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Tutorial – NetOp School

Getting Started:
NetOp is software available in the computer classrooms that allows screen sharing.
That means you can show what's on your screen to all students, or that you can
show one student's work on the computer to the entire class.

Be sure you are at the Instructor's computer. It's the only one with the control
module, called the Teacher module. Double-click the icon called NetOp Teacher on
the desktop. This will start the NetOp School module.

When the program opens, it will default to the “Details View” mode, which textually
lists every student connected and logged-in, and allows quick-access to a variety of
functions via toolbars and buttons.
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Basic “Demonstrate” (“Broadcast” a screen):


You can show your screen to all students. This is useful if you want them to see how
to do a certain task or if you want them all to look at a particular website.

Make sure all student computers are selected; in the regular “Details View” mode,
press Ctrl + A on your keyboard to “Select All,” otherwise only the student(s)
selected will be able to view the demo.

Click Demonstrate. This will broadcast your entire screen to every selected student
computer.

In this mode, by default, your screen will take over the students' screens and
computers. They will have a full view of what's happening on your computer and will
no longer have control of their mouse or keyboard.

To close the demonstration, click the “End Session” button in the new control panel
that appears in the bottom-right of the screen.

Advanced “Demonstrate”:
You have a variety of options available to you, both before and after you have
chosen the “Demonstrate” option. By clicking the arrow next to “Demonstrate,” you
will have a new menu of options available.
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1. Entire Desktop:
This will broadcast your entire screen to your students’ monitors.
2. Selected Desktop Area:
This will broadcast only a portion of your screen to your students’ monitors.
3. Media file:
This will broadcast a currently-open media file to your students’ monitors.
4. Media file on the Web:
This will broadcast a currently-opened web-based media file to your students’
monitors.
5. Recording:
This will “record” a student’s session, as it would appear on their monitor.
6. Specific Monitor:
This will broadcast a specific monitor to your students’ monitors.
7. Student Desktop:
You can select a specific student’s monitor which you will broadcast to every
other student’s monitor.
8. Options:
Allows you to set some default options for the “Demonstrate” button.

Words of Caution – The “Commands” Menu:


The “Commands” menu is extremely powerful, and must be used with caution.
Located in the row or large buttons in the main NetOp window, you will find it
contains four selections.
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Clicking any of the first three options (Loff off, Restart, Shut down) will cause the
student to immediately lose whatever work they currently have open that has not
been saved to disk. Note that the lab computers are set to erase anything new
saved to them after being rebooted; files must be saved to disk and/or uploaded to a
student’s web space in order to actually be saved.

Right-Click Options:
The “Demonstrate” button is probably the only main button you will be using. While
there are other options you may occasionally use, they are much more easily and
efficiently accessible through right-clicking on specific student computers in the
“Details View” list.

These options will prove to be the most valuable in your heading of the class. Below
is a listing of the ones you will use.
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Contact Barclay Barrios (barclay.barrios@rutgers.edu)

1. Demo this Student:


This option, only available when all students are selected, will broadcast the
right-clicked-student’s monitor to every other student’s monitor.
2. Apply attention on this student:
A notice will appear on the selected student’s monitor, interrupting whatever
may currently be on their screen.
3. Monitor this student:
Windowed on your screen, the selected student’s monitor can be seen, but
not interacted with.
4. Remote Control this student:
A new window will appear in which you have full control over the selected
student’s monitor. Note that they will also retain control over their computer,
as well, in addition to you.
5. Chat with this student:
A private real-time chat session will be established between you and the
selected student.
6. Audio Chat with this student:
Initiates an audio chat with the selected student; irrelevant in a single-room
computer lab.
7. Send Message to this Student:
An instant message will be sent to the selected student; they will be unable to
reply.
8. Collect Files from this student:
You will be able to collect files that a student may be working on; this is
useful, for example, on timed-exams or assignments when you must collect a
finished product on-time, regardless of how much work has been done.
9. Distribute Files to this student:
Easily allows for distribution of materials (such as assignment guidelines) to a
single or large amount of students.

Monitoring a Student:
Right-clicking “Monitor this student” will open a new window, inside of which you will
be able to completely see (and/or scroll and move around to view) the entire display
of a student’s monitor. Doing so will also open a new toolbar with more options.

1. Exit:
Exits the monitoring view.
2. Play:
Resumes monitoring after a frame hold.
3. Pause:
Pauses on the currently monitored frame.
4. Rewind:
Steps back in the monitored frames.
5. Fast-Forward:
Steps forward in the monitored frames.
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Contact Barclay Barrios (barclay.barrios@rutgers.edu)

6. Toggle Monitor/Remote Control:


Switches back and forth between the monitoring mode and Remote Control
mode, where you have full control over the student’s computer.
7. Toggle Windowed/Full Screen:
Switches back and forth between a windowed view of the student’s computer,
and a full-screen view of the student’s computer.
8. Recording Control:
Used to record a monitoring session.
9. Playlist:
Sets up a playlist of recorded monitoring sessions.

Remote Controlling a Student:


Right-clicking “Remote Control this student” or toggling to such in “Monitor this
student” mode will grey out some of the toolbar options, and create a new toolbar.
You will probably find it useful to switch to full-screen mode when remotely
controlling a student.

Note that your own “Start” menu and related programs will temporarily be “hidden”
while you have the student’s monitor acting as your own.

A new toolbar will appear at the top of the screen in windowed mode, and will float
to the bottom-right in full-screen mode. These buttons provide the same
functionality as the general, large buttons in the NetOp main screen.

Advanced Views:
Once you have learned to monitor and remotely control student
computers, you will probably find some of the advanced viewing modes of
use.

“Details View” is the default view that appears when NetOp is opened.
“Classroom View” is very similar, with the exception that it represents all
students with icons, rather than by text.

“Thumbnail View” is probably the most powerful and useful. The screen
will show, as “thumbnails” (resized, small images) what is currently on-
screen on every connected computer in the lab. The images will continue
to update (albeit not completely in real-time) so you can keep a constant
eye on the entire class as a whole.
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Contact Barclay Barrios (barclay.barrios@rutgers.edu)

Within the “Recordings view” mode you will be able to select and play-back any
recordings you may have taken while monitoring student computers. You will not
likely be using any of the other views within NetOp.

Messaging with Students:


There are two ways to converse with students via the NetOp system. “Chat” is a
real-time, two-way conversation that appears in a new window, while “Send
Message” will do just that; a single message will be sent to the student’s computer,
which they cannot reply to.

Chatting

Right-click a student (in any view) and select “Chat with this student.”
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Contact Barclay Barrios (barclay.barrios@rutgers.edu)

A new window will appear prompting you for a discussion title; you can enter one if
you wish, but it is not required.

A new window for the chat session will appear. Enter text into the area at the
bottom, and hit either “Enter” on your keyboard of the “Send” button on the window
to send the text.

When you are done with the chat session, simply click the “End chat” button; the
window will close on both your own computer and the student’s.

Send a Message
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Contact Barclay Barrios (barclay.barrios@rutgers.edu)

Right-click a student (in any view) and select “Send Message to this Student.”

A new window will appear with space to type a message to the student. Type out
the message and click “Send Message,” which is the first button located directly
below the “File” menu.

A window will appear on the student’s computer with the message you have sent.
They will be unable to respond to the message, but will be able to close the window.
This is useful in conjunction with the “Thumbnails View” in NetOp to catch students
off-guard when they are not engaging in their assignments!

“Attention”:
Select either a single student or the entire group of students, and click the “Attentin”
button in NetOp’s main toolbar. Every selected student’s screen will be taken over
and will show a white screen with people and a lock on it. This is useful when you
need to grab every student’s attention, without them using the computers.

Distributing Files:
It is possible to directly distribute files to every student’s computer (at once and to
the same location on each system) through NetOp. The first step is to locate the file
you wish to distribute it, and place it in a logical location on your own “teacher
station” (for example, the “My Documents” folder is an excellent choice).
Copyright © Rutgers Writing Program
Contact Barclay Barrios (barclay.barrios@rutgers.edu)

Select the student(s), and right-click; choose “Distribute Files to this student” from
the menu that appears.

A new window will appear, prompting you to locate the file you wish to distribute.
Use the “Add files…” button to locate and choose the file you wish to distribute.
You’ll want to send it to the same location on every computer, so keep the
“Destination” box named “Send files to same destination on Students” checked.
Click “OK,” and the file will be sent to every selected computer.
Copyright © Rutgers Writing Program
Contact Barclay Barrios (barclay.barrios@rutgers.edu)
Copyright © Rutgers Writing Program
Contact Barclay Barrios (barclay.barrios@rutgers.edu)

Collecting Files:
Once students have finished their assignments, it is possible to directly collect them
over NetOp. To do this, right-click a specific student in the NetOp main window, and
select “File transfer with this student.”
Copyright © Rutgers Writing Program
Contact Barclay Barrios (barclay.barrios@rutgers.edu)

A new window will appear that looks similar to other file-transfer programs you may
have used, such as SSH File Transfer. The left side is your own files and directories,
while the right side is the student’s own files and directories. On your side, browse
to a logical location, such as “My Documents” (note that “My Documents” is actually
located in C:/ Æ Documents and Settings Æ student Æ My Documents). On the
student side, browse to where they have stored their files (hopefully also in a logical
location, such as “My Documents”). Make sure they have named their files
appropriately, such as including their name in the filename (if every student were to
name the file the same thing, you would overwrite their work with each file transfer).

Click and drag the student’s file over to your side to save it to your computer. A new
window will appear confirming the transfer of the file. Be sure to then save it to a
disk or web space, since lab computers automatically delete files upon reboot.
Copyright © Rutgers Writing Program
Contact Barclay Barrios (barclay.barrios@rutgers.edu)

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