Part 3 / Short Conversations

Chapter 1.
MP3 . . Answers

1. / (p.187)
MP3 001

1.
M-Cn

Emily, this is Daniel Cho from the Cho Art Gallery. that wed like to in next months spring show for new artists.

W-Am

Thanks so much, Mr. Cho. Your gallery is one of the ; Im really excited to there.

1. Im calling to let you know / exhibit some of your paintings / best-known in the area / have my work displayed / the pieces you submitted / another painting / display space

M-Cn

We were very impressed with In fact, would it be possible for you to provide by the end of the month? There should be enough for one more piece.

MP3 002

2.
M-Au

We need to What do you think would be best. ?

for the designers in the conference room next Thursday.

2. order some food / meeting / we should have / cold sandwiches

W-Am M-Au

Theyll have to eat while theyre working, so I think

MP3 003

3.
W-Am

Theres a this weekend. of the pictures? Its a the world.

at the Cultural Center

3. photography exhibition / Whats the subject / collection of portraits

W-Br W-Am

of children from around

Part 3 / 1

2. / (p.189)
MP3 004

Answers

1.
W-Br

Good morning, I last night by

at the Atwood Concert Hall . Im worried that I full of sheet music on the . Has anyone found a red folder?

1. was picked up / one of your taxis / left a folder / back seat / find a folder with music in it / drivers / thats a relief / give me the address

M-Cn

Yes, actually, someone did One of the Oh, . I have a concert tonight, so Id like to for your office?

. on call last night turned it in this morning.

W-Br

come and pick it up as soon as possible. Can you

MP3 005

2.
M-Br

Will the customer come in to have we been asked ? to the Its a rush job. We have to get a hundred convention center by three this afternoon. Then Ill weve finished .

, or

M-Am

2. pick up these pamphlets / to deliver them / copies / as soon as / copying them / drive the order over

M-Br

MP3 006

3.
W-Br

Are you finished with called again. Im almost done. Ill afternoon. Good, we do need the soon if were going to

? The to her this ready for the by summer.

3. that draft / authors agent / fax my comments / edited copy / printer / get it in bookstores

W-Am

W-Br

Part 3 / 2

3. / / / (p.191)
MP3 007

Answers

1.
W-Br

I see from your resume that you have an in and that youre working as a manager at the there? Lee Harrington Agency. Can you tell me a bit more about the

M-Au

Well, Ive worked with a wide range of the team that developed a Trail Run Snacks.

on a . Most recently I led for

1. extensive background / marketing / projects youve worked on / diverse group of clients / marketing projects / television commercial / decide to apply for a position / only has offices here / has offices all over the world / work internationally

W-Br

Lee Harrington is a highly respected firm what made you here at the Milfort Company? Oh, I enjoy my job there, but the company in Boston. Im very interested in the fact that the Milfort Company Id like to have the opportunity to someday .

M-Au

MP3 008

2.
W-Br

Has all the yet? Almost. The . If you can wait a minute, Ill

been put are done, but I still need to you.

W-Am

2. new produce / on the shelves / vegetables / arrange the fruit / come and help

W-Br

MP3 009

3.
W-Br

Mr. Molloy at his downtown office in an hour, but I need and . Ms. Lynch in the Finance Department; she . Thanks, Ill call her now.

3. Im meeting / directions / his assistant isnt answering her phone / Ask / knows where it is

M-Br

W-Br

Part 3 / 3

ETS TEST (p.194)

MP3 010

Answers

1.
W-Am

Carlos, we ordered more we? Have they yet? has promised to I placed an order last Tuesday, but it yet. The

for our lab, didnt

M-Cn

by the end of the week. Do you have enough labels for today?
W-Am M-Cn

1. test tube labels / come in / hasnt been delivered / supplier / deliver them / samples for testing / Why dont we try asking / coworkers / lend us some

I dont think so. I have to prepare a lot of Hmmm, thats a problem. of our and see if she can . one ? Ill call Maryanne in the second-floor lab

MP3 011

2.
M-Cn

You must be Jocelyn, the Wong my office is right know if I can help you with anything.

. Im Andrew . Let me

W-Am

Thanks. I appreciate that. I was wondering . Is there a here? Unfortunately, there isnt one in our building, but next door. A lot of us go over there around noon. us today?

2. new accountant / next to yours / where people go for lunch / cafeteria / theres a cafe / Why dont you join / training session / meet you there

M-Cn

W-Am

That sounds great. I have a so Ill

this morning, as soon as its finished.

MP3 012

3.
W-Br

Dr. Lee wants us to enter the into the new database. Do you think we can start today?

M-Cn

Thats a lot of files so entering the data? That way one of us will always be at the front desk when they get here.

3. medical records of our patients / why dont we take turns / to greet patients / much easier / look up information / appointment

W-Br

Thats a good idea. I cant wait until the records are in the new system. Itll be so an . for us to about our patients when they call for

Part 3 / 4

MP3 013

Answers

4.
M-Au

Ms. Weiss? Im really enjoying this I especially like the of the desert. Thank you. Ive recently returned from a trip to North Africa. Most of

W-Am

were influenced by my visit there.

M-Au

4. exhibit of your paintings / large landscape / my paintings in this gallery / buy your artwork / purchase the landscape / this painting / my studio / e-mail you a picture

How interesting. Is it possible to to for my office. Im sorry but Ive already promised customer. But I have a similar one at one instead.

? Id love to another . I can

W-Am

to see if youd be interested in that

MP3 014

5.
M-Au

This is Richard Griffin from Lincoln Press. Id like to I placed with here next Monday. I ordered assorted sandwiches, beverages, and cookies for dessert. for a

W-Br

Yes, Mr. Griffin, I me. will

right here in front of

5. check the food order / your restaurant / luncheon / have your order / Our restaurants driver / deliver your lunch / the time of delivery / leave the money / at the front desk

to the lobby of Lincoln Press headquarters by eleven-thirty that morning. And, as you know, the total of 74 dollars will be due at .
M-Au

Yes, thats fine. Ill .

with the receptionist

4. / / (p.197)
MP3 015

1.
W-Br

Hello, my name is Melissa Stein. Im calling because Im planning to sell my house. I You and she was very pleased with a while ago, . .

M-Au

Id be happy to help you with that, Ms. Stein. Are you ready to put the house on the market immediately? Well, before I sell the house, Im remodeling that might increase its value. on what would be the ? at your . some

W-Br

1. was referred to you by a coworker / helped her sell her house / your agency / considering doing / Could you advise me / best improvements to make / Why dont we set up a meeting / can make a few suggestions

M-Au

Certainly. property? We can walk through the house, and I

Part 3 / 5

MP3 016

Answers

2.
M-Am W-Br

Can you tell me It should

Springfield from here? . .

Sure, take the North Road out of town; its exactly Oh, its just past Merion, then.

2. how to get to / 17 kilometers / take you less than 20 minutes

M-Am

MP3 017

3.
M-Br W-Am

When do we need to Well its due to start at probably If theres traffic, it might dont we ?

? , but we should to set up the presentation. to get there. Why

3. leave for the meeting / four oclock / get there early / take an hour / leave at 2:30

M-Br

5. / (p.199)
MP3 018

1.
W-Br

Hi, Pablo. I see you are you going ? Yes, Im leaving on Monday Aires time, so Im really looking forward to

next week; in Buenos . I havent seen them in a long . ? Remember, the .

M-Au

1. wont be in the office / on holiday / to spend a week / with my parents / the trip / opening speech / meeting / ask Tom to do it / finish writing it / leave work tomorrow

W-Br

Will you have enough time to prepare the for the shareholders meeting is two days after you get back. If youre too busy, I can

M-Au

Dont worry. Ill be ready. I plan to I .

before

MP3 019

2.
W-Am

Is it possible to get a room . I think we have a room with but it is . will have to do. Then a

? I could ,

M-Br

2. facing the beach / use some fresh air / an ocean view available / more expensive / courtyard room

W-Am

MP3 020

3.
W-Am

Ive looked everywhere, but I cant find the . Oh, Im so sorry! morning. Well, thats a in all

3. key to the storeroom / Ive had it / my pocket / relief / call a locksmith

M-Br

W-Am

. I thought I was going to have to .

Part 3 / 6

6. / (p.201)
MP3 021

Answers

1.
M-Au

Hi. Im here to I was just about to call you theres a . It seems that were in the color in next week, though. . We should be

for business cards.

They were supposed to be ready sometime this week.

W-Br

1. check on my order / problem with your order / out of card stock / you wanted / getting more / choose a different color / get them printed up

M-Au

Oh, I was hoping to have those cards for a conference this weekend. Is there any way I can get them before Friday? Well, if you of the week. for the cards, I can and delivered to you by the end

W-Br

MP3 022

2.
M-Am

I had to get some . Did you try soaking it with warm water? I did at first, but the

for this

2. medicine from the doctor / earache / infection

W-Am M-Am

kept getting worse.

MP3 023

3.
M-Br

The deadline for the cafeteria design project is next month. We may . We should. We have the enough and . ? But where will we put , and

3. have to hire extra staff / money in the budget / computers / phone lines / the new people

W-Am

M-Br

ETS TEST (p.204)

MP3 024

1.
M-Cn

I just saw some signs at the supermarket for the . I see its going Thompson Park this year. at

W-Am

I guess the fairs grown so popular that it had to be . Wykoff Field just isnt who wants to . . The when I got on the street almost . was there, so I had to

1. annual town fair / to be held / moved to a new location / big enough to hold everyone / attend / so crowded / parking area / completely full / park in a spot / a mile away

M-Cn

That makes sense. Last year it was

Part 3 / 7

MP3 025

Answers

2.
M-Au

Ms. Delgado, now that its spring and the , more of us are But the ? we have outside now for everyones bikes. Could we get a .

W-Br

Thats certainly a reasonable request. Ive noticed that the area outside the front of our building is looking parked everywhere rack by the side entrance? with bikes put the second

2. weathers getting nicer / riding our bikes to work / one rack / isnt big enough / second bike rack / rather untidy / why dont we / convenient / let me call / in the maintenance department / ask him to order / additional rack / find a good spot

M-Au

The side doors actually closer to the bike path that a lot of us use to get here, so that would be very . the for it by that Then . Ill and entrance. Jason

W-Br

MP3 026

3.
M-Au

Hello, I .

recently for an . Im calling to find out when Ill

W-Br

Well, it depends on when we received the invoice. Could I please have your name and Ill check in the computer to see where your invoice is in the billing system.

3. submitted an invoice / article I wrote for your magazine / receive payment / wrote an article / travel section / magazine / just stopped working / restart it / Let me call you back / when your payment will be processed

M-Au

My names Tom Kennedy, and I of the . Oh dear! My computer take a few minutes to . . as soon as I have the information about

for the . It might

W-Br

MP3 027

4.
W-Am

Jacob, are you sure the tonight? I was just in there, and it looked like a few of the .

the opening

M-Cn

I hadnt noticed that, but we can to make sure theyre focused . from the OK, Ill and we can do that right now.

4. art gallerys ready for / paintings werent very well lit / adjust the spotlights / on the artwork / get a ladder / supply closet

W-Am

Part 3 / 8

MP3 028

Answers

5.
W-Am

Hi, Marcus. I heard the office is new wind turbine. Do you know ?

from our Seoul to discuss the plans for the

M-Au

I am, actually. The want to add anything, did you? that some of our for an hour I think would really find it interesting.

you didnt

5. engineering team / visiting next week / whos coordinating their visit / schedules pretty full / I was hoping / interns could meet with them / the interns / Why dont you bring them to lunch

W-Am

M-Au

on Tuesday? I was planning something casual anyway.

7. / (p.207)
MP3 029

1.
M-Au

I really like this restaurant, but its very hard to talk here its always so . makes up for it one of the waiters . Yes, but

W-Am

1. crowded and noisy / the service / professional training program / the movie theater / the movie starts / go ahead and pay

told me that theyre all graduates of a

M-Au

And it is nice that the restaurants only a block away from . Speaking of which, in 20 minutes. We should .

MP3 030

2.
W-Br M-Am

You look a little No, its just that I

; is something wrong? with the .

2. nervous / have an interview today / back on the market

head of Human Resources at MetroCorp.

W-Br

Oh, thats right; youre

MP3 031

3.
M-Br

I wish I could help you with but Im afraid displays.

, the window helping me are

3. the inventory next week / Ill still be arranging / sales associates / well-trained

W-Am

Thats okay, the .

M-Br

Oh, thats not so bad, I thought you had to do everything yourself.

Part 3 / 9

8. / / / (p.209)
MP3 032

Answers

1.
M-Au

Heres your receipt, Ms. Peters. I hope at the Redburn Hotel. Is there anything else we can do for you?

W-Br

Well, I see some of the here

later this evening, but Id like to before I go. Could I ? your room number and . Well so well know its yours when you come back

1. youve enjoyed your stay / have a flight / citys attractions / leave my luggage / at the hotel / Just write down / identification tag / put it on your luggage

M-Au

Of course. name on this for it.

MP3 033

2.
W-Am

We just got the page proofs of our annual report, and they are . Thats unacceptable. Do we need to . Well give Madeline a two-week deadline . ?

2. full of mistakes / find a new editor / We dont have time / to correct her errors

M-Br W-Am

MP3 034

3.
M-Br W-Br

Did you Haskins.

on refinishing the floors?

Yes, from Codleys, and their price and time estimates In that case, . Haskins, since theyve

3. get a second estimate / were in line with / I suggest we go with / worked for us before

M-Br

9. (p.211)
MP3 035

1.
W-Am

Good morning, Im Susan Cho. Im here to of your . Its nice to meet you. Im Richard Tillman, the . I announced your visit at yesterdays general meeting, so everyone should be ready for you.

M-Au

1. perform the safety inspection / assembly plant / factory floor manager / brought a checklist / I need to look at / includes some questions / Let me take you around

W-Am

Good. I . It for the assembly line supervisors.

of all the areas that

M-Au

Thats fine. you to them.

and introduce

Part 3 / 10

MP3 036

Answers

2.
W-Am

Why is Marcus in your office? Is he again? Yes, . They really need to think yours has enough memory to run the software. whenever I try to . I dont

M-Br

2. working on your computer / it still freezes / run the new software / order you a new computer

W-Am

MP3 037

3.
W-Am

Theres a new different world.

that shows from around the

3. exhibit at the city museum / martial arts equipment / I invited them / to see the exhibit this Saturday

M-Am W-Am

Did you ever take karate lessons, Susan? No, but my nephews do, so me to come with .

ETS TEST (p.214)

MP3 038

1.
M-Au

Im calling from technical support to let you know well be . The installation will take about two hours. Will there be a time when you wont be that ? next Thursday, so any though will to the new computer, or before you come?

W-Br

Well, actually, I time would be fine. you should I

1. replacing your computer next Thursday / using your computer / we could come by / wont be working / I have one question / transfer all of my files / make backup copies / leave instructions

M-Au

Well copy all of your files and put them on the new computer for you. But when you first log on, youll need to choose a new password. Ill for how to do that on your desk.

Part 3 / 11

MP3 039

Answers

2.
M-Cn

Sarita, this is Robert Pierson from . I sent you my departments for next year. Unfortunately, I calculations. I was wondering if the yet or if . for me to in my

W-Am

Well, the budget meeting isnt until this afternoon, so you still have time to make changes. Oh, excellent. I almost forgot that my departments planning to , so I want to by five percent.

2. the marketing department / budget proposal / made an error / proposal has been reviewed / theres still time / make a correction / hire an additional project manager / increase our budget request / Why dont you / revise the document

M-Cn

W-Am

No problem. meeting.

give me the details and Ill before I make copies for the

MP3 040

3.
M-Au

I just found out that the from Brunis fall collection now we wont get them until Tuesday.

of those designer dresses in Paris those dresses

W-Br

Oh no. We were the designer said shed send them express delivery.

3. shipment / has been delayed / supposed to photograph / on Monday / have to reschedule / call the photographer / hes available later

for the October issue of the magazine. I thought

M-Au

Well, she didnt, so it looks like were going to . Ill and see if in the week. right away

MP3 041

4.
W-Am

Good morning. the studio. Hes just Dinners by Chef Moreno. Mr. Moreno, tell us about .

Cooking Tips on , Simple

Radio 102. Today were pleased to have Chef Gustavo Moreno here in

4. Youre listening to / written a new cookbook / your new book / I wrote this book / complicated / exceptionally easy to make / in the book / I own a restaurant / in this book / the simple recipes

M-Cn

Thanks for having me on your show. because I want people to understand that good cooking doesnt have to be . . My recipes are

W-Am

Now, I understand many of the recipes come from your restaurant, which has been popular for many years. Thats right. I share that have contributed to its success. in Madrid, and

M-Cn

Part 3 / 12

MP3 042

Answers

5.
W-Am

Hi, this is Laura Ivanov from apartment 2B. I was just wondering if it would be possible Ive . , and I want to look over the are open ?

5. to get a copy of my lease / misplaced mine / heating agreement / Our offices / I have to work late / stop by tomorrow / a copy of your lease

M-Cn

Sure, I can make you another copy. until five if you want to come in today. tonight. But Im sure I can before five. That sounds fine. Ill have first thing in the morning.

W-Am

M-Cn

ready

Part 3 / 13

Chapter 2.
MP3 . .

Answers

1. (1): / / / (p.219)
MP3 043 M-Au

Hi, this is Brandon Fletcher. submitted and .

Ms. Choi. I to her last month, at ten today

W-Am

Im sorry, but Ms. Choi this morning. But I can reschedule your phone conference for another time. Are you available ? to 343. Thatll Ms. Choi.

Im calling for / a marketing proposal / she asked me to call her / to discuss it / left for a last-minute business trip / next Thursday at eleven / call the same extension / dial extension / connect you directly to

M-Au

Yes, Im free then. Should I speak with Ms. Choi? Actually, you can

W-Am

ETS TEST (p.222)

MP3 044

1.
M-Cn

Divya, I have a question about the . Do you know this year?

W-Br

Im still we like.

from the South

1. client appreciation banquet / how many people we can invite / waiting to get a confirmation / host as many clients as / send out the invitations / in advance

York Hotel that we can use their ballroom. If its available, we can
M-Cn

Oh, OK. Please let me know as soon as possible. Id like to well .

MP3 045

2.
M-Cn

Sarah, some so Id like to ?

on Thursday, . But since Ive

just moved here, Im not really familiar with the local restaurants.
W-Br

Well, I usually Street Hotel downtown. Its a little

to Sinclairs in the Water , but . If you want something , theres also a good Italian restaurant on Broad Street.

2. new clients are visiting / take them out for dinner / Can you recommend one / take my clients / far from the office / the foods wonderful / closer / just a short walk from here / Let me call / get a reservation

M-Cn

Sinclairs sounds good, and Im sure we can get a taxi there on Thursday. if I can the Italian place. the restaurant now and see . If that doesnt work out, Ill try

Part 3 / 14

MP3 046

Answers

3.
W-Br

Hi. Im looking for ?

. Do you know

M-Cn

Theyre in aisle four, next to the printer paper. We have a large selection some of them can even be printed on your computer. Thanks. Im an everyone. to a coworkers retirement. I wanted to send out rather than just e-mailing . a couple of things weve done. You wouldnt have to print them yourself, and youd have a wider range of choices.

3. party invitations / where I can find them / organizing an office party / celebrate / announcement in the mail / custom design service / I can show you

W-Br

M-Cn

You might be interested in our

MP3 047

4.
W-Br

Scott, your first few relatively new here, Id like you to on Thursday.

for the politics section of have been excellent. Even though youre

M-Au

Thats the one about education reform in our local schools, right? I heard the mayors going to . ? for the , youll have to on Friday afternoon. Oh, and Im going to send one of our staff photographers to take some pictures to go with your piece.

4. articles / our newspaper / cover the mayors press conference / make an important announcement / Whens the deadline / article / Sunday edition / give me your final draft

W-Br

In order to make the

MP3 048

5.
M-Au

You know, going to fairly quickly. Have you advertised

at the end of the month, so were yet? , . before Mary leaves, .

W-Br

Yes. In fact, Ive already and there are quite a few Thats great. If we can she can

5. Marys retiring / have to hire a new office assistant / the position / received a lot of resumes / qualified applicants / get someone / train the new assistant

M-Au

Part 3 / 15

MP3 049

Answers

6.
M-Cn

Hi, Daniela. Im hoping you can give me some advice. Ive heard that last year for your department. Well, Ive been asked to this year. Could you recommend a for our department to have it?

6. you organized the employeeappreciation dinner / plan an awards dinner / good place / rates are very affordable / special discount for groups / get that discount

W-Am

Sure. We held our dinner at the Tillman Inn. Their for corporate events. They also have a with 25 people or more. I would definitely recommend them.

M-Cn

That sounds great. There are 40 people in my department, so even if some people dont come, we should be able to .

MP3 050

7.
W-Br

Carl, could you send me for the new microchip? I have a meeting with the board of directors tomorrow theyll want to know if weve increased output enough . as soon as , orders are coming in faster than we can fill them. We just cant find who have . . , but thats better than losing business.

M-Cn

Of course.

I get back to my desk. But I can tell you now that even though

7. last quarters production totals / to meet demand / Ill e-mail you the numbers / productions up / enough people to hire / the skills we need / our own training program / financial investment in our workforce

W-Br

Maybe its time we start It would be a big

MP3 051

8.
M-Au

Ms. Garcia? This is Mr. Hewitt from R & L Incorporated. We were very last week, and wed like to with us. to , since would require us all to relocate.

W-Br

Im very flattered. But, if you dont mind, Id like to

8. impressed by your interview / offer you a sales position / take a day or two / talk it over with my family / taking the job / send you some additional information

M-Au

Of course thats fine. I know its a big decision, but I think this is a great place to live. Tomorrow Ill about our company benefits, including the policies about helping employees move. And please feel free to call me if you have any questions.

Part 3 / 16

2. (2): / / / / (p.225)
MP3 052 M-Au

Answers

Roxanne, are you computer? Mine hasnt been working right since they yesterday.

your

W-Br

Actually, all of my programs have been running much faster. Im really impressed with the new software. with yours?

having any problems with / upgraded everyones computer / Whats the problem / cant play any audio files / I still cant hear anything / check the speaker cables / one of the cables is loose

M-Au

. The speakers are on, and .

the volume is turned up as high as it can go, but

W-Br

Did you computer and the speakers correctly.

? Maybe , and its not connecting the

ETS TEST (p.228)

MP3 053

1.
M-Cn

Minjee, it send some documents to our legal team in Chicago.

my computer , and I need to ? Sometimes thats all it

W-Am

Have you takes.

1. somethings wrong with / wont connect to the Internet / tried restarting it / Im concerned / to e-mail these documents / why dont you save / e-mail them from a different computer

M-Cn

Oh, I tried that already, but I still cant get on the Internet. because I promised in time for the meeting with our lawyers at three oclock.

W-Am

Well, let me take a look but in the meantime, the files onto a disk and ?

Part 3 / 17

MP3 054

Answers

2.
W-Am

Hello, Mr. Whitman? This is Susan Wright, the editor of Mountain Ridge Magazine. Im calling because Id like you to . Weve seen youve written on rock climbing, and were impressed with your work.

2. write an article for our publication / previous articles / write for you / me more details about the subject / Wed like you to review / send you the equipment / the review

M-Au

Im glad to hear that. Ive been reading your magazine for many years, so Im excited about the opportunity to Could you give you want me to write about? .

W-Am

some rock-climbing equipment thats just come on the market. Well youll be reviewing. If possible, Id like to have include it in our August issue. by the end of the month so we can

MP3 055

3.
W-Br

Mohan, did you receive the memo about the ? Yes, wont it be nice to repainted? Do you know when theyll get to our floor? There was the memo. I have important meetings scheduled for two days next week.

M-Cn

3. office renovations / get some new carpet and have the walls / no work schedule attached to / Id reserve / conference rooms on another floor

W-Br

M-Cn

If I were you, area those days.

one of the just in case theyre working in our

MP3 056

4.
M-Cn

Were so glad youll be joining the , Dr. Spencer. This on the right will be yours heres the key. Its right next to the .

W-Am M-Cn

Thank you. Does this key open the storage room, too? Actually, Ill have to ask the copy of your company identification card to show them. yet? to made for you, but Ill need a

4. institutes staff of research scientists / laboratory / equipment storage room / security office / have a storage room key / Do you have your card / to get one

W-Am

No, but I have an appointment this afternoon

Part 3 / 18

MP3 057

Answers

5.
W-Am

Hello, Hiroshi, this is Carla from the finance department. Im calling about the . for promotional merchandise to hand out at the trade show. Unfortunately,

M-Au

Oh, thats too bad. I thought it would be good publicity to hand out gifts with the company name on them. Can you tell me why the ?

5. extra funding you requested / your request was denied / request was turned down / the extra resources / think of a different way / promote our products

W-Am

Well, as you may know, sales have been low, so the company just doesnt have for promotional to and still stay within the budget. materials right now. Hopefully, thatll change next year.

M-Au

OK, Ill have to

MP3 058

6.
M-Cn

Hi, Mingmei? Its Sasha. Im just calling to see if the to the warehouse to put in the new deep freezer.

6. installer has been / problem / electrical supply isnt sufficient / installed / get in touch with the utility company

W-Am

I was just about to call you. It seems we have a bit of a The large unit.

. for such a

M-Cn

We really need that deep freezer

. We have a large and

shipment of frozen shrimp arriving in three days. Could you please see if someone can come out right away?
MP3 059

7.
W-Am

I just heard problem?

with the

computers were supposed to ship out on Wednesday. Whats the

M-Au

Well, and its taken us almost a day to going to go ahead and . I think well be able to instead. . But, Im

7. theres going to be a delay / one of the conveyor belts broke down / get it fixed / schedule some people to work overtime / get the order shipped on Thursday / were sending it out on Thursday

W-Am

OK, if you do that and if we use a faster shipping method it wont matter to the customer that . Theyll still get it next Monday as promised.

Part 3 / 19

MP3 060

Answers

8.
W-Br

Donald, can you help me? We received a today, and all of the office computers. on

M-Cn

Im sorry, Ms. Taylor, but I have my history class on Thursdays, so Im work. Oh, thats right. And Sanjiv is conducting an all afternoon. If you seven-thirty. , I can help you . Ill be in the office by

8. shipment of keyboards / I have to install them / about to leave / employee training session / can wait until tomorrow / first thing in the morning

W-Br

M-Cn

3. (1): / / (p.231)
MP3 061 W-Am

Excuse me, Id like to . Is it possible to without one?

. It was a

gift, and I dont really like the color. Its from your store, but

return this sweater / Ive lost the gift receipt / get a cash refund / a store credit / buy something else / find another sweater

M-Au

No, Im afraid you need a receipt to get cash back. I can give you , though, so you can in our store.

W-Am

Oh, that would be fine. I have some time right now, so let me see if I can I like.

ETS TEST (p.234)

MP3 062

1.
W-Am

Excuse me, Im planning to purchase some floor tiles from your store. But I need to Im wondering if your store has for home improvement projects. the flooring, and

M-Cn

Im afraid we give you

like that. But I can with information in the area. Last year I hired an

1. hire someone to install / a list of contractors youd recommend / dont have a list / the address of a Web site / about contractors / previous customers to write reviews / other customers / I was very pleased with

electrician to make some repairs in my home, and I used that Web site.
W-Am

That sounds like a good idea, but how do you know if the person does reliable work? Well, theres a place on the Web site for . I chose my electrician because had recommended him, and the work he did.

M-Cn

Part 3 / 20

MP3 063

Answers

2.
W-Am

Hello. Im considering looking for I could see this one?

, and Im to travel with. I wonder if

M-Au

Of course. This is our model LV 200. Our customers have been quite happy with it. And it comes with our , too, which covers repair or replacement.

2. buying a digital camera / a good camera / usual three-year warranty / Im traveling overseas / be accepted / the terms of the warranty

W-Am

That sounds good but, if and I have a problem, will the warranty ? Oh, that shouldnt be a problem at all. We have stores in over twenty countries, and theyre all authorized to honor .

M-Au

MP3 064

3.
W-Am

Hi, Carlos. Do you know where that goes to Sherwood Avenue? Im who lives there . , and you can the office, Elm and Hudson. But why arent you taking your car?

M-Au

Oh, sure. Its catch it

3. I can catch the bus / meeting a friend / after work / the number twelve bus / right across from / at the corner of / cars air conditioner stopped working / to be fixed / wont be ready

W-Am

Well, its a long story, but my , so I had to take it in It until tomorrow. .

MP3 065

4.
W-Am

Hey, Tom, good to see you back in the office. I hope you . It was wonderful. I didnt know that could be so relaxing. Now I just have to get back into a work routine. By the way, I can see from the blinking light that people left me last week, but I cant seem to . went into on how to use voice

M-Au

4. had a great vacation / staying at home / on my phone / voicemail messages / pick them up / new phone system / the manual / a whole section

W-Am

Thats because the operation while you were away. Ill give you a copy of theres mail.

Part 3 / 21

MP3 066

Answers

5.
M-Au

Good morning, Stokes you? Im calling about

. How can I help

W-Br

5. Furniture Gallery / the bookcases I saw advertised / that bookcase / put it on hold for me / at your store

in last Sundays newspaper. The one that was advertised has three shelves; Im calling to find out whether in any other sizes.
M-Au

comes

Yes, in fact, theres also a taller one with four shelves, but we only have one of those in stock right now. Oh, thats perfect. Could you please I can be in about twenty minutes. ?

W-Br

MP3 067

6.
M-Cn

Hi, this is Jim Tanaka calling from room 323. I just and It looks like Im being charged for staying three nights, when I only stayed two.

, .

6. got my bill / there seems to be a mistake / your bill / to the front desk / show you my plane ticket / fix the error / call a taxi

W-Br

Let me pull up morning. Is that incorrect?

, Mr. Tanaka. My computer

shows that you arrived on Thursday and are checking out this
M-Cn

I flew in on Friday, not on Thursday. If youd like, I can come down and before I leave for the airport.

W-Br

That wont be necessary. Ill go ahead and Is there anything else I can help you with? Perhaps to take you to the airport?

MP3 068

7.
W-Br

Excuse me, I bought this jacket here last week, but when I got home, I realized that one of the like to for . Id . right now.

M-Au

Im sorry about that. This jacket has been very popular this season and, unfortunately, were Can I show you some other jackets?

7. buttons was missing / exchange it / another one / sold out of them / getting more of them / when theyre arriving / they come in

W-Br

Actually, I really like this jacket. Do you know if youll be in the store soon? Yes, but let me check the computer to see . Id be happy to put one aside for you once .

M-Au

Part 3 / 22

4. (2): / / (p.237)
MP3 069 M-Cn

Answers

This traffic is .

tonight. Juliana and tell her well be a little

W-Br

Oh, we meets us at the theater. She always when she goes out to eat.

. She told me shes with some of her coworkers before she

unusually heavy / Lets call / late getting to the theater / wont be able to reach her / having dinner / turns her mobile phone off / at the theater / I gave her a ticket yesterday

M-Cn

That makes sense. I guess well just see her Im glad little late. if she missed the beginning of the performance because we arrived a

. . Id feel terrible

ETS TEST (p.240)

MP3 070

1.
M-Au

Ajay, did you see about how medical devices are created and tested? I did it was fascinating! And they profiled Helen Jaspers is tonight. how advances in robotics have influenced ?

last night

M-Cn

1. the television show / one of the inventors / speaking at the science museum / Shell be talking about / her inventions / Would you like to go / Absolutely / why dont we drive / together / how limited parking is / park just one car

M-Au M-Cn

! When does it start? Its right after work, so museum . ? You know in that area itll be easier to over to the

MP3 071

2.
M-Cn

Good morning. Id like to with your bank. Of course. We can . today, if youd

W-Am

2. set up a savings account / open the account / photo identification / drivers license / come back later this afternoon

like. Youll just have to fill out this form, and then Ill need to see some
M-Cn

Im afraid I dont have my Why dont I take this form home, fill it out there, and with my I.D.?

with me.

Part 3 / 23

MP3 072

Answers

3.
M-Cn

Excuse me Im interested in of this does the membership fee include? , but I have a question: What

W-Am

Well, we have a pool, a running track, and many different kinds of exercise equipment. If you have time now, I can .

3. becoming a member / fitness center / show you around the facility / get back to the office / tomorrow morning / after work today / evenings

M-Cn

Thanks, but Im on my lunch break, and I have to but could I have a tour , before work?

W-Am

Of course but if youd like to talk to some current members about the services we offer, Id recommend that you come back , since around here. are the busiest time

MP3 073

4.
W-Am

Have you been to just a few days ago. No, but Ive heard that Maybe Ill check it out during my lunch break. If you go, you should ask for one of

on Arch Street? there is really good.

M-Cn

4. the new coffee shop / It opened / the coffee / the discount coupons / 50 percent off the ticket price / will be performing

W-Am

theyre giving out for the jazz festival this weekend. It takes
M-Cn

Well, then Im definitely going there for lunch. The festival has a great lineup of jazz singers scheduled even Audrey Kane .

MP3 074

5.
W-Am

Good evening. Im Kira, and Ill be your server. Tonight we have a . Its roast chicken, and its served with mashed potatoes and sauteed wild mushrooms.

5. special thats not listed on the menu / is it possible / instead of potatoes / serve it that way / to ask the chef

M-Au

That sounds delicious. But with rice ? Oh, Im not sure if we can a moment

to have it . But give me , and Ill let you know.

W-Am

Part 3 / 24

MP3 075

Answers

6.
W-Br

Hi, Im calling about it still available?

on

Garrison Street. I saw an advertisement posted outside the building. Is

M-Cn

Yes, it is. The receptionists desk.

were three lawyers, so

its currently set up as three offices and a large waiting area with a
W-Br

6. the office space for rent / previous tenants / more space than I need / a little more room / more space than you need / the agent for other properties / office spaces

Oh, that sounds like

. I really

only want one office for myself. Ive been running an event-planning business from my home, but now I have so many clients that I need .
M-Cn

Well, you wouldnt want to pay for . Im as well. Why dont I send you a list of available along with their prices? Then you can get back to me if youre interested in any of them.

MP3 076

7.
W-Am

Hello. Im calling because Im interested in outside my home, at Sycamore Street. Your company did a lot of work around my recently, and Im very impressed with how beautiful everything looks.

M-Au

Yes, I remember that job thats the Watson residence. Ill be on Monday would you like me to stop by so you can show me the property?

7. having some landscaping done / neighbors house / in your neighborhood / the job here / smaller than / at my neighbors / do small jobs / draw up some design options / send them to you

W-Am

Monday would be fine. But I should mention that would be much of the house. the one . I just want some flower beds in front

M-Au

Thats OK. Were happy to After Ive seen the front yard, I can for the flower beds and

as well. .

MP3 077

8.
M-Cn

Hi, Im

that I read about in a

newspaper article the Marie Morris paintings.

W-Br

That collection is only here for three weeks, so its in the special exhibits area . Youll need a ticket for it. , just last week. It says I should

8. looking for an exhibit / on the second floor / past the gift shop / bought one online / at the time shown on your ticket / have to wait

M-Cn

Oh, I enter between two and three oclock. Yes, you can only enter the exhibit

W-Br

. Its one forty-five right now, so youll just fifteen more minutes.

Part 3 / 25

ETS Actual Test 1(p.244)

MP3 078

Answers

1.
W-Br

Hi, this is Margaret Morelli. Im with Mr. Peterson at 8:30 this morning. I was told a car would at my hotel and bring me to your office, but its already 8:15 and . to pick you up at

M-Au

Hello, Ms. Morelli. We are expecting you this morning, but . I asked 8:30.

1. scheduled to meet / pick me up / no one has arrived / not until nine / the car service / read my schedule incorrectly / bring some form of identification / when you arrive

W-Br

Oh, I apologize. I must have . No problem, and dont forget to with a photo. The security desk at the front of the building will ask for it .

M-Au

MP3 079

2.
W-Am

John, we have a problem with complaining about what wrong with they

. People have been . Can you figure out whats ?

M-Au

Sure, but it might take some time. Do you want me to now, or wait until its over? So many people have complained I think we should just . Ill offer everyone in the audience . Maybe some of them will use it to stay and see .

2. theater 4 / the sound / cant hear / the actors are saying / the audio equipment / stop the movie / stop the screening / a refund / another film

W-Am

MP3 080

3.
M-Cn

I think everythings almost ready for the board of directors been yet?

to . Have the color charts

W-Am

Yes, I told him

sent me a sample copy and it looks great and

3. our presentation / on Friday / printed / the printer / to go ahead / print them / black folders / look very polished and professional

right away. We should have them by tomorrow.

M-Cn

Great. Once they get here we can work on putting everything together in those nice think thatll with the company logo. I .

Part 3 / 26

MP3 081

Answers

4.
W-Br

Hi, Carl, Im Helen Klein, the Ill give you and then well start your training. of our

M-Au

Its nice to meet you, Helen. Before I came over I told me to give the documents to my supervisor.

at human resources. They , from the supply closet now,

4. laboratory supervisor / a brief tour / research facilities / to the lab / filled out some paperwork / we tour the lab / wear a lab coat and some safety glasses / get them

W-Br

Thanks, Ill take that paperwork. While youll have to . Lets and then well be on our way.

MP3 082

5.
W-Am

Good morning. Im organizing coworkers

for an employee from my company, and one of my .

Therell be about 35 people. Can you accommodate that many?

M-Cn

We do have a dining room large enough for a group that size. If you tell me available then. , Ill see if its during the last

5. a luncheon / whos retiring / recommended your restaurant / what date you have in mind / hold the luncheon / look on our Web site / the menu options / with your selections

W-Am

Well, wed like to week of August. A Thursday or Friday would be best.

M-Cn

The room is still available for Thursday, the twenty-eighth. I can reserve that for you right now, if youd like. Then you can for details about and get back to us .

MP3 083

6.
M-Cn

Hi, Im planning to completely my house. I understand that Ill need from the city before I can .

in

W-Br

Yes, you do need one. Youre required to ahead of time, and pay a fee with your application. ,

6. renovate the kitchen / a building permit / begin construction / submit the building plans / fill out these forms / it takes us two weeks

M-Cn

OK. Ill go ahead and take these forms home to fill out. Ill be back tomorrow with the paperwork and the blueprints. Great. Just to let you know, process all of the paperwork. to

W-Br

Part 3 / 27

MP3 084

Answers

7.
M-Au

Good afternoon, and thank you for calling Sunnydale Furniture, where youll find the areas biggest discounts on all home and office furniture. How can I help you?

7. theres a desk / you have it on display / particular model / discontinued / its been replaced / stop by / take a look

W-Am

I was looking through your catalog, and Im interested in. I was wondering if in your store. Its the Putnam model.

M-Au

Im sorry, that . But the store.

was recently with a very

similar style, called the Shipley, and we do have one of those here in
W-Am

OK, great! Ill be in town later today, so Ill .

to

MP3 085

8.
M-Cn

Hello, Carolyn, this is James Martin from Oak Leaf Financial Services calling about the account executive position Weve narrowed the field to the top and were hoping that you wouldnt mind to Vancouver next week for . ? Theres . Would that work for you? .

W-Br

That sounds wonderful, Mr. Martin, but could we possibly have the interview predicted for this weekend, and Im afraid it might make

8. you applied for / three candidates / coming back / a final interview / this week instead / a snowstorm / travel a bit difficult / reserve your train tickets / book your hotel / all the information

M-Cn

We should be able to do that. Ill go ahead and reschedule the interview for this week. Once I and to you via e-mail. , Ill send

MP3 086

9.
M-Cn

Lucy, have you come up with any ideas for for The Sawgrass Companys new line of ?

W-Br

Well, from the samples the client sent us, I think is . is it as travel clothing? When we can really showcase how would make the clothing perfect to pack and wear on your next trip. so lightweight. Plus, its washable and wrinkle-resistant.

9. the print campaign / spring clothing / what really stands out / the fabric / The material / why dont we market / photo shoot / the fabric / photo session / the end of the month

M-Cn

Then we do the

W-Br

Good idea we can come up with a travel-related scenario for each ad. I couldnt book the space for the until figure out all the details. , so we still have time to

Part 3 / 28

MP3 087

Answers

10.
W-Am

Excuse me, Ive been coming to this fitness center for a while now, but Ill be London for several months, so Im going to have to . in

10. transferring to my companys office / cancel my membership / suspend your membership / a letter from your company

M-Au

Did you know you can for up to six months? If you do that, you wont have to pay any new member activation fees when you return.

W-Am

Oh, thats fabulous I do like the exercise classes here, and I was planning to enroll again when I get back from London. All well need is stating

M-Au

how long youll be away on assignment. Well keep the letter in your file, and when you return, just call us to reactivate your account.

ETS Actual Test 2 (p.247)

MP3 088

1.
W-Am

Good morning. I my names Clara Dawson. Hello, Ms. Dawson, and welcome to the San Sebastian Inn. Unfortunately, your room noon, but Id be happy to counter until then. until behind the

M-Au

1. have a reservation at this hotel / wont be available / keep your luggage / recommendations for restaurants / restaurant guide / breakfast places

W-Am

Oh, thats fine. I just flew in from New York, and Id like to get a late breakfast. Do you have any in the area?

M-Au

Heres a city are listed at the beginning.

MP3 089

2.
M-Cn

Nancy, I heard that youre in Hong Kong. What will you be doing there? Oh, itll be the same thing Ive been doing here. The companys ready to our new speech recognition here, theyve asked me to Hong Kong there. software in Asia and since my teams had a lot of success

W-Br

2. transferring to our office / start marketing / selling the product / to move / to head up the sales efforts / give you her e-mail address

M-Cn

That sounds like a great opportunity. You know, my cousin works in Hong Kong for a big retailer. Ill in case you want to contact her. Im sure shed be happy to help you find an apartment there.

Part 3 / 29

MP3 090

Answers

3.
M-Au

Ms. Patel? This is Eric from facilities. Were on the second floor, and wed like to in your office . that day so on the server. Will that be

3. replacing the carpeting / replace the carpet / on Friday / need a computer / access my files / get in touch with technical support

W-Am

Thats not a problem. But I I can possible?

M-Au

Well, Room 203 has a computer you could probably use. Ill to make sure youll have access to your files there.

MP3 091

4.
W-Am

Hello, Im planning to for an recommended your shop. next month. A colleague for corporate events. youre looking for? of one of the from last years banquet that I can you could make something similar, thatd be great. should I place the order? . If

M-Cn

Yes, we specialize in Do you know

W-Am

4. order flower arrangements / awards banquet / centerpieces / what type of flowers / I have a picture / arrangements / email to you / How far in advance / two weeks before the event / the flowers

M-Cn

Youll have to submit your order That way we can be sure that we have request in stock. you

MP3 092

5.
W-Br

Daniel, I know how much you love to cook. Did you hear that from the Spontaneous Gourmet show on TV will be ? at the culinary institute for .

5. the chef / teaching a class / this summer / his show / watching him cook / the class / sign up right away / a few spots available

M-Au

Really? Steven Okada? Ive been a fan of years! I learned how to make some of my favorite dishes from

W-Br

Well, if youre interested in there are only to the general public.

, you should

Part 3 / 30

MP3 093

Answers

6.
M-Cn

Hi, Im from the with one of the .

. I got a call

W-Br

Yes

at the station over there the foot pedal broke. Do you know that?

6. machine-repair department / about a problem / sewing machines / the machine / stopped working / how long itll take to fix / supplies in the storeroom / it wont take long

M-Cn

Let me check the have the right part, order a part, it could be a couple of days.

if we . But if I have to

MP3 094

7.
M-Au

Wasnt that surprising news about actually have this year. Yes, but if we dont Thats why Ms. Han has asked everyone for special be done before the end of the year.

? We , we lose it. things that can

W-Am

7. the budget / money left over / spend the money / to come up with some ideas / projects / buy new videoconferencing equipment

M-Au

But projects take time to plan and theres only a month left. What if we just instead? It would be really useful for all those conference calls with colleagues in branch offices.

MP3 095

8.
M-Au

Good evening, Im calling from the Mountain View City Council office. Were be willing to to get their ? the ones about all the plans to improve our local roads, and Id very much like to respond . Could you call back at another time? opinions about the recent proposal to expand highway 1. Would you

W-Br

Im sorry, Im just leaving to go out. But Ive been

8. surveying local residents / answer a few questions / reading the articles in the newspaper / to the survey / take the survey online / Web site / fill out the form

M-Au

If it would be more convenient, you can . All you have to do is go to the city councils and click on the button that says Roadway survey. Itll only take you about five minutes to .

Part 3 / 31

MP3 096

Answers

9.
W-Br

Hello, this is Gina Masterson, the director of the Churchill Theater. I loved in our Rehearsals begin next Wednesday. and would like to offer you , Town and Country.

9. your audition / a role / upcoming play / starting so soon / another theater production / wont be available / costume designer / the costume designer

M-Cn

Thats great, but I didnt realize rehearsals would be . Im already performing in , so I end of next week. until the

W-Br

Well, we can work without you for the first few days, but I do need your measurements so I can give them to our . That usually happens on the first day of rehearsals.

M-Cn

Thats not a problem. I can stop by earlier in the day and meet with then.

MP3 097

10.
M-Cn

Dr. Adams, this is Justin McBride from the Foundation for Health Research. Im pleased to tell you that the benefits of a low-fat diet journal. about for our

10. your article / has been accepted / presented my research / suggestions / revisions / be made / the exact date

W-Am

Thats wonderful news. I actually just at a symposium and it was well received. When will the article be published?

M-Cn

Well, weve made some editorial will have to youve done that, we can let you know the article will appear in the journal.

, so first. Once

Part 3 / 32