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An Exploratory Essay
What Might "Systemic Innovation" Be? by Daniel Miller is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License.You are free to share it widely in whatever formart you choose. Even modify it for your own purposes or rewrite it in your own vision. Do whatever is necessary to spread the ideas within. Please also attribute the author You can contact Daniel Miller by e-mail: daniel@systemnovation.com
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Introduction
This is an essay about a concept. It was written from a belief that the concept can inform, shape and inspire more effective practice for social change. This concept is full of promise, waiting for 21st-century social change makers to embrace, experiment with and discover its potential. It is hoped that the ideas within this essay will enhance our efforts to bring about a future of enriched lives, human solidarity and a healthy planet for all.
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What Might Systemic Innovation Be? Part 1 Reos Partners, a social innovation consultancy with partners on four continents and work on six, Innovation in Complex Social Systems
explicitly:
Recently Denmark was the site of a Social Innovation Europe conference session
Based on the aforementioned academic thinking about social technical transitions, a global network of Civil Society Organizations (CSOs) attempting to catalyze a
(SmartCSOs 2012, 30). The most recent and comprehensive treatment of systemic innovation is the 2013 (Mulgan and Leadbeater). It consists of two parts, each taking a unique look at the need for, conceptual foundations of and recommendations to enhance systemic innovation. The theory and learning from experience of these organizations are incorporated into a number of the possibilities explore in this paper. These organizations and thinkers are joined by many, many social change makers around the world who are changing systems and innovating in their own places. Many are undoubtedly practicing or theorizing about systemic innovation without making use of systems or innovation based language. The formalization of the concept systemic innovation gives us the opportunity to see these change makers as part of a whole, emerging movement.
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fruitful. They give the formality needed for many to accept invitation into the movement and help others decide when the movement is not for them. However, this does not mean that we should aspire to find/determine/provide one common definition to systemic innovation. Doing so would limit the potential of this concept in at least three ways: se and constantly evolve and expand. Singular definition discourages conceptual exploration of the potential value found in each concept. The synthesis of these concepts will likely yield unexpected synergies. Singular definition may restrict our openness to noticing the unexpected. Singular definitions would exclude the contributions to understanding that can come from social change makers who are doing/making systemic innovation but not articulating what they are doing/making in those terms. The alternative to both non-definition and singular definition is to provide multiple definitions. This strategy can work if: The multiple definitions are not in competition (i.e. multiple attempts at the best most appropriate definition), but rather provide different lenses/perspectives through which systemic innovation can be understood and pursued. The theoretical or experiential foundations of each definition are made clear, enabling those looking and working through different lenses/perspectives to more readily understand each other and share learning. Definitions are discarded if real-world experimentation proves them un-useful, or if they are similar enough to another definition that their differences do not make a difference in practice.
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What Might Systemic Innovation Be? Part 1 structure. They seek to describe and make accessible to practitioners the how of implementing a systemic innovation process. Possibilities #9attributed to social innovations with certain qualities. They focus on different systemic understandings of an innovation s integration and interrelationship with(in) systems. Possibilities #13each differentiated according to different ways of measuring the degree or significance of change.
Each of the possibilities are made up of 3variations on the main theme of the given possibility. Whereas the possibilities are generally distinguished possibilities are born of the many different ways of looking at and thinking about systems.
of the first 8 Possibilities and first 31 sub possibilities. Each of the 8 can be read independently; the sub-possibilities require you to read the background / description of the possibility that contains them. The presentation of each is done by: First providing a brief definition of the possibility in the form of an answer to the Then the core concepts of the possibility are explained. (The follow the bullets). Then the sub-possibilities are briefly defined and explained. The sub possibilities
A works-cited page for in text citations can be found on Page 21 An un-annotated bibliography of sources of further theory and practice for each sub-possibility is found on Page 26. Over 100 references to further reading are provided, grouped according to subpossibility. Part 2 and descriptions of the remaining possibilities are forthcoming. An annotated bibliography to support a more rigorous and in-depth exploration of all 52 sub-possibilities is forthcoming. For now, a list of the definitions/names of each possibility and subpossibility is provided following this introduction, which doubles as a table of contents.
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together and redefine what social innovation means and how social change is pursued. Arguments for such dramatic claims are not to be made here however. Rather, this is a collection of playful variations on a theme, conceptual experiments in the synthesis of concepts and broad research into the connections of the dispersed worlds of systems thinking, innovation and social change. Global efforts to understand, put into practice and dialogue about systemic innovation are in their infancy. It is hoped that this paper can help them take a step forward and in doing so contribute to our efforts to bring about a future of enriched lives, human solidarity and a healthy planet for all.
Sincere thanks to you for taking the time to check out this paper. Please share it with anyone who might be interested. please send the author comments, questions and suggestions for improvement: Daniel Miller, Daniel@systemnovation.com
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Possibility #7: An innovation process designed according to systems principles (Page 17) sp XXIV: e principles sp XXV: An innovation process designed according t sp XXVI: An innovation process designed according sp XXVII: An innovation process designed according Possibility #8: Possibility #8 Systemic innovation as a process that results in the transformation of a system (Page 19) sp XXVIII: Systemic innovation as a process that results in the transformation of collective mind sp XXIX: Systemic innovation as a process that results in the transformation of collective heart sp XXX: Systemic innovation as a process that results in the transformation of collective will sp XXXI: Systemic innovation as a process that results in the simultaneous transformation of mind, heart and will
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It might be...
Possibility#1: A solution/catalyst/initiative designed and implemented to
(Meadows 1999, 1). Any part or relationship (or property thereof or collection thereof) in a system could be a leverage point. sp II Solutions/catalysts which are composed of parts from old/current systems. other systems). It is an arrangement) has never been tried together before, not because the parts themselves are new, or necessarily because the end product they fit together to create is novel.
sp III Sets/ combinations of solutions/catalysts simultaneously implemented at
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from complexity science, living systems theory and system dynamics. sp V Human systems phenomena based on theory, experimentation and observation of group dynamics and group psychology sp VI Institutional systems phenomena based on understandings of human institutions, cultures and social structures sp VII Grounded-bounded systems phenomena based on knowledge and experience grounded in the defined and specific systems one finds oneself within (e.g. Balochistan, Pakistan, the system of managers and management policies at company X, etc.)
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more power than the sum of their parts; they always possess new capacities different from the local actions that engendered them; they always surprise us functions of a system include Four ways that systems might create Possibility#3 innovations:
sp VIII Ecosystem innovation
properties or
business, government, and civil society from manipulation and confrontation to dialogue and cosp IX Innovation ecosystems:
interact to catalyze creativity, trigger invention, and accelerate innovation across scientific and technological disciplines, public and private sectors and in a top-down, policy-driven as well as bottom-up, entrepreneurship
sp X Social innovation systems
address complex problems from multiple perspectives, using a range of means over time and at different levels of scale, so as to transform problems and their contexts into matrices for new understanding, new 2012).
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enhance the ability of groups to learn and adapt, access collective wisdom, and realize their potential for collaborative creativity. Examples include the Westley, Goebey and Robinson (Snyder and Wenger 2010).
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structures, incentives and disincentives, norms and cultures and enacting individuals. Example: the education system. sp XIII Socio-technical systems lements, including technology, regulations, user practices and markets, cultural meanings, infrastructure, maintenance networks and and Green 2004, 3). Example: the automobile based system of land transport. sp XIV Social-capital systems of individuals, groups, communities and localized organizations and the norms and relationships that connect them for the purposes of mutual/collective benefits. Example: the collective efforts of parents and community leaders in a given neighborhood to keep all children safe. sp XV Socio-ecological systems made up of human decisions, institutions, cultures and economies and biological and geological life, ecosystems and structures. Example: a coastal eco-system and all of the life that comprises it, the human fishers that live within or fish from the ecosystem, the man-made structures they bring into it, and the weather patterns, water currents and land masses that affect them all.
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whole system
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Innovation can be described as a four stage and nine sub-stage process (Mulgan 2006):
Generating Ideas
Understanding Needs
Innovation Diffusion
Continued Evolution
Assessing
Learning
Scaling Up Piloting
Evolving
Each stage of this process could be done by involving the insights, ideas, skillful contribution, leadership or responsibility for execution of a whole system. helping large groups make collective decisions, design change for their systems, solve collective problems or vision new futures. These methods combine facilitation, meeting design, question forming, dialogue deepening, and information capturing/sharing practices to help: large groups understand their themselves as a whole system, individuals within the large group to contribute their best and the collective wisdom and creativity of the whole to emerge. Such methods have been used, for example, to reduce the company wide accident rate of more than 50 000 Hewlett Packard employees by 33% (Brown, Homer and Isaacs 2007), to bring together Israelis and Palestinians from across the political spectrum to explore trust and the possibility of peace (Owen 2007) and to dramatically increase pro-active innovation at all levels and units in a large hospital in British Columbia Canada (Axelrod and Axelrod 2007). (Holman, Devane, Cady 2007) contains descriptions and case studies of over 60 whole-system methods. By adapting and applying appropriate methods to each stage of the innovation process outlined above, the process would become a systemic innovation process.
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What Might Systemic Innovation Be? Part 1 There are four depths of active involvement and ownership that a system could have through each stage of the Possibility#5 process:
sp XVI System-as-a-user: Innovators not representative of the whole system involve
the whole system the way designers of new products and services do: consulting widely to understand needs and realities, bouncing ideas off of people across the system, testing prototypes in the system, etc. sp XVII System-as-a-collaborator: Facilitators and leaders give whole systems (or groups of stakeholders representing all parts of a system) the space/freedom and mandate to propose ideas, make decisions, influence process directions/plans and execute deliverables during each stage of the process. sp XVIII System-as-a-leader: Whole systems (or groups of stakeholders representing all parts of a system) initiate and ensure successful completion of all aspects of the process. sp XIX System-as-a-host: Whole systems (or groups of stakeholders representing all parts of a system) catalyze, facilita or one of their own sub-systems) participation or leadership of an innovation process.
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Process Applied to Broader Social Systems
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perspectives, power and intractable problems with no simple solutions (Ramage and Shipp 2009, 6). While strongly rooted in the conceptual world of systems thinking, these methodologies provided clear processes and principles that corporations, government bureaucracies and social change organizations can effectively utilize. The most prominent of these methodologies have at least three common functions. They enable people to: understand their situations (organizations / problems / opportunities) as social systems generate new insights or interpretations of those situations and/or generate new ideas and solutions for those situations. Leadership or change management teams, or even entire organizations, can use them for one time change initiatives or as ongoing innovation processes. Given that these methodologies are explicitly designed for use within organizations, practitioners may find it challenging to apply them within broader social systems made up of loose networks, diverse institutions or multiple organizations with distinct objectives. To generate innovative solutions with broad systemic reach, these methods need to be synthesized with best practices/theory in cross-system convening, coordinating and action catalyzing. -thinking-problem-solving processes that, if synthesized with other social change practice, could enable Possibility#6 innovation: (Ackoff 1999) guides an organization to re-describe (in systemic terms) the problems and opportunities it faces, completely reimagine what their organization could and should be, and then design all the parts, actions, processes, policies and principles that will need to come together to bring the newly imagined organization into reality. To adapt Idealized Design for systemic purposes, it could begin by convening of key actors across a system in a manner modeled after The Sustainable Food Lab s Convening Strategy (Eisenstadt, 2010). (Checkland 2010) facilitates continual action-learning on situations/problems that matter to a group. perceived problem/situation from all relevant worldviews, constructing the models 15
sp XX
sp XXI
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What Might Systemic Innovation Be? Part 1 Using SSM at community, city, country and global scales would require organizing structures which accommodate diversity while capturing the benefits personal relationships, common learning languages and clear communication channels bring to learning within a single organizations. Wenger, McDermott and Snyder conflict management and collaborative inquiry when expanding communities of practice to such scales (2002, 122-125). sp XXII tical Systems Heuristics (CSH) is : i.e. judgments on which facts, values and actors matter when understanding or intervening systems(Ulrich 2005a). Practitioners can redefine systems and prospective interventions by using e critical boundary questions (Ulrich 2005a). These can also serve as emancipatory tools for people affected by boundary judgments through unequal-power relationships (Ulrich 2005b, 12-14). Realizing the full potential impact of CSH and its emancipatory power requires people at all levels of a system to be capable in its application. Such could be contributed to, for example, by building CSH into the distributed leadership component of network development emphasized in systemic action research (Burns 2007, 100). sp XXIII Flood (Flood 1995) allows practitioners to choose (e.g Systems Dynamics, Viable Systems Diagnosis, any of the methods listed described above, many more). This choice is based on which of five metaphors for organizations as machine , organic , neuro-cybernetic , socio-cultural or socio-political systems - are most relevant to the situation. TSI provides procedures and frameworks to help make this choice. The intensive nature of TSI my require multi-organization networks wishing to utilize it to have the sort of structured core (working groups, steering committee, network coordinator and staff) that, for example, the Re-AMP network (Grant 2010, 5-8) is designed around.
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principles
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Innovation rarely proceeds in such a linear fashion as depicted in Possibility#5. ubject to changes of many sorts 1987, pg 275). In other words, the process of innovation behaves likes a system. It can be useful to think of innovation as a process the way Ackoff thinks of directed at a des 108). numerous interacting courses of action which can influence each other and the overall innovation process. The defining function of that whole is the generation of innovation(s). Understanding innovation as a process can also be done by focusing on the system of interconnected individuals responsible for carrying out the process. , therefore, could be thought of in two ways. First, it can be seen as the specifications, prescriptions, guidelines or norms that those responsible for the courses of action follow. For example, one such prescription could be: always prototype your ideas in the real world before revising the initial assumptions of the innovation process. A very different prescription could be: never let the sunk costs of past courses of action hold you back reinventing, or pivoting towards different, future courses of action. Second, it could be seen as the specifications, prescriptions, guidelines or norms that influence the way that involved individuals relate to each other and the way that learning, creative insight, information or authority flows through system of individuals as a whole. These could influence, for example, how much power the ultimate beneficiaries/end-users have to influence the design of innovations meant to help them, or how often learning is shared between those with formal roles. ould design specifications, prescriptions, guidelines or norms on the basis of insights from systems thinking/theory, not assumptions about the linear nature of innovation.
There are four types of systems principles that could shape the design of Possibility#7 processes:
sp XXIV
. For example, take the notion that the structure at maintained by continuous exchange of
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What Might Systemic Innovation Be? Part 1 the faster the smaller the components envisaged (von Bertalanffy 1968, 160). Such could influence the way individual, teams and organizations with different roles in the innovation process are encouraged to pursue learning via engagement with external stakeholders. . Example: t delivered by a feedback loop even nonphysical feedback can affect only (Meadows and Wright 2008, 189) could shape the design of interpersonal feedback, and the norms and expectations surrounding their use, between different stages of an innovation process. Examples: (Booth Sweeney 2009, 4) could inspire decisions about who to involve, or the waste from one system becomes food for another. All materials in nature are valuable, continuously circulating in closed loops of production, use, and re proven unusable or learnings from failure. . Example: The larger the variety of actions available to a control system, the larger the variety of perturbations it is able to compensate... Qualitatively, this theorem specifies the conditions in which success is possible: a matching between the (Bar Yam, 2003). This could guide the design of decision making processes and authority/leadership distribution within an innovation process.
sp XXV
sp XXVI
sp XXVII
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At the core of this idea is the insight that any process which involves a group in the creation of something inevitably requires change in the group by or before the end of the process. A family that works together to solve its problems develops stronger affection and deeper empathy for one another. marketers, designers, their suppliers and customers co-design a new product together and each becomes better able to help the others meet their needs in the future. A community comes together to generate ideas for making the local school a more exciting and thriving place, and without intending they also increase their collective ability to understand internal problems and external threats to future well-being. Innovation as a process that transforms a system will probably require an explicit setting of goals in terms of outputs. This is how you actually get people to come together and do the work. However, this can be done with the understanding that there is a deeper and more fundamental goal: the transformation of the system as a result of talking and thinking and working together. There are four types of system transformation that can come from Possibility#8 innovation processes:
sp XXVIII Transformation of collective mind: that is, tra
(i.e. , organization s, network ) capacity to tap collective wisdom i.e. they see that discover things together that are too complex to discover alone). This can happen, for example, , which has been called (Scharmer 2009, 135).
sp XXIX Transformation of collective heart: that is, transformation of the way people
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What Might Systemic Innovation Be? Part 1 [systems/groups] focus on the structure of how they gather and the context in which the gatherings take place; when they work hard on getting the questions rights; when they choose depth [of engagement] over speed [of solution production] and relatedness [of the group] over [size or expansiveness of the group]" (Block 2008, 78).
sp XXX Transformation of collective will
work together and collaboratively create the futures they desire. This can happen both through practicing (simulating) collaborative work situations (Senge 2006, 240-249 and 300-303) and by beginning with sharp clearly defined goals and learning by doing actual projects (Murphy, Kirwan and Ashkenas 2007, 460-461). sp XXXI Simultaneous transformation of mind, heart and will framing is drawn from the social field theory of Theory U (Scharmer 2009, 243-244). Theory U is a change methodology and systemic innovation process that enables all three types of transformation within a system that - solving complex problems or transformation of reality, within and across the worlds of business, go process that does the same is Transformative Scenario Planning (Kahane 2012a).
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systemic change
to create
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