Effective Communication Skills

January 28 & 29, 2013 (2 full training days)

OUTLINE OF THE WORKSHOP:
Learning the Basis: 1. Working toward better communication. 2. Understanding body language. 3. Understanding & using gesture. 4. Learning to listen. 5. Asking questions. 6. Reading efficiently. 7. Taking notes. Acquiring more Skills: 1. Briefing effectively 2. Communicating one to one 3. Chairing meetings successfully 4. Reaching an audience 5. Communicating to sell 6. Negotiating to win 7. Compiling reports

METHODOLOGY & APPROACH

Attendees will be exposed to: Group and Open class discussions Case studies Practice and Role Playing Exercise sheets and handouts

DATE AND VENUE

The seminar will be held on January 28 & 29 from 9:00 a.m. to 4:00 p.m. at the GIC Tower, the premises of the German-Arab Chamber of Industry and Commerce, the 11th floor, 21, Soliman Abaza St. off Jamet El Dowal El Arabia St., Mohandeseen.

REGISTRATION AND INQUIRIES

If you are interested in participating in the workshop please, fill out the attached registration form and fax or send it to the following contacts:

FACILITATOR:
Mr. Wael Eweida is currently the Chairman & Principle Founder of Vision for Property Management & Marketing as well as the Chairman Consultant of Delmar for Touristic Development. Mr. Eweida has made a wide range of experience in training especially in implementing, planning and executing training programs as Effective Stress Management, Effective Communication Skills, Time Management, Customer Service, Effective and Successful Selling, Advanced Selling Skills, Managing Sales Teams, Management, Quality and many others. He has performed a high variety of training programs throughout the years which is underlined by acknowledgements and awards.

Mr. Amr Khalifa 21, Soliman Abaza St. off Jamet El Dowal El Arabia St. - 5th Floor Tel: 33338488/75 Fax: 33368786 amr.khalifa@ahk-mena.com

FEES
The registration fees amount to LE 1500 - per person to be paid in cash or by check in the name of DE International. Early Bird Discount: Register & Pay before 20th of January to receive 10% discount. Group Discount: 5-9 Persons 15% off. 10+ Persons 20% off.

CANCELLATION POLICY
There will be no refunds for non attendance of the program. A substitute delegate is welcome at no extra charge, but changes must be received in writing at the FORMAT Training office.

DISCLAIMER
FORMAT reserves the right to change or cancel any part of its published program due to unforeseen circumstances.

Format Training 2013