How tomorrow moves

jacksonville division
october 2011

Human factors heading down the wrong track

Dear Teammate, As we enter the fourth quarter of 2011, I would like to take this time to discuss our single most important performance initiative; the personal safety of the employees on this great division. This division has always been a leader in safety, but we will not be satisfied until we achieve our goal of 0 injuries and 0 human-factor incidents. Our goal is very basic; we want every employee on this division and across CSX to go home in the same condition they came to work and to prevent any damage to our cars or tracks. Unfortunately, during the past 60 days our human-factor performance has been heading down the wrong track. Currently, we are at a Personal Injury Frequency Index of .60. By historical standards, this is excellent performance, but I believe that we can do more and ultimately drive this frequency index number to 0. This is the right thing to do for our families, our personal well-being and our teammates that count on us every day. Now is the time to make it happen. I would like to issue a challenge to every employee on the division to operate in fourth quarter of 2011 with 0 injuries and 0 humanfactor incidents. This performance would represent the best performance that has ever been achieved by any division on CSX. More appropriately, it would represent that we have achieved our full potential in the area of Safety. When this milestone is achieved, the Senior Team will conduct visits at every terminal and subdivision that achieved this goal to recognize the team and to personally recognize every employee who helped to accomplish this goal. With the professionalism and commitment of the employees on this Division there is no goal that we cannot achieve.

ecial Sp dition e

So in closing, let me urge you to focus on the Safety Basics that are the keys to 0 injuries and 0 human factor incidents. If the job can not be done safely, dont do it. You are empowered to make that choice. No risk is acceptable. Don K. Jones, division manager Job Brief before every task and as conditions change. Ninety-five percent of all incidents could be eliminated by updating the Job Briefing and developing a safe plan before proceeding. Comply with the rules 100 percent of the time, every time. The rules are the minimum requirements to ensure your safety and well-being. Professionals dont take shortcuts. Look out for yourself; get the proper rest, stay hydrated and stay in shape. Look out for your crew members and work as a team. Be your brothers keeper. Thank you for your time and your commitment to finishing this year injury free; on the track toward 0 injuries and 0 human factor incidents. Sincerely, D. K. Don Jones Division Manager

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HOW ARE WE DOING?

2010 vs. 2011 YTD Run-Through Switches
30 29.5 29 28.5 28 27.5 27 28 30

2010 vs. 2011 YTD FRA-Reportable Injuries

14 12 10 8 6 4 2 0 14

2010 2011
As of Sept. 30, 2011

2010 2011
As of Sept. 30, 2011

Human-Factor Train Accidents minus Run-Through Switches 56 55 54 52 50 48 46 46 44 42 As of Sept. 30, 2011

2010 vs. 2011 YTD

Human-Factor Train Accidents 84 82 80 78 76 74 72 76 83

2010 vs. 2011 YTD

2010 2011

2010 2011
As of Sept. 30, 2011
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Big 4 Q&A

csx jacksonville division 3

with Mike Richarde, Taft Yard utility conductor

Why is it important to properly align switches?

We have to make sure switch points are lined up so we dont run through a switch. We want to prevent derailments, injuries and keep from damaging equipment.

CHECK
Mike Richarde, utility conductor

What is the proper way to secure a cut of cars?

We put the sufficient amount of handbrakes on a cut of cars, then we perform a one-minute brake test to make sure the brake shoes stay where they are supposed to stay.

SECURE PROTECT

How do you protect a shoving movement?

I make sure there is sufficient room in the track, and I make visual confirmation of the bottom of the cut.

How do you ensure cars are in the clear?

We have yellow crossties and reflectors to make sure cars are in the clear. These eliminate side swipes, which could cause our co-workers to be injured.

CLEAR

COndUCTORS COdE
1. double check switches Ensure route is properly lined 2. Protect all shoving movements At, on or ahead 3. Ensure all equipment placed in clear Clear of yellow ties and clearance point 4. Secure all unattended equipment Handbrakes applied and properly tested

WHAT dOES THE COdE MEAn TO

YOU?

The Conductors Code is a set of guidelines meant to ensure the safety of employees. No matter what role you hold in Transportation, please write a short narrative on what the code means to you. Submit your entry to your local manager by Nov. 30, 2011. Out of those submissions received, three will be chosen and be given special recognition by Division Manager Don K. Jones.

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RULE BOOK REVIEW

GS-3: JOB BRIEFInG Effective job briefings at the beginning of and throughout the workday make us more aware of our surroundings and better prepared to recognize and avoid potential hazards. Remain alert for anything out of the ordinary that occurs during your shift and report any suspicious activity to your immediate supervisor, yardmaster or dispatcher immediately. If they are not available, report the condition or activity directly to the Public Safety Coordination Center at 800-232-0144. When to conduct a job briefing: Before beginning a work activity. When work activity or work conditions change. When another person joins the work activity. When required to handle a hand-operated main track switch in non-signaled territory. When conducting a job briefing: Discuss the sequence of job steps. Identify, eliminate, contain or communicate all potential hazards related to the job. Inspect tools and equipment before use. Identify proper PPE for the job task. Ensure understanding of the planned sequence of events. Follow up to ensure compliance with safe work practices.

GS-10: On OR ABOUT TRACKS When working on or about tracks: Apply the appropriate protection (3-Step, Roadway Worker, Blue Signal) for your job classification when required. Be alert for and keep clear of the movement of cars, locomotives or equipment at any time, in either direction, on any track. Do not cross within 25 feet of the end of standing Continued on Page 5

Job briefings are important because things always change, so its good to be on the same page. Speed restrictions, specifically, should be communicated regularly so nothing sneaks up on us. - Jim Ramirez, Savannah locomotive engineer Communication, communication, communication! Before starting work everyone should know the plan, what steps will be taken and any potential safety issues involved. When conditions or work change, everyone involved needs to be on the same page and understand what will take place and the order that it will happen. The root of all job briefings is communication. - Don Munley, director of train operations

Always be aware of your surroundings. When you cross the main line, you have to be sure nothing is coming. Before my conductor gets off the train, I always make sure I know where he/she is and where he/she is going, too. I also look out for my conductor while Im on the engine. - Jeremy Phillips, Fitzgerald locomotive engineer When youre anywhere in close proximity to rail or crossties, you must stay focused and in the clear of any equipment. When on or about tracks, you must pay attention at all times to stay safe. Keep your ears and eyes open and your head on a swivel. - Olie Calvo, Tampa road foreman of engines

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csx jacksonville division 5 Continued from Page 4 cars, equipment or locomotives, except when proper protection is provided. Stand at least: 30 feet or more from a switch or derail associated with the route of passing equipment when practical. 10 feet or more from a switch or derail being traversed by equipment during switching operations when practical. Stop and look in both directions before making any of the following movements: Fouling or crossing a track. Moving from under or between equipment. Getting on or off equipment. Operating a switch or derail. You may cross more than one track without stopping at each if you determine it is safe to do so. Except for Engineering employees performing repairs, do not step or sit on any part of the: Rail. Switch or switch machine. Frog. Derail. Interlocking machine or its connections. Retarder. Defect detector. Never take shelter under any car, equipment or locomotive. Do not use push poles to move locomotives or cars.

I work a yard job, so Im up and down ballast all the time. You can get injured if youre not watching what youre doing. - Eric Johnson, Taft conductor Make sure you are looking where youre going and that your attention does not veer off to another task. Any irregularities need to be communicated to your fellow employees and your supervisor. - Justin Bozeman, Thomasville Sub trainmaster

GS-8: PROTECTIOn AGAInST SLIPS, TRIPS And FALLS Constant awareness and concentration are the best protection against slip, trip and fall hazards, both on and off the job. Always pay attention to what you are doing and where you are going. To ensure proper footing, when possible use designated walkways that are clear of debris, tools, equipment and material. Look in the direction you are walking; stop if you have to look elsewhere. Do not take a step unless you have a clear view of where you intend to put your foot. Do not carry objects that block your view. In a low level of light, use a CSX-approved light to illuminate your path. Exercise caution when moving between two different walking surfaces (carpet to tile, concrete to ballast, etc.). When entering a building or office area, clean your shoes to prevent tracking contaminants (water, ice, oil grease, etc.) inside. Slow down when approaching corners, intersections and doorways. When placing your foot on any surface, do so in a defensive manner. Avoid placing your foot in any place or against any object that will cause you to trip. Avoid slippery, uneven or unstable surfaces when ever possible; if you have to work on these surfaces, slow down and take short steps. When practicable, wear anti-slip footwear while walking on ice and/or in snow. When practicable, clear slippery walking surfaces and apply salt, sand or other suitable material on such surfaces. Keep your hands out of your pockets and do not hold a radio receiver to your ear when walking. When walking on ballast: - Place your feet carefully. - Be aware that the ballast might shift or roll. - Take extra care on slopes.

This newsletter appears under direction of the superintendent. For news coverage, contact David at the newsletter office by phone at 402-475-6397, fax 402-475-6398, mail information to 1845 S. 11th St., Lincoln, NE 68502-2211, or email dtorbert@newslink.com. This material is intended to be an overview of the news of the division. If there are any discrepancies between this newsletter and any collective bargaining process, insurance contracts or other official documents, those documents will govern CSX continues to maintain and reserves the right, at any time, to alter, suspend, discontinue or terminate all plans and programs described in this newsletter. This newsletter is not an employment contract or any type of employment guarantee. Thanks to everyone on the Jacksonville Division for taking the time to contribute to this newsletter.

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PRSRT STD US POSTAGE PAID MAIL U.S.A.

Tallahassee has formula for success

Tallahassee is the model for Mutual Accountability and doing the work the right way to reduce human-factor train accidents. November will mark one year since the terminals last HFTA, adding to an impressive streak of more than three years without an FRA-reportable injury and more than 15 years since the last run-through switch. These employees take pride in complying with the rules and doing what theyre asked to do, said Randy Huntley, trainmaster. Huntley, a baseball coach for many years, likened the training of a baseball team to that of a railroad operation. Employees understand how to be successful and each holds the other accountable to do his or her part to achieve victory. It all starts with a foundation, he said. I have a lot of young employees, so we all learn together the correct way to do things from the beginning. We follow the rules and are focused on getting the customer served safely. Morale is high in Tallahassee, a key component to the terminals success, said Mitch Kingston, locomotive engineer. Working here is great, Kingston said. Everyone gets along, so it makes it an ideal work environment. Kingston added that he and his colleagues value safety because everyone knows each others families and wants each other to go home safely to their loved ones. Were looking out for each other, said Raul Gonzalez, locomotive engineer. Gonzalez appreciates the teamwork and willingness by local management and CSX as a company to provide employees with the proper tools and safety equipment. Conductor Erik Harvey echoed the Mutual Accountability focus. Were accountable for ourselves, and we make sure everyone is on the

CSX Jacksonville Division 3019 Warrington Street Jacksonville, FL 32254

From left, Locomotive Engineer Kerry Kelly, Footboard Yardmaster Brin Kelly and Trainmaster Randy Huntley aboard Engine 5945 in Tallahassee.

same page, Harvey said. We get our job done by working safely and doing things by the rules. We work as a team. Conductor Tim Sciba, meanwhile, enjoys the close-knit feel of Tallahassee. The employees here are good to work with, Sciba said. We are a small terminal with only a few jobs, so we rely on each other to get the job done safely.

Its not only Transportation that makes the operation run, however, as both Engineering and Mechanical forces play vital roles in keeping freight moving to and from the customer. Everyone is a phone call away, Huntley said. All departments react to the others needs. We strive to help each other. It takes us all to make this happen.

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