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User Guide
Contents
Contacting Infor................................................................................................................................13 Finance..............................................................................................................................................15 Metrics.............................................................................................................................................15 Average Amount of Payments Processed....................................................................................15 Average Collection per Day..........................................................................................................15 Bad Debts Written Off by Business Unit......................................................................................16 Bad Debts Written Off by Reason Code......................................................................................16 Bad Debts Written Off by Period..................................................................................................16 Collection Time Average..............................................................................................................17 Discounts after Due Date.............................................................................................................17 Invoices Processed Amount.........................................................................................................18 Invoices Processed Count...........................................................................................................18 Invoice Variances.........................................................................................................................18 Late Payments by Period.............................................................................................................19 Late Payments Percentage..........................................................................................................19 Net Amount Paid per Week..........................................................................................................20 Net Amount to be Paid.................................................................................................................20 Open AR Credit Notes.................................................................................................................21 Open Invoices Amount by Week Ending......................................................................................21 Open Invoices Count by Week Ending.........................................................................................21 Overdue Payments.......................................................................................................................22 Overdue Receivables...................................................................................................................22 Payment Count by Week Ending..................................................................................................23 Payments by Payment Methods...................................................................................................23 Receipts by Payment Method......................................................................................................24 Receivable Forecast....................................................................................................................24 Top Five Open Receivables.........................................................................................................25 Uncollected AR............................................................................................................................25 Reports............................................................................................................................................25
Contents
Accounts Payable Aging Analysis Report....................................................................................25 Aging Report................................................................................................................................26 Average Days Payable Outstanding Report.................................................................................26 Bad Debts Written Off Report......................................................................................................27 Credit Comparison Report...........................................................................................................27 Customer Payment Summary Report..........................................................................................28 Discounts by Supplier Report......................................................................................................28 Disputed Invoices Report.............................................................................................................29 Dunning Letters Report................................................................................................................29 Invoices Paid After Discount Due Date Report............................................................................30 Payment Forecast Report............................................................................................................30 Supplier Payment Summary Report............................................................................................30 Supplier Performance Report......................................................................................................31 Top Five Open Receivables Report.............................................................................................31 Tasks...............................................................................................................................................32 Changing settings for Average Amount of Payments Processed.................................................32 Changing settings for Average Collection per Day.......................................................................32 Changing settings for Bad Debts Written Off by Business Unit...................................................33 Changing settings for Bad Debts Written Off by Reason Code...................................................33 Changing settings for Bad Debts Written Off by Period...............................................................34 Changing settings for Collection Time Average...........................................................................34 Changing settings for Discounts after Due Date..........................................................................35 Changing settings for Invoices Processed Amount......................................................................35 Changing settings for Invoices Processed Count........................................................................36 Changing settings for Invoice Variances......................................................................................36 Changing settings for Late Payments by Period..........................................................................37 Changing settings for Late Payments Percentage.......................................................................38 Changing settings for Net Amount Paid per Week.......................................................................38 Changing settings for Net Amount to be Paid..............................................................................39 Changing settings for Open AR Credit Notes..............................................................................39 Changing settings for Open Invoices Amount by Week Ending...................................................40
Contents
Changing settings for Open Invoices Count by Week Ending......................................................40 Changing settings for Overdue Payments....................................................................................41 Changing settings for Overdue Receivables................................................................................41 Changing settings for Payment Count by Week Ending...............................................................42 Changing settings for Payments by Payment Methods................................................................42 Changing settings for Receipts by Payment Method...................................................................43 Changing settings for Receivable Forecast..................................................................................43 Changing settings for Top Five Open Receivables.......................................................................44 Changing settings for Uncollected AR.........................................................................................45 Changing settings for Accounts Payable Aging Analysis Report.................................................45 Changing settings for Aging Report.............................................................................................46 Changing settings for Bad Debts Written Off Report...................................................................46 Changing settings for Credit Comparison Report........................................................................46 Changing settings for Customer Payment Summary Report.......................................................47 Changing settings for Discounts by Supplier Report...................................................................47 Changing settings for Disputed Invoices Report..........................................................................47 Changing settings for Dunning Letters Report.............................................................................48 Changing settings for Invoices Paid After Discount Due Date Report.........................................48 Changing settings for Payment Forecast Report.........................................................................49 Changing settings for Supplier Payment Summary Report..........................................................49 Changing settings for Supplier Performance Report....................................................................49 Changing settings for Top Five Open Receivables Report...........................................................50 Purchasing........................................................................................................................................51 Metrics.............................................................................................................................................51 Amount Purchased from Supplier................................................................................................51 Average Purchase Price of Item..................................................................................................51 Contract Spent.............................................................................................................................52 Contract Utilization.......................................................................................................................52 Invoice Variances.........................................................................................................................53 Late Receipts...............................................................................................................................53 Open Purchase Order Amount....................................................................................................54
Contents
Overdue Receipts........................................................................................................................54 Processed Purchase Orders........................................................................................................54 Processed Purchase Order Lines................................................................................................55 Processed Requisitions...............................................................................................................55 Purchase Order Process Time.....................................................................................................56 Receipt Performance Count.........................................................................................................57 Requisition Approval Time...........................................................................................................57 RFQ Line Results.........................................................................................................................58 Top Five Items..............................................................................................................................58 Top Five Suppliers by Amount.....................................................................................................58 Reports............................................................................................................................................59 Compared Quotations Report......................................................................................................59 Converted Requisitions Report....................................................................................................59 Evaluate Purchase Contracts Report...........................................................................................59 Open Purchase Order Receipts Report.......................................................................................60 Open Purchase Orders Report....................................................................................................60 PO Inbound Scheduling Report...................................................................................................61 Receipts Not Yet Invoiced Report.................................................................................................61 Tasks...............................................................................................................................................61 Changing settings for Amount Purchased from Supplier.............................................................61 Changing settings for Average Purchase Price of Item................................................................62 Changing settings for Contract Spent..........................................................................................62 Changing settings for Contract Utilization....................................................................................63 Changing settings for Invoice Variances......................................................................................63 Changing settings for Late Receipts............................................................................................64 Changing settings for Open Purchase Order Amount..................................................................65 Changing settings for Overdue Receipts.....................................................................................65 Changing settings for Processed Purchase Orders.....................................................................66 Changing settings for Processed Purchase Order Lines.............................................................66 Changing settings for Processed Requisitions.............................................................................67 Changing settings for Purchase Order Process Time..................................................................67
Contents
Changing settings for Receipt Performance Count......................................................................68 Changing settings for Requisition Approval Time........................................................................68 Changing settings for RFQ Line Results......................................................................................69 Changing settings for Top Five Items...........................................................................................69 Changing settings for Top Five Suppliers by Amount...................................................................70 Changing settings for Compared Quotations Report...................................................................70 Changing settings for Converted Requisitions Report.................................................................71 Changing settings for Evaluate Purchase Contracts Report........................................................71 Changing settings for Open Purchase Order Receipts Report....................................................72 Changing settings for Open Purchase Orders Report.................................................................72 Changing settings for Purchase Order Inbound Scheduling Report............................................73 Changing settings for Receipts Not Yet Invoiced Report..............................................................73 Sales..................................................................................................................................................75 Metrics.............................................................................................................................................75 Average Revenue by Sales Representative.................................................................................75 Gross Sales Profit........................................................................................................................75 Lead Generation..........................................................................................................................76 Lost Sales....................................................................................................................................76 Opportunity Forecast...................................................................................................................77 Opportunity to Close....................................................................................................................77 Pipeline by Stage.........................................................................................................................78 Pipeline Probability by Stage.......................................................................................................78 Sales Order Bookings..................................................................................................................79 Sales Order Line Processed........................................................................................................79 Top Customers by Revenue.........................................................................................................80 Top Grossing Customers.............................................................................................................80 Top Grossing Products.................................................................................................................80 Top Products by Revenue............................................................................................................81 Top Sales Executives by Revenue...............................................................................................81 Reports............................................................................................................................................82 Invoiced by Salesperson Report..................................................................................................82
Contents
Lead Management Report...........................................................................................................82 Monthly Sales Details Report......................................................................................................82 Number of Sales Order Lines Report..........................................................................................83 Opportunity by Territory Report....................................................................................................83 Opportunity Won vs. Lost Report.................................................................................................83 Pipeline by Month Report.............................................................................................................84 Pipeline by Probability by Sales Executive Report.......................................................................84 Pipeline by Product Group Report...............................................................................................84 Pipeline by Stage Report.............................................................................................................85 Service Level Report....................................................................................................................85 Short Shipments Percentage Report...........................................................................................85 Tasks...............................................................................................................................................86 Changing settings for Average Revenue by Sales Representative..............................................86 Changing settings for Gross Sales Profit.....................................................................................86 Changing settings for Lead Generation.......................................................................................87 Changing settings for Lost Sales.................................................................................................87 Changing settings for Opportunity Forecast................................................................................88 Changing settings for Opportunity to Close.................................................................................88 Changing settings for Pipeline by Stage......................................................................................89 Changing settings for Pipeline Probability by Stage....................................................................89 Changing settings for Sales Order Bookings...............................................................................90 Changing settings for Sales Order Line Processed.....................................................................90 Changing settings for Top Customers by Revenue......................................................................91 Changing settings for Top Grossing Customers...........................................................................91 Changing settings for Top Grossing Products..............................................................................92 Changing settings for Top Products by Revenue.........................................................................92 Changing settings for Top Sales Executives by Revenue............................................................93 Changing settings for Invoiced by Salesperson Report...............................................................93 Changing settings for Lead Management Report........................................................................94 Changing settings for Monthly Sales Details Report....................................................................94 Changing settings for Number of Sales Order Lines Report........................................................94
Contents
Changing settings for Opportunity by Territory Report.................................................................95 Changing settings for Opportunity Won vs. Lost Report..............................................................95 Changing settings for Pipeline by Month Report..........................................................................95 Changing settings for Pipeline by Probability by Sales Executive Report....................................96 Changing settings for Pipeline by Product Group Report............................................................96 Changing settings for Pipeline by Stage Report..........................................................................96 Changing settings for Service Level.............................................................................................97 Changing settings for Short Shipments Percentage Report........................................................97 Reference..........................................................................................................................................99 Date Shortcuts................................................................................................................................99
Contents
All rights reserved. The word and design marks set forth herein are trademarks and/or registered trademarks of Infor and/or its affiliates and subsidiaries. All rights reserved. All other trademarks listed herein are the property of their respective owners. Important Notices The material contained in this publication (including any supplementary information) constitutes and contains confidential and proprietary information of Infor. By gaining access to the attached, you acknowledge and agree that the material (including any modification, translation or adaptation of the material) and all copyright, trade secrets and all other right, title and interest therein, are the sole property of Infor and that you shall not gain right, title or interest in the material (including any modification, translation or adaptation of the material) by virtue of your review thereof other than the non-exclusive right to use the material solely in connection with and the furtherance of your license and use of software made available to your company from Infor pursuant to a separate agreement (Purpose). In addition, by accessing the enclosed material, you acknowledge and agree that you are required to maintain such material in strict confidence and that your use of such material is limited to the Purpose described above. Although Infor has taken due care to ensure that the material included in this publication is accurate and complete, Infor cannot warrant that the information contained in this publication is complete, does not contain typographical or other errors, or will meet your specific requirements. As such, Infor does not assume and hereby disclaims all liability, consequential or otherwise, for any loss or damage to any person or entity which is caused by or relates to errors or omissions in this publication (including any supplementary information), whether such errors or omissions result from negligence, accident or any other cause. Trademark Acknowledgements All other company, product, trade or service names referenced may be registered trademarks or trademarks of their respective owners.
Contacting Infor
If you have questions about Infor products, go to Infor365 Online Support at http://www.infor365.com. If you do not have an Infor365 account, click Register now, and complete the registration. You will receive a log-on ID and password within 24 hours. When you access Infor365, you have these options: To access Infor knowledge bases, incidents, documentation, software downloads, and community discussion forums, click one of the links on the top menu of the home page. To add an incident, select one of these options from the Incidents menu: Add Product IncidentSpecify your product, version, and other details, to send your report directly to the support group. Add General Information RequestUse this option for all other requests. To find the Customer Support telephone number for your region, click Contact Infor in the top right corner of the home page, specify a product name, and click Search. If we update this document after the product release, we will post the new version on Infor365. We recommend that you check this Web site periodically for updated documentation. If you have comments about Infor documentation, contact documentation@infor.com.
Contacting Infor
Finance
Metrics
Average Amount of Payments Processed
This metric plots the average amount of payments processed per period on a column graph.The X-Axis shows the period. The Y-Axis is the amount. Calculation Average amount of payment in a period = total amount in base currency processed in a specific period/total number of payments in a specific period. Business event This metric changes whenever an amount is paid for the payable. Task To customize this metric, refer to: "Changing settings for Average Amount of Payments Processed" on page 32
Finance
Task To customize this metric, refer to: "Changing settings for Average Collection per Day" on page 32
Finance
Finance
Invoice Variances
This metric plots the invoice variances for a period on a column graph. The X-Axis is the time in months. The Y-Axis is the amount. Price variance of the invoice receipt value is the difference between the invoiced amount and the purchase order value. The difference is caused by a price variance, that is, the vendor charged you less (positive value) or more (negative value) for the material, as against the prices stipulated in the purchase order. Calculation Invoice amount = line extended amount.
Finance
Receipt amount = invoiced quantity * line unit price. Variance amount = receipt amount - invoice amount. Business event This metric changes whenever there is a difference between the price of the purchase order and an invoice received. Task To customize this metric, refer to: "Changing settings for Invoice Variances" on page 63
Finance
Task To customize this metric, refer to: "Changing settings for Late Payments Percentage" on page 38
Finance
Finance
An open invoice is an outstanding (unpaid) accounts payable invoice not in a disputed or hold status. A disputed invoice is an outstanding (unpaid) accounts payable invoice where the invoice amount is disputed with the supplier. A hold invoice indicates that the invoice is not addressed for unknown reasons. Calculation Open invoices = count of invoices with status other than closed, paid, unapproved. Disputed invoices = count of invoice amounts with the status disputed. Hold invoices = count of invoice amounts with status hold. Business event This metric changes whenever a new supplier invoice is processed or a supplier invoice is fully or partially paid. Task To customize this metric, refer to: "Changing settings for Open Invoices Count by Week Ending" on page 40
Overdue Payments
This metric represents the payments that are overdue for a week for a period of time. The X-Axis shows specified weeks. The Y-Axis shows the amount in overdue payments. Overdue payment is the invoice for which the payment date has lapsed. Calculation The graph is generated based on the following formula: Sum of payable amount = total payable amount of the invoices that are approved, open, partial paid, or vouchered. Business event This metric changes whenever a supplier invoice becomes overdue. Task To customize this metric, refer to: "Changing settings for Overdue Payments" on page 41
Overdue Receivables
This metric shows information about the overdue receivable amounts and disputed amounts on a stacked column graph. Calculation Disputed amount = receivable amount when receivable status is disputed. Overdue amount = sum of (receivable amount) when the current date > the due date.
Finance
Business event This metric changes whenever one of the following happens: A receivable (which falls in the given selection range) status is changed to disputed. A receivable (which falls in the given selection range) is paid /partially paid. Task To customize this metric, refer to: "Changing settings for Overdue Receivables" on page 41
Finance
Business event This metric changes whenever a supplier invoice is fully paid or partially paid. Task To customize this metric, refer to: "Changing settings for Payments by Payment Methods" on page 42
Receivable Forecast
This metric plots data about the receivable forecast amounts of the next four weeks in a column graph. The X-Axis shows the due date. The Y-Axis is the receivable forecast amount. Calculation Receivable Forecast Amount = sum of (receivable amount) when the current date < due date and the total amount is not equal to the received amount. Business event This metric changes whenever a new receivable (with a due date in the given selection range) is created, or a receivable (with a due date in the given selection range) is paid/partially paid. Task To customize this metric, refer to: "Changing settings for Receivable Forecast" on page 43
Finance
Uncollected AR
This metric plots the information of the uncollected accounts receivable of different regions for a period in the form of a column graph. The open amount of the receivable is shown. Business event This metric changes whenever one of the following happens: A new receivable is created. An amount is paid for the receivable. Task To customize this metric, refer to: "Changing settings for Uncollected AR" on page 45
Reports
Accounts Payable Aging Analysis Report
This report displays the aging analysis of the cumulative open amount of invoices for a supplier. Aging analysis is calculated by comparing a user's input date with the payment due date of the supplier invoice.
Finance
Calculation Current is if the payment due date is later than the input date; the total gross invoice amount of all the invoices against the supplier are accumulated. 0-30 days is if the payable invoice is overdue by 0-30 days with respect to the user input date, the total gross invoice amount of all the invoices against the supplier are accumulated. 31-60 days is if the payable invoice is overdue by 31-60 days with respect to the user input date, the total gross invoice amount of all the invoices against the supplier are accumulated. 61-90 days is if the payable invoice is overdue by 61-90 days with respect to the user input date, the total gross invoice amount of all the invoices against the supplier are accumulated. Over 90 days is if the payable invoice is overdue by more than 90 days with respect to the user input date, the total gross invoice amount of all the invoices against the supplier are accumulated. Task To customize this report, refer to: "Changing settings for Accounts Payable Aging Analysis Report" on page 45
Aging Report
This report shows the aging analysis of the cumulative open amount of invoices for a customer. Aging analysis is calculated with respect to user input date and compares the payment due date of the invoice against the supplier. This report shows the cumulative receivable amount of customer invoices. The receivable amount is grouped in different aging buckets as per invoice's age. The age of an invoice is calculated by due date. The report is sorted by customer name. Calculation This report is generated with respect to users input date or current date. Not Yet due means the receivable is not yet due. 1-30 days means the receivable is overdue by 1-30 days with regard to the user input date. 31-60 days means the receivable is overdue by 31-60 days. 61-90 days means the receivable is overdue by 61-90 days. Over 90 days: means the receivable is due for over 90 days Business event This report changes whenever an invoice has a receivable amount; the cumulative sum of receivables of invoices for a customer is shown in its corresponding age bucket. Task To customize this report, refer to: "Changing settings for Aging Report" on page 46
Finance
Calculation Open invoice amount = the sum total of the payable amount for all Invoices that in the time period specified by the user. Total invoice amount = the sum total of the total invoice amount for all invoices in the time period specified by the user. DPO = open invoice amount/total invoice amount * 365 Business Event This report changes whenever one of the following occurs: A new payable is created. An amount is paid for the payable. Task To customize this report, refer to: Changing Settings for Days Payable Outstanding Report
Finance
The due date has passed The customer's credit limit has been modified Task To customize this report, refer to: "Changing settings for Credit Comparison Report" on page 46
Finance
Discount lost = discount allowed for already paid amount - total discount taken where total paid amount = (total amount - payable amount). Discount allowed for already paid amount = total paid amount * discount allowed/total amount. Days past discount date = number of days passed after the allowed discount date and current date. Days discount available = number of days still available to avail the discount from the current date to the given discount date. Task To customize this report, refer to: "Changing settings for Discounts by Supplier Report" on page 47
Finance
Finance
Average days for payment = (sum (document date - status date)/number of paid invoices) where the status is equal to paid, partial paid or closed. Days payable outstanding = (sum (payable amount in base currency)/sum (total amount base currency))* 365. Business Event This report changes whenever a payable is recorded. Task To customize this report, refer to: "Changing settings for Supplier Payment Summary Report" on page 49
Finance
Task To customize this report, refer to: "Changing settings for Top Five Open Receivables Report" on page 50
Tasks
Changing settings for Average Amount of Payments Processed
1. From the Home page, click the down arrow in the top right corner of the specified metric module. 2. Select Settings. 3. Specify the information as required: Module Name The module name for the metric defaults here. You can change this name to anything you like, and it becomes the title of the metric page. It is a good idea to keep the title short enough so that it easily fits in the title area of the page. This field is not case sensitive; the system displays the metric name in capital letters. Specify the accounting entity. Specify a date range or select a date range from the list of values. Between - Inclusive includes the dates you specify and all the dates in between. For example, if the date range you specify is 01/01/2008 to 01/31/2008, the system retrieves data for all dates between those two dates including those two dates. Specify the purchase location. Specify the supplier.
Accounting Entity
Finance
Sales Location ID
Finance
Specify a date range or select a date range from the list of values. Between - Inclusive includes the dates you specify and all the dates in between. For example, if the date range you specify is 01/01/2008 to 01/31/2008, the system retrieves data for all dates between those two dates including those two dates. Specify the reason. Specify the sales location.
Finance
title area of the page. This field is not case sensitive; the system displays the metric name in capital letters. Specify the accounting entity. Specify the customer. Specify a date range or select a date range from the list of values. Between - Inclusive includes the dates you specify and all the dates in between. For example, if the date range you specify is 01/01/2008 to 01/31/2008, the system retrieves data for all dates between those two dates including those two dates. Specify the sales location.
Sales Location ID
Sales Location ID
Finance
Module Name
The module name for the metric defaults here. You can change this name to anything you like, and it becomes the title of the metric page. It is a good idea to keep the title short enough so that it easily fits in the title area of the page. This field is not case sensitive; the system displays the metric name in capital letters. Specify the accounting entity. Specify the purchase location. Specify a date range or select a date range from the list of values. Between - Inclusive includes the dates you specify and all the dates in between. For example, if the date range you specify is 01/01/2008 to 01/31/2008, the system retrieves data for all dates between those two dates including those two dates. Specify the supplier.
Supplier ID
Supplier ID
Finance
2. Select Settings. 3. Specify the information as required: Module Name The module name for the metric defaults here. You can change this name to anything you like, and it becomes the title of the metric page. It is a good idea to keep the title short enough so that it easily fits in the title area of the page. This field is not case sensitive; the system displays the metric name in capital letters. Specify the accounting entity. Specify the buyer. Specify a date range or select a date range from the list of values. Between - Inclusive includes the dates you specify and all the dates in between. For example, if the date range you specify is 01/01/2008 to 01/31/2008, the system retrieves data for all dates between those two dates including those two dates. Specify the purchase location. Specify the supplier.
Finance
Finance
Finance
01/31/2008, the system retrieves data for all dates between those two dates including those two dates. Sales Location ID Specify the sales location.
Supplier ID
Finance
Specify a date range or select a date range from the list of values. Between - Inclusive includes the dates you specify and all the dates in between. For example, if the date range you specify is 01/01/2008 to 01/31/2008, the system retrieves data for all dates between those two dates including those two dates. Specify the supplier.
Supplier ID
Finance
Specify the accounting entity. Specify the customer. Specify a date range or select a date range from the list of values. Between - Inclusive includes the dates you specify and all the dates in between. For example, if the date range you specify is 01/01/2008 to 01/31/2008, the system retrieves data for all dates between those two dates including those two dates. Specify the sales location.
Sales Location ID
Purchase Location ID
Finance
the page. This field is not case sensitive; the system displays the metric name in capital letters. Specify the accounting entity. Specify a date range or select a date range from the list of values. Between - Inclusive includes the dates you specify and all the dates in between. For example, if the date range you specify is 01/01/2008 to 01/31/2008, the system retrieves data for all dates between those two dates including those two dates. Specify the payment type. Specify the purchase location. Specify the supplier.
Finance
2. Select Settings. 3. Specify the information as required: Module Name The module name for the metric defaults here. You can change this name to anything you like, and it becomes the title of the metric page. It is a good idea to keep the title short enough so that it easily fits in the title area of the page. This field is not case sensitive; the system displays the metric name in capital letters. Specify the accounting entity. Specify the customer. Specify a date range or select a date range from the list of values. Between - Inclusive includes the dates you specify and all the dates in between. For example, if the date range you specify is 01/01/2008 to 01/31/2008, the system retrieves data for all dates between those two dates including those two dates. Specify the sales location.
Sales Location ID
Sales Location ID
Finance
Sales Location ID
Accounting Entity
Finance
Finance
Accounting Entity
Finance
Disputed Date
Accounting Entity
Specify a date range. Between (Inclusive) includes the dates you specify and all the dates in between. For example, if the date range you specify is 01/01/2008 to 01/31/2008, the system retrieves data for all dates between those two dates including those two dates. Specify the accounting entity.
Accounting Entity
Changing settings for Invoices Paid After Discount Due Date Report
1. From the AP Manager role page, click the link for Invoices Paid After Discount Due Date. 2. When the report opens, select Edit Parameters. 3. Specify the information as required: Purchase Location ID Supplier ID Payment Date Specify the purchase location. Specify the supplier. Specify a date range. Between (Inclusive) includes the dates you specify and all the dates in between. For example, if the date range you specify is 01/01/2008 to 01/31/2008, the system retrieves data for all dates between those two dates including those two dates. Specify the accounting entity.
Accounting Entity
Finance
Accounting Entity
Accounting Entity
Finance
Payment Date
Accounting Entity
Specify a date range. Between (Inclusive) includes the dates you specify and all the dates in between. For example, if the date range you specify is 01/01/2008 to 01/31/2008, the system retrieves data for all dates between those two dates including those two dates. Specify the accounting entity.
Purchasing
Metrics
Amount Purchased from Supplier
This metric displays the total purchases by amount for a supplier for a period of time, plotted on a bar graph. The status must be planned, open, ordered, pending, or closed to be included. The X-Axis shows the month. The Y-Axis is the amount. Calculation This metric is generated based on the following formula: Amount = total amount of all the active purchase orders with a status of planned, open, ordered, pending or closed for a given period. Business event This metric changes whenever a purchase order is made active with a status of planned, open, ordered, pending or closed. Task To customize this metric, refer to: "Changing settings for Amount Purchased from Supplier" on page 61
Purchasing
Task To customize this metric, refer to: "Changing settings for Average Purchase Price of Item" on page 62
Contract Spent
This metric represents the contract not available, the contract linked, and the contract available but not the linked amounts, for a period. The metric is plotted on a stack bar graph. The X-Axis shows the contract ID. The Y-Axis is the amount. Calculation Contract amount = gross amount on the contract x. Invoice amount = sum of invoice amount whose contract id = x. This metric adds both amounts. Business event This metric changes whenever a payment is made for a purchase order which is linked to a contract. Task To customize this metric, refer to: "Changing settings for Contract Spent" on page 62
Contract Utilization
This metric represents the total amount purchased by period, classified by contract as follows: Purchase order is linked to a contract. No contract is available for the item, supplier combination. Contract is available but not linked. This metric considers orders whose status is not equal to cancelled. Purchase contracts can be used as a basis for purchase orders. A purchase order can be linked to a purchase contract, if a contract exists for the particular supplier, item combination or can be unlinked. The X-Axis shows the period. The Y-Axis is the amount. Calculation Contract unlinked is the contract is available but not linked for a purchase order. Contract linked is the contract is linked for a purchase order. Contract unavailable is the contract is not available for a purchase order. Period is the period is calculated based on the purchase order date. Amount is the total purchase order amount for contract unlinked, contract linked, and contract unavailable.
Purchasing
Business event This metric changes whenever there is a purchase order entry. Task To customize this metric, refer to: "Changing settings for Contract Utilization" on page 63
Invoice Variances
This metric plots the invoice variances for a period on a column graph. The X-Axis is the time in months. The Y-Axis is the amount. Price variance of the invoice receipt value is the difference between the invoiced amount and the purchase order value. The difference is caused by a price variance, that is, the vendor charged you less (positive value) or more (negative value) for the material, as against the prices stipulated in the purchase order. Calculation Invoice amount = line extended amount. Receipt amount = invoiced quantity * line unit price. Variance amount = receipt amount - invoice amount. Business event This metric changes whenever there is a difference between the price of the purchase order and an invoice received. Task To customize this metric, refer to: "Changing settings for Invoice Variances" on page 63
Late Receipts
This metric plots the number of receipts received too late for a period of time, providing visibility to overall supplier delivery performance. The X-Axis shows the period. The Y-Axis is the number of late receipts. Calculation Too Late = sum of the receipts not reached on the expected time. Task To customize this metric, refer to: "Changing settings for Late Receipts" on page 64
Purchasing
Overdue Receipts
This metric plots the number of overdue receipts for a period of time if the open quantity is greater than zero. The X-Axis shows days. The Y-Axis is the number of overdue receipts. Calculation Number of overdue receipts = all the receipts with a planned receipt that has passed and are not yet received. Business event This metric changes whenever there is an overdue receipt. Task To customize this metric, refer to: "Changing settings for Overdue Receipts" on page 65
Purchasing
Processed Requisitions
This metric represents the requisitions converted or canceled for a period of time. The metric is plotted on a bar chart. This metric considers orders whose status is either converted or canceled. Requisition is a purchase requisition which includes the standard material and the non-standard material, cost, or service requirements. Purchase requisition information includes name, department, location, purchase office, and approver in the header section. The requisition line detail includes item, supplier, quantity, price, and amount. Purchase requisitions can be converted only into: Purchase orders Requests for quotation (RFQ) The procedure is designed for the non-purchasing user; someone who might not know the standard procedures in purchasing. For example, engineers can order material and/or services, but they do not need to understand the entire purchasing process. Before a purchase requisition can be converted to a purchase order or an RFQ, it must be approved by an approver. An approver is a valid employee or department authorized to approve requisitions. Purchase requisition statuses is a purchase requisition status that determines the actions you can perform during the purchase requisition procedure. A purchase requisition can have one of the following statuses: Created is when the requisition is entered and saved by the requester. Approved is when the requisition or requisition line is approved by the approver. An approved requisition can be resubmitted for further approval, or it can be converted. Modified is when after a requisition is rejected, it can be modified by changing the header or line information. The modified requisition can be resubmitted for approval. Canceled is when a requisition with the status created, modified, or rejected can be canceled by the requester. A canceled requisition cannot be changed.
Purchasing
Rejected is when the approver did not accept a submitted requisition. A purchase requisition can be rejected even when the status is submitted or approved. Converted is when the requisition is approved and a conversion type is linked to the requisition. During the conversion process, the status is assigned. From the summary report, you can find the processed requisitions with a status of converted and canceled. This report displays the number of requisitions that are converted and canceled. The X-Axis shows the periods. The Y-Axis is the number of converted and canceled requisitions. Calculation Converted requisitions are requisitions with a status set to converted. Canceled requisitions are requisitions with a status set to canceled. This metric adds both numbers. Business event This metric changes whenever requisitions are converted or canceled. Task To customize this metric, refer to: "Changing settings for Processed Requisitions" on page 67
Purchasing
Purchasing
Task To customize this metric, refer to: "Changing settings for Requisition Approval Time" on page 68
Purchasing
Business event This metric changes whenever a supplier invoice is entered or updated. Task To customize this metric, refer to: "Changing settings for Top Five Suppliers by Amount" on page 70
Reports
Compared Quotations Report
This report shows the request for quotations (RFQ) per item. The report is sorted by RFQ ID(document ID) and RFQ Line. Task To customize this report, refer to: "Changing settings for Compared Quotations Report" on page 70
Purchasing
Calculation If the current date is earlier than the effective date, the below formula is used to calculate time elapsed: Difference = (expected quantity - agreed quantity)/agreed quantity * 100. Otherwise, the purchase order is one. Progress = time elapsed * 100 percent. Expected quantity = ordered quantity/time elapsed. Business event This report changes whenever there is a purchase order entry. Task To customize this report, refer to: "Changing settings for Evaluate Purchase Contracts Report" on page 71
Purchasing
Tasks
Changing settings for Amount Purchased from Supplier
1. From the Home page, click the down arrow in the top right corner of the specified metric module. 2. Select Settings. 3. Specify the information as required: Module Name The module name for the metric defaults here.You can change this name to anything you like, and it becomes the title of the metric page. It is a good idea to keep the title short enough so that it easily fits in the title area of the page. This field is not case sensitive; the system displays the metric name in capital letters. Specify the accounting entity.
Accounting Entity
Purchasing
Supplier ID
Specify a date range or select a date range from the list of values. Between - Inclusive includes the dates you specify and all the dates in between. For example, if the date range you specify is 01/01/2008 to 01/31/2008, the system retrieves data for all dates between those two dates including those two dates. Specify the supplier.
Item ID Supplier ID
Accounting Entity
Purchasing
Specify a date range or select a date range from the list of values. Between - Inclusive includes the dates you specify and all the dates in between. For example, if the date range you specify is 01/01/2008 to 01/31/2008, the system retrieves data for all dates between those two dates including those two dates.
Purchasing
the title area of the page. This field is not case sensitive; the system displays the metric name in capital letters. Specify the accounting entity. Specify the buyer. Specify a date range or select a date range from the list of values. Between - Inclusive includes the dates you specify and all the dates in between. For example, if the date range you specify is 01/01/2008 to 01/31/2008, the system retrieves data for all dates between those two dates including those two dates. Specify the purchase location. Specify the supplier.
Supplier ID Warehouse ID
Purchasing
Supplier ID
Supplier ID
Purchasing
Purchasing
to 01/31/2008, the system retrieves data for all dates between those two dates including those two dates. Specify the purchase office. Specify the supplier. Specify the warehouse.
Purchase Location ID
Purchasing
Supplier ID
Specify the accounting entity. Specify the purchase location. Specify a date range or select a date range from the list of values. Between - Inclusive includes the dates you specify and all the dates in between. For example, if the date range you specify is 01/01/2008 to 01/31/2008, the system retrieves data for all dates between those two dates including those two dates. Specify the supplier.
Supplier ID Warehouse ID
Purchasing
Module Name
The module name for the metric defaults here.You can change this name to anything you like, and it becomes the title of the metric page. It is a good idea to keep the title short enough so that it easily fits in the title area of the page. This field is not case sensitive; the system displays the metric name in capital letters. Specify the accounting entity. Specify a date range or select a date range from the list of values. Between - Inclusive includes the dates you specify and all the dates in between. For example, if the date range you specify is 01/01/2008 to 01/31/2008, the system retrieves data for all dates between those two dates including those two dates.
Supplier ID
Purchasing
Module Name
The module name for the metric defaults here. You can change this name to anything you like, and it becomes the title of the metric page. It is a good idea to keep the title short enough so that it easily fits in the title area of the page. This field is not case sensitive; the system displays the metric name in capital letters. Specify the accounting entity. Specify the purchase location. Specify a date range or select a date range from the list of values. Between - Inclusive includes the dates you specify and all the dates in between. For example, if the date range you specify is 01/01/2008 to 01/31/2008, the system retrieves data for all dates between those two dates including those two dates.
Purchasing
Specify the supplier. Specify the item. Specify the creation date. Specify the buyer. Specify the accounting entity.
Purchasing
Accounting Entity
you specify is 01/01/2008 to 01/31/2008, the system retrieves data for all dates between those two dates including those two dates. Specify the accounting entity.
Accounting Entity
Purchasing
Purchasing
Sales
Metrics
Average Revenue by Sales Representative
This metric plots the average sales revenue by sales representative for a given period. It considers all invoices, except those with a status of pending. The X-Axis shows the sales representative. The Y-Axis is the amount. Calculation Average revenue = sum of extended amount base currency/number of orders per representative. Business event This metric changes whenever a sales invoice attains a status other than pending. Task To customize this metric, refer to: "Changing settings for Average Revenue by Sales Representative" on page 86
Sales
Lead Generation
This metric plots the number of leads generated and the respective status for a particular time period. The X-Axis shows the number of leads. The Y-Axis is all the statuses of the leads. There are six statuses that a sales lead can have. New is the starting stage of every sales lead. Working is the sales representative is working with a lead and no conclusion about the sale is reached. Qualified is a conclusion is made towards the success of the sales lead. Successful is the sales lead has turned into a paying customer. Dead is a sale could have been made, but the potential customer did not purchase the products or services. Opportunity created is the sales lead is converted to an opportunity. A lead can have only one status at a time. Business event This metric changes whenever an opportunity is created in the system. Task To customize this metric, refer to: "Changing settings for Lead Generation" on page 87
Lost Sales
This metric represents the sum of the sales orders amount, quotes amount, and opportunities amount lost in a particular period by a sales executive. The metric is plotted on a bar chart. The X-Axis shows the amount lost. The Y-Axis is the sales executive. Calculation Opportunity Lost Amount = total amount for opportunities with the status lost. Quote Lost Amount = Total Amount for Quotes with the status lost. Sales Order Lost Amount = total amount for sales orders with the status canceled. Business event This metric changes whenever an opportunity attains a status of lost or a sales quote attains a status of lost or when a sales order attains a status of canceled. Task To customize this metric, refer to: "Changing settings for Lost Sales" on page 87
Sales
Opportunity Forecast
This metric plots the summed amounts of opportunities, marked to be added to forecasts, by period. It considers only the opportunities that are active and with a status of the forecasted set to yes. The X-Axis shows the amount. The Y-Axis is the period. Opportunity forecasting eliminates time-consuming manual processes and ensures accuracy and consistency. Advanced forecasting allows sales organizations to monitor the business in real-time, meet sales goals, increase revenues, and decrease costs. From the opportunity forecast metric, sales teams can proactively address sales trends, shortfalls, and opportunities for increased revenues. Using predefined, configurable charts and reports, sales forecasting allows sales managers and teams to perform these tasks: Manage revenues by account, opportunity, product line, project, partner, division, organization, or employee. Conduct comprehensive matrix organization forecasting and sales team revenue allocation. Run real-time analyses of revenues, profit margins, and close dates, and perform real-time, dynamic forecasting and rollups. Manage recurring revenues in multiple currencies, with automatic currency conversion and localized units of measure. Calculation Amount = sum of total amount of the opportunities in base currency. Period = month and year of estimated close date of the opportunity. Business event This metric changes whenever an opportunity with a status of active and forecasted set to yes is created in the system. Task To customize this metric, refer to: "Changing settings for Opportunity Forecast" on page 88
Opportunity to Close
This metric represents the sum of active and won opportunities amounts based on the estimated close date. The graph is plotted on a bar graph. The X-Axis shows the opportunity status. The Y-Axis is the opportunity amount. Calculation Won = total amount for opportunities with the status won. Active = total amount for opportunities with the status active.
Sales
Business event This metric changes whenever an opportunity attains the status of won or active. Task To customize this metric, refer to: "Changing settings for Opportunity to Close" on page 88
Pipeline by Stage
This metric represents the total amount of all the opportunities in the pipeline, grouped by stage. It is plotted on a column graph. This metric considers all opportunities with a status of active. The X-Axis shows the stage. The Y-Axis is the amount. Calculation Amount = sum of the total amount of all opportunities in a particular stage. Stage = current stage of the opportunity. Business event This metric changes whenever an opportunity is created in the system. Task To customize this metric, refer to: "Changing settings for Pipeline by Stage" on page 89
Sales
When a proposed offer is accepted by the buyer, the proposed offer creates a legally binding document for the buyer and the seller. 4. Negotiation - Negotiation is the trading of concessions including price reductions between supplier and customer, for a supply contract (sale) so that it is acceptable to both supplier and customer. 5. Closing - Closing is the process of concluding a sale. Closing is the final step of a transaction. The term is used to describe the achievement of the desired outcome, which might be an exchange of money or acquiring consent. Calculation Amount = total amount of the opportunity. Business event This metric changes whenever an opportunity is created in the system. Task To customize this metric, refer to: "Changing settings for Pipeline Probability by Stage" on page 89
Sales
Sales
Business event This metric changes whenever a sales invoice is created in the system. Task To customize this metric, refer to: "Changing settings for Top Grossing Products" on page 92
Sales
Reports
Invoiced by Salesperson Report
This report shows invoices sent out by salespeople. It is sorted by salesperson name. Task To customize this report, refer to: "Changing settings for Invoiced by Salesperson Report" on page 93
Sales
Calculation If the sales order line status is not canceled, all the sales order information is displayed. Task To customize this report, refer to: "Changing settings for Monthly Sales Details Report" on page 94
Sales
Sales
Task To customize this report, refer to: "Changing settings for Pipeline by Product Group Report" on page 96
Sales
Calculation If the shipped quantity for a sales order line is less than the ordered quantity, that sales order line is short shipped. Business Event This report changes whenever the status of a sales order line changes to shipped or invoiced. Task To customize this report, refer to: "Short Shipments Percentage Report" on page 85
Tasks
Changing settings for Average Revenue by Sales Representative
1. From the Home page, click the down arrow in the top right corner of the specified metric module. 2. Select Settings. 3. Specify the information as required: Module Name The module name for the metric defaults here. You can change this name to anything you like, and it becomes the title of the metric page. It is a good idea to keep the title short enough so that it easily fits in the title area of the page. This field is not case sensitive; the system displays the metric name in capital letters. Accounting Entity Specify the accounting entity. Invoice Date (Between - Specify a date range or select a date range from the list of values. Inclusive) Between - Inclusive includes the dates you specify and all the dates in between. For example, if the date range you specify is 01/01/2008 to 01/31/2008, the system retrieves data for all dates between those two dates including those two dates. Sales Representative ID Specify the sales representative. 4. Click Save to save your changes and return to the metric.
Sales
Module Name
The module name for the metric defaults here. You can change this name to anything you like, and it becomes the title of the metric page. It is a good idea to keep the title short enough so that it easily fits in the title area of the page. This field is not case sensitive; the system displays the metric name in capital letters. Specify the accounting entity. Specify the customer. Specify a date range or select a date range from the list of values. Between - Inclusive includes the dates you specify and all the dates in between. For example, if the date range you specify is 01/01/2008 to 01/31/2008, the system retrieves data for all dates between those two dates including those two dates. Specify the item. Specify the sales executive.
Accounting Entity
Sales
Specify the accounting entity. Specify the customer. Specify a date range or select a date range from the list of values. Between - Inclusive includes the dates you specify and all the dates in between. For example, if the date range you specify is 01/01/2008 to 01/31/2008, the system retrieves data for all dates between those two dates including those two dates. Specify the status reason code.
Accounting Entity
Sales
Sales Executive ID
Specify the customer. Specify a date range or select a date range from the list of values. Between - Inclusive includes the dates you specify and all the dates in between. For example, if the date range you specify is 01/01/2008 to 01/31/2008, the system retrieves data for all dates between those two dates including those two dates. Specify the sales executive.
Sales
Stage
Specify the accounting entity. Specify a date range or select a date range from the list of values. Between - Inclusive includes the dates you specify and all the dates in between. For example, if the date range you specify is 01/01/2008 to 01/31/2008, the system retrieves data for all dates between those two dates including those two dates. Specify the stage.
Sales
the title area of the page. This field is not case sensitive; the system displays the metric name in capital letters. Accounting Entity Specify the accounting entity. Customer ID Specify the customer. Item ID Specify the item. Sales Executive ID Specify the sales executive. Sales Order Date (Between Specify a date range or select a date range from the list of values. - Inclusive) Between - Inclusive includes the dates you specify and all the dates in between. For example, if the date range you specify is 01/01/2008 to 01/31/2008, the system retrieves data for all dates between those two dates including those two dates. 4. Click Save to save your changes and return to the metric.
Sales
Module Name
The module name for the metric defaults here. You can change this name to anything you like, and it becomes the title of the metric page. It is a good idea to keep the title short enough so that it easily fits in the title area of the page. This field is not case sensitive; the system displays the metric name in capital letters. Accounting Entity Specify the accounting entity. Invoice Date (Between - Specify a date range or select a date range from the list of values. Inclusive) Between - Inclusive includes the dates you specify and all the dates in between. For example, if the date range you specify is 01/01/2008 to 01/31/2008, the system retrieves data for all dates between those two dates including those two dates. Item ID Specify the item. Sales Executive ID Specify the sales executive. 4. Click Save to save your changes and return to the metric.
Sales Executive ID
Sales
3. Specify the information as required: Module Name The module name for the metric defaults here. You can change this name to anything you like, and it becomes the title of the metric page. It is a good idea to keep the title short enough so that it easily fits in the title area of the page. This field is not case sensitive; the system displays the metric name in capital letters. Specify the accounting entity. Specify the customer. Specify a date range or select a date range from the list of values. Between - Inclusive includes the dates you specify and all the dates in between. For example, if the date range you specify is 01/01/2008 to 01/31/2008, the system retrieves data for all dates between those two dates including those two dates. Specify the sales executive.
Sales Executive ID
Sales
3. Specify the information as required: Invoice Date Sales Executive ID Customer ID Accounting Entity Specify the invoice date. Specify the sales executive. Specify the customer ID. Specify the accounting entity.
Accounting Entity
Sales
Specify the item. Specify the customer. Specify the accounting entity.
Sales
Sales
2. When the report opens, select Edit Parameters. 3. Specify the information as required: Status Estimated Close Date Customer ID Stage Accounting Entity Specify the status. Specify the estimated close date. Specify the customer. Specify the stage. Specify the accounting entity.
Accounting Entity
Sales
Reference
Date Shortcuts
These are the defintions for date shortcuts when used with the default Between -Inclusive operator: Today selects all records with the current date. Yesterday selects all records for the prior day. Tomorrow selects all records for the next day. Last x Days selects records with the current day plus a prior number of days specified by x. Next x Days selects records with the current day plus the next number of days specified by x. Week selects records with the current week; on 6/17/08 this would display records from 6/15/08 to 6/21/08. Week-to-date selects records for the current week up to the current day. Last x Weeks selects records with the current week plus a prior number of weeks specified by x. Next x Weeks selects records with the current week plus the next number of weeks specified by x. Month - selects records for the current month as defined in the financial calendar. Month-to-date selects records for the current month up to the current day. Last x Months selects records with the current month plus a prior number of months specified by x. Next x Months selects records with the current month plus the next number of months specified by x. Quarter selects records for the current quarter as defined in the financial calendar. Quarter-to-date selects records for the current quarter up to the current day. Last x Quarter selects records with the current quarter plus a prior number of quarters specified by x. Next x Quarter selects records with the current quarter plus the next number of quarters specified by x. Year - will select records for the current year as defined in the financial calendar. Last x Year selects records with the current year plus a prior number of quarters specified by x. Next x Year selects records with the current year plus the next number of years specified by x. Year-to-date selects records for the current year up to the current day.
Reference