EMPLOYEE SATISFACTION SURVEY

Dear all employees,

We are conducting an employee satisfaction survey to measure you satisfaction level at

our company.

This survey is aimed at providing us an opportunity to communicate your opinions about

our company and job. We assure you that your responses will be held in confidence.

1. Instruction for employee satisfaction survey:

• Kindly rate your satisfaction level on the questions given below.

• Kindly add your comments with the questions, if any.
• Writing your name at the end of the form.
• Send this form to HR department before…… HR department is responsible to collect
all these employee satisfaction survey forms.

2. Rating scale of employee satisfaction survey:

Kindly follow the following categories:

• Strongly agree : 5
• Agree : 4
• Neutral : 3
• Disagree : 2
• Strongly disagree : 1

3. Content of employee satisfaction survey:

a. About Company

• The top management communicates about changes or decisions that affect employees.
• Company is an aggressive competitor in the marketplace.
• Our company is a good company to work for.

b. Work itself

• Do employees perceive that their work is meaningful?

• Do you communicate to individuals that their work is important?
• Do you look for ways to streamline processes and make them more efficient?

c. Relationship with managers / supervisors

• Do the practice’s supervisors possess leadership skills?
• Do they treat individuals fairly?
• Does the practice have a consistent, timely and fair method for evaluating individual
performance?
• My Manager delegates work effectively.
• My manager is an effective leader (i.e. shows behavior that is consistent, positive &
motivating)

d. Compensations and benefits

• Do your employees perceive that they are being paid fairly?

• Do your employees perceive that their benefits are sufficient?
• Does the practice have clear policies related to salaries, raises and bonuses?

e. Rewards/ Recognition:

• If I do good work I can count on making more money

• Company gives enough recognition for work that’s well done
• My salary is fair for my responsibilities

f. Teamwork

• There is a spirit of teamwork at DELL.

• My group works well together to accomplish our organization’s goals.

Career development

• I am growing as a professional in this company.

• My work at company is making me develop my skills & knowledge.
• I have a clearly established career path with company
• I have opportunities to learn and grow

g. Performance management

• My last performance appraisal accurately reflected my performance

• The performance appraisal system is fair

h. Corporate culture

• Different departments cooperate with each other

• I feel free to offer comments and suggestions
• Politics is kept to a minimum
• Our company is a fun place to work

i. Working conditions
• Are office conditions comfortable?
• Do individuals have adequate personal space?
• My physical working conditions are good
• My workload is reasonable
• I can keep a reasonable balance between work and personal life

j. Conclusion:

• What is it that you are not comfortable in your job right now?

• What do you need to improve your performance and productivity?

• Give us at least three suggestions to improve the work environment in this company?

You name: You job code: Department:

Signature:

4. Contents of employee satisfaction

• What is employee satisfaction?

• What is employee satisfaction index (ESI)?
• Importance of employee satisfaction
• Factors influences to employee satisfaction
• Procedure of employee satisfaction
• How to maintain employee satisfaction?
• How to improve employee satisfaction?
• 5 methods of employee satisfaction

Source: http://employeesatisfaction.wordpress.com/