BIRLA INSTITUTE OF TECHNOLOGY AND SCIENCE, PILANI INSTRUCTION DIVISION Second Semester 2010-2011 Course Handout (Part II)

Date: 03/08/2012 In addition to Part I (General Handout for all courses appended to the Time Table), this portion gives further specific details regarding the course. Course No. Course Title Instructor-in-Charge : BITS C437 : Technical Communication : ARUNA BOMMAREDDI

1. Scope and Objective: Specifically designed for the students of Higher Degree, this course aims at preparing them for the communicative challenges of both the types: Oral as well as written which they may face in their professional world. It provides them adequate practice so as to increase their confidence and effectiveness when presenting their technical ideas in interpersonal and Group Communication situations. 2. Text Books: Raman Meenakshi and Sangeeta Sharma. 2011. Technical Communication: Principles and Practice. 2nd Edition. New Delhi:OUP. 3. Reference Books: (i) (ii) (iii) Krishna Mohan and Meenakshi Raman. 2010. Advanced Communicative English. New Delhi : Tata McGraw Hill Raman, Meenakshi and Prakash Singh.2006 Business Communication. New Delhi: Oxford University Press. Guffey, Mary Ellen. 2004. Essentials of Business Communication. 6th Edition. USA: Thomson (South-Western).

Course Plan:
Lecture No. Learning Objective Topics to be covered Reference Chap/Sec.

1&2 3&4 5&6 7-8 9-10 11-13 14-15

Process, Characteristics, Types Levels, Flow, Networks and Importance Interpersonal, Intrapersonal, and Organizational Traits of an effective speaker and active listener Words and Phrases, Sentences and Paragraphs, Art of Condensation, Reading Comprehension Practice

Basics of Technical Communication Barriers to Communication Listening and Speaking Fundamentals of Effective Writing Fundamentals of Effective Writing Fundamentals of Effective Writing Effective Presentation Strategies

Chap. 1&3 Chap.2 Ch.4-6 Chap.14-15 Chap. 11,12,16 -Chap.8

16-17 18-19 20-21 21-22 23-24 25 26-27 28 - 29 30-31 32-33 34-35 36-38 39-40

Analysing Audience, Organising Contents, Preparing an outline, Visual aids, Types of Delivery, Kinesics, Proxemics, Paralinguistics, Chronemics Mock Presentation followed by Effective Presentation Discussion Strategies Presentation for Evaluation Effective Presentation Strategies Definition, Types, Structure Technical Proposals and Style Writing practice Technical Proposals Group Discussions, Meetings Group Communication and Conferences Mock GD followed by Group Communication comments GD for Evaluation Group Communication Importance, Preparatory Steps Technical Reports and Structure Written Practice Technical Reports Structure, Principles, Types Letters, Memos and E-mails Types, Preparation, Success Interviews and Failure Factors Practice for Interview Interviews Definition, Characteristics Research Paper, Dissertation Style and Presentation and Thesis

Chap. 19 Chap. 10 Chap. 18 Chap. 17 Chap. 9 Chap. 20

Self-learning chapters: 4, 5, 6, 11, 12, 21, 22, 23

5. Evaluation Scheme: EC.NO. 1 2 3 4 6. Evaluation Component Test 1 Test 2 Class Assignments* Comp Exam Weightage 12 12 36 40 Duration 4:00-5:00pm 4:00-5:00pm -9 12noon Date &Day 17-09-2012 (Monday) 30.10.2012 (Tuesday) -14.12.2012 FN Remarks CB OB -CB

*Class Assignments: Effective writing (2 assn.) 10 Speaking ( Introducing self) 4 ProfessionalPresentation: 10 (9+1) 9=performance; 1=attendance; Group Discussion : 6 Interview 6 7. Chamber Consultation Hour: W9 8. Notices: The notices concerning the course will be displayed on course ftp. 9. Make-up Policy: The make-up for an evaluation component will be given only in genuine cases. However, the student has to contact the instructor for her approval. In these matters her decision shall be final. Instructor-in-charge BITS C437