Curriculum Vitae Sally Ann Harrop 121 Greatwood Avenue Skipton North Yorkshire BD23 2SQ 07864 672805

sally.harrop@live.co.uk Personal Profile I am a committed and self-motivated individual who is thorough in all aspects of work, with great attention to detail. I have strong communication skills which I am confident using with people of all ages and backgrounds. I have also developed excellent IT skills and am familiar with Microsoft Office applications. One of my main strengths is building and maintaining customer relationships, and I am very comfortable working well as part of a team and also on my own initiative. I have excellent organisational and written skills, including spelling, punctuation and grammar. Qualifications & Education Craven College, Skipton, September 2010 - June 2012 A2 Level in: Business Media Sociology AS Level in: Government & Politics Aireville School, Skipton, September 2005 - June 2010 GCSEs English Language English Literature Mathematics Additional Science Science Sport BTEC Religious Studies History Business BTEC ICT Adult Literacy and Numeracy Functional Skills Mathematics & English B A B C B Merit B C Distinction x 2 B Pass Pass C C C E

While I was at Aireville, I was a Prefect and I was also the Finance Manager for a business start-up in school called Young Enterprise.

Employment History The Craven Hotel, Skipton, December 2012 - present I am currently working at The Craven Hotel. My duties include all aspects of bar work such as: Serving customers and making them feel welcome Cash handling and operating the till Cleaning the pub and also any glasses. Stock control, stock rotation and display Cellar work

High Laithe Catering, Skipton, April 2012 - September 2012 I was part of the catering team during the summer months of 2012. In my time here my duties included: Food preparation for the days jobs at hand Cleaning all the equipment Awareness of Food Hygiene and Health and Safety requirements Stock control, stock rotation and display Customer service Roberts Rug Stall, Skipton Market, October 2010 - January 2012 I worked on the stall for over a year and my duties included: Setting out the stall for our working day Stock control, display and merchandising Handling sales Interacting with customers Being friendly and helpful through any situation

Skipton Building Society, September 2009 I was here whilst on my work experience from school. During my time here I was assigned to the HR department and my duties included: Organising files for customers Using the filing system

Hobbies I have a keen interest in football, I am a Bradford City season ticket holder. I also enjoy socialising with friends and meeting new people. I also enjoy listening to music, going to concerts and festivals. In my spare time I enjoy baking and cooking for my family and friends. References Available on request