Avinash Singamaneni savinash23@gmail.

com 91 - 9866701678 Objective Aspiring for a profession that would situate me in an demanding point hold with an environment that specifies the need for the input of sensuous understanding of a given crisis, a highly technical investment of logic and a fast-paced beginning of the accurate solution and an environment that has the span for constant learning and updating of the intellectual apparatus, for mounting my technical and inter-personal dexterity tall. Professional Experience: Four years of experience as System Admin. Skill Summary: Windows XP / 7 / 2003 Server administration Installing, and configuring the Operating System. Administering and monitoring the Windows Server 2003 network. Planning, implementing and maintaining the Windows Network Infrastructure, IIS Network Administration Good understanding of IP addressing, sub nettings, VPN, VLAN, DHCP, DNS, network routing, switching Windows SQL Server 2000, 2005 server Installation, browsing through tables, running simple queries

Certification: Projects: Company :Crystals Software Role :System Administrator Period :July 2010 to till date Roles & Responsibilities: Installation, configuration of Windows 2000 & Windows 2003 Servers. Installing and configuring Win 2K, MS office, mailing software and other application software used in clients end. Software Installation using Remote Installation Services. Troubleshooting network related problems & hardware related problems. Certified MCP (Microsoft Certified Professional) Based on Microsoft Windows XP & 2003 Server operating system

Installing MacAfee Antivirus Enterprise Server from Network Associate Antivirus. Communicating with vendors for procuring, upgrades, CSMC & AMC of systems and network printers. Configuring E-mail clients such as Outlook and Outlook express . Creating an e-mail account for users. Responsible for Helpdesk duties and Tickets Handling. Anti Virus DAT File Update and Reporting. Configuration and maintenance of network printers. Interacting with end user calls users

,mails and Providing on Desk Support for end

Resolving Complaint, Request, Change, Problem Tickets bound to ITIL Process

Previous Company : Satam BPO Limited Outsourced to Microland Banglore. Role :Desktop Engineer Period : Aug 2007 to June 2009. Microland is Indias leading pure play IT infrastructure management and technical support services outsourcing company. Microlands IT Infrastructure Management Services are based on ITIL standards and consist of monitoring services, Help Desk services, server management, data centre management, storage management, email management, network management, asset management, desk-side support, IT security services, vendor management and application management. Roles & Responsibilities: Installation, Configuration troubleshooting of Windows XP professional. Trouble shooting the all hardware related issue. Creating, Reset User password and Deleting Users Account in Active Directory Configuring RPC over HTTPS for Laptop users Installing and configuring Trend micro antivirus in roaming mode for Laptop users Assigning NTFS permissions to files and folders Configuring Microsoft Outlook for the users and configuring additional mailbox to users. Installing SMS client in all the workstations Trouble Shooting Network issues like ping & tracer report & check the cable connectivity.

Configuring Network Printers like HP LaserJet 4200, Kyocera and HP Color Laser Jet Printer Monthly & weekly all system audit report. Installing OS Patches, and Process required Applications Preparing Daily Shift Update Updating and Closing the Tickets in HP Open View for any Incident, RRF and RFC Auditing Software and Hardware in all the Production Machines. Preparing the troubleshoot documents for process application. Preparing Asset Management report.

Education Bachelor of Technology (B.Tech) in Electronics and Communication from Quba college of Engineering, JNTU University, Hyderabad, India. Intermediate from Narayana Junior College, Nellore. Secondary School Certificate from Minerva E.M School.