Exchange Rate Prediction and Management Questionnaire for Safari Forex Staff

Dear Respondent,
I am a Postgraduate student pursuing a Master of Philosophy in Information Technology at the School
of Information Sciences, Moi University. I am conducting a research study on - Exchange Rate
Prediction and Management Practices at Safari Forex Bureau Limited. Exchange Rate Prediction and
Management is the set of processes and technologies that support the generation, dissemination and use
of exchange rate information in digital form and may comprise numbers, graphical display of the
numbers, websites and online databases. Exchange Rate Prediction and Management systems
(ERPMS) are computer software that assist users in managing exchange rate information by facilitating
organization, control and publication of the exchange rate content.
The purpose of this study is to review the existing Exchange Rate Prediction techniques and strategies
used in Safari Forex Bureau limited, establish their strengths and weaknesses to pave way for
developing a Framework to facilitate management and prediction of exchange rate in Safari Forex
Bureau Limited.
You are kindly requested to provide information that will address the issues outlined below. Please be
assured that your responses and the information you provide will be kept confidential and will be used
for research purposes only. The following instructions will guide you as you provide the required
responses:
Give your opinion based on a 5 point scale where 1(one) means you strongly disagree and
5(five) means you strongly agree.
For questions with no numbers to be circled, please provide the answer in your own words.
There is no right or wrong answer. Feel free to express your opinion as closely to your
experience as possible.
Do not write your name anywhere on the questionnaire.
Kindly attempt to answer all questions.
Your kind assistance in providing information to assist me in the research will be highly appreciated.
For any queries/clarifications, do not hesitate to contact me on 0774 245 711 or email:
borekirpaul@gmail.com
Yours Sincerely,
Paul B. K. Kirui
M. Phil (IT) Student
School of Information Sciences, Moi University

Please tick () or check (x) where applicable

A: GENERAL INFORMATION
1. Gender

Male

Female

2. Category

Client

Bureau Staff

3. Designation...
4.

Department..

5. What are your main tasks at your workplace? (Tick all that apply)
Administrative

Trading

Research

Others

B: EXCHANGE RATE MANAGEMENT AND PREDICTION

1. Which of the following facilities are available to facilitate your work and help you achieve your
objectives? (tick all that apply)
Computers and associated tools e.g. printers
Computer Networks
Communication facilities e.g. Telephones, email,
Well defined work processes and procedures
2. Are you aware of exchange rate prediction and management?
Yes
3.

No

Which of the following exchange rate information do you directly create or use? (Tick all that
apply)
Exchange rate Graphs

Mean value of exchange rate value

Minute changes of exchange rate values

4. From what you have chosen above, what could be the cause of the change in the value of
exchange rate?

....
5. Who are the users of the exchange rate information you generate?
Staff

Clients

Other(s)

.
.
6. What methods do you used in coming up with exchange rates values that you present to
clients/customers/ investors (Explain briefly)

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..
..
..

..
7. What strategies do you use to ensure that the exchange rate values you create are accessible to
your users in the intended format? E.g. to equip users with ICT skills, web searching skills

..
..
..
..
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8. What trading strategies have you made available for use by the investors during trading?

..
..
..
..
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9. Do you have a formal system or strategy to facilitate your efforts at managing the exchange
rate values you create and/or use? i.e. to keep it valid, accurate, current and complete. e.g.
databases, Chisimba.
Yes

No

If the answer is Yes, provide its name and how it works briefly

..

10. To what extent do you agree with the following statements? (Please circle one only.)
1 = Strongly Disagree; 2 = Disagree; 3 = Undecided; 4 =Agree; 5 = Strongly Agree
a) Considering the ICT infrastructure available in my department, the facilities adequately support me
in the generation of exchange rate values, dissemination, storage and prediction of exchange rate
information.
1
2
3
4
5
b) The Internet connectivity enables me to easily access exchange rate values on the Web as it changes
1
2
3
4
5
c) The Bureau website enables me to access Bureau information in a satisfactory manner
1
2
3
4
5
d) To what extent are investors/clients/customers satisfied with the existing methods of exchange rate
management
1
2
3
4
5
11. In your own opinion, how can exchange rate management be improved at the firm. Explain
your answer

C: THE WEBSITE
1. Comment on the xe.com website in terms of:
1. Attractiveness...
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.
2. Appropriate design
....
....
....

3. Stability
....
....
....

4. Reliability..........................................................................................................................................
...
..
.