Company Profile

ABOUT Q-SOLUTION Q-SOLUTIONs competitive edge lies in its ability to provide a onestop solution service provider to its clients. With its core capability, QSOLUTION is also well placed with a comprehensive range of solutions that include the Queue Management Solutions, Security System, Electronic Display Panel System, Aviation System and the Traffic Management Solutions and Software Development. What's more, we stand by you with a 24/7/365 customer care services and technical support that our clients themselves rate as truly outstanding A clear perception of the growing requirement of the corporate world in the area of IT & Support Services has enabled Q-SOLUTION to develop programs of specific relevance for the present and the future. CORPORATE HISTORY Our company has a long, robust history, which began in the end of 2005 when Warid Telecom is going to start operation in BD. Since then, our company's name has changed more than once, but we've always retained our founders' spirit, grit, innovation and perseverance. Over the years, we joined with other companies, each with their own history, strengths and character. Q-Matic Technologies Asia Co. Ltd., RiNTEL, Unicorn Software Solution, Block B Solution and Webart BD is our partner company for the effective customer services in this arena. OUR MISSION At Q-SOLUTION with Technical proficiency and expertise, we cohesively integrate Network design and deployment with world class high end network devices ensuring seamless connectivity, Dynamic web design, with interactive programming, with database driven content, to plan, build and deploy e- business and to emerge as one of the top IT service provider. Our Contact Centre Solution enjoys a large number of high profile corporate companies as our client including Warid telecom.

OUR PHILOSOPHY The business philosophy of the company is to lay emphasis on Human Values and Personal Relations. 'At Q-SOLUTION - Technology meets emotions and limits are higher than the sky.' Great stress is laid on proper communication, transparency and human relations, which forms an integral part of the corporate culture. At Q-Solution, we not only provide solutions or develop products but we develop relationships. We Innovate, Design & Integrate... We Dare to Make the Difference for our valued clients.....providing innovative designs, excellent quality and customer satisfaction. Our professional team of people are 100% committed to provide a total integrated system to meet the needs of our clients who are seeking for a comprehensive, customized and yet cost-effective solution. This is ATTs supremacy.

Best Practice
THE FIRST STEP As a newly formed team of creative professionals, Waveroamer had the fortune of nourishing innovative ideas like implementation of system engineering in every new born idea. Subsystem design of the operational structure and working as a team mentality in every expert involved gave birth to new sections based on work specifications. Waveroamer came out with the idea of work force based subsystems at the very dawn of establishment. Now it enjoys the success of five distinct organisations inside an umbrella organisation sharing the same vision with individual group of expertise dedicated to their respective goals. Our individual segments are: Q - Management System Q - Signage System Q Security System Q Software Q - Web Q Net

Q-Management System
PARTNER : Q-Matic Technologies Asia Co. Ltd. Our vision and values Valuing Time is at the heart of everything we do. We create remarkable customer experiences wherever we operate. Our goal is to give time back to those that use our solutions. Commitment. We are passionate about our work and committed to excellence in everything we do. We go the extra mile. Expertise. We demonstrate our experience through the questions we ask. We use this knowledge to drive continuous improvement in our work. Teamwork. People are central to everything we do. We value teamwork, and build long term relationships based on trust. Ownership. We are dedicated to delivering measureable results. We take responsibility for our performance and the outcomes

Go with the flow Customer Flow Management is about managing the flow of your customers and their experiences. About CFM At face value CFM, as in Customer Flow Management, may sound just like any other three letter acronym, but it is a methodology that makes great business sense. CFM is all about managing the flow of your customers and their experiences from their initial contact with your company, through to service delivery. It also includes capturing their opinion after they have received the service.

How does it work? First you need to understand your customer flow and how it affects understanding into real business value. The improvement in customer flow often needs assistance from a CFM system, implemented to meet improvement targets and Key Performance Indicators (KPIs). We know that a system implemented without CFM knowledge is often worse than no system at all. Moreover, the six step CFM methodology helps us understand your challenges and the possibilities of your service operations. And it works The benefits of CFM are significant. In the short term sales and productivity can increase up to 30% and costs decrease up to 30%. CFM also increases customer and staff satisfaction. It creates a relaxed atmosphere with a controlled and fair waiting process. Furthermore, it generates data and insights to drive ongoing business The most overwhelming proof of concept for CFM is the empirical evidence from the retailers, banks, hospitals and public service centers that have already applied CFM with successful result. Over time the approach has proven itself in a number of ways: It is substantiated: it has existed and been developed for more than 29 years It is market independent: it has been successfully applied in more than 122 countries It is industry independent: it has been applied in numerous industry sectors all over the world It is thoroughly tested: there are a minimum of 51,800 solutions implemented worldwide It is well accepted by users: it is estimated that 1.8 billion users, a quarter of the world's population, pass through the systems every year.

Our Customer We have a running AMC, tri party agreement with Airtel BD Limited, IBM Bangladesh ltd. and Q-SOLUTION.

Q- Signage/Electronic Panel System

PARTNER : Upcoming..

Q- Security System
PARTNER : Block B Solution Q-Security Management provides integrated and customized solutions that cater to the security needs of our diverse group of clients. Using the latest state-of-the-art technology, Q-Security provides innovative and cost-effective security management solutions to meet our clients specific requirements and budget. As a full service provider, Q-Security Security management offers turn-key solutions that include access control, network security, detection systems, surveillance security, etc. our solutions are modular and can be deployed individually or integrated with 3rd party systems, to meet the various requirements of our clients.

IP CCTV System Security Systems Co. offers complete range of CCTV solutions using high-quality network cameras and recording solutions. Whether you are looking for a video surveillance solution to secure the safety of people and places, or to remotely monitor properties and facilities, we can meet your needs.

ACCESS CONTROL SYSTEM

Security Systems Co. designs and installs IP based Access Control Systems that integrate with other building systems such as CCTV and Building Automation Systems. Systems may include one door up to hundreds of doors across multiple sites with multiple verification options. Time and Attendance hardware and software is designed for the effective control and monitoring of staff attendance
OUR CUSTOMER Video Surveillance System Agrani Bank (Mohakhali Branch), South East Bank (Elephant road Branch) Dhaka Bank (Foreign Exchange Branch), PERSONA (Dhanmondi-27, Dhaka), Nexus Group (Vogra, Gazipur), Zaman group, Rafid foods (Chuadanga) CC Tv system & wi-fi Networking Cassiopea Fashion, Hotapara Rajendropr IP Based Video Surveillance System, IP PABX, Accounts Sytem Jennys Shoes, Gulshan & Shyampur Dhaka, Konabari Gazipur, Beauty Masala Products (Tiger Brand), Shiromoni Khulna & Chawkbazar, Dhaka. ETC..

Q- Software
PARTNER: Unicorn Software Solution ENTERPRISE SOLUTIONS LOGIMATE SUPPLY CHAIN MANAGER: Due to the complex nature of freight forwarding business, its essential for such companies to have good supply chain management software for achieving success. Considerable amount of data has to be transferred between different parties for fast efficient operation. Logimate Supply Chain Manager helps the companies in automating and speeding up their entire business process and reduces costs to some great extent. It will help to Simplifying operational works which includes job PO management, cargo receiving and consolidation management, container and warehousing management track and trace, agent, shipper, consignee and local buyer management etc. Import operations management for both ocean and air services. Accounting features with different kinds of invoicing options. Generate various reports including customized reports. Web Portal for customers and administration. Provide notifications and alerts via email and other methods. Reduce turn around time. Automation of data collection and processing. Ensure business integrity by imposing access control levels. LOGIMATE LOGISTICS MANAGER: Due to the complex nature of the business, maintaining a logistics business is never easy. Good logistics management software comes handy in this purpose. It will help to Maintain daily operations Vehicle management Vehicle tracking Order management Manage accounting for the business FINAMATE: FINAMATE is a web absed 3 tier accounting solution. Different business follows different ways for account ing. Its never easy to 7

maintain the perfect accounting solution required for your company. Flexible and robust features in FINAMATE made it easy to implement in almost every business. It will help to Simplifying complex accounting operations of a company by having different modules for accounts receiveable, accounts payable, inventory, manufacturing, bank transactions, general ledger etc. Reduce turn around time. Generate various reports including customized reports. Ensure business integrity by imposing access control levels. Manage different kinds of business with great customization features. E-Learning Suite: training systems. It has developed a complete and robust ELearning Suite is a secured web based complete training and learning system with flexible and user-friendly interface. It is designed to fit any size educational institute. It will help to Manage the entire distant learning process with ease. Suitable for 100% online classes as well as supplementing faceto-face Course management including completelecture management, content management (Text, Audio, Video, Slides etc.) workshop management. Online query and counseling management including chat management. Virtual library management. Easy to install on almost any platform that supports PHP.

OUR CUSTOMER Wings Bangladesh Ltd., Swift Logistics Services Limited, Farahtech LLC-USA, CIDA, D-Net, Chetts Property Services, Bangabandhu Medical College, Zakir & Co., ETC..

Q- Web
PARTNER: Web Art BD EXPERTISE BASED APPROACH Our web developers are equipped with their expertise and are diverse enough to provide web site development in accordance with customer need and specifications. Each of our web designer and developer is committed to deliver professional web development and web based solution to the highest level of client satisfaction. We always met our commitment to carry out easy, fast and high quality web sites; custom designed and developed solutions along with excellent service. Usage of open source PHP, MySql for any application made our legal obligation satisfactory to the clients. Besides, for interactivity we also use advanced technology like AJAX where appropriate. We follow its structure, placement except bidding issues. But in future we have a plan to offer Prepaid Card transactions, online payment and other service oriented products. We are committed use SSL (Secured Socket Layer) certificate for our security. DYNAMIC WEBSITES CONTENT MANAGEMENT WEBSITES ECOMMERCE WEBSITES OUR SERVICES: OUR DEVELOPMENT FEATURES 15-20 Page Custom built Web Site Custom Database Solution Secured Product / Order Management Real time info & Product Updates Web Based ADMIN Panel for Account Management Attractive Graphic Design Search Engine Friendly Web Development Custom Online Quarry / Feedback Form Web Site Stats and visitor tracking FREE Search engine submission Easily Upgradeable

Our Customer:
www.asthainterior.com, www.alaskabalustrading.com.au, www.taseenplasticbd.com, www.chowdhuryandullah.com, www.chowdhuryandullah.com, http://www.baptex.com

Etc

Q- Net
OUR SERVICES INCLUDED BUT NOT LIMITED TO Local LAN/WAN design, installation, maintenance & configuration. Structured Cabling in Data Center. Patch Panel Installation & Dressing. Raised Floor Installation for the Data Center. Networking Product Supply. Female/Male cat6 Moduler, Cat6 Cable, STP & UTP cable, connector, Connecting equipments.

OUR CUSTOMER Former Warid Telecom BD Ltd. Installed more than 1200 Nodes over the country. Reliance Insurance Limited. Installed 280 Nodes @ Gulshan-Tejgaon link Road Chung Hua @ Uttara. Installed 170 Nodes. Civil Aviation Authority Bangladesh (Joint Project with MOBIWATCH closed circuit cameras GATEWAY & NMS Server) ETC

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PRICING: Our pricing is at least 5 to 10 times better than our competitors. Some companies might offer you a cheaper package. But please check out how many man hours they spend on your project.

EXPERIENCE: We have over 6 years of experience in Queue Management, Security System, Software Development, Web Designing and Network solution.

ACCURACY: We always try and provide accurate information to our clients or potential clients. We do not engage in any sales pitch or marketing gimmicks.

KNOWLEDGE & EXECUTION: We have successfully executed more than 100 web development and search engine optimization Projects.

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Contact US
We are just a click or a phone call away.

Registered Office 1/10, Dhaka Housing, Adabar, Shamoly, Dhaka-1207 Bangladesh Correspondence Office 23/3 Khilji Road, ASA Tower (10th Floor), Shamoly, Dhaka-1207 Bangladesh Contact no: +88-0167-000-1244 E-mail: info@qsolution.com ehtesham@qsolutionbd.com Skype: gp_jewel URL: www.qsolutionbd.com

Chittagong Branch: 22/A Rahmatgonj K.B. Abdus Sattar Road Chittagong-4000 Contact: Cell: +88-01611-152549

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