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Oracles PeopleSoft Human Capital Management and Enterprise Learning Management 9.2
October 2012
Prerelease Notes for PeopleSoft Human Capital Management and Enterprise Learning Management 9.2 Copyright 2012, Oracle and/or its affiliates. All rights reserved. This software and related documentation are provided under a license agreement containing restrictions on use and disclosure and are protected by intellectual property laws. Except as expressly permitted in your license agreement or allowed by law, you may not use, copy, reproduce, translate, broadcast, modify, license, transmit, distribute, exhibit, perform, publish, or display any part, in any form, or by any means. Reverse engineering, disassembly, or decompilation of this software, unless required by law for interoperability, is prohibited. The information contained herein is subject to change without notice and is not warranted to be errorfree. If you find any errors, please report them to us in writing. If this is software or related documentation that is delivered to the U.S. Government or anyone licensing it on behalf of the U.S. Government, the following notice is applicable: U.S. GOVERNMENT END USERS: Oracle programs, including any operating system, integrated software, any programs installed on the hardware, and/or documentation, delivered to U.S. Government end users are commercial computer software pursuant to the applicable Federal Acquisition Regulation and agency-specific supplemental regulations. As such, use, duplication, disclosure, modification, and adaptation of the programs, including any operating system, integrated software, any programs installed on the hardware, and/or documentation, shall be subject to license terms and license restrictions applicable to the programs. No other rights are granted to the U.S. Government. This software or hardware is developed for general use in a variety of information management applications. It is not developed or intended for use in any inherently dangerous applications, including applications that may create a risk of personal injury. If you use this software or hardware in dangerous applications, then you shall be responsible to take all appropriate fail-safe, backup, redundancy, and other measures to ensure its safe use. Oracle Corporation and its affiliates disclaim any liability for any damages caused by use of this software or hardware in dangerous applications. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. This software or hardware and documentation may provide access to or information on content, products, and services from third parties. Oracle Corporation and its affiliates are not responsible for and expressly disclaim all warranties of any kind with respect to third-party content, products, and services. Oracle Corporation and its affiliates will not be responsible for any loss, costs, or damages incurred due to your access to or use of third-party content, products, or services.
Prerelease Notes
PeopleSoft Human Capital Management and Enterprise Learning Management 9.2 October 2012
Contents
Introduction............................................................................................................................................. 5 Purpose of This Document ................................................................................................................. 5 Related Resources ............................................................................................................................. 5 Statement of Direction .................................................................................................................... 5 Release Value Proposition ............................................................................................................. 6 Prerelease Notes ............................................................................................................................ 6 Release Notes ................................................................................................................................ 6 Cumulative Feature Overview Tool ................................................................................................ 6 Video Feature Overviews ............................................................................................................... 6 PeopleSoft Information Portal ......................................................................................................... 7 Social Media ................................................................................................................................... 7 Executive Summary ............................................................................................................................... 8 Enhancements That Are Common To Multiple Applications ................................................................. 9 PeopleSoft Search .......................................................................................................................... 9 Pivot Grids .................................................................................................................................... 12 Embedded Help ............................................................................................................................ 13 New PeopleSoft Online Help Solution .......................................................................................... 14 PeopleSoft Continuous Delivery Model ........................................................................................ 16 PeopleSoft Update Manager ........................................................................................................ 17 PeopleSoft iPad Certification ........................................................................................................ 18 PeopleSoft Interaction Hub ........................................................................................................... 18 PeopleSoft Talent Management 9.2 to HCM 9.1 Integrations ...................................................... 19 PeopleSoft Human Capital Management and Enterprise Learning Management Release 9.2 Enhancements ..................................................................................................................................... 21 Core Human Resources ............................................................................................................... 22 Compensation ............................................................................................................................... 33 ePerformance ............................................................................................................................... 40 Plan Careers ................................................................................................................................. 47 Plan Successions .......................................................................................................................... 49 Other Enhancements .................................................................................................................... 55
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Enterprise Learning Management (ELM)...................................................................................... 57 Recruiting ...................................................................................................................................... 73 Payroll for North America .............................................................................................................. 91 Benefits ......................................................................................................................................... 94 Absence Management ................................................................................................................ 107 Time and Labor ........................................................................................................................... 110 Pension ....................................................................................................................................... 116 Global Payroll Core ..................................................................................................................... 119 HR HelpDesk .............................................................................................................................. 123 Country-Specific Enhancements ........................................................................................................ 132 Brazil ............................................................................................................................................... 133 China .............................................................................................................................................. 136 France............................................................................................................................................. 141 Spain............................................................................................................................................... 143 Switzerland ..................................................................................................................................... 150 Thailand .......................................................................................................................................... 159 UK ................................................................................................................................................... 163
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PeopleSoft Human Capital Management and Enterprise Learning Management 9.2 October 2012
Introduction
This section discusses: Purpose of this document Related Resources
Related Resources
This section discusses four publications that provide in-depth technical and functional information for new and enhanced functionality in release 9.2. In many cases, the content in this document may have originated in the referenced documents.
Statement of Direction
The statement of direction typically is published 9 to 12 months prior to a release. It provides a highlevel overview of the major focus of product development efforts, enabling high-level business decision makers to begin preliminary upgrade planning.
PeopleSoft Human Capital Management and Enterprise Learning Management 9.2 October 2012
Prerelease Notes
Prerelease Notes
Prerelease notes provide more functional and technical details than the release value proposition. This document describes how each enhancement functions within the context of the greater business process. This added level of detail should enable project teams to answer the following questions: What out-of-the-box functionality will change? What customizations may be affected? How will an upgrade or new implementation affect other systems? How will these changes affect the organization?
After the project team has reviewed and analyzed the prerelease notes, business decision makers should be able to determine whether to allocate budget and initiate implementation plans.
Release Notes
Release notes are published at general availability (GA) and validate the final scope of the release. The release notes discuss the features and enhancements that are available with the GA release of each product, describing the finalized functional and technical details that will enable project teams to confirm budgets and complete implementation plans.
Prerelease Notes
PeopleSoft Human Capital Management and Enterprise Learning Management 9.2 October 2012
If you are an existing Oracle/PeopleSoft customer, you can view some Video Feature Overviews for upcoming 9.2 features on this My Oracle Support, password protected PeopleSoft Video Feature Overviews for 9.1 Feature Packs and 9.2 page. If you are not currently an Oracle/PeopleSoft customer, you can enjoy our public-facing Video Feature Overviews on our YouTube Channel.
Social Media
You will find lots of great information about PeopleSoft applications and technology through various social media platforms. Some of the information may pertain to this current release. We recommend you subscribe to the PeopleSoft social media sites to be kept current on the latest news and information from PeopleSoft. Direct links are provided below for your convenience. Applications Strategy Blog Legislative Updates Blog PeopleTools and Technology Blog Twitter Facebook LinkedIn YouTube
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Executive Summary
PeopleSoft Human Capital Management (HCM) is a world-class, HCM solution for organizations of every size, region, and industry. Only Oracle has a global, web-based, single system HCM solution that covers every aspect of the HCM road mapfrom core human resources (HR) transactional functionality through service automation and delivery to integrated enterprise talent management solutions. Businesses are continuously being asked to do more with less. PeopleSoft HCM and ELM 9.2 focus on Simplicity, Productivity, and Lower Total Cost of Ownership. By delivering simple, streamlined business processes with embedded information, Employees can complete their transactions quickly, access the information they need without interrupting their transactions, and can complete their tasks without requiring assistance. Managers are alerted to the tasks that need their attention and can complete those tasks efficiently, allowing them to be more productive. And with the flexible options and wide capabilities of both the application and the toolset, Administrators can develop and configure business processes that truly have positive impacts on business performance. We continue to deliver new and enhanced functionality designed to help drive organizational effectiveness, provide decision support tools to facilitate intelligent business execution and offer customers more flexibility through the use of additional configuration options, integrations, and new tools capabilities. Information regarding the product roadmap and the continued evolution of the PeopleSoft HCM applications can be found on the Oracle PeopleSoft Human Capital Management web site.
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PeopleSoft Search
PeopleSoft Search Video Feature Overview Play Now
Human resource and learning applications contain a wealth of data, but finding information in them quickly can be difficult. PeopleSoft Search uses Oracles Secure Enterprise Search engine and PeopleSoft Search Framework to enable global and keyword contextual searching so users can find the right information quickly in the PeopleSoft applications. PeopleSoft Search capabilities were initially available as part of the continuous delivery model on the PeopleSoft HCM and ELM 9.1 releases. We have continued to expand and enhance these capabilities in the PeopleSoft HCM and ELM 9.2 releases. With PeopleSoft Search integrated into HCM and ELM, users can interact with the application in a new way. From one keyword search entry field at the application level, users are able to search for and further refine their results to quickly pinpoint the information they need globally across the application. Actions related to the search results are available with one click, enabling business processes to begin directly from the search results without requiring menu navigation. This functionality increases productivity by significantly reducing the steps required to complete many business processes. The results returned and any actions available to the user are based on their access level, keeping your data secure.
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At the component level, keyword search pages are enabled for some components to enhance the current search capabilities for administrators.
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The preconfigured search definitions, or SES indexes, that Oracle delivers in the HCM and ELM 9.2 releases are listed below. Person Job Data* Time Sheet Compensation History Career Plans Succession Plans Absence Requests Absence Balances Performance Documents Health Benefits* Total Rewards Applicants Job Postings Additional Pay* General Deductions* Garnishments* Learning (This search definition exists in the ELM database, and can be configured as a remote search from HCM)
*These search definitions are available for both the Global Search and the component Keyword Search Page search features. Additional Pay, General Deductions, and Garnishments are grouped under Payroll for North America in Global Search.
In addition to the new search definition, a new My Associations facet is delivered for some of the search indexes to quickly identify results that are related to the user. Additional search fields are added to the Job Data search, allowing administrators to search based on Pay Groups and National ID. PeopleSoft Search, implemented both as a global search option and at the component level as a Keyword Search Page level, is a tool that will benefit everyone in your organization. It is a flexible search solution that provides easy access to needed data and allows users to begin transactions directly from the results. This PeopleTools feature extends beyond HCM and ELM, allowing customers to include indexes from PeopleSoft CRM, Financials, or even external indexes created by the customer. The new search indexes can be easily configured by customers without coding.
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Pivot Grids
Pivot Grids Video Feature Overview Play Now
As organizations enable managers to make more strategic decisions on their talent, it is critical to empower them with the proper tools to support this while maintaining data privacy. Pivot Grids were introduced in PeopleTools 8.52 to provide self-service, interactive analytical grids and charts for users to slice and filter data. Organizations can easily deploy the dynamic reporting and analytics capabilities of pivot grids embedded within transactional pages to support key personnel, organizational, and compensation decisions. Pivot grids allow users to view the data within the context of the transaction, eliminating the need to export data to a spreadsheet, thereby ensuring proper data security. Pivot Grids use PS Queries as the basis to gather the data and then transform the results into easy to use pivot tables or charts. Customers can utilize the delivered pivot grids, or quickly configure their own using a 5-step setup wizard based off of any PS Query. PeopleSoft HCM and ELM 9.2 deliver multiple pivot grids in the following areas: Core HR Compensation ELM Global Payroll and Absence Time and Labor Talent Acquisition Manager
Examples of the pivot grids are detailed in the product sections below. For more information on Pivot Grids, see the PeopleTools 8.52 Release Value Proposition document on My Oracle Support. See Also Headcount Pivot Grids Compensation Pivot Grids Learning Pivot Grids Department Analysis using Pivot Grids Time and Labor Workcenter Recruiting Pivot Grids
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Embedded Help
Many tasks that Employees, Managers, and Administrators need to complete within an HCM or ELM application only need to be completed on an occasional basis but can involve several steps. PeopleSoft HCM and ELM 9.2 continue to streamline and simplify these tasks for the users. By delivering embedded help for key transactions, users are able to access the information they need to navigate efficiently through these unfamiliar tasks and complete their transactions. Detailed, embedded help now appears to users when they select the information icon available on group boxes, grids, or scrolls on a page. These page-specific instructions are designed to help users quickly understand what they need to do to complete the specific task at hand. The help appears in a modal window that can be moved but remains visible as users navigate through the page. Embedded help is easily configurable, enabling organizations to create, edit, and provide their own embedded help text, ensuring that it fits their particular business processes and meets the needs of their users. Embedded help was initially delivered as part of the continuous delivery model in the PeopleSoft HCM and ELM 9.1 releases for many key transactions. Embedded help for many additional self service and administrative transactions are delivered in the HCM and ELM 9.2 releases.
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Starting with 9.2, PeopleSoft delivers our new help solution interface that looks and functions much like a website rather than our past book format structure for help documentation.
The new help solution offers you a navigation option similar to the websites youre already familiar with using on a daily basis.
You have multiple ways to navigate to help information. You are able to access information: Through the Help link on the application pages. By browsing the related Business Process Maps.
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By browsing by product. Through pertinent related links, and By using search mechanisms.
PeopleSofts new help solution offers the same robust documentation youve come to expect from us, but with many more options to access the help easily and quickly.
When viewing Business Process Maps, you see links within the maps that will take you to the help content for the corresponding online help documentation.
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When viewing the Business Process Maps that are delivered with our help documentation, you are able to click on links at various stages in the business process flow and be taken directly to the help documentation for that page.
Along with the new help solution we continue to deliver our very popular hosted documentation and downloadable PDFs. No matter how you might want to access our help documentation, PeopleSoft has made every option as easy and informative as possible.
Oracle is committed to protecting the value of your software and delivering a superior ownership experience by continuing to support and invest in the PeopleSoft applications that youre running. As a part of this commitment to our customers, we are going to continuously deliver new capabilities and features for the industry-leading PeopleSoft applications outside of major releases. We plan to do this in a manner that is less disruptive than an upgrade or reinstallation. PeopleSoft plans to accomplish this by delivering new features and capabilities within each calendar year between major releases. We refer to these new features and capabilities as Feature Packs. You can obtain them through several existing mechanisms, such as: Bundles and individual postings Maintenance Packs Revision recut media.
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If you are a PeopleSoft customer and your organization is already live on the current release, you can obtain the latest capabilities by deploying either cumulative or delta maintenance packs, maintenance bundles, or individual postings. These include maintenance and feature packs as described in your documentation. If you are upgrading from a previous release, or if you are a new customer installing the current release, you can make sure you have the latest capabilities by deploying the most recent revision recut from the Oracle Software Delivery Cloud. The Revision recut media includes the latest General Availability software release, all of the maintenance postings up to the date of the revision recut, and all of the feature packs up to the date of the revision recut. PeopleSoft plans on delivering Feature Packs at different times and over the course of a year between major releases through maintenance packs, bundles, and individual postings. Revision Recuts are planned for annual delivery through the Oracle Software Delivery Cloud. PeopleTools releases are planned for annual delivery through the Oracle Software Delivery Cloud. And new PeopleSoft application releases are planned for delivery every three years through the Oracle Software Delivery Cloud.
PeopleSoft Update Manager provides the tools a customer needs to reduce time, effort, and the cost of PeopleSoft application maintenance. On a regular schedule, PeopleSoft will deliver the most current PeopleSoft applications code and objects in the form of a PeopleSoft Update Image on a Virtual Machine. PeopleSoft Update Manager utilizes familiar tools like Change Assistant and Change Packager and provides a way for customers to select what they want to patch to their environment. With PeopleSoft Update Manager: Your environment does not have to be current on maintenance. You can select a single fix and have the system automatically find the needed prerequisites to go with that fix. You can get current on fixes by having the system generate a custom change package that suits the current state of your environment.
Lifecycle Management
Cost and effort should no longer be the primary factors when customers decide whether to stay current on application patches and fixes. Unfortunately, the current process of patching with bundles and maintenance packs has made maintenance very expensive and time consuming. Some customers have tried to pick only some critical fixes only to find problems and costly delays when trying to apply critical, as-needed patches. Other times, customers have run into problems trying to discern the interdependency between patches. These kinds of problems compound over time and make it very difficult to get back to a fully patched environment.
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The PeopleSoft Update Manager tool alleviates many of these patching issues by: Making it quick and easy to download a current PeopleSoft Update Image with the VirtualBox technology. Providing the customer with the ability to search on specific fixes by bug ID or by specific object reference. Generating a custom change package based on the customer selection and the patches already applied to the customer environment. Drawing updated objects from the most current PeopleSoft Update Image. Automatically including prerequisite and post-requisite updates. Providing the customer with a change package where each distinct object is called out only one time and applied only one time in the correct sequence.
With the new update manager tool, there will be no more prerequisite bundles or maintenance packs. The custom change package contains only those required objects based on the customer selection; only one package needs to be applied; and distinct objects are applied only once to the customer environment. Customers will see immediate benefits in reduced time and effort for analysis and preparation, patching, and patching verification and validation.
The Apple iPad and other tablet devices are growing in popularity, and now you can use these devices to access your PeopleSoft applications. PeopleTools 8.52 is certified on the Safari browser on an iPad running version 4.2 or later. The iPad makes your PeopleSoft dashboards even more effective at providing important information ata-glance. The certification of the Apple iPad browser enables you to view virtually all of the PeopleSoft application pages. That means you dont have to wait for the development of multiple n ative iPad applications. The PeopleTools certification on the Safari browser offers you not only the ability to use dashboards and workcenters on your iPad, but you can do almost anything on your iPad that you can do on your desktop systems. This exciting user interface platform has unlimited potential for enabling you to access your PeopleSoft application content from your mobile devices.
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Site-wide branding. Makes it easier to brand your ecosystem and provide a vivid, contemporary appearance for your applications.
These additions augment the capabilities provided in the previous restricted use license, which remain available: creation and use of collaborative workspaces, and pre-built collaborative services for use in related content. PeopleSoft is moving to deliver a contemporary user experience for your application users, and this license change supports that direction. In addition, the name change reflects our positioning of the PeopleSoft Interaction Hub as a primary means for unifying your PeopleSoft ecosystem, and providing a richer, web-site-based user experience rather than a pillared, application-based experience. If customers want to use the PeopleSoft Interaction Hub for traditional portal purposes, they can employ the PeopleSoft Interactions Hubs full capabilities such as multiple site deployment/management and content management by buying the full, unrestricted license. We are continuing to enhance the product. It remains part of Applications Unlimited and we have some exciting features planned.
Integrations are delivered for the following Talent Management applications: Recruiting Solutions Enterprise Learning Management
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PeopleSoft Talent Management 9.2 to PeopleSoft HCM 9.1 Integrations highlight Oracles continued dedication to delivering greater capabilities to our customers with more flexibility and less disruption to their daily business operations. If you are an HCM 9.1 customer and you want the opportunity to license the new HCM 9.2 Talent Management applications and implement without an upgrade of your HCM 9.1 data, this solution offers you that option. Some of the benefits these integrations will provide you are: Protecting and leveraging your existing investment in PeopleSoft. Deployment of industry-leading talent functionality that provides best-in-class, enterprise level Talent Management. Increase in user adoption and a decrease in training costs resulting from a consistent user interface and an enhanced user experience. Maintaining a common security model that enables single sign on, streamlines processes, and reduces the cost of security maintenance.
If you use Talent Management Integrations, you will realize additional value by implementing entirely within a PeopleSoft system. This eliminates the need for you to undertake the often more complex task of integrating with a third partys conflicting data model and business processes. You can significantly ease your system management workload by leveraging the single PeopleSoft setup and data flow approach for your employee information, users, roles, integrated security, and integrated application menus and user experience.
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PeopleSoft Human Capital Management and Enterprise Learning Management Release 9.2 Enhancements
PeopleSoft Human Capital Management (HCM) is a world-class, HCM solution for organizations of every size, region, and industry. Only Oracle has a global, web-based, single system HCM solution that covers every aspect of the HCM road mapfrom core human resources (HR) transactional functionality through service automation and delivery to integrated enterprise talent management solutions. We continue to deliver new and enhanced functionality designed to help drive organizational effectiveness, provide decision support tools to facilitate intelligent business execution and offer customers more flexibility through the use of additional configuration options, integrations, and new tools capabilities. PeopleSoft Human Capital Management and Enterprise Learning Management Release 9.2 deliver enhancements in these areas: Core HR Compensation ePerformance Enterprise Learning Management (ELM) Recruiting Payroll for North America Benefits Absence Management Time and Labor Pension HR Helpdesk
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In PeopleSoft HCM 9.2, we continue to focus on simplifying the interactions of managing and administering talent within an organization. As part of this investment, we are introducing new features: Smart HR Headcount Reporting for Managers and Administrators Profile Management Enhancements
Smart HR
Smart HR is an extension of the feature delivered in a previous release commonly referred to as SmartHire or Template-Based Hires. Smart HR takes Smart Hire many steps forward by enabling you to configure any Personal Data, Job Data or Profile data transaction to simplify the user experience for the more general user. This could be a local HR administrator or a responsible manager that has access to administer many transfers or hires. Smart HR, similar to Smart Hire, enables you to configure your templates to automatically make them effective as soon as they are entered or require an Administrator or HR to review or complete. This provides significant flexibility in configuration for the local administration of changes that occur frequently without requiring full administration on the part of HR. Smart HR provides the configurability setup of the template by section as well as configures prompts. In addition to what is displayed on the page, you are also able to define the users experience in accessing sections. Once the Smart HR template is configured, security is granted to the user and they can access the correct template as well as applied data security.
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Setting Up Template Transaction Types and Templates Use the new Template Transaction Type component to identify a templates use, indicate what sections are permitted in a template, and define which components will be updated during the Smart HR process. Transaction types can also be used to determine which users have security access to a template.
The Template Transaction Type component, Components page showing which components will be updated when using this template
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You can also indicate whether the section should be displayed in Tabular format or Grid format. The Grid format is for multi-row sections such as Profile Management items, addresses, phone numbers, emails, and so forth.
Smart HR Transactions Look Up Select Template page showing valid values for the selected transaction type
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A new Manage Transactions component enables HR Administrators to view hire and non-hire transactions that are in draft status, require HR review prior to committing to the database, encountered errors upon saving and require a HR administrator's review to complete the transaction, or to view a list showing all transactions with these statuses.
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The pivot grids are accessible from the Direct Reports pagelet on the Manager Dashboard as well as through the traditional menu. To provide flexibility, prompts can be defined to enable the user to display the data they need in the pivot grid. Filters can be applied to the data to further slice it for analysis. Once the results are rendered, the user is able to drill down to the data details and interact with the data in a table format.
Headcount Movement pivot grid for the administrator showing the pie chart
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Current Headcount Profile pivot grid for the administrator showing the bar chart
As organizations enable managers to make more strategic decisions on their talent, it is critical to empower them with the proper tools to support this while maintaining data privacy. The delivered Headcount pivot grids provide users with the flexible analytics they need without the need to export data to a spreadsheet, thereby ensuring proper data security.
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As part of the new implementation, the scoring algorithm for search queries including rating properties as elements has changed. The new scoring algorithm is as follows: Search for relevant jobs matching persons qualifications: If the target has a matching item with a higher rating, then it will score < 100% If the target has a matching item with the same or lower rating, then it will score 100% If the target has a matching item with a lower rating, then the person overqualified symbol will display on the Compare page for that target profile item.
Search for people that most closely match the requirements of a job: If the target has a matching item with the same or higher rating, then it will score 100% If the target has a matching item with a lower rating, then it will score < 100% If the target has a matching item with a higher rating, then the person overqualified symbol will be displayed on the Compare page for that target profile item.
Search for people with certain qualifications or jobs with certain criteria: (uses fit-gap scoring method) If the target has a matching item with the same rating, then it will score 100% If the target has a matching item with a lower or higher rating, then it will score < 100% The Compare page will not display the person overqualified symbol in the legend since this does not apply
An additional feature of the SES implementation is the incorporation of the Direct Reports tables into the index build process. This replaces the previous Build Manager List transaction (Set Up HRMS > Product Related > Profile Management > Profiles). The process that incrementally updates the profile indexes is now tied to the incremental update process for Direct Reports. As supervisor changes occur, they are automatically reflected in the person profile index without requiring any additional processes to be run. This streamlines these supervisor changes, providing more accurate and timely information and data for both Manager Self Service and Compare Profiles. Additional Profile Enhancements PeopleSoft 9.2 Manage Profiles also includes these enhancements: Ability to use custom prompts in profile properties Inclusion of related items in the search and compare process Person to Role matching has been expanded to apply to any profile type or content type. Content item descriptions now support more than 30 characters. When defining new content items, the assigned item codes are no longer required to be unique across all content types unless it is an item for one of the following legacy content types: competency, license, membership, honor/award, test, language, degree.
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Custom Prompts in Profile Properties PeopleSoft HCM 9.2 provides more flexibility to add profile properties whose values can come from a custom list of values (manual entry) or from an external table. In previous releases only certain profile properties could use custom dynamic prompts. This functionality has been extended to allow other profile properties to also prompt values. The list of values can be defined in two ways: 1. An internal self-contained list within the custom prompt definition, or 2. An external prompt table with which the customer definition is associated.
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Search and Compare Profiles page showing the new Related Items icon
Click the Related Items icon to include related content items in the SES search query as additional weighted search elements.
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Compensation
PeopleSoft Compensation 9.2 is delivering an enhanced overall self-service user experience by facilitating user access to the right data at the right time. HCM 9.2 simplifies the mechanism by which users locate information while providing enough information, data, and simple-to-use analytical tools to support critical compensation decisions. The areas of focus include: Open Compensation Cycle Job Changes Compensation Pivot Grids Improved Usability for Ad hoc Salary Change New Compensation History Page
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The benefits of open cycle job changes include: Accounts for changes in Salary, Currency, and Status (active vs. inactive). Handles exceptions for each cycle based on flexible customer configuration. Enables configuration of which job code will be used when the cycle is closed. Optionally extends the duration of open cycles or have multiple cycles per year without suspending all Human Resource transactions. Provides configurable instructions and alerts to managers whenever a change has occurred.
Display of alert icon on the Allocate Compensation page to notify managers when job changes occurred during the open cycle
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View an alert message about a job change during the open cycle
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Use the Salary Analysis Pivot Grid to view and compare employee salaries (for example, by department)
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Use the Cycle Tracking Pivot Grid to view the current status of proposals in a compensation cycle
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ePerformance
Organizations each have their own processes for reviewing Employee performance based on the needs of the business and its organizational culture. The process is frequently seen by employees and managers as a tedious burden. PeopleSoft ePerformance 9.2 delivers several new features that focus on simplifying the appraisal process, allowing it to proceed as smoothly and efficiently as possible. The new features include: Integrated ePerformance Workcenter Mid-Period Reviews ePerformance integration with Outlook Integration of ePerformance to Career and Succession Planning
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ePerformance Workcenter
Mid-Period Reviews
Organizations have found that conducting performance reviews on an annual basis is too infrequent for most employees and that more feedback should be provided on a more frequent basis to positively impact employee and business performance. PeopleSoft ePerformance 9.2 delivers an updated process flow that supports a new step called Track Progress for mid-year reviews. This step is configurable by the administrators and will allow for up to 11 interim review periods within a single performance cycle. Each of these mid-period checkpoints are incorporated into the ePerformance Workcenter to ensure a consistent, simple to use performance process. Using these checkpoints, managers and employees have the ability to track and share performance feedback, in the form of comments, with each other throughout the performance period. Managers can hold official progress/mid-period checkpoint meetings, or impromptu ones, with the employee at any point in time when the document is in the Track Progress step.
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Enter comments in a mid-point checkpoint and share them with the other party in ePerformance Workcenter
The comments recorded in the document can be automatically copied to the employee and manager evaluations if configured, making it easier for both the manager and employee to reference the information, rate the performance, and finalize their evaluations.
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Outlook task reminding user of a performance review task that needs to be completed
Capturing Outlook Email Content as Performance Notes Frequently, comments and kudos regarding an employees performance are sent to their managers throughout the year. This is valuable feedback that can be overlooked or forgotten when it comes time to create and submit performance appraisals. PeopleSoft ePerformance 9.2 delivers a simple PeopleSoft add-in for MS Outlook that enables managers and employees to capture feedback throughout the year and associate that feedback with the employees performance document. Comments that have been received through email can be quickly added as performance notes for the associated employee or employees in one simple step. These notes can then be viewed and integrated into a performance document during the performance process.
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Click a performance rating on the Manage Succession Plans page to view the performance document of a succession candidate in a modal window
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Plan Careers
The Plan Careers business process in Human Resources ensures that organizations use employee talents to the fullest and provides important data for succession planning. Career planning enables you to assess and rank workers, record job preferences, create career paths, develop long-term goals, assign mentors, identify competencies, devise training plans, and create development plans.
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Plan Successions
Succession Planning is the process of identifying long-range needs and cultivating a supply of internal talent to meet those future needs. The process anticipates the future needs of the organization and assists in finding, assessing, and developing the human capital necessary to successfully carry out the strategy of the organization. PeopleSoft Succession Planning 9.2 enables your organization to develop multiple succession plans. Access performance rating for each employee as a hyperlink from Manage succession plans page. Map Rating page to enable the ratings from a Rating Model. Access performance rating for each employee as a hyperlink from Maintain succession plans page. Access Overall Rating as an hyperlink for each candidate or talent pool members.
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In PeopleSoft Succession Planning 9.2, the new feature in Manager self-service succession planning enables the following additional views to enhance usability: Add the Performance Rating with a link to the performance document. Remove the Performance Document Hyperlink at the bottom of the Incumbent Details section. Move the Career Development Plan in the column next to the Performance Rating
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Rating Candidates
In PeopleSoft Succession Planning 9.2, the Performance and Career tab in the Candidates region displays the current performance document to locate the Overall Rating, which is stored at the document header, for each employee. This rating is displayed for each candidate or talent pool member within the Succession Planning pages making it easier for the Manager or Administrator to compare candidates and talent pool members. Clicking the rating link transfers the user to the performance document.
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Enable editable fields in Succession 360 Candidate Grid with add candidates facility
As part of usability enhancements, the Succession Readiness and Impact of Loss fields are editable in the Successors tab. With the Add Candidate button, a modal pop-up window enables the selection of candidate both By Person ID/Name and by Search Method.
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Learning Pivot Grids Configurable Labels HCM and ELM Integration Activity Guide Announcements Automatic Drops for Terminated Employees
Learning Home
Organizations and their employees demand simple, usable self-service applications for all of their business processes, learning management included. PeopleSoft ELM 9.2 delivers an easy-to-use Learning Home homepage for all ELM users.
Learning Home
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Delivered Pagelets The following pagelets are delivered for the ELM 9.2 Learning Home: Pagelet Quick Links Purpose Provides one-click navigation to the most frequently accessed transactions based on the users roles. Displays targeted announcements that can link directly to learning. Provides a simple keyword search to find learning quickly. Lists approvals that can be adjudicated directly from the homepage. Lists current learning that can be viewed and launched. Provides a quick view of the learning status for a managers direct reports. Displays a calendar of learning events in an easy-to-use format. Presents outstanding learning tasks that you can access directly. Lists available learning that others have found useful. Lists learning opportunities that many others have completed. Lists newly available learning opportunities for the user. Displays for managers and learning administrators a pivot grid of learner statuses. Displays for managers and learning administrators a pivot grid of survey results.
Announcements Search for Learning Pending Approvals My Current Learning Team Learning My Learning Calendar My To Do List Highest Rated Learning Most Enrolled Learning New Learning Learning Compliance Survey Results
Personalizing the Homepage Administrators can configure the pagelets available on the homepage to meet the needs of their organizations. Likewise, end users can personalize their homepage, enabling them to improve their efficiency and productivity.
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Content Personalization
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Layout Personalization
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Uploading Photos Employees are able to personalize their pages by adding their own photos. These photos, along with their name and simple navigations are visible on each self-service page. A link back to the Learning Home is available on every self-service page and in the header of the application. My Learning Page ELM 9.2 also delivers a new My Learning page, which provides learners with user-friendly summary of their classes, courses, and learning objectives. The My Learning page utilizes the Ratings and Reviews feature, enabling learners to rate and write reviews for completed learning items.
My Learning page
Additionally, for completed learning items, learners can print a certificate of completion from the My Learning page.
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Certificate of Completion
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PeopleSoft ELM 9.2 delivers a Learning Compliance pagelet that provides a graphical view of the status of employees for a given class, course, or program.
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Configurable Labels
To conform to industry standards for learning terminology, for ELM 9.2, the terms Activity and Catalog Item have been changed throughout the application to Class and Course, respectively. However, to provide customers with flexibility when it comes to learning terminology, the Text Catalog has been updated to enable you to modify the labels for all employee and manager self-service pages.
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Announcements
PeopleSoft ELM 9.2 delivers an enhanced Ad Hoc Notifications and Announcements page that enables you to generate announcements that appear on the Announcements pagelet of the Learning Home. Using this page, you can specify when the announcement is posted, when it expires, and to whom it is sent.
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Announcements pagelet
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Recruiting
Recruiting is a key function in maintaining the productive workforce needed to support your current business and new initiatives. In todays business environment, recruiting, like other key organizational functions, is challenged with improving efficiency without compromising quality. For some positions, recruiters are challenged to find well-qualified candidates; for other positions, recruiters need to narrow down a very large pool of candidates to those best suited for the organization. Recruiters and hiring managers need to be able to quickly identify the top applicants for their positions and engage with those candidates. PeopleSoft Recruiting Solutions 9.2 focuses on enhancing usability in two key areas. Changes in Candidate Gateway are focused on making it simple and intuitive for candidates to successfully apply for open positions, providing your organization with a pool of applicants to fit your needs. For recruiters and hiring managers, new pages are designed to make them more productive as they evaluate candidates and disposition them through the recruiting process. Key features delivered for recruiting include: Guided navigation for the Candidate Gateway application process to make it easier and more intuitive to complete an online job application. Redesigned Candidate Gateway pages to enhance all aspects of a career search. Increased configurability of Candidate Gateway sites to boost employment branding and improve job searching.
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Candidate Gateway password controls to improve security. A Recruiting Home page that brings together key recruiting information in a single dashboard. Recruiting pivot grids for data analysis. Enhancements for managing job openings, including a funnel view of all applicants for a job opening. Charts that present relevant information about specific job openings. Enhancements for managing applicants, including one-click access to common actions. A single page for managing an individual application through the entire recruiting process. Enhanced browsing and searching for job openings and applicants. Improved usability and efficiency for recruiting activities throughout Talent Acquisition Manager. A configurable job opening creation process that presents role-appropriate fields to hiring managers and recruiters who are working together to create a job opening. A configurable recruiting process that presents users with context-sensitive menus of actions and dispositions.
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Password Controls
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My Applicants
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An additional pagelet for recruiting managers displays data for the job openings assigned to recruiters in the managers organization. The pagelet includes information for each recruiter as well as overall metrics for the organization.
This data is available to recruiters, recruiting managers, and hiring managers through both the Recruiting Home page and the Recruiting Manager Summary pagelet
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Individual users can assign personal categories to job openings to facilitate searching and sorting. The process is similar to how users might categorize email in popular email clients: click the current category indicator (located on the new toolbar), and when the list of categories appears, click the desired category. Users can personalize category names and sort order.
Access these charts using the Related Content drop-down menu on the Manage Job Opening page. Showing related content splits the window and displays the charts in a new resizable frame. Users can optionally open the content in a new window.
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Manage Applicant
The Manage Applicant page has been redesigned to increase recruiter efficiency. As with the Manage Job Openings page, one-click actions let the recruiter quickly view applications and resumes, mark the applicant as having been reviewed, route the candidate for further review, schedule interviews, reject the applicant, and print the application. Key summary information about the applicant is available at the top of the page along with a toolbar that lets users take actions on the applicant and perform navigation quickly and efficiently.
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Manage Application
The new Manage Application page provides a unified view of all recruiting activity for an applicant for a particular job opening. The applicant's current disposition appears alongside one-click actions for common recruiting actions, and a drop-down menu provides access to additional actions. A set of tabs displays detailed information about each recruiting phase that the applicant has gone through. Users can review: The job application, resume, and questionnaire results. Applicant notes Details associated with each recruiting phase: routing details, interview details, offer details, and hiring details. Additional related information including contracts, pre-employment checks, and applicant checklists.
The Manage Application page makes it easy to see where in the process the applicant is and what dispositioning has been done for that applicant.
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Search Enhancements
Recruiting Solutions 9.2 includes several search enhancements. Oracle Secure Enterprise Search (SES) replaces Verity as the search engine for searching applicants and job postings. SES faceted searching drives the reinvented Browse Job Openings page and the new Browse Applicants page. A new Search Applications component offers basic and advanced options for searching recruiting records, and the Search Applicants pages have been restructured for greater usability.
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SES faceted searching enables multidimensional filtering on the Browse Job Openings page
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As with the flexible job creation process, different flexible process definitions can be applied based on a job openings business unit, job family, job code, department, and location. Based on the rules you set up, users who are performing recruiting actions or manually dispositioning applicants are presented with a limited list of appropriate choices. For example, if an applicant is in Offer status, a flexible recruiting process could limit recruiters to the Accept Offer and Reject Offer actions, while not allow hiring managers to perform any actions.
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Oracle is proud to introduce the new self-service Paycheck Modeler. Paycheck modeling enables employees to simulate changes to their paycheck without updating the production tables. The goal of self-service paycheck modeling is to empower the employee with the ability to make payroll-related decisions without calling the payroll department or help desk. The end result is to increase employee satisfaction while reducing the workload of the payroll department. Prior to this release, payroll administrators could simulate an individuals paycheck using the Online Single Check functionality in PeopleSoft Payroll for North America. Now, with Paycheck Modeler, available through ePay, PeopleSoft Payroll for North Americas self-service module, employees can investigate their own what-if situations and simulate their own paychecks. Paycheck modeling is useful to quickly and accurately calculate and simulate paychecks for various scenarios, including:
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The employee is due a bonus or a commission and would like to estimate the net take home pay. The employee is working large amounts of irregular overtime and would like to estimate a check with the overtime pay included. The employee received a large IRS refund and would like to adjust their withholding status accordingly and estimate the net take home pay. The employee would like to modify various benefit costs to determine net take home pay during Open Enrollment or a Life Event change.
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Paycheck Modeler provides an intuitive user interface, using a new guided navigation in PeopleSoft. The user is required to agree with the Usage Terms and Conditions before they are allowed into the Paycheck Modeler. This customer-configurable text clearly articulates to the employee that using the Paycheck Modeling functionality is an estimate, not an actual paycheck calculation. Also, to protect your live payroll production data from impact, paycheck modeling data is stored in temporary work tables. Model paycheck results are cleared automatically when the user exits the Paycheck Modeler component, and modeling history is not retained. Paycheck modeling pulls in the employees earnings based on their standard hours and any additional pay for a selected job. The pay rate as of the last confirmed paycheck is used and the deductions used are ones that are scheduled for the employee in the next open calendar.
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Benefits
Todays economy challenges organizations to do more with fewer resources. Employers have fewer HR/Benefits resources to prepare for and process annual open enrollments while still administering day to day personnel changes which impact benefit plan entitlements. Employee self service has become the means by which Benefits offices can successfully start to do more with less. PeopleSoft eBenefits self service reduces costs by automating many of the administrative tasks related to benefits administration. One of the components of employee self service is the Life Events feature. Life Events is an employee driven process which allows for the completion of tasks in a Benefits business process relating to a life event change such as marriage, divorce or a new baby. The Life Events setup process is enhanced to enable Benefits Administrators configure Life Events more effectively. A number of standard Life Events such as Marriage and Birth of Child are delivered out-of-the-box. Life Events Video Feature Overview Play Now
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New triggers integrated from self service enable the automated enrollment process to better support the immediate evaluation and assessment of benefit options available to the employee as a result of work or personal life changes.
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Action Items
Action items constitute the steps that need to be performed, in order to complete a life event. Customers can define and group action items to configure a life event based on their business needs.
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If a step has a dependency on another step (as indicated by the blue icon), the employee cannot move on to the step until the dependency step is submitted. Standard buttons corresponding to action items enables an employee to easily navigate through the life event. A Continue Later button enables an employee to temporarily exit a life event and later resume the incomplete task. A Cancel button enables the employee to exit a life event and not proceed with it any further. An automatic warning mechanism alerts the employee to save any required information, or to submit an action item that has a dependent item. A pop-up modal page enables easy addition of an employees beneficiary and dependant data. A grid view ensures better visual representation of beneficiary and dependant data. Hyperlinks to related URLs are organized in a related contents area.
Welcome page
Additionally, an exit page has been introduced out-of-the-box, which can be customized to include conclusion text for the life event.
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A Maintain Text Catalog page enables customers to create descriptive pages for action items.
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Depending on the Life Event Rules setup, if a document is required to be approved, the employee can proceed to benefits enrollment only after it is approved. If the required document is not available while processing a life event, the employee can navigate to this page via Self Service and add the document at a later point in time. An automated life event document approval process enables timely approval of the uploaded document. An e-mail notification is triggered to the Benefits Administrator when an employee uploads a life event document. The Approve Document Upload page lists all employee documents pending approval by a benefits administrator.
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Absence Management
Every competitive organization needs a reliable absence management system to determine absence accruals, forecast eligibility for past, current, and future absence events, and properly determine payment of absences. Oracles PeopleSoft Absence Management provides a superior ownership experience by delivering a highly configurable and integrated solution for all of your global absence management needs. PeopleSoft Absence Management 9.2 delivers enhancements in these areas: Integration with Microsoft Outlook Calendar HTML Email Collaboration for Approvals
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For release 9.2, PeopleSoft continues its investment in the desktop application by integrating Absence Management with Microsoft Outlook Calendar. Absence Management leverages the existing Enterprise Components Desktop Integration technology. This new integration allows PeopleSoft self-service users to initiate absence requests directly from their Microsoft Outlook Calendar using a simple and intuitive user interface. They can manage their absence requests and monitor the approval process without having to directly access the PeopleSoft Absence Management application. Submitting Absence Requests from Microsoft Outlook Calendar Entering absence requests from the Outlook Calendar is as simple as entering a self-service absence request using PeopleSoft, but without having to log in to the system. With the integration, employees are able to request an absence from within their Outlook calendar and the absence will be automatically updated in PeopleSoft Absence Management. The user is then able to follow the approval process in Outlook. The delivered integration uses single sign-on to authenticate and personalize the user experience by streamlining the type of absences that an employee is allowed to request and applies any edits according to the employees profile and role in the organization. All existing configuration and predefined edits defined in the PeopleSoft self-service configuration are used.
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Managing Professional and Personal Events from a Single Calendar Users benefit from the integration by being able to manage a single calendar for their professional and personal events such as absence, training, work appointments, and family events. Outlook calendars can also be synched with mobile devices such as smart phones and tablets, allowing users to access their unified calendars anywhere and check the status of their absence requests on their mobile devices.
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A configurable, optional, legal statement that the system displays when submitting a timesheet and a new control that prevents other users from modifying the employees Timesheet. These configurations assist in better change control and audit procedures. Integration with a new Notification Framework within the Time and Labor Workcenter, enabling administrators and managers to create and send on-the-fly or recurring announcements and/or emails to a list of recipients. A new Time and Labor Alerts Framework that provides configurations to automate business policies monitoring and enabling administrators and managers to review and act upon alerts. A new Time and Labor Workcenter provides a single point of entry for administrators and managers to relevant work areas and proactively monitor critical status and transactions. New Time and Labor analytics using PeopleTools pivot grids to access, view, analyze, drill down, and take action on the data that is most important to the user. New XML/BI Publisher Reports for reported time audit, leave and compensatory time, and printing of the timesheet. Adoption of Approval Workflow Engine for Overtime Requests.
Apply Rules
PeopleSoft Time and Labor 9.2 enables you to define rules and then apply those rules from the timesheet. The real-time application of rules from the timesheet immediately establishes up-to-date output following any change in input that impacts the timesheet results, increasing timely completion of the payable time calculation. Users are able to easily make corrections and resubmit the timesheet to obtain updated payable time for payroll processing.
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The system administrator can configure whether real time rules are enabled on the timesheet using the Time and Labor Installation page.
Timesheet Lockdown
The Timesheet Lockdown feature enables administrators to control whether users can edit or only view time entries on a timesheet. Administrators can lock and unlock the timesheet during critical periods, such as payroll processing, to prevent users from modifying time entries.
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Timesheet Lockdown
Select the Lock field to prevent any changes to submitted timesheets for a pay group. Deselect the Lock field to allow changes to submitted timesheets for a pay group. Click the Lock All button to prevent any changes to submitted timesheets for all of the listed pay groups. Click the Unlock All button to allow changes to submitted timesheets for all of the listed pay groups.
Enhanced Configurations
The Time Reporting Template settings have been expanded so that administrators can suppress the display of fields on timesheets in order to allow the use of the application default settings. Administrators can specify whether approvers perform approval actions from a summary view or the detailed view. Time and Labor 9.2 also enables administrators to control the View By selection on the Timesheet to a specific view of Day, Week, or Calendar Period or to determine what sections users can see on the Timesheet.
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In addition to the mouse-over popup feature that enables users to quickly view additional employee information, PeopleSoft Time and Labor 9.2 provides a mouse-over on the job description that includes additional fields such as Workgroup, Taskgroup, and so on. This enables users to view the information they need without navigating away from their business process. The Timesheet Summary page displays last names and first names in separate columns to improve the efficiency by which users can sort the results in the table.
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Pension
PeopleSoft Pension Administration supports a wide range of functions necessary for day-to-day and periodic pension administration requirements. Pension Administration helps to streamline pension functions including data storage, individual and group benefit calculations, service purchases, buybacks and preparation of pension benefit statements. Its robust functionality manages a diverse range of plans and options with configurable, plan-specific effective-dated business rules to expedite everything from eligibility to calculation of retiree and alternate payee forms of payment.
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Service Purchase
Public sector pension plans have diverse provisions for purchase of service. Pension Administration 9.2 features an end-to-end solution with configurable rules that tailor the system to match an organizations service purchase process. The Pension Administration 9.2 Service Purchase enhancements include: Extensive configuration options that support diverse service purchase provisions. Automated eligibility determination, with an option for manual overrides if your rules permit this. Cost calculations, with payment modeling based on the user-selected payment options. Projection of the increase in retirement benefit due to the purchase of service. Status tracking for the entire lifecycle of the service purchase request. Integration with PeopleSoft Financials for tracking payments toward service purchase. Automated establishment of cost in Service Purchase Accounts.
Eligibility Determination The system determines a plan participants eligibility to purchase service for break periods such as leaves of absence. To determine eligibility, the system applies your configurable eligibility rules to the action/reason history in the participants job record. Service breaks that are not recorded in the retirement system can easily be added for evaluation and purchase.
Eligibility determination
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Cost and Payment Options When calculating the cost to purchase the additional service periods, the system applies the calculation formulas and limits that have been configured. To help participants in the decision process, the system calculates the effect of the service purchase on the eventual pension benefit, displaying the benefit both with and without the service purchase. Multiple cost and payment options are modeled to give the member the most comprehensive data to aid in the decision to purchase or buy back service credit. Models apply the interest rates you specify and, depending on your rules, show options for lump sums, installment payments, and payroll deductions. The overall status of the service purchase transaction is tracked to keep the member updated in this typically lengthy process. Payments are also monitored to provide status on the progress of the service purchase transaction.
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Processing Monitor
Global Payroll Core 9.2 delivers the Processing Monitor to help you better administer and monitor payroll and absence calculations. The solution provides a single access point for processing statistics, indicating quickly when a transaction may have gone wrong during the different stages of the absence and payroll process. With the Processing Monitor, you can set your own thresholds in order to trigger visual alerts. This helps you determine whether the problem is related to a processing condition, such as a payee suspensions, cancellations or incorrect calculations to absence accruals or to gross and/or net calculations. The Processing Monitor enables you to see a summarized picture of the entire payroll and absence process and gives you the ability to drill down to pay group/calendar results at the department level, helping to determine the source of the problem rather than having to check into multiple components, pages, and search records. This single, one-stop-shop increases the efficiency of the payroll and absence administration processes.
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Processing Monitor
Counts by Status The Processing Monitor includes sections that present processing statistics by selection status, calculation status, and segment status. It presents this information both graphically and in easy to read grids. The statistics in the grids are organized by both status and calculation type. Related Actions The Processing Monitor provides a user with quick access via related actions to the components that are most commonly used during the payroll and absence administration process. You can access the Administrator Results, Calendar Group Results, Calendar Results, Payee Status, Payee Iterative List, and Payee Messages pages. In addition, you can drill down and monitor results at the department level directly from the monitor feature. Department Analysis using Pivot Grids Through the use of pivot grids, the Processing Monitor enables you to drill down to the department level, making it easy to identify those departments that have had a variance on their payments such as overtime, bonuses and so on. These types of earnings may trigger a warning or error alert depending on your threshold settings.
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Flexible Monitor Configuration The Monitor Configuration page enables you to define what information is displayed in the Processing Monitor. By assigning an element list, you determine which absence accumulators are displayed in the Summary portion of the Processing Monitor for absence calculations. You can also use this page to define the thresholds that trigger the system to display errors and warnings in the Counts and Summary sections of the Processing Monitor.
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HR HelpDesk
In an effort to optimize and streamline HR practices across the workforce in todays collaborative enterprise environment, 9.2 HR HelpDesk and HR HelpDesk Self-Service continue to deliver superior HR service capabilities that enable organizations to maximize workforce productivity while lowering cost. This is possible only when workers can spend the bulk of their precious time delivering their assigned tasks without wasting too much time trying to resolve HR related issues or problems. The ideal HR service tool and processes must be tightly and seamlessly integrated to allow employees to quickly find accurate HR information at their fingertips so they can quickly resolve their HR issues and resume executing their core job responsibilities. Improved HR service capabilities in 9.2 HR HelpDesk and HR HelpDesk Self-Service products that help deliver HR service excellence for any organization include: Enhanced HR HelpDesk Self-Service Effective Content Management Ability to add Person of Interest Quick Code Usage Counts Automatic Creation of HR HelpDesk Cases
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Top Solutions
FAQ
Known Issues
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Purpose Displays a list of discussion forums from PeopleSoft Interaction Hub for users to view the discussions. Provides a list of recent cases related to the current user for the user to quickly access and act upon as appropriate. Provides a list of links to other applications, such as HCM, EBS, or Campus Solutions, as defined by the administrator for easy access.
My Recent Cases
Action Links
Redesigned FAQ page A new FAQ page is delivered which lists the FAQs by topic. Selecting one of the FAQs displays the details for that FAQ on the page.
FAQ page
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Enhanced Search HR HelpDesk provides content searching and browsing using Oracle Secure Enterprise Search. Users can either enter a keyword to search, browse using the facets, or a combination of both to search across Solutions, FAQs, Known Issues, and Branch Scripts and narrow the results to quickly find and view the information needed.
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AAF Policy
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Country-Specific Enhancements
PeopleSoft Global Payroll 9.2 is delivering enhancements for the following countries: Brazil China France Spain Switzerland Thailand UK
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PeopleSoft Global Payroll for Brazil 9.2 delivers two important features to better manage termination process: Mass Simulation for Termination Mass Termination and Complements for Termination Payroll
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After defining or reviewing Termination Setup, and after termination data is entered in Job for concerned employees, Mass Termination and Complements Process information can be entered. Users can create the Mass Termination and Complements Request in the Mass Term & Comp Data page.
The user is able to review and manage Payees to be processed as well as their Termination information from here. Once the off cycle request data is reviewed, users can calculate the off cycle termination process and review the Payroll Results.
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China
PeopleSoft Global Payroll for China 9.2 delivers enhancements in these areas: Payroll Budget Control Payroll Workflow Approval Public Housing Fund and Social Insurance
The Payroll Budget Administrator role is in addition to the existing Payroll Administrator role, which continues to associate items with accumulators and run and finalize your payroll. You can have one or multiple Payroll Budget Administrators. To manage the budget for all of your organization units, a Payroll Budget Administrator will, using the existing company and department PeopleTools tree structures, create a tree of your organizations budget units (one that mirrors your existing organizational hierarchy) and then build the budget relationships through the parent tree. They will set a total budget value for the top-level organization and distribute the value to the child organizations. The child organizations can then distribute their values to the next levels. The total budget will be comprised of the reserved budget, the distributed budget, and any undistributed budgets, with the total budget value not to exceed the overall top-level organization budget.
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Submit a payroll approval request to the appropriate approver using the new Request Payroll Approval CHN page. A notification will be sent to the approver based on the Approval Setup Configuration. Monitor the approval status and track approval history.
Payroll Administrators are able to: Run payroll calculation using the Calc Absence and Payroll CHN transaction. This transaction has been modified so that after the Calculate step, the Finalize check box remains disabled until the final approver has approved the payroll reports. Run and review three delivered payroll reports (salary details, salary summary, salary discrepancy), using the new Payroll Approval Reports CHN component. Reports enable the administrator to perform a comparison between two calendar groups to track any discrepancy. Submit a payroll approval request to the appropriate approver using the new Request Payroll Approval CHN page. A notification will be sent to the approver based on the Approval Setup Configuration. Monitor the approval status, and track approval history. Recalculate payroll and submit a new approval request if the first approval request is rejected. Finalize payroll when approval is obtained.
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Payroll administrators have the ability to configure an approval process with multiple approvers and to set up delegations using standard capabilities of the Approval Workflow Engine (AWE) and the Delegation Framework.
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Access new components (that replace Brackets) to store PHF/SI countrys legislative data and company setup data. The new Benefit Administrator components include: Mapping PHF/SI Cont Area CHN (Payroll Administrator component will be Mapping PHF/SI Tax Area CHN.) Salary Guideline Cont Area CHN (Payroll Administrator component will be Salary Guideline Tax Area CHN.) PHF/SI Setup CHN Company PHF/SI Setup CHN
Access new components that replace the Element Assignment by Payee component, to store employee PHF/SI data for overrides and other useful employee information for PHF/SI calculation and reporting. The new components include: Define PHF/SI Sequence CHN Payee PHF/SI Setup CHN
France
PeopleSoft Global Payroll for France 9.2 delivers an enhancement in this area: Application Framework
Application Framework
The Application Framework feature is enhanced to support the new N4DS format for year end reporting and the new paperless Employer Certificate (Attestation Employeur Dmatrialise ), both being enforced as of January 1st, 2012, in lieu of the previous DADS format and the previous Assedic certificate paper form. Various usability enhancements are also delivered to support more frequent use of the feature as the new Employer Certificate is to be provided for all terminated employees. Enhanced Run Extraction FRA page In order to improve usability and flexibility to change parameters on run time, a hyperlink has been added to the Run Extraction FRA page to access the Define Extraction data page, which now opens as a modal window. The user can change the parameters on the Define Extraction Data page and return to Run Extraction page for further processing.
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Run Extraction FRA page and Define Extraction Data page (in modal window)
Enhanced Input Extra Data FRA page The Input Extra Data FRA component has been modified to provide extra data based on Node and Attributes setup. This page can be used to add additional employee data to the GPFR_AF_EXTRACT output record. Support for N4DS Year End reporting format as of January 2012 The new N4DS format for year end reporting is delivered in Global Payroll France as a new application (N4DS2011) in Application Framework. Going forward, the new N4DS format will be the base of all applications delivered in Application Framework to support year end reporting. Support for Employer Certificate changes as of January 2012 The new Employer Certificate contains information about terminated employees that has to be transmitted to the Unemployment Agency (Ple Emploi), through a N4DS format file. The new Employer Certificate is delivered in Global Payroll France as a new message (DN-AC) of the N4DS2011 application, and the data extraction is performed through a new run control component which: Displays employees to a given user based on tree security. Shows the list of terminated employees eligible to Employer Certificate processing. Allows the user to remove employees from the list. Generates automatically extraction IDs. Allows the user to generate simultaneously the Employer certificate file and other mandatory termination reports (Work Certificate, Last Payment Receipt). Generates automatically the sequence number requested by the Unemployment Agency.
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A new component is delivered to update the extracted data that allows the user to: View extracted data in a visual fashion, following the structure of the file. View the PDF generated by the Unemployment Agency for each employee. Update and validate data based on calendar group ID and the sequence number, for which the extraction was run. Keep data entered or updated manually in records when the extraction is run again.
Spain
HR localization for Spain 9.2 delivers an enhancement in this area: AFI
AFI
The AFI feature in HR localization for Spain streamlines the business processes related to hiring. When a company hires a new employee in Spain, the hiring information must be communicated to various Government Agencies via mandatory reports. Prior to release 9.2, the reporting process was more complex and time consuming, as some data linked to the Contract were not synchronized and you had to enter the data more than once, and sometimes at run time. PeopleSoft HCM 9.2 introduces an easier and simpler data entry option for Spanish customers. Instead of entering data in multiple pages, now you have a single data entry point where you can enter all data at once. An example of a process made simpler is the Hiring Process. Furthermore, the new interface guides you better during data entry. You need to enter only the data needed for a specific contract or action. In addition, the data entry validation ensures that you have entered the mandatory data.
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Manage Contract Actions The new Contract Data ESP page populates the fields depending on the Contract Action and Contract Type selected. For example, in the case of permanent contracts, the fields Contract End Date, Contract Duration, and Duration Units are hidden. However, for temporary contracts, these fields are visible in the page and are mandatory. The Contrata Status hyperlink on the page introduces an option to view and track the status of Contrat@ communications.
Contract Data page from the new Update Contracts ESP component
Manage Contract Clauses You can enter the HR data for generating reports that depend on the contract on the Contract Clauses page. The Contract type determines the data displayed on this page and the contract templates that can be selected. Data entry validation verifies if the user has entered the mandatory data. You can also verify the Job Data Details from this page.
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Contract Clauses page from the new Update Contracts ESP component
Manage Contract Signature Data The Contract Signature page enables you to enter the data needed for contract signatures, representative, signature date, and signature city. You can also enter tutor details, if needed. The page also enables you to print the contract, including the contract annexes. Click the Print Contract button to print the contract based on the selected SPEE template. Additionally, you can manage the basic copy. While managing the basic copy, you can print it directly from this page. A new setup component enables you to set up representatives that can be assigned to the hiring centers.
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Contract Signature page from the new Update Contracts ESP component
Enter Data for AFI Reports You can use the AFI Events page to enter the information to be reported to Social Security (via the AFI report). This replaces the AFI Data page from previous releases. The data on this page changes depending on the AFI Action and Reason you select.
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The page displays the general data linked to a contract and hides the less relevant data. It also enables you to view the list of AFI communication and track their status. You can enter the Contract Event manually, or generate it from the Contract Data page. The page also enables you to enter additional information against events.
AFI Events page from the new Update Contracts ESP component
Enter Payroll Data The Payroll Data page enables you to display and store most of the relevant data related with payroll, which depends on the contract (For example, Contributions or Reductions that applies to an employee). Additionally, this page has hyperlinks to quickly navigate to other employee data pages like Tax Data and Supporting Element Overrides. You can view this page only if you have GP Spain installed.
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Payroll Data page from the new Update Contracts ESP component
The Contract Type page now includes four new fields.
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Process Changes
In line with the data entry changes, the processes listed below are also modified. AFI process The modified process enables you to control what information has already been sent. It also enables you to decide if you want to regenerate the report for the communications that were already included in a previous AFI file. Contrat@ XML generation The Print Contrata XML file enables you to select the population and run the process to print the XML file in a single transaction. Contracts printing process The process enables you to print the contract for a group of employees all at once. The improved process also enables you to select the population and run the process to generate a PDF file in a single transaction.
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Delt@ and Fundacin Tripartita reporting The new feature also simplifies the Delt@ and Fundacin Tripartita reporting processes. Starting with release 9.2, you can select the population and run the process to print the XML files in a single transaction.
Switzerland
PeopleSoft Global Payroll for Switzerland 9.2 delivers enhancements in the area of Multiple Employment Records.
Enhancements in these areas are two-fold for Non-MC (Multi-Contract) environments and for MC environments. Enhancements in non-MC environments are: Individual employees are considered as a single legal entity. Reference record and employee record have an one-to-one relationship.
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User assigns Swiss attributes to a dedicated employee record. Independent Payroll is generated for this legal entity per employee record.
For example, in a non-MC environment, child allowance can be assigned only to one person, who is active in service, and the amount and duration will depend on the canton of work location. Enhancements in MC environments are: There can be multiple employment records for a single employee / legal entity spanning several companies, and canton of work locations. Unlimited number of records can be added. Multiple employment records are mapped to a single reference record. Reference Record and employee records have a one-to-many relationship. The reference record acts as the unified single legal entity. User assigns Swiss attributes to this unified single legal entity. Payroll and ceilings are applied to the single legal entity. Reference records are identified by the system and this controls prompting and defaults.
Enhancements are reflected as changes in calculation, data model, existing UI elements, and to the Tax Statement (GPCH_AE_TX07).
Workflow
The actual workflow is displayed below. In all the UI screens listed, the reference record in Level 0 indicates the most recent record and is displayed for information purposes only. The reference record in Level 1 indicates reference record as of effective date. This reference record determines prompting and defaults. On mouse over of the employee name in all screens, details of the employee as of Level 0 are displayed in a drop-down window.
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Define EO Payment
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Maternity Leave
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Thailand
PeopleSoft Global Payroll for Thailand 9.2 delivers enhancements in these areas: Provident Fund Bank Transfer Payroll Register Report Reconciliation Report
Provident Fund
In Thailand, employees and employers contribute to one or multiple provident funds periodically. For each provident fund, employee and employer contribution rates often depend on the employees length of service. The delivered enhancement automatically updates contribution rates as an employees length of service increases to ensure correct payroll calculation at any time. Provident Fund Setup A new application engine is delivered to keep employee and employer provident fund contribution rates up to date against the employees actual length of service. A new Update Provident Fund Info THA run control page is delivered to run this application engine. The application engine runs automatically during the payroll calculation process and updates the provident fund data, which an employee can view in the provident fund self-service page.
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In addition, the Payee Provident Fund Setup page is modified to manage employee preferences. An employee can choose to keep the companys default employee contribution rate or to enter a different employee contribution rate, provided that it is under the employer contribution rate. The Payee Provident Fund Setup self-service page is modified in a similar way.
Bank Transfer
PeopleSoft Global Payroll for Thailand 9.2 leverages the SEPA banking framework, which is now a global framework in the 9.2 release, to deliver EFT files for Thailand. This provides users with an endto-end banking process for Thailand. EFT formats PeopleSoft Global Payroll for Thailand 9.2 delivers three EFT formats (BBL, KBANK, TMB) as system data.
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Reconciliation Report
The Reconciliation Report (pdf) delivered in PeopleSoft Global Payroll for Thailand 9.2 enables payroll administrators to track any deviation in payroll between two pay periods. Payroll administrators can: Configure groups of payroll elements for the report, using the Element Groups component in Global Payroll Core. Select any source calendar group ID and any target calendar group ID. Select employees based on pay group and company. Select a summary report, a detailed report, or both.
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UK
PeopleSoft Global Payroll for the UK 9.2 delivers an enhancement in the following area: Court Order Processing
Court orders issued by an agency or court for employees are received by the employer. The employer deducts payments from the wages of an employee for the agency or court. The PeopleSoft HCM Court Order feature enables Payroll Administrators to enter the order information needed to process court orders and the payment in the system. The Global Payroll team processes each court order in a specific order and withholds the amount based on the type of order. When the pay run is complete, the employer sends the deducted amount to the recipient. When the court order is satisfied, the order is stopped. The enhanced Court Order Processing feature delivered in HCM 9.2 provides payroll users with a significant number of new capabilities, which eliminate the need for manual adjustments and increase payroll productivity. The enhancements made to the Court Order feature enable users to perform the following tasks: Assign multiple court orders of the same type across multiple regions at the same time. View assignment details in a separate page. Make amendments to a court order. Add scanned copies of the court orders as attachments and add comments. Track outstanding balance. Automatically or manually update the court order end date and status. Add custom issuing authority values. Add custom court order reasons.
Assign Multiple Court Orders Previously, it was not possible to enter more than three court orders of the same type concurrently for an employee. Payroll users can now assign any number of court orders of the same type concurrently to an employee. The enhanced Court Order functionality also enables users to assign orders from multiple regions at the same time (England and Wales, Northern Ireland, or Scotland).
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The enhanced Court Order feature captures the required data and transfers the data using the interface to the Global Payroll Core Earning and Deduction assignment for processing.
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Assignment Details Users can click the Court Order Reference hyperlink to view the court order details in the Assignment Details page.
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Store Order Files Tab with Options to Add, Delete, and View Attachments
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Track Outstanding Balance Previously, users could not check deductions being made on account of a court order and the status of outstanding balances. Users were not able to review the history of the court order. The enhanced Court Order functionality enables users to track the status of a court order outstanding balance at any time. The status of outstanding balance of a court order is viewable in a new Review Court Orders GBR page. Balances and end dates are updated by a batch process that can be run from a new run control page. The Review Court Orders GBR page displays the history of all court orders of an employee.
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Update End Date GBR page Issuing Authorities Administrators can add custom issuing authority values for the user to select from the Issuing Authority drop-down list when assigning or updating a court order.
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Court Order Reasons Administrators can now add custom court order reason values that users can select from the Court Order Reason drop-down list. Users can select the court order reason when making changes to a court order. This will help assist employees who want to know the reason for the changes made. This feature also helps when auditing payments to deduction recipients.
This also enables administrators to easily reconcile court order entries against deductions and accumulators generated in payroll. This also enables users to generate easy reports on court orders.
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