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ADVISORY

e-Governance
Enabling transparency and efciency in government
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e-Governance: Enabling transparency and efciency in government


The need for good governance for Indias development is widely accepted. The challenge before the Indian government is to look at ways to improve governance. One of the ways to achieve the same is through the use of Information and Communication Technology (ICT) or e-Governance, a signicant enabler for the endeavor. Indias National e- Governance Plan (NeGP) has paved the way for a systematic, wide scale implementation of e-Governance across the country. However, considering the larger perspective that thousands of departments all over the country are still delivering public services manually in a largely inefcient manner, e-Governance in India is still at a nascent stage and implementation of e-Governance strategies in a time bound and efcacious manner is essential to public interest

The Governments initiative


The NeGP of the Government of India focuses on the creation of the fundamental infrastructure required for e-Governance. It takes a holistic view of various e-Governance initiatives being undertaken across the country and integrates them into a collective vision of making all Government services accessible to the common man in his locality, through common service delivery outlets and ensuring efciency, transparency & reliability of such services at affordable costs to realise the basic needs of the common man (source: www.mit.gov.in)

2011 KPMG, an Indian Partnership and a member rm of the KPMG network of independent member rms afliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

KPMGs e-Governance Focus


KPMGs network of rms have an established global practice on Government Advisory which focuses on working with the governments on matters of Policy formulation and improvement, Design, Implementation and programme management of specic initiatives across Infrastructure, Healthcare, Rural and Urban development, Education, Security and Justice to name a few. KPMG in India focuses on e-Governance advisory across central and state governments, key government departments and public bodies working towards better governance. We have developed core competencies in the government sector and have professionals specically focused on developing tailored services and solutions to address the needs of the government. KPMG India after having created a niche for itself in the country has successfully expanded its footprint overseas. Leveraging on the expertise developed through extensive work done with the Indian government, KPMG India is partnering with international governments advising them on matters pertaining to Policy and Strategy.

Pan India projects


Our e-Governance practice has carried out projects across the country. We are working closely with many government entities at the centre, state and panchayat levels on strategic projects to help deliver the benets of e-Governance.

2011 KPMG, an Indian Partnership and a member rm of the KPMG network of independent member rms afliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

Cross domain expertise KPMG in India has supported numerous successful initiatives across various government sectors and has specialized experience in several including: Urban Development Rural Development (Panchayati Raj) NeGP Infrastructure Education Health Infrastructure (utilities) Emigration Revenue, Excise & Taxation Transport & Logistics Agriculture Justice and security Social services We engage the services of domain specialists for specic deliverables in each of the projects undertaken by us. This strategy can add value to our clients by helping ensure that the advise offered by us is based on well-informed, sound and knowledgeable inputs

Client engagement framework

2011 KPMG, an Indian Partnership and a member rm of the KPMG network of independent member rms afliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

KPMG Methodology and Tools


KPMGs methodology for executing e-Governance projects is founded on achieving the largest benets in the quickest time. It is repeatable and yet customizable to the needs and context of every client enabling the realisation of benets on a continuing basis. This is achieved through both the transfer of skills and knowledge and also through the use of tools that are proven and rened during our engagement Our approach is risk managed and therefore the pursuit of nancial benets is balanced with robust control over the project and service delivery.The availability of a large pool of tools and templates developed through the experience gained over multi-farious engagements helps us manage the engagements effectively, enables standaridized output and ensures quality deliverables

2011 KPMG, an Indian Partnership and a member rm of the KPMG network of independent member rms afliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

KPMGs experience
Our e-Governance domain experience is diverse and extensive and we have had association with various government departments and state entities across the country on various engagements. Highlighting our select and key project experiences:

Domain
Urban development

Services provided
Setting up of PMU for implementation of e-Governance in ULBs under JNNURM DPR Appraisal & programme management of project rollout Advisory services including requirements study of GIS & design framework for outsourcing the aerial photography, contact survey, system development work and assistance in drafting RFP for vendor selection Preparation of DPR for e-Governance roadmap under JNNURM

Infrastructure (utilities)

Program management for state wide IT systems implementation Developing IT architecture and DPR for cost benet analysis and risk analysis for applications and supporting infrastructure Framework design for monitoring of the project implementation, bid process management, DPR and RFP preparation Assessment of citizen centric web interface , selection of webmaster and testing of interface Development of SWAN RFP ,bid process management and programme management of SWAN implementation Third party auditor to monitor SWAN performance Technology and network review of states broadband network Consultancy for implementation of e-forms through state portal & SSDG Consultancy for evaluation of bids for State Data Centre

Revenue, excise and taxation

NeGP infrastructure

Health Emigration

Advisory services to design healthcare management information system Advisory services for re-engineering of emigration processes ,designing of detailed architecture strategy and solution architecture , designing of change management strategy and preparation of RFP Programme management for a project that aimed at simplifying the business environment across central government departments and states Advisory services across 6 states and a UT for As is assessment, business process reengineering and DPR preparation to help client bring e Governance to Panchayati Raj Institutions Advisory services for implementing computerized MIS & GIS systems in the department Advisory services to implement a comprehensive ICT education program Advisory services for organizational restructuring and e-enablement of clients activities. IT strategy development, RFP preparation, requirements specications for implementation, change management, design of PMU, and system integrator selection Project Management services for recommending state of the art VSAT network Project management services for police modernization in select states in India

Industrial policy and promotion

Rural development (panchayati raj)

Education

Trade promotion

Communication Justice and security Agriculture

Preparation of IT vision and roadmap

2011 KPMG, an Indian Partnership and a member rm of the KPMG network of independent member rms afliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

2011 KPMG, an Indian Partnership and a member rm of the KPMG network of independent member rms afliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

Contact us Navin Agrawal Executive Director e-Governance Advisory Services E: navinagrawal@kpmg.com T: +91 22 3090 1720 Vikas Aggarwal Director e-Governance Advisory Services E: vikasa@kpmg.com T: +91 124 307 4747

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The information contained herein is of a general nature and is not intended to address the circumstances of any particular individual or entity. Although we endeavour to provide accurate and timely information, there can be no guarantee that such information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act on such information without appropriate professional advice after a thorough examination of the particular situation. 2011 KPMG, an Indian Partnership and a member rm of the KPMG network of independent member rms afliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved. The KPMG name, logo and cutting through complexity are registered trademarks or trademarks of KPMG International Cooperative (KPMG International), a Swiss entity. Printed in India.