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Private sector Public sector Third sector (Voluntary/Charities) 3. What is your organisation's business sector? Energy and Renewables Manufacturing and Engineering Life Sciences Financial and Business Services Food and Drink (incl. Agriculture and Fisheries) Tourism Creative Industries (Digital content and technologies) IT, ITES, Consulting Other (please specify) 4. Where are you based? UK Europe Africa Americas Australasia Asia
5. Does your organisation use SM in the workplace for work related purposes? Before answering this question, please take a moment to go through the list of Social Media provided in the question below Yes No
6. What SM tools do you use? Tick all that apply. (*list adapted from Wikipedia) Blogs Microblogging (i.e. Twitter) Social Networking (i.e. Bebo, Facebook, LinkedIn) Social Network Aggregation (i.e. FriendFeed) Events (i.e. Meetup.com, Eventful) Wikis (i.e. Wikipedia, internal wikis) Social Bookmarking/Tagging (i.e. Delicious, GoogleReader) Social News (i.e. Digg) Photo Sharing (i.e. Flickr) Video Sharing (i.e. YouTube) Livecasting (i.e. Ustream.tv, Skype) Audio and Music Sharing (i.e. Last.fm) Product Reviews (i.e. eopinions.com, TripAdvisor) Business Reviews (i.e. Customer Lobby, yelp.com) Community Q&A (i.e. Yahoo!Answers) Virtual Worlds (i.e. SecondLife) Information aggregators (i.e. Netvibes, Twine) Social Media Monitoring (i.e. BuzzMetric) Social Media analytics (i.e. Sysomos MAP, Alterian SM2) Employment websites (i.e. Monster.com)
Crowd Sourcing (i.e. Crowdspring, Innocentive, TopCoder, uTEst) Other (please specify)
8. How long have you been using these tools for? Less than one year Between 1 and 2 years More than 2 years
9.
Please state your average hours of social networking site(s) use per day? 1-4 hrs 5-8 hrs 9-12 hrs 13 hrs+
9. Who is allowed to use SM for work related purposed at your organisation? All staff Only the managers Other (please specify)
10. What do you use these tools for? Externally facing Internally facing Communication Networking External Knowledge Sharing/Creation Both
(i.e. through blogs, internal wikis) Hiring Marketing Customer Analysis Customer Service Consumer Feedback Community Involvement Crowd Sourcing Other (please specify)
11. Has any of the following teams in your organisation championed the use of Social Media? Human Resources Marketing IT Knowledge Management Sales Customer Service I don't know Other (please specify)
12. Does your organisation issue guidance/policy on the use of Social Media? If your answer is "NO", please go to Q16. Yes No
13. Does your company take pictures or video during events such as parties, client entertainment (golfing, fishing, facility tours), or client training sessions?
Yes No
14. Do you know TCS follows Privacy Policy in their Social Media sites? Yes No
15. Yes
Are you following TCS Social Media Rules while using Social Media Sites. No
16. Do you want TCS to conduct a training/information seminar to their staff explaining the strategy and guidelines? Yes No
17. What feature that is currently not available on social networking sites
18. What feature of social networking sites do you most dislike? A. Unable to access social media sites from outside of Company Network B. Unable to post any external links to social media sites C. Single Sign On is not applied.
19. Does tcs use different social media platforms for every HR functions? yes no