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A.C Solomon Mobile: +91-9962009320 Email: solomonac24@gmail.

com

Objective Statement:
To work in an organization wherein I can develop my skills, knowledge and utilize them to the optimum level for the well being the organization and the society.

Currently Working: Europa Group Store Manager (2013-To Till Date)

About Europa Group


Europa Group is one of the few professionally managed upcoming business houses, in Chennais Retail Industry. Europa opened its first Retail Outlet in the year 1997, in the southern suburb of Chennai Velachery. When the Factory Outlet concept was unheard of in the organized Retail market, With the USP of selling the best brands at genuine discounts throughout the year, the Factory Outlet concept, caught the attention of customers, looking for Value For Money. Thus from the humble beginning at Velachery. Today Europa Factory Outlets are located at over Forty Eight locations in Chennai, Four locations in Tamilnadu and Seven locations in Kerala catering to formal & casual menswear, accessories & women's wear. Gradually, these Outlets were renamed as "Europa Discount Store" reflecting its true perceived value to customers. Mr. Raghunath Narayanan foresaw the emerging opportunity in organized retail industry by also opening Exclusive Branded Outlets (EBO) representing global brands like Levis, Pepe Jeans, Reebok, Adidas and World of Titan,Fastrack and Samsonite.Today, Europa presents a complete fashion wardrobe that complements every facet of ones personality. With Stores numbering over 50 and a combined retail space of over 1,00, 000 sqft, Europa provides its customers a cozy ambience shopping experience. The Group today boasts of employee strength of over 500 employees. Having won the hearts of its customers as a Discount Store, Europa is establishing itself as a preferred Retail Chain by expanding its presence in the best locations with the best brands.

Responsibilities: 1. Manage store operations by ensuring exceptional performance and excellent customer services 2. Ensured proper handling of daily receipts, balanced registers and bank accounts, prepared and made Deposits 3. Assist customers in all aspects of store services including handling complaints and inquiries 4. Maintained responsibility for the overall daily operations of a retail store 5. Coordinate sales promotions and provide sales targets 6. Updated superiors on business performance, new initiatives and other issues 7. Ensure stock availability in the store 8. Assign and schedule work to the employees according to work and shifts 9. Daily Target to be fixed And Shared to Staff

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Experience: Landmark Chennai, India Since 2005 To 2013(Jan) Senior Head of the Section
Company profile: Landmark is the big retail show room in India and taken over by TATA groups. It as branch all over India its operations in 1987 with its first store in Chennai Category killers in all focus categories. Landmark has the widest range of books; Landmark features an extensive selection of music. Established in 1998 Trent Ltd. is part of the Tata Group that operates the Westside chain of retail stores, Star India Bazaar, a hypermarket providing a large assortment of products made available at the lowest prices. Responsibilities: In-charge of planning and execution.

Team development Facilitating staff learning and development


Handling phone queries and customers.
Inventory and cost of goods control.

Daily meeting with the staff. Store opening and closing. Ensures availability of merchandise.
Maintains daily, weekly and period financial reports Ensures all cash handling and cash register function are performed in a accurate and Consistent manner.

Handling customer order.

Handling unusual circumstances.


Attending the ISO meetings. Handling the store events New store openings

Major Strengths: Worked with other customer service team members to improve sales, promotion and customer service delivery Experienced retail sales specialist with strong background in personal sales, loss prevention and promotion techniques Enthusiastic motivated and sincerely enjoy developing and maintaining excellent customer relations Ability to understand others needs, always ready to go an extra mile in meeting expectations and offering solutions Positive Attitude with a very pleasant personality matched with the ability to manage stress, time and people effectively Page 2 of 3

Excellent organizational skills with an ability to effectively manage projects Hardworking, Sincere and Dedicated with an ability to meet deadlines Good communication skills

Educational: B.A English Madras university(2005) Batch Personal Details: Fathers Name Date of Birth Marital Status Permanent Address : : : : A.S.Chandrasekar 24-2-1984 Unmarried # 67, Thamarai Street, Poompozhil Nagar, Avadi Chennai-600 062 English, Hindi& Tamil

Linguistic Skills Computer Skills

Basics (MS-Word, MS-PowerPoint, MS-Excel) Internet Concepts, Ms-Access.

Other Interests: Outdoor Sports, Football Reading Books and listing music

Declaration: I consent to the disclosure of the personal informations given in this form is truly correct and complete to the best of my knowledge

Place: Date:

(A.C.Solomon)

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