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Processing Blocked Documents

Contents:
Release, rejection and forwarding of blocked documents Reassignment Information functions

SAP AG 1999

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Processing Blocked Documents: Unit Objectives

At the conclusion of this unit, you will be able to: Name the different processing functions for blocked sales documents and describe their effects Explain how to access the different information sources used to decide which form of processing is applied to blocked documents

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Processing Blocked Documents: Business Scenario

Usually your credit representatives process at regular intervals their worklist of documents blocked for credit, for example once a day Since the decision as to whether a blocked transaction can be released or must be cancelled depends on several factors, they need various information functions

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Release
Order: 125

SP : Tilia Corp. Credit status: A OK

Order: 125

SP : Tilia Corp. Credit status: B

Order: 125

Blocked

SP : Tilia Corp. Credit status: D Released

Blocked documents Order 125 SAP AG 1999

Released documents

Release

Order 125 -

The following status settings are provided for sales and distribution documents in Credit Management: Blank = credit status is not relevant A = transaction is valid for the purposes of credit management B = transaction is blocked by credit management D = transaction has been released by credit management 'C' is not currently used. This status is provided for every type of check activated for the automatic credit check. The system also determines a total status from the individual status settings.

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Releasing Documents and Carrying Out Another Check

CCA

Risk category Operat.

Deviation: 10% Number of days: 5

Order Tilia Corp. Order value: $10,000 Credit status: B Release on June 1 Tilia Corp. Order value: $10,000 Credit status: D Order changed on June 1

A new check is carried out when: a) The amount is increased b) The time limit is exceeded
SAP AG 1999

Tilia Corp. Order value: $12,000 Credit status: B

You can determine the conditions under which a document is to be checked again once it is released. The check rule for orders can be used to determine the conditions under which an order is to be checked again once it is released. The check rule for deliveries can be used to determine the conditions under which a delivery is to be checked again once it is released. It also influences the check on a released transaction when a delivery is created from an order. When you create a delivery, the release date of the order is copied to the delivery and used for the check carried out in this document. If there are no entries made in the above fields, the transaction is checked again.

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Rejection

List: Blocked documents Doc. no. credit value status Rejection

918 -

Order 918 Tilia Corp.

Reason for rejection

$10,000

Item 10: Credit Limit Exceeded Item 20: Credit Limit Exceeded Item 30: Credit Limit Exceeded

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Information Sources Specific to Credit Management

Credit overview

Credit master sheet

CCA data Customer: Tilia Corp. CCA: Europe Limit: $50,000

Early warning list

Master data list

SAP AG 1999

In Credit Management the use of different information sources to help you decide whether a blocked document can be released or not is of prime importance. For this reason there is a large number of reports and tools that contain a wide range of information. Some of these information sources have been created especially for Credit Management, whereas others come from related areas that can also be relevant for decision-making. The credit master sheet serves to display and print the customer master data of an individual account that is needed for Credit Management. To get an overview of the customer master data of one or several customers you can generate a credit overview. This report is an exceptionally important tool for checking the credit management data of customers in regular cycles. Using the master data list, you can display and print customer credit data. In particular you can display information that is not contained in the credit data, for example customer-specific data or external data that you have created with special supplementary software. From Release 4.5A it is possible to generate an early warning list. However, you must first create a credit vector for the selected customers using program RFCMCRCV.

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Information Sources - General
Customer Customermaster masterrecord record Oldest Oldestitems itemsdue due Last Lastpayment payment Account Accountsummary summary Line Lineitems items

CCA data Customer: CCA: Limit: Tilia Corp. Europe $50,000

FI FIInfo InfoSystem System Sales SalesInfo InfoSystem System

SAP AG 1999

Count Countdata data Dunning Dunningdata data

In Credit Management there is additional important information specific to the customer that can influence decision making. You can use general information on the last payment made by the customer and the oldest items due, for example, taken directly from a customer's credit control area data. Furthermore, it is possible to branch from Credit Management to the customer's dunning and count data. From the credit control area data, the credit master data, and the credit overview, you can list the customer's line items, carry out an account analysis or analyze the payment history. Using the FI info system you can also analyze due dates, the DSO, and overdue items.

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Processing Blocked Documents: Summary

You are now able to: Name the different processing functions for blocked sales documents and describe their effects Explain how to access the different information sources used to decide which form of processing is applied to blocked documents

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0.10Exercises
Unit: Processing Blocked Documents Topic: Different Information Sources

At the end of these exercises, you will be able to: Describe and apply the different information sources available to help you decide how to process blocked documents.

You are processing a list of blocked orders and deliveries. To decide which documents to release/reject, you need to access various data from different areas.

1-1

Display which sales documents have been blocked within your group due to a credit limit check.

1-2

A transaction can appear in this list as a result of various credit checks. Find out which checks were carried out for the documents in your list and find out the results of those checks.

1-3

Display the credit master sheet for the customer concerned.

1-4

Display a short summary of information on your customer by calling the credit overview.

1-5

Display the credit control area data and find out when the last payment was made.

1-6

Call the account analysis for customers.

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Reject the blocked sales document. The delivery should remain blocked.

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0.11Solutions
Unit: Processing Blocked Documents Topic: Different Information Sources

1-1

Display which sales documents have been blocked within your group due to a credit limit check. Accounting Financial accounting Accounts receivable Credit management Exceptions Blocked SD documents

1-2

A transaction can appear in this list as a result of various credit checks. Find out which checks were carried out for the documents in your list and find out the results of those checks. Select a document line and choose Environment Document info Document status

1-3

Display the credit master sheet for the customer concerned. Select a document line and select Environment Credit master sheet

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Display a short summary of information on your customer by calling the credit overview. Select a document line and choose Environment Credit overview

1-5

Display the credit control area data and find out when the last payment was made. Select a document line and choose Environment Customer master credit Control area data Extras Last payment

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Call the account analysis for customers. Accounting Financial accounting Accounts receivable Account Analysis

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Reject the blocked sales document. The delivery should remain blocked. Accounting Financial accounting Accounts receivable Credit management Exceptions Blocked SD documents Select the relevant document line and choose Edit Reject (enter rejection reason 20)

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