Lesson 11: Administering Windows 7 Multiple Choice 1.

Which tool provides an environment in which you can use command-line tools to work with drivers, disks, and network resources and an environment that can be useful in troubleshooting a wide variety of problems? a) Windows PE b) Disk Management snap-in c) Device Manager d) Network Diagnostics Answer: a Difficulty: Easy Section Reference: Using Troubleshooting Tools Explanation: Windows PE provides a pre-installation environment from which you can use command-line tools to work with drivers, disks, and network resources. 2. You want to view the logs shown in the Event Viewer on a remote computer. What should you do? a) Use the Connect To Another Computer command in the Action Menu within the Event Viewer. b) Use the Redirect to in the Action Menu within the Event Viewer. c) Use the Remote option in the Action Menu within the Event Viewer. d) Use the Remote Control option in the Action Menu within the Event Viewer. Answer: a Difficulty: Medium Section Reference: Using Microsoft Management Console Explanation: A snap-in that is directed at a specific system typically has a Connect To Another Computer command in its Action menu. Selecting this command opens a Select Computer dialog box in which you can specify or browse to another computer on the network. After you select the name of the computer you want to manage and click OK, the snap-in element in the scope pane changes to reflect the name of the computer you selected. 3. Which console can be customized to include any snap-in that you need organized in any way that you want? a) SAC b) MAC c) MMC d) DLL Answer: c Difficulty: Medium Section Reference: Using Microsoft Management Console Explanation: When you add a snap-in to a custom console, you select the computer you want to manage with that snap-in. You can also add multiple copies of the same snap-in to a custom console with each one pointed at a different computer. This adds a new dimension to MMCs functionality. Not only can you create custom consoles containing a variety of tools, you can also create consoles containing tools for a variety of computers. 4. Which troubleshooting tool enables you to connect to a users remote computer, view and interact with the users screen, and chat with the user?

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a) Remote Desktop b) Remote Assistance c) Computer Management console d) Computer Assistant Answer: b Difficulty: Medium Section Reference: Using Remote Assistance Explanation: Remote Assistance is a Windows 7 feature that enables an administrator, trainer, or technical specialist at one location to connect to a distant users computer, chat with the user, and view either all of the users activities or take complete control of the system. 5. What port does Remote Assistance and Remote Desktop use? a) TCP 80 b) TCP 3389 c) TCP 5000 d) TCP 5001 Answer: b Difficulty: Hard Section Reference: Using Remote Assistance Explanation: Remote Assistance and Remote Desktop uses Transmission Control Protocol (TCP) port number 3389 for all its network communications. For networks that use Remote Assistance internally and are connected to the Internet, it is recommended that network administrators block this port in their firewalls to prevent users outside the network from taking control of computers that request remote assistance. However, it is also possible to provide remote assistance to clients over the Internet, which requires leaving port 3389 open. 6. Which program enables you to connect to a remote computer including servers with no interaction required from the remote computer? a) Remote Desktop b) Remote Assistance c) Computer Management console d) Computer Assistant Answer: a Difficulty: Medium Section Reference: Using Remote Desktop Explanation: Remote Assistance is intended to enable users to obtain interactive help from other users, whereas Remote Desktop is an administrative feature that enables users to access computers from remote locations, with no interaction required at the remote site. Remote Desktop is essentially a remote control program for Windows computers; there are no invitations and no read-only capabilities. When you connect to a computer using Remote Desktop, you can operate the remote computer as though you were sitting at the console and perform most configuration and application tasks. 7. Which of the following requires invitations to use? a) Remote Desktop b) Remote Assistance c) Computer Management console d) Computer Assistant

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Answer: b Difficulty: Medium Section Reference: Using Remote Assistance Explanation: To request a Remote Assistance session, a client must issue an invitation and send it to a particular expert. The client can send the invitation using email or save it as a file to be sent to the expert in some other manner. 8. How can you execute commands on a remote computer? a) Use remotcmd.cmd. b) Use winrs.exe. c) Use remote.exe. d) Use rpc.exe. Answer: b Difficulty: Medium Section Reference: Using Windows Remote Management Explanation: Windows Remote Management is a Windows 7 service that enables administrators to execute commands on remote computers using Windows PowerShell or the Windows Remote Shell (WinRS.exe) command line program. 9. Which component(s) displays the boot menu and loads the kernel? a) Windows Boot Manager and Windows Boot Loader b) Boot Configuration Data c) NTDetect.com d) Boot.ini Answer: a Difficulty: Easy Section Reference: Understanding the Windows 7 Startup Process Explanation: When booting from a hard disk, the system loads the master boot record (MBR) from the disk and locates the active (bootable) partition. The system then loads and runs a stub program called Bootmgr, which switches the processor from real mode to protected mode and loads the Windows Boot Manager application. EFI computers have their own built-in boot manager that Windows 7 configures to run the same Windows Boot Manager application, which eliminates the need for the interim disk location steps. 10. Where is the boot menu configuration stored? a) Boot.ini b) Config.sys c) BCD registry file d) NTLoader.cng Answer: c Difficulty: Medium Section Reference: Understanding the Windows 7 Startup Process Explanation: The system reads the Boot Configuration Data (BCD) registry file, which contains the systems boot menu information and provides the user with access to the boot menu. If there is only one operating system installed on the computer, the boot menu appears only when the user presses the a key just after the POST or presses the F8 key to display the Advanced Boot Options menu.

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11. Which of the following reverses all of the system configuration, driver, and registry changes you made since the computer last booted successfully? a) Loadable Configuration b) BCD registry settings c) Last Known Good Configuration d) Safe mode Answer: c Difficulty: Medium Section Reference: Using Alternate Boot Options Explanation: The Last Known Good Configuration option reverses all of the system configuration, driver, and registry changes you made since the computer last booted successfully. You should use it if you made a change to the system and now the system no longer boots properly. 12. You load a driver for your motherboard and now the system does not boot properly. What should you do to overcome this problem? (Choose the best answer.) a) Reinstall Windows. b) Use the Last Known Good Configuration. c) Reboot the Computer and select Unload Driver. d) Boot to Compatibility mode. Answer: b Difficulty: Medium Section Reference: Using Alternate Boot Options Explanation: The Last Known Good Configuration option reverses all of the system configuration, driver, and registry changes you made since the computer last booted successfully. You should use it if you made a change to the system and now the system no longer boots properly. 13. What option starts the computer with a minimal set of generic drivers which are needed to run the system? a) Enhanced mode b) Last Known Good Configuration c) Safe mode d) Compatibility mode Answer: c Difficulty: Easy Section Reference: Using Alternate Boot Options Explanation: The Safe mode options start the computer with a minimal set of generic drivers, just those needed to run the system. After the system is running, you can exercise control over and gather information about the startup process using various tools. 14. Which tool enables you to easily enable or disable individual applications and services to be enabled during the startup sequence? a) System Information Tool b) System Configuration Tool c) Startup Tool d) Select Tool Answer: b Difficulty: Medium

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Section Reference: Using the System Configuration Tool Explanation: If you can get Windows 7 to start in Safe mode, the System Configuration tool enables you to exercise a great deal of control over the startup process. You can select the type of startup to perform, configure a variety of BCD registry file settings, and specify individual applications and services to be omitted from the startup sequence. 15. When Boot Logging is enabled, what is the name of the boot log and where is it located? a) \Windows\ntblog.txt b) \Windows\boot.log c) \ntb.log d) \system32\boot.log Answer: a Difficulty: Easy Section Reference: Enabling Boot Logging Explanation: Boot logging gathers information about the most recent startup process and saves it to a text file for later examination. However, boot logging is not enabled by default. When enabled, the system creates a log file in the \Windows folder called Ntblog.txt. 16. What is similar to Windows PE but also gives you a collection of recovery tools that can identify and repair many of the problems that can prevent the system from starting? a) BootPE b) Recovery Console c) Windows RE d) BIOS Boot Answer: c Difficulty: Medium Section Reference: Using Windows RE Explanation: For computers that already have the operating system installed, Windows 7 includes the Windows Recovery Environment (Windows RE), which is essentially the same as Windows PE. By booting into Windows RE, you bypass all the drivers, applications, and services that can be the source of a startup problem. Windows RE also provides access to a collection of recovery tools that can identify and even repair many of the problems that can prevent the system from starting. 17. Which of the following is NOT a recovery tool found on Windows RE? a) Startup Repair b) System Restore c) Windows Network Diagnostic d) Command Prompt Answer: c Difficulty: Medium Section Reference: Using the System Recovery Tools Explanation: When you load Windows RE from the Windows 7 installation DVD, the system provides you with a choice of recovery tools, including the following: Startup Repair, System Restore, System Image Recovery, Windows Memory Diagnostic, and Command Prompt. 18. What format supports Virtual PCs that contain the entire content of a hard disk in a single, portal file? a) VHC b) VHD

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c) VMM d) VSM Answer: b Difficulty: Medium Section Reference: Working with VHDS Explanation: Microsoft created the Virtual Hard Disk (VHD) format to support its Virtual PC, Virtual Server, and Hyper-V products. A VHD file contains the entire contents of a hard disk in a single, portable file that administrators can use to move entire virtual machines (VM) from one host computer to another. In the logical environment of a virtual machine, a VHD functions exactly like a hard disk drive does in a physical machine. 19. What program do you use to create a new VHD in Windows 7? a) System Configuration tool b) System Information tool c) Disk Management console d) Boot Disk tool Answer: c Difficulty: Hard Section Reference: Working with VHDS Explanation: To create a new VHD in Windows 7, you can use the Disk Management snap-in, accessible from the Computer Management console, or the Diskpart.exe command line program. 20. How do you add a VHD file to the boot menu? a) Use BCDedit.exe b) Use System Configuration tool c) Use Boot Disk tool d) Use System Information tool Answer: a Difficulty: Medium Section Reference: Booting from VHDs Explanation: After you deploy the image, you must add it to the Windows 7 boot menu before you can select it when the system starts. To do this, you use the BCDedit.exe utility from the command line. 21. What new feature used with Windows 7 and Windows Server 2008 R2 enables networks with computers at remote location to conserve bandwidth by storing frequently accessed files on local drives? a) BranchCache b) DirectCache c) ProtectCache d) BackupCache Answer: a Difficulty: Easy Section Reference: Using BranchCache Explanation: To implement BranchCache on your network, you must install the appropriate modules on your server(s) and configure Group Policy settings on both servers and clients. BranchCache requires a minimum of one content server and one or more branch office workstations. You can install additional content servers at any location that serves files to branch offices.

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22. Which BranchCache mode enables each Windows 7 workstation on the branch office network to cache data from the content server on its local drive and then shares the cached data with other local workstations? a) Distributed cache mode b) Hosted cache mode c) Workstation cache mode d) PC cache mode Answer: a Difficulty: Easy Section Reference: Using BranchCache Explanation: BranchCache is a client/server application that supports two operational modes. Distributed cache mode has each Windows 7 workstation on the branch office network cache data from the content server on its local drive and then shares that cached data with other local workstations. 23. What type of backup creates a separate backup of the computers system disk and reserve partition that Windows 7 creates on the disk during installation and saves to a VHD file on the backup device? a) Full backup b) Incremental backup c) Differential backup d) System image backup Answer: d Difficulty: Medium Section Reference: Creating a System Image Backup Explanation: To back up the entire system disk, you must perform a system image backup, which is a separate backup of the computers system disk and the reserved partition that Windows 7 creates on the disk during installation. Unlike the file and folder backup, which simply copies files to a compressed archive, a system image backup saves each block of the selected targets to a VHD file on the backup device. 24. Which of the following is a copy of various operating system configuration settings and registry information from a specific point in time? a) Point-in-time backup b) System restore point c) System state d) Incremental backup Answer: b Difficulty: Easy Section Reference: Performing a System Restore Explanation: A system restore point is a copy of various operating system configuration settings and registry information from a specific point in time. If you experience a problem related to a particular change in the system configuration, you can use the Backup and Restore control panel to restore the computer to the system settings to a time of your choosing. 25. What are duplicates of files that Windows creates as part of a restore point? a) System state b) System restore point c) Point-in-time backup d) Volume shadow copy

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Answer: d Difficulty: Medium Section Reference: Restoring Previous Versions Explanation: Volume shadow copies are duplicates of files that Windows creates as part of a restore point. If Windows 7s System Protection feature is turned on (which it is by default for the system disk), the system automatically creates restore points at periodic intervals. During the creation of a restore point, Windows creates shadow copies of files that have been added or modified and saves them in a cache. Fill in the Blank 26. To open a Remote Assistance session with a remote computer, the remote user must issue a(n) ____________. Answer: Invitation Difficulty: Medium Section Reference: Using Remote Assistance Explanation: To request a Remote Assistance session, a client must issue an invitation and send it to a particular expert. The client can send the invitation using email or save it as a file to be sent to the expert in some other manner. Short Answer 27. Where do you enable or start Remote Desktop on a computer so that it can accept incoming connections? Answer: Use the controls on the Remote tab of the System Properties sheet, which you access from the Control Panel. Difficulty: Medium Section Reference: Activating Remote Desktop Explanation: By default, the Remote Desktop Services service that powers the server side of Remote Desktop is not started on computers running Windows 7. Before you can connect to a distant computer using Remote Desktop, you must start it using the controls on the Remote tab of the System Properties sheet, which you access from the Control Panel. Select one of the Allow Connections options, depending on your security needs, and click OK. 28. What command do you use to allow remote management communications on a PC so that you can use winrs.exe? Answer: winrm quickconfig Difficulty: Hard Section Reference: Using Remote Management Explanation: Windows 7 does not start the remote management service by default. Therefore, you need to configure the computer to allow remote management communications. 29. What command do you use to open an elevated PowerShell session? Answer: Icm computername Difficulty: Hard Section Reference: Using PowerShell Remote Commands

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Explanation: Like WinRS.exe, PowerShell requires the Windows Remote Management service to be configured and running on both computers. The configuration parameters are exactly the same. To execute a PowerShell command on a remote computer, you must open an elevated PowerShell session and use the following syntax: icm computer {command}. 30. What command do you use to start the System Configuration Tool? Answer: Msconfig Difficulty: Medium Section Reference: Using the System Configuration Tool Explanation: If you can get Windows 7 to start in Safe mode, the System Configuration tool enables you to exercise a great deal of control over the startup process. You can select the type of startup to perform, configure a variety of BCD registry file settings, and specify individual applications and services to be omitted from the startup sequence. To start the System Configuration tool, click Start, type msconfig in the search box, and press Enter.

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