JOB DESCRIPTION

Job Title: Administrative Head Department: Administration Direct Reports to: Senior Management Indirect Reports to: Job Summary: Supports operations by supervising staff; planning, organizing, and implementing administrative systems No. of Direct Subordinates: 3 No. of Indirect Subordinates: 3

KEY RESPONSIBILITIES:

Maintains administrative staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities. Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. Provides supplies by identifying needs for reception, switchboard, mailroom, and kitchen; establishing policies, procedures, and work schedules. Provides communication systems by identifying needs; evaluating options; maintaining equipment; approving invoices. Purchases printed materials and forms by obtaining requirements; negotiating price, quality, and delivery; approving invoices. Completes special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results. Provides historical reference by developing and utilizing filing and retrieval systems. Improves program and service quality by devising new applications; updating procedures; evaluating system results with users. Achieves financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures; monitoring costs; analyzing variances. Maintains continuity among corporate, division, and local work teams by documenting and communicating actions, irregularities, and continuing needs. Maintains professional and technical knowledge by attending educational workshops; benchmarking professional standards; reviewing professional publications; establishing personal networks. Contributes to team effort by accomplishing related results as needed.

The principal duties and responsibilities listed above are not exhaustive. The management may assign additional responsibilities in view of changing organizational requirements.

Key Performance Indicators (KPI) are financial and non-financial measures or metrics used to help an organization define and evaluate how successful it is, a key part of a measurable objective, which is made up of a direction, benchmark, target, and time frame. KPIs define a set of values used to measure against. 1. 2. 3. 4. Communication Resource Utilization Team work Administrator

Person Specification Smart and pleasing personality Good communication skills. Focussed and dedicated. Administrator Bachelors Degree in any field is preferred 6-9 years of Experience in the similar field is preferred Accounting and bookkeeping skills Analytical and problem solving skills Decision making skills

Aptitudes / Skills / Abilities

Qualifications / Knowledge / Experience

NOTE: This job description does not form part of the employees contract of employment but is provided for guidance. The precise duties and responsibilities of any job may be expected to change over time. Job Holders should be consulted over any proposed changes to this job description before implementation.

Signature: Written by: Name: Date: Day/Month/Year

Signature: Approved by: Name: Date: Day/Month/Year