Sie sind auf Seite 1von 7

Features preferred while buying Canon printer Quality Price Usage Maintenance cost Availability Onsite service Easy

to use Printing speed Total


30 24 18 21 20 12 14 11 150

35 30 25 20 15 10 5 0

Interpretation: Above the table shows that 20% of the respondents are preferred Quality,16% of the respondents Price feature preferred the cannon printers

SATISFIED LEVEL OF PRICE Highly Dissatisfied Dissatisfied Neutral Satisfied Highly Satisfied Total
0 12 66 40 32 150

70 60
50

40 30 20 10
0

Interpretation: Above the table shows that 44% of the respondents are Neutral level of satisfaction in price, 26% of satisfaction level of price and 21% Highly satisfaction in price.

SATISFIED LEVEL OF QUALITY Highly Dissatisfied Dissatisfied Neutral Satisfied Highly Satisfied Total
0 8 72 52 18 150

80 70 60 50 40 30 20 10 0

Interpretation: Above the table shows that 44% of the respondents are Neutral level of satisfaction in price, 26% of satisfaction level of price and 21% Highly satisfaction in price.

SATISFIED LEVEL OF MAINTENANCE Highly Dissatisfied Dissatisfied Neutral Satisfied Highly Satisfied Total
1 6 78 41 24 150

90 80 70 60 50 40 30 20 10 0

Series1

Interpretation: Above the table shows that 44% of the respondents are Neutral level of satisfaction in price, 26% of satisfaction level of price and 21% Highly satisfaction in price.

SATISFIED LEVEL OF AVAILABILITY Highly Dissatisfied Dissatisfied Neutral Satisfied Highly Satisfied Total
6 12 64 48 20 150

70 60
50

40 30 20 10
0

Interpretation: Above the table shows that 44% of the respondents are Neutral level of satisfaction in price, 26% of satisfaction level of price and 21% Highly satisfaction in price.

SATISFIED LEVEL OF EASY TO USE Highly Dissatisfied Dissatisfied Neutral Satisfied Highly Satisfied Total
6 12 64 48 20 150

70 60 50 40 30 20 10
0 Highly Dissatisfied Dis satisfiedNeutral satisfied Highly Satisfied

Interpretation: Above the table shows that 42% of the respondents are Neutral level of satisfaction in easy to use, 32% of satisfaction level of easy to use and 13.5% highly satisfaction in easy to use.

SATISFIED LEVEL OF EASY TO USE Highly Dissatisfied Dissatisfied Neutral Satisfied Highly Satisfied Total
17 26 48 43 16 150

50
45

40 35 30 25 20 15 10 5
0 Highly Dissatisfied Dis satisfiedNeutral satisfied Highly Satisfied

Interpretation: Above the table shows that 32% of the respondents are Neutral level of satisfaction in paper jam, 28% of satisfaction level of paper jam and 17% dissatisfaction in paper jam.

Das könnte Ihnen auch gefallen