Beruflich Dokumente
Kultur Dokumente
Content
Yes you can with kanban! 5 driving forces 1. Lean and agile uptake in IT is spreading 2. Visualisation accelerates learning and the ability to prioritise 3. Collaborative Planning reinforces efficient project behaviour 4. Transparency provides management control with less overhead 5. The technology is ready Conclusion
3 4 5 7 7 9 10
Synopsis
Dispersed teams, multiple projects and co-workers on the go? As the need for improved overviews and collaboration increases, the use of digital kanban boards is spreading very fast; from software product development and IT departments to white-collar work and service sectors in such disparate areas as health care, marketing, HR and law. Learn more about the main drivers behind the development and how visualisation can be used to improve work efficiency.
Yes you can with Kanban l 2012 by Projectplace International AB. All rights reserved.
Kanban is derived from the Japanese words: kan = visual ban = card
5 driving forces
There are five main driving forces behind the extended use of digital kanban boards: 1. Lean and agile uptake in IT is spreading 2. Visualisation accelerates learning and the ability to prioritise 3. Collaborative planning reinforces efficient project behaviour 4. Transparency provides management control with less overhead 5. The technology is ready
Yes you can with Kanban l 2013 by Projectplace International AB. All rights reserved.
1.
The IT sector, especially software development, has rapidly adopted values, principles and concepts from lean manufacturing and product development. Software development working methods are very influential everywhere, because they can be found in many organisations as a part of product development or in an IT department of any industry. For instance, IT project management offices that have improved project management are assisting other business units with related process and performance improvements, often using approaches adapted from lean management. The use of kanban boards is now spreading very fast from software product development and IT departments to white-collar work and service sectors in such disparate areas as health care, marketing, HR and law, and especially to project management offices in larger organisations. It does so because, no matter the context, it is a tool that provides a whole range of benefits through visualisation. Kanban originated from the Toyota production system and is a scheduling system to help determine what to produce, when to produce it and how much to produce. Today, kanban means different things to different industries. In software development, a kanban system has developed into a specific process, inspired by, but not aligned to the original Toyota production system. A major principle in modern kanban systems and processes is continuous optimisation by work in progress limits (WIP limits).
One common concept present in both lean and agile best practices is visual collaborative planning with kanban boards, or card walls large boards with cards that let you to visualise ongoing workflows of your project, team or department.
Yes you can with Kanban l 2013 by Projectplace International AB. All rights reserved.
2.
The board simply makes it easier to prioritise. All in all, these factors are crucial when it comes to efficiency.
Yes you can with Kanban l 2013 by Projectplace International AB. All rights reserved.
How does visualisation work? The saying, A picture is worth a thousand words refers to the notion that a complex idea can be conveyed with just a single image. It also aptly characterises one of the main goals of visualisation; namely, making it possible to absorb large amounts of information quickly. This is exactly why visualisation is a key element of kanban. Why? Because science tells us the human brain loves visual images and is able to process visually presented information more easily than data in standard linear formats. Arguably, the brain can process images more easily than text, and there is much to gain if knowledge workers can share their knowledge through visualisations rather than long documents consisting of text only.
...science tells us the human brain loves visual images and is able to process visually presented information...
Yes you can with Kanban l 2013 by Projectplace International AB. All rights reserved.
Why does visualisation work? Well-grounded research in group psychology and behavioural science explains why the kanban principle of visualising workflows neutralises cognitive overload, dispelling uncertainty and promoting follow-through; e.g. the Zeigarnik Effect. In fact, new findings in neuroscience confirm this. A recent experiment conducted by Mindlab International found that both individual and groups of office workers waste valuable brain resources, perform less efficiently and retain less information when using traditional office software. The experiment used neurometrics to measure the brains electrical activity to see how efficient people were in completing everyday office tasks, using technology to visualise information. How can visualisation help in project management? A common problem in project management is that team members and project managers tend to be confronted with a large amount of information, which leads to information overload. Research on visualising knowledge of project-based work shows that visual planning tools significantly improve joint problem-solving and the ability to coordinate individual commitments. Knowledge transfer between team members is also significantly improved. Furthermore, research has found that visual management methods can integrate diverse knowledge and handle interaction in complex projects. The visual kanban board works as a gathering point, where the project team can meet and discuss current issues to reach a consensus on which step to take next. Methods like kanban boards help managers prioritise tasks and make project team members more involved in decision-making than before they used the method, implying a larger degree of de-centralisation and ability to self-organise, which is a well-known key to high-performance teams.
transform our conceptual and threatening workload into an actionable, context-sensitive flow. (We see what we are doing.)
Yes you can with Kanban l 2013 by Projectplace International AB. All rights reserved.
3.
When it comes to shaping and reinforcing effective project behaviour, kanban boards have obvious benefits: they make behaviour clearly visible.
Yes you can with Kanban l 2013 by Projectplace International AB. All rights reserved.
By introducing additional elements to the digital kanban board, such as a higher level of interaction, the tool can be refined and peoples positive behaviour shaped even further. How? Think about the success behind social media, where visibility, feedback functions and a feeling of belonging are important features. What it is really about, is that social technology, such as conversation tools and activity streams, has created new opportunities for showing, rewarding and shaping behaviour. Dedication breeds successful organisations According to a Gallup study on employee engagement, organisations that have optimised engagement among their employees demonstrated a 26-percent gain in profits and an 85-percent increase in growth. Unfortunately, the McKinsey Research Institute, at the same time, revealed that 65 percent, or two-thirds of employees, are not emotionally engaged at work. How can digital kanban boards combat this lack of engagement? By using the same mechanisms as the ones in social media: a digital kanban board with social features emphasises work behaviour among colleagues. This is a great hotbed for creating a work atmosphere characterised by responsibility, willingness to help and the ambition to strive ahead. By using an open, transparent dialogue everyone shares the same informationobligations become obvious and the level of engagement increases accordingly.
Its all about shaping human behaviour. The rest is social technology.
Yes you can with Kanban l 2013 by Projectplace International AB. All rights reserved.
4.
By facilitating an open work culture with full transparency, where self-organisation and engagement are main ingredients, there is suddenly no need for managers to attend endless touch-base meetings.
10
Yes you can with Kanban l 2013 by Projectplace International AB. All rights reserved.
Kanban boards give managers and stakeholders visibility without hassles for the team.
>
Digital kanban boards give managers and stakeholders visibility without hassles for the team (reducing organisational complexity, number of meetings, etc.). They also give everybody in the team full insight into who is doing what and what is most important to do right now. This enables individual initiatives, without managers losing controlit increases perceived control through transparency. Moreover, they eliminate turf wars since everyone has access to the same information.
>
>
Managing a mobile, project-oriented workforce According to an IDC study, by 2015 the worlds mobile worker population will have reached 1.3 billion, representing 37.2 percent of the total workforce. At the same time, it is the team-work format that drives business forward, where collaboration is moving from a departmental-wide to an enterprise-wide domain, and often cross-organisationally. Managing a mobile workforce, where an increasing proportion is part of multiple teams, requires trustworthy tools for real-time information sharing. Considering this, digital kanban boards can provide just the real-time visibility, collaboration possibilities and transparency required.
Yes you can with Kanban l 2013 by Projectplace International AB. All rights reserved.
11
The digital kanban board fits like a glove on smartphones, tablets and large TV screens.
5.
While several trends are pointing in the same direction, the digital kanban boards final fate is determined by one thing only: whether the technology is ready or not. And it is, thanks to the combination of several key improvements: screen size, high-resolution screens, touch screen capabilities, real-time functions, ubiquitous internet connection, price and accessibility. Nowadays, as a smart device is in everyones pocket, the use of digital planning boards will most likely take off just like the word processor did in the late eighties, thanks to the proliferation of affordable and easy-to-use smartphones, tablets and large TV screens. The digital planning boardthe digital kanban boardsimply has fantastic potential when it comes to helping people visualise, plan and coordinate their work in an easy and playful way. Use it!
12
Yes you can with Kanban l 2013 by Projectplace International AB. All rights reserved.
Projectplace digital kanban boards with social features are optimised for online devices and different screen sizes.
Projectplace kanban-inspired actions board The Projectplace actions board, with a visual representation of a project plan, is a collaborative planning feature designed for high-resolution screens and tablets. It is inspired by the original kanban board and by the card wall concept you often find in agile software development, like Scrum. The tool enables real-time digital kanban collaboration it is a central hub for communication and information about your projects with a clear, visual overview of how the project is progressing. The web-client implementation focuses on simplicity and ease-of-use, with functions, such as drag-and-drop into different columns, and social features, such as feeds, notifications and conversations, which increase interaction and efficiency even more.
Yes you can with Kanban l 2013 by Projectplace International AB. All rights reserved.
13
Are you and your organisation ready to embrace and take advantage of the new technology the digital kanban board?
Conclusion:
The ways in which we organise our work, together with external pressure, are bringing about a growing need for new tools for better overviews and collaboration. Several factors point to why particularly digital kanban boards may have an increasing role in the future:
>
The kanban method itself is well-established in many industries as visualisation is proven to give positive effects when it comes to improving and speeding up daily work. As the digital version of the kanban board adds more dimensions in interaction between employees, the tool can now be used to further shape and reinforce positive behaviour; an invaluable factor in the success of projects. The digital kanban board provides an instant overview to both team members and project managers, making it easier to engage employees, prioritise, make the right decisions and move toward a common goal. The necessary technology required to take advantage of digital kanban boards is now in place in most organisations and companies.
>
>
>
14
Yes you can with Kanban l 2013 by Projectplace International AB. All rights reserved.
References
1. 2. 3. 4. 5. 6. 7. 8. 9. Anderson, David J., Kanban: Successful Evolutionary Change for Your Busi ness (2010) Benson, Jim, Personal Kanban: Mapping Work Navigating Life (2011) Bradley, Anthony J., The Social Organisation, HBRP (2011) Economist Intelligence Unit, Enterprise Knowledge Workers: Understanding Risks and Opportunities (2007) Gallup, Employee Engagement Study (2012) Gartner PCC Summit, Planning Guide: Collaboration and Content (2012) Gonzalez-Rivas, George, Lean for the Information Age, CRC Press (2011) Graban, Mark, Lean Hospitals, CRC Press (2012) Harvard Business Review Spotlight on Managing Complex Organisations, based on studies conducted by the Boston Consulting Group (Sept 2011)
10. IDC study, Worldwide Mobile Worker Population 2011-2015 Forecast (Dec 2011) 11. 12. 13. Integrative Psychological and Behavioral Science, The Zeigarnik Effect and Completion Principle, Volume 45, Issue 4, pp. 422-457 (Dec 2011) Kniberg, Henrik, Lean from the Trenches Managing Large-Scale Projects with Kanban (2011) Light, Matt, The Lean PMO: Techniques and Roles to Drive Continuous Im provement, Gartner, Inc. (2011)
14. Lindlf, Ludvig and Sderberg, Bjrn, Pros and Cons of Lean Visual Plan ning: Experiences, Int. J. Technology Intelligence and Planning, Vol. 7, No. 3 (2011) 15. 16. 17. 18. McKinsey, The Rise of the Networked Enterprise: Web 2.0 Finds Its Payday (Dec 2010) Mindjet International, Data Digest Report (May 2012) Rawson, Jonathan, Transforming Behaviour Change: Beyond Nudge and Neuromania, RSA (Nov 2011) Whyte, J., Ewenstein, B., Hales, M. and Tidd, J., Visualising Knowledge in Project-Based Work, Long-Range Planning, Vol. 41, pp.7492 (2008)
Yes you can with Kanban l 2013 by Projectplace International AB. All rights reserved.
15
Contact
SWEDEN (HEAD OFFICE)
PROJECTPLACE INTERNATIONAL AB KLARABERGSGATAN 60, 1 TR 111 21 STOCKHOLM TEL: +46 (0)8 586 302 00 FAX: +46 (0)8 586 302 01 E-MAIL: info@projectplace.se www.projectplace.se
NORWAY
PROJECTPLACE NORGE AS KONGENS GATE 0153 OSLO TEL: +47 21 42 41 40 E-MAIL: info@projectplace.no www.projectplace.no
DENMARK
PROJECTPLACE DENMARK APS STERFLLED TORV 14B DK-2100 KBENHAVN TEL: +45 7020 8490 E-MAIL: info@projectplace.dk www.projectplace.dk
GERMANY
PROJECTPLACE GMBH WERFTHAUS SPEICHERSTRASSE 55 60327 FRANKFURT AM MAIN TEL: +49 (0)69 380 7000 00 FAX: +49 (0)69 256 275 38 E-MAIL: info@projectplace.de www.projectplace.de
NETHERLANDS
PROJECTPLACE NEDERLAND BV KABELWEG 57 1014 BA AMSTERDAM TEL: +31-20-201 11 11 E-MAIL: info@projectplace.nl www.projectplace.nl
About Projectplace
Projectplace International is the European leader in project collaboration on the Web. Since 1998, Projectplace has been driving the development of online project tools, inspired by Social Project Management. Today, the service is available in seven languages and has helped over 800,000 users to improve communication and collaboration in their projects. The company has 160 employees based at the headquarters in Stockholm and in local offices in Oslo, Copenhagen, Frankfurt, Amsterdam and Bangalore. Visit us at: www.projectplace.com