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Demonstrative Communication Steven Turlington February 19, 2013 BCOM/ 275

Demonstrative Communication Communication is a form of passing information from one person to the next and from one place to another by acknowledging the seders intent, comprehending the cotext of the message, and acting upon it to be able to create a shared understanding. Communication starts with the sender, who must format the message clearly and correctly, by using proper grammar, punctuation, noun sequencing, and syntax. This is a very important step for the sender because it the sender speaks too fast or too slow, his/her mixes up their words, then this affects whether the message was delivered clearly or not. The message in itself has to be coherent and understandable because if not the medium in which a message is transmitted may be faulty. There is a few ways this can happen, such as information written on paper is not going to be effectively communicated if the ink is smeared, transmission from a video can be unclear and/or shaky, visual and audio communication can be disrupted by simple noise, and distractions from the message medium could be also due to distrations from our environment, such as hot or cold room, loud music and/or sounds, and other people talking loudly. In regards to communication, there are four types of communication which are verbal (spoken communication), non-verbal communication, written communication, and visualization communication. Verbal communication involves using words by face to face communication or through other gadgets of communication, such as a telephone, cell phone, radio, television, and online video chating. Non-verbal communication is the opposite and involves body language, facial expressions, and signs to communicate, not word. Written communication involves writing letters and mailing

them, chatting online, and sending our memos or important information within a company. Visual communication involves television, using Skype or another form of web caming by using ones web cam on their PC, and face to face. Communication is an exchange of information via verbal or written messages and is the process of sending and receiving messages. (Communication, 2012; Cheesebro, OConnor, and Rios, 2010). There must be a sender and a receiver for any kind of communication to take place and if there is no sender and receiver, then communication cannot take place, because after all communication is an exchange of information that takes place between the sender and the receiver. Demonstrative communication involves the process of sending and receiving information and/or messages by non-verbal and unwritten communication through facial expressions, body language, and the tone of voice one uses. Facial expressions can be conceived and viewed by an individual as positive or negative depending on what facial expression an individual may have. A smile would be interpreted as a positive facial expression, while a frown would be interpreted as negative facial expression, but grins can also be either positive or negative. Some individuals interpret grins as arrogant therefore would be negative and an individual grinning about something funny or comical would be interpreted as a positive facial expression. Body language is a powerful tool that is used in any activity that would involve communicating and interacting with other people. One of the first body language movements I consider important is eye contact. Eye contact is an important quality to have with other individuals because it shows others that you are confident and are knowledgeable in certain subject matters

at hand, but if an individual looks down at the floor or up at the ceiling and crosses ones arms, then it is perceived as negative body language, in which it excludes confidence in themselves and for the subject matter at hand. An individuals body language is the most important factor in how a message is received, therefore it would not matter what an individual may have intended to say with their words, because it involves communicating without words, but with facial expressions, gestures, eyecontact, and posture. Whether a message is delivered positively or negatively depends on ones tone of voice. In order to deliver a positive message, one needs to use a non-confrontational and pleasant tone of voice and delivering a negative message would include yelling, fast talking, stumbling with ones words, and may be perceived as being nervous or just someone with a lack of confidence in oneself. Effective ways for a sender and receiver to communicate in a demonstrative way would be to send the right message, making sure the message received is correct, and making sure it is comprehended and understood by the other person. (Effective Communication, 2012) Other ways of demonstrative communication effectively is to use repetition, contradiction, substitution, complementing, and accenting. Ineffective ways of communicating is when an individual is vague. If the senders information to the receiver is not understood, concise, and to the point, then is is a vague request for something to be done, and should be in more detail about the request on how and when something should be done. If one individual is doing more talking than listening or more listening than talking, they are communicating ineffevtively.

References Cheesebro, T. OConnor, L., & Rios, F. (2010). Communicating in the workplace Upper Saddle River, NJ: Prentice Hall http://www.effectivecommunication.net

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