Michele Massa Executive Administrative Assistant 949-922-0376

SUMMARY

Senior member of Southern California Edison SmartConnect Customer Service Division/PMO/Business Integration Administrative Team. Support Execs, Senior Managers, and BI/IT teams that created and implemented software allowing wireless meter communication with any administrative needs. The team also created and successfully implemented additional features that enable customers to manage their electric bill budget resulting in a lower electricity bill and a cleaner environment.
SKILLS Lotus Notes Microsoft Excel Outlook Access Microsoft Office Spreadsheets PowerPoint EXPERIENCE Southern California Edison Sr. Admin Assistant to Sr. Manager of Business Integration 02 / 2009 - Present PROJECTS Employee Contributions Team Created and managed fundraising campaign in collaboration with the Safety Team, participated in other campaigns resulting in 2012 contributions increasing 50% over 2011 GenNext Employee Resource Group - Leadership Team Managed networking luncheons for groups of 100+ Execs/Employees resulting in 2012 Membership increase from 20 to 250 Change Advocate for Edison SmartConnect Lotus Notes 8.5 and Lotus Connections go to person ACCOMPLISHMENTS Sync calendars for Senior Managers and teams including meeting and conference planning activities, processed travel arrangements, handle confidential information Process On/Off boarding requests, badge requests, access orders, IT product orders, move requests, supply orders, expense reports, non PO payment requests for Business Integration Team and Senior IT Managers intranet and SAP Process travel arrangements for multiple Senior Managers through American Express/Concur Plan and facilitate at on site/off site meetings and large scale events for approximately 100 attendees Visio Microsoft Word SAP Executive Level Administrative Support Business Analysis Fundraising

Backup Front Desk Reception Area and back up/assist Exec Assistants and Execs as needed during lunch breaks, emergency leave, vacations and sick leaves Create/Edit Presentations, spreadsheets, email, charts/diagrams Power Point, Excel, Word, Visio Enter/update time reporting for Building Office maintenance personnel into (SAP) Schedule and track repair and maintenance requests - (SAP) Entered and updated project information (Notifications requesting appraisals) (SAP) Manage timely flow of documents necessary to secure easements General administrative duties such as ordering supplies, meeting planning, faxing, copying, word processing, mass mailings Processed confidential background checks for applicants (prior to current on boarding system) Irvine Company Temporary Executive Assistant to Vice President of Retail Properties 2007 - 2008 Managed travel arrangements reporting to the VP of Retail Properties Posted open positions to CareerBuilder after coding staffing requests (HTML) for HR Consultants Entered/updated confidential candidate information in the companys database, using MS Access Field prospective tenant phone calls and determine desirability as a tenant in a neighborhood retail center Forward leasing information and Tenant Evaluation Package to tenants, following up with prospective tenant Proposal preparation with MS Word and Excel Entered work orders, gross sales in MRI proprietary system Contacted tenants regarding late rent, missing gross sales reports and missing insurance certificates Conducted confidential background/reference checks Meeting planning Word processing Reception back up Education Hofstra University Bachelor of Business Administration (BBA) UC Irvine Extension currently attending online course Certificate , Business Analysis