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You may have to restart Internet Explorer for the changes to take effect after you enable or disable
an add-on.
Troubleshooting add-ons
It is frequently acceptable to use add-ons from trusted sources. But sometimes add-ons cause
Internet Explorer to quit unexpectedly. Internet Explorer may quit unexpectedly if the add-on was
poorly designed or if the add-on was created for an earlier version of Internet Explorer. When
Internet Explorer quits unexpectedly, you may be prompted to disable the add-on. If Internet
• Disable the add-on, and then visit the same Web site. Verify that you have to have the add-
When an add-on is blocked from installation because the publisher is blocked, the Manage Add-ons
interface displays an additional category for add-ons that are blocked. When you visit a Web site,
and that Web site uses an add-on that is blocked, you receive a notification in the status bar. The
notification may indicate that some content cannot be displayed because one or more add-ons that
are required are blocked. Or, the notification may indicate that an add-on that is required is
disabled. You can enable a blocked add-on in the Manage Add-ons dialog box or in the notification
1. In Internet Explorer, click Help, and then click Contents and Index.
2. In the Help dialog box, click the Search tab, type blocked publisher, and then click List
Topics.
You can use the Manage Add-ons feature to help troubleshoot other Internet Explorer issues that
are frequently caused by third-party components. Add the Manage Add-ons feature to your
troubleshooting practices.
If you experience a problem when you use the Manage Add-ons feature, try the following:
• Log on to the computer as a different user, and then repeat the task. The configuration of
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Settings
Each add-on that is blocked or disabled is represented by a subkey that has the class
identifier (CLSID) of the add-on that is blocked. You can search for the CLSID in the
HKEY_CLASSES_ROOT registry key to determine the add-on that each key represents.
Note The Settings registry subkey is not created until at least one add-on is blocked or
disabled.
Important This section, method, or task contains steps that tell you how to modify the registry.
However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure
that you follow these steps carefully. For added protection, back up the registry before you modify
it. Then, you can restore the registry if a problem occurs. For more information about how to back
up and restore the registry, click the following article number to view the article in the Microsoft
Knowledge Base:
disable. Use the Group Policy Object Editor to change the policy settings.
1. Click Start, click Run, type gpedit.msc, and then click OK.
• Add-on List
• Process List
• All Processes
You can configure each client to deny all the add-ons that are not included in the Add-on List
This policy setting prevents add-ons from being installed or from being used. This restriction also
prevents the user from managing add-on policy settings individually. If you do not configure this
policy setting, users can manage add-ons that are not already defined in the Add-on List.
Add-on List
You specify individual add-ons by using the CLSID in the Add-on List policy setting. The Value
Name part of the policy setting must be the CLSID of the add-on, and the CLSID must include the
braces that enclose the rest of the CLSID. The Value part of the policy setting must contain one of
• 0 - The add-on is disabled, and users cannot manage the add-on from the user interface.
• 1 - The add-on is enabled, and users cannot manage the add-on from the user interface.
• 2 - The add-on is enabled, and users can manage the add-on from the user interface.
The list of add-ons that are contained in the Add-on List policy setting are stored in one of the
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID
The subkey contains the CLSIDs of the individual add-ons as strings with the data.
To turn off the Disable option and the Enable option for all add-ons, follow these steps:
1. Click Start, click Run, type regedit, and then click OK.
HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Restrictions
Note This registry subkey is available only in a domain environment where access to add-
3. On the Edit menu, point to New, and then click DWORD Value.
4. Type NoExtensionManagement.
To set this registry entry as part of Group Policy, follow these steps:
Configuration.