Paystar Remittance Suite

The Problem & Answer

Introduction
The Paystar Remittance Suite ™ is a robust processing service integrating
several platforms for service and support of our business partner’s customer
needs for receiving, sending and holding cash funds.

Expansion of the services to reach into other countries will always be at our
Partner’s discretion. Translink currently has services that extend in to: The
Americas, Asia, Middle East and Africa.

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The Problem
Lack of Services, Expensive Service, Un-Secure Service
Remittance has been around as long as there has been currency. Today,
many areas of the world utilize only traditional brick and mortar remittance
services that were founded in the 1950’s and earlier. For the consumer the
cost of delivery has been high and delivery methods slow.

For the Central Banks many cash remittances go un-traced when entering
their country. These unregulated remittances generally take the form of cash
(Hawala type systems) and on occasion they may be debit cards such as a
Visa/MC gift card or a card from a 2-card set issued in another country.
Issuers of these 2-card sets enjoy proceeds from international ATM and
currency exchange fees. Visa and MasterCard enjoy a 2-3% international
purchase fee charged back to the cardholder. A US$500 international cash
withdrawal from these methods can cost approximately US$18.50 plus
additional at-the-ATM fees charged by the acquiring bank.

For the consumer: convenience, cost and speed of delivery appear to be the
driving factors in choosing remittance purchases. However the consumer is
willing to forego speed of deliver for a lower cost as long as the transaction
has a history of actually arriving at its intended location.

The Opportunity
A solution to lower cost; dramatically improve convenience and speed
of delivery, and; provide the security of local branch banking.

With Translink, we offer a system utilizing the latest technology of worldwide

intercommunications (Internet), Phone, SMS and Regional Marketing
Operations to provide your customer with consistent, convenient, secure, fast,
low cost transfers of funds.

As a part of our remittance suite we can additionally provide payroll card

services for employees receiving funds and an enrollment solution to provide
for a recipient card in the name of their family member or a business
associate in the same or another country issued by a bank in their country of
residence.

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The Paystar Remittance Suite™
The Paystar Remittance Suite is a platform service that encompasses:

1. Customer Registration
2. Identity Management
3. Remittance (c2c, c2b),
4. Direct Payments,
5. Settlement,
6. Card Management,
7. Virtual Account Management,
8. Top up/Scratchers,
9. mCommerce
10. Credits
11. Ad Campaigns,

Our Business partner will add a link to the Paystar Service to its website. The
Paystar services and features are supported and hosted by Translink.

 
 

Customer Registration

The customer is required to register with the service: including information

about their identity, agreeing to allow the service to transfer funds and to the
terms and conditions of the service.

Once a new customer has registered, verification of the registration

information is performed. The exact verification steps depend on the bank
and regulatory requirements.

The service may be setup to verify the registration in the following manner:

1) Email verification
2) Unique PIN sent to mobile number - the customer will enter this
PIN into the supplied verification forms.
3) Phone registration - the service will call the phone number given
and request their PIN entered in the registration process for
verification.
4) Account Verification - this process varies from bank to bank, but
if a new card account is issued at registration then account
verification is already authenticated. In usual cases the service

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 will deposit a small amount into the account and verify the
amount with the customer. The registration process can open a
new card account at the bank - Translink can work with the
Bank to facilitate this process.

Identity Management

The Paystar Remittance Suite service was built from the ground up to
manage Anti-Money Laundering (AML), Know Your Customer (KYC) and
bank account information. Utilizing PIN authentication, biometrics, security
verification information and SMS with IVR authentication the service offers the
highest levels of fraud prevention in the industry. All measures of the issuing
Bank Identification Number (BIN), age, location and ID verification have been
addressed for this industry.

Remittance (c2c)

Consumers now have the ability to remit funds to family and friends in a
variety of ways. They can have their payroll deposited directly to a prepaid
debit card issued by a local bank in their country or purchase a remittance
token (scratcher) and through Translink have an amount sent to the family
member prepaid debit card (typically in another country and issued by a local
bank) or in some cases directly to an ATM machine for the family member to
have direct access to the cash. In many cases the transfer and the
confirmation sent to both the sender and receiver can be completed instantly.
In cases where the bank cannot receive or process deposit confirmations in
real-time, there can be a delay in receiving the funds. In all cases, as long as
the transaction is valid, the recipient funds are guaranteed to be available.

Remittance (c2b)

Consumers now have the ability to remit funds to a business as long as that
business is registered with Translink and have an account in one of the banks
connected to our platform. This means that any business registered with
Translink can accept mobile payments in real-time. In locations not accessible
for normal POS card-swipe machines or even Web-Based terminals, the
merchant can actually received payment confirmation on their mobile phone
with the funds available upon settlement confirmation.

Direct Payments – Vendors

The Paystar Remittance Suite provides for any business to pay any vendor
instantly on-line. The service provides for the confirmation of payment and
receipt to the vendor’s account at their bank. These payments can be local or
international. Velocity and limits of payments are established by the banks

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involved in the transaction but can exceed the limits imposed upon
consumers.

Direct Payments – ATMs

The Paystar Remittance Suite provides for payouts to be made (with defined
limits) directly to ATM’s by generating a unique PIN and integrating with the
ATM network of our banking partner. A customer would receive the PIN on
their mobile phone and proceed to a supported ATM or Cash withdrawal
machine and enter the PIN to receive the funds without the need to have a
card or a registered account with the bank.

Direct Payments – Employers

Employers can credit funds into their employee accounts directly from their
bank account.

Pay is typically deposited upon receipt of a batch file detailing the employees
and amounts to be transferred and confirmation that funds are available at the
bank to complete the transfer. Instant employer pay transfers can be made
via SMS, IVR or via the branded Card/Account Holder Portal (CHP), supplied
with the service.

This service does not require the use of Visa, MasterCard or any other card
or processing network for payments or transfers, thus avoiding the fees and
possible restrictions imposed by those networks. Employees can access
their funds via SMS, IVR or the CHP for remittance and in many cases
receive a branded debit card from the bank for access to the funds via ATM
or for POS purchases.

Settlement

The Paystar Remittance Suite provides for the settlement of funds between
all parties and banks both locally and internationally. Timing of settlement is
determined by the business partner and the maintenance of float accounts.
Float accounts maintained with the banks can provide for the instant transfer
of funds. If no float account exists, then funds are available to the customer
at the time they are received by the bank. Typically this can be a couple to
several days depending on where the funds are sent.

All transactions are tracked from the originator to the recipient and
confirmation messages for each step are received by the system. Reports
and real-time dashboard statistics are available at the Paystar TRP website.

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Detail records of the transactions (in real-time) are also available to the
business partner’s customer service agents for handling requests from
customers.

Card Management

The Paystar Remittance Suite can integrate with any card management
system that accepts XML/Soap type messages. The customer registration
information can be sent to the card management system used by the
business partner’s bank(s) for the automatic issuance of cards.

Paystar can also integrate messaging for debiting, crediting, balance inquiry,
transaction history and any additional messaging necessary to facilitate the
successful integration of the solution for your customers.

Translink as an option can also provide a full card management system for
any bank desiring to issue cards and maintain accounts for your customers.

Virtual Account Management

The Paystar Remittance Suite provides for the creation of virtual accounts
when traditional bank accounts or branded card accounts are not necessary.
Virtual Accounts funding is maintained at the business partner’s bank and
funds are held separately an in accordance with the requirements and
regulations of the depository bank. The consumer has full website. Mobile,
SMS, IVR, etc access to these funds for remittance and direct payments or
transfer to their traditional bank account.

Top up/Scratchers

The solution provides a module that manages and allows Top up/Scratchers
to be utilized with the mobile commerce platform. The business partner can
brand the service and allow customers to credit their accounts with funds
immediately using the PIN revealed on the Top up/Scratcher. The scratcher
account/pin information can also be transmitted to another individual for
deposit into their authorized ‘Paystar’ account.

mCommerce

The Paystar Remittance Suite service mCommerce module is integrated

within the system. The business partner can define the functions and connect
customized services to the virtual accounts and card accounts. (examples
include SMS and Mobile Phone messaging for balances, history and transfer
of funds from the virtual account to the card or bank account.)

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 Credits

The Paystar Remittance Suite service supports 3 tiers of credit management

used for customer loyalty. Credits can be defined for free service after a pre-
defined amount of usage, in response to a sweepstake run monthly or
quarterly. Translink can work with the business partner to define proper
usage, innovative ideas and campaigns.

Ad Campaigns

The service provides an Ad Campaigns module that allows the business

partner to design or sell their own text or email based advertising campaigns,
to be included within the mobile payments transaction to their customers.

Transfer Limits
Typical limits set within the service are up to $1,000 for any single transaction
and $2,500 per month. These amounts are consistent with AML and most
Central Bank regulations, but can be adjusted with the expressed approval of
the bank in which those funds are held. (foreign bank limits also apply to
individual transactions for international remittance and may impact the limits
established with your bank)

Hard Limits

When a hard limit is exceeded, the transfer is declined. The user can change
the amount of the transfer so as to not exceed the limit. The Paystar CHP
provides the user with their limits in real-time.

Soft Limits

The pattern of funds transfers establishes a soft limit for each customer; as
long as customer stays within their pattern the soft limit is not triggered. A soft
limit violation would trigger further verification and may delay its completion
until further authentication can be verified.

Velocity on Limits (transaction amounts over time)

Velocity limits for single transactions, as well as weekly and monthly limits are
provided in the solution. These limits can apply to all types of transfer limits
and are normally dictated by the local bank.

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 Per Transaction

Translink and the business partner will determine the appropriate transaction
limits. The business partner has the responsibility to advertise these limits to
its customers in its policy of use.

New Customer

When a customer signs up for the service, the business partner can define an
initial limit on transaction volume for the first 30 days.

Individual

The service allows customized limits for individual clients. Translink monitors
all activity, pending disputes and other criteria to set limits accordingly, which
will be at Translink’s sole discretion.

Voluntary

The business partner along with bank approval can allow customers to define
their own individual limits. This feature can be approved on a case-by-case
basis.

Technical Integration
All integration is done via a simple SOAP/XML API. Translink for the most
part performs all integration to the business partner and the bank and
supports any format that each may require for the exchange of information.
(Minimal programming may be required by business partner for website.)
All reports are provided on-line and can be transmitted automatically to each
bank via SFTP. Business partners can pick up reports and check out
dashboard statistics via the Translink TRP available via HTTPS at Translink.
Translink can support Field Delimited, XML or ISO8583 message formats
over a TCP/IP connection for bank transactions.

www.translink-co.com
Conclusion
The Paystar Remittance Suite provides the tools to serve your remittance market
and reach customers that have previously been unable or unwilling to participate
because the cost is too high, access of service is inconvenient or they just do not
trust the process. With the security of local branch banking at your customer’s
fingertips, Translink is successfully merging the international banking community
at the benefit of all participants. Our business partners now have the opportunity
to earn new revenues and increase market share in a manner that has not been
available in several decades.

If you are interested in joining Translink in serving your customers, please

contact us by visiting our website at: http://www.translink-co.com

www.translink-co.com