Michael Mitchell

Orange, CA 92869 Cell: 714 986-4186 michael.mitchell009@gmail.com

Executive Profile Award-winning Sales Manager, Business Development and Sales leadership professional with extensive and insightful experience selling Solutions, Outsourcing, Managed Services, SaaS, Software, and Hardware into a wide variety of vertical markets. Skill Highlights Experience selling solutions, outsourcing, managed services, SaaS, software and Hardware Adept at business development, sales and marketing Proficient in account planning, territory management, and project management Skilled at prospecting and relationship management with "C" Levels Hunter and Farmer - Challenger Excellent verbal and written communication skills Core Accomplishments Account Development Headed the sale of CRM software with accompanying digital press and third party equipment to a large International customer. Total solution exceeded $475,000 in revenue. The client increased their customer retention by 20% and experienced growth of new client business by 25%. Engaged resources to support the expansion of a client's business. I developed a business and marketing plan, profit planner, and trained the client on how to best sell the capabilities of the enterprises new Xerox Digital Color and Digital Monochrome Presses. The result was a 20% increase in Digital color business and a 100% increase in Digital monochrome business for this client, Xerox attained new revenue exceeding $250,000. Business Development Working closely with the Vice President of Sales I directed the sale and process re-engineered a previously outsourced marketing communications and analytics application for a non- user client. The work is now done in house on a newly installed Xerox system which resulted in $300,000 new revenue to Xerox Developed and implemented a successful product launch program for a new high profile product. The result was a 25% increase in market share for Xerox Spearheaded the use of Corporate Contact and Social Media Websites to gain appointments with "C" level contacts. The result was a 20 % increase in the number of "C" level appointments attained and a 10% increase in the amount of orders closed Professional Experience Production Systems and Software Specialist - Largest Managed Services Accounts January 2007 to Current Xerox Corporation Santa Ana, CA Responsible for spearheading sale team strategies selling Solutions, Outsourcing, Managed Services including MPS, Hardware and Software including CRM, web services, work flow automation, content management, document management, mobile print, third party solutions , digital color presses and production monochrome printers into large Global Document Outsource Accounts - Verticals include Healthcare, Commercial, High Tech, Government Graphic Communications Specialist January 2001 to December 2006 Xerox Corporation Santa Ana, CA Responsible for selling the entire Xerox product line into Graphic Communications Accounts, I further assisted clients by developing Marketing and Business Plans, Implemented Enterprise profit and system justifications, and trained the Customers' Sales Forces, Vertical applications included Legal, High Tech Manufacturing, Government, Utilities, Commercial Strong history of success exceeding sales quotas, highly competitive and achievement oriented Consultative selling skills - problem solving with innovative solutions, resource utilization Experienced managing direct reports and leading without authority Strong organization skills Business acumen - MBA and BA in Business

Digital Color Program Manager January 1995 to December 2000 Xerox Corporation Santa Ana, CA Responsible for all sales of Xerox Digital Color Equipment across all accounts in Orange County CA, I oversaw the launch of 3 new Xerox Digital Color Presses and new software, trained the sales force, developed and maintained a District Wide Recognition Program, directed customer events, demonstrated equipment to our largest clients, coordinated analyst activities, and interfaced with Xerox direct management and Alternate Channels High Volume Marketing Executive/Group I Account Executive - Downtown LA Area and Long Beach January 1986 to December 1994 Xerox Corporation Los Angeles, CA HVME - Responsible to be the sales specialist on Xerox's Monochrome Production Duplicators supporting 10 Xerox account reps on some of Xerox's largest accounts .Vertical markets included Legal, Financial, Retail, Petroleum, Utilities, Hospitals, and Commercial Enterprises. Group I Account Executive - Responsible for selling the entire Xerox Product line into several vertical markets including major Petroleum, Government, Software and Hospital Accounts, Sales Manager January 1984 to December 1985 Xerox Corporation Riverside, CA Responsible for managing 12 marketing representatives whose focus was to sell Xerox equipment and solutions into non - user accounts Account Sales Representative January 1982 to December 1983 Xerox Corporation Orange, CA Responsible for selling Xerox solutions into Medium - Sized Commercial Accounts who were both customers and non customers Sales Representative February 1980 to December 1981 Xerox Corporation Orange, CA Responsible for selling Xerox solutions into a Geographic Territory, All of the accounts I called on were non customers Education Pepperdine University 1997 Malibu, CA, United States Business Masters of Business Administration California State University at Fullerton 1979 Fullerton, CA, United States Marketing Business Administration Santa Ana College 1977 Santa Ana, CA, United States Business Associates Degree in Business Administration