HAIER

FRONT LOADING WASHING MACHINE Service Manual

PART # AC-8888-07

HAIER AMERICA TRADING, LLC www.haieramerica.com 1

Table Of Contents
Product Code Explanation And Series Introduction Features Specifications Safety Caution Installation Names of Parts Function Troubleshooting Circuit Wiring 3 4 5 7 11 13 14 17 24

Product Code Explanation and Series Introduction

Model code rule description Model identification
XQG50 QF802 A, B, C, D, E, F. A. Washing machine B. Automatic C. Drum style D. Max washing capacity E. Appearance symbol F. Max spin speed: 800rpm Examples XQG50 - QF802 It represents QF series appearance with oval porthole push appearance and handgrip opening door. Max washing capacity 11.0lb, 800rpm spin speed. temperature is adjustive from 86F -194F.

Features
Washing Programs. Selecting-washing temperature according to the type of fabrics. Max spinning speed 800r/min. Max load 11.0lb. Stainless steel tub. No button spin. Spin speed switch: 500/800. Oval porthole appearance. Opening hand grip door.

Specification
WASHING MACHINE MODEL Free standing Built under Front F or Top T loader EAN code Certification Features for use Capacity Drum volume Spinning cycle Washing time (max) min Residual dampness Other Features Programs Drying Quick wash Cold wash Delicate and wool cycle Special cashmere cycle Temperature selection Two speed selector Variable spin Setting for load Spin exclusion button Rinse stop button Extra rinse button Automatic balancing Self clean pump Outer drum9stainless steel=s / plastic=p) Door (glass=g /plastic=p) Work top Adjustable feet Technical data Voltage frequency Nominal power Main fuse Water consumption Product dimensions Height/ built under Width XQG50-QF802 F C-ETL lb lb rpm % qty 11 42 800 122 67 14

qty WHz w A I inch inch

S G 4 110-120V-60Hz 1100 12 76 33.4 23.4

Depth / with open door Dimensions packed Height Width Depth Net weight Gross weight Container 40'HC

inch inch inch inch lb lb

21.6 / 38.1 34.4 25.9 23.9 158.7 171.9

Safety caution
1. A separate earthed socket is required for the power supply. After installation of the washing machine the power plug must be accessible during normal operation.

2. Pull the plug and not the electric cable when unplugging the washing machine.

3. Fuses in the power circuit should berate for 15A. Contact a washing machine technician or a Haier designated service point for power cable replacement. 4. For your safety, dry your hands before touching the washing machine and wear appropriate footwear.

5. Do not use flammable detergents or dry cleaning agents. Do not use flammable sprays near the washing machine. Do not remove or insert the plug in the presence of flammable gas. 6. The door of the washing machine becomes hot during the water heating process. Avoid contact with the door during the heating process. For safety, keep children away from the washing machine.

7. Do not allow children to play with the packing materials after unpacking.

8. Do not touch the inside of the door if it is opened during the drying process.

9. The washing machine must not be used in the open or in an area of high humidity, as water droplets may form on the electrical components. Air-dry the appliance if the washing machine components become wet.

10. The washing machine should be placed in a well-ventilated area, leaving a space between the appliance and adjacent walls or furniture.

11. Keep away from heat sources and direct sunlight to prevent plastic and rubber components from ageing.

12. During installation, ensure that the electric cable is not trapped by the washing machine and damaged.

 Use
1.Make sure that the washing machine is securely connected to the water supply. Take the necessary precautions or contact the local service center if the connection is poor or there is a water leak.

2. After turning the power off, turn the program knob clockwise to set the wash cycle.

3. Never place heavy objects, e.g. a heating appliance or water container, on the top panel of the washing machine.

4. Do not wash foam rubber or similar sponge materials.

5. Before washing, close zippers, buttons, laces and repair damaged areas. Underwear and small items should be placed in a laundry bag or pillowslip. Do not wash clothes containing wire frames.

6. Do not open the detergent dispenser during the wash cycle.

7. The door is fitted with a self-locking device and will only open 2-3 minutes after the washing machine stops. Do not force the door open. Do not open the door when the water level reaches the porthole. 8. After washing, turn off the tap to prevent leaking; unplug the washing machine and wipe clean the lower part of the porthole. 9. Keep the door slightly open when the washing machine is not being used. Never cover the machine with a plastic sheet.

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Installation
Remove all the packing materials as shown in figure1 (including the foam base).

Remove the packing screws as shown in figure.2. The packing bolts protect the appliance from impact damage during transportation. Follow the steps below before using the appliance. 1. Remove the rear panel of the washing machine; 2. Remove the three packing bolts from the rear panel of the washing machine, the rubber hose and then the shock absorption steel Channel; 3. Refit the back plate; 4. Fill the holes left by the packing bolts with plastic plugs. Attention: The packing bolts and rubber hose should be kept in a safe place for later use) Adjusting the position of the washing machine. The washing machine is provided with adjustable feet. Before use, adjust the feet until the appliance is level, as shown in figure 3.

Connecting Water Supply

Attach the end of the hose to your "water tap spigot. Ensure the correct brass end of the hose is attached to your water supply for proper fit (fig 5). Note that the ends are different. Also ensure that you match up cold spigot cold connection on machine (notice 'C' and "H" indications next to connection on machine.). Now 11

connect hot to hot. If supply hose connection do not fit your spigot, try your local home center to match up correct connections. Home centers also have "Y' connectors and couplings which enable you to connect the machine to your sink's faucet.

Connecting Drain / Waste hose

The drain hose must exhaust into a drainpipe of at least 1-1/2 in diameter drain into a sink. Use "the goose neck" to hold the neck in place and to avoid water back up. To avoid possible water back up, the drain hose must reach a height of at least "32" and a recommended maximum height of "40" (fig 6). If the drain sink is less than 32 route the drain hose through the clip on the back of the machine. The first time you use the machine, inspect carefully for leaks. If a leak occurs, double-check your connections, and if possible call our service hotline for assistance.

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Net Dimensions
Height: 33.4 inch / Width: 23.2 inch/ Depth: 21.6inch

Names of parts

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Function

Operating Instructions
1. Know your machine This front load washing machine is probably different from the machine you have used in the past. It uses less water and requires less detergent. Follow directions on detergent packaging. We recommend low sub sing detergent made for front load machines. You will probably use the machine several times before you find the perfect amount of detergent needed for the amount of clothes you wash. 2. Detergent Compartments The detergent compartment has three separate chambers (figure 7). "1" is for pre-wash detergent. "2" is for wash detergent, "3" is for fabric softener, starch or scents.

You can load pre-wash and wash detergents into compartments prior to starting machine. Note; Do not use liquid detergents for pre-wash. Fabric softeners can only be added during the final rinse cycle. Front load machines use less water and require less detergent. The tumbling action more effectively mixes clothes and consequently creates more sub sing. We recommend a low sub sing detergent for best results. If you use regular detergent, use less than the amount recommended on the package. You can always add more. Over time, you will determine the amount right for you. 3. Water Level Selection If you are only washing small or medium load, you may want to push the "Load" button. This reduces water used in the rinse cycle by 50%.

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4. Spin Cycle Selection If you want to extract more water from your clothes during the wash cycle, push the "Spin" button out. Clothes will be drier when this option is selected. If you dont want to extract more water from your clothes using the spin cycle, push the "Spin" button in. If this section is selected, only the excess water in the tub will drain leaving the clothes wet. 5. Water Temperature The water temperature is automatically set according to the program you select. Within the cotton cycle, for 'Pre-wash", cold water is used. : Normal" utilizes hot, "Quick" utilizes warm and "Express" uses cold water. Within the synthetic cycle, "Normal" utilizes warm water while "Quick" utilizes cold water. In the wool cycle cold water is used. 6. Selecting "Wash Cycle" Note: Always turn knob clockwise. 7. "Cycle Selector Knob" Please not that the "Cycle Selector Knob" has different settings to accommodate your laundering needs. 8. "Cotton Cycle" Cotton cycle is the most often used cycle. For hot water and heavily soiled garments, turn "Cycle Selector Knob' clockwise to the 'Normal' position (within the "Cotton Cycle"). Optimum cleaning results from a combination of time and temperature. Set on "Normal", the machine is designed to run for approximately 140 minutes. For most of your tendering and for warm water, turn the "Cycle Selector Knob" clockwise to the "Quick position. The normal wash time is approximately 79 minutes. For extremely soiled garments, some people like to utilize the "Pre-Wash" cycle. This is accomplished by setting the "Cycle Selector Knob" to "Pre-Wash". The machine will pre-wash in cold water and then go through the "Normal", 'Quick' and Express' wash cycles.

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9. Synthetic Cycle The synthetic cycle provides a more gentle wash. Turn the "Cycle Selector Knob" clockwise to "Normal" position within the synthetic cycle. Warm water will be used on this setting. This cycle last approximately 73 minutes. 10. Wool or Delicate cycle The wool or delicate cycle is the quickest of all three cycles. It utilizes cold water and has slow agitation speed. The entire cycle lasts approximately 27 minutes. When washing wool or delicate garments, spin water extraction is not available because spinning can sometimes be rough on delicate garments and cause damage and creasing. For this reason, the machine was designed to drain and stop after the wash cycle. It will not spin your garments. For best results, remove your garments and hang them to dry. 11. Operation Sequence a. Load garments into machine. b. Decide if water saver is desired and select accordingly. c. Turn "Cycle Selector Knob" clockwise to desired wash cycle. d. Add pre-wash detergent, laundry detergent or bleach as desired. e. Push On/Off button. f. Wash sequence will automatically complete. g. When wash cycle is complete, the machine will shut off. At this time, turn off the machine by pushing the "On/Off" button. If you are not around at the completion of the cycle, push "On/Off" upon your return. h. Remove garments from machine. 12. Casters For your convenience, your machine comes with casters so you can move it whenever you want to. Casters are located at the bottom front, right and left side of the machine. Put both hands in a small gap where caster levers are located. Simply pull them out toward you. When the machine moves to appropriate location, just push caster levers back into position.

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Troubleshooting
Troubleshooting A. The appliance is not working Possible causes: 1.The socket is not the required one, or that connection is loose. 2.The door is not properly closed or the switch of micro delay in poor contact. 3.The plug wire of the motor is in poor contact, or the motor broken. 4.Malfunction of electronic module. Troubleshooting 1.Check the socket and plug to make sure they are properly connected. 2.Check whether the micro delay switch is in good contact with" On-position". If yes, insert the terminal firmly to provide good connection. 3.The electronic module controls the rotary speed and direction of the motor. In case of failure, check the wiring or replace the electronic module. B. Filling failure Possible causes: 1.The switch of water supply is not opened or the water pressure is too low. 2.The door is not properly closed or the micro delay switch is in poor contact 3.The water electromagnetic valve is broken. 4.The plug wire of drainage pump is in poor contact. 5.The pressure switch is broken.

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Troubleshooting Repeat the following steps. 1. Open the switch of water supply. i. Check if the filling hose is twisted or blocked. ii. Check whether the water electromagnetic valve is blocked. iii. Check whether program is properly selected. iv. Check whether the water supply pressure is too low. 2. Check if the door catch and the door lock are in good contact. If not, make necessary adjustment, then check whether the micro delay switch is in good contact with the "On-position". 3. Check whether the electromagnetic is in good contact with the "On-position". Fasten it if necessary. 4. Blow on the pressure switch and "click, click" can be heard. Otherwise, replace the pressure C. No drainage Possible causes 1. Improper installation 2. The drainage pump is broken. Troubleshooting Repeat the following steps. 1.Check whether the drainage pipe is twisted or blocked. The appropriate height of the water drainage outlet should be from 2.62 to 3.28ft. 2.Check whether the program is properly selected. 3. Connect the power cable to the drainage pump to check whether the operation is normal. If not, make necessary replacement.

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D. Unusual noise Possible causes I. The packing screws have been disassembled. 2. The washer is placed too near a wall. 3. The washer is loaded over the standard capacity (13.2 lb) 4. There is a foreign object other than fabrics in the washer. 5. The washer is not level standing. 6. Bolts or screws are loose. 7. The belt is loose. 8. Something is wrong with the triangle assembly. Troubleshooting 1. Disassemble the packing screws. 2. Move the washer away from the wall. 3. Do not load the appliance more than the standard capacity. 4. Remove the foreign object. 5. Adjust the washer until it is leveled. 6. Tighten the bolts and screws. i. Fastening bolts of vibration damper. ii. Fastening bolts of balances iii. Screws of water heating pipe. 7. Increase the tension of belt. 8. Replace the triangle assembly

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E. Ethel drum doesn't rotate; the spin speed is too high or too low Possible causes 1. Either the belt tension is too low or the fastening bolts are loose. 2. The plug wire of motor is loose or the motor broken. 3. The capacitor is broken. 4. The electronic module is broken or is not properly plugged. Troubleshooting 1. Adjust the tension of belt and tighten the screws. 2. Check whether the plug wire of motor is loose or whether the motor works normally. If not, make necessary replacement. 3. Check whether the capacitor is good with a universal meter. If not, make necessary replacement. 4. Replace the electronic module with a new one. F. The water level is too high Possible causes 1. Gas leakage at pressure system of water supply. 2. The pressure switch is broken. Troubleshooting 1. Check whether the pipeline of the pressure system is blocked or there is gas leakage. The pressure system includes: I. Gas-collecting valve ii. Rubber pipe iii. Pipe clip2. Blow on the pressure switch and "click, click" can be heard. Otherwise, replace the pressure switch with a new one.

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G. No heating or automatic heating Possible causes. 1. Thermostat breakdown 2. Effect of ambient temperature. 3. The water-heating pipe is broken. 1. Check whether the knob of temperature controller clicks at room temperature. If not, make necessary replacement. Note: 1. The temperature controller breaks down when it is cold and no click can be heard. Warm the room and the temperature controller will get normal. 2. The water is automatically heated when it is cold and the temperature knob is at "0" position. The process stops when the water is about 86F. 2. Check the water-heating pipe to see whether the resistance wire is normal. If not, make necessary replacement. H. Water leakage Possible causes 1. Leakages at joints 2. The reinforcement of outer cylinder is poorly welded. 3. There is foreign object on the cushion of sight window. Troubleshooting 1. Check whether the joints are damaged or loose. Filling pipe. ii. Hose connecting electromagnetic valve has dispense red. iii. Hose are connecting dispenser to outer cylinder iv. Cushion of sight window.

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v. Hose connecting outer cylinder to pump. vi. Drainage pump. vii. Gas-collecting valve. Viii Dispenser. ix. Condenser. x. Hose connecting condenser to hose of outer cylinder. 2. For leakages resulting in welding defect of the outer cylinder, replace the outer cylinder. 3. Wipe off the foreign object from the cushion of the sight window. I. Improper distribution of dispenser Possible causes 1. The extension spring loses. 2. Misfit of eccentric wheel, follower and liner. 3. Fault of gear of dispenser Troubleshooting 1. Reassemble the extension spring. 2. Reassemble the eccentric wheel, follower and liner. 3. Adjust the gear of dispenser J. The outer case becomes live Possible causes 1. Whether the electric circuit is good. 2. The washer is not safely earthed.

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3. The damaged rubber sheath of the power cord results in electric leakage. Troubleshooting 1. Check whether the insulation of power cord is good. If not, make necessary replacement. 2. Earth the washer safely. 3. Check the condition of rubber sheath of the power cord and wrap the damaged parts with Insulation tape. K. The door lock indicator does not light Possible causes: 1. The door lock indicator is broken. 2. The wiring of micro delay switch is loose. 3. The indicator loses. Troubleshooting 1. Replace the broken indicator. 2. Tighten the stub of micro delay switch. 3. Refasten the indicator. L. No function or malfunction of program controller Possible causes 1. The motor of program controller loses or the stub is sealing-off. 2. The knob of program controller is stuck. 3. Poor contact of wiring of program controller. 4. Poor contact at inner contacts of program controller (even after all the plug wires are tightened.)

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Troubleshooting 1. Reassemble the motor of program controller and make spot welding of the stubs (the Operation of program controller and motor can be heard after the appliance is turned on.) 2. Adjust the position of knob of program controller. 3. Tighten the stubs of program controller one by one. 4. Replace the program controller with a new one.

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