A SUMMER TRAINING PROJECT REPORT on

A STUDY OF EMPLOYEE MOTIVATION AT C.L. GUPTA EXPORTS LTD.

Submitted in partial fulfillment of the requirement For the award of degree of

MASTER OF BUSINESS ADMINISTRATION SESSION (2012-2013)
SUBMITTED TO: Dr. Kamal Kishore Pandey Asst. Professor SUBMITTED BY:Jonu Kumar MBA 3rd Semester Roll No. 11021076

IFTM UNIVERSITY, MORADABAD

ACKNOWLEDGEMENT
It is my pleasure to be indebted to various people, who directly or indirectly contributed in the development of this work and who influenced my thinking, behavior, and acts during the course of study. I express my sincere gratitude to Prof. Manjula Jain (Director, School of Business Management) for providing me an opportunity to undergo summer training at C.L. Gupta Exports Ltd. I am thankful to Dr. Kamal Kishore Pandey (Project Guide) for his support, cooperation, and motivation provided to me during the training for constant inspiration, presence and blessings. I also extend my sincere appreciation to Mr. Arun Upadhyay (HR Manager, C.L. Gupta Exports Ltd.) who provided his valuable suggestions and precious time in accomplishing my project report. Lastly, I would like to thank the almighty and my parents for their moral support and my friends with whom I shared my day-to-day experience and received lots of suggestions that improved my quality of work.

(Jonu Kumar)

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CERTIFICATE OF ORIGINALITY

I ________________________________Roll No.____________________________ a full time bonafide student of first year of Master of Business Administration (MBA) Programme of IFTM University, Moradabad. I hereby certify that this project work carried out by me at ____________________________________________and the report submitted in partial fulfillment of the requirements of the programme is an original work of mine under the guidance of the industry mentor

_________________________ and faculty mentor ___________________, and is not based or reproduced from any existing work of any other person or on any earlier work undertaken at any other time or for any other purpose, and has not been submitted anywhere else at any time.

( Date:__________________

( Date:__________________

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CERTIFICATE OF THE COMPANY

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EXECUTIVE SUMMARY
The project work is pursued as a part of MBA summer training at IFTM University, Moradabad. It is undertaken as a traineeship at C.L. Gupta exports Ltd. The project is done under expert supervision and guidance of Mr. Arun Upadhyay (HR Manager, C.L. Gupta Exports Ltd.) People in any organization manifest themselves not only through individual sections but also through the group interactions. When individuals come to the work place, they came with not only technical skills, soft skills & knowledge but also with their personnel feelings, perceptions, desire motives, attitudes & values. Therefore employee management in an organization means management of not only technical skills but also other factors of HR. One of the basic assumptions distinct to the discipline of Organization Behavior is that there are differences between individuals working in the same organization. Each individual is an island in him, subject to particular motives, aspirations, perceptions& abilities. The behavior of each individual is influenced by several factors, environmental factors, personnel factors, organizational systems & resources & psychological factors influence on him behavior. He likes the job when he is satisfied with the conditions of the job. Attitude & motivation plays an important role in reflecting the satisfaction of the employee. Employee wants a pay system which is simple, fair & in line with their expectations. If the pay system is not up to the expectations they get dissatisfied. In addition to wages, compatible working conditions also contribute to Motivation. Organization keeping in minds the famous adage that A happy worker is a productive worker. The undertaken research report have discussed about the concept of Motivation and found out the answers of few questions like, what is the expectation of the employees about the job, what is the satisfaction level of the employees. The undertaken research report have used primary and secondary data both. Major finding in this report was that minimum employees are not satisfied. Major limitation in this report was that, employees are not able to understand the questionnaire.

LIST OF FIGURES
Figure No.
Fig. 1.1 Fig 1.2 Fig. 1.3 Fig 1.4

Figure Name
Motivation Motivation process Theories of Motivation Three elements of Motivation

Page No.
2 4 7 16

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TABLE OF CONTENTS
Chapter No. Chapter Name
Acknowledgement Certificate of Originality Certificate from Company Executive Summary List of Figures

Page No.
ii iii iv v vi

Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Chapter 8 Chapter 8 Chapter 9 Chapter 10 Chapter 11

INTRODUCTION COMPANY PROFILE OBJECTIVE OF STUDY SCOPE AND RATIONALE OF THE STUDY REVIEW OF LITERATURE RESEARCH METHODOLOGY DATA ANALYSIS AND INTERPRETATIONS RESULTS AND FINDINGS DISCUSSIONS CONCLUSIONS LIMITATIONS OF THE STUDY SUGGESTIONS AND RECOMMENDATIONS BIBLIOGRAPHY ANNEXURE: o ANNEXURE I QUESTIONNAIRE

1 18 40 42 44 51 54 66 68 70 72 74 ---

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