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The changing face of construction marketing - getting leverage from new technology Gavin Tadman & Catherine Towns
Understanding communications
Understanding communications
Digital marketing means different things to different people Even within this audience today each person would come up with a different definition
Key Issues
The rapid move to digital communications CIB saw its first client advertise solely on-line in Feb 2012 GE Lighting filmed every part of Light & Building, Frankfurt in April 2012 and posted this via a dedicated YouTube channel, rather than issue press release
- Over 400 billion hours of video are watched each month on YouTube - Over 1 billion playbacks a day on YouTube mobile - More than 1 billion unique users visit YouTube every month - 72 hours of video uploaded every minute - 1 in 4 tweets has a link to YouTube Embedding video on your site and having a presence on YouTube, gives you a 53 times higher likelihood of a Google front-page search result.
In April 2012, HMRC published new guideline for senior accounting officers It consisted of a 170 page document, available for download from their website
PWC, the largest accountancy firm also made this document accessible from their website However, even they thought it was too dry and long for anyone to read It therefore decided to produce a video to highlight the key points that senior accounting officers should be aware of
The results: 8 people downloaded the pdf from www.pwc.co.uk 35,000 viewed the video hosted of www.pwc.co.uk
It would also call into question the future relevance of literature: Corporate overview Technical data Sales literature
https://vimeo.com/58528404
https://vimeo.com/45203727
http://vimeo.com/48150772
Understanding communications
Consider this: The Architects Journal has seen its weekly paid for, printed circulation fall from around 22,000 at its height to around 7,000 Many have migrated to www.architectsjournal.co.uk
Understanding communications
Understanding communications
But one size does not fit all: Building: 26,500 followers Construction News: 8,537 IStructE: 5,196 followers FMB: 4,538 followers
Understanding communications
Therefore with different sectors of the market accessing their material in different ways You need to consider which tools and channels are most relevant to you target audience
Online
The phenomenal rise of the smartphone and the tablet has changed and will change the way we access our information Mobile internet browsing is expected to overtake fixed access internet browsing by 2014
Online
Online
Christmas 2012 saw the explosion of tablet sales, as they have become more affordable and accessible since the launch of the iPad The prediction is (from IDC) that tablets will outsell laptops this year
Online
With the sales of tablets to overtake all PC sales by 2017
Online
Online
We therefore have to consider how our websites look on mobile devices:
Online
We therefore have to consider how our websites look on mobile devices: Responsive website design
Online
We therefore have to consider how our websites look on mobile devices: Responsive website design
Advertising
Advertising
In the 2011 it was reported that more than 1 in 4 of ad budgets were spent online In 2013, online ad spend is now closer to 30% This is purely on display advertising and doesnt account for other types of digital spend such as: E-communications SEO PPC Video ads
Advertising
However, it has been noted that since their inception, the click through rates on these on-line ads have declined In the UK, in general, display ads have approx a 0.07% click through rate. On construction websites, it tends to be a lot higher - between 0.12% and 0.24% The most interactive format for on-line advertising is large rectangular (336 x 280) The least being a full banner (468 x 60) It seems that banner blindness is alive and kicking.
Advertising
But if you reference the purpose of display advertising, what is it there to do?
Advertising
But if you reference the purpose of display advertising, what is it there to do? Display, as in its definition......
Advertising
But if you reference the purpose of display advertising, what is it there to do? Display, as in its definition...... But with magazine advertising, it is years since weve been able to measure them So clients are happy to use these as an opportunity to promote Why should on-line be any different?
Advertising
If it is measurability that is required, there are a number of tactics that publications are now offering
www.bdonline.co.uk/cpd
DPS CPD & ad, plus one month online Specifiers fill in the questions online to receive their CPD points Accessed via Building Design & Building website
Text
If undelivered please return to: RIW, Arc House, Terrace Road South, Bineld, Berkshire RG42 4PZ
Video #3
Flying colours
Video #4
For the most concise advice on waterproong, watch our videos at:
Keep it simple
Take the time to fully understand the complexities of any installation in order to choose the simplest solution. What might the installer have to accommodate on site?
www.rememberitswaterproof.co.uk
Its vital that two-coat liquid waterproong systems are applied evenly and to the same thickness. How can colour coded products add an element of quality control?
Video #2
Advertising Direct marketing On-line campaign All points to www,rememberitswaterproof.co.uk A series of videos, showcasing RIWs case studies and technical support
Hot Buttons?
BIM
With more specifiers likely to seek BIM information, product manufacturers need to be thinking about how they will respond: They need to provide BIM objects that specifiers can download and include in their designs In multiple formats, not just only Autodesk Revit In addition, they need to make the specifier aware of its existence through its general content marketing, be it through links its own website, videos, CPDs, datasheets, on-line directories (NBS, RIBA) etc.
BIM
With more specifiers likely to seek BIM information, product manufacturers need to be thinking about how they will respond: They need to provide BIM objects that specifiers can download and include in their designs In multiple formats, not just only Autodesk Revit In addition, they need to make the specifier aware of its existence through its general content marketing, be it through links its own website, videos, CPDs, datasheets, on-line directories (NBS, RIBA) etc. Or will specifiers want to go back to looking for all their information from one source using online technical and CPD download portals?
BIM
With BIM Level 2 requirement on all centrally funded projects by 2016, a recent survey shows slow take up: Three quarters of respondents (81% of SME contractors and 42% of large contractors) admitted being either unfamiliar or only vaguely familiar with the Levels of BIM which are used to describe tools and techniques at different maturity levels. Only a quarter of large contractors said that they both understood the level of BIM and had actively considered the implications for their projects. Only 27% of architectural practices currently use BIM Does the industry, or its marketeers need to get their act together? Or will it be another government scheme that gets reviewed?
Thats why weve been BIM Ready for years...
To download BIM models, a Systems brochure, NBS specs and drawings visit www.kalzip.com
Pinterest
69 of the worlds top 100 brands now have Pinterest accounts Is it relevant to your business? It is still driving more traffic to websites and blogs than Twitter, LinkedIn, Google+, or YouTube. For this reason alone, its worth considering As a visual medium, is it something you can capitalise on? Pinterest has now added new business accounts for brands who want to use pinning to market their companies
QR Codes
A couple of years ago they seemed to be the next big thing: On billboards On the page ads On packaging Are they still of relevance? Or are they replaced by invisible ink and augmented reality apps that you simply run your smartphone over, rather than take a picture of the code and then send it?
Facebook
Its gone a bit weird lately, coming up with sometimes improvements to support its share-price: Facebook Home - a new home screen replacement for Android devices, which Facebook describes as "a family of apps that puts your friends at the heart of your phone Or more cynically, it will bring advertising on mobile app networks to a whole new level and will be able to consistently gather user data and open up opportunities for highly targeted ads It is currently testing paid messaging. For the equivalent of $1 you can send a direct message to someones inbox, even if they are outside of your network of friends But the company is testing higher price points for celebrities and public figures on the site Enabling manufacturers to be able to directly target: Architects Builders Journalists
The Press
The Press
An overview by Catherine Towns PR Director, CIB http://www.youtube.com/watch?v=jrHTBkw-xq0&feature=youtu.be
And finally.... Every other major industry in the world has had their traditional processes and methods fundamentally changed by information technology, except the built environment. Banking, pharmaceuticals, sports, transportation, government Now it is the time for the AEC market to undergo these changes. You have not asked for this change, but it is now upon you. It is your task to accept this challenge or be buried by it.
Gordon Feller, CISCO SYSTEMS. INC
@gavintad