Case study: In-house training course for Proserv

Financial Commercial Management

Growing people. Enhancing performance.

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Global reach. Delivering worldwide training programmes for people in Oil, Gas and Energy.

About MDT Internationals in-house training courses

For over 20 years, MDT International has delivered thousands of practical training courses on key financial, commercial and management topics to the international oil and gas industry.
Around half of our training is delivered through customised in-house courses, where we adapt our core material to meet the specific learning and development needs of our clients. These courses are designed in close collaboration with clients management, HR and training departments to ensure that the outcomes are fully realised. In recent years, we have developed in-house courses for a wide range of international oil and gas operators, contractors and service companies, including BG, Chevron, OMV, Petrobras, Proserv, Schlumberger and Tullow Oil. The benefits of MDT Internationals in-house training courses: Convenient, intensive and time-effective for participants Concentration on the practical application of theory to get results Customised, company-specific materials ensure direct relevance Group dynamics overcome inhibitions and encourage participation Direct access to some of the most knowledgeable trainers in the industry

Trainer Nick Sands, Director, MDT International | 3

Fast facts
Client: Brief: Proserv Design and deliver a two-day customised in-house training course as an introduction to Finance and Key Performance Indicators (KPIs) for client non-financial personnel. Assess client objectives and ensure they are met Customise practical course content to include technical and management elements relevant to an international service operator Develop early pilot training course Ensure course content is relevant for various levels of participant Deliver training courses internationally

Challenges: Product: Outcomes: Benefits: Trainer:

Introduction to Finance and KPIs two-day training course fully customised for Proserv. Customised training course successfully delivered seven times internationally for client within first five months Repeat courses booked for 2013 Level 2 training course under discussion Participants gain an improved understanding of financial information Participants learn how to manage and improve financial performance

Nick Sands, Director, MDT International

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Case study:
Proserv is an international production technology and services company for the energy industry, based in Aberdeenshire, UK, and with over 1,600 people operating from 30 sites around the world.
Proserv wanted to add a new component to its already extensive training and development programme to enable its non-financial people to understand, manage and improve the financial performance of the areas of the company for which they are responsible. We were recommended to Proserv Vice President of Finance, Stephen Cox, by an existing MDT International client, Premier Oil, and he approached us with a clear set of objectives for the development of the companys non-financial personnel: An improved understanding of financial information and reports Knowing how to use this information to improve profitability and cash flow Understanding how to manage KPIs and add value Opening the black box to understand the financial criteria by which hard work is expressed

Course development
We based this new course on one of our most popular open training courses Mastering Finance for Non-Financial Oil and Gas Personnel and worked closely with Proserv to customise the course material. In particular, we aimed to identify: Proservs key business drivers The specific training objectives and desired learning outcomes The numbers, experience levels and locations of participants Relevant industry material and examples Relevant company-specific material Possible challenges in delivery

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Course delivery
Drawing on our extensive experience in customising in-house training courses for clients, we were able to deliver a pilot course for Proserv in Aberdeen in July 2011, only three months after the companys initial enquiry. Proserv course timeline:
Initial Enquiry May 2011 International Programme

Pilot Course Aberdeen July 2011

Aberdeen May 2012 Enhanced Course Aberdeen October 2011 Aberdeen August 2012

Indonesia September 2012

Dubai October 2012

Houston October 2012

Aberdeen April 2013

The success of this pilot course encouraged us to work closely with Proserv on further customisation of the content, and an enhanced course was delivered in Aberdeen in October 2011. In our standard post-course evaluation, participants expressed 100% satisfaction that the course met their expectations and satisfied their training needs. Internal recommendations spread throughout the company, and MDT went on to deliver an

intensive six-month international programme in 2012, with the course running seven times in Aberdeen, Dubai, Houston and Indonesia. We are now in discussions with Proserv to design and deliver a Level 2 course on related financial topics to further raise the levels of understanding of financial information throughout the company as well as further repeat bookings in 2013 of the original material.

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Stephen Cox, Vice President of Finance Proserv

Right from the start MDT made it very easy to develop a tailored solution to enhance the skills of our P&L owners and influencers. Nick took a very rough set of ideas, asked all the right questions, and not only developed a product that has become a great tool for our organisation, but also delivers the training in such a manner that attendees visibly buy into the ideas and learnings offered.

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Growing people. Enhancing performance.

MDT International Ltd 45 Albert Street Aberdeen, AB25 1XT United Kingdom Tel: +44 (0)1224 561521 Fax: +44 (0)1224 561530 E: info@mdtinternational.com www.mdtinternational.com