All data and information depicted was collected from an industry survey conducted by BPM Futures USA in April

2012. This information is accurate to the best of the respondents knowledge at that time, and may subsequently have changed. BPM Futures USA cannot take responsibility for the accuracy of this information.

BPM Futures
Innovating Business through Technology

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BPM Futures USA has created this clear and simple summary of the primary goals of our community when they think about BPM, Innovation and Collaboration. Check out the responses to your questions on business goals, integration strategies, obstacles and pain points to capture a snapshot of current BPM trends. Use this handy sheet as a benchmark; keep it for future reference, and share it with your colleagues. Stick it on your wall as a reminder of what your companys BPM Future could be!

01

How would you rate your IT organizations ability to develop technology strategies that enable the achievement of critical business outcomes?

02

What are the top five pain points at your organization with regard to deploying computing infrastructure or applications to the cloud?

Data silos

83.3%

Security (risk of unauthorized access, data integrity, and protection)

Incompatible technologies

66.7%

50%

Choosing the right cloud solutions

50%

Difficulty measuring and proving the ROI of cloud solutions

50%

Adequate

46.7%

Less than adequate

26.7%

o Application performance/reliability concerns o Setting and maintaining cloud computing agenda o Lack of clear strategy or help from key vendors in adapting
their applications to cloud computing platforms

33.3% 33.3% 33.3%

o Lack of the necessary skills/training to migrate to the cloud o None

33.3% 16.7%

o Business leaders are not receptive to cloud computing solutions 16.7%

o Centralizing control over purchase of cloud computing services 33.3%

13.3%

Good poor

13.3%

Improved ability to acce ss d Improved disaste ata r re cov fro e ry/ Impr b o v I n ing crea s c e d p t s n e t o cap m abil ro Improve iti f o n n e o i w t a pro Cre d t i t e i p v ea Com

03
Costs of improving the infrastructure

What are or were the primary obstacles to more tightly integrating cloud computing, BPM and data management strategies at your organization?

04

Which of the following potential outcomes has your organization achieved or is it expecting from its investments in BPM technology over the next 12 months?
5% 2 e r % 5 e ity 2 u wh n i y t n n o a sc rt or services 25% m o s p p e u n s i r s e u m cy 25% o n e i t c i f us f e s cts and servic u s d o e es 2 c f pr o d services 25 5 es n a s % t c u tage 50% n a dv

50% 50% 25% 25%

Corporate culture
(e.g., the company is not open to new ways of doing business)

Reduced costs

25% 25% 25%

Lack of standardized processes Data management None of the above needs improvement
(redundancy, poor data organization, etc.)

05

How important are the following potential business outcomes to your organization over the next 12 months?
et e ds me nt, nc ar to me lia nd ty n mp sta ili er co ab gov ry ed e, st ov ris du pr p in Im ter or nt en d/ me an ign al & IT gic s te es ra sin e St f Bu ye o lo p em cy ed ty , en as ivi re ct ess spar on in n ti Inc odu pr imel tra rma t d o ed an nf ov cy, s i pr a es Im cur sin ac f bu o ts os dc ce du s Re es oc pr ed s as y re ienc o duct Inc fic t o ef nts f pr e o em es ov iti es ts pr il vic Im apab ser oduc c d r an w p e fn n o es tio vic ion ea er nt Cr d s te an re nd ers n a om tio st ac cu tr w At f ne o

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Hard to build an ROI case for technology convergence

Skill/knowledge gaps

75%

o Critical o very important o somewhat important o not very important

h wt ro ed g as ise re pr ve Inc ter iti en et mp co ed e ss ov g ce pr ta ac Im van to e ad ty er ili h ab yw s ed an nes e ov om pr fr nsiv t Im ta n da espo clie r / ed er ov om pr st s Im cu nd to ema d