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10 Keys to Effectively Using SAP Service Market Place Are you new to SAP?

If so, you are going to want to know about the SAP Service Market Place. What is it? It is, quite simply, one of the keys to success for both SAP Customers and SAP Consultants. It is also where you will find access to the SAP Partner Portal, and to the SAP Community Portal, which will get you to SAP Developer Network, which is a world unto itself. What are the Keys to the SAP Service Market Place?

Access is your first key. You will need to get a user ID for it, which is granted to Customers and consultants (who obtain a coveted S number). Navigating around it is the second key. Depending on your role, you may see different views of the marketplace. SAP Employees have a completely different view of the content than either a customer or consultant. Learn to search for an use OKP or Online Knowledge Products Effective search strategies. To leverage the SAP Service Market Place, one of the keys to success is to understand how search works here. All I can say is that practice makes perfect, but if you find something you need or like and may want to return to it, bookmark it. Pay attention to the dates of any search results you may find. If it is more than 4 years old, it most likely is out of date. Not everyone in SAP post documents to the SAP Service Marketplace, so if you know someone inside SAP that you think may know or have the information you are looking for, ask them if you do not find it. Quicklinks. There are already many booksmarks which are called Quicklinks. Advice here is if you find one you want, bookmark it, as the quicklinks do in fact change, a lot. Due to the shear size of the SAP Service Market Place, if you find something you truly cant live without, download and add it to your personal SAP library. When creating your SAP personal library, use names that make sense to you. Dont try to stick with SAPs as they change. Be very clear that what is in SDN is different from what is in the SAP service marketplace and is curated differently.

TOP 100 SAP Service Marketplace Notes


Added by Martin Himetzberger, last edited by Martin Himetzberger on Nov 16, 2011 (view change)

XX-SER-SAPSMP-USR

105736 - Deleting S-User IDs and Contact Persons 446069 - How to change the last (family) name? 1099660 - Reassigning S user training certificates 586111 - User Admin - User administration by SAP 604303 - Deleting S-user ID in SMP/OSS (CSHME role in ISP) 918106 - Partner User Admnistration 657260 - Request for the password reset 767439 - Unable to assign authorizations to a new user

600049 - Log tables about User Administration 526488 - Resetting the S-users' password 743532 - Unable to update e-mail address 875211 - Non-super user can view all document drafts 615881 - Recovering the authorization for reactivated inst./user 639683 - Unable to delete an S-user ID/contact person (internal) 663646 - Role definition in ISP 540240 - Automatic password reset request in SAP Service Marketplace 540508 - Unable to reset S-users' password 547474 - Unable to change the S-user authorization objects 799149 - Unable to create a new user ID due to authorization error 548937 - Reactivating a deleted S-user ID 561181 - User Admin - What does 'Super-administrator' mean? 566715 - Authorization objects 567751 - Assigning new authorization objects to Super-administrators 567807 - S-user ID was deleted by 'Leaving' or 'SAP' 583674 - Duplicate user requests - YMKISI02 583679 - Assigning full authorization to initial S-users 1438819 - Authorization object B_:SMP_CIC & B_:AP_HOT 1500217 - User cannot be deleted from Service Marketplace due to special roles 1503745 - Contact Person details for an S-User ID cannot be changed 1511008 - How to assign authorizations for another S-User ID 1515127 - How Super-Administrators can create S-User IDs 1573641 - How to reset a user's password 1575434 - How to add a new user to your account 1575430 - How to update personal data on the support portal 1575731 - How to assign a substitute for myInbox 1575830 - Assign User Authorization 1576714 - How to assign User Authorizations in the Support Portal 1576723 - How to copy a user's authorization profile to another user 1611969 - What PRM_CP and PRMUSR means XX-SER-SAPSMP-ACC

1471006 - SAPRouter: Cannot install new SNC certificate. Import ERRORs 316802 - SAPNet links of the Workplace do not work 619491 - SN-SMP How to logon to SMP with S-User-ID? 604836 - SN-PUBLIC Solution Composer 124743 - Information about accessing SAPNet via extranet 482138 - Access - Unable to logon with the same password 155954 - SAP Service Marketplace: Proxy addresses 1288562 - C user access to customer messages on SMP 372199 - No info user for SAP Service Marketplace 81069 - Browsers supported by SAP Service Marketplace 422409 - Access to SAP Service Marketplace (Collective Note) 1043511 - Missing authorization for creating development requests 358115 - Procedure changes for development requests process 504772 - Info User - No e-mail domain registered 323711 - Unable to access SAP Service Marketplace

423982 - U SAP Certified consultants 648195 - S-user ID request from a student (Diplomarbeit) 650595 - Re-direction with the browser 660391 - Error Message - Access denied (ODBC) 516439 - Unable to pass the 'Terms and Conditions' page 519053 - SAP Service Marketplace access with https 606070 - Alias is not available 606919 - Buisiness/Service Case Builder 751055 - No Group is assigned to a new S-user 624624 - Infoline mails support 666499 - S-user ID for Business Analysts 671547 - Communication Error 778294 - Request Certificate - A Communication Error occured. 799507 - Info user request - The specified data was not sufficient 563582 - Default language of Info users 572025 - System News about SMP/OSS downtime 190081 - Development requests in SAP Service Marketplace 191197 - Displ of dev. requests in SAP Service Marketplace 145162 - Access to CTC TechNet in SAP Service Marketplace 416917 - Multiple Password-Prompts while logon 441972 - Error with Netscape: "No user certificate" 442389 - Personal Certificate warning 444042 - Empty user certificate list during logon to SMP with IE 166362 - Error messages of SAPNet Web servers 482195 - Accessing Partner Information 495500 - SAP Catalogs/Shops (collective Note) 526582 - How to order items when SAP Shops are not available? 702473 - Accessing SMB Portal 486669 - Accessing SMB Portal 508140 - Customer messages - Customer logon data 657260 - Request for the password reset 540240 - Automatic password reset request in SAP Service Marketplace 1037574 - Software download authorization for S user XX-SER-SAPSMP-CON

766035 - SN-SMP Object deleted in SMP but not in SAPNet 600056 - System News in CSN, SAPNet, SMP or SAPNet R/3 Frontend (OSS) 660391 - Error Message - Access denied (ODBC) 606070 - Alias is not available 1290781 - How the customer can search old cases from PeopleSoft on Service Market Place? 487366 - Services with your e-mail address 120164 - Downloading files from SAP Service Marketplace 871680 - Hotline numbers in Marketplace 425239 - Customer feedbacks 660402 - Info Object invalid! or ObjectID not existant 754198 - SAP Tutor Personal Player 523449 - Newsletter displays wrong 'To Do Items' 753265 - Problems with General Search

641564 - Newsletter subscription 778466 - SMP: No access to SAP Best Practices Demo Offering PPt 779102 - SAP Service Marketplace: Manager Self-Service links Repaired 539795 - Useful URLs in SAP Service Marketplace 540851 - System News in SAP Service Marketplace 546804 - Info Subscription 557179 - Delete Newsletter for S-users 1483682 - How to attach files within a customer message on the SAP Service Marketplace XX-SER-SAPSMP-SWC

1266479 - How to download Productivity pack for BusinessObjects Enterprise XI Release 2? 1271026 - How to download Data Direct Driver for Crystal Reports 2008? 19466 - Downloading SAP kernel patches 960755 - Unpacking ZIP archives in Unix 911032 - FAQ - SAP Support Package Stack Download 96885 - Downloading front end patches 883555 - Download Center: New Operating System Names 904699 - Download Center for Inst/Upgrade: Operating System Names 651147 - <Prod. Vers.> SP Stack MM/200x: Release and Information Note 661842 - <Product Version> <SPxx>: Release and Information Note 564050 - iSeries: Additional import of a patch 1349508 - Support for download issues on Software Distribution Center 1613994 - SAP Software Download Center FAQ 1546130 - Service MarketPlace: Customer Download Restriction XX-SER-LIKEY-BOJ

1258779 - Incorrect number of CAL - 2 when it should be 10 1337402 - Changing the host ID of Data Integrator 1337255 - Installing Business Objects Xcelsius Enterprise 4.5 1251889 - License key request for SAP BusinessObjects 1347310 - Installing the Web Intelligence key 1389546 - License key for SBOP Integration Kit 1409565 - Data Integrator License Key Installation 1554404 - How to request a new license key or System ID for Remote Support Component 1434342 - Business Objects Partners - Request system and NFR keys 1566573 - Most common SAP BusinessObjects license key related issues 1567641 - How to request a License Key for SAP BusinessObjects systems XX-SER-SAPSMP-SYS

*172481 * - System data maintenance (collective note) *169289 * - Changing remote service/EarlyWatch Alert data *1246699 * - System Data Update from SolMan / SMSY Data *702438 * - System data maintained incorrectly *742511 * - SAProuter maintenance

*175497 * - System data correction for service connections *171783 * - System data contains several systems with same SysID *171569 * - Maintaining srvice connection in systm data maintenance *169293 * - System data maintenance *169296 * - Integrate service connectns in maintain system data *169298 * - Not changeable data in system data application 169291 - Different display of system data in SAPNet R/3 Frontend *215363 * - Maintain Points of Presence in system data *934490 * - System data displayed incorrectly or incompletely *813750 * - Server data in the customer system data application *451397 * - Installation/System data (Collective Note) *731246 * - Changing SAProuter contact person *550683 * - APO Installation data cannot be displayed *578486 * - Creating a dummy system ID: C1S for MarketSet products *1478740 * - System Data Maintenance - inactive Systems

105736 - Deleting S-User IDs and Contact Persons 446069 - How to change the last (family) name? 105736 - Deleting S-User IDs and Contact Persons

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SAP Basis Administrator - (#1844)

SAP Basis Administrator is needed for our client located in the High Point, NC area. This person will administer existing SAP R3, FI/CO, CRM, PI and BI implementation. Will support new SAP implementations of the Insurance Module; support for all development testing and production environments; support application development, testing and functional teams. Candidate will troubleshoot technical issues related to SAP, iSeries, AIX and various integration points. Responsibilities: Support new SAP implementations of the Insurance Modules Development testing and Production environments Support application development, testing and functional teams Troubleshoot technical issues related to SAP, iSeries, AIX and various integration points Review OSS Notes as necessary, review early watch reports and address performance and system related issues Support SAP implementations as it related to weekend maintenance and on call duties Application of Support Packs/OSS Notes Requirements: BS/BA degree preferred 3-5 years of SAP R/3 Basis Experience including implementations and Upgrades 2+ years experience with R/3, FI, BW and CRM iSeries (AS400) and AIX operating systems administration skills preferred Experience with Solution Manager a plus Excellent communication and presentation skills and the ability to interact and work with group settings Provide knowledge transfer and training to other staff members Weekend/On Call work required. To express interest in this position, please Email Resume in MS-Word or .pdf format and attach cover letter with Salary requirements and contact information. Please be sure to reference Job #1844.

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