A SUMMER TRAINING PROJECT REPORT on

A STUDY OF PERFORMANCE APPRAISAL AT SURYA ROSHNI LTD.

Submitted in partial fulfillment of the requirement For the award of degree of

MASTER OF BUSINESS ADMINISTRATION SESSION (2012-2013)
SUBMITTED TO: Dr. Kamal Kishore Pandey Asst. Professor SUBMITTED BY:Lalit Kumar MBA 3rd Semester Roll No. 11021089

IFTM UNIVERSITY, MORADABAD

ACKNOWLEDGEMENT
It is my pleasure to be indebted to various people, who directly or indirectly contributed in the development of this work and who influenced my thinking, behavior, and acts during the course of study. I express my sincere gratitude to Prof. Manjula Jain (Director, School of Business Management) for providing me an opportunity to undergo summer training at Surya Roshni Ltd. I am thankful to Dr. Kamal Kishore Pandey (Project Guide) for his support, cooperation, and motivation provided to me during the training for constant inspiration, presence and blessings. I also extend my sincere appreciation to Mr. Satish Sharma (Dy. General Manager, Surya Roshni Ltd.) who provided his valuable suggestions and precious time in accomplishing my project report. Lastly, I would like to thank the almighty and my parents for their moral support and my friends with whom I shared my day-to-day experience and received lots of suggestions that improved my quality of work.

(Lalit Kumar)

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CERTIFICATE OF ORIGINALITY

I ________________________________Roll No.____________________________ a full time bonafide student of first year of Master of Business Administration (MBA) Programme of IFTM University, Moradabad. I hereby certify that this project work carried out by me at ____________________________________________and the report submitted in partial fulfillment of the requirements of the programme is an original work of mine under the guidance of the industry mentor

_________________________ and faculty mentor ___________________, and is not based or reproduced from any existing work of any other person or on any earlier work undertaken at any other time or for any other purpose, and has not been submitted anywhere else at any time.

( Date:__________________

( Date:__________________

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CERTIFICATE OF THE COMPANY

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EXECUTIVE SUMMARY
The project work is pursued as a part of MBA summer training at IFTM University, Moradabad. It is undertaken as a traineeship at Surya Roshni Ltd. The project is done under expert supervision and guidance of Mr. Satish Sharma (Dy. General Manager, Surya Roshni Ltd.) Down the ages in some or the other form Performance Appraisal has always been in vogue in mundane forms and features. Even today in the era of globalization Performance Appraisal has become very important and a dire necessity for the employees, both in the private as well as public sector organizations. This is basically a process which evaluates the performance of an employee from time to time. There are various parameters or yardsticks to measure the efficiency and capabilities of the employee and his dedication towards the organization. Performance appraisal is an important HRD mechanism. It is the process of evaluating the performance of employees in terms of the requirements of the job for which they are employed for administrative purpose, including suitable placement, selection, promotion, giving financial rewards and other action which require differential treatment between the members if a group as distinguished from actions affecting all the members equally. Earlier performance appraisal was considered as a simple and confidential method of rating the job performance of individual employees by their superiors for the purpose of giving those remarks and rewards. Early appraisal systems stressed assessment of personality tracts, which were difficult not only to measure but also to relate constructively to the job itself. The purpose of performance evaluation is to generate information to support administrative decisions. The purpose of performance evaluation is to generate information to support administrative decisions. The difficulties in measuring performance in companies like the performance evaluations are highly subjective. Goal setting is ineffective when goals are too simple, when goals of not constitute the goal job, when goal attainment is difficult to prove or measure, when performance is the result of term efforts, peer and subordinate rating not followed no incentive for performance, implementation of the appraisal system may not be as planned because of time constraint and span of reports. Over a period of time appraisal become a ritual.

To addressing the above a study, what are the criteria for performance appraisal and what employees feel about the performance appraisal system prevalent in the company. It was also learnt that the feedback mechanism and Self-Assessment are very essential and fruitful for the organization but the only constraint is that the appraisal cycle is yearly and the appraisal done is for a very few employees. Having good performance appraisal system is just the key to success; it helps in reducing the attrition rate and motivates the employees to work hard and give their best. An effective Performance Appraisal system can motivate employees to a great height and increase productivity. This also helps the seniors to tap full potential of their employees as they keep a track on every individuals performance. Performance Appraisal has different measures to judge the capabilities and efficiency of an individual in an organization- how far the targets have been achieved, how has his performance been! It plays a very important role in their analysis as it keeps the employees motivated towards their jobs. This assessment also helps in the overall growth of the organization. So Performance Appraisal today plays a very important role in keeping a track of various employees for different kinds of jobs in the organization.

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LIST OF FIGURES
Figure No.
Fig. 1.1 Fig 2.1

Figure Name
Performance Appraisal Process Organization structure of Surya Roshni Ltd.

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TABLE OF CONTENTS
Chapter No. Chapter Name
Acknowledgement Certificate of Originality Certificate from Company Executive Summary List of Figures

Page No.
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Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Chapter 8 Chapter 8 Chapter 9 Chapter 10 Chapter 11

INTRODUCTION COMPANY PROFILE OBJECTIVE OF STUDY SCOPE AND RATIONALE OF THE STUDY REVIEW OF LITERATURE RESEARCH METHODOLOGY DATA ANALYSIS AND INTERPRETATIONS RESULTS AND FINDINGS DISCUSSIONS CONCLUSIONS LIMITATIONS OF THE STUDY SUGGESTIONS AND RECOMMENDATIONS BIBLIOGRAPHY ANNEXURE: o ANNEXURE I QUESTIONNAIRE

1 20 34 36 39 43 46 68 70 72 74 76 ---

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