Project Officer Information and Support One Year Contract Full time at 40hrs/week 20,000.

0.00 Do you have an eye for detail? Are you super organized and confident with collating/giving information? Then this role might just be for you! The Diana Award was founded as a legacy to Diana, Princess of Wales belief that young people have the power to change the world for the better. Since 1999, the Diana Award has recognised 39,000 young people who have made a positive difference to their community. By shining the spotlight on these young people with the Diana Award, it establishes them as role models to other young people. But receiving a Diana Award is only the beginning. Through the Diana Network, our Anti-bullying and Mentoring Programmes, we engage, encourage and motivate young people to keep up the good work! We're looking for an enthusiastic new team member to join our London team, to manage all aspects of data entry, collating, analysing and disseminating impact information to the rest of the team. They will also provide administrative support to the team. The successful candidates will be responsible for reporting monthly on progress of ambassadors and key programme outcomes, providing information to the general public about the programme and any Antibullying enquiries via email, telephone and face-to-face, collating and updating our data management systems and handling a steady stream of enquiries. You will need to have an excellent understanding of working with young people, be self-motivated, organised and highly IT literate, good working knowledge of Word, Excel and databases and an understanding of mail-merge. It is also essential that you have great administrative / office management skills. You will also need to have first class communication and negotiation skills to help you effectively communicate and relate to a wide range of people from students to parents, head teachers to youth workers, civil servants to government officials. The successful candidates must have the ability to work independently and manage a range of tasks under pressure. Ongoing support and training will be provided. If you are looking for a challenging and fulfilling role in a very dynamic organisation, then we would love to hear from you. Application closes at 5pm on Friday 10 May 2013. Interviews for shortlisted candidates will take place st on 20 May 2013.
th

Diana Award Job Description Post Title: Project Officer - Information and Support

Context: The prime purpose of this role is to collate, process and disseminate information relating to the Diana Award Anti-Bullying Ambassadors in a timely and accurate manner and to produce reports required by the organisations management team and external stakeholders. Key Purpose: To monitor and record the impact of involvement in the Ambassadors programme on the young people and their schools/communities. To manage all aspects of data entry, collating, analysing and disseminating research as well as sharing good practise across the sector.

Responsible to:

Anti-Bullying Programme Manager

Key Duties: Information Function: Operate a cycle of data cleansing activities to ensure robust and accurate data is available. Collating data regarding ambassadors, youth board members and schools Reporting monthly on progress of ambassadors and key programme outcomes through the Diana Award impact framework Analyse data using a variety of tools and strategies Providing information to the general public about the programme and any Antibullying enquiries via email, telephone and face-to-face. Logging all enquiries onto the database Collating baseline information about all ambassadors Assist in collating and disseminating research by sending out and collating quarterly surveys to all participating schools to monitor progress. Logging survey reports on to the database Marketing, advertising and publicising the Anti-Bullying programme/services

Collecting and analysing data for evaluation of the service in order to write high quality reports and publications Working closely with other teams, especially fundraising and communications Managing content for the Anti-Bullying platform. This will include social networking sites such as Twitter and Facebook. Case studies - identifying and writing up case studies of Anti-Bullying Ambassador schools for evaluation and PR purposes. Stakeholder newsletter - produce a bi-monthly e-newsletter for key stakeholders Producing end of year report and evaluation Building and managing relationships, developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals.

Office Administration

Manage the administration of the London team Facilitate the smooth operation of the Antibullying Ambassadors Team. Liaise with internal & external contacts on a wide range of issues. To complete all day to day admin tasks Provide a solid support function to the Team. Take incoming phone calls and handle customer/client inquiries. Deal with incoming and outgoing post To organise travel, hotel booking, hospitality and catering when required To manage document filing systems (electronic and paper) To utilise a variety of software packages to produce correspondence and documents and maintain presentations, spreadsheets and databases To attend meetings, including minute taking and chasing actions where required

Key Skills/Characteristics Essential High-level numeracy skills Excellent computer literacy including understanding of complex spreadsheets and databases Excellent organisational and time management skills including the ability to prioritise simultaneous projects to meet deadlines High standards of accuracy and attention to detail, both in written and numerical work Ability to work on own initiative whilst also working well as part of a team Willingness to undertake appropriate professional development Excellent written and good oral communication skills, including the ability to communicate ideas and projects concisely to a range of audiences Considerable tact and discretion is required in dealing with highly confidential information and sometimes vulnerable data/young people and initiative in handling the day-to-day operations of the office

Strong writing skills are essential in a way that reflects the values of the award and current and potential young people (who range in age from aged 6 to early twenties) Good judgment and organisation skills Understanding of the Internet Ability to juggle a number of projects and campaigns simultaneously Experience with common office software such as email, word processing, presentations and spreadsheets Ability to analyse and summarise policy information and judge relevance to the organisation Desirable Research skills in statistics Knowledge and expertise in education policy in regard to behaviour/bullying. Knowledge of The Diana Award and services

Diana Award Job Application Form

Applicants should use additional sheets where there is insufficient space, quoting Job Reference on each additional page. Position Applied For: Education, training and personal development Please list the educational establishments you have attended, giving details of the start and finish date of your attendance, the name of the establishment, any qualifications you have obtained, the grade awarded (if appropriate) and the date of the award. Please start with the most recent and go back to your secondary school. Date Date Started Finished Name of Establishment Qualification(s) Obtained Grade Date Job Ref:

1. Other Training/ Education Please give details of any other training, education or development you have undertaken. Give details of the date, nature of the training, place and outcome. Please feel free to include informal training and development, any internal study days by your employer, or any seminars you have attended that you think may be relevant.

Date Finished

Nature of training / Training Provider Development (if applicable)

Qualification(s) Obtained

3a. Employment Please tell us about your current or most recent employment. Job Title: Employer: Month and Year Started: Please detail your role and responsibilities:

Current Salary:

Month and Year Left (if applicable): Reason for leaving: 3b. Employment Continued Please list all previous employment (other than described in 3a) with your most recent first. Please explain any gaps in your employment history. Date Date Started Left Employers Name & Location Your Position or Job Title Reason for leaving or gaps in employment

Attributes Please describe your three main attributes (as you see them) and outline how these will help with the position you are applying for. 1.

2.

3.

Please describe briefly why this position interests you.

Please describe an example of when you have exceeded expectations in your working life.

Please give details of any other information you feel may be useful to support your application.

4. Referees Please give the names of the two referees, one of which must be your current or most recent employer. If selected, we will require references that are satisfactory to us from these referees. Name: Job Title: Address: Name: Job Title: Address:

Tel No: Email: Please indicate how known: Personal Employer Please do not contact prior to interview 5. Professional Registration

Tel No: Email: Please indicate how known: Personal Employer Please do not contact prior to interview

If the position you have applied for requires the applicant to be registered with a professional body, please state the body you are registered with and your registration number or reference. Professional Body: __________________________ Registration ID: ______________

I declare that i have answered the above questions honestly and fully. I realize that, if appointed, any false or incomplete statement on my part may result in termination of my contract. Signature: ________________________________ Date: ______________________
Please return this form to: Miss Frankie Spivey, Diana Award, The Oasis Centre, 75 Westminster Bridge Road, London, SE1 7HS.

Personal Details Form

This sheet is separated by the personnel department prior to the short-listing procedure. Please ensure that you complete all sections.
Data Protection: Applicants completing this form will be giving consent for their personal data to be stored in computer systems. This data is held solely for the purposes of recruitment and monitoring equal opportunities. Only the successful candidates details will be r etained, all other data will be destroyed six months after the completion of the recruitment process.

Position Applied For: 1. Personal Details: Forenames: Surname: Address:

Job Ref:

Contact Details: Home Tel: Mobile Tel:

Post Code:

e-mail:

2. Do you have a disability or illness that we might need to take into account during our selection procedure (for example if you have a difficulty with stairs, or your vision or hearing is impaired?) Yes No 3. Number of days off sick in the last two years? _________________ 4. Have you been convicted of any criminal offences including spent convictions? Yes No 5. If yes please give details including the nature of the offence and sentence imposed:______________________________________________ 6. Are you able to provide proof of your right to work in the UK? Yes No

7. Please indicate how you heard of this post, be as detailed as possible. ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ Signature _____________________________ Date _______________________

Please enclose this sheet with the main application form

Equal Opportunities Monitoring Form

Information for the applicant: The Diana Award seeks to employ people only on the basis of their competence to undertake the role for which they have applied. We try to ensure out selection processes are not influenced by a candidates age, gender, marital status, religion or ethnicity. Further, we seek not to discriminate against people with disabilities. Your completed form will be opened and retained by the Personnel Department and used for statistical purposes only to enable us to monitor adherence to our equal opportunities policy. Please do not enter any personal details on this form. 1. How would you describe your ethnic origin: Afro-Caribbean White British African Other European Indian Middle Eastern Pakistani Far Eastern Other or Mixed Descent 2. You are: Male 3. Your age is: 16-25 Female 26-40 41-55 56-65 66+

4. Marital Status : (Please state): ____________________________ 5. Religion : (Please state): _____________________________ No No

6. Are you registered disabled? Yes

7. Do you have an unregistered disability? Yes

If you have answered Yes to questions 6 and/or 7 please state the nature of your disability:

Please enclose this sheet with the main application form

STATEMENT IN SUPPORT OF YOUR APPLICATION Please read the person specification and Job description provided before completing this section. This page must be completed CVs are not acceptable. It is essential that you demonstrate in this section how you meet the Person Specification, including any additional information that you might want to provide that demonstrates how you meet the skills and abilities required for this role. You may if you wish attach a maximum of three continuation sheets.