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Install Hardware
6. Enable data transfer connectivity. Repeat for each connection. 4 Ethernet connection: If using 1 Gb copper Ethernet, attach a Cat 5e or Cat 6 copper Ethernet cable to an RJ45 Ethernet network port (start with eth0 and go up) on the controller, and attach the other end to an Ethernet switch or to an Ethernet port on your server. If using 1 Gb fiber Ethernet, use multimode fiber cables with LC connectors. If using 10 Gb copper Ethernet with a CX4 connector, use an IEEE draft standard 802.3ak / D5.3 compliant cable or a Data Domain CX4 cable. Not all CX4 cables qualify. If using 10 Gb fiber Ethernet, use MMF850nm cables with LC duplex connectors. See Figure 2. 4 Fibre Channel connection: Attach a Fibre Channel fiber optical cable (LC connector) to a VTL HBA port on the controller, and attach the other end (LC connector) to a Fibre Channel switch or to a Fibre Channel port on your server. See Figure 2 for PCI card locations for the VTL HBAs. 7. Provide redundant power to the system. 4 Controller power: Connect power cables to both receptacles and set the power cable retention clips. See Figure 2. 4 ES20 power: Connect power cables to both receptacles and set the power cable retention clips. See Figure 5 . 8. Turn the system on. Power on any ES20s before the controller. 4 ES20 power: Turn the power switch to on for each of the two power supplies for each ES20 expansion shelf. See Figure 5. 4 Wait approximately 3 minutes after all expansion shelves are turned on. 4 Controller power: Push the power button. See Figure 3. 4 Attach the bezels. 9. Collect the information needed for installation. Enter the information in section 2 on the other side of this sheet.
1. Unpack the Data Domain system. A system consists of a DD690 controller and up to 48 TB raw storage in ES20 expansion shelves. 4 Open the packing boxes for the controller and expansion shelves. 4 Remove the accessories and rack mount kits for all system components. 2. Install the appropriate rack mounting hardware for the controller and ES20s into a 19-inch, four-post rack. Ensure that the rack is securely anchored to prevent tipping. Load the rack or cabinet, beginning at the bottom to prevent the rack from becoming top-heavy. Be sure to plan appropriate vertical space to accommodate the 2U controller and 3U for each ES20 expansion shelf. 4 See the instructions included with the slide rails. See Figure 1. 4 Use the rack installation instructions that are included with the slide rails in the ES20. 3. Install the controller and expansion shelves in the rack. 4 Remove the controller and ES20s from the shipping boxes. 4 Remove the bezel from each component. 4 Install each component horizontally on the corresponding slide rails and slide in the rack in the order described in the Expansion Shelf Hardware Guide. Be sure one person is at each side of each of the component to guide it into the rail ends. 4 Secure the components in the rack with the thumb screws. 4. Connect ES20 shelves to the controller. Connect the controllers SAS ports to the ES20 shelves based on the cabling diagrams for expansion shelf connectivity. See Figures 6 through 9. Use the cable management hardware provided to organize all cables. 5. Connect an administrative console. Attach a serial console to the controllers serial port, or use KVM connections to connect monitor (VGA port), keyboard and mouse. See Figure 2.
Safety
All plug-in modules and blank plates are part of the fire enclosure and must be removed only when a replacement can be added immediately. The system must not be run without all parts in place. 4 A controller or a shelf must be operated only from a power supply input voltage range of 100240 VAC, 5060 Hz. 4 Each component is intended to operate with two working power supplies installed. 4 Provide a suitable power source with electrical overload protection. 4 A safe electrical earth connection must be provided to the power cord. Check the grounding of the power sources before applying power. 4 The plug on each power supply cord is used as the main disconnect device. Ensure that the socket outlets are located near the equipment and are easily accessible. 4 Permanently unplug the unit if you think it is damaged in any way and before moving it. If the unit is powered by multiple sources, disconnect all supplied power for complete isolation. 4 The power connections must always be disconnected prior to removal or replacement of a Power Supply Module (PSU) from any of the components in the system. 4 A faulty power supply module must be replaced within 24 hours. 4 Do not lift system components by yourself. A controller weighs 51 lbs (23 kg) and an ES20 expansion shelf weighs 78 lbs (35.5 kg). 4 Do not lift an ES20 by the handles on the PSU/ cooling modules. The handles are not designed to support the weight of the populated shelf. 4 To comply with applicable safety, emission, and thermal requirements, covers must not be removed and all bays must be fitted with plug-in modules. 4 Load the rack beginning at the bottom to prevent the rack from becoming top-heavy. 4 Do not extend components on slide rails until you have loaded at least three or more similarly weighted items in the rack, or unless the rack is bolted to the floor or overhead structure to prevent tipping.
Warning: When the system is in normal use, the system controller top cover must be secured by rotating the lock 90 to the locked position to prevent users or operators from accessing the service areas. Caution: If the system is used in a manner not specified by the manufacturer, the protection provided by the equipment may be impaired. Caution: The RJ45 sockets on the motherboard/PCI cards are for Ethernet connection only and must not be connected to a telecommunications network.
ESD Precautions
Data Domain recommends that you fit and check a suitable antistatic wrist or ankle strap and observe all conventional ESD precautions when handling plug-in modules and components.
Figure 5:
ES20 Shelf rear panel
(See Figure 6) 4 Connect a SAS cable with a mini-SAS connector from slot 3B to the ES20 #2 Controller A host port. 4 Connect a SAS cable with a mini-SAS connector from slot 4B to the ES20 #2 Controller B host port.
The following rules apply to the addition of ES20 storage: 4 48 TB maximum supported per controller. A mix of 8 TB and 16 TB is allowed as long as the maximum capacity remains at or below 48 TB. 4 For a six-shelf configuration, each shelf is limited to 8 TB. 4 For a three-shelf configuration, each shelf is limited to 16 TB.
(See Figure 7) 4 Disconnect the SAS cable from Controller B Host port on ES20 #1 and connect it to Controller A Host port on ES20 #3. 4 Using a SAS cable with SFF-8470 connectors, connect one end to Controller A EXPN port on ES20 #3 and the other end to Controller B Host port on ES20 #1. 4 Using a SAS cable with SFF-8470 connectors, connect one end to Controller A EXPN port on ES20 #1 and the other end to Controller B Host port on ES20 #3.
Addition of a Fourth ES20 (See Figure 8) 4 Disconnect the SAS cable from Controller B Host port on ES20 #2 and connect it to Controller A Host port on ES20 #4.
4 Using a SAS cable with SFF-8470 connectors, connect one end to Controller A EXPN port on ES20 #4 and the other end to Controller B Host port on ES20 #2. 4 Using a SAS cable with SFF-8470 connectors, connect one end to Controller A EXPN port on ES20 #2 and the other end to Controller B Host port on ES20 #4.
4 Using a SAS cable with SFF-8470 connectors, connect one end to Controller A EXPN port on ES20 #1 and the other end to Controller A Host port on ES20 #5. 4 Using a SAS cable with SFF-8470 connectors, connect one end to Controller B Host port on ES20 #1 and the other end to Controller B EXPN port on ES20 #5.
Addition of a Sixth ES20 (See Figure 9) 4 Disconnect the SAS cable from Controller B Host port on ES20 #2 and connect it to Controller B Host port on ES20 #6.
Figure 8: Multipathing with four shelves 4 Disconnect the SAS cable from Controller A EXPN port on ES20 #2 and connect it to Controller A EXPN port on ES20 #6. 4 Using a SAS cable with SFF-8470 connectors, connect one end to Controller A EXPN port on ES20 #2 and the other end to Controller A Host port on ES20 #6. 4 Using a SAS cable with SFF-8470 connectors, connect one end to Controller B Host port on ES20 #2 and the other end to Controller B EXPN port on ES20 #6.
12. Mail server (SMTP) host name: 6. Select the CIFS authentication method:
Workgroup Workgroup name: WINS servers: Backup user name: Password: Active Directory Realm name: WINS servers: Domain admin name: Password:
Table 1:
Ethernet Connectivity Enable (circle one) Use DHCP (circle one) IP address (if no DHCP) Netmask (if no DHCP) eth0 eth1 eth2 eth3 eth4 eth5
Yes / No Yes / No
Yes / No Yes / No
Yes / No Yes / No
Yes / No Yes / No
Yes / No Yes / No
Yes / No Yes / No
NOTE: The system might not be usable for up to three hours if the NVRAM batteries are discharged. Refer to the NVRAM Battery Charging Instructions for more information.
Log into the system with the user name of sysadmin. The password is the systems serial number. A Configuration Wizard is provided. There are six sections to the configuration: Licenses, Network, File System, System, CIFS, and NFS. Complete each of the six sections.
CIFS
The CIFS configuration section in the Perform Initial System Configuration section sets up the CIFS clients to allow access to /backup on the Data Domain system. You also need to set up the CIFS clients to allow access to /backup on the Data Domain system. For additional configuration, information see the specific Data Domain Integration Documentation at https://my.datadomain.com/US/en/integration.jsp.
NFS
The NFS configuration section in the Perform Initial System Configuration section sets up the NFS clients to allow access to /backup on the Data Domain system. You also need to set up the NFS clients to allow access to /backup on the Data Domain system. This can be done using the following steps: 4 Create a mount point (directory) such as /dd/rstr01/backup, and create an administrative mount point, such as /dd/rstr01/ddvar. 4 NFS mount the directories on the new mount points. For example: mount -F nfs -o hard,intr,vers=3,proto=tcp,rsize=327 68,wsize=32768 rstr01:/backup /dd/rstr01/backup mount -F nfs -o hard,intr,vers=3,proto=tcp,rsize=327 68,wsize=32768 rstr01:/ddvar /dd/rstr01/ddvar 4 Add the following lines to the file /etc/vfstab (the file name may be different depending on your UNIX-based system). The lines mount the directories at every reboot. For example: system:/backup - /dd/rstr01/backup nfs - yes hard,intr,vers=3,proto=tcp, rsize=32768,wsize=32768 system:/ddvar - /dd/rstr01/ddvar nfs - yes hard,intr,vers=3,proto=tcp, rsize=32768,wsize=32768 4 To cause backup software to abort when the system is not mounted, create a backup directory within the mounted file system, such as /dd/rstr01/backup/disk1. 4 For more configuration information, see the specific Data Domain Integration Documentation at https://my.datadomain.com/US/en/integration.jsp.
VTL
For the VTL software option, see the Data Domain technical note Integrating the Data Domain Appliance VTL with SANs. See the specific Data Domain Integration Documentation for setting up backup software from other vendors: https://my.datadomain.com/US/en/integration.jsp.
Application Integration
For information about how to integrate the Data Domain system with backup software, see the documentation for the applicable application at the Data Domain Integration Documentation section on the Data Domain Support web site https://my.datadomain.com/US/en/integration.jsp.
Important: Never shut down the system by pressing the power button. Instead, use:
Troubleshooting Tips
For troubleshooting information, see the Data Domain Support web site https://my.datadomain.com.
Specifications
Model DD690 ES20 System Heat Output Watts BTU/hr 564 450 1925 1536 41 to 95 F (5 to 35 C) 20% to 80%, non-condensing -40 to +149 F (-40 to +65 C ) DD690: Max 7.0 BA Sound Power at rear of unit when all drives seek simultaneously; ES20: Max 58 dB LpA average measured at bystander position Power (VA) 100-120 / 200-240 V~ 564 450 Weight lb / kg 51 / 23 78 / 35.5 Rack Mounted Dimensions WxDxH in (cm) 19 (48.3) 19 (48.3) 29.5 (74.9) 23.25 (59) 3.5 (8.9) 5.16 (13.1)
Site Requirements
Requirement Vertical Space in Standard 19, Four Post Rack Air Conditioning Temperature Controls Ventilation and Airflow Description and Specification DD690 Controller: 2U. ES20 Expansion Shelf: 3U. Do not use a two-post rack. See the included slide rail and installation documentation instructions for installing in a rack. Use air conditioning that can cope with the maximum BTU/hr thermal rating. Use adequate temperature control with a gradient (change) not to exceed 30 C in an hour. In a closed or multi-unit rack, ensure that the unit has adequate airflow through the front bezel and back panel and that the ambient air temperature requirements are met. Ensure that the front bezel and back panel clearances are met. If installing in a closed cabinet, ensure that the front and rear doors have at least 65% open area to ensure adequate airflow for cooling. 1.56 inches (4.0 cm) of unobstructed clearance. 5 inches (12.7 cm) of unobstructed clearance. Two AC power outlets with an earth ground conductor (safety ground). A safe electrical earth connection must be provided to each power cord. Voltage: 100-120 V~ or 200-240 V~. Frequency: 50 to 60 Hz.
Contact Information
technical contacts
To resolve issues with Data Domain products, contact your contracted support provider or visit us online at https://my.datadomain.com.
corporate contacts
2421 Mission College Blvd. Santa Clara, CA 95054 866.WE.DDUPE (866.933.3873) or 408.980.4800 sales@datadomain.com
Copyright 2010 Data Domain, Inc. All rights reserved. Data Domain, Inc. believes information in this publication is accurate as of its publication date. This publication could include technical inaccuracies or typographical errors. The information is subject to change without notice. Changes are periodically added to the information herein; these changes will be incorporated in new additions of the publication. Data Domain, Inc. may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time. Reproduction of this publication without prior written permission is forbidden. The information in this publication is provided as is. Data Domain, Inc. makes no representations or warranties of any kind, with respect to the information in this publication, and specifically disclaims implied warranties of merchantability or fitness for a particular purpose. Data Domain and Global Compression are trademarks of Data Domain, Inc. All other brands, products, service names, trademarks, or registered service marks are used to identify the products or services of their respective owners. 761-0003-0003 Revision A