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Product Manual

Table of Contents
Overview and Benefits...............................................................................................................................2
Regroup.com Walkthrough........................................................................................................................3
E-mail List + Forum Features...............................................................................................................3
Starting a Topic.................................................................................................................................3
Viewing a Topic................................................................................................................................4
Replying to a Topic...........................................................................................................................5
Nested Replies..................................................................................................................................5
Rich Topics.......................................................................................................................................6
User Dashboard.....................................................................................................................................7
School Dashboard..................................................................................................................................8
Network Management......................................................................................................................9
Network Settings Page......................................................................................................................9
Pending Groups..............................................................................................................................10
Groups.................................................................................................................................................11
Group Creation and Management...................................................................................................11
Group Home Page...........................................................................................................................12
Easy Import of Group Members.....................................................................................................12
Facebook Connect...............................................................................................................................13
Facebook Feeds..............................................................................................................................14
Everything Else...................................................................................................................................14
Regroup Services.....................................................................................................................................15
Open our Service to your constituents................................................................................................15
Group setup.........................................................................................................................................15
Migration services...............................................................................................................................15
Technical Details......................................................................................................................................15
No Technical effort needed..................................................................................................................15
Datacenter............................................................................................................................................16
Infrastructure.......................................................................................................................................16
Software...............................................................................................................................................17

Regroup.com Contact: Joe DiPasquale
419 Lafayette St. (917) 453-4664
New York, NY 10003 joe@regroup.com

com. Benefits: Easy to use: Mailing Lists are a critical component of communications within a school. many schools have implemented archaic and hard-to-use solutions. and more.file uploads   . and more.Overview and Benefits The purpose of this document is to familiarize you with the major features of Regroup. to clubs. Regroup. This is a problem because it means that many groups will either go somewhere outside of the school (yahoo groups) or not create/use a list at all. get a server to host them.easy import of group members. only large clubs may have email lists -. and more) • Create a valuable information source for those who want to view past content Other Mailing Lists Regroup 100% hosted software as a service (SaaS) . Software as a Service: From an IT person's point of view. find. We require no IT effort as we're "software as a service" (we host everything and there is no installation). we also work with universities to create natural groupings. we ensure that they can easily get many groups up quickly and easily. group pages. and more. and create email lists on hard-to-use systems • Advance your school’s IT offerings to include the easiest and best e-mail group platform And: • Improve campus communications by providing students an easy web interface for group creation and management • Give student groups access to the best in social media technology (including wiki-editable topics. For example. viewing archives.com is a superior group communication tool for organizations.but small clubs are often the ones that can benefit the most from increased involvement and sense of community that can come from these lists. Unfortunately.saves your department time and expense . and pay the associated software and maintenance fees. as well as additional features such as online forums. and more E-mail list ability   . Integrates the natural groupings of your organization: We not only improve the experience. to courses. you will: • Save money (as compared to L-Soft or other software) • Save countless hours supporting students with questions of how to join. including: .complimentary conversion of prior lists Robust web interface . Facebook integration. When we work with a school. managing preferences. the other mailing list manager / listserv solutions are a lot of work and cost. from dorms.forums . We offer a modern alternative to old fashioned mailing lists and listservs. leave. Facebook integration. and join groups   Easily browsable message history   Facebook integration   Supporting features.easy to create. By implementing Regroup. They have to install them. and users have a hard or impossible time creating lists.no maintenance required   .

com) Alternatively. OSU-2012@regroup. To start a topic via email. the post still shows up in the group. the person simply writes an email to the address from their group (e. (By not emailing the group. the user can also choose to email the group or not. . the user can click on the “start a topic” tab on the web interface.g. and users can reply to it just as they would a new post in a forum). Through the web.com Walkthrough E-mail List + Forum Features Starting a Topic Users can create a topic either from their e-mail or via the website.Regroup.

Here is an example e-mail that a group member would receive after a topic is posted: Emails include information on the bottom that allows users to easily link back to the group. the topic on the site.Viewing a Topic After a topic is created it can viewed either in e-mail or via the website. or even unsubscribe from that group with one click. This topic can also be viewed on the site: .

Other mailing list management solutions do not do this.Replying to a Topic You can reply to a topic by hitting “reply” to the email you receive. . Nested Replies Replies to topics are nested within that same subject (much like gmail). Our nested feature creates a repository of useful information at a glance. (They instead put each reply on its own page). or via the web interface.

formatted text.Rich Topics Topics can include pictures. embedded video. and more .

This acts as a set of “feeds” from their groups. a welcome box lets them know what they can do to start using the site. Below the welcome box are recent the topics in the group selected on the left. the user is at their homepage. on the right is a list of the messages from all their groups. If they are a new user.User Dashboard After logging in. . On the left is a list of all groups that user is a member of. By clicking on the group name on the left. the user can filter to see topics only from that group.

New topics and groups from their school are shown here. Users can easily join any new groups within their network that they're interested in. . and our School Dashboard lets users investigate other groups and people in their network. If topics are created from private groups. users will not be able to see them.School Dashboard The users are always very interested in seeing what is happening in other areas of their school.

Network Settings Page On the network settings page a network admin can decide if groups require approval. edit the network description. approve created groups. and edit the network's photograph. . and adjust group settings. Network administrators have links in the header to their school's settings page. There are also links to pending and current groups. and to groups that are pending.Network Management Network administrators have the ability to change how the school functions.

Pending Groups If the network administrator chooses to require group creation approval. all new groups will be marked as pending until approved. Administrators have a quick dashboard to see what groups are requested by students. .

invited. (The administrator can choose whether or not to allow group members to be able to email other members).Groups All groups on the system have their own e-mail address which can act as a mailing list. and photo. or work like a regular e-mail list where anyone can reply. . description. group time. groups can be announcement-only (only admins can email out to the group). Groups also have their own customizable web page within the system. name. Groups can be public (anyone can join and see messages). or private (new members must be added. as well as other features. Additionally. Group Creation and Management The group creation page gives the option to group administrators to pick the parent school. group type. or request to be added). privacy level. moderated.

An example group page is below. and they will be added. and all topics are shown. simply cut and paste the email addresses (comma separated). Easy Import of Group Members Group members can either be immediately added to the group. files can be posted. where a photo and description are included. or invited.Group Home Page Each group is given its own web page. To add members of the group. .

Facebook Connect The user has the option to link their account to Facebook. they can broadcast to Facebook any new topics or replies they create through the site. . If they do this. They can link to Facebook via the button on the top of our site. or any new groups they create. or via their user preferences.

and other ancillary features are not described here in order to keep the length of the document down. group member pages. . Please ask us should you have any further questions. so their friends will also see it. Everything Else There are many other features for users that are not described in detail in this document. The user preferences pages. the topic they post or group they create can be put into their Facebook feeds.Facebook Feeds If the user chooses.

We have included additional technical detail as background on our system. courses. we can introduce individual constituents or departments to the service so they can learn about our service and choose to give additional groups the benefit of the service. or IT implementation. academic computing.Regroup Services Open our Service to your constituents Enable University End Users to: o Create groups/lists o Utilize e-mail list features o Manage their groups. o Optionally. and o Enabling registration for Organization’s members Group setup We can work with Universities or Organizations to get their groups up on the system quickly and easily. enabling: o Easily-viewable message history for groups o Searchable discussion. faculty/staff affairs. student government. or more. and admissions. Regroup will migrate existing lists to its platform. hosting. Migration services At the Organization's discretion. . acting as an informational resource to End Users o Existing lists will have full features of the Regroup platform o Note: migration of at least one well-used list is recommended as a comparison and feedback point from users Technical Details No Technical effort needed Because we are a Software-as-a-Service company. dorms. Departments may include: housing. including group administration features o Enable group archives to be viewable by University End Users Create the University network on Regroup o Including a landing page for Organization. alumni services. o This can include groups for clubs. we require no installation.

backed by digital recordings on file for 30 days • Access to equipment area 24/7 days via card key and pass code only • Escort services 24/7 at sites with non-secured equipment areas • Locking cabinets and/or cages • Full CCTV surveillance • BMS equipment monitoring system supported by Switch and Data’s 24x7 operations center Infrastructure • 100% generator backup • Generator capacity designed to multiple 1 to 2 MgWATT Generators • Minimum 24-hour run time fuel capacity • Two-hour response for fuel delivery • UPS backup power • Under-floor cooling provided by computer-room grade equipment • Cooling not less than 300 BTU/h per square foot with an N+1 redundancy • Temperature is maintained at 72 degrees F dry bulb at ASHRAE 1% • Dry-pipe pre-action sprinkler rated for telecommunication equipment/computer room .Datacenter • 24/7 security management via the Security Operations Center (SOC) • Remote camera monitoring 24/7.

and relative security. scalability.Software The software platform is built on Ruby which is known for its efficient code. The following diagram outlines how data flows through the system. speed. .