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3G L b att a Gl
Labs Glance
Research and Development organization developing
p g p g
telecommunication products and solutions of both hardware and
software.
Industry verticals & technologically aligned competence centers
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Worldwide presence, with offices in India, Malaysia and the UK
Center of Excellence in Telecom Solutions
Complete solution house ‐ Software Development, Post Installation
& Support
State of Art Offshore Development Centers
Specialized in bundled solutions along with technology, and
Outsourcing Partners
3G Labs
L b att a Gl
Glance (contd…)
Industry Group Strategy:
Telecome & Around the World
NGN Services
Group Culture:
3G Labs – Determination
– Integrity
Testing, Project Mgmt
Validation & & Product – Professional, Reliable, Trustworthy
Tech Support Development
– Pride
HR, Staffing
&
– Spirit
Outsourcing
– Team Work
3G L
Labs
b att a Glance
Gl (contd…)
We endeavor to build and sustain the standards in the evolving communication
t h l i
technologies with our proficient skills and undying commitment to progress and
ith fi i t kill d d i it tt d
advance…
Our Vision:
To be a niche technology provider to global
organizations, developing next generation
Deliver
products in telecommunication domain.
d i l i i d i
Value
Our Mission:
TTo provide cutting edge and cost effective
id i d d ff i
telecommunication technology products and
solutions to our customer delight globally.
Th 3G L
The Labs
b Ad
Advantage
t
We target to achieve CLIENT SATISFACTION through our Quality, Efficiency, Cost E‐
effective and Support Services
• Speed
Multiple parallel project teams
Multiple parallel project teams
Component based Framework approach
• Quality
Robust Processes and Tested Methodologies
Comprehensive quality system in place covering Processes
• Cost
Cost savings in Offshore Qualityy
Q Support
Development Lower defects
hence lower re‐work
Client
• Service Efficiency Satisfaction
Cost
Effectiveness
On‐time, On‐budget Project
O ti O b d tP j t
Delivery. Focus on Communication & Coordination
Th 3G L
The Labs
b Ad
Advantages
t (contd…)
• …delivering innovative
competent Internet Intranet Concept
Solutions through our
conceptual planning,
resourceful development
efficient maintenance support Maintenance
Planning
• Uniquely strong combination of
knowledge and experience.
g p Project
– 1000 Man Years Experience
• …around the world
Testing
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Solutions we offer
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• IT Enabled Services
• Telecom Technologies
Telecom Technologies
– Wireline (Ethernet, MPLS, SDH/SONET) and Wireless (Wi‐fi, Wi‐Max,
GSM/CDMA) flavours
– Broadband over Power Line (BPL)
– Wireless Mesh Networks (WMN)
– iDEN Solutions
• Telecom Solutions
– Network Planning and Architecture
– Both Wireline and wireless
– Integrated OSS/BSS
– Network Support
– NGN Networks and IMS Architecture
• Custom Application Development
– Customized Solutions
– Offshore Product Services
• Testing, Validation and Tech Support
• HR, Staffing and Outsourcing
• Project Management and Product development Consultancy Services
C
Core competencies
t i & Industries
I d ti
Core Competencies Industries
‐ Understanding of telecom technologies ‐ Telecommunication
‐ E‐commerce Application ‐ Multimedia
‐ Content Management Systems ‐ Embedded Programming Software
‐ Linux Services
Linux Services ‐ Electronics & Communication
Electronics & Communication
‐ Mobile Applications ‐ Product Engineering and Management
‐ Network Management & Telecom Apps ‐ Mobile Service Providers
‐ Supply Chain Management ‐ Retail & Distribution Services
‐ System Programming
System Programming ‐ Technology
‐ Network Management ‐ Education & Training
‐ OSS/BSS integration
‐ Web Enabled/Client Server ERP
IT Skills
Skill off th
the tteam
Java technologies Microsoft Technologies Software Tools Web Technologies
• EE‐governance solutions
l i
• Already working with few government institution in India
• Operated from village Kiosks
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• Solution for managing security personals
• Notification based monitoring system
• P ibl i t
Possible integration with
ti ith
– iDEN
– Telemedicine
– Health and insurance products
T l
Telecom and
d NGN S
Services
i
Position in Telecom
• Use third party products in the end‐end convergence solution that include IP, SS7,
E1/T1 link, GSM.
• Provide our reusable components that reduce the clients product development time
and cost.
d
• Customize the third party product to suite client specific or country specific
requirements.
• Provide the scalability in the resource skill at offshore cost
Provide the scalability in the resource skill at offshore cost.
IP Telephony VoIP
• IP PBX
• SIP Servers and Client
• IP Media Servers, Gateways & Controllers
• Mediation Servers
• IP Soft switches
T l
Telecom and
d NGN S
Services
i
Position in Telecom
• IP Telephony
• OSS Solutions
• Telecom Access Equipments
• Embedded Engineering
• IN Solutions
IN Solutions
• Testing Services
Solutions Offered:
• P d tD l
Product Development, Re‐engineering, Maintenance and offshore Support
t R i i M i t d ff h S t
• NM solution with FCAPS functionalities
• A complete Element Management Solution
• EMS/NMS application enhancements and performance optimization
EMS/NMS application enhancements and performance optimization
• North bound/South Bound integration
• GUI Application Development, enhancement and support
• Local Craft Terminals and Network Element Simulators
Local Craft Terminals and Network Element Simulators
• Integration with NOC
T l
Telecom and
d NGN S
Services
i
Network Access Equipments
• ATM Switches, Routers, IP Switches, Ethernet
• Layer 1, 2, 3 – Network Appliances
• Class 4/5 Switch & Soft switches
• Signaling Gateways, Media Gateways, Media Gateway Controllers
• Media Servers, Application Servers, IMS
Solutions Offered:
• Product Development, Re‐engineering, Maintenance and offshore Support
• Element Management, Configuration & Performance Monitoring
• Network Acceptance and Configuration with Traffic Management
• C ll P
Call Processing Modules and AAA Solutions
i M d l d AAA S l ti
• Legacy ‐ IP Transformation and Interconnects
• Triple Play – Voice, Video, Data – Over IP
• Audio & Video Codecs, Transcoders
• Protocol Stacks (SS7, SIP, etc)
• Research and Development, Design and development of User Interfaces
• Re‐usable components ‐ ensuring quick time to Market
T l
Telecom and
d NGN S
Services
i
Embedded Engineering
• Protocol Stacks
Protocol Stacks
• Device Drivers
• Audio/Video Codecs
• Product / Component Development
Solutions Offered:
• Design and development of Protocol Stacks, Firmware and Communication
• Components– 3G, UMTS, SS7, SIP, ISDN, SIGTRAN, MCGP, GPRS, etc.
Components 3G UMTS SS7 SIP ISDN SIGTRAN MCGP GPRS etc
• OS/ Kernel level development & firmware for microprocessor based products
• Device Driver Development, Firmware, SDK, Board Support Packages
• Porting on RTOS and Real Time Interface Gateways
• Design of Real Time Applications for Hand Helds, Mobile Devices & PDAs.
• System Engineering and Porting Software across different platforms
• Development of Application Authoring tools, API’s, Interfaces
• Development of Framework
• We have a suite of Protocol Stacks and Multimedia Codecs (a/v) which are used as reusable
components – ensuring quick time to market
T l
Telecom and
d NGN S
Services
i
Intelligent Network Applications
• Mobile OSA Applications
Mobile OSA Applications
• Convergent OSA Applications
• Fixed OSA Applications
• IMS
Solutions Offered
• Application Development, Maintenance and offshore Support
• Subscriber Authentication and Authorization Modules
• Development on Application Server
Development on Application Server
• IP Media Processing
• IMS Frameworks and 3GPP compliance
• Triple Play – Voice, Video, Data – Over IP
• Interoperability with Class 4/5, Soft switch, Media Gateway and Media Servers
bl h l / f h d d d
• Applications like –
‐ Unified Messaging ‐Mobile Video Conferencing
‐ Video Mail ‐ IVR
‐ Online Multiplayer Gaming ‐ IP Contact Centre
‐ Push To Talk ‐ IP Centrex
‐ Ring back Tones ‐ Announcements
‐ Multimedia Conferencing ‐ IP Radio
T l
Telecom and
d NGN S
Services
i
Testing
• Device Testing
• Ethernet Devices
• SIP Devices
• H.323 Devices
• MGCP/Megaco Devices
MGCP/Megaco Devices
• Sigtran Devices
• Homogeneous Network interop Testing
• Heterogeneous Network interop Testing
• IP‐PSTN Network Testingg
Solutions Offered:
• Network Configuration Testing
• P
Pure IP Network –
IP N t k Multi Protocol Testing
M lti P t l T ti
• Interoperability Testing
• Functional Testing
• Performance Testing
• Service Testing
• Billing Testing
T l
Telecom and
d NGN S
Services
i
1
1. C
Converged Data, Voice and Multimedia traffic
dD t V i d M lti di t ffi
2. Carrying SS7 messages on IP over Satellite network – drastically reducing SS7
infrastructure costs
3. Integrated gateway for SS7, IP, PSTN, T1/E1 links
4. Powerful VOIP Telephony features will be available
5. Reduced Roundtrip delays
6. Simplified Provisioning and Service Management procedures (everything on IP Platform)
7. End‐to‐end secure communication
T l
Telecom and
d NGN S
Services
i
Solutions Offered:
Solutions Offered:
• Product Development, Re‐engineering, Maintenance and offshore Support
• Development on Application Layer
• Protocols for VoIP applications (R2, SIP, H.323)
• Legacy ‐ IP Transformation and Interconnects
• Porting Protocol stacks across different platforms/ IP Devices
Porting Protocol stacks across different platforms/ IP Devices
• Triple Play – Voice, Video, Data – Over IP
• Optimization and Testing for IP Networks
• S i hi S l i
Switching Solutions over IP Networks
k
• Research and Development
• Re‐usable components ‐ ensuring quick time to Market
C t
Custom Application
A li ti D Development
l t
• Effi
Efficient and Cost effective business solutions
i dC ff i b i l i
• Strong Programming Logic and Concept
• Develop Upgradeable Standalone Software Solutions with
multi‐platform compatibility
li l f ibili
• Customize existing solution
• Automation
Off h
Offshore Product
P d t Services
S i
• Aim to bring software products to market faster and more cost effectively
– Product Development
– Shrink Wrapped Product Development
– Development and delivery of specialized components
– 24/7 remote product support and enhancement
24/7 remote product support and enhancement
– Product Testing
– Product Maintenance
– Service level agreement and key performance indicators
• Critical Success Factors
– Product‐savvy development talent
– Component driven approach to design
– Investments in product development centric tools
P j t Management
Project M t Practices
P ti
• Metrics driven project management
• Knowledge Acquisition Process (KAP)
– Client & End‐User involvement in Requirements stage
• Change Request Process
• Usage of tools to improve
Scope Schedule
productivity Management Management
Cost
Management
Integration
Management
Change
Project
Management
Management
Procurement Quality
Management Management
Communication Human
Management Resource
Management
P d t Development
Product D l t Ph
Phases
• Initial Phase
– Market Analysis
– Developing Business Cases
– Profit & Loss Analysis
– C t
Customer & Market Research
&M k tR h
• MRDs & PRDs
• Product Roadmaps
• Engineering design
– Functional specs, Software and
Hardware
– Product engineering, ergonomics
Product engineering ergonomics
• Prototype testing
• Beta Release and Field testing
Signal Processing and Multimedia
Projects undertaken
• Portable media player reference design
• Home media server reference design
• Mobile TV platform reference design
• IPTV platform reference design
IPTV platform reference design
• Surveillance platform design
• DVR reference design
S l i
Solutions offered
ff d
• Embedded product development on DSP
• Strong understanding of TI and ADSP devices
• Development for multimedia and telecom
Development for multimedia and telecom
applications
• DSP product management consultancy
Signal Processing and Multimedia
Reusable components
Hardware
• BF533 / BF561 (AD) and DM6467 (Texas Instruments)
• Various DACs and ADCs (from Analog Devices and wolfson codecs)
• Various Demodulators (DMB‐TH, DVB‐H, DVB‐T, ISDB‐T)
• LCD, MAC‐Phy chip from SMSC, PCI Controller
Software
• Video Decoders (H264, Mpeg4, Divx, Mpeg1, Mpeg2, WMV)
• Audio Decoders (Mp3, Mpeg1 layer 2 and 3, AAC,WMA, HE‐ACC)
• Image Decoders (Jpeg, GIF, PNG, M‐Jpeg, )
• File format support (AVI, MP4, ASF), MP4 Mixer
pp ( , , ),
• Embedded browser, GUI support,
• OS support (Linux on ARM6, Visual DSP, uClinux and NetVDK)
• Device Drivers (display drivers, audio drivers, hard disk driver, USB, PCI,
network interface Demod interface etc )
network interface, Demod interface etc.)
• Media Player Development
• Complete integration of the above hardware and software components
T h l
Technology and
d kknow-how
h
• HW
HW design with DSPs, Network processors, Microcontrollers and
design with DSPs Network processors Microcontrollers and
Microprocessors
• Access to AD and TI third party network for developing high quality
hardware platforms
• Design with processors at a capacity of 100 billion instructions/s
Design with processors at a capacity of 100 billion instructions/s
• Multi layers circuit pack design
• Product engineering aspects to be well taken care of
• Product design at global standard (HW, mechanic)
> Knowhow of NEBS standards
> Working temperature between ‐40ºC and +55ºC
> Up to %95 humidity
> Water proof
Water proof
> Compliant with drop and vibration standards
> Electromagnetic compatibility
Hardware
26
T h l
Technology and
d kknow-how
h
• Internet
Internet switching and routing
switching and routing
• Wi‐Fi, Wi‐Max, Ethernet, MPLS and Fibre optic access
• Design of IP applications compliant to international standards
(
(voice, data, video)
, , )
• Knowhow of
> IP routing protocols (OSPF, BGP.. )
> IP‐VPN, VLAN
> UDP, TCP, RTP, DHCP, SIP applications
UDP TCP RTP DHCP SIP li ti
> SNMP management SW
> Date base applications
• Physical layers design such as ISDN, ATM, MPLS, 10/100/1000
ys ca aye s des g suc as S , , S, 0/ 00/ 000
Ethernet, ADSL/VDSL, SDH/SONET and next generation PBB‐TE,
TMPLS
Middleware
Hardware
27
T h l
Technology and
d kknow-how
h
• Development of VoIP and IP enabled Services
Development of VoIP and IP enabled Services
– Multiple VoIP subscriber line support
– Worldwide support
– Support to all next generation access and carrier systems
> SIP lines
> IP Centrex
> Wireline
Wireline
> Packet trunking
– Intelligent Network Access
> V5.1 / V5,2 Access and voice aggregation to a Class‐5 switch
V5 1 / V5 2 Access and voice aggregation to a Class 5 switch Call Server
Call Server
> PSTN voice over IP with no loss of voice quality
> Integrated propritery protocol with V5.1/V5.2 Access Networks Middleware
Hardware
28
T h l
Technology and
d kknow-how
h
• Voice over IP via SIP
Voice over IP via SIP
>SIP based services
>Carrier grade IP/SIP based network software
>Design of US government secure multimedia communication network
> Seamless networking with PSTN and GSM networks for multimedia
applications
• 3.Generation Networks – Products & Services
g
>End to end wireless solutions with WIMAX integration
>Services layer in new generation wireless networks (IMS) Application
• SOA Service architecture
> Web based customizable applications for enterprise
> Integration with existing telecom applications used
Integration with existing telecom applications used Call Server
Call Server
> by enterprises
Partnership
p
• Contracting
• Problem solving
• Product and Improved efficiency
Service Bundling
O
Outsourcing
i
• Price, Availability,
Quality, Reliability
• Transaction Efficiency Cost Reduction
• Fulfillment
Out-tasking/Basic Outsourcing
Functional Capability
Functional Capability
The benefit of hands-on experience with customers coupled with onsite offshore expertise provides us the
right balance to address the critical areas of any enterprise.
enterprise
Supply Chain
Management Financials
Management
Business
Manufacturing and Logistics
Intelligence
Management
Human Resources
Management
Self Service
Transportation
T t ti Customer
C t Relationship
R l ti hi
Management Management
Our partnership approach emphasizes knowledge transfer and experience that combine with proven "best
practices" to implement, upgrade and integrate applications.
Resource Capability
Resource Capability
D li
Delivery Organization
O i ti
Delivery Management
Project Delivery Professional
Services
Global Delivery Fulfillment Model
Projects Services
Projects Professional Services
Distributed & Responsive Project Global Fulfillment Capability
Management
Cost Effective global resourcing
Onsite, Near‐shore, Offshore
Shortest Deployment Time
Deliveryy
Enhanced Productivity through
Client Focused Solutioning
proactive training
Best Practices, Reusable
‘CLEAN’ Resources
Components for optimized
delivery cycle time
Coding Standards & processes
g p
Benchmarked
Service Offerings
PgM Capability
Account penetration abilities leveraging proven relationship
management framework
Relationship & engagement drivers – Value & tenure
Transparent, real time, delivery and process management
Sustained competitive advantage –
p g Long Term Approach
g pp
Insight based Program management – proactive forward planning
Program Management Project Management
People‐Growth Drivers
Cost effective and time efficient resource acquisition
People centric organization
Culture with empowered resource – low attrition; high retention
Benefit plans designed to promote loyalty and long‐term relationships between the
company and its employees
Significant investment on education, training and development
Flat, field oriented
management
team driving
initiatives
Vision & Culture
Strategy for
Strategy for Supporting
Supporting
Service Service
Excellence People Excellence
Cross‐Functional Empowered
Teams Mapping Employees Driving
Service Road Engagement
Supporting Processes, Practices & Systems
Preferred Employer and Partner Status
Engagement Management
Continuously evolving engagement models for delivery optimization and
responsiveness Every engagement model is unique
Gl b l Delivery
Global D li Capability
C bili
Proposed
p – Implementation
p Methodology
gy
Proposed – Quality Process
A li ti Support
Application S t & Maintenance
M i t
Onsite Production
Problem Request
Production Problem
User Classification Prioritization Assignment
System Problem
Request
Calls to be Serviced
Calls Categorization /
Prioritization
Offshore
O s oe Production Support
Issue Management
Batch Operations
3G Labs ODC
Day to Day Program
On-Site PM
Management Management
Coordinator
• Why 3G Labs…..
Why 3G Labs
– Extremely Competitive
– High Degree of Flexibility
– User Friendly and Impressive GUIs
User Friendly and Impressive GUIs
– Multi‐Platform Compatibility
– Unparalleled Service
We aspire
W i to ddeliver
li a value
l system to the
h customer
with excellent quality and cost effectiveness and
with a focus on speed
Thank You!!!
Phone:+91 80 40927706/25520238/25520232