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1. Ethical (2)
Dealing with morals or the principles of morality. The rules or standards for
appropriate conduct or practice.
2. Ergonomics (2)
The study of the relationship between humans and their working environment.
3. RSI (1)
Repetitive Strain Injury (can include an explanation that RSI is usually caused
by small repetitive movement causing strain. There are various types of RSI
including eye strain and Carpal Tunnel Syndrome).
The screen designs and connections between screens that allow the user to
communicate with software.
Software that meets the needs of the user. User-friendly software is intuitive,
consistent and easy to learn.
Property resulting from the fruits of mental labour (ie: software, a song etc…)
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Software for locating, accessing and displaying web pages. Web browsers are
able to display graphics, text and other multimedia items.
8. Inclusive (2)
9. What is Carpal Tunnel Syndrome and what steps might a computer user take
to avoid it: (4)
• CTP is the result of pressure on the median nerve from restrictions in the
carpal tunnel caused by repetitive movements.
• Exercises
• Breaks
• Various activities
• Sensitivity to light
• Blurred / double-vision
• Headaches
11. Provide three practices management can use to minimise stress and injury in
the workplace (3) – see page 7
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• Variety of activities
• Involvement in decisions
• Social contact
• Training
• Balance of quantity
14. Identify the following symbols and explain when they should be used in
messages (6)
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Usually 1 for backup purposes although some companies are even more
restrictive and don’t allow for any copies.
Public Domain
18. Is all software under this category until specifically registered according to
copyright laws? Explain your answer (2)
20. Which type of software is free for an initial trial period and can be distributed
by the user? (1)
Shareware
21. Why can the software referred to in the previous question be distributed by the
user? (2)
It’s a form of cheap advertising / marketing. The company want the product to
be spread to as many potential customers as possible.
22. What kind of software is free to use and can be modified but is still covered by
copyright? (1)
Freeware
Visicalc
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Software licences protect the rights of developers and maintain the industry.
This maintains earnings and liability. Without licences, software creation
wouldn’t be sufficiently lucrative to maintain the industry and software
companies couldn’t be held responsible for faulty products.
Licence agreements are particularly important for software because it’s so easy
to copy.
26. Give three examples of how a software developer can be aware of social &
cultural differences when designing software(3)
The developer can research potential audiences to make sure they are aware of
social and cultural differences:
27. What are the risks associated with one company gaining a monopoly over the
market? (2)
Monopolies risk high prices because competition isn’t available to keep prices
competitive / lower.
The quality may be lower because the consumer doesn’t have a choice so the
company doesn’t have to maintain high quality to sell their product.
• Large text
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• Don’t use colour coding as the sole means of information (colour
blind people see colours as different to other people; eg: they might
see pink as yellow.)
29. Provide two examples of how software might be designed to assist users with
physical disabilities? (2)
30. List four skills required by members of a software development team: (2)
• Effective communication
• Creativity
• Design skills
• Teamwork
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Part III: Data & Algorithms
32. What type of data would you use to store a user’s username? (2)
String
33. What type of data would you use to store the user’s age?(1)
Integer
34. What type of data stores only the values TRUE or FALSE?(1)
Boolean
35. Draw the symbols used in a flowchart for each of the following: (4)
(i) Terminal
(ii) Process
(iv) Decision
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36. Draw a simple algorithm to test whether the user’s response to a question is
correct. The algorithm needs to display the question, accept the user’s
response and test its accuracy. A correct response should lead to praise; an
incorrect response should lead to the words “Bad luck!” (7)
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