You are on page 1of 192

COMPETENCY BASED LEARNING MATERIAL

Sector: INFORMATION AND COMMUNICATION TECHNOLOGY Qualification: COMPUTER HARDWARE SERVICING NC II Unit of Competency: INSTALL COMPUTER SYSTEMS AND NETWORKS Module Title: INSTALLING COMPUTER SYSTEMS AND NETWORKS

TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY ALDERSGATE COLLEGE Solano, Nueva Vizcaya

HOW TO USE THIS COMPETENCY-BASED LEARNING MATERIAL (CBLM) Welcome to the competency-based learning material for the module: Installing Computer System and Networks. This module contains training materials and activities for you to accomplish. The unit of competency Install Computer System and Networks, contains the knowledge, skills and attitudes required for Computer Hardware Servicing NC Level II. You are required to go through a series of learning activities in order to complete each learning outcomes of the module. In each learning outcome, there are reference materials or instructional sheets for further reading to help you better understand the required activities. Follow the activities at your own pace and answer the self-check at the end of each learning outcome. If you have questions, please feel free to ask for the assistance of your trainer/facilitator. RECOGNITION OF PRIOR LEARNING (RPL) You may have some or most of the knowledge and skills included in this learners guide because you have: Been working in the same industry for some time. Already completed training in this area. If you can demonstrate to your trainer that you are competent in a particular skill, you dont have to do the same training again. If you feel that you have some skills, talk to your trainer about having them formally recognized. If you have a qualification or certificate of competence from previous trainings, show them to your trainer. If the skills you acquired are still current and relevant to the unit of competency, they may become part of the evidence you can present for RPL. If you are not sure about the currency of your skills, discuss this with your trainer. A Trainee Record Book (TRB) is given to you to record important dates, jobs undertaken and other workplace events that will assist you in providing further details to your trainer/assessor. A Record of Achievement/Progress Chart is also provided to your trainer to complete/accomplish once you have completed the module. This will show your own progress.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 2 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

DIRECTION FOR USE OF THE CBLM


This module was prepared to help you achieve the required competency: Install Computer Systems and Networks. This will be the source of information for you to acquire the knowledge and skills in this particular module with minimum supervision or help from your trainer. With the aid of this material, you will acquire the competency independently and at your own pace. Talk to your trainer and agree on how you will both organize the training of this unit. Read through the module carefully. It is divided into sections which covers all the skills and knowledge you need to successfully complete in this module. Work through all the information and complete the activities in each section. Do what is asked in the INSTRUCTIONAL SHEET ( TASK SHEET, OPERATION SHEET, JOB SHEET ) and complete the SELF-CHECK. Suggested references are included to supplement the materials provided in this module. Most probably, your trainer will also be your supervisor or manager. He is there to support you and show you the correct way to do things. Ask for help. Your trainer will tell you about the important things you need to consider when you are completing activities and it is important that you listen and take notes. You will be given plenty of opportunities to ask questions and practice on the job. Make sure you practice your new skills during regular work shifts. This way, you will improve both your speed and memory and also your confidence. Talk to more experienced workmates and ask for their guidance. Use the self-check questions at the end of each section to test your own progress. When you are ready, ask your trainer to watch you perform the activities outlined in the module. As you work through the activities, ask for written feedback on your progress. Your trainer gives feedback/pre-assessment reports for this reason. When you have successfully completed each element or learning outcome, ask your trainer to mark on the reports that you are ready for assessment. When you have completed this module (several modules) and feel confident that you have had sufficient practice, your trainer will arrange an appointment to qualified trainer to assess/evaluate you. The result of your assessment/evaluation will be recorded in your COMPETENCY ACHIEVEMENT RECORD.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 3 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

MODULE CONTENT QUALIFICATION : Computer Hardware Servicing NC II Install Computer Systems and Networks ELC724318 Installing Computer System and Networks This unit covers the knowledge, skills and attitude required in installing, assembling and testing computer and common peripherals. : 60 hrs.

UNIT OF COMPETENCY : UNIT CODE MODULE TITLE MODULE DESCRIPTOR: : :

NOMINAL DURATION

SUMMARY OF LEARNING OUTCOMES: Upon completion of the module the trainees/students MUST be able to: 1. Plan and prepare for Installation 2. Install equiment/devices/system 3. Conduct test

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 4 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

LEARNING OUTCOME #1:

PLAN AND PREPARE FOR INSTALLATION

CONTENTS: 1. 2. 3. 4. 5. Safety procedures Basic terms, concepts, functions and characteristics of PC hardware components Structure of operating systems Familiarization with the various computer systems components and peripherals System configuration/setting of computer systems and devices.

ASSESSMENT CRITERIA: 1. Installation planned and prepared to ensure that safety measures, policies and procedures followed, and that work is appropriately sequenced in accordance with the industry standards Technical personnel consulted to ensure that the work coordinated effectively with others involved on the worksite Computer systems and network devices obtained in accordance with the established procedures and to comply with requirements Location where devices and systems to be installed is determined from job requirements. Materials necessary to complete the work obtained in accordance with established procedures and check against job requirement. Tools, equipment and testing devices needed to carry out the installation work obtained in accordance with establish procedures and checked for correct operation and safety. Preparatory work checked to ensure that no unnecessary damage has occurred and that work complies with requirements

2. 3. 4. 5. 6.

7.

CONDITIONS: The students/trainees must be provided with the following:

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 5 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Personal Protective equipment ( ex. protective eyewear, anti static wrist wrap) Electronic laboratory hand tools (assorted pliers, assorted screw drivers, soldering iron & desoldering tool) LAN tester Crimping tools RS 232 pin exertion/ extraction tool Flashlights Mirror (inspection) Hand-outs

ASSESSMENT METHODS: Hands-on Direct observation Practical demonstration

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 6 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

LEARNING EXPERIENCES LEARNING OUTCOME #1:


Learning Activities 1. Read Information sheet 1.1-1

PLAN AND PREPARE FOR INSTALLATION


Special Instructions

OHS Policies and Procedures

If you have some problem on the content of the information sheet dont hesitate to approach your facilitator. If you feel that you are now knowledgeable on the content of the information sheet, you can now answer self check provided in the module.

2. Answer Self Check 1.1-1

Compare your answer to the answer key 1.1-1. If you got 100% correct answer in this self-check, you can now move to the next information sheet. If not review the information sheet and go over the self-check again. If you have some problem on the content of the information sheet dont hesitate to approach your facilitator. If you feel that you are now knowledgeable on the content of the information sheet, you can now answer self check provided in the module. Compare your answer to the answer key 1.1-2. If you got 100% correct answer in this self-check, you can now move to the next information sheet. If not review the information sheet and go over the selfcheck again. If you have some problem on the content of the information sheet dont hesitate to approach your facilitator. If you feel that you are now knowledgeable on the content of the information sheet, you can now answer self check provided in

3. Read Information sheet 1.12Basic Terms, Concepts, Functions and Characteristics Of PC Hardware Components

4. Answer Self-Check No. 1.1-2

5. Read information sheet 1.1-3

Structure of Operating System

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 7 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

the module. 6. Answer Self-Check No. 1.1-3 Compare your answer to the answer key 1.1-3. If you got 100% correct answer in this self-check, you can now move to the next task sheet. If not review the information sheet and go over the selfcheck again. If you have some problem on the content of the information sheet dont hesitate to approach your facilitator. If you feel that you are now knowledgeable on the content of the information sheet, you can now answer self check provided in the module. Compare your answer to the answer key 1.1-4. If you got 100% correct answer in this self-check, you can now move to the next Learning Outcome. If not review the information sheet and go over the selfcheck again.

7. Read Information Sheet 1.1-4

System Configuration/Setting of computer system and devices

8. Answer Self-Check No. 1.1-4

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 8 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

INFORMATION SHEET 1.1-1 OHS Policies and Procedures

Learning Objectives: be able to: 1. 2. 3.

After reading this INFORMATION SHEET, YOU MUST

Identify occupational health and safety policies a and procedures; Apply the occupational health and safety policies and procedures; Explain the occupational health and safety policies and procedures

Occupational Health and Safety Policy Occupational health and safety is a cross-disciplinary area concerned with protecting the safety, health and welfare of people engaged in work. The goal of all occupational health and safety programs is to foster a safe work environment. As a secondary effect, it may also protect co-workers, family members, employers, customers, suppliers, nearby communities, and other members of the public who are impacted by the workplace environment. It may involve interactions among many subject areas, including occupational medicine, occupational (or industrial) hygiene, public health, safety engineering, chemistry, health physics. Safety practices should be learned early and always adhered to when working with any electrical device, including personal computers and peripherals. This is for the protection of not only the people working with them, but also for the devices themselves. The basis for this process begins with your Occupational Health and Safety Policies. Safety Precautions Disconnect the power cord Do not remove components while computer is powered up Remove all jewelry Always use anti-static wrist strap when working on monitors Discharge ESD by holding an unpainted part of the System Unit When possible, try to avoid working in carpeted areas.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 9 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Always use approved surge protectors or an Uninterrupted Power Supply. Never eat, drink or smoke while working on a computer If possible avoid using cell-phone while repairing Do not leave the computer unattended Use your senses Use 5s

Personal Safety While Working Along With PCs While working inside your computer, do not attempt to service the computer except as explained in this guide and elsewhere in product documentation. Always follow the instructions closely. Computer equipment can be dangerous, and you or others can be injured or even killed if you dont follow proper safety guidelines when working along PCs. The following are some precautionary measures to take before working with any computer equipment: Before you start to work on the computer, perform the following steps in the sequence indicated: 1. 2. Turn off the computer and all peripherals. Touch an unpainted metal surface on the computer chassis, such as the metal around the card-slot openings at the back of your computer, before touching anything inside your computer. Disconnect the computer and peripherals from their electrical outlets. Doing so reduces the potential for personal injury or shock. Also disconnect any telephone or telecommunication lines from the computer.

3.

NOTE: Before disconnecting a peripheral from the system or removing a component from the system board, verify that the standby power lightemitting diode (LED) on the system board has turned off.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 10 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

While you work, periodically touch an unpainted metal surface on the computer chassis to dissipate any static electricity that might harm internal components. In addition, it is recommended that you periodically review the safety instructions in your System Information Guide. Additional Safety tips: Wear shoes with non-conductive rubber soles to help reduce the chance of being shocked or seriously injured in an electrical accident. Do not work on components that are plugged into their power source. Do not remove expansion cards from a computer when it is turned on. Remove all jewelry when working inside any computer related equipment. Be sure not to mix electronic components and water. When you shut down your computer, be sure to shut it down properly. Do not turn it off with the case switch. Dont eat or drinks while working.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 11 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

SELF CHECK #1.1-1


True or False _______1. _______2. _______3. _______4. _______5. Do not remove components while computer is powered up to avoid electric shock Never eat, drink or smoke while working on a computer Jewelries must be removed before touching any computer parts Cellphones does not emit interference and its ok to use it while working in a computer Removing components while the computer is powered up may damage the computer

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 12 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

SELF CHECK ANSWER KEY 1.1-1


1. True 2. True 3. True 4. False 5. True

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 13 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

INFORMATION SHEET 1.1-2 Basic Terms, Concepts, Functions and Characteristics of PC Hardware Components

Learning Objectives: be able to: 1. 2. 3.

After reading this INFORMATION SHEET, YOU MUST

Identify the basic terms, concepts, functions and characteristics of PC hardware components; Familiarize basic terms, concepts, functions and characteristics of PC hardware components; Enumerate the basic terms, concepts, functions and characteristics of PC hardware components,

Types of Computer Workstation A workstation is a high-end personal computer designed for technical or scientific applications. Intended primarily to be used by one person at a time, they are commonly connected to a local area network and run multi-user operating systems. Workstations are used for tasks such as computer-aided design, drafting and modelling, computation-intensive scientific and engineering calculations, image processing, architectural modelling, and computer graphics for animation and motion picture visual effects. Desktop computer Dell OptiPlex desktop computer Prior to the wide spread of PCs a computer that could fit on a desk was considered remarkably small. Today the phrase usually indicates a particular style of computer case. Desktop computers come in a variety of styles ranging from large vertical tower cases to small form factor models that can be tucked behind an LCD monitor. In this sense, the term 'desktop' refers specifically to a horizontally-oriented case, usually intended to have the display screen placed

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 14 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

on top to save space on the desk top. Most modern desktop computers have separate screens and keyboards. Single unit Single unit PCs (also known as all-in-one PCs) are a subtype of desktop computers, which combine the monitor and case of the computer within a single unit. The monitor often utilizes a touchscreen as an optional method of user input, however detached keyboards and mice are normally still included. The inner components of the PC are often located directly behind the monitor, and many are built similarly to laptops. Nettop A subtype of desktops, called nettops, was introduced by Intel in February 2008 to describe low-cost, lean-function, desktop computers. A similar subtype of laptops (or notebooks) are the netbooks (see below). These feature the new Intel Atom processor which specially enables them to consume less power and to be built into small enclosures. Laptop Acer 8920 Gemstone Laptop. A laptop computer or simply laptop, also called a notebook computer or sometimes a notebook, is a small personal computer designed for portability. Usually all of the interface hardware needed to operate the laptop, such as USB ports (previously parallel and serial ports), graphics card, sound channel, etc., are built in to a single unit. Laptops contain high capacity batteries that can power the device for extensive periods of time, enhancing portability. Once the battery charge is depleted, it will have to be recharged through a power outlet. In the interest of saving power, weight and space, they usually share RAM with the video channel, slowing their performance compared to an equivalent desktop machine. One main drawback of the laptop is sometimes, due to the size and configuration of components, relatively little can be done to upgrade the overall computer from its original design. Internal upgrades are either not manufacturer recommended, can damage the laptop if done with poor care or knowledge, or in some cases impossible, making the desktop PC more modular. Some internal upgrades, such as memory and hard disks upgrades are often

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 15 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

easy, a display or keyboard upgrade is usually impossible. The laptop has the same access as the desktop to the wide variety of devices, such as external displays, mice, cameras, storage devices and keyboards, which may be attached externally through USB ports and other less common ports such as external video. A subtype of notebooks, called subnotebooks, are computers with most of the features of a standard laptop computer but smaller. They are larger than hand-held computers, and usually run full versions of desktop/laptop operating systems. Ultra-Mobile PCs (UMPC) are usually considered subnotebooks, or more specifically, subnotebook Tablet PCs (see below). Netbooks are sometimes considered in this category, though they are sometimes separated in a category of their own (see below). Desktop replacements, meanwhile, are large laptops meant to replace a desktop computer while keeping the mobility of a laptop. Entertainment laptops emphasize large, HDTV-resolution screens and video processing capabilities. Netbook An HP netbook Netbooks (also called mini notebooks or subnotebooks) are a rapidly evolving category of small, light and inexpensive laptop computers suited for general computing and accessing webbased applications; they are often marketed as "companion devices," that is, to augment a user's other computer access. Walt Mossberg called them a "relatively new category of small, light, minimalist and cheap laptops." By August 2009, CNET called netbooks "nothing more than smaller, cheaper notebooks." At their inception in late 2007 as smaller notebooks optimized for low weight and low cost netbooks omitted key features (e.g., the optical drive), featured smaller screens and keyboards, and offered reduced specification and computing power. Over the course of their evolution, netbooks have ranged in size from below 5 in to over 13 in, and from ~1 kg (2-3 pounds). Often significantly less expensive than other laptops, by mid-2009, netbooks had been offered to users "free of charge", with an extended service contract purchase of a cellular data plan. In the short period since their appearance, netbooks have grown in size and features, now converging with new smaller, lighter notebooks. By mid 2009, CNET noted "the specs are so similar that the average shopper would

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 16 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

likely be confused as to why one is better than the other," noting "the only conclusion is that there really is no distinction between the devices." Tablet PC HP Compaq tablet PC with rotating/removable keyboard. A tablet PC is a notebook or slate-shaped mobile computer, first introduced by Pen computing in the early 90s with their PenGo Tablet Computer and popularized by Microsoft. Its touchscreen or graphics tablet/screen hybrid technology allows the user to operate the computer with a stylus or digital pen, or a fingertip, instead of a keyboard or mouse. The form factor offers a more mobile way to interact with a computer. Tablet PCs are often used where normal notebooks are impractical or unwieldy, or do not provide the needed functionality. As technology and functionality continue to progress, prototype tablet computers will continue to emerge. The Microsoft Courier, a personal business device, has two 7" monitors that support multi-touch gestures, Wi-Fi capabilities and has a built-in camera. The device looks to be a replacement to traditional planners while offering what most digital planners cannot, two pages and large writing spaces. This particular device, however, has been recently abandoned and the market is currently being led by the popular iPad from Apple Inc. Ultra-Mobile PC Samsung Q1 Ultra-Mobile PC. The ultra-mobile PC (UMPC) is a specification for a small form factor of tablet PCs. It was developed as a joint development exercise by Microsoft, Intel, and Samsung, among others. Current UMPCs typically feature the Windows XP, Windows Vista, Windows 7, or Linux operating system and low-voltage Intel Atom or VIA C7-M processors.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 17 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Home theater PC Antec Fusion V2 home theater PC with keyboard on top. A home theater PC (HTPC) is a convergence device that combines the functions of a personal computer and a digital video recorder. It is connected to a television or a television-sized computer display and is often used as a digital photo, music, video player, TV receiver and digital video recorder. Home theater PCs are also referred to as media center systems or media servers. The general goal in a HTPC is usually to combine many or all components of a home theater setup into one box. They can be purchased pre-configured with the required hardware and software needed to add television programming to the PC, or can be cobbled together out of discrete components as is commonly done with MythTV, Windows Media Center, GB-PVR, SageTV, Famulent or LinuxMCE. Pocket PC An O2 pocket PC A pocket PC is a hardware specification for a handheld-sized computer (personal digital assistant) that runs the Microsoft Windows Mobile operating system. It may have the capability to run an alternative operating system like NetBSD or Linux. It has many of the capabilities of modern desktop PCs. Currently there are tens of thousands of applications for handhelds adhering to the Microsoft Pocket PC specification, many of which are freeware. Some of these devices also include mobile phone features. Microsoft compliant Pocket PCs can also be used with many other addons like GPS receivers, barcode readers, RFID readers, and cameras. In 2007, with the release of Windows Mobile 6, Microsoft dropped the name Pocket PC in favor of a new naming scheme. Devices without an integrated phone are called Windows Mobile Classic instead of Pocket PC. Devices with an integrated phone and a touch screen are called Windows Mobile Professional.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 18 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

HARDWARE

An exploded view of a modern personal computer and peripherals: 1. 2. 3. 4. 5. 6. 7. 8. 9. Scanner CPU (Microprocessor) Primary storage (RAM) Expansion cards (graphics cards, etc.) Power supply Optical disc drive Secondary storage (Hard disk) Motherboard Speakers

10. Monitor 11. System software 12. Application software 13. Keyboard 14. Mouse 15. External hard disk 16. Printer Mass-market consumer computers use highly standardized components and so are simple for an end user to assemble into a working system. A typical desktop computer consists of a computer case which holds the power supply, motherboard, hard disk and often an optical disc. External devices such as a

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 19 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

video monitor or visual display unit, keyboard, and a pointing device are usually found in a personal computer. The motherboard connects all processor, memory and peripheral devices together. The memory card(s), graphics card and processor are mounted directly onto the motherboard. The central processing unit microprocessor chip plugs into a socket. Expansion memory plugs into memory sockets. Some motherboards have the video display adapter, sound and other peripherals integrated onto the motherboard. Others use expansion slots for graphics cards, network cards, or other I/O devices. Disk drives for mass storage are connected to the mother board with a cable, and to the power supply through another cable. Usually disk drives are mounted in the same case as the motherboard; formerly, expansion chassis were made for additional disk storage. The graphics and sound card can have a break out box to keep the analog parts away from the electromagnetic radiation inside the computer case. For really large amounts of data, a tape drive can be used or (extra) hard disks can be put together in an external case. The keyboard and the mouse are external devices plugged into the computer through connectors on an I/O panel on the back of the computer. The monitor is also connected to the I/O panel, either through an onboard port on the motherboard, or a port on the graphics card. The hardware capabilities of personal computers can sometimes be extended by the addition of expansion cards connected via an expansion bus. Some standard peripheral buses often used for adding expansion cards in personal computers as of 2005 are PCI, AGP (a high-speed PCI bus dedicated to graphics adapters), and PCI Express. Most personal computers as of 2005 have multiple physical PCI expansion slots. Many also include an AGP bus and expansion slot or a PCI Express bus and one or more expansion slots, but few PCs contain both buses. Computer case A stripped ATX case lying on its side. A computer case is the enclosure that contains the main components of a computer. Cases are usually constructed from steel or aluminium, although other materials such as wood and plastic have been used. Cases can come in many different sizes, or form factors. The size and shape of a computer case is usually determined by the form factor of the motherboard that it is designed to accommodate, since this is the largest

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 20 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

and most central component of most computers. Consequently, personal computer form factors typically specify only the internal dimensions and layout of the case. Form factors for rack-mounted and blade servers may include precise external dimensions as well, since these cases must themselves fit in specific enclosures. Currently, the most popular form factor for desktop computers is ATX, although microATX and small form factors have become very popular for a variety of uses. Companies like Shuttle Inc. and AOpen have popularized small cases, for which FlexATX is the most common motherboard size. Processor AMD Athlon 64 X2 CPU. The central processing unit, or CPU, is that part of a computer which executes software program instructions. In older computers this circuitry was formerly on several printed circuit boards, but in PCs is a single integrated circuit. Nearly all PCs contain a type of CPU known as a microprocessor. The microprocessor often plugs into the motherboard using one of many different types of sockets. IBM PC compatible computers use an x86-compatible processor, usually made by Intel, AMD, VIA Technologies or Transmeta. Apple Macintosh computers were initially built with the Motorola 680x0 family of processors, then switched to the PowerPC series (a RISC architecture jointly developed by Apple Computer, IBM and Motorola), but as of 2006, Apple switched again, this time to x86-compatible processors by Intel. Modern CPUs are equipped with a fan attached via heat sink. Motherboard Asus motherboard The motherboard, also referred to as systemboard or mainboard, is the primary circuit board within a personal computer. Many other components connect directly or indirectly to the motherboard. Motherboards usually contain one or more CPUs, supporting circuitry - usually integrated circuits (ICs) - providing the interface between the CPU memory and input/output peripheral circuits, main memory, and facilities for initial setup of the computer

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 21 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

immediately after power-on (often called boot firmware or, in IBM PC compatible computers, a BIOS). In many portable and embedded personal computers, the motherboard houses nearly all of the PC's core components. Often a motherboard will also contain one or more peripheral buses and physical connectors for expansion purposes. Sometimes a secondary daughter board is connected to the motherboard to provide further expandability or to satisfy space constraints. Main memory 1GB DDR SDRAM PC-3200 module

A PC's main memory is fast storage that is directly accessible by the CPU, and is used to store the currently executing program and immediately needed data. PCs use semiconductor random access memory (RAM) of various kinds such as DRAM, SDRAM or SRAM as their primary storage. Which exact kind depends on cost/performance issues at any particular time. Main memory is much faster than mass storage devices like hard disks or optical discs, but is usually volatile, meaning it does not retain its contents (instructions or data) in the absence of power, and is much more expensive for a given capacity than is most mass storage. Main memory is generally not suitable for long-term or archival data storage.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 22 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Hard Disk Drive A Western Digital 250 GB hard disk drive. Mass storage devices store programs and data even when the power is off; they do require power to perform read and write functions during usage. Although flash memory has dropped in cost, the prevailing form of mass storage in personal computers is still the hard disk. The disk drives use a sealed head/disk assembly (HDA) which was first introduced by IBM's "Winchester" disk system. The use of a sealed assembly allowed the use of positive air pressure to drive out particles from the surface of the disk, which improves reliability. If the mass storage controller provides for expandability, a PC may also be upgraded by the addition of extra hard disk or optical disc drives. For example, BD-ROMs, DVD-RWs, and various optical disc recorders may all be added by the user to certain PCs. Standard internal storage device connection interfaces are PATA, Serial ATA, SCSI Video card ATI Radeon video card The video card - otherwise called a graphics card, graphics adapter or video adapter processes and renders the graphics output from the computer to the computer display, and is an essential part of the modern computer. On older models, and today on budget models, graphics circuitry tended to be integrated with the motherboard but, for modern flexible machines, they are supplied in PCI, AGP, or PCI Express format. When the IBM PC was introduced, most existing business-oriented personal computers used text-only display adapters and had no graphics capability. Home computers at that time had graphics compatible with television signals, but with low resolution by modern standards owing to the limited memory available to the eight-bit processors available at the time.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 23 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Visual display unit A flat-panel LCD monitor. A visual display unit (or monitor) is a piece of electrical equipment, usually separate from the computer case, which displays viewable images generated by a computer without producing a permanent record. The word "monitor" is used in other contexts; in particular in television broadcasting, where a television picture is displayed to a high standard. A computer display device is usually either a cathode ray tube or some form of flat panel such as a TFT LCD. The monitor comprises the display device, circuitry to generate a picture from electronic signals sent by the computer, and an enclosure or case. Within the computer, either as an integral part or a plugged-in Expansion card, there is circuitry to convert internal data to a format compatible with a monitor. The images from monitors originally contained only text, but as Graphical user interfaces emerged and became common, they began to display more images and multimedia content. Keyboard A computer keyboard In computing, a keyboard is an arrangement of buttons that each correspond to a function, letter, or number. They are the primary devices of inputing text. In most cases, they contain an array of keys specifically organized with the corresponding letters, numbers, and functions printed or engraved on the button. They are generally designed around an operators language, and many different versions for different languages exist. In English, the most common layout is the QWERTY layout, which was originally used in typewriters. They have evolved over time, and have been modified for use in computers with the addition of function keys, number keys, arrow keys, and OS specific keys. Often, specific functions can be achieved by pressing multiple keys at once or in succession, such as inputing characters with accents or opening a task manager. Programs use keyboard shotcuts very differently and all use different keyboard shortcuts for different program specific operations, such as refreshing a web page in a web browser or selecting all text in a word processor.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 24 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Mouse Apple Mighty Mouse that detects the right and left clicks through what appears to be one large button. A Mouse on a computer is a small, slidable device that users hold and slide around to point at, click on, and sometimes drag objects on screen in a graphical user interface using a pointer on screen. Almost all Personal Computers have mice. It may be plugged into a computer's rear mouse socket, or as a USB device, or, more recently, may be connected wirelessly via a USB antenna or Bluetooth antenna. In the past, they had a single button that users could press down on the device to "click" on whatever the pointer on the screen was hovering over. Now, however, many Mice have two or three buttons(possibly more); a "right click" function button on the mouse, which performs a secondary action on a selected object, and a scroll wheel, which users can rotate using their fingers to "scroll" up or down. The scroll wheel can also be pressed down, and therefore be used as a third button. Some mouse wheels may be tilted from side to side to allow sideways scrolling. Different programs make use of these functions differently, and may scroll horizontally by default with the scroll wheel, open different menus with different buttons, among others. These functions may be user defined through software utilities. Mice traditionally detected movement and communicated with the computer with an internal "mouse ball"; and used optical encoders to detect rotation of the ball and tell the computer where the mouse has moved. However, these systems were subject to low durability, accuracy and required internal cleaning. Modern mice use optical technology to directly trace movement of the surface under the mouse and are much more accurate, durable and almost maintenace free. They work on a wider variety of surfaces and can even operate on walls, ceilings or other non-horizontal surfaces. Proper ergonomic design of personal computer workplace is necessary to prevent repetitive strain injuries, which can develop over time and can lead to long-term disability.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 25 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Other components Mass storage All computers require either fixed or removable storage for their operating system, programs and user generated material. Formerly the 5 inch and 3 inch floppy drive were the principal forms of removable storage for backup of user files and distribution of software. As memory sizes increased, the capacity of the floppy did not keep pace; the Zip drive and other higher-capacity removable media were introduced but never became as prevalent as the floppy drive. By the late 1990s the optical drive, in CD and later DVD and Blu-ray Disc, became the main method for software distribution, and writeable media provided backup and file interchange. Floppy drives have become uncommon in desktop personal computers since about 2000, and were dropped from many laptop systems even earlier.[note 1] Early home computers used compact audio cassettes for file storage; these were at the time a very low cost storage solution, but were displaced by floppy disk drives when manufacturing costs dropped, by the mid 1980s. A second generation of tape recorders was provided when Videocassette recorders were pressed into service as backup media for larger disk drives. All these systems were less reliable and slower than purpose-built magnetic tape drives. Such tape drives were uncommon in consumer-type personal computers but were a necessity in business or industrial use. Interchange of data such as photographs from digital cameras is greatly expedited by installation of a card reader, which often is compatible with several forms of flash memory. It is usually faster and more convenient to move large amounts of data by removing the card from the mobile device, instead of communicating with the mobile device through a USB interface. A USB flash drive today performs much of the data transfer and backup functions formerly done with floppy drives, Zip disks and other devices. Mainstream current operating systems for personal computers provide standard support for flash drives, allowing interchange even between computers using different processors and operating systems. The compact size and lack of moving parts or dirt-sensitive media, combined with low cost for high capacity, have made flash drives a popular and useful accessory for any personal computer user. The operating system (e.g.: Microsoft Windows, Mac OS, Linux or many others) can be located on any storage, but typically it is on a hard disks. A Live CD is the running of a OS directly from a CD. While this is slow compared to

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 26 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

storing the OS on a hard drive, it is typically used for installation of operating systems, demonstrations, system recovery, or other special purposes. Large flash memory is currently more expensive than hard drives of similar size (as of mid-2008) but are starting to appear in laptop computers because of their low weight, small size and low power requirements. Computer communications Internal modem card Modem Network adapter card Router Headset Joystick Microphone Printer Scanner Sound adapter card as a separate card rather than located on the motherboard Speakers Webcam LAN Card is a network interface card. This is a computer circuit board or card that is installed in a computer so that it can be connected to a network. Modem - (Modulator-Demodulator) The modem is a device that allows a given computer to share data or otherwise a device which let computers exchange information USB Universal Serial Bus, a hardware interface for low-speed peripherals such as the keyboard, mouse, joystick, scanner, printer and telephony devices.

Common peripherals and adapter cards

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 27 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Scanner- it is an input device that read text or illustration printed on paper, translates the information into a form that a computer can use.

Printer - it is a piece of hardware that produces a paper copy (also known as hardcopy) of the information generated by the computer. RAM Random Access Memory, is a primary memory. This memory is used inside the computer to hold programs and data while it is running. BIOS Basic Input/Output System, chip that controls the most basic functions of the computer and performs a self-test every time you turn it on. Flash drive RAM that can retain data without electrical power. It is widely used for BIOS chips and for digital camera and digital music storage. Video Camera - camera using videotape: a camera that records onto videotape

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 28 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

SELF CHECK 1.1-2 A. MULTIPLE CHOICE 1. It is a high end personal computer designed for technical or scientific applications. Intended primarily to be used by one person at a time, they are commonly connected to a local area network and run multi-user operating systems. A. Work Station B. Nettop C. Laptop D. Tablet PC 2. It is a small personal computer designed for portability. Usually all of the interface hardware needed to operate this computer, such as USB ports (previously parallel and serial ports), graphics card, sound channel, etc., are built in to a single unit. A. Work Station B. Nettop C. Laptop D. Tablet PC 3. It is a convergence device that combines the functions of a personal computer and a digital video recorder. A. Work Station B. Home theater PC C. Laptop D. Tablet PC 4. It is a hardware specification for a handheld-sized computer (personal digital assistant) that runs the Microsoft Windows Mobile operating system. A. Work Station B. Home theater PC C. Laptop D. Pocket PC

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 29 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

5. It is also called mini notebooks or subnotebooks and are a rapidly evolving category of small, light and inexpensive laptop computers suited for general computing and accessing web-based applications A. Netbook B. Home theater PC C. Work Station D. Pocket PC 6. It is the enclosure that contains the main components of a computer. A. Mother Board B. Computer Case C. Processor D. Hard Disk 7. It is the part of a computer which executes software program instructions. A. Mother Board B. CPU C. Processor D. Hard Disk 8. It is also referred to as systemboard or mainboard, and is circuit board within a personal computer. A. Mother Board B. CPU C. Processor D. Hard Disk 9. It processes and renders the graphics output from the computer to the computer display. A. Memory B. CPU C. Video card D. Hard Disk the primary

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 30 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

10. It is a piece of electrical equipment, usually separate from the computer case, which displays viewable images generated by a computer without producing a permanent record. A. Memory B. CPU C. Printer D. Monitor B. Identification Directions: Identify the following computer components Use a separate sheet of paper in answering. 1. 2. 9.

3.

4.

10.

5.

6.

7.

8.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 31 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

ANSWER KEY 1.1-2 A. MULTILE CHOICE 1. 2. 3. 4. 5. A. C B D A 6. B 7. B 8. A 9. C 10. D

B. IDENTIFICATION 1. Monitor 2. Video Card 3. Hard Disk 4. Memory / RAM 5. Motherboard 6. Processor 7. Keyboard 8. Mouse 9. Printer 10. Scanner

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 32 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

INFORMATION SHEET 1.1-3 Structure of Operating System Learning Objectives: 1. 2. 3. 4. After reading this INFORMATION SHEET, YOU MUST be able to:

Familiarize the structure of operating system; Identify the structure of operating system Enumerate the structure of operating system; Appreciate the structure of operating system.

SOFTWARE A screenshot software of the OpenOffice.org Writer

Computer software is a general term used to describe a collection of computer programs, procedures and documentation that perform some tasks on a computer system.[29] The term includes application software such as word processors which perform productive tasks for users, system software such as operating systems, which interface with hardware to provide the necessary services for application software, and middleware which controls and coordinates distributed systems. Software applications for word processing, Internet browsing, Internet faxing, e-mail and other digital messaging, multimedia playback, computer game play and computer programming are common. The user of a modern personal computer may have significant knowledge of the operating environment and application programs, but is not necessarily interested in programming nor even able to write programs for the computer. Therefore, most software written primarily for personal computers tends to be designed with simplicity of use, or "user-friendliness" in mind. However, the software industry continuously provide a wide range of new products for use in personal computers, targeted at both the expert and the non-expert user.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 33 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Operating system An operating system (OS) manages computer resources and provides programmers with an interface used to access those resources. An operating system processes system data and user input, and responds by allocating and managing tasks and internal system resources as a service to users and programs of the system. An operating system performs basic tasks such as controlling and allocating memory, prioritizing system requests, controlling input and output devices, facilitating computer networking and managing files. Common contemporary desktop OSes are Microsoft Windows (92.78% market share), Mac OS X (5.12%), Linux (0.95%),[30] Solaris and FreeBSD. Windows, Mac, and Linux all have server and personal variants. With the exception of Microsoft Windows, the designs of each of the aforementioned OSs were inspired by, or directly inherited from, the Unix operating system. Unix was developed at Bell Labs beginning in the late 1960s and spawned the development of numerous free and proprietary operating systems. Microsoft Windows Windows 7, the latest client version in the Microsoft Windows line Microsoft Windows is the collective brand name of several software operating systems by Microsoft. Microsoft first introduced an operating environment named Windows in November 1985 as an add-on to MS-DOS in response to the growing interest in graphical user interfaces (GUIs).[31][32][not in citation given] The most recent client version of Windows is Windows 7 and Windows Server 2008 R2 which was available at retail on October 22, 2009.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 34 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Mac OS X Mac OS X Snow Leopard desktop Mac OS X is a line of graphical operating systems developed, marketed, and sold by Apple Inc.. Mac OS X is the successor to the original Mac OS, which had been Apple's primary operating system since 1984. Unlike its predecessors, Mac OS X is a Unix-based graphical operating system. The most recent version of Mac OS X is Mac OS X 10.6 "Snow Leopard", and the current server version is Mac OS X Server 10.6. On October 20, 2010, at a keynote event held at Apple's headquarters in Cupertino, CA, Apple announced Mac OS X 10.7 "Lion", which is slated for arrival in the summer of 2011.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 35 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Linux A Linux distribution (Kubuntu) running the KDE 4 desktop environment. Linux is a family of Unix-like computer operating systems. Linux is one of the most prominent examples of free software and open source development: typically all underlying source code can be freely modified, used, and redistributed by anyone.[33] The name "Linux" comes from the Linux kernel, started in 1991 by Linus Torvalds. The system's utilities and libraries usually come from the GNU operating system, announced in 1983 by Richard Stallman. The GNU contribution is the basis for the alternative name GNU/Linux.[34] Known for its use in servers as part of the LAMP application stack, Linux is supported by corporations such as Dell, Hewlett-Packard, IBM, Novell, Oracle Corporation, Red Hat, Canonical Ltd. and Sun Microsystems. It is used as an operating system for a wide variety of computer hardware, including desktop computers, netbooks, supercomputers,[35] video game systems, such as the PlayStation 3, several arcade games, and embedded devices such as mobile phones, portable media players, routers, and stage lighting systems. Applications

GIMP raster graphics editor A computer user will apply application software to carry out a specific task. System software supports applications and provides common services such as memory management, network connectivity, or device drivers; all of which may be used by applications but which are not directly of interest to the end user. A simple, if imperfect analogy in the world of hardware would be the relationship of an electric light bulb (an application) to an electric power generation plant (a system). The power plant merely generates electricity, not itself of any real use until harnessed to an application like the electric light that performs a service that benefits the user. Typical examples of software applications are word processors, spreadsheets, and media players. Multiple applications bundled together as a

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 36 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

package are sometimes referred to as an application suite. Microsoft Office and OpenOffice.org, which bundle together a word processor, a spreadsheet, and several other discrete applications, are typical examples. The separate applications in a suite usually have a user interface that has some commonality making it easier for the user to learn and use each application. And often they may have some capability to interact with each other in ways beneficial to the user. For example, a spreadsheet might be able to be embedded in a word processor document even though it had been created in the separate spreadsheet application. End-user development tailors systems to meet the user's specific needs. User-written software include spreadsheet templates, word processor macros, scientific simulations, graphics and animation scripts. Even email filters are a kind of user software. Users create this software themselves and often overlook how important it is. Software applications Software - is the programs and data that a computer uses. Network OS Software Network-are multiple computers linked together to make simultaneous information sharing and exchange by multiple users. Sound Device Driver Installer / Sound and Audio Devices A windows XP Control Panel applet, called Sounds, and Multimedia in Windows 2000, for configuring the systems sound card.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 37 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

SELF CHECK 1.1-3 A. Multiple Choice 1. It is a general term used to describe a collection of computer programs, procedures and documentation that perform some tasks on a computer system. A. Hardware B. Software C. Utility D. Application 2. It manages computer resources and provides programmers with an interface used to access those resources. A. Operating System B. Software C. Utility D. Application 3. It is one of the most prominent examples of free software and open source development operating system. A. Linux B. Software C. Utility D. Application 4. It is a line of graphical operating systems developed, marketed, and sold by Apple Inc.. A. Linux B. Mac OS X C. Windows D. Application 5. It is the collective brand name of several software operating systems by Microsoft. A. Linux C. Windows B. Mac OS X D. Application

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 38 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

ANSWER KEY 1.1-3 1. B 2. A 3. A 4. B 5. C

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 39 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

INFORMATION SHEET #1.1-4


Familiarization with the various computer systems, components and peripherals

Information Objective: After reading this information sheet, the students will be able to familiarize various computer systems, components, and peripherals. Introduction A modern PC is both simple and complicated. It is simple in the sense that over the years, many of the components used to construct a system have become integrated with other components into fewer and fewer actual parts. It is complicated in the sense that each part in a modern system performs many more functions than did the same types of parts in older systems. This section briefly examines all the components and peripherals in a modern PC system. Component Motherboard Description The motherboard is the core of the system. It really is the PC; everything else is connected to it, and it controls everything in the system.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 40 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Component Processor

Description The processor is often thought of as the "engine" of the computer. It's also called the CPU (central processing unit).

Memory (RAM)

The system memory is often called RAM (for random access memory). This is the primary memory, which holds all the programs and data the processor is using at a given time.

Case/chassis

The case is the frame or chassis that houses the motherboard, power supply, disk drives, adapter cards, and any other physical components in the system.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 41 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Component Power supply

Description The power supply feeds electrical power to every single part in the PC.

Floppy drive

The floppy drive is a simple, inexpensive, low-capacity, removable-media, magnetic-storage device. Many recent systems use other types of removable magnetic or USB-based flash memory devices instead of floppy drives for removable storage.

Hard drive

The hard disk is the primary archival storage memory for the system.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 42 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Component CD or DVD drive

Description CD (compact disc) and DVD (digital versatile disc) drives are relatively high-capacity, removable media, drive optical drives; many recent systems include a rewriteable CD (CD-RW) along with or combined with a DVD-ROM drive.

Keyboard Mouse

The keyboard is the primary device on a PC that is used by a human to communicate with and control a system. Although many types of pointing devices are on the market today, the first and most popular device for this purpose is the mouse. The video card controls the information you see on the monitor.

Video card

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 43 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Component Sound card

Description It enables the PC to generate complex sounds.

Network/ Modem

Most prebuilt PCs ship with a network interface and possibly a modem.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 44 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

SELF CHECK #1.1-4


Matching Type

Identify the Name of the Components by Matching Column A to Column B Column A Column B
a. Mother board

1. b. Monitor

2. c. Video Card

3. d. Sound Card

4. e. LAN cad

5.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 45 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

ANSWER KEY #1.1-4


Matching Type 1. B 2. C 3. D 4. E 5. A

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 46 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

INFORMATION SHEET 1.1-5 System Configuration / Settings of computer system and devices

Learning Objectives: be able to: 1. 2. 3.

After reading this INFORMATION SHEET, YOU MUST

Familiarize system configuration/setting of computer and devices; Follow the steps in system configuration/settings of computer system and devices; Appreciate system configuration / settings of computer system and devices.

System Configuration System Configuration Utility overview The System Configuration utility automates the routine troubleshooting steps that Microsoft Customer Support Services professionals use when they diagnose system configuration issues. When you use this utility to modify the system configuration, you can select check boxes to eliminate issues that do not apply to your configuration. This process reduces the risk of typing errors that you may make when you use any text editor, such as Notepad. You must be logged on as an administrator or as a member of the Administrators group to use the System Configuration utility. When you use the System Configuration utility, you can easily reset or change the configuration settings in Windows to include preferences for the following files and settings: The System.ini file The Win.ini file The Boot.ini file Programs that are set to load during the startup process (these programs are specified in the Startup folder and in the registry) Environment settings International settings

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 47 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

There are two methods for troubleshooting configuration issues by using the System Configuration utility. Read each method carefully to understand the consequences of each method. Method 1: Diagnostic and Selection startup modes Diagnostic startup Diagnostic startup enables Windows to determine the basic device drivers and software to load when you start Windows. When you use this method, the system temporarily disables Microsoft services such as Networking, Plug and Play, Event Logging, and Error Reporting. Also, you permanently delete all restore points for the System Restore utility.

Note Do not use this method if you want to save your restore points for System Restore or if you must use a Microsoft service to test a problem. To perform a diagnostic startup, follow these steps: 8. 9. Click Start, click Run, type msconfig, and then click OK. On the General tab, click Diagnostic Startup, and then click OK.

10. Restart your computer. If the problem does not occur, use Selective startup mode to try to find the problem by turning individual services and startup programs on or off. Selective startup Selective startup enables you to select the files and the settings that you want the computer to load when you restart the computer. Select from the following options: Process System.ini File Process Win.ini file Load System Services Load Startup Items

By default, no options are selected. The following actions apply to these options:

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 48 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

When you select the check box, the configuration file is processed when you restart the computer. When you clear the check box, the configuration file is not processed when you restart the computer. When the check box is selected, and you cannot select the check box because it appears dimmed, some items are still loading from that configuration file when you restart the computer. When the check box is not selected, and you cannot select the check box because it appears dimmed, the configuration file is not present on the computer. You cannot change the Use Original BOOT.INI option button.

Note When you clear the Load System Services check box, you disable Microsoft services such as Networking, Plug and Play, Event Logging, and Error Reporting. You also permanently delete all restore points for the System Restore utility. Do not clear this check box if you want to keep your restore points for System Restore, or if you have to use a Microsoft service to test a problem. To perform a selective startup, follow these steps: 1. Click Start, click Run, type msconfig, and then click OK. 2. On the General tab, click Selective Startup. 3. Select or clear the available settings. 4. Click OK. 5. Restart your computer. 6. Repeat steps 1 through 5 until you find the problem. Change individual file settings If you know the different settings in each configuration file, you can enable or disable individual settings in the file that has the tab for that file in the System Configuration utility. To prevent individual items in a configuration file from loading when you restart your computer, follow these steps: 1. Click Start, click Run, type msconfig, and then click OK. 2. Click a tab: System.ini, Win.ini, Boot.ini, Services, or Startup. 3. Select or clear the available settings. 4. Click OK. 5. Restart your computer.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 49 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

6. Repeat steps 1 through 5 until you find the problem. System.ini and Win.ini options The SYSTEM.INI and WIN.INI tabs in the System Configuration utility have the following options: Check boxes enable you to enable or to disable an option. To enable an option so that it loads at startup, select the check box or select the option, and then click the Select button. To disable an option so that it does not load at startup, clear the check box or select the option, and then click the Disable button. Move Up and Move Down buttons enable you to move through the different options when you do not have a mouse. The New button enables you to create a new entry in the System.ini or in the Win.ini file. Click the button, and type your entry. The Edit button enables you to edit an existing line in the System.ini or in the Win.ini file. Click the button, and edit the line.

When a check box is unavailable on the SYSTEM.INI and WIN.INI tabs, the System Configuration utility temporarily removed the lines. Note When you click to clear a check box for an item or a line, the Selective Startup option on the General tab is automatically selected. Manually extract a file If you have to fix a corrupted file, extract the individual Windows file from the CAB files. To do this, follow these steps: 1. Click Start, click Run, type msconfig, and then click OK. 2. On the General tab, click Expand File. 3. In the File to restore box, type the name of the file that you want to restore. 4. In the Restore from box, type the path of the Windows XP .cab file from which you want to restore the file. Or, click Browse From to locate the Windows XP .cab file. Note The Windows XP .cab files are stored in the I386 folder on the Windows XP installation CD.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 50 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

5. In the Save file in box, type the path of the folder to which you want to extract the new file. Or, click Browse To to locate the folder that you want. 6. Click Expand. 7. In the System Configuration Utility dialog box, click OK. If you are prompted to restart the computer, click Restart. Return to normal startup After you complete youre troubleshooting and fix your configuration, return to a normal startup. Follow these steps: 1. Click Start, click Run, type msconfig, and then click OK. 2. On the General tab, click Normal startup. 3. Click OK. 4. Restart your computer. Method 2: System restore You can use the System Configuration utility to perform a system restore. There are three possible restore points: System checkpoints that Windows schedules Manual restore points that you specify with the System Configuration utility Installation restore points that occur before you install a program or a service

You can use the system checkpoints or the installation restore points to restore your computer's settings to a date when it operated correctly. This may also help determine the cause of the configuration error. To perform a system restore, follow these steps: 1. Click Start, click Run, type msconfig, and then click OK. 2. On the General tab, click Launch System Restore. 3. Select Restore my computer to an earlier time, and then click Next. 4. Calendar dates in bold are possible restore points. Click the most recent one to view system restore information. 5. Select a system checkpoint or an installation restore point, and then click Next. 6. Close all other programs.
Document No.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Issued by: Page 51 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

7. To start the system restore, click Next. 8. Your computer restarts. 9. Repeat steps 1 through 8 until you fix your configuration issue. The following table describes the tabs and options that are available in System Configuration: Tab General Description Lists choices for startup configuration modes:

Normal startup. Starts Windows in the usual manner. Use this mode to start Windows after you are done using the other two modes to troubleshoot the problem. Diagnostic startup. Starts Windows with basic services and drivers only. This mode can help rule out basic Windows files as the problem. Selective startup. Starts Windows with basic services and drivers and the other services and startup programs that you select.

Boot

Shows configuration options for the operating system and advanced debugging settings, including:

Safe boot: Minimal. Boots to the Windows graphical user interface (Windows Explorer) in safe mode running only critical system services. Networking is disabled. Safe boot: Alternate shell. Boots to the Windows Command Prompt in safe mode running only critical system services. Networking and the graphical user interface are disabled. Safe boot: Active Directory repair. Boots to the Windows graphical user interface in safe mode running critical system services and Active Directory. Safe boot: Network. Boots to the Windows graphical user interface in safe mode running only critical system services. Networking is enabled. No GUI boot. Does not display the Windows splash screen when

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 52 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Tab

Description booting.

Boot log. Stores all information from the boot process in the file %SystemRoot%Ntbtlog.txt. Base video. Boots to the Windows graphical user interface in minimal VGA mode. This loads standard VGA drivers instead of display drivers specific to the video hardware on the computer. OS boot information. Shows driver names as drivers are being loaded during the boot process. Make all boot settings permanent. Does not track changes made in System Configuration. Options can be changed later using System Configuration, but must be changed manually. When this option is selected, you cannot roll back your changes by selecting Normal startup on the General tab.

Services Lists all of the services that start when the computer boots, along with their current status (Running or Stopped). Use the Services tab to enable or disable individual services at boot time to troubleshoot which services might be contributing to boot problems. Select Hide all Microsoft services to show only third-party applications in the services list. Clear the check box for a service to disable it on your next boot. If you have chosen Selective startup on the General tab, you must either choose Normal startup on the General tab or select the services check box to start it again at boot time. Warning Disabling services that normally run at boot time might cause some programs to malfunction or result in system instability. Do not disable services in this list unless you know they are not essential to your computers operation. Selecting Disable all will not disable some secure Microsoft services required for the operating system to start. Startup Lists applications that run when the computer boots, along with the name of their publisher, the path to the executable file, and the location of the registry key or shortcut that causes the application to

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 53 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Tab

Description run. Clear the check box for a startup item to disable it on your next boot. If you have chosen Selective startup on the General tab, you must either choose Normal startup on the General tab or select the startup items check box to start it again at boot time. If you suspect an application has been compromised, examine the Command column to review the path to the executable file. Note Disabling applications that normally run at boot time might result in related applications starting more slowly or not running as expected.

Tools

Provides a convenient list of diagnostic tools and other advanced tools that you can run.

Knowing Your System's Configuration One key to a well-tuned, trouble-free system is making sure it is properly configured. In order to accomplish this you must start by understanding its configuration. It can be difficult to figure out what all the devices are in your system and what resources they are using. To assist in this, several software tools have been created. These are typically called diagnostic utilities or programs. Some of them are built in to your operating system and others are available either for free download or commercial purchase. Also, there are areas of this site that can assist you. The sections on each of the main system resources (IRQs, DMA channels and I/O addresses) have tables that list all the resources and the devices that typically use them. Assigning Resources to Devices

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 54 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Many devices have fixed resource assignments that cannot be changed. Most system devices are like this. In addition, it is generally best not to change (or try to change) the resource settings for standard devices like IDE hard disk controllers unless you both really know what you are doing and there is a compelling reason to change them. The following devices usually have hardcoded resource settings that cannot be changed: system devices, keyboard, PS/2 mouse, floppy disk controller, primary IDE controller, video card. Others can generally be changed, although it makes more sense for some devices than for others. There are several different ways that are generally used to set or change resource settings for devices:

Hardware Settings: Resource assignments on some cards, especially older ones, is done by hardware on the device itself. This involves changing the settings of jumpers and switches, usually on the circuit board of the device, to tell it what resources to use. This is similar to the way most motherboards are configured. Hardware configuration has the great disadvantage of being a pain if you ever want to change the resources: you have to open the box and usually pull out the card to get to the jumpers. It has one great advantage however: certainty. You always know that if you put the jumper on say IRQ7, the card will try to use IRQ7 (if it isn't busted of course. :^) ) You can always open the box and look at the card and get visual confirmation of how it is set up. You cannot do this with software-based configuration. Software Configuration Programs: Many newer cards are configured using special software config programs that come with them. You run the program and select the resources you want to use, and the program writes the information into a special rewriteable EEPROM placed on the device for that purpose. This is similar to the way a flash BIOS is used to upgrade the system BIOS using software, on a smaller scale. Devices that use configuration programs like these are much more convenient than those that use hardware settings, because you can change the resources without opening the box. However, they have the disadvantage of being dependent on the configuration program; if you lose the disk you'll need to get another copy of the program to change the settings. You also can't tell what the settings are with the power off, and you run the slight risk of scrambling the card's settings if you say, lose power while it writes new settings to the card. Plug and Play: Newer devices that subscribe to the Plug and Play standards can be automatically configured under certain conditions when used in a machine that supports Plug and Play, with an operating system that supports it. Plug and Play is an attempt to eliminate the large amount of work in assigning resources to devices and resolving

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 55 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

conflicts. When it works properly, resources are dynamically and automatically assigned and reassigned and you don't have to worry about making everything work together. In addition, the use of a PnP operating system like Windows XP will normally allow you to change device resource settings using the built-in Device Manager, giving you override control if you don't like what PnP chose for your device, and eliminating the need for special configuration utilities. However, often problems result from the system making poor resource choices or having difficulties dealing with devices in the system that is not themselves PnP-compatible. Tip: It is always a good idea, once you have your system configured in a way that makes sense and works for you, to record the system configuration for future reference. Problems With Changing Default Resource Assignments In theory, any device should be able to work at any of the resource settings it supports. Unfortunately in the real world, this isn't always the case. One of the main reason is that software sometimes makes assumptions that it really shouldn't. Sometimes, one of these assumptions is that a device will use the resource settings it defaults to. If you change the settings, the software will not function correctly. This is much more prevalent with older software than newer. Another problem with changing default resource settings has to do with software testing. Software should be tested with a variety of different hardware using a variety of different settings. Programmers often are incomplete in their testing work (or they have pointy-haired managers who force them to cut corners). If the testing is not thorough, the unusual resource settings--the things they "never thought anyone would try"--are where the strange bugs occur. This problem is still very common, for all types of programs and all types of hardware devices. This is why it's a bad idea in most cases to attempt to change the default resources for "standard" devices in your system. You should generally leave your devices at the defaults that are common to most PCs, whenever possible. While changing them probably will work OK, it's asking for more trouble. This is not to say you should never change the resource settings for your devices. In many cases, you need to, or it is the option that makes the most sense to avoid a conflict or other problems. But it is wise to be careful and to

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 56 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

try to change the less important devices where possible. It is also a good idea to avoid unusual settings as much as possible. Device Resource Usage Summary The table below contains a summary line for each of the major device types in a typical PC, showing the major resources that they typically use Note that the resources listed below are a guideline, and aren't the hard and fast rule for all devices; consult your manual to see the exact resources used by your hardware. The entries in bold represent the default resource usage in a typical PC; entries in regular text are optional resource allocations, or resources used by optional or non-standard devices: Device Type Device IRQs DMA Channels I/O Addresses 000-0FFh (except 060h and 064h) and 100-12Fh and 20C-20Dh and 270277h (depends on device) 3F8-3FFh 2F8-2FFh 3E8-3EFh 2E8-2EFh 1, 3 (if ECP) 1, 3 (if ECP) 1, 3 (if ECP) 378-37Fh, 3BC-3BFh 278-27Fh, 378-37Fh 278-27Fh

System

System reserved PCI devices COM1 COM2 COM3 COM4 LPT1

0, 2, 8, 13 9, 10, 11, 12 4 3 2/9, 4, 5, 7 2/9, 3, 5, 7 7 5, 7 5

0, 4

Serial Ports

Parallel Ports

LPT2 LPT3

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 57 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Keyboard controller Input Devices PS/2 mouse Joystick port Floppy disk controller Primary IDE controller Secondary IDE controller Tertiary IDE controller Quaternary IDE controller SCSI host adapter Tape accelerator card Old PC/XT hard disk controller VGA video card EGA video card

1 12

060h and 064h (shared with PS/2 mouse) 060h and 064h (shared with keyboard) 200-207h

3F0-3F7h

14

1F0-1F7h and 3F6-3F7h

15, 10

170-177h and 376-377h

11, 12

1E8-1EFh and 3EE-3EFh

Storage

10, 11 9, 10, 11, 12, 14, 15 3, 4, 5, 6, 7

168-16Fh and 36E-36Fh 130-14Fh, 140-15Fh, 220-23Fh, 330-34Fh, 340-35Fh 360h, 370h, 3E0h, 3F0h

1, 3, 5

1, 2, 3

320-327h

11, 12 2/9

3B0-3BBh and 3C0-3DFh 3C0-3CFh

Video

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 58 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Modems

Modem

2/9, 3, 4, 5, 7

1, 3 (voice modems) (1, 3) and (5, 6, 7)

(uses COM port) (220-22Fh, 240-24Fh, 260-26Fh, 280-28Fh) and (300-301h, 330-331h) and 388-38Bh 240-243h, 260-263h, 280-283h, 2A0-2A3h, 300-303h, 320-323h, 340-343h, 360-363h 240-25Fh, 260-27Fh, 280-29Fh, 2A0-2BFh, 300-31Fh, 320-33Fh, 340-35Fh, 360-37Fh

Sound cards

3, 4, 5, Sound card 7, 9, 10, 11, 12 NonNE2000 network card NE2000 network card 3, 4, 5, 7, 9, 10, 11, 12, 15 3, 4, 5, 7, 9, 10, 11, 12, 15

1, 3, 5, 6, 7

Networking

1, 3, 5, 6, 7

Resource Conflicts and Conflict Resolution As discussed in several other areas of this section, one of the major issues with system resources is configuring your system's devices so that they don't interfere with each other. When more than one device attempts to use the same resource, the result is a resource conflict. The Nature of Resource Conflicts Resource conflicts can manifest themselves in several different ways. Some conflicts can be very easy to recognize; others can be extremely difficult to find and correct, because they manifest themselves indirectly, or through symptoms that may not seem to have anything to do with the device causing the problem. Here are some of the ways that resource conflicts manifest themselves. Some of these may be consistent and repeatable, while others may be intermittent: System hangs or lockups, particularly while using a peripheral device. (Memory) parity errors on parity-enabled systems. Noise or other problems from sound cards. Junk being printed on your printer. The mouse pointer hanging and refusing to move, or moving in a stuttering fashion. Errors and crashes of applications for no apparent reason.
Document No.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Issued by: Page 59 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

As you can see, some of these obviously point to a resource problem, but many do not. For example, system crashes can be caused by many nonresource-related factors. If your mouse works until you try to use your modem, well, you can probably figure out what the problem is, or at least where to start looking. In general, if you just added a new peripheral to your PC and a resource conflict is indicated, the new device is almost certainly involved somehow. Resource Conflict Resolution If you suspect a resource conflict in your PC, you of course need to resolve this conflict. This can be easy to do if you know where to start looking, or very hard if you do not. There are some general steps that can be followed to fix this sort of problem. In very brief terms the steps are: Determine what all the devices in the system are using for resources. Identify the conflicting devices. Change the resource settings on one or more of the devices so they are no longer conflicting.

Using the Windows XP Control Panel The Control Panel in Windows XP is where many of your administrative and configuration tools are located. Other versions of Windows have a Control Panel as well but we will focus on Windows XP since that is what the majority of Windows users use. To get to the Control Panel click on Start and then Control Panel or Start, Settings, Control Panel depending on what Start Menu you are using. Below is an example of typical Control Panel tools. Your icons will vary depending on what you have installed in your system. For example will not have an icon for the Intel GMA driver unless you have an Intel video card or a SigmaTel Audio driver unless you have a SigmaTel sound card. Now we will go over the functions of the various Control Panel icons so you can get an idea of what they are for and how you can use them to improve your Windows experience.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 60 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Accessibility Options - Here you can change settings for your keyboard, mouse, display and sound. Add Hardware - This will open the Add Hardware Wizard which will search your computer for new hardware that you have installed when Windows does not recognize it on its own. Add or Remove Programs - If you need to install or uninstall any software on your computer, this is where you will do it. You should always uninstall software rather than delete it from your hard drive. Administrative Tools - This section of your Control Panel is used for administrative functions such as managing your computer, monitoring performance, editing your security policy and administering your computer's services. Automatic Updates - Here is where you tell Windows how and when to update itself. You can control whether or not it downloads updates automatically or at all and when you want them installed or to ask you before installing them. Bluetooth Devices - If you are using any Bluetooth devices on your computer here is where you can add, remove and manage them. Date and Time - This one explains itself. You can set your computer's date, time and regional settings here. Display - The display settings allow you to change the way things appear on the screen. You can adjust items like the screen resolution and color depth. Here is where you can select your background wallpaper and setup your screensaver. Folder Options - This is where you can adjust the way you view your files and folders from within My Computer or Windows Explorer. Fonts - The Fonts applet allows you to add, remove and manage fonts on your computer. It will show you what fonts are installed in your system. Game Controllers - If you use a joystick, steering wheel or any other type of game controller you can use this section to add, remove and troubleshoot the devices.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 61 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Internet Options - If you use Internet Explorer for your web browser you will go here to change settings such for history, connections and security among other things. Keyboard - Here you can adjust settings such as how fast the keyboard will repeat a character when a key is held down and the cursor blink rate. Mail - The Mail applet lets you adjust your properties for your Outlook or Exchange email settings. Mouse - Here you can adjust your mouse setting for features such as double click speed, button assignment and scrolling. You can also change your mouse pointers and effects as well as view details about your mouse. Network Connections - This item is where you can check and adjust your network connection settings. It will take you to the same place as if you were to right click My Network Places and choose properties. It will show all of your active network, dialup and wireless connections. There is also a New Connection Wizard to help you setup a new connection. Phone and Modem Options - If you have a modem installed on your system and use it for dialup connections or faxing you can change the settings here. The Dialing Rules tab allows you to change settings for things such as dialing a number to get an outside line and setting up carrier codes for long distance and using calling cards. The Modems tab allows you to add, remove and changed the properties for installed modems. The Advanced tab is for setting up telephony providers. Power Options - Here is where you adjust the power settings of your computer. Windows has built in power schemes for different settings such as when to turn off the monitor or hard drives and when to go into standby mode. You can even create your own schemes and save them. The advanced tab allows you to assign a password to bring the computer out of standby and tell the computer what to do when the power or sleep buttons are pressed. If you want to enable hibernation or configure an attached UPS then you can do it here as well. This area can also be accessed from the display properties settings under the Screensaver tab. Printers and Faxes - This area is where your printers are installed and where you would go to manage their settings. It's the same area that is off of the Start menu. There is an add printer wizard which makes it easy to install new printers. To manage a printer you would simply right click it and select properties.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 62 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Regional and Language Options - If you need to have multiple languages or formats for currency, date and time you can manage them here. Scanners and Cameras - Windows provides a central place to manage your attached scanners and camera and adjust their settings. There is even a wizard to add new devices to make the process of installing a scanner or camera easier. Scheduled Tasks - This item provides the ability for you to schedule certain programs to run at certain times of the day. For example if you have a batch file you want to run every night you can set it up here. You can also have it run a program at any scheduled interval you choose. There is a handy wizard to help you through the process. Security Center - The Windows Security Center checks the status of your computer for the stats of your firewall, virus protection and automatic updates. A firewall helps protect your computer by preventing unauthorized users from gaining access to it through a network or the Internet. Antivirus software can help protect your computer against viruses and other security threats. With Automatic Updates, Windows can routinely check for the latest important updates for your computer and install them automatically. Sounds and Devices - Here is where you can adjust your sound and speaker settings. The Volume tab has settings to mute your system, have a volume icon placed in the taskbar and tell your computer what type of speakers you are using such as a 5.1 system. The sounds tab lets you adjust what sounds occur for what windows events. If you need to change what device is used for playback and recording you can do it under the Audio tab. Voice playback and recording settings are under the Voice tab. To troubleshoot your sound device you can use the Hardware tab. This is where you can get information about your particular sound device. Speech Properties - Windows has a feature for text to speech translation where the computer will read text from documents using a computer voice that you can hear through your speakers. The type of voice and speed of the speech can be adjusted here. System - If you have ever right clicked My Computer and selected Properties then you have used the System feature of Control Panel. This area gives you information about your computer's configuration, name and network status. You can click on the Hardware tab to view details about hardware profiles and driver signing as well as get to Device Manager. The Advanced tab lets you change settings for virtual memory (page files) and other performance settings.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 63 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

There is also an area to change startup and recovery settings if needed. If you want to enable remote access to your computer for Remote Desktop or Remote Assistance you can enable it here. Taskbar and Start Menu - This is where you change the setting for your taskbar and Start menu.. User Accounts - If you need to manage your local computer users then here is where you need to go. You can add remove users and change the account types for users who log into your system. Windows Firewall - This is the same firewall setting described in the Windows Security Center section. Wireless Network Setup Wizard - This wizard is used to help you setup a security enabled wireless network in which all of your computer and devices connect through a wireless access point.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 64 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

SELF-CHECK 1.1-5 MULTIES CHOICE: Direction: Read the question carefully and write the letter of the correct answer in your answer sheet.

1. Starts Windows in the usual manner. A. Normal Startup B. Diagnostic startup C. Selective startup D. Safe Mode 2. Starts Windows with basic services and drivers only. This mode can help rule out basic Windows files as the problem. A. Normal Startup B. Diagnostic startup C. Selective startup D. Safe Mode 3. Starts Windows with basic services and drivers and the other services and startup programs that you select. A. Normal Startup B. Diagnostic startup C. Selective startup D. Safe Mode 4. Here you can change settings for your keyboard, mouse, display and sound. A. Accessibility Options B. Add or Remove Programs C. Administrative Tools D. Folder Options 5. You can set your computer's date, time and regional settings here. A. Accessibility Options B. Add or Remove Programs C. Date and Time

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 65 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

D. Folder Options 6. Here is where you adjust the power settings of your computer. A. Power Options B. Add or Remove Programs C. Date and Time D. Folder Options 7. This item provides the ability for you to schedule certain programs to run at certain times of the day. A Scanners and Cameras B. Add or Remove Programs C. Date and Time D. Scheduled Tasks 8. This area gives you information about your computer's configuration, name and network status. A. System B. Add or Remove Programs C. Date and Time D. Scheduled Tasks 9. If you need to manage your local computer users then here is where you need to go. A. System B. Add or Remove Programs C. User Accounts D. Scheduled Tasks 10. This area is where your printers are installed and where you would go to manage their settings. A. Printers and Faxes B. Add or Remove Programs C. User Accounts D. Scheduled Tasks

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 66 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

B. TRUE OF FALSE Direction: Read the statement carefully and write the word TRUE if the statement is correct and write the word FALSE if it is wrong. 1. Many devices have fixed resource assignments that cannot be changed. 2. Disabling applications that normally run at boot time might result in related applications starting more slowly or not running as expected. 3. One key to a well-tuned, trouble-free system is making sure it is properly configured. 4. Resource assignments on some cards, especially older ones, is done by hardware on the device itself. 5. Newer devices that subscribe to the Plug and Play standards cannot be automatically configured.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 67 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

ANSWER KEY 1.1-5 A. MULTIPLE CHOICE 1. A 2. B 3. C 4. A 5. C 6. A. 7. D 8. A 9. C 10. A

B.

TRUE OR FALSE 1. TRUE 2. TRUE 3. TRUE 4. TRUE 5. FALSE

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 68 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

LEARNING OUTCOME #2 CONTENTS: 1. 2. 3. 4. 5. 6. 7. 8. 9.

INSTALL EQUIPMENT, DEVICES/SYSTEM

Personal Protective Equipment Introduction to Computer Operating System Software Packages And Use Of Application Programs Peripheral Devices Multimedia Systems PC Hardware Local Area Networks (LANs) System & Configurations Computer Symptoms and Diagnosis Disassembling & Assembling Computer System

ASSESSMENT CRITERIA: 1. 2. 3. 4. 5. 6. 7. Standard procedures for OHS in installing devices/systems are followed. Operating systems/ devices are installed according to workplace standards. Modification and innovation of devices/systems are done during installation with the consent of the client. Installation of the devices/systems are carried out in consonance with the unit of specification Unplanned events or conditions are carried out following the unit of specification and procedure. Approval obtained before any contingencies are implemented based on established procedure. Standard testing procedures are strictly followed for the newly installed device/system.

CONDITIONS: The students/trainees must be provided with the following: Personal Protective equipment ( ex. protective eyewear, anti-static wrist wrap)

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 69 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Electronic laboratory hand tools (assorted pliers, assorted screw drivers, soldering iron, desoldering tool) LAN tester Crimping tools RS 232 pin exertion/ extraction tool Flashlights Device drivers , operating system Appropriate software application programs Diagnostic software or utilities Hand-outs

ASSESSMENT METHOD: Hands-on Direct observation Practical demonstration

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 70 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

LEARNING EXPERIENCES LEARNING OUTCOME #2 INSTALL EQUIPMENT, DEVICE / SYSTEM

Learning Activities

Special Instructions

1. Read information sheet 1.2-1 If you have some problem on the Personal Protective Equipment content of the information sheet dont hesitate to approach your facilitator. If you feel that you are now knowledgeable on the content of the information sheet, you can now do activity sheet provided in the module. 2. Do Activity Sheet 1.2-1 Compare your work to the checklist and let your trainer check it. If you got 100% correct answer in this activity, you can now move to the next information sheet. If not review the information sheet and go over the activity again.

3. Read information sheet 1.2-2 Introduction to Computer Operating System

If you have some problem on the content of the information sheet dont hesitate to approach your facilitator. If you feel that you are now knowledgeable on the content of the information sheet, you can now answer self check provided in the module.

4. Answer self-check 1.2-2

Compare your answer to the answer key 1.2-2. If you got 100% correct answer in this self-check, you can now move & do the Job Sheet. If not review the information sheet and go over the self-check again.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 71 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

5. Do Job Sheet 1.2-2

Compare your work to the checklist and let your trainer check it. If you got 100% correct answer in this activity, you can now move to the next information sheet. If not review the information sheet and go over the activity again.

6. Read information sheet 1.2-3 If you have some problem on the Software Packages And Use Of content of the information sheet dont Application Programs hesitate to approach your facilitator. If you feel that you are now knowledgeable on the content of the information sheet, you can now answer self check provided in the module. 7. Answer self-check 1.2-3 Compare your answer to the answer key 1.2-3. If you got 100% correct answer in this self-check, you can now move to the next task sheet. If not review the information sheet and go over the self-check again. If you have some problem on the content of the information sheet dont hesitate to approach your facilitator. If you feel that you are now knowledgeable on the content of the information sheet, you can now answer self check provided in the module. 9. Answer self-check 1.2-4 Compare your answer to the answer key 1.2-4. If you got 100% correct answer in this self-check, you can now move to the next task sheet. If not review the information sheet and go over the self-check again. If you have some problem on the content of the information sheet dont

8. Read information sheet 1.2-4 Peripheral Devices

10. Read information sheet 1.2-5 Multimedia Systems

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 72 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

hesitate to approach your facilitator. If you feel that you are now knowledgeable on the content of the information sheet, you can now answer self-check provided in the module. 11. Answer self-check 1.2-5 Compare your answer to the answer key 1.2-5. If you got 100% correct answer in this self-check, you can now move to the next task sheet. If not review the information sheet and go over the self-check again.

12. Read information sheet 1.2-6 PC Hardware

If you have some problem on the content of the information sheet dont hesitate to approach your facilitator. If you feel that you are now knowledgeable on the content of the information sheet, you can now answer self-check provided in the module.

13. Answer self-check 1.2-6

Compare your answer to the answer key 1.2-6. If you got 100% correct answer in this self-check, you can now move to the next task sheet. If not review the information sheet and go over the self-check again. If you have some problem on the content of the information sheet dont hesitate to approach your facilitator. If you feel that you are now knowledgeable on the content of the information sheet, you can now perform Task Sheet 1.2-7 provided in the module.

14. Read information sheet 1.2-7 Local Area Networks (LANs) Systems and Configuration

15. Perform Task Sheet 1.2.7

Compare your work to the checklist and let your trainer check it. If you

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 73 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

got 100% correct answer in this task, you can now move to the next information sheet. If not review the information sheet and go over the task again. 16. Read information sheet 1.2-8 Computer Symptoms and Diagnosis If you have some problem on the content of the information sheet dont hesitate to approach your facilitator. If you feel that you are now knowledgeable on the content of the information, you can now perform Operation Sheet provided in the module. 17. Do Operation Sheet 1.2-8 Compare your work to the checklist and let your trainer check it. If you got 100% correct answer in this task, you can now move to the next information sheet. If not review the information sheet and go over the task again. If you have some problem on the content of the information sheet dont hesitate to approach your facilitator. If you feel that you are now knowledgeable on the content of the information sheet, you can now perform Job Sheet provided in the module. 19. Perform Job Sheet 1.2-9 Compare your work to the checklist and let your trainer check it. If you got 100% correct answer in this task, you can now move to the next information sheet. If not review the information sheet and go over the task again.

18. Read information sheet 1.2-9 Assembling computer system

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 74 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

INFORMATION SHEET 1.2-1 Personal Protective Equipment

Learning Objectives: be able to:

After reading this INFORMATION SHEET, you MUST

1. Familiarize the personal protective equipment; 2. Identify the different personal protective equipment 3. Wear the personal protective equipment; 4. Appreciate the personal protective equipment.

It refers to protective clothing, helmets, goggles, or other gear designed to protect the wearer's body or clothing from injury by electrical hazards, heat, chemicals, and infection, for job-related occupational safety and health purposes. PPE can also be used to protect the working environment from pesticide application, pollution or infection from the worker (for example in a microchip factory). Students even teacher during their laboratory period should require to use of personal protective equipment. Some of these are: Goggles A large spectacles, with shields around the rims, for protecting the eyes from dust, excessive light, wind, etc.

Rubber Sole A special type of shoes used to prevent electrical shock and for waterproofing and insulating purposes.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 75 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Apron A garment worn over the front of the body as a protection for ones cloth.

Dust Mask- A covering for the face to prevent the inhaling or absorbing dust and other chemicals Gloves - The covering material with a separate sheath for each finger used for hand protection.

Anti-Static and Safety Precautions The little shock you experienced while you are walking across a carpeted floor or touched a door knob, table, counter or even another person is a result of static electricity. Static electricity is the discharge of electricity between two objects with different electrical potential. Humans can't feel a static shock until it is several thousand volts strong, but it takes less than 30 volts to fry a sensitive computer component, such as a stick of RAM or a processor. That's why computer technicians and home computer builders have to guard their computers against the deadly ravages of static electricity, as well as take steps to avoid injury to yourself Safety and Anti-Static Rules When possible, try to avoid working in carpeted areas. Carpeting greatly increases static buildup within your body. Always use an anti-static wrist strap when working on a computer (except when working on monitors

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 76 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Always disconnect a computer from the AC power and from any powered peripherals while you are working on it. Always grasp a metal part of the computer chassis with your bare hand before you touch anything inside. Do this even if you are wearing an anti-static wristband. Always handle electronic components by a non-conducting (nonmetallic) edge. Don't touch the pins or other connectors. Never plug an ATX power supply into AC power unless it is connected either to a computer's motherboard or to a dummy test load. Always use a UL-approved surge protector or an Uninterruptible Power Supply that incorporates surge and spike protection. Never eat, drink, or smoke while working on a computer.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 77 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

ACTIVITY SHEET 1.2-1 Directions: The class will be divided into five groups. Each group has their own respective leader. The group will prepare a skit regarding personal protective equipment. After the activity they will be graded thru the given Performance Checklist below: PERFORMANCE CHECKLIST

Performance Criteria 1. The students equipment. clearly identified personal protective

Yes

No

2. The students utilized actual tools/device in performing the skit. 3. The students applied safety precautions during the play. 4. The play gave students more critical thinking on the personal protective equipment. 5. The students cooperatively performed the play.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 78 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

INFORMATION SHEET 1.2-2 Introduction to Computer Operating System

Learning Objectives: be able to: 1. 2. 3. 4.

After reading this INFORMATION SHEET, you MUST

Define the computer operating system; Identify the computer operating system Enumerate the different computer operating system; Differentiate the computer operating system.

Operating System (Os) is a software that manages computer resources and provides programmers/users with an interface used to access those resources. is a layer of software which takes care of technical aspects of a computer's operation. It shields the user of the machine from the low-level details of the machine's operation and provides frequently needed facilities.

Below is a listing of common operating systems available today, and who developed them. Operating system Corel Linux Linux MAC OS 8 MAC OS 9 MAC OS 10 MAC OS X Developer Corel Linux Torvalds Apple Apple Apple Apple Operating system MS-DOS 5.x MS-DOS 6.x Windows 2000 Windows 2003 Windows 95 Windows 98 Developer Microsoft Microsoft Microsoft Microsoft Microsoft Microsoft

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 79 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Mandrake Linux MS-DOS 1.x MS-DOS 2.x MS-DOS 3.x MS-DOS 4.x

Mandrake Microsoft Microsoft Microsoft Microsoft

Windows CE Windows ME Windows NT Windows Vista Windows XP

Microsoft Microsoft Microsoft Microsoft Microsoft

The Purpose of an Operating System The operating system (OS) controls almost all functions on a computer. Learn about the components, functions, and terminology related to the Windows 2000 and Windows XP operating systems. All computers rely on an operating system (OS) to provide the interface for interaction between users, applications, and hardware. The operating system boots the computer and manages the file system. Almost all modern operating systems can support more than one user, task, or CPU. The operating system has four main roles: Control hardware access Manage files and folders Provide user interface Manage applications Control hardware access OS automatically discovers and configures PnP hardware File and folder management User interface

Roles of an Operating System

Characteristics of Operating Systems

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 80 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Command line interface (CLI) Graphical user interface (GUI) Application management Open Graphics Library (OpenGL) DirectX

The Types of Operating Systems Command Line Interface (CLI): The user types commands at a prompt.

Graphical User Interface (GUI): The user interacts with menus and icons.

Most operating systems include both a GUI and a CLI. Compare Operating Systems Terms often used when comparing operating systems: Multi-user Two or more users can work with programs and share peripheral devices, such as printers, at the same time. Multi-tasking The computer is capable of operating multiple applications at the same time. Multi-processing The computer can have two or more central processing units (CPUs) that programs share.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 81 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Multi-threading A program can be broken into smaller parts that can be loaded as needed by the operating system. Multi-threading allows individual programs to be multi-tasked. Executes only one program at a time Addresses only 1 MB of system memory at a time Directly accesses memory and hardware Subject to crashes Available to all modern processors Only used by DOS and DOS applications

Real Mode

Protected Mode Has access to all memory Can manage multiple programs simultaneously Allows the system to use virtual memory Provides 32-bit access to memory, drivers, and I/O transfers Each program is assigned a space in memory Computer is protected from program errors

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 82 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Virtual Real Mode Allows a real-mode application to run within a protected-mode operating system Creates virtual machines for each program that runs in real mode Each virtual machine receives 1 MB of memory and access to hardware In the event of a program error, only the virtual machine is affected OS provides virtual machine to host the code and protect the PC

Compare Operating Systems

Desktop Operating System


Network Operating System


Support a single user Runs single-user applications Shares files and folders Shares peripherals Use on a small network

Supports multiple users Runs multi-user application Is robust and redundant Provides increased security Used on a network

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 83 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Compare Operating Systems Desktop operating systems: Microsoft Windows: Windows XP Macintosh: Mac OS X Linux: Fedora, Ubuntu, and others UNIX A desktop OS has the following characteristics: Supports a single user Runs single-user applications Shares files and folders on a small network with limited security Common NOS include: Novell Netware Microsoft Windows Server Linux UNIX A network OS has the following characteristics: Supports multiple users Runs multi-user applications Is robust and redundant Provides increased security compared to desktop operating systems

Network Operating Systems (NOS)

Determine Proper Operating System To select the proper operating system: Create an accurate profile of your customer by analyzing the daily, weekly, and monthly computer activities Select appropriate software and hardware to satisfy existing and future requirements

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 84 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

What Does Your Customer Require? Office applications word processing, spreadsheets, or presentation software Graphics applications Photoshop or Illustrator Animation applications Flash Business applications tracking or database accounting, contact management, sales

Identify Minimum Hardware Requirements Customer may need to upgrade or purchase additional hardware to support the required applications and OS. A cost analysis will indicate if purchasing new equipment is a better idea than upgrading. Common hardware upgrades: RAM capacity Hard drive size Processor speed Video card memory and speed

Hardware Compatibility List (HCL) Most operating systems have an HCL. HCLs can be found on the manufacturer's website. HCL includes list of hardware that is known to work with the operating system.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 85 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Installing the Operating System Reasons to perform a clean installation of an OS: When a computer is passed from one employee to another When the operating system is corrupted When a new replacement hard drive is installed in a computer Back up all data first Explain to the customer that existing data will be erased

Before performing a clean installation:

Confirm that all needed data has been successfully transferred

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 86 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Hard Drive Setup Procedures Operating system setup methods: Install an OS over a network from a server Install from a copy of the OS files stored on the hard drive Install from OS files stored on CDs or DVDs

Partitioning and Formatting Hard drive must be logically divided (partitioned) File system must be created on the hard drive During the installation phase, most operating automatically partition and format the hard drive systems will

Hard Drive Setup Procedures A technician should understand the process related to hard drive setup.

Prepare the Hard Drive The first portion of the installation process deals with formatting and partitioning the hard drive. The second portion prepares the disk to accept the file system. The file system provides the directory structure that organizes the user's operating system, application, configuration, and data files. Examples of file systems:

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 87 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

The FAT32 file system The New Technology File System (NTFS)

Install the Operating System During the Windows XP installation the user must provide: Define currency and numerals Text input language Name of user Name of company Product key Computer name Administrator password Date and time settings Network settings Domain or workgroup information

Create Administrator Account Setup creates the administrator account with the user name administrator Change this name to keep the administrator account secure Only use the administrator account occasionally for critical system changes Create a fictitious user account to use as a template Use secure passwords These should be a minimum of 7 characters, containing at least one of each (letter, number, and symbol)

Complete the Installation When Windows XP installation completes: Computer will reboot Log in for the first time
Document No.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Issued by: Page 88 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Register Windows XP and verify that you are using a legal copy of the OS Verification enables you to download patches and service packs Use Microsoft Update Manager to Install all service packs Install all patches scan for new software and to:

Check Device Manager for Conflicts

Look for warning icons (yellow exclamation points) Double-click to learn about the problem Click the plus (+) sign to expand the category May be able to ignore an error

Custom Installation Options With Microsoft System Preparation Follow these steps for disk cloning: Create a master installation on one computer Run Sysprep

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 89 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Create a disk image of the configured computer using third-party disk-cloning software Copy the disk image onto a server When the destination computer is booted, A shortened version of the Windows setup program runs Setup configures only user-specific and computer-specific settings An answer file provides data normally required during set up Power On Self Test (POST) POST for each adapter card that has a BIOS BIOS reads the Master Boot Record (MBR) MBR takes over control of the boot process and starts NT Loader (NTLDR) NTLDR reads the BOOT.INI file to know which OS to load and where to find the OS on the boot partition NTLDR uses NTDETECT.COM to detect any installed hardware NTLDR loads the NTOSKRNL.EXE file and HAL.DLL NTLDR reads the registry files and loads device drivers NTOSKRNL.EXE starts the WINLOGON.EXE program and displays the Windows login screen If more than one OS is present on the disk, BOOT.INI gives the user a chance to select which to use. Otherwise: NTLDR runs NTDETECT.COM to get information about installed hardware NTLDR then uses the path specified in the BOOT.INI to find the boot partition NTLDR loads two files that make up the core of XP: NTOSKRNL.EXE and HAL.DLL NTLDR reads the Registry files, chooses a hardware profile, and loads device drivers

The Boot Sequence for Windows XP

NTLDR and the Windows Boot Menu

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 90 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

The Windows Registry Recognized by distinctive names, beginning with HKEY_ Every setting in Windows is stored in the registry Changes to the Control Panel settings, File Associations, System Policies, or installed software are stored in the registry Each user has their own section of the registry The Windows logon process uses the registry to set the system to the state that it was in the last time the user logged in

The Windows Registry Files

The NT Kernel and Security Authority Next, the NT kernel, NTOSKRNL.EXE, takes over It starts the login file, WINLOGON.EXE That program starts the Local Security LSASS.EXE (Local Security Administration) Administration file,

LSASS.EXE is the program that displays the XP welcome screen There are few differences between the Windows XP and the Windows 2000 boot process After you have installed Windows XP, you can use MSCONFIG for post-installation modifications:

Manipulating Operating System Files

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 91 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

This boot configuration utility allows you to set programs that will run at startup, and to edit configuration files

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 92 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Manipulating Operating System Files The registry is a database that contains information and settings for all of the hardware, software, users and preferences. REGEDIT allows users to edit the registry.

Manipulating Operating System Files Pressing the F8 key during the boot process opens the Windows Advanced Startup Options menu, which allows you to select how to boot Windows. Safe Mode Starts Windows but only loads drivers for basic components, such as the keyboard and display. Safe Mode with Networking Support Starts Windows identically to Safe Mode and also loads the drivers for network components. Safe Mode with Command Prompt Starts Windows and loads the command prompt instead of the GUI interface. Last Known Good Configuration Enables a user to load the configurations settings of Windows that was used the last time that Windows successfully started. It does this by accessing a copy of the registry that is created for this purpose.

Describing Directory Structures Windows file system naming conventions: Maximum of 255 characters may be used Characters such as a period (.) or a slash (\ /) are not allowed An extension of three or four letters is added to the filename to identify the file type Filenames are not case sensitive Windows filename extension examples:

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 93 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

.doc - Microsoft Word .txt - ASCII text only .jpg - graphics format .ppt - Microsoft PowerPoint .zip - compression format

Describing Directory Structures Each file has a set of attributes that control how the file may be viewed or altered. The following are the most common file attributes: R - The file is read-only A - The file will be archived the next backup S - The file is marked as a system file and a warning is given if an attempt is made to delete or modify the file H - The file is hidden in the directory display

The ATTRIB Command

NTFS and FAT32 FAT32 is used where files need to be accessed by multiple versions of Windows. FAT32 is not as secure as NTFS NTFS can support more and larger files than FAT32, and provides more flexible security features for folders, files, and sizes

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 94 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Partitions can be converted from FAT32 to NTFS using the CONVERT.EXE utility, but not in the reverse direction

Navigating a Graphical User Interface (GUI) A GUI provides graphical representations of all the files, folders, and programs on a computer.

Customizing the Desktop To customize any of these, simply right-click the item and then select Properties. Taskbar Recycle Bin Desktop background Window appearance Customized to two styles, XP and Classic Accessed by clicking the Start button The Start menu includes: A nested list of all installed applications A list of recently opened documents A list of other elements, including; a search feature, a help center, and system settings

The Start Menu

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 95 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

My Computer When you right-click My Computer and select Properties, there are several settings that can be customized: Computer name Hardware settings Virtual memory Automatic updates Remote access Files can also be moved and copied using My Computer

Launching Applications Applications can be launched in several ways: Click the application on the Start menu Double-click the application shortcut icon on the desktop Double-click the application executable file in My Computer Launch the application from the Run window or command line

To view and configure network connections, right-click the My Network Places icon. Connect to or disconnect from a network drive Right-click Properties to configure existing network connections, such as a wired or wireless LAN connection

Control Panel Applets

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 96 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Display Settings Change the resolution and color quality Change wallpaper, screen saver, power settings, and other options, by clicking the Advanced button

Device Manager Used to view settings for devices in the computer An exclamation mark indicates a problem with a device

Task Manager View all applications that are currently running

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 97 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Close any applications that have stopped responding Monitor the performance of the CPU and virtual memory View all processes that are currently running View information about the network connections

Event Viewer and Remote Desktop Event Viewer Logs a history of events regarding applications, security, and the system. These log files are a valuable troubleshooting tool. Allows one computer to remotely take control of another computer. This troubleshooting feature is only available with Windows XP Professional.

Remote Desktop

Performance Settings Settings for advanced visuals and for virtual memory

Add or Remove an Application Utility to install or uninstall applications Tracks installation files for future thorough uninstall, if desired

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 98 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Upgrading an Operating System Upgrade Paths

Upgrading to Windows XP 1. 2. Insert the Windows XP CD. Select Start > Run. In the Run box, where D is the drive letter for the CD-ROM, type D:\i386\winnt32 and press Enter. The Welcome to the Windows XP Setup Wizard displays. Choose Upgrade to Windows XP and click Next. The License Agreement page displays. Read the license agreement and click the button to accept this agreement. Click Next. The Upgrading to the Windows XP NTFS File System page displays. Follow the prompts and complete the upgrade. When the install is complete, the computer will restart.

3. 4. 5. 6.

Preventive Maintenance Planning Components of a preventive maintenance plan: Updates to the operating system and applications Updates to anti-virus and other protective software

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 99 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Hard drive error checking Hard drive backup Hard drive defragmentation The DOS AT command launches tasks at a specified time using the command line interface Information about the AT command is available at this path: Start > Run > cmd Then type AT /? at the command line. The Windows Task Scheduler launches tasks at a specified time using a graphical interface Access the Windows Task Scheduler by following this path: Start > All Programs > Accessories > System Tools > Scheduled Tasks Examples of scheduled tasks to run ScanDisk (Windows 2000) and CHKDSK (Windows XP) check the integrity of files and folders and scan the hard disk surface for physical errors. Defrag: Gathers the noncontiguous data into one place, making files run faster

Schedule Tasks

Automatic Updates An automatic update service scans the system for needed updates, and recommends what should be downloaded and installed. Automatic update services can setup to download and install updates as soon as they are available or as required, and install them when the computer is next rebooted.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 100 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Restore Point An image of the current computer settings. If the computer crashes, the OS can roll back to a restore point. The restore point utility only operates on OS and application files. Anti-virus software should be run to remove malware before creating a restore point. Before updating or replacing the OS When an application or driver is installed Manually at any time

When to create a restore point:

Backup the Hard Drive Backup tools allow for recovery of data. Use the Microsoft Backup Tool to perform backups. Establish a backup strategy that will allow for the recovery of data. Decide how often the data must be backed up and the type of backup to perform. Windows XP uses Volume Shadow Copying, which allows users to continue to work even as a backup is taking place. It is only necessary to make copies of the files that have changed since the last backup.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 101 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Types of Backups

Description

Clear marker

Normal

Selected files and folders

Yes

Copy

Selected files and folders

No

Differential

Selected files and folders that changed since the last backup

No

Incremental

Selected files and folders that changed since the last backup

Yes

Daily

Selected files and folders that changed during the day SELF-CHECK 1.2-2

No

Conduct validation and testing Use a separate sheet of paper in answering. 1. Discuss the importance of Operating system. 2. Name some of the common operating systems used nowadays.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 102 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Job Sheet 1.2-2 Installation of Operating System Performance Objectives: Given a working personal computer you are going to partition the hard disk in two, format in NTFS, install Operating system & necessary drivers. Duration 1.5 hours. Supplies, Tools and Materials: Working PC OS Installer Drivers Software

Steps/ Procedures: 1. Start Computer a. Check cable connections if it is properly connected. b. Connect the power cord to the power outlet. c. Switch on the AVR & UPS d. Switch on the CPU & Monitor 2. Go to CMOS setup & change boot option to CD or DVD Drive a. Press the Del key or F1 b. On boot option select CD or DVD drive as your first boot & hard disk in the second. c. Save and restart the computer. 3. Install Operating System using Fresh installation. Start your computer from the Windows XP CD-ROM. To do this, insert the Windows XP CD-ROM into your CD drive or DVD drive, and then restart your computer. When you see the "Press any key to boot from CD" message, press any key to start the computer from the Windows XP CDROM. At the Welcome to Setup screen, press ENTER to start Windows XP Setup.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 103 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Read the End-User License Agreement, and then press F8. Follow the instructions on the screen to delete, create select and format a partition where you want to install Windows XP. Note : Delete partition and create another two partition using NTFS.

Follow the instructions on the screen to complete Windows XP Setup. 4. Install Necessary Drivers. Right click My Computer Go to Properties Click Hardware Open Device Manager Right Click the device with yellow Question mark Click Update drivers Select No Not at this time Click next Select an option if what you want the wizard to do Click next Wait until the driver will be installed.

Assessment Method Performance Criteria Checklist

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 104 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Performance Criteria Checklist 1.2-2

CRITERIA Start the computer properly Make CD/DVD Drive as first boot option Delete partition Create two partition Format Hard disk in NTFS Install Operating System Install all necessary drivers

Yes

No

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 105 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

INFORMATION SHEET 1.2-3 Software Packages and Use of Application Programs

Learning Objectives: be able to:

After reading this INFORMATION SHEET, you MUST

1. Identify the software packages and use of application program; 2. Enumerate the software packages and use of application program; 3. Familiarize the software packages and application program; 4. Appreciate the software and use of application program. Software is the component of a computer system which refers to the set of instructions written in a code-that computers can understand and execute. Another name for this set of instructions is program. Three Types of Software 1. System Software 2. Application Software 3. Programming Language System Software. This software tells the CPU what to do, a more common term is Operating System (OS). The most popular OS in use for PC microcomputer is Microsofts MS DOS. DOS for short is a collection of various programs that help control your PC. Other operating systems are Microsoft Windows (from the early Windows 95 and 98 to the current windows Vista, OS 2, MAC OS, Unix, Linux and Apples OS 9. Application Software. This is designed and written to perform specific personal, business, or scientific processing tasks, such as payroll, processing, human resource management, or inventory management. Common Application software are the following:

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 106 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Word Processor This serves as an electronic typewriter and even more. With word processors, the user can easily produce quality documents like memos and reports. Popular word processors include MS Word and Word Perfect. Spreadsheets- These are programs that simulate rows and columns, where values can be placed. advanced numerical analysis and calculations. common spreadsheet programs are Lotus 1-2-3 Open Calculate. a paper divided into These are used for Some of the more and, Ms Excel and

Database Programs These serve to collect a structured collection of data, which can later be managed and manipulated. Presentation Software These are programs that allow users to create electronic presentation for reports and other functions. Desktop Publishing Software This allow the user to create page makeups and do simple typesetting to produce various materials, such as books pamphlets, reports, and booklets. Example of DTP software are MS Publisher, and PageMaker. Reference Software These are electronic versions of various references such as encyclopedia, almanacs, atlases, dictionaries, thesauri, and the like. Graphics Programs These allow the creation and manipulation of graphics, images, objects, and pictures. Some of the common graphics programs are CorelDraw, Photoshop, and Computer Aided Design (CAD) Educational Software These include tutorials and electronic lessons that give students knowledge or training in a particular subject or skill, such as Math or Science or in gardening or cooking. Computer Games These are programs that simulate real games or provide entertainment and adventure to users. Network Software These are programs that make it possible for computers in different areas to be connected, allowing their users to communicate with each other. Language Software These provide programmers with the necessary tools to write programs and instructions to computer.

Programming Software. Programmers use this software for making computer programs. Programming software is a tool to make software using different programming languages.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 107 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

SELF-CHECK 1.2 -3 TRUE OR FALSE Direction: Write T if the statement is true and correct and F if it is not. Use a separate sheet of paper in answering. ______ 1. Word processors are used to create special movie effects. ______ 2. Systems software tells the CPU what to do. ______ 3. Software refers to the set od instructions that computer can understand and execute. ______ 4. Reference software includes tutorial and electronic lessons that give students knowledge or training in a particular subject or skill. ______ 5. Graphics Program allow the users to execute electronic presentations for reports and other functions.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 108 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

ANSWER KEY 1.2-3 A. True or False 1. False 2. True 3. True 4. False 5. False

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 109 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

INFORMATION SHEET 1.2-4 Peripheral Devices

Learning Objectives: be able to:

After reading this INFORMATION SHEET, you MUST

1. Identify the function of each peripheral devices; 2. Enumerate the peripheral devices; 3. Familiarize the peripheral devices; 4. Appreciate the peripheral devices. A peripheral device is any component or piece of equipment that expands a computers input, storage, and output capabilities. Peripheral devices serve specific purpose, enhance a computers functions, or add new service or additional resources. i. Video Card - converts the processors output information into a video signal that can be sent through a cable to the monitor. ii. Sound Card enhances the computers sound-generating capabilities by allowing sound to be output Philips Screw Driver- Used to drive or fasten positive slotted screws through speakers iii. Monitor is the display device that takes the electrical signals from the video card and forms an image using points of colored light on the screen.

MONITO R

SPEAKER RS

iv. Speaker plays sounds transmitted as electrical signals from the sound card.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 110 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

v.

Printer - an output device that produces text and graphics on paper.

PRINTER

vi. Keyboard an input device that converts letters, numbers, and other characters into electrical signals readable by the processors.

vii.

KEYBOARD MOUSE

viii. Mouse is used for inputting commands and to manipulate objects viewed on the computer display screen. ix. Microphone - a device that converts sounds to electrical signals by means of a vibrating diaphragm. x. Scanner - it is an input device that reads text or illustration printed on paper, translates the information into a form that a computer can use.

SCANNER

DIGITAL CAMERA

xi. Digital Camera use a light-sensitive processor chip to capture photographic images in digital form on a small diskette inserted in the camera or on flash memory chips. xii. Graphic tablet objects are drawn using a pen or a puck. The puck is technically a tablet cursor, not a mouse. xiii. Joy Stick - a hand-held control stick that allows a player to control the movements of a cursor on a computer screen or a symbol in a video game.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 111 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Other Peripheral Devices Hard-disk drive is a storage device that stores billions of characters of data on a nonremovable disk.

HARD DRIVE

MODEM

Modem an electronic device that connects computers via a telephone line, allowing the exchange of information.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 112 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

SELF-CHECK 1.2-4 IDENTIFICATION Direction: Identify the name of the computer peripheral by matching Column A to Column B
1. A. Modem

2.

B. Keyboard

3.

C. Monitor

4.

D. Mouse

5.

E. Speaker

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 113 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

ANSWER KEY 1.2-4 1. Modem 2. Mouse 3. Keyboard 4. Speaker 5. Monitor

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 114 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

INFORMATION SHEET 1.2-5 Multimedia Systems

Learning Objectives: be able to:

After reading this INFORMATION SHEET, you MUST

1. Define multimedia systems 2. Identify multimedia system; 3. Familiarize multimedia system; 4. Appreciate multimedia system. Multimedia is the combination of different types of communication media (sound, print, video, and so on) Multimedia refers to computer system that lets the user access and interact with computerized text high resolution still graphics, motion visuals, and sound. Three elements in particular distinguish multimedia: sound, motion, and the opportunity for interaction. CD-ROM CD technology, its application. audio CDs are available CD. is the backbone of multimedia applications, a spinoff of audio stands for compact disk-read-only memory. The name implies CD ROM disks are created at a mastering facilities, just as created at a recording studio. The following is a sampling of

1. 2. 3. 4. 5. 6. 7. 8.

The Grolier Electronic Encyclopedia The Oxford English Dictionary Microsoft Bookshelf Great Cities of the World Sound Effects The Animals World Atlas Dessert Storm and others

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 115 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

These days a desktop computer is usually a multimedia computer, with sound and graphics capability. A multimedia computer features such equipment as a fast processor, DVD device, sound card, graphics card and speakers, and you may also wish to have headphones and microphones. You may even wish to add scanner, sound recorder, and digital camera. Multimedia presentations are becoming more and more prevalent. These types of presentations are being used not only in encyclopedia and other reference tools, but for selling a product or teaching a new concept.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 116 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

SELF-CHECK 1.2-5

Identify the following Multimedia Devices by matching Column A to Column B

a) Microphone 1.

b) Speaker 2.

c) CD-ROM 3.

d) LCD Projector 4.

e) Video Camera 5.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 117 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

ANSWER KEY 1.2-5 1. 2. 3. 4. 5. B C D E A

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 118 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

INFORMATION SHEET 1.2-6 PC Hardware

Learning Objectives: be able to:

After reading this INFORMATION SHEET, you MUST

1. Identify the function of PC hardware; 2. Enumerate the PC hardware; 3. Appreciate multimedia system. HARDWARE Refers to the tangible (things you can touch) components of a computer system. Hardware components are further divided into three groups namely Input Devices Output devices System Unit

INPUT DEVICES. Performs the two most basic computing tasks: issuing commands and entering data. Common input devices are the following: - Keyboard is a standard input device of most computers

KEYBOARD

MOUSE

- Mouse is a hand-clicked device used for pointing. The modern mouse uses a ball for movement and has two to three buttons. - Trackball is like a stationary, upside down mouse. - Joystick is an input device which is commonly used for computer games

JOYSTICK LIGHT PEN

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 119 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

- Light pen a device used to draw, write, or issue commands when it touches a specially designed screen. OUTPUT DEVICES. After processing the data fed into computer with the use of input devices, the information must now be outputted in a form understood by human beings. Output devices are classified according to the output they can produce. An output which you can hold in your hand is called hard copy. Output types such as audio and video are referred to as soft copy. The following are output devices used. - Printer - - an output device that produces text and graphics on paper

NON-IMPACT PRINTER

IMPACT PRINTER

- Video Monitors The monitor, or display is used to provide soft copy output. Video monitors are either monochrome or colored

VIDEO MONITOR

SPEAKERS

Speakers- play sounds transmitted as electrical signals from the sound card. Modem a device that sends and receives data over telephone lines to and from computers.

Mode m

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 120 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

THE SYSTEM UNIT. The system unit is the part of the computer which is responsible for accepting and processing the data brought in by the input devices. It also responsible for passing the resulting information to the users via the output devices. The Main Circuit Board - Also called the "system board," is the main printed circuit board in an electronic device, which contains sockets that accept additional boards. In a personal computer, the motherboard contains the bus, CPU and coprocessor sockets, memory sockets, keyboard controller and supporting chips.

MAIN CIRCUIT BOARD

Port is a connection from the main circuit board to a peripheral device such as a keyboard, a printer or a video monitor. The port is also called an interface. Ports are arranged at the rear of the main circuit board. Expansion Slot is a receptacle inside a computer or other electronic system that accepts printed circuit boards.

The Bus. is responsible for transporting electronic signals from place to place or specific predefined routes. The CPU The CPU is the computers processor, controller and storage device Case and Power Supply is also known as the system unit, the case or system cabinet is the box that houses the processor chip (CPU), the memory chips, and the motherboard with power supply, as drive, and CD-ROM or DVD drive. It include a power supply unit and a fan to MAIN CIRCUIT keep the circuitry free from overheating. BOARD

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 121 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Clock it synchronizes the operation of all parts of the PC, and provides the basic timing signal for the CPU. Memory The memory in a computer system is of two fundamental types: The main memory and the secondary memory.

Memory cards

RAM-(Random Access Memory) is a group of memory chips, typically of the dynamic RAM (DRAM) type, which function as the computer's primary workspace. The "random" in RAM means that the contents of each byte of storage in the chip can be directly accessed without regard to the bytes before or after it. BIOS The BIOS (Basic Input / Output System) is a ROM chip that provide. CMOS stores the configuration of the PC (example the password, disk type, amount of memory installed, current time and data). CMOS stands for Complimentary Metal-Oxide Semiconductor. Secondary Memory Secondary memory is where programs and data are kept for a long term basis. Common secondary storage devices are the floppy disk and hard disk, Compact disk or CD. FLOPPY DISK (or diskette) is as flimsy as a sheet of paper but is protected by a sturdy, square jacket that encases it. It has a low capacity, and is very, very slow compared to other storage devices.

FLOPPY DISK PROCESSOR CHIP Computer Hardware Servicing NC II Install Computer Systems and Networks Date Developed: June 2011 FLOPPY DRIVE Document No.

Issued by: Page 122 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

HARD-DISK DRIVE A hard-disk drive is a storage device that store billons of characters of data on a nonremoveable disk platter.

HARD- DISK DRIVE

CD-ROM/DVD Drive

CD-ROM/DVD DRIVE A CD (computer disk) drive, or its more recent variant, a DVD (digital video disk, is a storage device that use laser technology to read data from optical disks. VIDEO CARD is a board that is plugged into a period computer to give it display capabilities. It connects the processors output information into a video signal that can be sent through a cable to the monitor.

VIDEO CARD

SOUND CARD

SOUND CARD - enhances the computers sound generating capabilities by allowing sound to be output through speakers. MODEM A modem is a device that sends and receives data over telephone lines to and from computers.

MODEM

IDE cable / Floppy


Date Developed: June 2011 Document No.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Issued by: Page 123 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

POWER CABLES it supplies power from the power supply to the drive. The power cables are red, yellow and black. The yellow wire furnishes 12 volts of power, the red wire furnishes 5 volts of power, the two black wire are ground wire for each. IDE AND FLOPPY DISK RIBBON CABLE IDE stands for Integrate Device Electronics. It shows how to connect an IDE cable to two devices namely the top device (master) and the bottom device (slave).

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 124 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

SELF-CHECK 1.2-6 A. MULTIPLE CHOICE Direction: Write the letter of the correct answer. Use a separate sheet of paper in answering. 1. What do you call a device converts computer output into display images? A. Floppy disk B. Monitor C. Printer D. Processor 2. Which of the following is a secondary storage device? A. Floppy Disk Drive B. Memory Chip C. Printer D. Processor 1. If you want to enhance your computers capabilities, which would you install? A. Monitor B. Sound Card C. Speaker D. Video Card 2. What part of the main circuit board would you connect a peripheral device such as keyboard, printer or video monitor? A. The Bus B. Port C. Expansion Slot D. Cable 5. You want a hard copy of your input, which would provide you this? A. Monitor B. Printer C. Speaker D. Video Camera
Document No.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Issued by: Page 125 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

B. TRUE OR FALSE Write True if the statement is correct and False if it is Direction: Write TRUE if the statement is correct and FALSE if it is wrong. 1. The main memory is not a software component. 2. Processing is the manipulation by which a computer transforms data into information. 3. The operating system is the part of the system software. 4. Input devices include the keyboard and the mouse. 5. Main memory is where programs and data are kept on along term basis.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 126 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

ANSWER KEY 1.2-6 a) MULTIPLE CHOICE 1. a 2. c 3. d 4. b 5. c b) TRUE OR FALSE 1. True 2. True 3. True 4. True 5. False

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 127 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

INFORMATION SHEET 1.2-7 Local Area Networks (LANs) Systems and Configurations

Learning Objectives: be able to:

After reading this INFORMATION SHEET, you MUST

1. Identify the local area networks systems and configurations; 2. Familiarize the local area networks and configurations 3. Appreciate the local area networks and configurations; A network is a group of interconnected computers, linked for the purpose of sharing files, programs and peripherals. Through your computers or office network, you can run programs, use printers, and edit files from other computers as if they were located on your own. A server is the computer on the network that manages the network resources, such as the shared files, programs and printers. Local-area network (LAN) is a computer network covering a small geographic area, like a home, office, or group of buildings e.g. a school. The majority of networking, particularly at the corporate level, is done using the internet standard. At the center of the basic diagram of a wired network is either a hub or a switcher and computers are connected to the hub, much like spokes of a wheel or star. Each connection at the hub is called a port. Three Basic Network Categories Local Area Network- the smallest of the three network types, consists of PCs connected together within a limited area, such as within the same building, floor or department.

LOCAL AREA NETWORK

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 128 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Metropolitan Area Network is a network that spans no more than 50 miles. It is design to connect LANs spanning a town or city

METROPOLITAN AREA NETWORK

WIDE AREA NETWORK

Wide Area Network is used to distribute information thousand of miles among thousands of users.

Network Terms: Network Server- is a powerful computer whose sole purpose is to serve network clients.

NETWORK SERVER

Host any computer whether mainframe, server, or even PC that acts as an information source on a network. Peers- mean any computer sharing the same protocol layer with another computer. Workstation- is any network computer that connects to and request resources from a network Protocol refers to the specific standards governing the sending and receiving of data.

Types of Networks
Document No.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Issued by: Page 129 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

server/client use a network operating system to manage the entire work.

Peer-to-peer - no centralized computer oversees the networks, no server, and computers simply connect with each other in a network group to share files, printers, and internet access.

The Basic Rule The basic rule for network design is known as the 5-4-3 rule. It states that in a 10 Mbps. Ethernet network: you can have a maximum of five cable segments between any two computers you can have a maximum of four repeaters (hubs, switches, wireless access points, etc.) between any two computers of the five cable segments (maximum) between any computers, only three of these can terminate in computers.

How to wire Ethernet Cables How to wire your own ethernet cables and connectors.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 130 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

What You Need: Required: CAT 5 Cable - bulk Category 5, 5e or 6 cable RJ45 Ends Crimper for RJ45 Wire Cutters - to cut and strip the cable if necessary Wire Stripper Cable Tester

Recommend:

About the Cable: You can find bulk supplies of the cable at many computer stores or most electrical or home centers. You want UTP (Unshielded Twisted Pair) Category 5 cable for basic 10/100 functionality. You need CAT 5e for gigabit (1000BaseT) operation and CAT 6 gives you a measure of future proofing. Bulk cable comes in many types, there are 2 basic categories, solid and braided cable. Braided cable tends to work better in "patch" applications for desktop use. It is more flexible and resiliant than solid cable and easier to work with, but really meant for shorter lengths. Solid cable is meant for longer runs in a fixed position. Plenum rated cable should/must be used whenever the cable travels through an air circulation space. For example, above a false celing or below a raised floor. You're likely going to want braided type cable but it may be difficult or impossible to tell from the box. Here is what the internals of the cable look like:

Internal Cable Structure and Color Coding

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 131 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Inside the cable, there are 8 color coded wires. These wires are twisted into 4 pairs of wires, each pair has a common color theme. One wire in the pair being a solid or primarily solid colored wire and the other being a primarily white wire with a colored stripe (Sometimes cable doesn't have any color on the striped cable, the only way to tell is to check which other wire it is twisted around). Examples of the naming schemes used are: Orange (alternatively Orange/White) for the solid colored wire and White/Orange for the striped cable. The twists are extremely important. They are there to counteract noise and interference. It is important to wire according to a standard to get proper performance from the cable. The TIA/EIA-568-A specifies two wiring standards for a 8-position modular connector such as RJ45. The two wiring standards, T568A and T568B vary only in the arrangement of the colored pairs. Tom writes to say "...sources suggest using T568A cabling since T568B is the AT&T standard, but the US Government specifies T568A since it matches USOC cabling for pairs 1 & 2, which allows it to work for 1/2 line phones...". Your choice might be determined by the need to match existing wiring, jacks or personal preference, but you should maintain consistancy. I've shown both below for straight through cabling and just T568B for cross over cabling. About the RJ45 Ends: The RJ45 end is a 8-position modular connector that looks like a large phone plug. There are a couple variations available. The primary variation you need to pay attention to is whether the connector is intended for braided or solid wire. For braided/stranded wires, the connector has contacts that actually pierce the wire. For solid wires, the connector has fingers which pierce the insulation and make contact with the wire by grasping it from both sides. The connector is the weak point in an ethernet cable, choosing the wrong one will often cause grief later. If you just walk into a computer store, it's nearly impossible to tell what type of connector it is. Here is a diagram and pinout:

RJ45 Jack and Plug Pinout Ethernet Cable Pinouts: There are two basic cables. A straight through cable, which is used to connect to a hub or switch, and a cross over cable used to operate in a peer-to-

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 132 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

peer fashion without a hub/switch. Some interfaces can cross and un-cross a cable automatically as needed, really quite nice. Standard, Straight-Through Wiring (both ends are the same): RJ45 Pin # 1 2 3 4 5 6 7 8 Wire Color (T568A) White/Green Green White/Orange Blue White/Blue Orange White/Brown Brown Wire Diagram (T568A) 10Base-T Signal 100Base-TX Signal Transmit+ TransmitReceive+ Unused Unused ReceiveUnused Unused 1000Base-T Signal BI_DA+ BI_DABI_DB+ BI_DC+ BI_DCBI_DBBI_DD+ BI_DD-

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 133 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Straight-Through Cable Pinout for T568A RJ45 Pin # 1 2 3 4 5 6 7 8 Wire Color (T568B) White/Orange Orange White/Green Blue White/Blue Green White/Brown Brown Wire Diagram (T568B) 10Base-T Signal 100Base-TX Signal Transmit+ TransmitReceive+ Unused Unused ReceiveUnused Unused 1000Base-T Signal BI_DA+ BI_DABI_DB+ BI_DC+ BI_DCBI_DBBI_DD+ BI_DD-

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 134 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Straight-Through Cable Pinout for T568B Cross Over Cable (T568B): RJ45 Pin # (END 1) 1 2 3 4 5 6 7 8 Diagram End #1 RJ45 Pin # (END 2) 1 2 3 4 5 6 7 8 Diagram End #2

Wire Color

Wire Color

White/Orange Orange White/Green Blue White/Blue Green White/Brown Brown

White/Green Green White/Orange White/Brown Brown Orange Blue White/Blue

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 135 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Cross Over Cable Pinouts +Note: The cross over cable layout is suitable for 1000Base-T operation, all 4 pairs are crossed. How to wire Ethernet Cables: 1. Strip off about 2 inches of the cable sheath. 2. Untwist the pairs - don't untwist them beyond what you have exposed, the more untwisted cable you have the worse the problems you can run into. Align the colored wires according to the diagrams above. Trim all the wires to the same length, about 1/2" to 3/4" left exposed from the sheath. Insert the wires into the RJ45 end - make sure each wire is fully inserted to the front of the RJ45 end and in the correct order. The sheath of the cable should extend into the RJ45 end by about 1/2" and will be held in place by the crimp. Crimp the RJ45 end with the crimper tool Verify the wires ended up the right order and that the wires extend to the front of the RJ45 end and make good contact with the metal contacts in the RJ45 end. Cut the cable to length - make sure it is more than long enough for your needs. Remember, an end to end connection should not extend more than 100m (~328ft). Try to keep cables short, the longer the cable becomes the more it may affect performance, usually noticable as a gradual decrease in speed and increase in latency. Repeat the above steps for the second RJ45 end.

3. 4. 5.

6. 7.

8.

9.

10. If a cable tester is available, use it to verify the proper connectivity of the cable. That should be it, if your cable doesn't turn out, look closely at each end and see if you can find the problem. Usually a wire ended up in the wrong place or more commonly, one of the wires didn't extend to the front of the RJ45 connector and is making no, or poor contact. If you see a mistake or problem, cut the end off and start again. Power over Ethernet (PoE): Power over Ethernet has been implemented in many variations before IEEE standardized 802.3af. 802.3af specifies the ability to supply an endpoint
Document No.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Issued by: Page 136 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

with 48V DC at up 350mA or 16.8W. The endpoint must be capable of receiving power on either the data pairs [Mode A] (often called phantom power) or the unused pairs [Mode B] in 100Base-TX. PoE can be used with any ethernet configuration, including 10Base-T, 100Base-TX and 1000Base-T. Power is only supplied when a valid PoE endpoint is detected by using a low voltage probe to look for the PoE signature on the endpoint. PoE power is typically supplied in one of two ways, either the host ethernet switch provides the power, or a "midspan" device is plugged in between the switch and endpoints which supplies the power. No special cabling is required. RJ45 Pin # 1 2 3 4 5 6 7 8 Wire Color (T568A) White/Green Green White/Orange Blue White/Blue Orange White/Brown Brown Wire Diagram 10Base-T Signal (T568A) 100Base-TX Signal Transmit+ TransmitReceive+ Unused Unused ReceiveUnused Unused PoE Mode A + Mode A + Mode A Mode B + Mode B + Mode A Mode B Mode B -

Power over Ethernet Power Delivery

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 137 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Protocol Details: Signa Symbol l Sym Encodi Rate bol ng (Mba Rate ud) Manche ster Multilevel, 2T/Hz MLT-3 PAM5x5 (2DPAM5) 4DPAM5 10 10 Data Bits per Sym bol 1 Minim Pairs Pai um per rs Cable Chan Use Catego nel d ry 1 2 3

Freque ncy (MHz)

Data Encod ing

10Base T 100Bas eT4 100Bas eTX 100Bas eT2 1000Ba seT

10

None

12.5

25

25

8B6T

8/6

31.25

125

125

4B5B

4/5

12.5

25

12.5

None

4 (2x2) 8 (4x2)

31.25

125

31.25

None

5*

*Designed to work on MOST category 5 cable, category 5e specifications ensure 1000Base-T operation Cable Category Details: Cable Category 1 2 3 Rated Frequency Bandwidth (MHz) None 1 16 Telephone Wiring Telephone Wiring, 10Base-T Common Uses

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 138 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Cable Category 4 5 5e

Rated Frequency Bandwidth (MHz) 20 100 100

Common Uses Token-Ring, 10Base-T 100Base-TX, 10Base-T 1000Base-T, 100Base-TX, 10Base-T 1000Base-T, 100Base-TX, 10Base-T

250

Increasing category levels are backward compatible. Manufacturers will often test and certify their cable well beyond the standards.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 139 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

TASK SHEET 1.2-7 Network Connection Tools and Materials: UTP Cable RJ 45 Crimping tool Network Hub Working Computer with OS Server Internet connection Cable Tester Procedures 1. Prepare the necessary tools and materials 2. Use UTP Cable and 4 RJ-45 to make Straight & Cross-over connection. 3. Check the connectivity of your cables. 4. Let your trainer check your work. Assessment Method: Performance Criteria Checklist

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 140 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

PERFORMANCE CHECKLIST

Performance Criteria 1. All materials need are prepared 2. Use the correct procedure in crimping RJ-45 3. Crimp cross-over & straight though connection correctly 4. Check the connectivity of two cables 5. Observed Safety Precautions while working 6. Use the standard color coding of cables 7. Observed 5s before, during and after the task

YES

NO

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 141 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

INFORMATION SHEET 1.2-8 Computer Symptoms and Diagnosis

Learning Objectives: be able to:

After reading this INFORMATION SHEET, you MUST

1. Diagnose computer symptoms; 2. Identify computer symptoms; 3. Appreciate computer symptoms and diagnosis; No matter how well built your PC is, and how well written its software, something is eventually going to go wrong. Many times, computers will get slow for seemingly no reason at all. Devices often malfunction and system problems can arise out of nowhere. For people who rely on their computer for business or personal use, these computer errors can be frustrating and problematic. One of the most important aspects of using a PC is taking care of it. Maintenance involves keeping your hard disk in optimum working condition, checking for errors, and backing up important files. Maintenance tasks also include adding new hardware to your system and updating the files that control your hardware (called drivers). Common Error Messages As you work on your computer, there are error messages that come up. The machine at times tries to tell you where the problem is. These messages are like detective clues for the Help Desk. Common Problems 1. My monitor is blacked out 2. I dont have any sound. 3. My machine is stuck and wont do anything

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 142 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Checking of Peripherals Keyboards If our machine, when booting, gives off a constant beeping noise, it is telling that your computer keyboard is not connected or not working. If there is no response, check the indicator light on the keyboard. Is there a key stuck? Gently pry off the cover and clean it with alcohol. Make sure it is not connected to your machine when you are cleaning it.

Mouse If your mouse starts acting erratic, it could be an insufficient memory problem. If your mouse will only move one way, either vertically or horizontally, your mouse may need cleaning. Shut down your machine and unplug your mouse from the computer. Optical mouse need cleaning of its bottom every now and then too.

Printer Verify that the printer is working correctly by running a test print. Unplug the printer cable from the back of the PC and try to print the printer Reattach the printer and run another test print, Turn off the printer and try to print to it. What error messages appear? Turn the printer back on and run a test print Turn off the printer and remove the ink or toner cartridge. Turn the printer back on. Do any error messages appear? Try printing to the printer. Do any error messages show up them? Reinstall the ink or toner cartridge and run a test print. Remove all of the paper from your printer and then try to print it. What error messages appear now?

A Dead PC

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 143 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

First check the cable Check the wall outlet Turn the system off and wait for a few seconds and then try again. Reach behind the machine and see if you feel air blowing out of the power supply. Look at the keyboard for the indicator lights being lit up as the machine boots. Sometimes the monitor has something to do with the system acting up. Unplug the power cord from the monitor and the wall and re plug it. Listen to identify a beeping series if there is one.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 144 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

OPERATION SHEET 1.2-8 Computer Symptoms and Diagnosis

Equipment, Tools, and Materials: Window system, any type of printer Given the following tools, materials and equipment, perform computer symptoms and diagnosis. You will be assessed using the criteria in the performance checklist.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 145 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

PERFORMANCE CHECKLIST

Performance Criteria 6. 7. 8. 9. Start the computer and check for error messages All Peripheral devices are check Hard Disk is Check Check optical Drives

YES

NO

10. Check the device drivers 11. Application Programs are checked 12. Run system utilities 13. The printer is printing successfully

14. The printer and power cable attached properly 15. Safety precautions are carefully observed. 16. The ink or toner is properly reinstalled.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 146 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

INFORMATION SHEET 1.2-9 Disassembling & Assembling Computer System

Learning Objectives: be able to:

After reading this INFORMATION SHEET, you MUST

1. Identify steps in disassembling and assembling computer systems; 2. Enumerate procedures in disassembling and assembling computer systems; 3. Familiarize steps in disassembling and assembling computer systems; 4. Appreciate disassembling and assembling computer systems; Introduction Computer assembly is a large part of a technician's job. Work in a logical, methodical manner when working with computer components Improve computer assembly skills dramatically with practice

Open the Case Prepare the workspace before opening the computer case: - Adequate lighting - Good ventilation - Comfortable room temperature - Workbench accessible from all sides - Avoid cluttering workbench - An antistatic mat on the table - Small containers to hold screws and other small parts

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 147 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

There are different methods for opening cases. To learn how, consult the user manual or manufacturer's website.

Install the Power Supply Power supply installation steps include the following: 1. Insert the power supply into the case 2. Align the holes in the power supply with the holes in the case 3. Secure the power supply to the case using the proper screws Attach Components to the Motherboard

As part of an upgrade or repair, a technician may need to attach components to the motherboard, and then install the motherboard.

CPU on Motherboard The CPU and motherboard are sensitive to electrostatic discharge so use a grounded antistatic mat and wear an antistatic wrist strap. CAUTION: When handling a CPU, do not touch the CPU contacts. The CPU is secured to the socket on the motherboard with a locking assembly.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 148 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Thermal Compound Thermal compound helps to keep the CPU cool. To install a used CPU, clean it and the base of the heat sink with isopropyl alcohol to remove the old thermal compound. Follow manufacturers recommendations about applying the thermal compound.

Heat Sink/Fan Assembly The Heat Sink/Fan Assembly is a two-part cooling device. The heat sink draws heat away from the CPU. The fan moves the heat away from the heat sink. The heat sink/fan assembly usually has a 3-pin power connector.

Install CPU and Heat Sink/Fan Assembly 1. Align the CPU so that the Connection 1 indicator is lined up with Pin 1 on the CPU socket. 2. Place the CPU gently into the socket. 3. Close the CPU load plate and secure it by closing the load lever and moving it under the load lever retention tab. 4. Apply a small amount of thermal compound to the CPU and spread it evenly. Follow the application instructions provided by the manufacturer. 5. Line up the heat sink/fan assembly retainers to the holes on the motherboard. 6. Place the heat sink/fan assembly onto the CPU socket, being careful not to pinch the CPU fan wires. 7. Tighten the heat sink/fan assembly retainers to secure the assembly

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 149 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

in place. 8. Connect the heat sink/fan assembly power cable to the header on the motherboard. Install RAM RAM provides temporary data storage for the CPU while the computer is operating. RAM should be installed in the motherboard before the motherboard is placed in the computer case. RAM installation steps: 1. Align the notches on the RAM module to the keys in the slot and press down until the side tabs click into place. 2. Make sure that the side tabs have locked the RAM module and visually check for exposed contacts.

The Motherboard The motherboard is now ready to install in the computer case. Plastic and metal standoffs are used to mount the motherboard and to prevent it from touching the metal portions of the case. Install only the standoffs that align with the holes in the motherboard. Installing any additional standoffs may prevent the motherboard from being seated properly in the computer case.

Install Motherboard 1. Install standoffs in the computer case. 2. Align the I/O connectors on the back of the motherboard with the openings in the back of the case. 3. Align the screw holes of the motherboard with the standoffs. 4. Insert all of the motherboard screws. 5. Tighten all of the motherboard screws.
Document No.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Issued by: Page 150 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Install Internal Drives Drives that are installed in internal bays are called internal drives. A hard disk drive (HDD) is an example of an internal drive. HDD installation steps: 1. Position the HDD so that it aligns with the 3.5inch drive bay. 2. Insert the HDD into the drive bay so that the screw holes in the drive line up with the screw holes in the case. 3. Secure the HDD to the case using the proper screws. Install Drives in External Bays Drives, such as optical drives (CD and DVD) and floppy drives, are installed in drive bays that are accessed from the front of the case. Optical drives and removable media. floppy drives store data on

Drives in external bays allow access to the media without opening the case.

Install Optical Drive An optical drive is a storage device that reads and writes information to CDs or DVDs. Optical drive installation steps: 1. Position the optical drive to align with the 5.25 inch drive bay. 2. Insert the optical drive into the drive bay so that the optical drive screw holes align with the screw holes in the case. 3. Secure the optical drive to the case using the proper screws.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 151 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Install Floppy Drive A floppy disk drive (FDD) is a storage device that reads and writes information to a floppy disk. FDD installation steps: 1. Position the FDD so that it aligns with the 3.5 inch drive bay. 2. Insert the FDD into the drive bay so that the FDD screw holes align with the screw holes in the case. 3. Secure the FDD to the case using the proper screws.

Install Adapter Cards Adapter cards are installed functionality to a computer. to add

Adapter cards must be compatible with the expansion slot. Some adapter cards: 1. PCIe x1 NIC 2. PCI Wireless NIC 3. PCIe x16 video adapter card

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 152 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Install the Network Interface Card (NIC) A NIC enables a computer to connect to a network. NICs use PCI and PCIe expansion slots on the motherboard. NIC installation steps: 1. Align the NIC to the appropriate slot on the motherboard. 2. Press down gently on the NIC until the card is seated. 3. Secure the NIC PC mounting bracket to the case with the appropriate screw. Install the Wireless NIC A wireless NIC enables a to connect to a wireless network. Some wireless NICs are externally with a USB connector. Wireless NIC installation steps: 1. Align the wireless NIC to the appropriate expansion slot on the motherboard. 2. Press down gently on the wireless NIC until the card is fully seated. 3. Secure the mounting bracket to the case with the appropriate screw. Install the Video Adapter Card A video adapter card is the interface between a computer and a display monitor. An upgraded video adapter card can provide better graphic capabilities for games and graphic programs. Video adapter card installation steps: 1. Align the video adapter card to the appropriate expansion slot on the motherboard. computer installed

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 153 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

2. Press down gently on the video adapter card until the card is fully seated. 3. Secure the video adapter card PC mounting bracket to the case with the appropriate screw. Connect Internal Cables Power cables are used to distribute electricity from the power supply to the motherboard and other components. Data cables transmit data between the motherboard and storage devices, such as hard drives. Additional cables connect the buttons and link lights on the front of the computer case to the motherboard.

Connect Power Cables Motherboard Power Connections The Advanced Technology Extended (ATX) main power connector has either 20 or 24 pins. The power supply may also have a 4-pin or 6-pin Auxiliary (AUX) power connector that connects to the motherboard. A 20-pin connector will work in a motherboard with a 24pin socket.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 154 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Connect Power Cables ATA Power Connectors use a 15-pin connector to connect to hard disk drives, optical drives, or any devices that have a SATA power socket. Molex Power Connectors are used by hard disk drives and optical drives that do not have SATA power sockets. CAUTION: Do not use a Molex connector and a SATA power connector on the same drive at the same time. 4-pin Berg Power Connector supplies power to a floppy drive.

Power Connector Installation Steps 1. 2. 3. 4. 5. Plug the SATA power connector into the HDD. Plug the Molex power connector into the optical drive. Plug the 4-pin Berg power connector into the FDD. Connect the 3-pin fan power connector into the appropriate fan header on the motherboard, according to the motherboard manual. Plug the additional cables from the case into the appropriate connectors according to the motherboard manual.

PATA Cables Drives connect to the motherboard using data cables. Types of data cables are PATA, SATA, and floppy disk. The PATA cable (sometimes called a ribbon cable) is wide and flat and can have either 40 or 80 conductors. A PATA cable usually has three 40-pin connectors. If multiple hard drives are installed, the master drive will connect to the end connector. The slave drive will connect to the middle connector. Many motherboards have two PATA cable sockets, which provides support for a maximum of four PATA drives.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 155 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

SATA Cables The SATA data cable has a 7-pin connector. One end of the cable is connected to the motherboard. The other end is connected to any drive that has a SATA data connector.

Floppy Drive Cables The floppy drive data cable has a 34-pin connector and it has a stripe to denote the location of pin 1. One connector at the end of the cable connects to the motherboard. The other two connectors connect to drives. If multiple floppy drives are installed, the A: drive will connect to the end connector. The B: drive will connect to the middle connector. Motherboards have one floppy drive controller which provides support for a maximum of two floppy drives.

Install Data Cables Plug the motherboard end of the PATA cable into the motherboard socket. Plug the connector at the far end of the PATA cable into the optical drive. Plug one end of the SATA cable into the motherboard socket. Plug the other end of the SATA cable into the HDD.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 156 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Plug the motherboard end of the FDD cable into the motherboard socket. Plug the connector at the far end of the FDD cable into the floppy drive.

Re-attach Panels, Connect External Cables Now that all the internal components have been installed and connected to the motherboard and power supply, the side panels are re-attached to the computer case. The next step is to connect the cables for all computer peripherals and the power cable.

Re-attach Side Panels Most computer cases have two panels, one on each side. Once the cover is in place, make sure that it is secured at all screw locations. Refer to the documentation or manufacturers website if you are unsure about how to remove or replace your computer case.

CAUTION: Handle case parts with care. Some computer case covers have sharp or jagged edges. Connect External Cables After the case panels have been re-attached, connect the external cables to the back of the computer. External cable connections include: Monitor Keyboard Mouse USB Power Ethernet

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 157 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

CAUTION: When attaching cables, never force a connection. NOTE: Plug in the power cable after you have connected all other cables. Connect External Cables Attach the monitor cable to the video port. Secure the cable by tightening the screws on the connector. Plug the keyboard cable into the PS/2 keyboard port. Plug the mouse cable into the PS/2 mouse port. Plug the USB cable into a USB port. Plug the network cable into the network port. Connect the wireless antenna to the antenna connector. Plug the power cable into the power supply. The BIOS is a set of instructions stored in a nonvolatile memory chip. When the computer is booted, the basic input/output system (BIOS) will perform a power-on self test (POST) to check on all of the internal components.

Boot Computer for the First Time

A special key or combination of keys on the keyboard is used to enter the BIOS setup program.
Document No.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Issued by: Page 158 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

The BIOS setup program displays information about all of the components in the computer.

Identify Beep Codes POST checks to see that all of the hardware in the computer is operating correctly. If a device is malfunctioning, an error or a beep code alerts the technician that there is a problem. Typically, a single beep denotes that the computer is functioning properly. If there is a hardware problem, the computer may emit a series of beeps. Each BIOS manufacturer uses different codes to indicate hardware problems. Consult the motherboard documentation to view beep codes for your computer.

BIOS Setup The BIOS contains a setup program used to configure settings for hardware devices. The configuration data is saved to a special memory chip called a complementary metal-oxide semiconductor (CMOS). CMOS is maintained by the battery in the computer. If this battery dies, all BIOS setup configuration data will be lost. Replace the battery and reconfigure the BIOS settings.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 159 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

BIOS Setup Program BIOS settings are configured in the BIOS setup program.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 160 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

JOB SHEET 1.2-9 PC Disassembly and Assembly Performance Objectives: Given personal computer you are going to disassemble & assemble the unit within 30 minutes. Supplies, Tools and Materials: A small Phillips (star) screw driver and a small flat blade screw driver). A working PC. Bond paper Anti static wrest band Pliers Anti static mat

Steps /Procedures: 1. Confirm that the hardware works... Does your video monitor work? Does your PC boot? Does your floppy drive work? Does the hard drive work? 2. Turn OFF the system. NOTE : read this in its entirety before you begin 1. Discharge yourself of all static electricity by touching the PCs chassis (or the ground screw on the receptacle.) 2. Safety NOTE!! Beware of sharp edges!!! The cheaper chassis have very sharp edges that can cut you easily. Be very careful and take your time. Remember, SAFETY FIRST. 3. As you remove each board and disk drive, document the information listed in the attached Specifications document (note some parts of the
Document No.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Issued by: Page 161 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

spec sheets wont apply to this lab). 3. Disassemble the Unit Remove the External I/O Systems: 1. 2. 3. 4. 5. Unplug all power cords, from the commercial outlet Remove all peripherals from the system unit. Disconnect the keyboard from the rear of the unit. Disconnect the monitor power cable. Disconnect the monitor signal cable (video cable) from the video adapter card. Before removing a card, document any cables that are attached to the card, noting where they go and their orientation. Store screws properly. Note the position of the colour strip (pin no. 1) on the cables and make a mark for the pin no.1 if needed on the I/O card or Motherboard and on the Floppy and the hard drive.

Do the following for each card and drive removed:

Remove the Storage Devices in the System Unit: 1. Remove the floppy drive. 2. Remove the hard drive. Remove the Interface Cards (Adapter Cards): 3. Remove the video card from the expansion slot. 4. Remove other interface cards if exists. Draw a picture of the card. The drawing should accurately show--> the shape of the board, the connectors on the board, including the card edge connector, the number of pins on connectors, all jumpers and the jumper settings. label the board with any identification that appears on the card (chip sets or manufacturer stamps, BIOS stamps, etc...). 1. Assemble the PC - To assemble the PC, reverse the procedure above. ASSESSMENT METHOD: PERFORMANCE CRITERIA CHECKLIST

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 162 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Performance Criteria Checklist

CRITERIA Safety procedures will followed Check Hardware functionality Safety of tools and equipment were observed in accordance with the manufacturers instruction PPE condition was checked manufacturers instruction Disassemble the unit properly Remove the external I/O system Remove the storage devices in the system Remove interface cards Follow the correct procedures in Assembling the PC The PC Boot normally All hardware are functioning in accordance with the

Yes

No

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 163 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

LEARNING OUTCOME # 3 CONTENTS: 1. Testing procedures

CONDUCT TEST

2. Cable troubleshooting 3. Diagnostic software 4. Device drivers 5. Installation of peripheral devices ASSESSMENT CRITERIA 1. OH&S policies are strictly followed resulting to no lost time injury. 2. Specified testing procedures for circuit and system are carried out. 3. Installed devices/systems are protected against loss/damage in accordance with established standard. 4. Approval is obtained before any validation or testing is employed. 5. Installation proceedings, specified requirements. devices/systems test conforms with

6. Every device system noticed to cause malfunction of the system is removed, tested and returned to pretest condition in accordance with the established procedures. 7. Final inspection, testing and validation are undertaken to ensure quality performance of the system. 8. Documentation of the performed job is submitted to a laboratory teacher following the format given. CONDITIONS: The students/trainees must be able to provided with the following: 1. Workplace location 2. Tools, Materials and Equipment and Facilities Computer table and chairs Computers Printers

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 164 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Installation CDs Other computer accessories

EVALUATION METHOD: Demonstration and Oral Questioning Written Test

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 165 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

LEARNING EXPERIENCES

LEARNING OUTCOME #3

CONDUCT VALIDATION AND TESTING

Learning Activities 1. Read information sheet 1.3-1 Testing Procedures

Special Instructions If you have some problem on the content of the information sheet dont hesitate to approach your facilitator. If you feel that you are now knowledgeable on the content of the information sheet, you can now answer self check provided in the module.

2. Answer self-check 1.3-1

Compare your answer to the answer key 1.3-1. If you got 100% correct answer in this self-check, you can now move to the next information sheet. If you have some problem on the content of the information sheet dont hesitate to approach your facilitator. If you feel that you are now knowledgeable on the content of the information sheet, you can now do operation sheet 1.3-2 provided in the module.

3. Read information sheet 1.3-2 Cable Troubleshooting

4. Do Operation sheet 1.3-2

Compare your work to the checklist and let your trainer check it. If you got 100% correct answer in this task, you can now move to the next information sheet. If you have some problem on the content of the information sheet dont hesitate to approach your facilitator. If you feel that you are now

5. Read information sheet 1.3-3 Diagnostic Software

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 166 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

knowledgeable on the content of the information sheet, you can now answer self check provided in the module. 6. Answer self-check 1.3-3 Compare your answer to the answer key 1.3-3. If you got 100% correct answer in this self-check, you can now move to the next Information sheet . If not review the information sheet and go over the self-check again. If you have some problem on the content of the information sheet dont hesitate to approach your facilitator. If you feel that you are now knowledgeable on the content of the information sheet, you can now perform the Operation Sheet provided in the module. 8. Perform Operation Sheet 1.3-4

7. Read information sheet 1.3-4 Device Drivers

Compare your work to the Checklist & let your trainer check it. If you got 100% correct answer in this task, you can now move to the next Information sheet. If not review the information sheet and go over the self-check again.

9. Read information sheet 1.3-5 Installation of Peripheral Devices

If you have some problem on the content of the information sheet dont hesitate to approach your facilitator. If you feel that you are now knowledgeable on the content of the information sheet, you can now perform Operation Sheet provided in the module.

10. Perform Operation Sheet 1.3-5

Compare

your

work

to

the

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 167 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Performance Checklist and let your trainer check it. If you got 100% correct answer in this task, you can now take the Competency Evaluation.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 168 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

INFORMATION SHEET 1.3-1 Testing Procedures Learning Objectives: be able to: After reading this INFORMATION SHEET, you MUST

1. Familiarize the testing procedures; 2. Enumerate the testing procedures; 3. Know the testing procedures; 4. Appreciate the testing procedures. Testing Procedures Deciding When to Test the System. Identify computer symptoms and defects Preparing to Test the System. Its recommended that you should not plug your computer and monitor directly to a wall outlet. Rather, you should purchase a UPS (uninterruptible power supply). The UPS serves as a surge protector to prevent your system from being damaged if a power spike is delivered to it and when power will fail unexpectedly. The UPS gives you time to save your work and properly shut down your system. If a system is turned off and back on rapidly, its probably not good for the system. A very short power drop could mimic this effect and could be hard on both the computer and the monitor. Powering Up the System for the First Time. Examining the back of the PC case, we see that there is a switch with two positions, 0 and 1. Zero often means off, and one often means on in the computer world. We turn the switch from 0 to 1 and push the power button again Adjusting BIOS Settings. To enter BIOS setup, a key, such as delete, is usually pressed when the system first starts up. Consult your main board manual if you want to learn more about BIOS setup.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 169 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Replacing the Side of the Case and Bezel . Now that your system is tested and weve visually seen that the CPU fan is spinning properly, we can shut down the system and replace the side of the

Replacing the side of the case This case side must be pushed toward the back of the case to engage lugs on the case. Before closing the case, be sure no wires or cables are near the edges where they might get pinched.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 170 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Screwing in the side of the case Some cheaper cases have poorly tapped threads for the screws, so use only minimal force to tighten the cover screws.

Closing the bezel Here the lip of the bezel hits the CD-RW drive and we need to gently lift up the CD drive to close the bezel. Dont just slam the bezel to close it. Close it gently to be sure nothing interferes with it closing. It also saves wear and tear if you depress the front cover latch as you close it.. Tilt the front of the case upward to get a good grip on the latch.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 171 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Back of the side panel If you have difficulty replacing the side of your case, examine it carefully to see how the lugs engage the rest of the case.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 172 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

SELF-CHECK 1.3-1 IDENTIFICATION: DIRECTION: Identify and arrange the following testing procedures in their proper order by writing A for the first, B for the second, and so on down to the last.

______ 1. Prepare to test the system. ______ 2. Powering Up the System for the First Time ______ 3. Deciding When to Test the System ______ 4. Replacing the Side of the Case and Bezel ______ 5. Adjusting BIOS Settings

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 173 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

ANSWER KEY

1. B 2. C 3. A
4. 5. E D

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 174 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

INFORMATION SHEET 1.3-2 Cable Troubleshooting

Learning Objectives: be able to:

After reading this INFORMATION SHEET, you MUST

1. Familiarize the steps in cable troubleshooting; 2. Identify troubles of cable; 3. Troubleshoot cable; 4. Know troubleshooting techniques. Knowing simple troubleshooting techniques may help you correct some situations and continue working. The main factors to keep in mind when troubleshooting are: do not panic, take a common sense approach, and work from general to specific when addressing the problem. A series of troubleshooting tips are listed below. Hardware Make sure that the power cable is plugged in. Some computer systems have several power cables, often one for each component. Check each one and make sure that the plug is completely plugged in.

Be sure that all cables are connected. Computer systems usually have several cables associated with them that are used to connect the peripherals to the main system. Check both ends of the cables and make sure they are plugged in securely and plugged into the correct location.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 175 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

See to it that all components are switched on. Most systems have components and peripherals attached to them and quite often each one has its own power switch. All components must be switched on if communication is to be established between them. The keyboard and mouse cables are snugly connected to their ports. The keyboard and mouse are moved every time the computer is used they can work themselves loose over time. Check their connections. Watch out for power outages or electrical storms. Power outages and lightening strikes can damage your system. If lightning has damaged your system, you very likely have a serious problem with some component in the system. This is a good time to ask for assistance from someone who deals with these types of problems on a regular basis. A UPS (uninterruptible power supply) should prevent any damage from power outages and will also provide some protection from lightning. But remember, nothing stops a direct lightning hit. The best protection is to completely unplug the system from electrical outlets and unplug the modem connection.

Check if the network is operating and that the phone line is valid. If your computer is not communicating, check the phone line or network cable for a good connection. If you have a dialup connection, pick up the phone and listen for a dial tone. If you are connected to a network, contact your network administrator.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 176 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Shutdown the system down and restart. One of the great (and often frustrating) properties about computers is that in many cases just turning the system off, waiting a minute and then turning it back on will correct the problem. Ask for assistance. Your computer system is a significant investment and an important tool. Do not let your pride keep you from asking for help when you need it. If you are not sure ask!

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 177 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

OPERATION SHEET 1.3-2 Cable Testing / Troubleshooting Equipment, Tools, and Materials: Computer Regulator (AVR), Power Cable Unit, Automatic Voltage

Given the following tools, materials and equipment, perform cable testing and troubleshooting You will be assessed using the criteria in the score card below.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 178 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

PERFORMANCE CHECKLIST 1.3-2

Performance Criteria 1. The power cable plugged in properly. 2. The connection of AVR to the Power source is done properly. 3. Safety precautions are carefully observed. 4. The fuse and the switch are carefully checked. 5. Replacement of defective devices is successfully done. 6. Network cable is check and tested

YES

NO

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 179 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

INFORMATION SHEET 1.3-3 Diagnostic Software

Learning Objectives: be able to:

After reading this INFORMATION SHEET, you MUST

1. Familiarize the diagnostic software; 2. Identify the diagnostic software; 3. Know the purpose of diagnostic software; 4. Appreciate diagnostic software.

The purpose of diagnostic software is simple: to test drives and diagnose potential problems. These programs usually come with retail drives on a floppy disk, or can be downloaded from the manufacturer's web site. In some cases a single program will function for any of the manufacturer's drives, but in other cases a different program is needed depending on the drive model. If you suspect a problem with your hard disk, you should always run a diagnostic program to check the status of the drive. The following are the common diagnostic software. Power-On Self Test (POST): It is built into system BIOS and it runs every time you start up your PC automatically. It is often the best indicator of system problems. MEM.EXE: This simple utility, built into recent versions of DOS and also Windows 95, provides with details about memory configuration, as well as what is currently using memory. Microsoft Diagnostics: Better known as "MSD.EXE", this is a small DOS utility that takes a brief inventory of the contents of a PC and shows them a text-based format. This is very useful for seeing what disks are in the system, how much memory is installed, and also for checking system resource usage such as LPT ports and IRQs. It will show what type of BIOS are using and also what UART chip have in the serial ports. The Windows 95 Device Manager: This is the most useful tool for identifying system configuration and resource usage information under Windows 95.
Document No.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Issued by: Page 180 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Norton System Information: This utility is similar to the Microsoft Diagnostics, SI shows a great deal of information about what is in the PC. This program is part of Symantec's Norton Utilities. Microsoft ScanDisk and Norton Disk Doctor: These programs are used to check for hard disk problems. This includes file system corruption and hard disk read errors. They should be used when hard disk problems are suspected. Norton Diagnostics: It includes tests of the processor and motherboard and system memory, and will identify some types of resource conflicts.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 181 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

SELF-CHECK 1.3-3 IDENTIFICATION DIRECTION: Identify the correct Diagnostic tool or software stated below by matching Column A to Column B Column A 1. This program includes file system corruption and hard disk read errors. 2. This is the most useful tool for identifying system configuration and resource usage information. 3. A Diagnostic Software often the best indicator of system problems 4. It includes tests of the processor and motherboard and system memory, and will identify some types of resource conflicts. 5. Known as "MSD.EXE a small DOS utility that takes a brief inventory of the contents of a PC

Column B A. Norton Diagnostic

B. The

Windows Manager

95

Device

C. Power-On Self Test (POST


D. Microsoft Diagnostic

E. Microsoft Scandisk and Norton


Disk Doctor

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 182 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

ANSWER KER1.3-3 1. Microsoft Scandisk and Norton Disk Doctor 2. The Windows 95 Device Manager 3. Power-On Self Test (POST 4. Norton Diagnostic 5. Microsoft Diagnostic

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 183 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

INFORMATION SHEET 1.3-4 Device Drivers Learning Objectives: be able to: After reading this INFORMATION SHEET, you MUST

1. Familiarize the device drivers; 2. Enumerate the device drivers; 3. Identify the device drivers; 4. Appreciate the testing procedures.

Now that you have an operating system installed, youll need to install drivers for your devices such as Video Cards, Network Interface Cards, Sound Cards, etc. In many cases, if Windows recognizes the device, drivers will be installed automatically. In some cases, generic drivers are installed and they will work fine. Drivers are small software programs that help the operating system use or drive the device. Whenever a device doesnt work properly, ask if the proper driver has been installed. Driver Installation Example: Monitor Driver Installing the proper monitor information files is one of the small things that purchasing a fully assembled PC Default Monitor Driver In the Control Panel, select. System to open the System Properties dialog box Then select Device Manager to get a list of hardware in the PC. Finally, click Monitor, and youll see that a generic monitor is listed.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 184 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Installing a Sound Card Drivers Once the sound card is installed, start the system and let the windows Plug and Play install the sound cards drivers. After your driver is installed, make a quick trip to Device Manager to make sure that the driver was installed correctly. . The Printer Install Wizard is perfectly installed Installing Other Drivers Proceed similarly to install drivers for your other devices, such as a sound card if you have one. Whenever a device doesnt seem to be working properly, ask if youve installed the proper device driver or if its been done automatically. Looking for the device under Device Manager in Windows is a good way to see if the device driver is installed. As you can see in the figure below a question mark by Ethernet Controller in Device Manager shows that network drivers arent yet installed.

Unrecognized device If youre main board has built-in sound or networking, a CD that contains drivers probably came with the main board. Place the CD into the CD drive and let Windows XP search for the appropriate driver. Other common drivers are LAN (Local Area Networking) driver, CD media driver, expansion cards, keyboards, printers, USB devices and others.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 185 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

OPERATION SHEET 1.3-4 Device Drivers

Material:

Installation CD

Given an installation CD, perform installation of a device driver. Students output will be graded thru Performance Checklist.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 186 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

PERFORMANCE CHECKLIST

Performance Criteria 1. The system is correctly started. 2. The Installation CD is properly inserted. 3. Handling and safekeeping of installation CD is observed. 4. The instructions how to install device drivers are accurately followed. 5. The device drivers are successfully installed

YES

NO

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 187 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

INFORMATION SHEET 1.3-5 Installation of Peripheral Devices

Learning Objectives: be able to:

After reading this INFORMATION SHEET, you MUST

1. Identify the steps in installation of peripheral devices; 2. Enumerate the steps in installation of peripheral and devices; 3. Familiarize the installation of peripheral devices; 4. Appreciate the installation of peripheral devices. Installation Of Peripherals Note: If your computer doesnt have an operating system installed yet, you will want to stop after you install your mouse and keyboard, install your operating system, and then resume the installation of your peripherals Installing the Keyboard 1. Read and follow the manufacturers instructions 2. Determine if the keyboard uses a PS/2 or USB connector. The PS/2 connector for keyboards is round and typically colored purple, while the USB is flat and rectangular in shape.

PS/S CONNECTOR

USB CONNECTOR

3. Installing the keyboard by plugging it into the chosen port. Note: Do not install your keyboard while your Computer is powered on and do not unplug your keyboard while your computer is running.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 188 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

Installing the Mouse Installing a mouse is very similar to installing a keyboard. You will still find mice with either USB or PS/2 connectivity, although most of the newer mice will use a USB connection, especially if you are using a mouse for gaming. Just like the keyboard, you can also use an adapter to change a USB connection to PS/2. If you are going to have a lot of USB peripherals, you may want to consider using adapters for your mouse and keyboard or perhaps using a USB hub for some of your peripherals. To complete the installation, simply plug the mouse into the proper port. Installing the Monitor Installing a monitor (also known as a display) requires 1. Provide a free power outlet for A/C power. 2. 3. Identifying the connection type you will use to connect the monitor to your graphics card For the best picture quality possible, use the digital DVI port on your graphics card and display if they are available. Most graphics cards now support multiple monitors and they typically include the adapters required to change a DVI connection to VGA for older displays. Once you have the display plugged in, simply connect it to the appropriate connector on your video card and you are ready to go. Drivers are not typically required for displays. but once again consult the manufacturers instructions for details.

4.

Installing the Speakers 1. 2. Determine the type of speakers you are using. Perform a simple set of 2.0 or 2.1 speakers. Connect the audio cable to the line-out jack of your computers sound card, and connect the other end(s) to the speaker unless they are already hard-wired Plug in the power cord. If you are using a full 5.1 or 7.1 surround sound system, the connections get a bit more complicated.

3. 4.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 189 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

5.

Read the instructions that came with the speakers and sound card for full details on this step. You can also find USB-powered speakers that have their own sound card built in and need only be connected to power.

Installing a Webcam Most webcams are USB-powered and simply require that you plug them in and install their drivers. However, some cams require that the drivers be installed first, so be sure to read the instructions that came with your webcam to avoid any problems. If you bought a FireWire (a form of connection that is often faster than USB connections) webcam, ensure that your computer has a FireWire port because they are not yet all that common. Installing the Printer 1. 2. 3. 4. 5. 6. 7. Make sure that you have an appropriate printer cable and, if necessary, a separate power cable. Turn off your PC and install the USB or parallel cable between the printer and the PC. Insert the ink cartridge or toner cartridge. Plug in the printer and turn it on. Reboot you PC. Wait for Windows to see the new printer hardware and start the Printer Install Wizard. If you have an Installation CD, cancel the Printer Install Wizard and allow it to auto play. Follow the instructions to install the printer driver. After the printer has been installed, run a test print to verify that the printer is working properly.

8.

Installing a Scanner Installing a scanner is almost identical to installing your printer. Again, you will simply need to install the drivers and then plug the USB cable in

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 190 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

OPERATION SHEET 1.3-5 Installation of Peripherals, Network Devices and other I/O Devices Equipment, Tools, and Materials: Window system without an installed printer, any type of printer with cables, documentation, and an installation CD Given the following tools, materials and equipment, perform installation of a printer. Students output will be graded thru Performance Score Card below.

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 191 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00

PERFORMANCE CHECKLIST

Performance Criteria 1. The USB or parallel cable is properly installed. 2. The ink or toner cartridge is correctly inserted. 3. The printer is properly plugged and turned on. 4. The Personal Computer (PC) is rebooted. 5. The Printer Install Wizard is perfectly installed 6. A test print is successfully done. 7. The printer is perfectly working.

YES

NO

Computer Hardware Servicing NC II Install Computer Systems and Networks

Date Developed: June 2011

Document No.

Issued by: Page 192 of 192

Developed by:
Pink Euria L. Montano, Zenaida Tacadena, and Associates

ALDERGATE COLLEGE

Revision # 00