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�n� �H���b

a: Hello, This is carol. May I speak to Miss Chen?


b: Yes, one moment please. I'll get her for you.
a: Thank you.
b: I'm sorry, she's not at her room right now.
a: Oh, I'll call her again.
½Ķ
a: �‫ޡ‬A�‫ڬ‬O�dù�A�i�H�г��p�jť�q�ܶ‫ܡ‬H

b: �n�A�е��@�U�A�‫��ڬ‬A� �C
a: ���¡C
b: �藍�_�A�o�{�b���b�C

a: ���‫ڦ‬b�����o�C

�ۧ‫��ڤ‬ЮɡA�Ъ`�N�G

1. "hello"����O���媺 "
��"�A�H���H�a�i�ΡC
ۧ��
2. ���q�‫ڤڤ‬ ۧ ���

�O�@��§���C�q�‫`��ܤ‬
̱
��"This is..."���κA�Ӥ�
�O "Here is..."
��"I am...",�o�O���q��
ܻ
�n�`�N���C
3. "May I speak to..." �]
�i�H�����O "Can I speak
to..." ��...ť�q�‫ܡ‬C

��p�o�� ��Ӫ����k

1. I'm sorry to call you so late. �藍�_�o�� ��q�‫ܨ‬ӡC

2. I hope I didn't catch you at a bad time. ��p�o�‫خ‬ɭ �A�C�]�t���Ʊ�S�����Z��A��


�N��^
3. I hope I didn't wake you up so early. �‫ڧ‬Ʊ�o� S���n��A�C

4. I'm sorry to call you so early. �藍�_�o� ��q�‫ܨ‬ӡC

5. I'm sorry to bother you at this hour. �‫�ܩ‬p�b�o�ɥ��Z�A�C

����Ʈɪ���F��k
1. It's urgent. Could I have her mobilephone number?
2. Could you tell me where I can reach her?
3. This is an emergency. I need to get in contact with him right now.
½Ķ�G
1. �‫���ڦ‬ơA�i���i�H�i�D�‫ڦ‬o�����X�H

2. �ण��i�D�‫ڦ‬b�����i�H���o�H

3. �‫���ڦ‬ơA�‫ݭ‬n���W��L�p���C
��褣�b�����k
1. It's nothing important. �S��� n�ơC
2. It's nothing urgent. Thank you ,good-bye. �S����n��ơA���±z�A�A���C
3. I'll call her again. �‫�|ڷ‬A�����o�C

4. I'll call back later. �‫ڵ‬y��|�A���ӡC

5. Please ask Miss Chen to call me back. �г��p�j���‫�^ڦ‬q�‫ܡ‬C

6. Could you tell her to call Carol as soon as possible? �ण��Цo���֥��q���


ܵ d���H

7. Ask her to call Carol at home after seven, please. �·Цo�b�C�I� �q�‫�ܨ‬d���a�C

8. Can I leave a message? �‫ڥ‬i�H�d���‫ܡ‬H

9. Please have her return my call.�Цo�^�q���


ܵ ‫ڡ‬C

10. Could you ask him to to call me back? �i�H�ХL���‫�^ڦ‬q�ܶ‫ܡ‬H


11. Please tell her Carol called. �Чi�D�o�d����o�C
12. Let me call back later again. Thank you. �‫ڵ‬y��A���q�‫ܨ‬ӡC���§A�C

13. Please tell him to phone 2233-4455. �ХL��2233-4455�^�q�‫ܡ‬C

�q�����
ܵ
This is a recording. I'm not at home now. Please leave a message after the beep.
Thank you.
�o�O�q�����
ܵ C�‫�{ڲ‬b���b�a�A�Цb"��"���@�n����}�l�d���C���¡I

(*: �q�����
ܵ O telephone answering machine)
This is Carol. Pleae give me a call when you are free. My number is 2244-6688.
�‫ڬ‬O�d���C���ŽЦ^�q���
ܵ ‫ڡ‬C�‫����ڪ‬X�O2244-6688.

��q�����
ܵ d� ɻP�@��d���L���A���X�H�U���I�Y�i�G
1. �ӹq�̩m�W
2. �ӹq�ɶ�
3. �ӹq�‫�ت‬

4. �p���q�‫ܩ‬Τ 覡

�����ιq��
1. I'm calling from a public phone, so I'll call her again.
2. I'm not at home now, so I'll call her around three o'clock
again.
3. May I use your phone?
4. Would you mind if I use your phone?
5. How do I get an outside line?
½Ķ�G
1. �‫�{ڲ‬b�O�����ιq�‫ܡ‬A�‫�|ڷ‬A�����o�C

2. �‫�{ڲ‬b���b�a�‫ء‬A�T�I���k�‫�|ڷ‬A�����o�C

3. �‫ڥ‬i�H�ɱz���q�‫ܥ‬Τ@�U�‫ܡ‬H

4. �A�����N�‫ڥ‬ΧA���q�‫ܧ‬a�H
5. �p� ~�u�H
�ѪR�G
*1. public phone �O����
�q�‫ܡ‬A pay phone �]�O

(���)���ιq�‫ܡ‬F�Ӥ�

�ιq�‫ܫ‬F�h�Otelephone
booth.
*2. �b�~�����ιq�ܴN��

�ܵL�k����^�q�A�ҥH
�q�`�|�A�i���U���p��
�ɶ��Τ 覡�C

*3. ���ɧ �줽�ιq

�‫ܡ‬A ���n�ɻ‫ݦ‬V�Ӯa��

�ιq�‫ܡ‬A�Ϊ̦b�O�H����

�q�ɹq� ɥi�ΥH�W�X
�y�C
*4. outside line �O"�q��
�~�u"�A��extension ���q
�‫���]ܡ‬u�^�>�C

����q��
1. I'm sorry I have the wrong number.
2. Is this 02-2718-5398?
3. Sorry to have bothered you.
4. I'm sorry. I think I must have dialed the wrong number.
5. Could I check the number? Is it 2211-3344
½Ķ&�ѪR
1. ��p�‫���ڥ‬q�‫ܤ‬F�C �]����q�ܳq�`�ΡGhave the

wrong number ��‫^ܡ‬

2. �o�‫ج‬O02-2718-5398�‫ܡ‬H

3. �‫�ܩ‬p���Z�A�F�C

4. �‫�ܩ‬p�C�‫ڷ‬Q�‫�@ڤ‬w�O����q�‫ܤ‬F�C

5. �‫ڥ‬i�H�ֹ�@�U�q���
ܸ X�‫ܡ‬H�O���O2211-3344�H
�ѪR�G
1. �ϰ 츹�X�O area code

2. �q���
ܸ X���*k�G
02-2211-3224�&��Garea
code zero-two,
two-two-one-one-three-two-two-four.
* 0 �i�&� oh �� zero
* 22 �i�&� two-two ��
double two

�q�ʰӫ~�θ �
1. I'd like to place an order for your party dress from your catalog.
2. May I order some flowers?
3. How can I pay for this item?
4. I'd like to buy the car on your TV commercial.
5. Please send me your catalogue.
6. Do you have any Life Menu Magazine tenth stock?
7. How long will it arrive?
8. The Product you sent to me is not what I ordered.
9. I'm calling about an order I placed a month ago. It hasn't arrived yet.
½Ķ�G
1.�‫ڷ‬Q�n�q�A�̥ �W����§�A�C

2.�‫ڥ‬i�H�q�Ǫ�‫ܡ‬H

3.�‫ڭ‬n���I�‫ڡ‬H

4.�‫ڷ‬Q�n�R�A�̹q��s�i�W���T���C

5.�бH�‫ �ڡ‬C

6.�A�̲ĤQ�j�"� ��\���"�٦��s�f�‫ܡ‬H

7.�‫ݭ‬n�h�[�~�|�e��O�H

8.�A�̰e�Ӫ����~���O�‫ڭ‬q���F��.

9. �‫��ڥ‬q�‫ܬ‬O�]���@�Ӥ�e�‫ڭ‬q���F��C���~��{�b���٨S��C

�ѪR�G
1. �{�b�q�‫ܩ‬κ��q�ʦb� �]�‫ܬ‬y��A�Y�ϬO�H�b� �A�]�i�H�q�ʥ~�� �W��

���~�C��b���q�‫ܫ‬e�@�w�n��O�U�ӫ~�������Τ ‫ؤ‬o�A�H�`�‫ٳ‬q� ɶ��C

2. commercial��(�q��B�s������)� ~�s�i���N�A�]�i����commercial film, ²�٬�

c.f. �C��advertisement�h��(������)�s�i�A²�٬�ad; advertisement mail �O�s�i�l��F

advertisement column�O�s�i��A�o�dz��O�ܱ`�Ψ 쪺�C

3. place ���}�X�q�椧�N�Cie: to place an order with sb. (�M�Y�H�q�q��)

�̪�P� B� l���H��M�~�W�A�����D2003�~������|���o��h���H��ܱB�áA�]

�\�O�]�����֪��Pı�O�i�H�ǬV���a�K�K�n�a�A��дX�y���‫ ��ܡ‬G
1. Congratulations! I'm sure you two will make a nice couple. ���A�̨ΰ��Ѧ��C
2. I heard you're getting married. Congratulations! ��ť���A�̭n���B�F�A��� �I

3. Congratulations to the bride and groom. ���ַs���M�s�Q�C

4. May you have a wonderful new life together. ���s�B�ּ֡C

�٦��A�n�Oť�� H� p�ĤF�A�A�i�H���G
Congratulations on your new baby.
½Ķ������A�i�H�Ĥ@�I�G� �]�˥ˡ^��� C

��H�ȱo��� ��Ʊ��A��M���u���B� l�F�A�٦�~~~

1. Congratulations on your graduation. �Ǧ����~��� C

2. Congratulations on your promotion. ��� A�ɩx�C


�~��H���w�b�`��B�{�~�L�`�ɡA��˪B�n� ��g�d��Υ��q�ܹD�P�A��F� N�C�]��

��H�]3� Dz @�U�A�‫�ר‬O��A���~��B� M�~��Ȥ�A�n�S�O�`�N�@�I�^

��M�F�n�Ƥ]�i��o� b���̦ۤv���W�A��쮥�P�q� ɡA�A�i�H���G


1. Thank you for saying so.���§A�o� C
2. Thank you but I have a lot to learn yet.���§A�A����‫��ܦ‬٦h�n�Dz ��a��C
3. It's very nice of you to say so.���§A�o� C
4. Thank you. You flatter me.���§A�A�A�L��F�C
5. Thank you, I'm just very lucky.���§A�A�‫ڥ‬u�O���B�Ӥw�C

�D��
����O�H��§���Ω‫� ۫ݫ‬A���q�ܹD�¬��̰_�X��§�����@�C
1. Thank you for the present. It's just what I wanted.
2. Thank you so much for the homemade cake.
3. I don't know how to thank you for such a beautiful flower.
4. I received your gift. Thank you for the lovely bracelet.
½Ķ�G
1. ���§A��§���A�o���O�‫ڷ‬Q�n���C
2. �D�`���§A�@���J�|�C
3. �u�����D�n�p�����§A�A �o��}�G����C
4. �‫���ڦ‬A��§���F�C���§A�i�R�����N�C
��b�^���L�H���P�®ɡA�i�H���U�����y�l�A���� �O�Ȯ� ���N��G
1. You're welcome.�O�Ȯ�C
2. Not at all.�o�S����C
3. It's my pleasure.�o�O�‫��ڪ‬a���C

4. Don't mention it.�O��b� W�C


5. That's all right.�o�S����C
6.No trouble at all.�@�I�]���·СC
7.I'm gload you enjoyed it.�u�����Aı�o���N�C

ť���M��
1. Sorry, I didn't catch you.�藍�_�A��ť��4�A�����C
2. Sorry, I didn't understand. ��p�A��ť��4�C
3. Sorry, I didn't get what you said. �藍�_�A�‫ڨ‬Sť4�A�����‫ܡ‬C
4. I can't hear you very well. ��ť���ӲM���C
5. I can barely hear you. �‫ڴ‬X�Gť����A�����C
6. I'm having trouble hearing you. ��ť���M���C
7. We have a bad connection. �q�T�ĪG���Ӧn�C
8. I can't catch what you are saying. ��ť���ӲM���A�����‫ܡ‬C
�o� W�������p�A�A�i�H�й��b���Ƥ@�M�A�A�i�H���G
1. Pardon? �ЦA���@�M�n�‫ܡ‬H
2. Excuse me? �ЦA���@�M�H
�W�C��y���O�藍�_���N�A��Φb�|�‫ܤ‬W�A�p�G� �S��������A�åB�y�$W���A�N

�O�n���A���@���Cť��o�y� ɴN�n���D���n�ۤv�A���@�M�C

3. I beg you pardon? ��ЧA�A���@�M�‫ܡ‬H�]���y���ШD����̤ΦA���@�����N��^


4. Could you repeat that, please? ��ЧA�A���@�M�‫ܡ‬H

5. Would you say that again? �A��A���@�M�‫ܡ‬H

�й�軡�C�I�����k�G

1. Would you speak more slowly? �A��A���C�@�I�‫ܡ‬H

2. Could you speak up a little? �A��b�j�n�@�I�‫ܡ‬H


�]speak up �j�n��=speak out�^
3. Would you speak more clearly? �A��A���M���@�I�‫ܡ‬H

4. Would you explain more for me? �i�H���‫��ڸ‬$@�M�‫ܡ‬H


5. Please speak a little louder. �� �j�n�@�I�C
6. Would you slow down, please?�M���C�@�I�n�‫ܡ‬H

0����>�
1. May I have extension two-one-one?
2. Can I have extension two-one-one, please?
3. May I speak to David, extension tow-one-one?
4. Extension two-one-one, please.
5. Please connect me with extension two-one-one.
6. Could you put me through to the personnel department, please?
½Ķ�G
***�q�`�y�l���O�V��V§���A��²�u�|��H���|��Pı�C
1. ��0����>�211�H
2. ��0����>�211�‫ܡ‬H

3. �‫ڥ‬i�H��211�>�j�ö ‫ܡ‬H
4. ����211�C
5. ��0����>�211�C
6. ��0�‫��ڱ‬H�Ƴ��n�‫ܡ‬H

�n� �H���b

�i�H�d���‫ܡ‬H
1. May/Can I leave a message?
2. Is it possible to leave a message?
�ХL�^�q����
1. Would you please ask him to call me taday? �ण��ХL���Ѧ^�q���
ܵ ‫ڡ‬H

2. Could you tell him to call me as soon as possible? �ण��ХL���֦^�q���


ܵ ‫ڡ‬H

3. Could you just tell him David called? �ण��i�D�L�j�èӹL�q�‫ܡ‬H

4. Could you ask him to call me back? �ण��ХL�^�q�H

5. Please tell him to call Carol at 2233-4455.�ХL����2233-4455���d���^�q�‫ܡ‬C

�а‫ݥ‬L��ɦ^��
1. When will he be back? �L��ɦ^�ӡH
2. When do you expect him back? �Aı�o�L��ɷ|�^�ӡH
3. Is he coming back soon? �L�|���W�^� ‫ܡ‬H
4. Do you know what time she will be back? �A���D�L�X�I�^�ӡH
�‫�|ڷ‬A�ӹq

1. I'll try again later.�‫�|ڷ‬L�@�|��A���ӡC

2. I'll call again in one hour later.�‫�@ڤ‬Ӥp�ɫ�A���ӡC

3. I'll call back later.�‫ڵ‬y� A���L�ӡC

4. Please tell him I called and I'll call him again tomorrow.�Чi�D�L�‫ڨ‬ӹL�q�‫ܡ‬A�åB�

‫�ک‬

�ѷ|�A�����L�C
�n�p���p���L
1. How can I get in touch with him? �‫�ګ‬ˤ~��M�L�pô�H

2. Could you tell me where I can reach him? �i�H�i�D�‫�ګ‬ˤ~����L�‫ܡ‬H

3. What's the easiest way to contact him? �����k�i�H�̧֧��L�H

4. Could I call his mobilephone? �‫ڥ‬i�H���L�����‫ܡ‬H


�жǯuemail����
1. Would you please send me the data by e-mail? �A��ιq�l�l��N��ƶǰe���‫ ܡ‬H

2. Could you fax the data to my office? �A����ƶǯu��‫ڿ‬줽�Ƕ ‫ܡ‬H

3. Would you send the data by fax? �A��ǯu�����ƶ ‫ܡ‬H

4. Could you post the data to me? �A��N��ƱH���‫ ܡ‬H

�i�����q�W�æۧ‫���ڤ‬
1. Franklin Company Personnel Department.
����J�L���q�H�Ƴ��C
2. Good morning Franklin Company, may I help you?
����n�A����J�L���q�C�‫ڥ‬i�H���A�A� ‫ܡ‬H
3. Personnel Department. This is Carol/Carol speaking.
�H�Ƴ��A�‫ڬ‬O�d���C

*�줽�ǹq�̭ܳ��n���N�O§���A�ҥH��� O���q�‫ܩ‬Υ��q�‫ܡ‬A��3�ӥ��ۤv�Τ��q
���W�r�C
�а‫�� ݧ‬

Who would you like to talk to/speak to? �а‫���ݧ‬H

�L�b���u��
1. Her line is busy at the moment. Can somebody else help you?
�o���b�q�q�‫ܡ‬A�O���H�i�H0�A�‫ܡ‬H
2. He's on another line right now.
�L�{�b���b���t�~�@�ӹq�‫ܡ‬C
3. He's talking a long-distance call now, what can I do for you?
�L���b����~�q�‫ܡ‬A������‫ڥ‬i�H0�A�‫ܡ‬H
4. Sorry, his line is busy.
��p�A�L���b���q�‫ܡ‬C
�ЧA�y���@�U
1. Could you hold a moment, please? �A��y���@�|��‫ܡ‬H

2. He'll be with you in a moment. �L�@�|��L�N�|���A�q�‫ܤ‬F�C

3. Can you hold on, please? �A��y���@�|��‫ܡ‬H

4. Just a moment. He is on his way now. �еy�‫�@ݤ‬U�C�L���W�ӱ��q�‫ܡ‬C


5. Hang on a second, please. �еy���C
6. Could you hold on any longer? �A��A�y�‫ݤ@�|��ܡ‬H

��A�[���F
1. I'm sorry to keep you waiting. ��p��A���‫ݡ‬C
2. I'm sorry to have kept you waiting. ��p��A�[���F�C
***���ɭ u����H�[���ɡA���o�y�ܷ|���� ���M�@�ǡC�q�`���|�Χ�����"to
have kept you~"
3. Sorry for the delay. �藍�_�C�F�@�I�C
�{�b����K���q��
1. She has a visitor at the moment. �o�{�b���ȤH�C
2. He is in a meeting now. �L���b�}�|�C
3. I'm sorry, but he is unable to come to the phone now.�‫�ܩ‬p�A�L�{�b�L�k���q�‫ܡ‬C

4. I'm sorry, but I was just on my way out. Can I get back to you later? �‫�ܩ‬p�A�

‫��ڥ‬n�n�X
��C�i���i�H�y��A�����A�C
�o�‫ب‬S���o�ӤH

1. I'm sorry, but we have no one by that name here. �藍�_�A�o�‫ب‬S���H�s���ӦW�r


2. We don't have any Smith working here. �S���v�K���b�o��u�@�C
3. This is not Franklin Company.�o�‫��ؤ‬O����J�L���q�C

�n� �H���b���z��
1. He is not in right now. �L�{�b���b�C
2. No one answers in Mr. Scott's office. �v�үS�� ��줽�ǨS�H���q�‫ܡ‬C
3. He's here but he's not at his desk right now. �L���ӤW�Z�A���L�{�b���b�y��W�C
4. He hasn't come to the office yet. �L�٨S��줽�ǡC

5. I'm sorry, but he is out right now. �‫�ܩ‬p�A�L��~�~�X�F�C


***�ѪR***
1.��F���b���z�Ѥ��A"�W�Z��"�o�y�O���藍� ���C

2.��F�b�Τ��b�ɡA�]�i�H�Τ��²�檺�G He's in (out). / He is not in his office. / He's


out
of office.

� �
1. He is off today. �L���ѥ C
2. He's on vacation this week. �L���P� C
3. He is on vacation until next Wednesday. �L� �U�g�T�C
�^�a�F
1. He has gone for the day. �L�w�g�^�h�F�C
2. He's already left for home today. �L�w�g��}�^�a�F�C
3. He has gone home. �L�^�a�F�C
� f�а�
1. He's absent because he is sick taday. �L���ѥ f�ҥH�S�ӡC
2. He's on sick leave taday. �o���ѽЯf���C
3. She's on maternity leave now. �o�b� ��C
�X�t
1. He's in New York on business. �L�b�ì�X�t�C
2. He left for New York on business until July 22nd. �L��ì�X�t�A�n��7��22��~��^
�ӡC
3. He is on a business trip. �L���b�X�t�C
�‫ڱ‬N��F�A���d��

1. I'll give her your message as soon as possible. �‫ڱ‬N���֦a��F�����d�����o�C

�n� �H�w��¾
1. I'm sorry. Mr. Scott was transferred to our branch office.
�藍�_�A�v�үS�� w�g�� �$��q�C
2. Mr.Smith took over his job. I'll connect you. One moment, please.
�v�K���� ��$F�����u�@�C�y�‫��|�@ݤ‬A��0�A� �C

�n� �H�w��¾
1. He left this company last week. �L�W�Ӥ���}�o�a���q�F�C
2. He is no longer at this company. �L�w�g���b�����q�u�@�F�C

�ǯu�֭��F

1. Some of the pages of your fax are missing. �A���ǯu�֤F�X���C

2. We didn't receive the third page of your fax. �‫ڨ‬S������A���ǯu���ĤT���C


3. We dinn't receive your fax, would you please send it again?
�̨‫ڭ‬S������A���ǯu�A��ЧA�A�Ǥ@���‫ܡ‬H

4. Your fax isn't readable.�ǯu�‫��ݤ‬M���C

5. Your fax is hard to read since the letters are too small.�A���ǯu�r�Ӥp���� M���C

��ɶ�����
1. Would it be possible to see Mr. Scott sometime this week?
�а o�P�o�_��v�үS�� ��ӭ��H
2. I'd like to meet you the day after tomorrow.
�‫ڷ‬Q�b��ѫ�X�A�C
3. I'd like to talk to you about the new product.
�‫ڷ‬Q�n�M�A� s���~�C
4. I'd like to make an appointment with Mr. Scott.
�‫ڷ‬Q�n��v�үS�� �Ӯɶ������C

�� �b�~��ƨƳ��n���w��A�p��H�a�a�‫�ث‬X�A�j�쨣���q��� O�n��w��C

�������{�ɨD���A���D���
ܺ A�_�h�O�‫�����§�ܤ‬C
�‫���|��ܧ‬

1. I'd like to cancel my appointment with Mr. Scott. �‫ڷ‬Q���M�v�үS�� ���|�C


2. Something urgent has come up. Could I postpone our appointment.
�o� F�@�ǫ�ơC�‫ڭ‬Ǫ���|�ण� �aH
3. May I ask you to postpone the meeting until the day after tomorrow ?
�i�H�n�D�A�N�|���ɶ������Ѷ ‫ܡ‬H

�w�w���
1. I'd like to make a reservation for a flight from New York to Boston on
Nov.28th.
2. Could I get my seat assignment?
3. I'd like a window seat.
4. I'd like in the non-smoking section.
5. I prefer to sit by the window.
6. Do you have a seat on the flight after that?
½Ķ�G
1. �‫ڷ‬Q�w�w�Q�@��G�Q�K���q�ì��i�h�y���Z��C

2. �‫ڥ‬i�H��w�y��‫ܡ‬H

3. �‫ڭ‬n�@� a������l�C

4. �‫ڷ‬Q�n�L�ϰϪ��y��C

5. �‫ڷ‬Q���b�a����m�C

6. �U�@�Z�����l�‫ܡ‬H
�ѪR�G
1. window seat �O�a�����y��A aisle seat�O�a���D���y��
2. one-way ticket ��{�� round-trip ticket�O��{��
3. �T� �줸�����Ŭ��G

first class �Y�����F business class��� �; economy class �g�‫�ٿ‬

��L�`�Ϊ��‫ݥ‬y
1. What's the department time? �_���ɶ��O����ɭ H
2. What time is the flight scheduled to leave today? ���Z����Ѧ�ɰ_���H
3. What's the check-in time? ��ɶ}�l��z�n�O����H
4. How long does the flight take? �n���h�[�H
5. Is this ticket refundable�H�o�i��i�H�h���‫ܡ‬H

����
1. I'd like to reserve a car for next Monday. �‫ڷ‬Q�b�U�g�@�w�w�@��C

2. How much do you charge for renting a car? ���@��n�h�ֿ�H

3. I'd like to keep the car for one more day. �‫ڭ‬n�h���@�Ѩ��C

�w����
1. I'd like to reserve a seat at twelve to London.
�‫ڷ‬Q�n�w�w�@�Ӯy��A�Q�G�I�}���۴�����C
2. I'd like to book two tickets from Paris to London.
�‫ڭ‬n�w�w��i�q�۴���‫������ھ‬C
�w����]
1. Do you have a single room available tomorrow night? ����٦���H���‫ܡ‬H

2. I'd like to make a reservation for a single room. �‫ڷ‬Q�n�w�w�@����H���C

3. I prefer a room with an ocean view. �‫ڷ‬Q�n�@���i�H�‫��ݨ‬ж��C

4. How about the room charge? �ж����O�άO�h�֩O�H

5. What's the price of a double room? ��H�������O�h�֡H

6. Does that include service charge and tax? �]�t�A� O�M�|�‫ܡ‬H

7. Do you accept VISA? �A�̯ ��VISA�H�Υd�‫ܡ‬H

�s��A��
1. Would you wake me up at six?
���I�o�s�‫�_ڰ‬ɶ ‫ܡ‬H
2. This is room 213. Could you give me a wake-up call at six tomorrow morning?
�o�‫ج‬O213�СC��Ѧ�� �I��ЧA�s�‫�_ڰ‬ɶ ‫ܡ‬H
3. I'd like a wake up call at seven tomorrow morning.
��Ѧ���C�I�Хs�‫�_ڰ‬ɡC
�ж��]�Ʀ����D
1. There is no water. �S����C
2. The toilit doesn't flush properly. ����R���U�h�F�C
3. We need one more towel. �‫ڭݭ‬n
̻ �h�[�@���y�C

4. The TV doesn't work. �q����‫ݡ‬C

��‫ܡ‬K�K�a�F�A�i�H�ΡGsomething is wrong with~ �� ~ be not working.

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