QUESTIONNAIRE We are the students of Commerce Department have been permitted for Comprehensive Project on Human Resource Management

(HRM) Practices and its impact on firms performance Section 1: Human Resource Management Practices (HRM Practices) Level of Please CIRCLE the levels of agreement Agreement in each of the items below with regards to nine criteria of Human Resource Management (HRM) Practices of your firm. Strongly Disagree 1 1.HRM Practices 2 3 4 Disagree Neutral Agree Strongly Agree 5

1. Performance Appraisal
My performance is periodically reviewed with me My assessment is the basis for my further Development I know the performance criteria.
I receive my assessment on paper.

1 1 1

2 2 2

3 3 3

4 4 4

5 5 5

Both my functioning as well as the organizations functioning are addressed in a formal meeting. There is a clear procedure for my assessment. 2. Employee Participation I have the opportunity to be involved in decision making within this organization. I have the opportunity to give my opinion

on work related issues.

In a working meeting, I am involved in the Decisions that are made. I am well informed of the views and policies of the organization

Through the works council I am able to Participate

Section-II INVESTMENT IN HR Training and development I have the opportunity to take part in trainings, courses and workshops I have the opportunity to climbing up in position. My responsibilities will increase if I perform well Career appointments are well respected. I am able to work anywhere else within the organization. My development opportunities are tailored to the needs of the organization.
I am encouraged in my development. I am supported in my future development plans.

1 1

2 2

3 3

4 4

5 5

Section-III HRM Selection Process I have suffered a careful selection procedure before I was employed.
During the selection procedure the organization has verified carefully whether my skills were in line with the function.

During the selection procedure the

organization has verified carefully whether I fit within the department

During the selection procedure the organization verified carefully whether my training was in line with the function requirements

Section-IV EMPLOYEES ATTITUDE AND BEHAVIOUR Attitude I feel real enjoyment in my job I like my job better than the average person. I feel well fairly satisfied with my job. I do not feel any obligation to remain with my current employer. I feel guilty if I left my organization. I owe a great deal to my organization. Behavior Engage in self training Volunteer for overtime job. Keep workplace neat and clean. Make constructive suggestions. Promote company image and products to the outsiders. Save company resources Maintain harmonious relationship and diffuse conflicts Share useful work related information. 1 2 3 4 5 1 1 2 2 3 3 4 4 5 5 1 1 1 1 1 2 2 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 5 5 1 1 2 2 3 3 4 4 5 5 1 1 2 2 3 3 4 4 5 5 1 1 2 2 3 3 4 4 5 5

Section-V EMPLOYEE SELF INTEREST Rewards My performance plays a role in my rewarding.

The organization gives me a good salary Compared to similar organizations.

1 1 1

2 2 2

3 3 3

4 4 4

5 5 5

There are enough opportunities for

financial growth for me within this organization.

Section 6: Firm Performance Level of Please CIRCLE the level of achievement on Achievement each of the items below with regard to firms performance. Very Low Low 1. Non-Financial Performance Compared to past year, rate the level of a) Increase in employee growth rate. b) Consumer satisfaction c) Increase in number of customers d)reduction in transaction cost e) Productivity of employees. 2. Financial Performance Compared to your competitors firms is better in a) Sale Growth Rate. b) Profitability rate c) Market Share Percentage.

Neutral

High

Very High

Section 7: Company Information 1. Number of employees: less than 50 50 to 100 101 to 150 151 to 200 More than 200 2. Class of firm: Local Foreign/Export Joint Venture Oriented 3. Years of Operation: less than 5 5 to 10 11 to 15 16 to 20 More than 20 4. Firms Sale Volume: ______________________ (Rs.) 5. Industry Type: Manufacturing Service Bank Others, please specify_______________________________ 6. Major Products (Atleast one product): _______________/_______________/_____________

1. Sex: 2. Age: 3. Education Level: 4. Position/Title:

5. Seniority:

Section 8: Personal Information Male Female less than 30 30 to 40 41 to 50 51 to 60 More than 60 Bachelor Master Doctor Others, please specify_______________________________ Entrepreneur Employee Supervisor Manager President & Vice President Others, please specify_______________________________ ______________________years

Thank you very much indeed for your time and effort filling in this questionnaire. We wish you good health and luck. We would like to inform you that this questionnaire is anonymous. Your personal information will never be disclosed to outsiders.