CXD-202-1 Citrix XenDesktop 5 Administration

This course provides the foundation necessary for administrators to effectively centralize and manage desktops in the datacenter and deliver them as a service to users anywhere. Students will learn how to select a desktop delivery model for each user group based on their needs, build proof-of-concept and production XenDesktop environments, assign virtual desktops to users and customize the user experience through policies. This course also provides instruction on how to build a Provisioning services farm to enable single-image desktop management, and how to host virtual machines on the client device using Citrix XenClient. This course also includes one hour of content on XenDesktop 5.5 new HDX enhancements featuring quality video and audio on WAN connections, full Windows 7 aero graphical experience, and simplified HDX configuration. Please Note: This is not included in the courseware manual, however, instructors have been provided with this new content for classroom review.

Audience
This course is designed for IT professionals, such as server, network and system administrators, system engineers, analysts, consultants, architects Citrix Partner Network members.

Preparatory Recommendations
Before taking this course, Citrix recommends that students have the following: A basic knowledge of the purpose and goals of virtualization technology An understanding of computing architecture, including network and storage devices, device drivers and operating systems Basic experience installing and administering Windows Server 2008 R2 Basic understanding of server, desktop and application virtualization concepts

Key Skills
Upon completion of this course, students are able to: Determine the best Flexcast delivery model for each user group. Build a XenDesktop proof-of-concept environment. Configure a XenServer host for desktop delivery. Build and configure a production XenDesktop site. Manage virtual desktops as a single entity by creating a desktop catalog. Modify a desktop image without impacting user productivity. Restrict or allow certain XenDesktop features using policies. Monitor site activity and troubleshoot issues in Desktop Director. Install and configure Provisioning services. Copy a desktop image to a virtual disk that can be streamed to virtual and physical target devices. Identify the XenClient infrastructure. Install and configure Synchronizer for XenClient.

Instructional Method
This course is available in either classroom or self-paced online formats, and includes access to a live lab environment, as well as demonstrations and the practical application of concepts through hands-on exercises.

Course Length
30 hours or 5 days

Certification Preparation
This course prepares students for the CCA for Citrix XenDesktop 5.

Registration
For more information and to register for this course, please go to www.citrixeducation.com.

Topic Outline
Provided is the outline for CXD-202-1: Introducing XenDesktop o Five Core Strengths of XenDesktop o Desktop Virtualization o XenDesktop Product Family o Test Your Knowledge: XenDesktop Product Family o FlexCast o Use Cases o Virtual Desktop Models o Test Your Knowledge: Virtual Desktop Models o HDX Technologies o Hosted Desktop Delivery o Quick Deploy o Quick Deploy System Requirements o To Run Quick Deploy Configuring the Hypervisor for Desktop Delivery o Virtualization o Virtualization Components o Hypervisors o Hypervisor Role in Desktop Delivery o Test Your Knowledge: The Hypervisor Role in Desktop Delivery o Windows Virtual Machine Architecture o Installation from an ISO o To Create an ISO Library o Windows Virtual Machine Device Support o Windows Virtual Machine Creation o XenServer Tools o Test Your Knowledge: To Create an ISO Library o Test Your Knowledge: Windows Virtual Machine Creation o Templates and Life-Cycle Operations o Virtual Machine Templates o To Provision a New Virtual Machine Using a Template o Virtual Machine Export and Import o Virtual Machine Duplication o Test Your Knowledge: Export, Import, and Copy Virtual Machines o Snapshots o Virtual Machine Operations o XenConvert o To Convert a Server or Desktop to a Virtual Machine o Virtual Machine Resource Management o Events and Alerts o Resource Pools o Virtual Machine Movement o Network Components and Architecture o External Networks o Internal-only Network o NIC Bonds o To Create a NIC Bond in XenCenter o VLANs o Storage
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o Storage Repositories o Remote Storage o Storage Capability Comparison o Test Your Knowledge: Storage Components o Troubleshooting Hypervisor Issues Installing and Configuring XenDesktop o XenDesktop Architecture o Production Site Configuration o License File Management o Obtaining License Files o Security Considerations o Active Directory Considerations o Supported Active Directory Environments o Active Directory-Based Controller Discovery o Active Directory Objects o Test Your Knowledge: Active Directory Considerations o Configuring a XenDesktop Site o To Configure a XenDesktop Site o Web Interface o Web Interface Considerations o Desktop Delivery Communication Process o Access Gateway o ICA Proxy Mode o Access Gateway Deployment Scenarios o Access Gateway Communications o Access Gateway Authentication o Single Sign-on to Web Interface o SmartAccess Managing Desktop Catalogs and Groups o Administration Roles o To Add an Administrator Account o Preparing a Virtual Desktop for Delivery o Virtual Desktop Agent Installation o Virtual Desktop Agent Wizard Settings o Manual Firewall Configuration o Machine Creation Services o Machine Creation Services Host and Storage Requirements o Desktop Catalogs o Machine Types o Pooled Machine Type o Dedicated Machine Type o Existing Machine Type o Physical Machine Type o Streamed Machine Type o Virtual Desktop Updates o To Modify the Master Virtual Machine o To Revert to the Previous Master Virtual Machine o Desktop Groups o Desktop Group Types o Desktop Group Examples o To Create a Desktop Group o Power Management o Pools and Buffers o To Configure Power Management o Troubleshooting Desktop Catalog and Group Issues Customizing the User Experience o User Device Types o Display Modes o Citrix Receiver
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o Citrix Receiver for Windows o Citrix Receiver for Windows System Requirements o Citrix Receiver for Macintosh o Citrix Merchandising Server o Citrix Merchandising Server Architecture o Profile Management o User Profiles o User Profile Types o Redirecting User Data o Managing User Profiles o Profile Management Logon Process o To Enable Profile Management o FlexCast for Apps o Application Delivery Method o Test Your Knowledge: Application Delivery Method o XenDesktop Policies o Policy Creation o To Create a Policy o Policy Settings o Policy Setting Best Practices o Policy Prioritization o Test Your Knowledge: Policies, Printers, and Client Drive Mapping o Troubleshooting Customization Issues Monitoring XenDesktop Sites o Desktop Director o Installing Desktop Director o Accessing Desktop Director o Desktop Director Pages o Filters o Searching for a User or Machine o User and Machine Management o Managing Machines o Managing End Users o User Shadowing o To Shadow a User o Troubleshooting Site Monitoring Issues Streaming Desktops to Virtual and Physical Machines o Streamed VHDs and Catalogs o Provisioning Services o Citrix Provisioning Services Infrastructure o Citrix Provisioning Services Components o Key Services o Provisioning Services Administration o Installation Planning o Network Boot Services o Boot Process o DHCP Deployment Options o DHCP Configuration o Provisioning Services Farm Design o Farms o SQL Database Server o Service Account Permissions o Sites o Stores o Write Caches o Storage Requirements o Sample vDisk Storage Requirements o Provisioning Services Installation o To Install Provisioning Services
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o Provisioning Services Configuration o To Configure a Provisioning Services Farm o Store Configuration o Troubleshooting Provisioning Services Installation and Configuration Creating a Shared vDisk o vDisk Image Modes o Standard Image Mode o Difference Disk Image Mode o Private Image Mode o Write-Cache Types o Cache on Server Disk o Cache on Server Disk: Local Storage o Cache on Server Disk: Shared Storage o Cache on Device's Hard Drive o Cache on Device's Hard Drive: Local Storage o Cache on Device's Hard Drive: Shared Storage o Target Device-based RAM Cache o Target Device RAM o To Create a vDisk o Imaging Wizard o vDisk File Creation o VHD Format o vDisk Mounting o Formatting a vDisk o Master Target Device o Boot Order o Master Target Device Software o To Create a Windows Master Target Device using the Imaging Wizard o XenConvert Overview o To Image Windows Target Devices with XenConvert o Troubleshooting vDisk Creation Issues Administering Provisioning Services Components o Provisioning Services Hosts in the Console o Target Device Connections o Provisioning Services Host Properties o Target Device Management o Target Device Collection o Target Device Views o Target Device Properties o Active Directory Integration o Domain Password Management Process o Automatic Password Renegotiation o To Integrate Active Directory o Test Your Knowledge: Active Directory Login Issue o vDisk Management o vDisk Properties o To Create a vDisk File o To Unassign vDisks from Target Devices o To Delete a vDisk o vDisk Locks o vDisk Backup o Streamed Desktop Catalogs o To Create a Streamed Desktop Catalog o vDisk Updates o Automatic Update o Incremental Update o Autoupdate Tool o Incremental Update Rollback o Scheduled vDisk Updates
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o vDisk Update Strategies o Troubleshooting Provisioning Services Issues Delivering Local VM Desktops o Local VM Desktops with XenClient o XenClient Architecture o Synchronizer for XenClient o Test Your Knowledge: XenClient Components o XenClient Installation o To Install XenClient o XenClient Configuration o Receiver for XenClient o To Create a Virtual Machine o XenClient Tools o Synchronizer Installation and Configuration o Image Management o To Upload a Virtual Machine to the Synchronizer o To Assign Desktops to End Users o User Management o To Create a Local User or Group o To Link an Existing AD User or Group o Device Management o XenClient User Experience o Secure Application Sharing o Troubleshooting Local VM Desktop Issues

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