South African Bureau of Standards

2012
TRAINING BROCHURE

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FOREWORD As we enter into 2012, the SABS Training Academy is once more proud and privileged to bring to you quality education, training and development. We continue to provide excellent and professional training services to all our customers. To ensure relevant training that will maximize your return on investment, we will continue to offer our services as an active partner at both executive and operational levels. We pledge to honour our commitment in providing our talents and experiences, not only nationally, but also to our neighbouring SADC countries and all interested parties. Our competitive edge is in the expertise at our disposal. Since 1984 the SABS Training Academy has trained over 20 000 auditors in different disciplines. We proudly continue to do so through our outcomes-based courses. Our course structures have been expanded to keep pace with industry demands and new courses are being presented yearly using the latest learning and development approach. As part of our continual improvement, we will be offering new courses to meet the requirements of our customers as and when they are required. Our new course offerings include but not limited to: SANS 10049:2011- FSM: Requirements for Pre-requisite Programmes Basic Fire Fighting SHE Representative course Accident/Incident Investigation Introduction to Standardisation Writing a National Standard Standards Act of Standard writers

Please note that all courses can be presented at your premises by arrangement with SABS Training Academy. The Academy continues to maintain its registration with the Southern African Auditor and Training Certification Association (SAATCA) and has acquired accreditation with the Services Seta.

The SABS has a history of serving Southern Africa and the rest of the world for more than 60 years and continues to do so with great success. We are, therefore, proud to present our 2012 Training Brochure. Please also visit our website at www.sabs.co.za or send any training enquiries to training@sabs.co.za

Yours truly,

THE SABS TRAINING ACADEMY

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INDEX
ISO 9001:2008 QUALITY MANAGEMENT SYSTEMS o Introduction to Quality Management Systems o Understanding, Implementation and Auditing of ISO 9001:2008

ISO 14001:2004 ENVIRONMENTAL MANAGEMENT SYSTEMS o Introduction to Environmental Management Systems o Understanding, Implementation and Auditing of ISO 14001:2004 o South African Environmental Legal requirements applicable to ISO 14001:2004 OHSAS 18001:2007 OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEMS o Introduction to Occupational Health and Safety Management Systems o Understanding, Implementation and Auditing of OHSAS 18001:2007 o South African Occupational Health and Safety Legal requirements applicable to OHSAS 18001:2007

SAATCA EXAMINATIONS

SANS 10216:2009 VEHICLE TEST STATION EVALUATION o Understanding and Implementation of SANS 10216:2009

SANS 10330:2007 HACCP SYSTEMS o Understanding, Implementing and Auditing SANS 10330:2007

ISO 22000:2005 FOOD SAFETY MANAGEMENT SYSTEMS o Understanding, Implementing and Auditing of ISO 22000:2005

SANS 10049:2011 FSM REQUIREMENTS FOR PREREQUISITE PROGRAMMES (PRPS) o Understanding, Implementation and Auditing of SANS 10049:2011 PRODUCT CERTIFICATION THE SABS MARK SCHEME

ISO/IEC 17025:2005 INTRODUCTION TO GENERAL REQUIREMENTS FOR THE COMPETENCY OF TESTING AND CALIBRATION LABORATORIES

BASIC FIRE FIGHTING

SHE REPRESENTATIVE

ACCIDENT/INCIDENT INVESTIGATION

INTRODUCTION TO STANDARDIZATION

STANDARDS DEVELOPMENT PROCESSES AND PROCEDURES

WRITING A NATIONAL STANDARD

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APPLICATION OF ARP 013

UNDERSTANDING THE TWO/TBT AGREEMENT

STANDARDS ACT OF STANDARDS WRITERS

SUCCESSFUL MINUTES THE SABS WAY

ENGLISH FOR STANDARDS WRITING

EFFECTIVE COMMITTEE MEETINGS

PARTICIPATION IN INTERNATIONAL STARDARDIZATION

PROJECT MANAGEMENT FOR STANDARDS WRITERS

ROOT CAUSE ANALYSIS IN-HOUSE COURSES (Offered on-site, upon request by 10 or more learners at a time) o o o o o SHEQ: Safety, Health, Environment and Quality SHE: Safety, Health and Environment Internal Auditing Process Approach How to write Procedures and/or Audits Reports

Awareness Training Workshops for Shop floor and Top Management o o Quality Awareness for Shop-floor Workers ISO 9001:2008 Quality Awareness for Top Management ISO 9001:2008

o o

Environmental Awareness for Shop-floor Workers ISO 14001:2004 Environmental Awareness for Top Management ISO 14001:2004

o o

OHS Awareness for Shop-floor Workers OHSAS 18001:2007 OHS Awareness for Top Management OHSAS 18001:2007

ISO/TS 16949:2009 INTRODUCTION TO QMS PARTICULAR REQUIREMENTS FOR THE APPLICATION OF ISO 9001:2008 FOR AUTOMOTIVE PRODUCTION AND RELEVANT SERVICE PART ORGANIZATIONS

COURSE APPLICATION FORM

ACCOUNT APPLICATION FORM (AA88)

MAP and GPRS co-ordinates

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GENERAL INFORMATION
COURSE APPLICATIONS
As much as we try to accommodate all learners where possible, the maximum number of trainees that can BE accommodated in our courses is 15 per group, mainly due to optimization of the learning experience. Therefore, to avoid disappointment we urge you to submit written application within 20 working days prior to commencement of the course. The application form is attached at the back of the brochure and should be completed and faxed to the number indicated i.e. 012 428 6623, alternatively these can be scanned and e-mailed to training@sabs.co.za VERY IMPORTANT: Application forms should reach the Training Academy 20 working days prior to commencement of the course.

ACCOUNT APPLICATIONS
The SABS has implemented a new Credit Management Procedure to help manage the credit risk we are exposed to. All customers applying for our courses without an existing account (i.e. a credit account or cash account) with the SABS will be required to complete the account application form, AA88. This ensures that all customers are billed on their own unique customer account that has been created in the SABS accounts system. Should you or your company NOT have an account with the SABS, please ensure that your Course Application form is accompanied by the Account Application form.

REGISTRATIONS
After receipt of your completed application form, you will be forwarded with a quotation. Upon acceptance of the quotation, proof of acceptance should be returned accompanied by an authorised documented purchase order number (on the official company letter-heads), alternatively proof of payment should be faxed through to SABS Training Academy. Confirmation of the booking will be sent to you upon receipt of all required information.

FEES
All course fees are charged per person and per module (i.e. module 1 and 2 are charged separately).

PAYMENT
Course fees are payable in full and in advance. Failure to provide proof of payment will lead to the learner being refused entry to the course. Proof of payment must be submitted to the Course Administrator 10 working days prior to attendance of class. A 10% discount will be awarded where 3 or more learners from the same organisation attend the same course at the same time and are paid for on the same date. (Not applicable to In-house courses where a separate quote will be issued for the presentation of that course.) Tax Invoice Can only be provided upon receipt of an authorised purchase order number (if the organisation has an account with SABS).

CANCELLATIONS
All cancellations and postponements of confirmed bookings must be received in writing at least 10 working days prior to commencement of the course. If not, a cancellation/postponement fee of 50% of the course fee will be deducted. Should a learner not attend a course without providing prior notification of cancellation or postponement, then the full course fee will be payable.
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Note: The SABS Training Academy reserves the right to cancel any course, but undertakes to inform all affected learners as early as possible regarding such cancellations. The only reason that a course would be cancelled and/or postponed is due to insufficient number of learners.

TRAVEL AND ACCOMMODATION

Learners are responsible for their own travel and accommodation arrangements. As per request, we can assist by supplying contact numbers of guesthouses, hotels or bed and breakfast establishments in the vicinity.

COURSE PRESENTATION
Courses will be presented in English only. Special needs will, however be considered in line with our language policy, especially in cases where In-house courses are presented. 100% ATTENDANCE IS A REQUIREMENT. Courses are presented using a variety of training methods and techniques, and these include lectures, videos, assignments, handbooks and exercises. Group participation is encouraged throughout, as it enhances the learning experience. Where a course consists of more than one module, it is compulsory that the modules be done in sequence (i.e. Module 1 first and then Module 2). Note: For ISO 14001:2004 and OHSAS 18001:2007, the legal courses are strongly advised for better understanding of the legislation and by-laws governing the afore-mentioned courses.

ACCREDITATION
The SABS Training Academy is registered with SAATCA for the following auditing modules: - ISO 9001, OHSAS 18001 and ISO 14001. Our SAATCA Registration number is 003. The Training Academy is also accredited by the SERVICES SETA, accreditation number 3842 as a provider of education and training for the delivery of the following programmes:i. ii. Quality Management Systems: Implementation and evaluation of ISO 9001:2008 NQF level 5 with 12 Credits Quality Management Systems: Auditing ISO 9001:2008 NQF level 5 with 10 Credits

CERTIFICATION
100% attendance is required from each learner for certification purposes. Where examinations are required, the following rules will apply: The pass mark for all courses is 60%. For courses where SAATCA certification is sought; the pass mark required is 70%. In both instances a certificate of achievement will be issued. Should a learner achieve between 40% - 59%, one re-write of the examination will be allowed within a 4-month period from the date of the initial examination at no charge. All re-writes will only be marked up to 60%. Re-marks requested beyond the 4-months period will be charged at R500. This is only allowed within the year of attendance, otherwise learners will be required to re-attend at a fee. If a learner achieves less than 40% for the specific module or course, he/she will be required to re-do the course at own cost. Where no examinations are required, certificates of attendance will be issued.

RE - ISSUE OF CERTIFICATES
Certificates will be issued within 3 months of completion of training, provided all necessary requirements have been fulfilled, including payments. All re-issue requests done after the stipulated period will be at a cost of R350 per certificate.
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IN-HOUSE PRESENTATION OF COURSES

All SABS Training Academy courses can be presented In-house i.e. SABS trainer(s) will be sent to present the training at your organisation. These training courses can be customized to suit the clients requirements. Only written requests for In-house training will be accepted and these should be accompanied by the clients proposed training dates. To facilitate professional service, efficient planning and supply of competitive quotation, a client is requested to provide notification of where the training will be presented. A quotation will then be sent. Upon receipt of the quotation, a written acceptance with a documented purchase order number on the company letter-heads will be expected (if they have an account with SABS) alternatively, they may apply for a credit account by completing the AA88 form. NOTE: In-house courses will be presented to a minimum of 10 and maximum of 20 learners per session. The client or organisation will be responsible for providing a suitable training room with audiovisual equipment and all necessary training tools (including projectors, flip charts etc.) as well as refreshments.

CONTACT DETAILS
Course Administrators (for bookings, payments and enquiries) Customer Liaison Officer e-mail: training@sabs.co.za Tel: +27 (0) 12 428 -6503 Fax: +27 (0) 12 428 -6623

Course Administrators Tel: +27 (0) 12 428 -6506 Tel: +27 (0) 12 428 -6243 Tel: +27 (0) 12 428 -6505

Alternative Number Tel: +27 (0) 12 428 -6530

Training Academy Manager Tel: +27 (0) 12 428 - 6981

Centralised e-mail: training@sabs.co.za

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ISO 9001:2008 QUALITY MANAGEMENT SYSTEMS

Organisations all over the world have realized the benefits of implementing and maintaining quality management systems based on the ISO 9000 series of standards, since it improves the efficiency and effectiveness of an organisations operation. It provides consistency in the quality of a product and/or service. It also drives an organisation to meet and exceed customer expectations, leading to an increase in market and shareholder value.

The course will enhance the understanding of the standards and their requirements, thus enabling learners to implement and maintain such systems in their respective organisational environments.

Note: It is preferable that learners are already familiar with quality issues as the course focuses on the requirements and implementation of management systems

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INTRODUCTION TO QUALITY MANAGEMENT SYSTEMS

The standard for Quality Management Systems (ISO 9001:2008) requires that: Personnel in the organisation are made aware of the quality policy and objectives of the organisation. Personnel are made aware of their roles and responsibilities within the organisation and its quality management system.

This course aims to help organisations comply with the ISO 9001:2008 requirements. It ensures that learners attending the training understand and are able to interpret the basics of the standard. It also helps to make personnel aware of the importance of their roles in the organisation and assists them to achieve and exceed customer satisfaction.

Course outline and dates: Two (2) days Brief Overview of the ISO 9000 series Quality Concepts Quality System Requirements of ISO 9001:2008 No examination will be written. 100% attendance required. Certificate of Attendance will be awarded. PRETORIA January February March April April May June July August September October November December DURBAN February March April July 06 - 07 22 - 23 11 - 12 11 - 12 18 - 19 08 - 09 12 - 13 02 - 03 23 - 24 16 - 17 06 - 07 16 - 17 06 - 07 26 - 27 18 - 19 14 - 15 18 - 19

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August September November CAPE TOWN February March April July September November

07 - 08 25 - 26 20 - 21

28 - 29 19 - 20 24 - 25 17 - 18 27 - 28 07 - 08

Fees: R 3 858.90 (R 3 385.00 + R 473.90 VAT)

QUALITY MANAGEMENT SYSTEMS IMPLEMENTATION AND EVALUATION of ISO 9001:2008

COURSE OUTCOMES The course duration is five (5) days per module. Module 1: Understanding and Implementation of ISO 9001: 2008

Understanding Quality Concepts, the purpose and rationale for a QMS Understanding the PDCA cycle Describing the benefits of a QMS Understanding the Quality Management Principles and their application in organisations Applying the Process Approach in a QMS Describing the 4-tier QMS documentation model Implementation of ISO 9001 standard requirements Interpretation and application of Quality Management Principles And Requirements Examination

Module 2: QMS Auditing - SAATCA REGISTERED Understanding the purpose and benefits of auditing Understanding the difference between 1 , 2 and 3 party audits and other types of audits Using and interpretation of ISO 9001 as a basis for audits Preparing and planning for audits (audit schedules, audit plans, audit checklist) Performing audits, displaying appropriate auditor traits, such as using effective questioning techniques and recording non-conformances Writing audit reports and follow-up on corrective actions Explaining the process of certification Examination
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st nd rd

QUALITY MANAGEMENT SYSTEMS - ISO 9001:2008

PRETORIA Group Q1201 Q1202 Q1203 Q1204 Q1205 Q1206 Q1207 Q1208 Q1209 Q1210 Q1211 Q1212 Q1213 Q1214 Q1215 Q1216 Q1217 Q1218 Q1219 Q1220 Q1221 Q1222 Q1223 DURBAN Q1224 Q1225 Q1226 Q1227 Q1228 Q1229 Q1230 CAPE TOWN Q1231 Q1232 Q1233 Q1234 PE Q1235 Q1236 Fees per module: Pretoria: R 8 038. 93 (R 7 051.70 + R 987.24 VAT) All other venues: R 8 460. 95 (R 7 421.88 + R 1039.06 VAT) 30 Jan 05 Mar 16 Apr 11 Jun 30 Jul 08 Oct 26 Nov MODULE 1 13Feb 07 May 09 Jul 15 Oct 14 May 10 Sept 17Feb 11 May 13 Jul 19 Oct 12 Mar 28 May 23 Jul 12 Nov 18 Jun 29 Oct MODULE 1 23 Jan 30 Jan 20 Feb 27 Feb 26 Mar 16 Apr 07 May 14 May 04 Jun 11 Jun 02 Jul 09 Jul 30 Jul 13 Aug 20 Aug 27 Aug 03 Sept 01 Oct 08 Oct 29 Oct 05 Nov 19 Nov 26 Nov MODULE 1 03 Feb 09 Mar 20 Apr 15 Jun 03 Aug 12 Oct 30 Nov 20 Feb 26 Mar 21 May 02 Jul 20 Aug 22 Oct 10 Dec MODULE 2 MODULE 2 16 Mar 01 Jun 27 Jul 16 Nov 22 Jun 02 Nov 27 Jan 03 Feb 24 Feb 02 Mar 30 Mar 20 Apr 11May 18 May 08 Jun 15 Jun 06 Jul 13 Jul 03 Aug 17 Aug 24 Aug 31 Aug 07 Sept 05 Oct 12 Oct 02 Nov 09 Nov 23 Nov 30 Nov MODULE 2 06 Feb 13 Feb 05 Mar 12 Mar 16 Apr 07 May 21 May 28 May 18 Jun 25 Jun 16 Jul 23 Jul 13 Aug 27 Aug 03 Sept 10 Sept 17 Sept 15 Oct 22 Oct 12 Nov 19 Nov 3 Dec 10 Dec MODULE 2 24 Feb 30 Mar 25 May 06 Jul 24 Aug 26 Oct 14 Dec 10 Feb 17 Feb 09 Mar 16 Mar 20 Apr 11 May 25 May 01 Jun 22 Jun 29 Jun 20 Jul 27 Jul 17 Aug 31 Aug 07Sept 14 Sept 21 Sept 19 Oct 26 Oct 16 Nov 23 Nov 7 Dec 14 Dec

MODULE 1 18 May 14 Sept

NB: Extra courses will be scheduled on request.

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ISO 14001:2004 ENVIRONMENTAL MANAGEMENT SYSTEMS (EMS)

Introduction

Organisations have a legal and social responsibility regarding the environment within which they operate. This requires a sound environmental management system. This is due to organisations impact on the environment through their operational activities, products and services. ISO 14001 has been written to be applicable to all types and sizes of organisations. The overall aim of ISO 14001 is to support environmental protection and prevention of pollution in balance with socio-economic needs. The training is applicable to all employees requiring an understanding of environmental management systems or those involved with the establishment, implementation, maintenance, continual improvement, management and evaluation of an ISO 14001 (EMS). Note 1: It is preferable that learners are already familiar with environmental issues as the course focuses on the requirements and implementation of management systems. Note 2: Learners are strongly advised to attend the Environmental Legal Requirements course. This will become a pre-requisite in future

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INTRODUCTION TO ENVIRONMENTAL MANAGEMENT SYSTEMS (EMS)

The standard for Environmental Management Systems (ISO 14001:2004) requires that: Personnel are made aware of their roles and responsibilities within the organisation and its environmental management system.

This course aims to help organisations comply with the ISO 14001:2004 requirements. It ensures that learners attending the training understand and are able to interpret the basics of the standard. It also helps to make personnel aware of the importance of their roles in the organisation and assists them to understand their environmental obligations and commitments.

Course outline and dates The course duration is two (2) days and consists of: Brief Overview of the ISO 14001 EMS Concepts and Issues EMS Requirements of ISO 14001:2004 No examination will be written, 100% attendance required. Certificate of Attendance will be awarded. PRETORIA March April April June August September DURBAN April June September CAPE TOWN February September PORT ELIZABETH May Fees: R 3 858.90 (R 3 385.00 + R 473.90 VAT) 03 04 01 02 27 28 23 24 25 26 10 11 19 20 02 03 23 24 28 29 06 07 27 28

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ISO 14001:2004 UNDERSTANDING, IMPLEMENTING AND AUDITING ENVIRONMENTAL MANAGEMENT SYSTEMS

COURSE OUTCOMES The course duration is five (5) days per module Module 1: Understanding and Implementing of ISO 14001 Introduction to ISO 14001:2004 concepts An overview of environmental risks or opportunities to organisations Similarities between ISO 9001, ISO 14001 and OHSAS 18001 Introduction to environmental legislation and global environmental concerns Identification of environmental aspects and impacts Requirements, interpretation and intent of the standard Formulating the basis for the implementation and improvement of ISO 14001:2004 Examination Module 2: Environmental Management System Auditing (SAATCA Registered) An overview of the types of EMS audits, reasons to audit and problems associated with audits Understanding of the auditing principles and the process The process approach to auditing Understanding EMS and Certification challenges Typical audit documentation Extensive practical assignments and audit scenarios Examination PRETORIA Group E2000 E2001 E2002 E2003 E2004 E2005 E2006 E2007 E2008 E2009 E2010 23 Jan 20 Feb 26 Mar 07 May 04 Jun 02 Jul 30 Jul 03 Sept 01 Oct 29 Oct 26 Nov Module 1 27 Jan 24 Feb 30 Mar 11 May 08 Jun 06 Jul 03 Aug 07 Sept 05 Oct 02 Nov 30 Nov CAPE TOWN E2011 E2012 E2013 05 Mar 02 Jul 01 Oct 09 Mar 06 Jul 05 Oct DURBAN E2014 E2015 E2016 E2017 30 Jan 07 May 13 Aug 29 Oct 03 Feb 11 May 17 Aug 02 Nov 27 Feb 28 May 27 Aug 03 Dec 02 Mar 01 Jun 31 Aug 07 Dec
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Module 2 06 Feb 05 Mar 16 Apr 21 May 18 Jun 16 Jul 20 Aug 17 Sept 15 Oct 12 Nov 10 Dec 10 Feb 09 Mar 20 Apr 25 May 22 Jun 20 Jul 24 Aug 21 Sept 19 Oct 16 Nov 14 Dec

16 Apr 16 Jul 05 Nov

20 Apr 20 Jul 09 Nov

PORT ELIZABETH E2018 09 Jul 13 Jul 17 Sept 21 Sept

Fees per module: Pretoria: R 7 533, 42 (R 6 608.26 + R 925.16 VAT) Other Venues: R 7 748.09 (R 6 796.57 + R 951.52 VAT) Note: Because legislation is such an integral part of Environmental Management systems, we strongly recommend that learners also attend the Environmental Legal course.

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SOUTH AFRICAN ENVIRONMENTAL LEGAL REQUIREMENTS APPLICABLE TO ISO 14001:2004

Introduction The minimum legal requirements of ISO 14001 necessitate a commitment by the Organisations top management to comply with all the applicable environmental legislation. In order to implement this commitment, organisations must identify and have access to all applicable legal requirements. The relevance and application of the identified laws should also be understood and captured in the environmental management systems. It follows that the legal requirements, together with the other elements of the environmental policy, must guide the organisations objectives and targets and environmental management programmes. It must also be incorporated into operational and monitoring procedures where appropriate. The fragmentation of South Africas environmental legislation makes the isolation and interpretation of applicable legislation complex. Therefore, our legal training course has been designed to equip learners with a working knowledge of the most important South African environmental laws. The course also highlights the practical application of the law to the typical industrial and mining environment. The main objective of the course is to enable learners to identify and relate the applicable laws to their industries activities, products and services. Environmental legal issues should be strategic priority of every Organisation. Therefore, personnel tasked with the implementation, management and evaluation of an environmental management system (EMS) effectively, they require an understanding of legal issues pertaining to EMS. Note: The course focuses on obligations imposed by the respective act and regulations and not on philosophies underpinning the legislation. COURSE OUTCOMES The course duration is five (5) days per module Course Outline: ISO 14001 and the environmental legal requirements South African Environmental legal requirements related to: Personal liability for environmental offences in the workplace Air pollution control Water management Waste management Hazardous chemicals and substances (excluding dangerous goods transport) Environmental impact assessments PRETORIA 20 24 Feb 07 11 May 23 27 Jul 10 14 Sept 19 23 Nov Fees: Pretoria R 8 934.32 (R 7 837.12 + R 1 097.20 VAT) Other areas R 8 979.89 (R 7 877.10 + R 1102.79 VAT) CAPE TOWN 20 24 Aug DURBAN 15 19 Oct

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OHSAS 18001:2007 OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEMS (OHSMS)

Introduction Organisations have a legal and social responsibility regarding the occupational health and safety of all employees in their working environment. This requires sound occupational health and safety management systems (OHSMS) due to hazards and risks that can have a detrimental effect on employees. OHSAS 18001:2007 has been written to be applicable to all types and sizes of organisations. The overall aim of the standard is to enable organisations to identify, eliminate or at least minimise and control their occupational hazards and lower their risks through improvement of OHSMS performance. All employees requiring an understanding of the OHSMS, or those involved with the establishment, implementation, maintenance, continual improvement, management and evaluation of an OHSAS 18001:2007 (OHSMS) should attend. Note 1: It is preferable that learners are already familiar with health and safety issues and risk assessments as the course focuses on the requirements and interpretation of the management systems. Note 2: Learners are strongly advised to attend the OHS Legal Requirements Course. This will become a pre-requisite in future.

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INTRODUCTION TO OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEMS (OHSMS)

The standard for OHS Management Systems (OHSAS 18001:2007) requires that: Personnel are made aware of their roles and responsibilities within the organisation and its occupational health and safety management system.

This course aims to help organisations comply with the OHSAS 18001: 2007 requirements. It ensures that learners attending the training understand and are able to implement these in their own environment. It also helps to make personnel aware of the importance of their roles in the organisations and how to assist them to achieve the occupational health and safety obligations and commitments. COURSE OUTCOMES The course duration is two (2) days Course outline: Brief Overview of the OHSAS 18001: 2007 OHS Concepts Management System Requirements of OHSAS 18001: 2007 No examination will be written, 100% attendance required. Certificate of Attendance will be awarded. Pretoria March April May September October November Durban February April August October Cape Town March September PE April Fees: R 3 858.90 (R 3 385.00 + R 473.90 VAT) 11 12 22 23 25 26 08 09 25 26 06 07 02 03 22 23 04 05 02 03 25 26 24 25 27 28

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OHSAS 18001:2007 UNDERSTANDING, IMPLEMENTATION AND AUDITING OF OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEMS (OHSMS)
COURSE OUTCOMES The course duration is five (5) days per module Module 1: Understanding and Implementation of OHSAS 18001:2007 Introduction to OHSAS 18001:2007 concepts Similarities between ISO 9001, ISO 14001 and OHSAS 18001 Requirements, interpretation and intent of OHSAS 18001:2007 Identification of Occupational Health and Safety hazards The basic principles of risk assessment Formulating the basis for the implementation and improvement of OHSAS 18001:2007 The Certification process Examination

Module 2: OHSMS Auditing - SAATCA Registered An overview of the types of OHSMS audits, reasons to audit and problems associated with audits Understanding of the auditing principles and process The process approach auditing Understanding Management Systems and Certification challenges Typical audit documentation, extensive practical assignments and audit scenarios Examination PRETORIA Module 1 S2000 S2001 S2002 S2003 S2004 S2005 S2006 S2007 S2008 S2009 16 Jan 27 Feb 14 May 11 Jun 09 Jul 13 Aug 10 Sept 08 Oct 05 Nov 03 Dec 20 Jan 02 Mar 18 May 15 Jun 13 Jul 17 Aug 14 Sept 12 Oct 09 Nov 07 Dec DURBAN S2010 S2011 S2012 S2013 S2014 12 Mar 14 May 09 Jul 03 Sept 15 Oct 16 Mar 18 May 13 Jul 07 Sept 19 Oct CAPE TOWN S2015 S2016 S2017 20 Feb 18 Jun 08 Oct 24 Feb 22 Jun 12 Oct 26 Mar 30 Jul 22 Oct 30 Mar 03 Aug 26 Oct 16 Apr 04 Jun 23 Jul 17 Sept 19 Nov 20 Apr 08 Jun 27 Jul 21 Sept 23 Nov 13 Feb 12 Mar 28 May 25 Jun 23 Jul 27 Aug 01 Oct 22 Oct 19 Nov Module 2 17 Feb 16 Mar 01 Jun 29 Jun 27 Jul 31 Aug 05 Oct 26 Oct 23 Nov

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PORT ELIZABETH S2018 25 Jun 29 Jun 20 Aug 24 Aug

Fees per module: Pretoria: R 9 208.66 (R 8 077.78 + R 1 130.89 VAT) Other venues: R 9 849.71 (R 8 640.10 + R 1 209.61 VAT) Note: Because legislation is such an integral part of Occupational Health and Safety systems, we strongly recommend that learners also attend the Legal course.

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SOUTH AFRICAN OCCUPATIONAL HEALTH AND SAFETY LEGAL REQUIREMENTS APPLICABLE TO 18001:2007
Introduction For personnel to implement, manage and evaluate an Occupational Health and Safety Management System effectively, they require an understanding of legal issues pertaining to an OHSMS. The employer has both a legal and moral duty to ensure that employees, the community and third parties are safeguarded as far as is reasonably practicable against occupational hazards and risk. The appropriate knowledge and understanding of legislation is essential for employees and management both from a common sense and a legal approach. Note: The course focuses on obligations imposed by the respective Acts and Regulations of which personnel must have an understanding and not on philosophies underpinning the legislation.

Who should attend? Risk Managers; Safety Officers/Managers; System Coordinators; Occupational Health Practitioners; Senior Legal Appointees; Engineering Manager etc.

COURSE OUTCOMES The course duration is three (3) days per module Brief outline of the South African Legal system: legislature, different forms of liability for individuals and organisations Mine Health and Safety Act Occupational Health and Safety Act Contractor Management OHSAS 18001: 2007 Risk and Legal Requirements Basic Principles of the Compensation for Occupational Injuries and Diseases Act Basic Principles of the National Road Traffic Act Basic Principles of the Hazardous Substances Act Basic Principles of the Basic Conditions of Employment Act Tobacco Products Control Act Examination Pretoria 14 16 March 18 20 July 15 17 October Fees: Pretoria R 6 794.97 (R5 960.50 + R 834.47 VAT)

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SAATCA EXAMINATIONS
Through the years we have established that the majority of our clients attend our courses to be able to conduct audits within their organisations as well as those that are interested in making auditing a career. These learners are afforded the opportunity to write a SAATCA accredited examinations. After successful completion of SABS accredited Auditing courses, learners who wish to pursue a career as auditors and register with SAATCA, will need to pass the SABS auditing module with a 70% pass mark and thus, will be afforded the opportunity to write the external SAATCA Board examination at a SAATCA selected venue. These examinations must be written within 6 months after completion of the course. It is expected that learners have experience before they attempt to write this examinations and attain the 70% pass mark required for SAATCA entry level. The SABS Training Academy examinations are currently SAATCA accredited and learners need to attain 70% or more to be eligible for application to SAATCA. SAATCA registration requirements need to be complied with as per the set SAATCA criteria. The duration of the SAATCA examinations is 2 hours. A learner will be offered only 1 opportunity to write the SAATCA with the SABS Training Academy. A certificate will be issued to indicate that the learner passed the SABS/SAATCA approved examinations. The SAATCA will in the near future be designing and developing SAATCA BOARD examinations for registration of auditors. The SABS Training Academy can therefore not guarantee that their currently accredited examinations and certificates will enable future eligibility for application, as currently accepted by SAATCA. We are awaiting SAATCA directives and clarifications on the matter. Please visit their website: www.saatca.co.za

PRETORIA March August December DURBAN May CAPE TOWN June PE November Fees: R 896.04 (R 786.00 + R 110.04 VAT) 02 01 25 02 31 07

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SANS 10216:2009 EVALUATION OF VEHICLE TEST STATIONS

Introduction The number of tragic accidents experienced by South Africans justifies the stipulation by the Department of Transport, which requires Vehicle Test Stations to comply with certain regulatory requirements, one of these being SANS 10216. Both the Road Traffic Act Authority and the customer need the assurance that the vehicle test station authority possesses an adequate level of competency, impartiality and integrity. When in compliance with the requirements of SANS 10216, consistency in vehicle testing and inspection services could be assured on a national basis.

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UNDERSTANDING SANS 10216:2009 EVALUATION OF VEHICLE TEST STATIONS

COURSE OUTCOMES The course duration is three (3) days Course Outline: Dates: PRETORIA April August September November Fees: Pretoria: R 4001.40 (R 3 510.00 + R 491.40 VAT) 11 13 06 08 26 28 12 14 Concepts of Quality Management Systems Review of Quality Management Systems including internal audits Requirements of SANS 10216 National Roads Traffic Act Facilities and Equipment Requirements National Road Traffic Act 93,1996 Examination

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SANS 10330:2007 HACCP SYSTEMS

Introduction Within the food and drink industry, HACCP is a well-known technique used to analyze potential food safety hazards in an operation. It assists in identifying where these may occur and also in evaluating which are more critical to consumer safety. The increasing demand for control of food and drink processes has resulted in companies worldwide introducing and maintaining HACCP systems. This course is designed to enable learners to understand, implement and maintain HACCP systems based on SANS 10330: The implementation and management of a Hazard Analysis and Critical Control Point (HACCP) system. The system ensures that companies produce food and drinks that are safe for human consumption.

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SANS 10330:2007 UNDERSTANDING AND AUDITING HACCP

COURSE OUTCOMES The course duration is five (5) days per module Module 1: HACCP Concepts and the Requirements of SANS 10330:2007 Introduction to HACCP Pre-requisite programs Food Safety Hazards SANS 10330:2007 Requirements The HACCP study (principles & stages) Maintaining the system Practical Examples and Exercises Examination

Module 2: Audit Practice Introduction to auditing Auditing Principles - ISO 19011 Auditor Requirements The Audit Program The Audit Process The Certification Process Practical Examples and Exercises Examination

PRETORIA Module 1 H2001 H2002 H2003 27 Feb 11 Jun 17 Sept 02 Mar 15 Jun 21 Sept DURBAN H2005 H2006 18 Jun 16 Jul 22 Jun 20 Jul CAPE TOWN H2007 H2008 27 Aug 01 Oct 31 Aug 05 Oct PORT ELIZABETH H2009 12 Mar 16 Mar 07 May 11 May 29 Oct 02 Nov 13 Aug 17 Aug 26 Mar 02 Jul 08 Oct Module 2 30 Mar 06 Jul 12 Oct

Fees per module: Pretoria R 6 354.37 (R 5 574.00 + R 780.36 VAT) Other venues: R 6 906.92 (R 6 058.70 + R 848.22 VAT)

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ISO 22000: 2005 UNDERSTANDING AND AUDITING FOOD SAFETY MANAGEMENT SYSTEMS INTRODUCTION
This course could include a combination of learners with different levels of knowledge on management systems, for example ISO 9001, ISO 14001, OHSAS 18001 and SANS 10330 and/or HACCP principles as described by the Codex Alimentarius Commission. The knowledge of any of the above-mentioned management systems will not imply that the learner will be allowed exemption on any part/module of this course. An understanding of good food handling practices as described by Regulation 918 of the Health Act and/or SANS 10049 is required. COURSE OUTCOMES The course duration is five (5) days per module Module 1: ISO 22000 concepts and requirements Introduction Prerequisite programmes Documentation HACCP in general Planning and realization of safe products Practical examples and Exercises Examination Module 2: Audit practice Auditing Principles ISO 19011 Food Safety Management Systems Audit Validation, verification and improvement of the Food Safety Management Systems Practical examples and Exercises Examination PRETORIA Module 1 FS2001 FS2002 FS2003 16 Apr 23 Jul 22 Oct 20 Apr 27 Jul 26 Oct DURBAN FS2004 FS2005 14 May 11 Jun 18 May 15 Jun CAPE TOWN FS2006 FS2007 04 Jun 13 Aug 08 Jun 17 Aug PORT ELIZABETH FS2008 28 May 01 Jun 23 Jul 27 Jul 10 Sept 14 Sept 10 Sept 14 Sept 21 May 20 Aug 19 Nov Module 2 25 May 24 Aug 23 Nov

Fees per module: Pretoria: R 6 542. 46 (R 5 739.00 + R 803. 46 VAT) Other venues: R 7 197. 96 (R 6 314.00 + R 883. 96 VAT)

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SANS 10049:2011 FOOD SAFETY MANAGEMENT - REQUIREMENTS FOR PREREQUISITE PROGRAMMES (PRPs)
PREREQUISITE PROGRAMMES ON FOOD SAFETY FOR FOOD MANUFACTURING (SANS 10049) is a standard prepared by the South African Bureau of Standards to specify the requirements for prerequisite programmes to assist in controlling food safety hazards. The intention is that the standard be used independently or in conjunction with SANS/ISO 22000 or SANS 10330 to support management systems to meet requirements with regard to prerequisite programmes. Prerequisite programmes are the basic conditions and activities that are necessary to maintain a hygienic environment throughout the food chain suitable for the production, handling, storage and distribution of safe food products. Prerequisite programmes therefore assist in preventing and controlling the likelihood of introducing food safety hazards such as biological, chemical or physical in the product or processing environment.

Duration of Modules: The course duration is five (5) days

COURSE OUTCOMES Module 1: Understanding SANS 10330 Introduction to SANS 10330 Documentation Requirements Management Responsibility Prerequisite Programme Requirements Realization of PRPs Control of non-conformities Practical Exercises and Examination

Module 2: Audit Practice Introduction to auditing Auditing Principles - ISO 19011 Auditor Requirements The Audit Program The Audit Process The Certification Process Practical Examples and Exercises Examination PRETORIA Module 1 PR2001 PR2002 PR2003 07 May 30 Jul 29 Oct 11 May 03 Aug 02 Nov DURBAN PR2004 FS2005 21 May 03 Sept 25 May 07 Sept CAPE TOWN FS2006 FS2007 04 Jun 17 Sept 08 Jun 21 Sept 19 Nov 23 Nov 12 Nov 16 Nov 28 May 27 Aug 26 Nov Module 2 01 Jun 31 Aug 30 Nov

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PORT ELIZABETH FS2008 11 Jun 15 Jun 13 Aug 17 Aug

Fees per module: Pretoria: R 6 354.37 (R 5 574.00 + R 780.36 VAT) Other venues: R 6 906.92 (R 6 058.70 + R 848.22 VAT)

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PRODUCT CERTIFICATION SABS MARK SCHEME Introduction

The SABS Mark Scheme is a certification process by which a third party (i.e. SABS Commercial) gives assurance that a product fulfils specified requirements.

The SABS Mark Scheme applies only to products/commodities for which technical South African national specifications (SANS) exist. This is an accredited type 5* product certification scheme.

The SABS mark is applied to both locally manufactured and imported products/commodities.

COURSE OUTCOMES The course duration is two (2) days A full understanding of aspects of the SABS Mark Scheme The Certification Process and Requirements The Quality System Requirements as defined in the general and specific permit conditions Sampling and Testing requirements and process, including the more specialised witness testing

PRETORIA MS 2000 MS 2001 MS 2002 15 Feb 18 Jun 19 Sept 16 Feb 19 Jun 20 Sept

Fees: Pretoria: R 3 858.90 (R 3 385.00 + R 473.90 VAT)

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ISO/ IEC 17025:2005 General Requirements for the competence of testing and calibration laboratories

Introduction
This course aims to give an understanding of the general requirements for the competence of the laboratory and its staff to carry out tests and/or calibrations, including sampling. It covers testing and calibration performed using standard methods, non-standard methods and laboratory methods. This International Standard is applicable to all organizations performing test(s) and/or calibration(s). This include for example, first, second and third party laboratories and laboratories where testing and/or calibration forms part of inspection and product certification. It is applicable to all laboratories regardless of the number of personnel or the extent of the scope of testing and/or calibration activities. It is for use by laboratories in developing their management system for quality, administrative and technical operations.

BASIC COURSE IN ISO 17025:2005

COURSE OUTCOMES The course duration is five (3) days Brief overview of the Standard Management requirements Technical requirements Practical examples and exercises = Portfolio of evidence Certificate of Attendance

PRETORIA (BASIC COURSE) IEC 2003 IEC 2004 IEC 2005 16 Apr 20 Aug 19 Nov 18 Apr 22 Aug 21 Nov

Fees Pretoria: R 3 762.00 (R 3 300.00+ R 462.00 VAT)

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ADVANCED COURSE IN ISO 17025:2005

COURSE OUTCOMES The course duration is five (5) days Brief Overview of the Standard Management Requirements Technical Requirements Questionnaires Practical examples and exercises = Portfolio of evidence Certificates of Competence will be awarded

PRETORIA (ADVANCED COURSE) IEC 2000 IEC 2001 IEC 2002 20 Feb 18 Jun 22 Oct 24 Feb 22 Jun 26 Oct

Fees Pretoria: R 6 270.00 (R 5 500.00+ R 770.00 VAT)

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UNDERSTANDING INTERGRATED MANAGEMENT SYSTEMS SAFETY, HEALTH, ENVIRONMENT AND QUALITY (SHEQ) Introduction:
More organizations are realizing the benefit of integrating various Management Systems, each with their own requirements, into one system to make control over all the aspects easier. This course is aimed at giving learners an understanding of the various Management System standards and how they can be integrated into one system.

Course duration:
The course is run over five (5) working days

Course outline:
The course consists of the following: Introduction to integrated Management Systems Integrated Management Systems - Requirements of ISO 9001, ISO 14001 & OHSAS 18001. Audit Techniques & Audit Types Classification of Findings Written Reports Examination

DURBAN SHEQ 2000 SHEQ 2011 13 Feb 25 Jun 17 Feb 29 Jun

Fees DURBAN: R 9 120.00 (R 8 000.00+ R 1 120.00 VAT) For all other regions SHEQ will be offered as an in-house training

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BASIC FIRE FIGHTING

Basic Fire Fighting is a course designed to equip learners with the knowledge and necessary skills to manage and extinguish a fire in the home, office or industrial environment, using a variety of skills and various fire fighting equipment covered during the course.

COURSE DURATION: 1 day ELEMENTS COVERED:

Course Introduction Intro To Chemistry Of Fire Intro To Fire Prevention Intro To Fire Protection Intro To Fire Fighting Intro To Emergency Planning Responding To An Emergency Intro To Fire Inspections

TARGET GROUP: All Employees

PRETORIA 24 Feb 24 Aug

CAPE TOWN 28 Jun

DURBAN 18 Oct

Fees per module Pretoria: R 1 630.20 (R 1 430.00 + R 200.20 VAT) All other venues: R 1 881.00 (R 1 650.00 + R 231.00 VAT)

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SHE REPRESENTATIVE (SAFETY, HEALTH & ENVIRONMENTAL)

On completion of the course the learner will be able to identify, evaluate and record safety and health hazards in their designated work areas and be able to evaluate the risks attached to operational tasks and processes.

COURSE DURATION: Two (2) days ELEMENTS COVERED:

Introduction to Occupational Health and Safety Theory Of Health and Safety Management Legal Requirements Risk And Hazard Identification Report The Findings Incident Investigation Health And Safety Committees Practical Exercises

TARGET GROUP:
All Health And Safety Representatives Committee Members and Shop Stewards PRETORIA 22 23 Mar 19 20 Sept Fees per module Pretoria: R 3 260.40 (R 2 860.00 + R 400.40 VAT) All other venues: R 3 762.00 (R 3 300.00 + R 462.00 VAT) CAPE TOWN 14 15 Nov DURBAN 11 12 Apr

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ACCIDENT / INCIDENT INVESTIGATION

On completion of the course the learner will be able to explain the requirements pertaining to conducting a preliminary investigation, gather information, as well as perform the post investigation activities.

COURSE DURATION: 2 days ELEMENTS COVERED:

Explain the specified requirements pertaining to conducting a preliminary investigation into workplace incidents Explain the scope and objectives of SHE legislation Gather information for the preliminary investigation Identify incident causes Practical Exercises

TARGET GROUP:
All Health And Safety Representatives Members of investigation teams Managers PRETORIA 23 24 May 11 12 Jul

Fees per module Pretoria: R 3 260.40 (R 2 860.00 + R 400.40 VAT)

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INTRODUCTION TO STANDARDIZATION
Prerequisite for internal candidates: SABS Induction and Value Chain

Course Content: Definition and function of standards Role of the SABS National, regional and international standardization Concepts and terminology related to standardization The standards development process, including maintenance Documents developed and/or published by SABS Standards. The role and function of technical committees

Course Duration: 3 days Course Outcomes: On completion of this module, learners will be able to:

Discuss the role of the SABS and SABS Standards in standards development. Understand and comment on the concept, purpose and benefits of standards and standardization. Discuss (in basic terms) the international standards environment and explain the role of SABS Standards in the international standards environment. List and describe the range of documents published by SABS Standards. Explain the standards development process, including its stages and basic terminology. Explain the difference between locally developed standards and adopted standards. Discuss the purpose and composition of technical committees, as well as the meaning of consensus in the context of standards development. Identify functions and role-players in the standards development process. Understand the purpose and system of standards maintenance.

Target Group: All SABS employees who work in a direct or indirect capacity with national standards, including Auditors and Test Officers Chairpersons and members of the SABS technical committees and Working Groups Persons who are involved with the development or drafting of standards PRETORIA 17 19 Jan Fees per module Pretoria: R 4 500.00 (R 3 947.37 + R 552.63 VAT) 19 21 Jun 27 29 Nov

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STANDARDS DEVELOPMENT PROCESSES AND PROCEDURES (SABS STAFF ONLY)

Prerequisite for internal candidates: Introduction to Standardization Course Content: Process and procedures that apply to the development of National Standards and similar normative documents Requirements that apply to the various stages in the development of a standard The use and purpose of forms and other communication in the standards development process

Course Duration: 6 days Course Outcomes: By the end of this workshop, learners will be able to Describe in detail the stages and process of development of a national standard. Discuss the purpose of each stage of standards development, as well as the responsibilities, activities and role-players relevant to each stage of standards development. Explain the role that a technical committee plays in the development of a national standard. Anticipate possible problems within the standards development process and propose ways to avoid and/or solve such problems. Describe the function, procedures and administrative requirements of the Standards Approval Committee (SAC). Identify and use appropriately the forms associated with each stage of standards development. Explain and apply the rules and conventions applicable to the development of a national standard. Explain the procedures and functions involved in the maintenance of standards. Compare and participate in the development of local/homegrown standards and the adoption of regional/international/foreign national standards. Participate in and implement the complete standards development process. Describe the procedure for the development of normative documents other than national standards.

Target Group: SABS Committee Administrators SABS Standards Writers Standards administrative staff Chairpersons of the SABS Technical committees Conveners of Working Groups

NOTE This course is designed as hands-on training for SABS Standards employees and therefore processspecific. It is not recommended for external candidates. PRETORIA 08 15 Feb Fees per module Pretoria: R 6 700.00 (R 5 877.20 + R 822.80) VAT
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15 22 Aug

WRITING A NATIONAL STANDARD

Prerequisite: Introduction to Standardization Prerequisite for internal candidates: 6 days Course Outcomes: By the end of this workshop, learners will be able to Identify and apply the concepts and principles that are applicable to, and support, standards. Understand the function of writing a national standard. Determine the type of standard or other deliverable needed. Draft an appropriate scope and title for a standard. Select suitable keywords and draft an abstract. Organize information effectively within a standard and arrange the typical components of a standard into a typical and coherent structure. Explain and apply the rules and conventions applicable to the drafting of a national standard. Ensure that language and style within a standard are appropriate and that standard wording is used wherever possible. Draft Test Methods appropriately. Understand the legal issues involved in the writing of standards. Explain and apply the drafting rules, conventions and considerations particular to the maintenance of existing standards. Target Group: Standards Writers Standards Editors Technical Reviewers Chairpersons and members of SABS Technical committees Conveners of Working Groups PRETORIA 16 23 May Fees per module Pretoria: R 6 700.00 (R 5 877.20 + R 822.80) VAT 14 21 Nov Introduction to Standardization Standards Development Processes and Procedures Understanding the WTO/TBT requirements The Standards Act for Standards Writers

Course Content: Rules for the structure and drafting of a national standard and similar document Requirements for the content of a standard Rules for drafting the various elements of a standard Rules that apply to the maintenance of standards

Course Duration:

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APPLICATION OF ARP 013

Prerequisite: Writing a national standard

Course Content: The rules, guidelines and conventions contained in ARP 013, Rules for the structure and drafting of standards.

ARP 013 covers the following: General principles of standards Structure, including subdivision of subject matter and numbering of subject matter The use of notes and footnotes The use of tables and figures References Cross referencing Quantities, units and symbols

NOTE This document is aligned with the ISO/IEC Directives Part 2: Rules for the structure and drafting of standards.

Course Duration: 3 days

Course Outcomes: By the end of this workshop, learners will be familiar with the contents of ARP 013 and able to apply it in the development of standards and other normative documents.

Target Group: Standards Writers Standards Editors Technical Reviewers Word Processors (Typists) Conveners of Working Groups

PRETORIA 29 31 May Fees per module Pretoria: R 4 500.00 (R 3 947.37 + R 552.63 VAT)

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UNDERSTANDING THE WTO/TBT AGREEMENT

(World Trade Organization/Technical Barriers to Trade)

Prerequisite: Introduction to standardization Course Content: The history and purpose of the WTO/TBT agreement The implications of the WTO/TBT agreement for the development of standards

Course duration: Half day (4 hours)

Course Outcomes: On completion of this module, learners will be able to

Explain why standards are developed in the way that they are. Describe how the development of standards relates to the WTO/TBT Agreement. Explain the obligations that the SABS has as a Standards Organization to the TBT Agreement.

Target Group: Standards Writers Standards Editors Technical Reviewers Chairpersons and members of SABS Technical committees Conveners of Working Groups SABS Commercial managers Other SABS employees concerned with national standards and their content.

PRETORIA 21 Feb Fees per module Pretoria: R 750.00 (R 657.90 + R 92.10 VAT) 30 Oct

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STANDARDS ACT OF STANDARDS WRITERS

Prerequisite: Introduction to standardization Course Content: The history and purpose of the Standards Act The implication of the Standards Act for the development and publication of National Standards and similar documents. Course Duration: Two (2) days Course Outcomes: By the end of this workshop, learners will be able to Explain the purposes of the Standards Act and its relevance to SABS Standards. Discuss the continued existence, objectives and functions of the SABS. Demonstrate awareness of the basic principles and requirements regarding management of the SABS. Describe the purpose and operation of an Advisory Forum and Government Consultative Forum under the Standards Act. Debate the concept, purpose and requirements of a National Norm for the development of standards (including identification of SANS1-1). Identify the linkages to, and relationship between, the ways in which SABS Standards goes about developing standards, and the requirements/ contents of the Standards Act. Identify the requirements of the Standards Act and SANS 1-2 with regard to the recognition of Standards Development Organizations and debate the merits of standards development by organizations other than the SABS. Discuss the purpose of, and process for, the incorporation of South African National Standards into law. Identify the relationship between the Standards Act of 2008 and the National Regulator for Compulsory Specifications Act of 2008. Target Group: Standards Writers Standards Editors Technical Reviewers Chairpersons and members of SABS Technical committees Conveners of Working Groups SABS Commercial managers Other SABS employees concerned with national standards and their content PRETORIA 28 29 Feb Fees per module Pretoria: R 3 500.00 (R 3 070.18 + R 429.82 VAT) 28 29 Aug 06 07 Nov

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SUCCESSFUL MINUTES THE SABS WAY

Prerequisites: Introduction to standardization Standards development processes and procedures Effective committee meetings

Prerequisite for internal candidates: English for standards

Course Content: The purpose and function of minutes of a meeting The role and responsibilities of the person taking minutes at a meeting Basic rules for taking and drafting minutes Conventions around the minutes of SABS Technical Committees Skills required and applied in the taking and drafting of minutes

Course Duration: Two (2) days

Course Outcomes: On completion of this module, learners will be able to

Explain the benefits of taking minutes efficiently and effectively. Describe the role of the minute taker. Explain what skills are required of a minute taker. Apply minute taking skills effectively i.e. listening, note taking. Apply the correct format and process for taking and writing minutes of SABS Technical Committees as resolutions.

Target Group: Committee Administrators Conveners of Working Groups Other SABS employees tasked with taking and/or writing minutes of meetings.

PRETORIA 27 28 Mar Fees per module Pretoria: R 3 500.00 (R 3 070.18 + R 429.82 VAT) 18 19 Sept

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ENGLISH FOR STANDARDS

Course Content: The presentation, structure, grammar and tone of business communication as applied in a standards environment Rules and guidelines for the writing of reports, in particular in the standards environment

Course Duration: Four (4) days

Course Outcomes: On completion of this module, learners will be able to:

Communicate accurately and effectively and therefore present a professional image of the SABS. Use grammar, spelling and tenses appropriate for business correspondence. Understand and make use of the correct modal verbs. Communicate in writing in a manner that reflects professionalism. Understand the presentation, structure, grammar and tone of a business email. Write professional reports. Apply punctuation appropriate for use in business communication.

Target Group: Standards Writers Technical Reviewers Committee Administrators Conveners of Working Groups Sales and Information Officers Auditors Test Officers Administrators Human Capital Consultants Other SABS employees tasked with writing reports Other SABS employees who have to communicate with the public PRETORIA 24 27 Jan Fees per module Pretoria: R 5 500.00 (R 4 824.57 + R 675.43 VAT) 03 06 Jul 08 11 Oct

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EFFECTIVE COMMITTEE MEETINGS

Prerequisites: Introduction to standardization Standards Development processes and Procedures

Course Content: The purpose and functioning of Technical Committees The role and responsibilities of the chairperson The roles and responsibilities of committee members Typical committee proceedings The function of chairing a meeting The function of organizing a meeting

Course Duration: 4 days

Course Outcomes: On completion of this module, learners will be able to

As a member of the SABS Secretariat and/or as Standards Committee Chairperson... Explain the purpose(s) of holding committee meetings. Identify and diagnose typical problems that occur in committee meetings. Explain how committees are established and maintained, including the purpose and importance of the Strategic Policy Statement and committee membership status. Identify appropriate committee members and discuss the benefits of committee membership. Identify the roles played by various committee members. The motives of committee members and their potential impact on committee proceedings. Apply rules relating to the development of South African standards, specifically, interpret and practically apply rules concerning acceptance criteria. Explain the process and considerations for the appointment of a committee chairperson. Identify and carry out the roles and responsibilities of SABS Standards secretariat with regard to the administration and organization of committees and committee meetings. Generate effective agendas for committee meetings.

As a Committee Chairperson Identify the purpose, responsibilities and key qualities of a committee chairperson. Prepare adequately and effectively for the role of committee chairperson. List and apply general guidelines for chairing committee meetings effectively. Debate and internalize the concept of consensus (in the context of technical committees). Understand and apply rules pertaining to voting. Recognize amongst group members, as well as select for use, appropriate meeting behavior
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patterns. Identify and apply techniques and skills for guiding group discussion. Demonstrate an understanding of basic theory relating to the following: o o o o o o Behavioral styles (aggression, assertion and non-assertion); Group development and dynamics; Group decision making; Personality types; Managing exhibited behavior within a group context; and Non-verbal communication (body language).

Coordinate activities and actions of a committee on an ongoing basis. Effectively lead and manage committee interaction and discussion in order to facilitate the committee to reach consensus. Identify personal development needs for increasing competence in chairing committee meetings.

Target Group: Managers Standards Writers Chairpersons of technical committees Committee Administrators Conveners of Working Groups Other SABS employees tasked with chairing or organizing meetings PRETORIA 05 08 Mar Fees per module Pretoria: R 5 500.00 (R 4 824.57 + R 675.43 VAT) 04 07 Sept

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PARTICIPATION IN INTERNATIONAL STANDARDIZATION

Prerequisite: 3 days Course Outcomes: On completion of this module, learners will be able to Debate the purpose of the SABSs involvement in international standardization. Discuss the relationship (including similarities and differences) between national and international standardization. Describe the process and methodology for developing international standards. Identify the role, duties and responsibilities of a national standards body (NSB) in relation to international standardization. Prepare adequately and appropriately for international travel and participation committee meetings. Interact appropriately with international committee members and other role players in international standardization. Participate constructively in international committee meetings. Explain the considerations for hosting international committee meetings and respond appropriately to such requests. Explain the considerations for acceptance/refusal of the secretariat function for an international technical committee and respond appropriately to such requests. Target Group: Learners to international meetings International Secretariats International Chairpersons and Conveners Members of mirror committees PRETORIA 12 14 Jun Fees per module Pretoria: R 4 500.00 (R 3 947.37 + R 552.63 VAT) 03 05 Dec in international Introduction to standardization Effective committee meetings

Course Content: The purpose of international standardization activities The role of the SABS in the international standards environment Levels of participation in international standardization The role and responsibilities of an International Secretariat The role and responsibilities of national mirror committees Rules and guidelines for attending an international meeting

Course Duration:

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PROJECT MANAGEMENT FOR STANDARDS WRITERS

Prerequisites: Introduction to standardization Writing a national standard

Prerequisite for internal candidates: Standards Development Processes and Procedures

Course Content: The nature and purpose of projects The purpose of project management The phases of project management Roles and responsibilities in project management

Course Duration: 3 days

Course Outcomes: By the end of this workshop, learners will be able to

Identify and describe a project Explain basic project management principles o o Project scheduling, planning of a project Types of projects

Apply Project Management to standards development o o Standards development stages (SANS 1-1) Linking PM skills to standards development stages

Monitor and control multiple projects

Target Group: Standards Writers Project Leaders Programme Managers PRETORIA 11 13 Apr Fees per module Pretoria: R 4 500.00 (R 3 947.37 + R 552.63 VAT) 10 12 Jul 23 25 Oct

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ROOT CAUSE ANALYSIS

Summary: The training offers insight on how to approach problems. It provides the know-how on not only treating the symptoms but forces one to look deeper into what the cause of the problem is. The Root Cause Analysis is a popular technique used to help one understand what caused the problem in the first place. It seeks to identify the origin of the problem. The RCA technique seeks to determine:i. ii. iii. What happened? Why it happened? What to do to reduce the likelihood that it will happen again.

It ensures success of a companys corrective action process and also creates opportunities for continual improvement. Course Content: Introduction to RCA Definitions Benefits of RCA Practical guide to carrying out an RCA RCA Tools and Techniques Fishbone/ Ishikawa Diagram 5 Whys technique

Course Duration: Two (2) days Course Outcomes: By the end of this training, learners will be able to Identify and define the problem Describe the problem Collect decision-making data Identify possible causal factors Identify the root cause(s) Recommend and Implement solutions

Target Group: Process Quality Control/ Assurance staff Auditors Managers Management Representatives PRETORIA 13 14 Feb 20 21 Jun 17 18 Sept 2 3 Apr 8 9 Oct

DURBAN CAPE TOWN Fees per module Pretoria: R 3 260.40 (R 2 860.00 + R 400.40 VAT) All other venues: R 3 762.00 (R 3 300.00 + R 462.00 VAT)

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IN-HOUSE COURSES

INTERNAL AUDITING FOR QUALITY MANAGEMENT SYSTEMS ISO 9001:2008 (NOT SAATCA CERTIFIED) Introduction:
The implementation of a Quality Management System in accordance with the ISO 9000 series necessitate that more personnel understand the standards requirements as well as their roles in maintaining the system. The main aim of this course is to enable learners to assist in the evaluation of their own organisations Quality Management Systems.

Course duration and outline: five (5) days

The course consists of the following: Requirements of ISO 9001:2008 Process approach Auditing practices Assessment: On site Process Approach Auditing Examination

UNDERSTANDING INTERGRATED MANAGEMENT SYSTEMS SAFETY, HEALTH, ENVIRONMENT AND QUALITY (SHEQ) Introduction:
More organizations are realizing the benefit of integrating various Management Systems, each with their own requirements, into one system to make control over all the aspects easier. This course is aimed at giving learners an understanding of the various Management System standards and how they can be integrated into one system.

Course duration and outline:

The course is run over five (5) working days and consists of the following: Introduction to integrated Management Systems Integrated Management Systems - Requirements of ISO 9001, ISO 14001 & OHSAS 18001. Audit Techniques & Audit Types Classification of Findings Written Reports Examination

INTERNAL AUDITING OF SHE, H&S, E AND QUALITY MANAGEMENT SYSTEMS ISO 9001 Introduction:
Implementation of quality management systems in accordance with the ISO 9000 series requires more personnel to understand the requirements in order to help maintain the system. The main aim of this course is to enable learners to assist in the evaluation and maintenance of a quality system based on the ISO 9000 series requirements.

Course duration and outline:

The course is run over five (5) working days and consists of the following: Requirements of ISO 9001:2000 Process approach Auditing practices Assessment: On site process approach Auditing

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QUALITY AWARENESS WORKSHOP FOR SHOPFLOOR WORKERS ISO 9001:2008 Introduction:

The ISO 9001:2008 standard for Quality Management Systems is based on processes and systems that affect the quality of products and services throughout their life cycle. This is in recognising that products and services delivered by organisations are a result of the inputs from the shop floor personnel. There is therefore a great need to improve quality awareness and understanding of their roles and responsibilities.

Course duration and outline: half (1/2) day

The course consists of the following: The importance of Quality and Quality Management Systems Quality Concepts Objectives How processes affect each other The roles and importance of workers in an organisation Advantages of the Quality Management Systems

QUALITY AWARENESS WORKSHOP FOR TOP MANAGEMENT ISO 9001:2008 Introduction:

In the past, compliance with the standard was often the Quality Managers responsibility. This resulted in a Quality Management System operating in isolation within the Quality Assurance Department. The intent of ISO 9001:2008 is that Top Management has to demonstrate its support and involvement in the development and implementation of the QMS. Thus active participation in establishing and managing processes to ensure compliance with the needs of customers, interested parties, legal and/or regulatory requirements is vital.

Course duration and outline: half (1/2) day

The course consists of the following: Quality Concepts and Terminology Requirements of ISO 9001:2008 Management Responsibility Quality Policy and Objectives at all functions and levels Quality Management Principles and their application

INTERNAL AUDITING FOR ENVIRONMENTAL MANAGEMENT SYSTEMS (EMS) ISO 14001:2004 Introduction:
The implementation of an Environmental Management System in accordance with the ISO 14001:2004 necessitate that more employees understand the standards requirements as well as their roles in maintaining the system. The main aim of this course is to enable learners to assist in the evaluation of their own organisations Environmental Management Systems.

Course duration and outline: five (5) days

The course consists of the following: Requirements of ISO 14001:2004 Process Approach Auditing practices Assessment: On site Process Approach Auditing Examination

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ENVIRONMENTAL AWARENESS WORKSHOP FOR TOP MANAGEMENT ISO 14001 Introduction:

An Environmental Management System (ISO 14001) is a powerful tool to help organisations to successfully meet todays financial, regulatory, and statutory as well as environmental challenges. Communication is required at all levels to ensure that every employee understands why an Environmental Management System is being implemented. For a successful implementation, basic environmental training for management and their staff whose activities can impact on environmental aspects is necessary and required by ISO 14001. Separate courses are offered in this regard i.e. Emphasis on management responsibility, support and involvement in the implementation and the maintenance of the system

Course duration and outline: half (1/2) day

The course consists of the following: Understanding and defining Environmental Management Systems (ISO 14001)

ENVIRONMENTAL AWARENESS WORKSHOP FOR SHOPFLOOR WORKERS ISO 14001 Introduction:

An Environmental Management System (ISO 14001) is a powerful tool to help organisations to successfully meet todays financial, regulatory, and statutory as well as environmental challenges. Communication is required at all levels to ensure that every employee understands why an Environmental Management System is being implemented. For a successful implementation, basic environmental training for management and their staff whose activities can impact on environmental aspects is necessary and required by ISO 14001. Separate courses are offered in this regard i.e. Emphasis on understanding their roles and responsibilities in the system

Course duration and outline: half (1/2) day

The course consists of the following: Understanding and defining Environmental Management Systems (ISO 14001)

OCCUPATIONAL, HEALTH AND SAFETY AWARENESS FOR TOP MANAGEMENT OHSAS 18001 Introduction:
An Occupational Health and Safety Management Systems (OHSAS 18001) is a powerful tool to help organisations successfully meet their legal and social responsibility regarding the occupational health and safety of all employees in their working environment. It ensures that measures are put in place to protect employees in their respective activities against hazards and risks that can have a detrimental effect on them. It enables organisations to identify and control their occupational hazards and lower their risks through improvement Communication is required at all levels to ensure that all employees understand why OHSAS is being implemented. For a successful implementation of OHSAS, basic training for staff is required. Separate courses are offered in this regard i.e. Emphasis on their responsibility, support and involvement in the implementation and maintenance of the system

Course duration and outline: half (1/2) day

The course is half day and consists of the following: Understanding and defining Occupational Health and Safety Management Systems (OHSAS 18001)
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OCCUPATIONAL, HEALTH AND SAFETY AWARENESS FOR SHOPFLOOR WORKERS OHSAS 18001 Introduction:
An Occupational Health and Safety Management Systems (OHSAS 18001) is a powerful tool to help organisations successfully meet their legal and social responsibility regarding the occupational health and safety of all employees in their working environment. It ensures that measures are put in place to protect employees in their respective activities against hazards and risks that can have a detrimental effect on them. It enables organisations to identify and control their occupational hazards and lower their risks through improvement Communication is required at all levels to ensure that all employees understand why OHSAS is being implemented. For a successful implementation of OHSAS, basic training for staff is required. Separate courses are offered in this regard i.e. Emphasis on understanding their roles and responsibilities in the system

Course duration and outline: half (1/2) day

The course is half day and consists of the following: Understanding and defining Occupational Health and Safety Management Systems (OHSAS 18001)

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ISO/TS 16949:2009 QUALITY MANAGEMENT SYSTEMS PARTICULAR REQUIREMENTS FOR THE APPLICATION OF ISO 9001:2008 FOR AUTOMOTIVE PRODUCTION AND RELEVANT SERVICE PART ORGANIZATIONS
This course aims to help organizations comply with the requirements and improve the efficiency and effectiveness of its processes. The auditing module, aims to help organizations improve their performance in performing internal quality audits and to provide management with an effective independent evaluation of performance. COURSE OUTCOMES The course duration is three (3) days per module

Module 1: Understanding and implementation of the requirements of ISO/TS16949:2009.

An overview of the International Automotive Task Force (IATF) and the development of ISO/TS16949 for the automotive industry. Describing the benefits of ISO/TS16949:2009 and customer specific requirements Applicability and requirements for certification. Application of the automotive process approach Description of documentation requirements The requirements of the technical specification with the focus on ISO/TS16949 specific requirements (additional to ISO9001) Quality management principles Examination

Module 2: Auditing to the requirements of ISO/TS16949:2009 and customer specific requirements.

Understanding the benefits of automotive process approach to auditing. Understanding the processes of system, manufacturing process and product audits. Preparation and planning for an audit Performing audits Audit reports and follow up corrective actions The certification process Examination.

NOTE: Learners have to have attended and successfully completed an ISO 9001 course prior to enrolling for this ISO 13485 course.

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TRAINING REGISTRATION FORM

To: South African Bureau of Standards SABS Training Academy Fax No. : (012) 428-6623 Tel. Admin : (012) 428-6505/03 E-mail : training@sabs.co.za

Private Bag X191 PRETORIA 0001

Surname and Initials: Dr/Mr/Ms/Mrs_________________________________________________ Preferred name: __________________________________________________________________ ID No.:

(Attach copy of ID)

Name of organisation:_____________________________________________________________ VAT Number: _____________________________________________________________________ Organisation Postal address: (Where invoice must be posted to)
__________________________________ __________________________________ __________________________________ __________________________________

Postal address of Certificate (Where certificate must be posted to)

___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________

Tel No.: __________________________

Fax No.: __________________________________

Cell No: __________________________________________________________________________ Learner E-mail address: __________________________________________________________ Course Name: _____________________________________________________________________ Group number: ____________________________________________________________________ (As per brochure e.g. E2010) Dates of course: ___________________________________________________________________ Payment advice: When and how? ___________________________________________________
(Fax PO number and/or confirmation of payment)

Organisations Accounts Contact person & Tel No.: __________________________________

** PURCHASE ORDER NO.: _______________________________________________________

Please indicate your dietary preference: _________________________________________ (Vegetarian, Halaal or any food allergies)

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Please indicate how you came to know about the course:

Website Brochure Colleague Exhibition Other Specify:_______________________

Emergency contact persons name and number: _______________________________________

Terms and conditions of bookings:

Registration forms must be completed and submitted 20 days prior to a scheduled course Full course fees are payable in advance if your Organisation does not have an account with SABS or when you attend as an individual. Confirmation of attendance is only permitted upon receipt of a Purchase Order number if your Organisation has an account with SABS or full payment before commencement of the course if the Organisation does not have an account with SABS. Failure to provide proof of payment will lead to the learner being refused entry to the course. SABS reserves the right to cancel /reschedule the course due to insufficient learner registrations. All cancellations by learner must reach the above address, in writing, not later than 10 days prior to the commencement date of the course. An administration and cancellation fee of 50% will be payable in respect of a cancellation received less than 10 days prior to the commencement date of the course. Non attendance without a cancellation notification will result in the full course fee payable. AUTHORIZATION:

_______________________________________

___________________________________

INITIALS AND SURNAME

DESIGNATION

_______________________________________

___________________________________

AUTHORIZATION SIGNATURE

DATE

TCQMF07_01

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Map / Directions

GPS:

S 25 46 10 Latitude E 28 12 42 Longitude

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Entering Pretoria on N4 from Witbank/Emalahleni On entering Pretoria, the N4 becomes Pretorius Street. The Holiday Inn Garden court will be on your right. Keep to the left hand lane as you will have to turn left into Duncan Street. (Its about one or two robots from when you get off highway) Proceed on Duncan all the way up, (You will pass over two main streets i.e. Lynwood Road and Charles Street), up to the Brooklyn Mall Circle (an island where a few roads come together). Go around the island and take the Middel Street turning.

Queen Wilhelmina Str.

Little Company of Mary Hospital

Duncan Street Middel Street

SPAR

George Storrar

ENGEN GARAGE

Brooklyn Mall

Middel Street changes into George Storrar about a kilometre down. Keep to the right-hand lane as you will turn right on Totius street. Along George Storrar, you will see the Little Company of Mary Hospital on your right and SPAR AND ENGEN will be on your left. At the intersection turn right onto Totius street. The SABS buildings will be on your left hand side. Take the little slipway off to left (about 50 metres from the intersection) i.e. Dr Lategan road, Pass the main gate and travel down approx. 100metres towards the second gate. Crawford College High School will be on your right. Enter at this gate and tell Security you are going to the Training Academy. You will be required to sign.

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