1/b Good afternoon, Publicity Ltd. Its Edina Kiss. Good afternoon. Its Ann Black, Mr.

Thimberlanes secretary from London. Oh, hello Ann. Im calling you because Mr. Thimberlane got ill so he cant go to the conference on Monday. We should postpone that meeting. Is it serious? No, just a terrible flu. Well, all right. Then lets find a new date. What do you think about 3rd March at 9 a.m. at the same place? That seems to be good, I hope it is. Fine. Best wishes for him to get better. Thank you. Bye. Good-bye. Glossary secretary Im calling you because get ill conference postpone the meeting serious terrible flu titkrn Azrt hvlak, mert megbetegszik trgyals elhalasztani a tallkozt slyos rmes influenza

lets find new date same place seems to be good I hope. Fine. Best wishes. get better 2/b

keressnk/ talljunk j idpont u.az a helyszn jnak tnik Remlem Remek./Rendben. Kvnom a lehet legjobbakat. javulst/jobbulst

Sir. I decided to take the trade continuation course that you suggested. It includes 120 lessons and organized twice a week, in the afternoons. Wonderful. Could I have some concessions of my working hours? Im afraid you couldnt. But Ill have to think it over. I also wonder if the company should support my further studies. Probably, yes. We have some money left for that. All right, Sir. Ill answer your questions as soon as possible. Thank you. And one more question: Is there any opportunity of advance for me at this company having finished my studies? May be. Well see, Peter.

Glossary Sir. decide trade continuation course suggested include lesson be organized twice a week in the afternoons Wonderful. concessions working hours Ill have to think it over. I wonder... support further studies Probably, yes. have some money left answer questions as soon as possible opportunity of advance having finished studies May be. Well see. 3/b Im meeting you because Id like to go on holiday with my family soon... Yes? as I previously told you at the beginning of the year. O.K. Whats the problem? Uram. dnt szakmai tovbbkpzs s javasolt tartalmaz tanra szervezik ktszer egy hten dlutnonknt Remek. kedvezmny munkaid t kell gondolnom. Azon gondolkodom.. tmogat tovbbtanuls Taln igen. van nmi pnz mg megvlaszol krdseket amint lehet elmeneteli lehetsg befejezvn a tanulmnyait Taln lehet. Majd megltjuk.

The problem is that we have a lot of work left. How could I go? I see. Could we solve this problem somehow? I could take some files home and work in advance there. Do you think it would be enough? No, Im afraid it wouldnt. I was also thinking about finding somebody to substitute me during the 2 weeks. For example Anna who had left us last year. I think she would do it. She is a housewife now and she knows everybody and everything here. All right. Try to call her. Glossary Im meeting you go on holiday previously have a lot of work left solve a problem somehow take some files home work in advance enough Im afraid find somebody to substitute me for example housewife try Azrt jttem szabadsgra megy elzleg, elzetesen sok munka van mg htra megoldani a gondot valahogy hazavinni nhny aktt elre dolgozni elg Attl tartok tallni v.kit helyettestsen engem pldul hztartsbeli prbl

4/b Peter. You should take a (continuation) course. The problem is that it is organized for this weekend. Really? Oh, nothis weekend? We wanted to celebrate my mothers birthday on Saturday. Im sorry, Peter. And I also have some exams to learn for. But its really important. Well. My mothers birthday could be postponed for next weekbut my examsI need time to prepare I see O.K. Ill go. But I should ask you to give me 2 days off after the course to have time for learning. All right. I dont mind. You can have 2 days off next week. Thank you, Sir. Glossary

(continuation) course be organized celebrate on Saturday Im sorry . exam

tovbbkpzs, tanfolyam szerveztk nnepel szombaton Sajnlom. vizsga

really important be postponed I need time to prepare I see 2 days off after the course to have time for learning I dont mind. 5/b

igazn fontos elnapolva Szksgem van idre felkszlni rtem. 2 napos szabadsg a tovbbkpzs utn legyen idm tanulni Nem bnom.

Hi, Peter. Do you know Mr. Yamaha, our business partner from Japan? No, I dont. Im sorry. And you Mary? Yes, I do. Have you got any information about him? Do you know his phone number and his address? Well, I dont know Just a moment. Ill have a look at itYes, I have his mobile phone number . Here you are. Thanks. I have to call him. Good morning, Yamaha Ltd. May I help you? Hello. My name is Tams Kiss from Hungary. Id like to talk to Mr. Yamaha. Talking.

Im sorry for disturbing you on your holiday, but my manager, Mr. Kovcs, has an urgent talk to you so he asked me to call your mobile phone. O.K. No problem. Could you talk to him right now? Isnt it a problem? Its really important. Certainly. Thank you. Then Ill put you through Glossary

Do you know? business partner phone number address Ill have a look at it I have to call him. Id like to talk to Talking. Im sorry for disturbing you on your holiday have an urgent talk to mobil phone right now Then I put you through

Ismered-t?/Tudod? zleti partner telefonszm cm Megnzem Fel kell hvnom. Szeretnk beszlni Igen, n vagyok. Elnzst, hogy zavarom szabadsga alatt srgs beszde van mobil most azonnal Akkor kapcsolom

6/b Good morning, Apex Ltd. May I help you? Hello. My name is Tams Kiss. Id like to talk to Mr. Bert. Hi. Its Alex Bert. Im calling you, because we have discussed to meet at 10 a.m., its 10.30. and you havent arrived, yet. May I ask you why? Oh, yes. Im really sorry but Im stuck in a traffic jam. Oh. Where are you now? Im sitting in my car in Moszkva tr, but I dont know any roundabout ways. All right, Ill try to help you. Take the first turning on your right. Its called Nyl utca. Then turn left, go straight on about 400 meters and the building is on your right. Thank you very much for your help. Im coming as soon as possible. Good bye. Bye.

Glossary Id like to talk to szeretnk beszlni v.kivel

discusse egyeztet, elre megbeszl May I ask? Megkrdezhetnm, hogy? Im stuck in Beragadtam traffic jam kzlekedsi dug roundabout ways kerlutak Take the first turning on your right. Forduljon az els utcn jobbra. Then turn left Majd forduljon balra go straight on menjen egyenesen as soon as possible amilyen gyorsan lehetsges 7/b Could you tell me how you would like to spend your holiday in Budapest? Have you got any ideas about it? Wed like to have a sightseeing tour if it is possible. You know the city quite well. May I ask you to suggest some places to visit? Of course Let me see. Probably the most important of all is the House of Parliament, then The Royal Palace in Buda castle with Matthias Church and The Fishermens Bastion with an excellent view of the city. If you just want to relax, have a walk in the City Park (the zoo, funfair) or visit Margaret Island with its own spa. Dont forget to have a look at some beautiful bridges such as the old Chain Bridge and the slender Elisabeth (cable) Bridge. And where could we have a pleasant meal? There are several elegant restaurants in Budapest. If you want to eat Hungarian specialties and try our cuisine I would recommend a dinner in Mtys Pince as an evening program. Thank you very much for your kind help. Good-bye. Good-bye.

Glossary Could you tell me? spend your holiday have a sightseeing tour suggest Let me see Probably House of Parliament The Royal Palace Buda castle The Fishermens Bastion Matthias Church excellent view of to relax have a walk City Park Zoo Funfair Margaret Island with its own spa Dont forget have a look at Chain Bridge slender Elisabeth (cable) Bridge have a meal Hungarian specialties Hungarian cuisine recommend Meg tudn mondani? szabadidt eltlt vrosnz trra menni javasol Lssuk csak/Nos. Taln Parlament Kirlyi palota Budai vr Halszbstya Mtys templom csodlatos kilts a -ra pihenni stljanak Vrosliget llatkert vidmpark Margit-sziget sajt thermlfrdjvel Ne felejtsk el megtekinteni Lnchd karcs Erzsbet (fgg)-hd tkezni Magyar specialitsok Magyar konyha javasol

8/b May I ask you why you are leaving us? Im really sorry to say this but Im offered much higher salary by a company. On the other hand I think I can have more chance of promotion there. Well, I can understand your decision then. Mr Morton. Ive been working here for about 7 years now and I really loved being here. I was satisfied here because my colleagues were really helpful and friendly, the atmosphere was pleasant and I know you did your best as well. Thanks Thomas. I think you are right. May I ask you for a reference, Mr. Morton? Certainly. Ill give it to you as soon as possible. I hope you will get something out of it. Thank you very much. Good-bye. Good-bye. Glossary you are leaving us elhagy minket Im really sorry to say this sajnlom hogy ezt kell mondanom Im offered felajnlottak nekem much higher salary jval tbb fizets On the other hand Ms rszrl have more chance of promotion nagyobb az elmeneteli lehetsg

understand decision be satisfied colleague helpful friendly atmosphere pleasant do your best as well you are right ask for a reference Certainly. hope get something out of it 9/b

megrt dntst elgedett munkatrs segtksz bartsgos lgkr kellemes megteszi a tle telhett is igaza van referencit krni Termszetesen. I. reml megtallja a szmtst

Good afternoon, LADS Ltd. What can I help you? Hello, My name is Zsuzsa Kiss. Im calling you about the job you advertised in the Budapest Star. For what position? Secretary. Id like to know what address to send my CV to. Were at 4 Market Square. Send your application to Mr. Zimmerman in the personnel department. Thank you. Also, I have another question. When shall I get an invitation for an interview? I think next week. Thats great because Im quite busy this week. Thank you very much for your kind help. Good-bye. Good-bye.

Glossary What can I help you? Advertise Secretary Id like to know CV (Curriculum Vitae) Application form personnel department. invitation interview Im quite busy. kind 10/b Good afternoon, Publicity Ltd. Can I help you? Good afternoon. Its Andrs Kiss, the Campaigns Manager of Budapest Fashion Ltd. Im calling you because we are looking for some business partners to advertise our products. Fine. Its Thomas Morton, the Marketing Manager of Publicity Ltd. What kind of products do you sell? Our company sells extremely elegant hand-made shoes for both men and women and we would like to spread our products in the UK . Therefore Im looking for a salesman there. Also, I have some questions. How much is a half page advertisement? Its 200 Euros. And a whole page one? Miben segthetek? hirdet titkrn Szeretnm megtudni nletrajz jelentkezsi lap Szemlygyi rszleg behv interj Nagyon elfoglalt vagyok. kedves

Thats 350 Euros. All right. Could you send me the advert for this purpose to see it in both sizes? Of course. Thank you for calling us. Good-bye. Good-bye. Glossary Call look for business partners advertise product sell company extremely elegant hand-made shoes spread UK (United Kingdom) salesman How much ? a half page adverticement whole page ad (advertisement) for this purpose to see it in both sizes Of course. Thank you for calling us. telefonl, felhv keres gyfl hirdet, reklmoz termk elad cg rendkvl elegns kzzel kszlt, egyedi cip terjeszt Egyeslt Kirlysg zletkt, rtkest. Mennyibe kerl fl oldalas hirdets teljes oldal hirdets ebbl a clblt megnzni mindkt mretben Termszetesen. Ksznjk, hogy hvott minket.

11/b Good morning. Good morning. Welcome to our office. My names Imre Kiss and Im going to be your host today. Thank you. Take a seat, please. Would you like anything to drink? Coffee, tea, mineral water or some soft drinks? Yes, please. Id like a cup of coffee and some mineral water. Would you like black coffee or white coffee? White coffee, please. And sparkling water. And you, Sir? Id like some juice. What have you got? Weve got apple, orange, peach, pear, strawberry, grape, black currant and lime juice. Which one would you like? A glass of peach juice, please. All right. Im bringing. Here you are. And lunch is going to be served at 1.p.m. If you have any requests about lunch dont hesitate to tell me, e.g. if you are vegetarian And take yourself at home. Glossary Welcome to dvzljk nket Take a seat, please. Foglaljanak helyet. Would you like anything to drink? Szeretnnek v.mit inni?

soft drink black coffee or white coffee sparkling mineral water apple, orange, peach pear, strawberry, grape juice black currant and lime All right. Im bringing. Here you are. to be served requests Take yourself at home. 12/b Good morning.

dt feketekv v. tejeskv buborkos svnyvz alma, narancs, szil krte, eper, szl feketeribizli, lime Rendben, hozom mris. Tessk. tlaljk krs rezze(k) otthon mag(uk)at.

Good morning. Welcome to G. E. My names Imre Kiss. What can I help you? Hello. Im Stefan Sntberger, the manager of P.O.S in Germany. Could I speak to the head of G.E.? Im sorry but Mr. Kovcs is in conference now. When could he meet you later on? At 4 p.m.? Thats fine. Have you got a (visiting) card with you? Yes, of course. Here you are. If you dont mind Mr. Kovcs could visit you.at your stall at 4.p.m. Right. Im looking forward to meeting him. Good-bye.

Glossary What can I help you? Miben segthetek? Could I speak to the head/ manager of beszlhetnk a vezetjvel? be in conference trgyalson van When could he meet you? Mikor tallkozhatna nnel? later on ksbb (visiting) card nvjegykrtya If you dont mind Ha nem bnja Im looking forward to meeting Vrom t stall stand

13/b Good morning, Hilton Hotel. Can I help you? Good morning. Its Andrs Kiss. Id like to book a room for Mr. Kovcs. How long? From 3rd March to 5th March, for 2 nights. Fine. Would you like a single or a double room? An apartment with a bath facing the city centre. Of course. Could you confirm my booking? Certainly, Sir. Could you tell me a fax number or an e-mail?

Yes, its 00-11 23 456 789. And could you send a taxi for him to the airport for 8.30 a.m.? Sure. So an apartment with a bath facing the city centre from 3rd March to 5th March, for 2 nights and a taxi to the airport at 8.30. in the morning. Thats right. Thank you for calling us.

Glossary book a room How long? for 2 nights single/double room apartment with a bath facing the city centre confirm booking send a taxi airport Thats right. Thank you for calling us. szobt foglal Mennyi idre? 2 jszakra egy/ ktgyas szoba apartman vroskzpontra nzzen visszaigazolni a foglalst taxi kld reptr gy van. Ksznjk a hvst.

14/b Good afternoon, International Fair. Can I help you? Good afternoon. Its Andrs Kiss, the Campaigns Manager of Budapest Fashion Ltd. Im calling you because we are interested in the International Fair that you organize. All right.

Could I have some questions? Yes, of course. What are the conditions of the participation? We have a prospectus that includes all the details. Could you send it for us? And Id like an application form as well. Whats your address? Its 25 Kossuth Sqare, Budapest and the post code is1051. Im sending you everything as soon as possible. Thank you.

Glossary International Fair Im calling you because be interested in organize conditions of the participation prospectus includes all the details Could you send it for us? Id like an application form as well Address Im sending you everything as soon as possible nemzetkzi vsr azrt hvom nt, mert rdekli v.mi szervez rszvteli felttelek rsbeli tjkoztat minden rszletet tartalmaz El tudn kldeni neknk? Szeretnk 1 jelentkezsi lapot. is levlcm Elkldk mindent amint lehetsges

15/b Good morning, Hilton Hotel. Can I help you? Good morning. Its Andrs Kiss. Id like to get some information about your conference room for a medical conference. Yes. How many people can be seated there? 260 people. Fine. How is it equipped? There is an OHP, DVD and CD player, microphonesanything you need for a conference. Good. And how much is it for a day? Its 500 Euros. O.K. Is it free from 5th March to 7th March? Yes, it is. Than Id like to reserve it and Im going to confirm my booking soon. All right, Sir. So the conference room from 5th March to 7th March. Thats right. Thank you. You are welcome and thank you for calling us.

Glossary get some information conference room medical conference be seated How is it equipped? OHP DVD and CD player microphones anything you need Is it free from to to reserve it Im going to confirm booking soon Thats right. You are welcome. informcit kapni konferencia terem orvosi konferencia leltethet Milyen a felszereltsge? kivett DVD s CD lejtsz mikrofonok brmi, amire szksg lehet szabad -tl -ig lefoglalni ezt visszaigazolom foglals hamarosan gy van. Szvesen.

16/b Could I help you to choose some typical Hungarian food and drink? Yes, please. O.K. Then lets start with some real ftyls barack plinka for aperitif. For appetizer I would recommend cold goose liver or pancakes with meat filling Hortobgy style. Fine.

If you like soups you could choose Hungarian fish soup Szeged style or bean soup Jkai style. How about the main dishes? Id suggest layered cabbage Kolozsvr style or chicken paprika with dumplings and a mixed salad with it. If you like desserts sponge cake Soml style or Gundel pancakes would do. Are these meals light or fat? Mostly they are fat and spicy I wouldnt say they are too light. But the well-known Hungarian cuisine is also changing. People started cooking with oil instead of lard so it is getting lighter. People take care of their health so we eat more vegetables and drink mineral water more than soft drinks. We often drink good Hungarian wine with our meals so Ill ask for a bottle of dry red quality wine from Vylyan. Thats great. Lets finish the dessert with my favourite drink Tokaji Aszu. Glossary appetizer eltel recommend ajnl cold goose liver hideg libamj pancakes Hortobgy style Hortobgyi palacsinta with meat filling hssal tltve Hungarian fish soup Szeged style Szegedi halszl bean soup Jkai style Jkai bableves main dish f fogs suggest javasol layered cabbage Kolozsvr style Kolozsvri rakott kposzta chicken paprika with dumplings papriks csirke nokedlival mixed salad vegyes savany

desserts sponge cake Soml style Gundel pancakes light or fat meals spicy well-known Hungarian cuisine lard take care of their health 17/b

desszert Somli galuska Gundel palacsinta knny vagy zsros tel fszeres jl ismert Magyar konyha disznzsr vigyz az egszsgre

Good afternoon, International Fair. Can I help you? Good afternoon. Its Andrs Kiss, the Campaigns Manager of Budapest Fashion Ltd. Im calling you because weve just got your fax but the fax-machine went wrong and its impossible to read your letter. Oh, really? May I ask you to send it again an hour later or rather in an email? All right. Id also like to tell you that our address will change in 2 weeks time because of moving. You will be informed about it soon in a letter. Thank you. Im sending the e-mail then. Thank you. Good-bye.

Glossary Im calling you weve just got fax-machine go wrong its impossible read your letter May I ask you to send it again an hour later rather an e-mail in 2 weeks time because of moving You will be informed soon in a letter Azrt hvom nt pp most kaptuk meg fax gp elromlik kptelensg elolvasni a levelet megkrhetnm jra elkldje 1 ra mlva inkbb 1 e-mailt 2 hten bell kltzs miatt rtestjk nket hamarosan levlben

18/b

Good afternoon, International Fashion. Good afternoon. Its Andrs Kiss, the Campaigns Manager of Budapest Fashion Ltd. Could I talk to Mr. Brown, please? Of course. Ill put you through Its Mr. Brown. Hello. Its Mr. Kiss from Budapest. Im calling you because we are planning to introduce our products in Budapest Hotel at 4p.m. on 1st May.

Thats great. Shall we look forward to your complimentary presence, Mr. Brown? Yes, sure. Ill be there as usual. May I send you a catalogue? Because there will be an opportunity to do business afterwards. Yes, please. All right, Mr. Brown .We are looking forward to the pleasure of doing further business with you in May. Thanks. Good-bye. Good-bye. Glossary

Could I talk to Beszlhetnk-nel? Ill put you through Kapcsolom. introduce bemutatni product termk complimentary megtisztel presence jelenlt May I send you a catalogue? Kldhetek nnek katalgust? opportunity to do business lehetsg zletktsre afterwards utna

19/b Good morning, Intercontinental Hotel. Good morning. Its Andrs Kiss, from Budapest Fashion Ltd. Could I talk to the manager of the hotel, please? Of course. Ill put you through Its Mr. Smith. Hello. Its Mr. Kiss from Budapest. Im calling you because my boss, Mr. Kovcs, asked me to complain about your hotel. Oh,really. Whats the matter? He has just arrived from London and he was not satisfied at all with your service. First of all, there were no towels in the bathroom. Secondly, the TV went wrong and he had to wait hours for a new one. Then he had to wait a lot in your restaurant because the waiters were extremely slow. Finally, the soup was cold and the stake was too salty. And its a five-star hotel, isnt it? We are terribly sorry, Sir. And there is one more problem. He was in a hurry leaving your hotel so he recognized only on the plain that the bill was wrong. He stayed for 2 nights but paid for 3 nights. Its horrible. Yes, it is. So Mr. Kovcs asks for a 50% reduction of the price. Of course, well pay the money back immediately. Im really sorry for these elementary mistakes. Its O.K. Thank you. Good-bye. Good-bye.

Glossary to complain about Whats the matter? be satisfied service First of all, Towel Bathroom Secondly, go wrong waiter extremely slow Finally, too salty five-star We are terribly sorry, Sir. be in a hurry recognize the bill is wrong horrible ask for... 50% reduction pay the money back immediately elementary mistakes 20/b Good morning, Mr. Bean. Good morning, Peter. Id like to ask you to book a table for our Swedish guests in a fancy restaurant. All right, Sir. Which restaurant is your favourite? panaszt tenni miatt Mi a problma? elgedettnek lenni szolgltats elszr is trlkz frdszoba msodszor elromlik pincer rendkvl lass vgezetl tl ss t csillagos Szrnyen sajnljuk, Uram. siet szrevesz a szmla hibs/ rossz rmes kr v.mit 50%-os engedmny visszafizeti a pnzt azonnal alapvet hibk

Perhaps, The Red Lion. Yes, its elegant and big enough for this reception. How many people would you like the table for? Well, 10 Swedish and 5 Hungarian. Thats 15. What date are you planning the meeting for? 6th November. Thats Friday. What time shall we arrive at the restaurant? At 6p.m. Right. Is there anybody who is vegetarian? No, I dont think so. Would you like me to order a special menu for everybody or the guest could choose on the spot. A special Hungarian menu would be the best but Swedish love light food so they could decide. All right. Anything else? No, thanks. Glossary to book a table Swedish guests fancy/ elegant restaurant Perhaps, big enough asztalt foglal Svd vendgek elegns tterem Taln elg nagy

reception date plan meeting I dont think so. Would you like me to order.. special menu for everybody guest could choose on the spot the best decide

fogads datum tervez tallkoz/ megbeszls Azt hiszem nincs/ nem. Szeretn, ha rendelnk klnleges menu mindenkinek a vendgek vlaszthatnnak a helysznen a legjobb dnt