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AAFP Home Page > News & Publications > Journals > American Family Physician® > Vol. 60/No. 5 (October 1, 1999) Email This Link
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• House Calls (2)
With the advent of effective home health programs, an increasing proportion of medical care is
being delivered in patients' homes. Since the time before World War II, direct physician
involvement in home health care has been minimal. However, patient preferences and key
changes in the health care system are now creating an increased need for physician-conducted
home visits. To conduct home visits effectively, physicians must acquire fundamental and well-
defined attitudes, knowledge and skills in addition to an inexpensive set of portable equipment.
"INHOMESSS" (standing for: immobility, nutrition, housing, others, medication, examination,
safety, spirituality, services) is an easily remembered mnemonic that provides a framework for
the evaluation of a patient's functional status and home environment. Expanded use of the
telephone and telemedicine technology may allow busy physicians to conduct time-efficient
"virtual" house calls that complement and sometimes replace in-person visits. (Am Fam Physician
1999;60:1481-8.)
See editorial In 1990, the American Medical Association (AMA) reported that approximately one half of
on page 1339. primary care physicians polled in a national survey indicated that they performed home
visits.1 Although most of the physicians surveyed perceived home visits to be an important
service, the majority performed only a few such visits per year.1 Consistent with these self-
reported behaviors are data indicating that only 0.88 percent of Medicare patients receive home visits from
physicians.2 In addition, the Health Care Financing Administration reported charges for only 1.6 million home
visits in 1996, an extremely small percentage of the total number of annual physician-patient contacts in the
United States.3 These statistics stand in sharp contrast to medical practice before World War II, at which time
about 40 percent of patient-physician encounters were in the home.4
Studies suggest that home visits can lead to improved medical care through the discovery of unmet health care
needs.6-8 One study found that home assessment of elderly patients with relatively good health status and
function resulted in the detection of an average of four new medical problems and up to eight new intervention
recommendations per patient.8 Major problems detected included impotence, gait and balance problems,
immunization deficits and hypertension. Significantly, these problems had not been expected based on
information obtained from outpatient clinic encounters. Other investigators have demonstrated the effectiveness
of home visits in assessing unexpected problems in patient compliance with therapeutic regimens.9 Finally,
specific home-based interventions, such as adjusting the elderly patient's home environment to prevent falls, have
also yielded health benefits.10
Beyond the potential benefit of improved patient care, family physicians who conduct home visits report a higher
level of practice satisfaction than those who do not offer this service.5 Physicians with more positive attitudes
about home visits are more likely to have conducted house calls during training.11 Faculty mentorship and
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Physician home visits have largely been supplanted by the extensive use of home health care services, a $22.3
billion industry that augments a medical system largely comprising facility-based health care providers.13 The
mean annual frequency of home health referrals was 43 per provider in a study published in 1992.14
Family physicians have authorization and supervision responsibilities for a broad spectrum of skilled services
that can be offered in the home. Such services include home health nursing, assistance from home health aides,
and physical, occupational and speech therapy. Other health care support services are provided by medical supply
companies, respiratory therapists, nutritionists, intravenous therapy services, hospice organizations, respite care
services, Meals-on-Wheels volunteers and bereavement support staff. Family physicians also work extensively
with social workers, who provide invaluable assistance in coordinating these services.
The four major types of home visits are illness visits, visits
to dying patients, home assessment visits and follow-up
visits after hospitalization (Table 2).17,18 The illness home
visit involves an assessment of the patient and the provision
TABLE 2
of care in the setting of acute or chronic illness, often in Major Types of Home Visits
coordination with one or more home health agencies.
Emergency illness visits are infrequent and impractical for Illness home visits
the typical office-based physician. Emergency
Acute illness
The dying patient home visit is made to provide care to the Chronic illness
home-bound patient who has a terminal disease, usually in Dying patient home visits
coordination with a hospice agency. The family physician Terminal care
can provide valuable medical and emotional support to Pronouncement of death
family members before, during and after the death of a Grief support
patient in the home environment. Family assistance Assessment home visits
involves evaluating the coping behaviors of survivors and Polypharmacy and/or multiple
assessing the medical, psychosocial, environmental and medical problems
financial resources of the remaining family members. Excessive use of health care
services
The assessment home visit can also be described as an Immobility, social isolation or
investigational visit during which the physician evaluates suspected abuse or neglect
the role of the home environment in the patient's health Recent catastrophic diagnoses or
status. An assessment visit is often made when a patient is possible need for nursing home
suspected of poor compliance or has been making placement
excessive use of health care resources. Medication use can Hospitalization follow-up home visits
Acute illness, injury or surgery
be evaluated in the patient who is taking many drugs
Parents with newborn infants
(polypharmacy) because of multiple medical problems.
Evaluation of the home environment of the "at-risk" patient
can reveal evidence of abuse, neglect or social isolation.
Patients and family members who are trying to cope with Information from Cauthen DB. The house
chronic problems such as cognitive impairment or call in current medical practice. J Fam Pract
incontinence may particularly benefit from this evaluation. 1981;13:209-13, and Scanameo AM, Fillit
A joint assessment home visit facilitates coordination of the H. House calls: a practical guide to seeing
efforts of home health agencies and the physician. Finally, the patient at home. Geriatrics 1995;50:33-9.
an assessment home visit is invaluable in assessing the
need for nursing home placement of a frail elderly patient
with uncertain social support.
The hospitalization follow-up home visit is useful when significant life changes have occurred. For example, a
home visit after the birth of a new baby provides an excellent opportunity to discuss wellness and prevention
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The Home Visit - October 1, 1999 - American Academy of Family Physicians
issues and to address parental concerns. A home visit after a major illness or surgery can be useful in evaluating
the coping behaviors of the patient and family members, as well as the effectiveness of the home health care plan.
Many aspects of physician home care have not been evaluated in the literature. However, it seems likely that
properly focused and conducted home visits can enhance home health care delivery, improve patient satisfaction
and strengthen the doctor-patient relationship.
shopping for food, preparing meals, doing housework). The physician Scale
can ask the patient to demonstrate elements of the daily routine, such
as getting out of bed, performing personal hygiene and leisure
activities, and getting in and out of a car. Corrective interventions can
be directed at any deficiencies noted. For example, modified pill-bottle caps can be obtained for the patient who
has trouble opening medication containers because of a condition such as arthritis.
Nutrition. The physician should assess the patient's current state of nutrition, eating behaviors and food
preferences. Permission to look in the refrigerator or cupboard can be obtained by asking open-ended but directed
questions. For example, the physician might say, "We have been working hard on your diet to control your
diabetes. Would you mind if I look in your refrigerator to see the types of foods you eat?" Improvements in
product labeling allow the physician to assess serving sizes and the nutritional value of foods with relative ease.
Healthy food preparation techniques can also be reviewed with the patient.
previously unidentified drug-drug or drug-food interactions. A home medication review can also allow a direct
estimate of patient compliance, uncover evidence of "doctor shopping" and identify the use or abuse of over-the-
counter medications and herbal remedies.
Examination. The home visit should include a directed physical examination based on the needs of the patient
and the physician's agenda. Practical, function-related examination techniques may include having the patient
demonstrate getting on and off the toilet or in and out of the bathtub. The physician can have the patient
demonstrate proper technique for the self-monitoring of blood glucose levels. In addition, the physician can
weigh the patient and obtain a blood pressure measurement. In-person correlation of home and office measures
provides useful information for future telephone and clinic contacts.
Safety. Common home safety issues are listed in Table 5. The goal of the home safety assessment is to determine
whether the patient's environment is comfortable and safe (no unreasonable risk of injury). To raise the subject,
the physician should simply state the intention to identify and help modify potential safety hazards. For example,
furniture placement or throw rugs may create problems for an elderly patient with gait instability, or the tap water
may be so hot that the patient is at risk for scald injury.20
TABLE 5
Elements of Home Safety Assessment
Emergency actions and evacuation route Are emergency numbers on or near the
telephone? Is there a means of exit in case of
emergency?
Electrical cords Are cords frayed or lying across walking
paths?
Lighting and night lights Is the wattage sufficient?
Fire and smoke detectors and fire Are fire extinguishers present and
extinguishers accessible? Are fire and smoke detectors
present? Are batteries charged or changed
regularly?
Loose carpets and throw rugs Can loose carpets and throw rugs be secured
or removed?
Tables, chairs and other furniture Is furniture sturdy and well-balanced?
Pets Are the animals easy to care for and to feed?
Spiritual Health. If the home contains religious objects or reading materials, the physician can ask about the
influence of spiritual beliefs on the patient's sense of physical and emotional health. This information may
provide the impetus, as desired by the patient, for a discussion of spirituality as a coping and healing strategy.
Services. Having members of cooperating home health agencies present for the house call can enhance
communication and cooperation among the physician, patient and agencies. Existing orders can be clarified,
priorities for future care can be established and other perspectives on the care plan can be solicited. The patient's
relationship with home health agency providers can also be assessed.
Elements of the INHOMESSS mnemonic may be used independently, based on the needs of the patient and the
physician's agenda. For example, the physician may wish to focus on polypharmacy and safety in a patient with a
recent fall, or to assess mobility and the extent of social support in a patient with newly diagnosed Alzheimer's
disease. Figure 1 presents the major elements of the home visit in a checklist format that facilitates
comprehensive assessment.
Family members:
_______________________________________________________________________
Impairments/Immobility
Nutrition
Meals _________________________________________________________________
Variety and quality of foods Pantry _____ Refrigerator _____ Freezer _____
Home environment
Neighborhood
_________________________________________________________________________
Exterior of home
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_________________________________________________________________________
Interior of home Crowding _____ Housekeeping _____ Homeyness _____ Privacy _____
Other people
Financial resources
_________________________________________________________________________
Medications
Examination
Urinalysis _____ Other _____ Mini-Mental State _____ General physical condition _____
Bathroom _____ Kitchen _____ Carpets _____ Lighting _____ Electrical cords _____
Fire and smoke detectors _____ Fire extinguishers _____ Emergency plans _____ Evacuation route ____
Spiritual health
___________________________________________________________________________
FIGURE 1.Checklist covering the major areas to be assessed during the home visit.
The Authors
Address correspondence to Brian K. Unwin, MAJ, MC, USA, Residency Director, Department of
Family and Community Medicine, Eisenhower Army Medical Center, Fort Gordon, GA 30905-
5650. Reprints are not available from the authors.
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