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Almost 90 percent of top executives from 68 countries named cross-cultural leadership as their top management challenge for this century.
Source: Economist Intelligence Unit Amy S. Tolbert, Ph.D., CSP, is an international author, consultant and speaker focused on global and cross-cultural communications, and has researched multicultural competencies needed for todays global organization. As founder and principal of ECCO (Effecting Creative Change in Organizations) International, Dr. Tolbert leads an innovative team of professionals who are driven to meet the demands of an ever-evolving global workforce. With the goal to simplify complex cross-cultural issues, Dr. Tolbert most recently authored Open Mind, Open World: Improving Intercultural Interactions, which is designed to equip employees at all levels with quick tools to resolve cultural communication conflicts. Open Mind, Open World is a first-of-its-kind video-based training solution that uses engaging, realistic video vignettes and guided discussions. Participants learn a simple model to interpret the most complex interactions. Make a quick and measurable impact. Change unproductive behavior. Avoid costly mistakes that occur from culture clashes. Improve interactions among colleagues from different cultures. Ultimately, increase client and employee satisfaction. Get development when and how you want it. Keynote, one-hour discussion, half-day workshopor customize an agenda to fit any timeframe. License packaged courses, online self-study or individual video vignettes also available. Keep them on the edge of their seats. Learning is fun with real-world video vignettes and dynamic exercises. Best of all, participants discover new things about themselves and how they view the world.
Amy S. Tolbert, Ph.D., CSP
Mark LeBlanc Award winner for excellence in the speaking industry
I am thrilled with the Open Mind Open World class Instead of abstract theory, your class taught a practical, step-by-step process that will produce real results in business application. This course is exactly what we were looking for as we expand our global presence.
Lawrence Ober, Principal Training Specialist Medtronic, Inc.
We have worked with Dr. Tolbert to present a management education series to our management staff in Saudi Arabia. Our relationship with her has proven to be very beneficial and we highly recommend her for management development topics, from beginners to high-level executive development.
Jan Kazan-Jammal, MT, MA-Administrator King Faisal Specialist Hospital and Research Center, Kingdom of Saudi Arabia
Keynotes Half-day workshops Customized programs Increasing internal bandwidth for train-the-trainer Consulting
ECCO International
Saint Paul, MN USA www.ECCOInternational.com 651.636.0838 Email: AmyTolbert@ECCOInternational.com