Cisco 837 Router and SOHO 97 Router Hardware Installation Guide

Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100
Customer Order Number: DOC-7814781= Text Part Number: 78-14781-02

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY. The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense. The following information is for FCC compliance of Class B devices: The equipment described in this manual generates and may radiate radio-frequency energy. If it is not installed in accordance with Ciscos installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. Modifying the equipment without Ciscos written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television communications at your own expense. You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures: Turn the television or radio antenna until the interference stops. Move the equipment to one side or the other of the television or radio. Move the equipment farther away from the television or radio. Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television or radio are on circuits controlled by different circuit breakers or fuses.) Modifications to this product not authorized by Cisco Systems, Inc. could void the FCC approval and negate your authority to operate the product. The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCBs public domain version of the UNIX operating system. All rights reserved. Copyright 1981, Regents of the University of California. NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED AS IS WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

CCSP, CCVP, the Cisco Square Bridge logo, Follow Me Browsing, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Access Registrar, Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Empowering the Internet Generation, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step, FormShare, GigaDrive, GigaStack, HomeLink, Internet Quotient, IOS, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, LightStream, Linksys, MeetingPlace, MGX, the Networkers logo, Networking Academy, Network Registrar, Packet, PIX, Post-Routing, Pre-Routing, ProConnect, RateMUX, ScriptShare, SlideCast, SMARTnet, StrataView Plus, TeleRouter, The Fastest Way to Increase Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0502R) Cisco 837 Router and SOHO 97 Router Hardware Installation Guide Copyright 2005 Cisco Systems, Inc. All rights reserved.

CONTENTS

Preface ix Obtaining Documentation xii Cisco.com xii Documentation DVD xiii Ordering Documentation xiii Documentation Feedback xiii Cisco Product Security Overview xiv Reporting Security Problems in Cisco Products xiv Obtaining Technical Assistance xv Cisco Technical Support Website xv Submitting a Service Request xvi Definitions of Service Request Severity xvii Obtaining Additional Publications and Information xvii Product Overview 1-1 Features 1-2 Router Overview 1-3 Front Panels 1-4 Back Panel 1-5 LED Functions 1-6 Installation 2-1 Preparing for Installation 2-2 Safety 2-2

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Contents

Warnings 2-2 Preventing Electrostatic Discharge Damage 2-4 Unpacking the Box 2-5 Preventing Damage to the Router 2-6 Mounting the Router 2-7 Mounting on a Table 2-7 Mounting on a Wall 2-7 Installing the Router 2-10 Connecting Ethernet Devices 2-11 Connecting a Server, PC, or Workstation 2-11 Connecting an ADSL Line 2-13 Connecting a Terminal or PC to the Routers Console Port (Optional) 2-15 Connecting the AC Adapter 2-16 Connecting the Console Port to an Async Modem 2-18 Using the Router LEDs to Check Links 2-20 Configuring the Router 2-20 Checking the PC Configuration 2-20 Using Cisco Router Web Setup to Configure the Router 2-21 Troubleshooting 3-1 Before You Call Your Cisco Reseller 3-1 Problems During First Startup 3-2 Problems After Router Is Running 3-3 Specifications and Cables A-1 System Specifications A-1 Port Connector Pinouts A-2 Cabling Specifications A-4

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Contents

Ethernet Cable Specifications A-4 Maximum Cable Distances A-4

INDEX

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Contents

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Preface
This preface describes the audience for, organization of, and conventions used in this guide. It also describes related documentation and tells how to access electronic documentation.

Audience
This guide is intended for service technicians who have no experience installing routers but whose goal is to connect routers to networks as quickly as possible.

Organization
This guide is organized as follows:

Chapter 1, Product OverviewDescribes the Cisco 837 and SOHO 97 routers and their features. Chapter 2, InstallationProvides information on preinstallation, mounting, connecting, and configuring of the router, and verification of router connections. Chapter 3, TroubleshootingDescribes problems with the router and how to identify and solve them. Appendix A, Specifications and CablesProvides Cisco part numbers for cables that you can order and contains port connector pinouts and specifications for cables that you might need to provide.

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Preface

Conventions
This section describes the conventions used in this guide.
Note

Means reader take note. Notes contain helpful suggestions or references to additional information and material.

Caution

This symbol means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.

Warning

This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with the standard practices for preventing accidents. Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van standaard maatregelen om ongelukken te voorkomen. Tm varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa ruumiinvammaan. Ennen kuin tyskentelet minkn laitteiston parissa, ota selv shkkytkentihin liittyvist vaaroista ja tavanomaisista onnettomuuksien ehkisykeinoista. Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant causer des blessures ou des dommages corporels. Avant de travailler sur un quipement, soyez conscient des dangers poss par les circuits lectriques et familiarisez-vous avec les procdures couramment utilises pour viter les accidents.

Waarschuwing

Varoitus

Attention

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Warnung

Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu einer Krperverletzung fhren knnte. Bevor Sie mit der Arbeit an irgendeinem Gert beginnen, seien Sie sich der mit elektrischen Stromkreisen verbundenen Gefahren und der Standardpraktiken zur Vermeidung von Unfllen bewut. Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di lavorare su qualsiasi apparecchiatura, occorre conoscere i pericoli relativi ai circuiti elettrici ed essere al corrente delle pratiche standard per la prevenzione di incidenti. Dette varselsymbolet betyr fare. Du befinner deg i en situasjon som kan fre til personskade. Fr du utfrer arbeid p utstyr, m du vare oppmerksom p de faremomentene som elektriske kretser innebrer, samt gjre deg kjent med vanlig praksis nr det gjelder unng ulykker. Este smbolo de aviso indica perigo. Encontra-se numa situao que lhe poder causar danos fsicos. Antes de comear a trabalhar com qualquer equipamento, familiarize-se com os perigos relacionados com circuitos elctricos, e com quaisquer prticas comuns que possam prevenir possveis acidentes. Este smbolo de aviso significa peligro. Existe riesgo para su integridad fsica. Antes de manipular cualquier equipo, considerar los riesgos que entraa la corriente elctrica y familiarizarse con los procedimientos estndar de prevencin de accidentes. Denna varningssymbol signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utfr arbete p ngon utrustning mste du vara medveten om farorna med elkretsar och knna till vanligt frfarande fr att frebygga skador.

Avvertenza

Advarsel

Aviso

Atencin!

Varning!

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Preface Obtaining Documentation

Related Documentation
In addition to this Cisco 837 Routers and SOHO 97 Hardware Installation Guide, the documentation for the Cisco 837 and SOHO 97 routers includes the following:

Cisco 837 Router and SOHO 97 Router Cabling and Setup Quick Start Guide Cisco 800 Series Routers Software Configuration Guide Upgrading Memory in Cisco 800 Series Routers Regulatory Compliance and Safety Information for Cisco 800 Series and SOHO Series Routers

You might also need to refer to the following documents:

Cisco IOS Release 12.0 Quality of Service Solutions Configuration Guide Cisco IOS Security Configuration Guide, Release 12.0

Obtaining Documentation
Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

Cisco.com
You can access the most current Cisco documentation at this URL: http://www.cisco.com/univercd/home/home.htm You can access the Cisco website at this URL: http://www.cisco.com You can access international Cisco websites at this URL: http://www.cisco.com/public/countries_languages.shtml

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Preface Documentation Feedback

Documentation DVD
Cisco documentation and additional literature are available in a Documentation DVD package, which may have shipped with your product. The Documentation DVD is updated regularly and may be more current than printed documentation. The Documentation DVD package is available as a single unit. Registered Cisco.com users (Cisco direct customers) can order a Cisco Documentation DVD (product number DOC-DOCDVD=) from the Ordering tool or Cisco Marketplace. Cisco Ordering tool: http://www.cisco.com/en/US/partner/ordering/ Cisco Marketplace: http://www.cisco.com/go/marketplace/

Ordering Documentation
You can find instructions for ordering documentation at this URL: http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm You can order Cisco documentation in these ways:

Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Ordering tool: http://www.cisco.com/en/US/partner/ordering/ Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 1 800 553-NETS (6387).

Documentation Feedback
You can send comments about technical documentation to bug-doc@cisco.com.

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Preface Cisco Product Security Overview

You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address: Cisco Systems Attn: Customer Document Ordering 170 West Tasman Drive San Jose, CA 95134-9883 We appreciate your comments.

Cisco Product Security Overview

Cisco provides a free online Security Vulnerability Policy portal at this URL: http://www.cisco.com/en/US/products/products_security_vulnerability_policy.ht ml From this site, you can perform these tasks:

Report security vulnerabilities in Cisco products. Obtain assistance with security incidents that involve Cisco products. Register to receive security information from Cisco.

A current list of security advisories and notices for Cisco products is available at this URL: http://www.cisco.com/go/psirt If you prefer to see advisories and notices as they are updated in real time, you can access a Product Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed from this URL: http://www.cisco.com/en/US/products/products_psirt_rss_feed.html

Reporting Security Problems in Cisco Products

Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you might have identified a vulnerability in a Cisco product, contact PSIRT:

Emergencies security-alert@cisco.com

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Preface Obtaining Technical Assistance

Nonemergencies psirt@cisco.com

Tip

We encourage you to use Pretty Good Privacy (PGP) or a compatible product to encrypt any sensitive information that you send to Cisco. PSIRT can work from encrypted information that is compatible with PGP versions 2.x through 8.x. Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one that has the most recent creation date in this public key server list: http://pgp.mit.edu:11371/pks/lookup?search=psirt%40cisco.com&op=index&ex act=on

In an emergency, you can also reach PSIRT by telephone:

1 877 228-7302 1 408 525-6532

Obtaining Technical Assistance

For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco Technical Support provides 24-hour-a-day, award-winning technical assistance. The Cisco Technical Support Website on Cisco.com features extensive online support resources. In addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not hold a valid Cisco service contract, contact your reseller.

Cisco Technical Support Website

The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, 365 days a year, at this URL: http://www.cisco.com/techsupport

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Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL: http://tools.cisco.com/RPF/register/register.do

Note

Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web or phone request for service. You can access the CPI tool from the Cisco Technical Support Website by clicking the Tools & Resources link under Documentation & Tools. Choose Cisco Product Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by product ID or model name; by tree view; or for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.

Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco TAC engineer. The TAC Service Request Tool is located at this URL: http://www.cisco.com/techsupport/servicerequest For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly. To open a service request by telephone, use one of the following numbers: Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227) EMEA: +32 2 704 55 55 USA: 1 800 553-2447
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Preface Obtaining Additional Publications and Information

For a complete list of Cisco TAC contacts, go to this URL: http://www.cisco.com/techsupport/contacts

Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has established severity definitions. Severity 1 (S1)Your network is down, or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation. Severity 2 (S2)Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation. Severity 3 (S3)Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels. Severity 4 (S4)You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

Cisco Marketplace provides a variety of Cisco books, reference guides, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL: http://www.cisco.com/go/marketplace/ Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL: http://www.ciscopress.com

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Preface Obtaining Additional Publications and Information

Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL: http://www.cisco.com/packet iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use technology to increase revenue, streamline their business, and expand services. The publication identifies the challenges facing these companies and the technologies to help solve them, using real-world case studies and business strategies to help readers make sound technology investment decisions. You can access iQ Magazine at this URL: http://www.cisco.com/go/iqmagazine Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL: http://www.cisco.com/ipj World-class networking training is available from Cisco. You can view current offerings at this URL: http://www.cisco.com/en/US/learning/index.html

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C H A P T E R

Product Overview
The Cisco 837 and SOHO 97 routers are asymmeric digital subscriber line (ADSL)overplain old telephone service (POTS) routing devices. They have an integrated 4-port Ethernet switch for the LAN and an ADSL physical interface for the WAN, allowing the routers to connect a corporate telecommuter or small office to corporate LANs and the Internet. The routers support high-speed encryption, the10/100BASE-T switch, and dial backup functionality via the auxiliary console port. The autosensing function in these routers eliminates the need for a crossover cable and allows the router to detect medium dependent interface in normal mode (MDI) or medium dependent interface in crossover mode (MDIX) in any other PC or hub with a straight-through cable or a crossover cable. The routers are capable of bridging and multiprotocol routing between LAN and WAN ports. The dial backup feature allows the user to connect an analog modem to the console port as a backup link to the WAN in case the ADSL service goes down. This feature gives the Cisco 837 and SOHO 97 routers a high level of performance and security. The Cisco 837 router is designed with both hardware-based and software-based encryption, while the SOHO 97 router supports only software-based encryption. The Cisco 837 routers support the addition of Flash memory or DRAM, either as a factory upgrade or a field-installed option. SOHO 97 routers have a fixed memory configuration.

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Chapter 1 Features

Product Overview

Features
Table 1-1 summarizes the features of the Cisco 837 and SOHO 97 routers.
Table 1-1 Feature Summary for Cisco 837 and SOHO 97 Routers

Feature 10/100BASE-T Ethernet switch ADSL port Flash memory Synchronous dynamic RAM (SDRAM) Ease of installation Cisco IOS software LAN interface

Description Provides connection to 10BASE-T (10-Mbps) or 100BASE-T (100-Mbps) Ethernet networks. Compatible with 10/100-Mbps devices. Provides connection to ADSL network. Does not support auto-switch function. 8 MB of Flash memory; up to 16 MB of expandable Flash memory on the Flash module. 32 MB of SDRAM on board. Color-coded ports and cables reduce the chance of error. Supports Cisco IOS software. Fully compliant with IEEE 802.3 and IEEE 802.3u. Automatic MDI/MDIX crossover function eliminates the need for crossover cables. Provides a web-based software tool for basic configurations. Provides connection to terminal or PC for troubleshooting and for software configuration using a command-line interface. This port is configured as a data communication equipment (DCE) port with the hardware handshake. Provides dying gasp function. If the router is about to lose power, this function detects the situation and sends a signal to warn the digital subscriber line access multiplexers (DSLAM) about the impending line drop.

Cisco Router Web Setup Console port

Dying gasp

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Product Overview Router Overview

Table 1-1

Feature Summary for Cisco 837 and SOHO 97 Routers (continued)

Feature Wall-mounting feature IPSec Hardware Accelerator

Description Brackets on the router bottom provide for mounting the router on a wall or vertical surface. Only the Cisco 837 router supports this feature. The Hifn 7902 security processor implements symmetric key encryption, public key encryption, authentication, and data compression in hardware. Algorithms implemented by the processor include Data Encryption Standard (DES) and Triple DES (3DES); Secure Hash Algorithm (SHA-1), Message Digest 5 (MD5), Hash-based Message Authentication Code (HMAC); and Lempel-Ziv-Stac (LZS) compression and Microsoft Point-to-Point Compression (MPPC).

Router Overview
The following section shows the front and back panels of the Cisco 837 router and the SOHO 97 router. The Cisco 837 router and the SOHO 97 router each have four Ethernet ports.

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Chapter 1 Router Overview

Product Overview

Front Panels
Figure 1-1 and Figure 1-2 show the front panels of the Cisco 837 and SOHO 97 routers.
Figure 1-1 Cisco 837 Front Panel

OK CD RXD TXD

ADSL

4 ETHER RXD TX D NET

CISCO 80

0 SERIES

Figure 1-2

SOHO 97 Front Panel

OK CD RXD TXD

ADSL

ETHERN RXD ET

TXD

CISCO SO

HO SERIES

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Product Overview Router Overview

Back Panel
Figure 1-3 shows the back panel of the Cisco 837 router. The back panel of the SOHO 97 router looks the same as the back panel of the Cisco 837 router.
Figure 1-3 Cisco 837 Back Panel

ETHERN

ET CONSOL E

Cisco 837
ADSL +18 VDC

1 2

3 4

5 6 7 8

1 2 3 4

Ethernet port 4 connects to Ethernet network device Ethernet port 3 connects to Ethernet network device Ethernet port 2 connects to Ethernet network device Ethernet port 1 connects to Ethernet network device

5 6 7 8

Console port connects to PC or terminal ADSL port connects to external wall jack Input jack connects to desktop power supply Power on/off button

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Product Overview

LED Functions
Table 1-2 summarizes the functions of the LEDs on the Cisco 837 router and the SOHO 97 router.
Table 1-2 Functions of LEDs on the Cisco 837 Router and SOHO 97 Router

LED
PWR_OK ADSL_CD ADSL_RxD ADSL_TxD E1 Status

Color

Function

Green On when DC power is being supplied to the router. The light blinks if an error occurs during boot-up. Green On when the ADSL carrier detects status and connects to Digital Subscriber Line Access Multiplexer (DSLAM) successfully. Green Blinks when the ADSL receives data. Green Blinks when the ADSL transmits data. Off when no data is being uploaded. Green On when Ethernet 1 connects to the Ethernet interface successfully. Blinks when Ethernet 1 receives or sends data, or when data passes through Ethernet 1. Green On when Ethernet 2 connects to the Ethernet interface successfully. Blinks when Ethernet 2 receives or sends data, or when data passes through Ethernet 2. Green On when Ethernet 3 connects to the Ethernet interface successfully. Blinks when Ethernet 3 receives or sends data, or when data passes through Ethernet 3. Green On when Ethernet 4 connects to the Ethernet interface successfully. Blinks when Ethernet 4 receives or sends data, or when data passes through Ethernet 4. Green Blinks when the LAN port receives data from the WAN port. Green Blinks when the LAN port transmits data to the WAN port.

E2 Status

E3 Status

E4 Status

LAN_RxD LAN_TxD

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Installation
This chapter provides information on the following topics:

Preparing for Installation Preventing Damage to the Router Mounting the Router Installing the Router Using the Router LEDs to Check Links

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Installation

Preparing for Installation

This section provides information on safety, mounting of the router, and unpacking of the router box.

Safety
This section provides safety warnings and electrostatic and router damage information for the Cisco 837 and SOHO 97 routers.

Warnings
Before installing the router, read the following warnings:

Warning

Only trained and qualified personnel should be allowed to install or replace this equipment.

Warning

Read the installation instructions before you connect the system to its power source.

Warning

Before working on a system that has a standby/off switch, turn the power to standby and unplug the power cord.

Warning

Before working on equipment that is connected to power lines, remove jewelry (including rings, necklaces, and watches). Metal objects will heat up when connected to power and ground and can cause serious burns or weld the metal object to the terminals.

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Installation Preparing for Installation

Warning

To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables.

Warning

Ultimate disposal of this product should be handled according to all national laws and regulations.

Warning

If the symbol of suitability with an overlaid cross ( ) appears above a port, you must not connect the port to a public network that follows the European Union standards. Connecting the port to this type of public network can cause severe injury or damage your router.

Warning

This equipment is not designed for making emergency telephony calls when the power fails. Alternative arrangements should be made for access to emergency services. Access to emergency services can be affected by any call-barring function of this equipment.

Warning

To reduce the risk of fire, use only No.26 AWG or larger telecommunication line cord.

Warning

This equipment contains a ring signal generator (ringer), which is a source of hazardous voltage. Do not touch the RJ-11 (phone) port wires (conductors), the conductors of a cable connected to the RJ-11 port, or the associated circuit-board when the ringer is active. The ringer is activated by an incoming call.

Warning

During this procedure, wear grounding wrist straps to avoid ESD damage to the card. Do not directly touch the backplane with your hand or any metal tool, or you could shock yourself.

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Installation

Preventing Electrostatic Discharge Damage

Electrostatic discharge (ESD) is a transfer of electrostatic charge between bodies of different electrostatic potentials, such as an operator and a piece of electrical equipment. It occurs when electronic components are improperly handled, and it can damage equipment and impair electrical circuitry. Electrostatic discharge is more likely to occur with the combination of synthetic fibers and dry atmosphere. Always use the following ESD-prevention procedures when removing and replacing components:
Step 1

Wear an ESD-preventive wrist strap that you provide, ensuring that it makes good skin contact.

Caution

To properly guard against ESD damage and shocks, the wrist strap and cord must operate effectively. Always observe the warnings in the Warnings section on page 2-2. Do not touch any exposed contact pins or connector shells of interface ports that do not have a cable attached. If cables are connected at one end only, do not touch the exposed pins at the unconnected end of the cable.

Step 2

Note

This device is intended only for use in residential and commercial environments.

Caution

Periodically check the resistance value of the antistatic strap, which should be between 1 and 10 megohms (Mohms).

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Installation Preparing for Installation

Unpacking the Box

Table 2-1 lists the items that come with your router. All these items are in the accessory kit that is inside the box that your router came in. If any of the items is missing or damaged, contact your customer service representative.
Table 2-1 Router Box Contents

Power cord (black) Desktop power supply ADSL cable (lavender) Console cable, RJ-45-to-DB-9 (light blue) Async modem cable for dial backup and remote management, RJ-45-to-DB-25 (light blue) (ORDERED SEPARATELY) Ethernet cable (yellow) Product documentation

To prepare for installation, follow these steps:

Step 1 Step 2

Obtain the ADSL line. Remove the yellow Ethernet cable, light blue console cable, lavender ADSL cable, and product documentation from the Open Me First bag. Remove the desktop power supply and the black power cord from the accessory kit. Gather the Ethernet devices to be connected to the router: hub, server, workstation, or PC. If you plan to connect an analog telephone or fax machine, gather these devices. You must also provide the telephone cable to connect each device. If you plan to configure the software using a terminal or a PC connected to the router, provide the terminal or PC.

Step 3 Step 4

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Note

An optional cable used for connecting a Cisco 837 routers console port to an async modem is available for dial backup and remote management. (The SOHO 97 router does not need this cable.) This SOHO/800 Series Router Modem Cable needs to be ordered separately. Contact your router vendor to order this cable.

Preventing Damage to the Router

Follow these guidelines when connecting devices to your router:

Connect the color-coded cables supplied by Cisco Systems to the color-coded ports on the back panel. If you must supply your own cable, see Appendix A, Specifications and Cables, for cabling specifications. If this appendix does not provide specifications for a particular cable, we strongly recommend that you order the cable from Cisco Systems. If the symbol of suitability ( ) appears above a port, you can connect the port directly to a public network that follows the European Union standards.

Warning

If the symbol of suitability with an overlaid cross ( ) appears above a port, you must not connect the port to a public network that follows the European Union standards. Connecting the port to this type of public network can cause severe injury or damage to your router.

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Installation Mounting the Router

Mounting the Router

You can mount the router on one of the following surfaces:

Table or other horizontal surface Wall or other vertical surface

Mounting on a Table
Place the router firmly on a table, and perform the procedure given in the Installing the Router section on page 2-10.

Caution

Do not cover or obstruct the router vents, which are located on the sides of the router. If the vents are covered or obstructed, overheating could occur and cause damage to the router.

Mounting on a Wall
You can mount the router on a wall or other vertical surface by using the molded mounting brackets on the bottom of the router and two number-six, 3/4-in. (M3.5 x 20 mm) screws. You must provide the screws. Figure 2-1 shows the mounting brackets.

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Figure 2-1

Wall-Mounting Brackets (Bottom of Router)

2 3

1 2

Front panel of router Mounting bracket

3 4

Distance between two mounting brackets (7 5/8 in. or 19.35 cm) Bottom of router

Caution

If you are mounting the router on drywall, use two hollow-wall anchors (1/8-in. with 5/16-in. drill bit, or M3 with 8-mm drill bit) to secure the screws. If the screws are not properly anchored, the strain of the network cable connections could pull the router from the wall. The following requirements must be met when you mount the router:

Because the LEDs are used as status and problem indicators, the LEDs on the front panel must face upward and must be easily visible. The back panel must face down to reduce strain on the cable connections. The power supply must rest on a horizontal surface, such as the floor or a table. If the power supply is not supported, strain on the power supply cable could cause it to disconnect from the connector on the router back panel.

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Installation Mounting the Router

To mount the router, follow the steps given after Figure 2-2.
Figure 2-2 Mounting Router on a Wall

3 7
A D XD SL T X
D CD R

OK

CI SC O 80 0
SE RI ES

1 2

EC 4 OM

PU TE RX RS D
TX D

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Two number-six, 3/4-in. screws Distance between the two screws (7 5/8 in. [19.35 cm]) Cisco 837 router Mounting brackets

Maximum distance between the router and the power supply (6 ft [1.8 m]) Horizontal surface for placing the power supply. Distance between the screw and the wall (1/8 in. [0.32 cm]).

2 3 4

6 7

Perform the following steps to mount the router on the wall:

Step 1 Step 2 Step 3

Secure two screws 7 5/8 inches (19.35 cm) apart into a wall and 1/8 inch (0.32 cm) from the wall. Hang the router on the screws as shown in Figure 2-3. Place the power supply on a horizontal surface.

Installing the Router

To install the router, you need to perform the following tasks in the following order:
1. 2. 3. 4. 5.

Connect the Ethernet devices to the router. Connect the ADSL line. Connect a terminal or PC to the router for software configuration using the command-line interface (CLI) or for troubleshooting. Connect the router to the power source. Verify the links, using the router LEDs.

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Chapter 2

Installation Installing the Router

Connecting Ethernet Devices

You can use a cable to connect an Ethernet device to the routers LAN port.

Connecting a Server, PC, or Workstation

Follow the steps given after Figure 2-3 to connect the router to a PC with an Ethernet network interface card (NIC) installed, or to connect a server or workstation to the router. (Figure 2-3 shows a Cisco 837 router, but it also applies to a SOHO 97 router. The procedure applies to both the Cisco 837 router and the SOHO 97 router.) The Ethernet port on the Cisco 837 router and the SOHO 97 router supports the auto-crossover function, whose autosensing ability allows the router to connect automatically to the hub or PC.

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Figure 2-3

Connecting a Server, PC, or Workstation to the Router

1 2

ETHERN

ET CONSOLE

Cisco 837
ADSL

1 2 3

Cisco 837 router Yellow Ethernet cable Ethernet port 4

4 5

PC RJ-45 port on the network interface card (NIC)

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Installation Installing the Router

Perform the following steps to connect the PC to Ethernet port 4 (or to port 1, 2, or 3) on the router:
Step 1 Step 2

Connect one end of the yellow Ethernet cable to Ethernet port 4 on the router. Connect the other end of the yellow Ethernet cable to the RJ-45 port on the NIC of the PC, server, or workstation.

Note

Leave the PCs that you connect to the router turned off until after you complete router installation. You can connect additional servers, PCs, or workstations to Ethernet ports 1, 2, and 3. To verify the connection, check that the Ethernet 1 LED is on after you complete the router installation.

Connecting an ADSL Line

The procedure for connecting an ADSL line depends on the router and, in some cases, on the location. Figure 2-4 shows how to connect the ADSL line to a cable wall jack. Follow the steps given after Figure 2-4 to connect the ADSL line to a cable wall jack. (Figure 2-4 depicts a Cisco 837 router, but it also applies to the SOHO 97 router. The connection procedure applies to both the Cisco 837 router and the SOHO 97 router.)

Warning

Do not work on the system or connect or disconnect cables during periods of lightning activity.

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Figure 2-4

Connecting an ADSL Line to a Wall Jack

ETHERN

ET CONSOL E

Cisco 837
ADSL +18 VDC

ON
OFF

ADSL port

End of the RJ-11 cable that connects to the wall jack

Perform the following steps to connect the ADSL line to the router and a cable wall jack:
Step 1 Step 2

Connect one end of the ADSL cable line to the ADSL port on the router. Connect the other end of the RJ-11 cable to the wall jack.

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Installation Installing the Router

Connecting a Terminal or PC to the Routers Console Port (Optional)

You can connect either a terminal or a PC to the routers console port. You can use the terminal or PC for configuring the software via the command-line interface (CLI) or for troubleshooting. To connect a terminal or PC, follow the steps given after Figure 2-5. (Figure 2-5 shows a Cisco 837, but it also applies to the SOHO 97 router. The connection procedure applies to both the Cisco 837 router and the SOHO 97 router.)

Note

Unless you are an experienced network administrator, it is recommended that you use the Cisco Router Web Setup software to configure the router. Use of this software is described in the Using Cisco Router Web Setup to Configure the Router section on page 2-21.
Figure 2-5 Connecting a Terminal or PC to the Routers Console Port

ETHERN ET CONSOL E 4

Cisco 837
ADSL +18 VDC

ON

1 2

Console port on the router

DB-9 connector

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Chapter 2 Installing the Router

Installation

Perform the following steps to connect the routers console port to a terminal or PC:
Step 1 Step 2

Connect the RJ-45 connector on one end of the light blue cable to the console port on the router. Connect the DB-9 connector on the other end of the cable to the terminal or PC.

If you have experience configuring Cisco routers and prefer to use the CLI, refer to the Cisco 800 Series Routers Software Configuration Guide for instructions on configuring the router.

Connecting the AC Adapter

To connect the power supply, follow the steps given after Figure 2-6. (Figure 2-6 depicts a Cisco 837 router, but it also applies to the SOHO 97 router. The connection procedure applies to both the Cisco 837 router and the SOHO 97 router.)

Warning

The device is designed to work with TN power systems.

Warning

This product relies on the buildings installation for short-circuit (overcurrent) protection. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15A U.S. (240 VAC, 16A international) is used on the phase conductors (all current-carrying conductors).

Warning

This equipment is intended to be grounded. Ensure that the host is connected to earth ground during normal use.

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Installation Installing the Router

Figure 2-6

Connecting the AC Adapter

ETHERN ET CONSOL E 4

Cisco 837
ADSL +18 VDC

ON
OFF

5 4

1 2 3

Cisco 837 router Router input jack Power cord

4 5

Desktop power supply Power cord plug

Perform the following steps to connect the router to the AC adapter:

Step 1 Step 2 Step 3

Connect one end the power supply cable to the routers input jack. Connect the other end of the power supply cable to the desktop power adapter. Plug the power cord of the desktop power adapter into an electrical outlet.

Note

Be sure to use the power supply that was shipped with your router. Although you may be able to connect another Cisco power supply to your router, that power supply may not provide all the features that are provided by the power supply that shipped with your router.

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Connecting the Console Port to an Async Modem

The Cisco 837 router is designed with the dial backup function, allowing you to connect an analog modem to the console port as a backup link to the WAN port in case the ADSL service goes down. The Cisco 837 router supports both the dial backup and remote management features; the SOHO 97 supports only the remote management function.

Note

To connect an analog modem to the console port, you will need an optional SOHO/800 Series Router Modem Cable. Contact your router vendor to order this cable. To connect the Cisco 837 routers console port to an async modem, follow the steps given after Figure 2-7. This procedure applies only to the Cisco 837 router.

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Installation Installing the Router

Figure 2-7

Connecting the Console Port to an Async Modem

ETHERN ET CONSOL E 4

Cisco 837
ADSL +18 VDC

ON
OFF

2 3

5 4
1
GHI ABC

2 5 8

DEF

3 6 9 #

4 7

PQRS

TUV

WXYZ

OPER

1 2 3

Cisco 837 router Console port Available port on an async modem

4 5

Wall jack Telephone

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Chapter 2 Using the Router LEDs to Check Links

Installation

Perform the following steps to connect the Cisco 837 routers console port to an async modem:
Step 1 Step 2 Step 3 Step 4

Connect the RJ-45 end of the SOHO/800 Series Router Modem Cable to the Cisco 837 routers console port. Connect the DB-25 connector at the other end of the SOHO/800 Series Router Modem Cable to an available port on the async modem. Connect one end of the RJ-11 cable to the wall jack. Connect the other end of the RJ-11 cable to the telephone line.

Using the Router LEDs to Check Links

Use the LEDs on the front of the router to check the links between the router and any attached Ethernet devices or telephones. See Table 1-2 on page 1-6 to verify the link status of devices attached to Cisco 837 and SOHO 97 routers.

Configuring the Router

When you finish installing the router, you must configure the router software. First, check the PC configurations to ensure that all the connected PCs will be able to communicate with the router. Then configure the router software, using the web interface.

Checking the PC Configuration

Each PC that is connected to the router must be configured to use TCP/IP and to obtain its IP address automatically. Follow these steps to configure each PC that is running Microsoft Windows NT or Microsoft Windows 95 or 98. If the PC is running a different version of Microsoft Windows, refer to the documentation that came with the PC.
Step 1

Start the PC, and open the Control Panel.

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Step 2 Step 3

Click the Network icon to display the Network window. Verify that TCP/IP has been added and associated with the Ethernet adapter. TCP/IP is shown as a cable icon in the Configuration window on Microsoft Windows 95 and 98; it is shown as a cable icon in the Protocol window on Microsoft Windows NT. If the icon is not visible, click Add, and add the Microsoft TCP/IP protocol. To verify that the PC is configured to obtain an IP address automatically, click the TCP/IP cable icon, and select the IP address tab in the TCP/IP Properties window. Check Obtain an IP address from a DHCP server if it is not checked. The IP address and Subnet mask fields should be grayed out. Click OK to accept all changes and exit this window. Then click OK in the Network window. To reboot the PC, click Yes if you are prompted.

Step 4

Step 5 Step 6

For more information on how to configure TCP/IP, refer to the Cisco Router Web Setup Troubleshooting Guide, which is available on Cisco.com.

Using Cisco Router Web Setup to Configure the Router

Cisco strongly recommends that inexperienced network administrators use the Cisco Router Web Setup application that has been installed on the router. To use this application, complete the following steps:
Step 1 Step 2

Start, or restart, one of the PCs connected to the router through Ethernet port 1, 2, 3, or 4. Open a web browser. Make sure that your browser is set to work in online mode.

In Internet Explorer, click the File menu, and verify that the work offline option is unchecked. In Netscape, the default selection in the File menu is set to work online.

Step 3

Enter the universal resource locator (URL) http://10.10.10.1. The CRWS home page will appear in one or two minutes.

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Installation

Tip

If the CRWS home page does not appear when you enter the URL http://10.10.10.1, test the connection between the PC and the router by doing the following:
1. 2. 3.

Check that the OK LED on the router is on, and check the cable connection between the router and the PC. If the CRWS home page still does not appear, verify that the web browsers work offline option is disabled. If the web page still does not appear, verify that the PC is automatically configured to receive an IP address. Follow the instructions in the Cisco Router Web Setup Troubleshooting Guide, which is available on Cisco.com. If the PC is configured to automatically receive an IP address, but the web page still does not appear, select Start/Run, type winipcfg in the Run window, and examine the address in the IP address field. The address should be in the format 10.10.10.X, in which X is a number that is equal to or greater than 2; for example, 10.10.10.2, or 10.10.10.3. If the IP address is not in this format, verify that an Ethernet adapter name is visible in the Adapter field. If there is no name in the field, return to Step 3 in the Checking the PC Configuration section on page 2-20, and add TCP to the list of protocols. Then return to the Using Cisco Router Web Setup to Configure the Router section on page 2-21, and complete the procedure.

4.

Step 4

If you have no special configuration requirements, click the Router Setup link on the home page, and then click Easy Setup. (This may appear as Quick Setup.) Then, enter the username and password provided to you by your Internet service provider, and click Apply. If you need to configure special features such as Network Address Translation (NAT), click the appropriate links on the home page, and complete the configuration screens. Click the Password link on the home page, and set a password for the router. Click the Test Connection link on the home page, and allow the connection to be tested.

Step 5

Step 6 Step 7

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Step 8

Select Start/Run, and type winipcfg in the Open field of the Run window. When the IP Config window appears, click Release to release the PCs IP address. Then click Renew to renew the PCs IP address. Alternatively, open the Run window and enter ipconfig /release to release the PCs IP address.Then enter ipconfig /renew to renew the IP address of the PC.

Step 9

Open a web browser on the PC, and connect to a website.

The router installation is complete when you have connected to a website.

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C H A P T E R

Troubleshooting
This chapter describes symptoms of problems that could occur with the Cisco 837 or SOHO 97 routers, identifies the likely underlying problems, and provides steps for solving the problems. The problems are grouped as follows:

Problems During First Startup Problems After Router Is Running

For more information about problems that could occur with the software, refer to the Cisco 800 Series Routers Software Configuration Guide.

Before You Call Your Cisco Reseller

Some of the solutions in this chapter instruct you to contact your Cisco reseller. Before you contact your reseller, make sure that you have the following information available:

Router model and serial number (on the back panel) Maintenance agreement or warranty information Date you received the router Brief description of the problem Brief description of the steps you have taken to solve the problem

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Troubleshooting

Problems During First Startup

Table 3-1 lists problems that could occur the first time you turn on the router.
Table 3-1 Problems During First Startup

Symptom All LEDs, including OK LED, are off.

Problem No power to router

Solutions Perform the following steps:

1. 2. 3. 4.

Make sure that the power switch is set to ON. Make sure that all connections to and from the power supply are secure. Make sure that the power outlet has power. If the problem continues, the power supply might be faulty. Contact your Cisco reseller. To make sure that you have cabled the device correctly, see the Connecting a Terminal or PC to the Routers Console Port (Optional) section on page 2-15. Make sure that the connectors at both ends of the cable are securely seated. Make sure that the cable is not physically damaged. If it is damaged, order another cable from Cisco or replace it with a similar cable. To make sure that you are using the correct cable, see Appendix A, Specifications and Cables.

No connection to A cable-related problem: Ethernet device. (Ethernet 1 LED is Improperly off.) connected cable.

Perform the following steps:

1.

Damaged cable.
2. 3.

No connection to ADSL link. (The CD LED on the front panel is off for a long time.) No connection to ADSL link. (The CD LED on the front panel is off for a long time.)

Wrong cable

Improperly connected cable

To make sure that you have connected the ADSL cable properly, see the Connecting an ADSL Line section on page 2-13. Make sure that the connectors at both ends of the cable are securely seated.

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Troubleshooting Problems After Router Is Running

Problems After Router Is Running

Table 3-2 lists problems that could occur after the router has been up and running.
Table 3-2 Problems After Router Is Running

Symptom Problems with Ethernet connection. (ETHERNET LED 1, 2, 3, or 4 is off.)

Problem A cable-related problem:

Solutions Perform the following steps:

1. 2.

Disconnected cable. Damaged cable.

Make sure that the connectors at both ends of the cable are secure. Make sure that the cable is not physically damaged. If it is damaged, order another cable from Cisco Systems or replace it with a similar cable. Make sure that the connectors are secure at both ends of the cable. Make sure that the cable is not physically damaged. If it is damaged, order another cable from Cisco Systems or replace it with a similar cable.

Connection to the ADSL line A cable-related is intermittent or lost. (The CD problem: LED on the front panel is off.) Disconnected cable.

Damaged cable.

Connection to the ADSL line Problem with ADSL or WAN port is loose. (The CD line or WAN service. LED and the ETHERNET LED 1, 2, 3, or 4 on the front panel are off).

Contact your ADSL line or WAN service provider to determine whether there is a problem with the ADSL or WAN service.

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Troubleshooting

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A P P E N D I X

Specifications and Cables

This appendix provides system, port, and cabling specifications for the Cisco 837 and SOHO 97 routers.

System Specifications
Table A-1 outlines the system specifications for the routers.
Table A-1 System Specifications

Description Physical Dimensions Dimensions (H x W x D) Weight (does not include desktop power supply) Environmental Operating Ranges Nonoperating temperature Nonoperating humidity Nonoperating altitude Operating temperature Operating humidity Operating altitude

Design Specification 2.0 x 9.7 x 8.5 in. (51 x 246 x 216 mm) 1.48 lb. (0.67 kg) 4 to 149F (20 to 65C) 5 to 95% relative humidity 0 to 15,000 ft (4570 m) 32 to 104F (0 to 40C) 10 to 85% relative humidity 0 to 10,000 ft (3000 m)

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Appendix A Port Connector Pinouts

Specifications and Cables

Table A-1

System Specifications (continued)

Description Router Power AC input voltage Frequency Power consumption Voltage

Design Specification 100 to 240 VAC 50 to 60 Hz Maximum of 18W 18 VDC For information on regulatory compliance, refer to the Regulatory Compliance and Safety Information for Cisco 800 Series and SOHO Series Routers document that shipped with your router.

Warning

Ultimate disposal of this product should be handled according to all national laws and regulations.

Port Connector Pinouts

This section provides pinouts for the following connectors:

Console (for connecting a terminal or PC)See Table A-2. ADSLSee Table A-3.
Console Connector Pinouts (RJ-45)

Table A-2

Pin 1 2 3 4 5 6

Function RTS DTR TXD GND GND RXD

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Specifications and Cables Port Connector Pinouts

Table A-2

Console Connector Pinouts (RJ-45) (continued)

Pin 7 8

Function DSR CTS

The console port is configured as a data communications equipment (DCE) device. The default parameters for the console port are as follows:

9600 baud Eight data bits No parity One stop bit

Table A-3 shows ADSL connector pinouts for the Cisco 837 and SOHO 97 routers.
Table A-3 ADSL Connector Pinouts (RJ-11)

Pin 1 2 3 4 5 6

Function Loopback to pin 6 Unused Tip Ring Unused Loopback to pin 1

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Specifications and Cables

Cabling Specifications
This section provides specifications for the following Ethernet cables, which you might need to provide:

Straight-through cables Crossover cables

This section also provides information on the maximum cable distance that may be used in connecting equipment to the router.

Ethernet Cable Specifications

Table A-4 lists the specifications for straight-through and crossover Ethernet cables.
Table A-4 Ethernet Cable Specifications

Type 10BASE-T 100BASE-T

Category Category 3 or 5 Category 5 or above

Maximum Cable Distances

Table A-5 provides the maximum distance of Ethernet and telephone cables that you can use to connect equipment to the router.
Table A-5 Maximum Cable Distance

Cable Ethernet and telephone cables

Maximum Distance 328 ft (100 m)

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Numerics
10/100BASE-T 1-2 100BASE-T A-4 10BASE-T A-4

cables and router damage 2-6 cabling distance, maximum (table) A-4 caution, defined x Cisco Router Web Setup 2-21 connecting AC adapter 2-16 console port to async modem 2-18 power supply 2-16 terminal or PC to console port 2-15 console port 1-2 conventions x

A
AC adapter, connecting 2-16 accessory kit 2-5 adapter, included 2-5 ADSL line, connecting (figure) 2-13 port 1-2 altitude specifications (table) A-1 autosensing 1-1

D
damage to the router, preventing 2-6 dial backup 1-1 documentation, included with router 2-5 dying gasp 1-2

B
back panel (figure) 1-5

E C
cables included with router 2-5 electrostatic damage, preventing 2-4 encryption 1-1 Ethernet cable specifications A-4 European Union standards 2-6

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Index

F
feature summary 1-2 Flash memory 1-2 front panel (figure) 1-4

N
note, defined x

P
PC configuration, checking 2-20 pinouts A-2 power description A-2 problems 3-2 power supply, connecting 2-16 preinstallation activities 2-5 problems after router is running 3-3 during first startup 3-2 procedure for installing the router 2-10 to 2-17

H
hardware-based encryption 1-1 humidity specifications A-1

I
installation preparing for 2-1 verifying 2-20 IPSec Hardware Accelerator 1-3

L
LED functions (table) 1-6

R
related documentation xii router unpacking 2-5, ?? to 2-5 router damage, preventing 2-6

M
mounting bracket 2-8 mounting router table 2-7 wall 2-7

S
safety warnings 2-2 SDRAM 1-2 software-based encryption 1-1

Cisco 837 Router and SOHO 97 Router Hardware Installation Guide

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Index

specifications cabling A-4 system A-1 startup problems 3-2 straight-through cable 1-1 synchronous DRAM see SDRAM 1-2

T
temperature specifications A-1 troubleshooting after router is running 3-3 during first startup 3-2

U
unpacking the router 2-5, ?? to 2-5

W
wall brackets (figure) 2-8 wall mounting 2-7, 2-9 warning, defined x warnings, installation 2-2 weight specifications A-1

Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02

IN-7

Index

Cisco 837 Router and SOHO 97 Router Hardware Installation Guide

IN-8

78-14781-02