Dispatch Software Application SmartPTT Test Procedure 2013

This document contains information about test procedures of SmartPTT application regarding its general functionality in IP Site Connect Network. It doesnt contain information about specific features testing and MOTOTRBO equipment testing. Procedures may vary depending on required and frequently used functionality for each customer.

Table of contents
1. Test Procedure of SmartPTT general functionality .......................................................... 2 1.1. SmartPTT Radio Service status test .......................................................................... 2

1.2. Launching SmartPTT Dispatcher application ............................................................. 2 2. Test procedure of Dispatcher-Radio communication ....................................................... 2 2.1. Subscriber radio registration on Dispatcher Console....................................................... 2 2.2. All Call from Dispatcher Console ............................................................................... 3 2.3. 2.4. 2.5. 2.6. 2.7. 2.8. 2.9. 2.10. 2.11. Private Call between Dispatcher and Subscriber ........................................................... 3 Group Call with Dispatcher participation ..................................................................... 3 Emergency Alarm ..................................................................................................... 4 Emergency Call......................................................................................................... 4 Call Alert ................................................................................................................. 5 Radio Check ............................................................................................................. 5 Radio Monitoring by Dispatcher ................................................................................. 5 Blocking and Unblocking Radio by Dispatcher ............................................................. 6 Text Message Exchange between radio subscribers and Dispatcher ................................ 6

2.12. Deferred actions ........................................................................................................ 7 3. Phone Calls Test Procedure (IP Site Connect Network) ................................................... 8 3.1. Private Phone Call initiated by phone subscriber ........................................................... 8 3.2. 3.3. Group Phone Call initiated by phone subscriber ............................................................ 8 Phone Call initiated by Radio subscriber ...................................................................... 8

3.4. Phone call between Radio and Phone subscribers initiated by Dispatcher ........................ 9 4. Test Procedure of GPS functionality.............................................................................. 10 4.1. Saving GPS coordinates in database .......................................................................... 10 4.2. 4.3. Receiving and Processing GPS Locations from Radio Subscriber ................................. 10 Turning off GPS Location Requests from SmartPTT ................................................... 10

4.4. Show subscriber on the map ..................................................................................... 11 5. Test Procedure of Sound Recording. ............................................................................. 11

1. Test Procedure of SmartPTT general functionality 1.1. SmartPTT Radio Service status test
Presumable result SmartPTT Radioserver Configurator application is started. Comments

SmartPTT Radio Service status test # Actions Launch Radioserver Configurator: go to Start menu->All Programs1 >SmartPTT-> Radioserver Configurator Take a look at the main window of Radioserver Configurator. Make sure 2 that Service state is Started. If Service state is Stopped, click on Start button to start the Service.

Service state is Started.

1.2.
# 1 Actions

Launching SmartPTT Dispatcher application

Presumable result Login window is launched. Comments

Launching SmartPTT Dispatcher application

Launch SmartPTT Dispatcher at the Dispatcher work station: go to Start menu->All Programs->SmartPTT-> SmartPTT Dispatcher.

Choose Operator and enter Password Authorization in the system is successful (if its set for chosen Operator), click and SmartPTT Dispatcher is launched. OK button. Make sure that all components are In the list of Online Subscribers all available in Subscriber Panel in the list necessary slots, groups and subscribers are of Online subscribers. displayed.

2.

Test procedure of Dispatcher-Radio communication 2.1. Subscriber radio registration on Dispatcher Console

Subscriber Registration after switching the radio on # Actions Presumable result Comments

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Switch the Radio A on

Radio A sends registration request to the SmartPTT Radioserver. Radio status is changed to Online.

Switch the channel of the Radio A to Radio A is registered on another channel the slot 2 of the same repeater (IP Site (e.g. slot 2) Connect Network).

2.2.
All Call # 1 Actions

All Call from Dispatcher Console

Presumable result One-way communication is established between Dispatcher and Radios A, B and C. (One-to-Many Communication)

Comments

Move Radio A, Radio B and Radio C to the same channel (e.g. Slot 1). Select Slot 1 channel in Subscriber Panel of SmartPTT Application and click on PTT button nearby.

2.3.
Private Call # 1 Actions In Subscriber Panel select Radio A and click PTT nearby

Private Call between Dispatcher and Subscriber

Presumable result Two-way half-duplex communication is established between Dispatcher and Radio A. (One-to-One communication) Two-way half-duplex communication is established between Dispatcher and Radio A. In the application you will see pop up subscriber window where call type (Private Call) and time are displayed. (One-to-One communication)

Comments

On the Radio A select Dispatcher Contact or manually enter Dispatchers ID and push Radio PTT button.

2.4.
Group Call # 1 Actions

Group Call with Dispatcher participation

Presumable result

Comments

In Subscriber Panel select Group 1 in Half-duplex group communication is which Radio A and Radio B are established between Dispatcher and Radios A and B which are included in Group 1. included and click PTT nearby. (Many-to-Many Communication). From Radio A contact list select Group Half-duplex communication is established between Dispatcher and Radio A and 1 contact and press PTT button.

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Radio B (Many-to-Many Communication). In the application you will see pop up Group window where call type (Group Call) and time are displayed.

2.5.
Emergency Alarm # 1 Actions

Emergency Alarm

Presumable result

Comments

On Radio A press button In SmartPTT application you will see pop . preprogrammed for Emergency Alarm up call window in which event type sending. (Emergency Alarm) and time are displayed. In SmartPTT application Slot (Channel) on which Emergency Alarm was sent are highlighted with red color.

2.6.
Emergency Call # 1 Actions

Emergency Call

Presumable result

Comments

On Radio A press button In SmartPTT application you will see pop . preprogrammed for Emergency Alarm up call window in which event type sending. (Emergency Alarm) and time are displayed. In SmartPTT application Slot (Channel) on which Emergency Alarm was sent are highlighted with red color.

Press PTT on the Radio A.

Half-duplex communication is established between Dispatcher, Radio A and Radio B which are included to Group 1 (Group 1 is assigned to PTT button by default). In SmartPTT application you will see pop up Group Call Window in which event type (Emergency Call) and time are displayed.

Release PTT on the Radio A and press Radios A and B included to Group 1will hear Emergency Group call. PTT button in the Group Call Window. When call is ended, in subscriber panel click on right arrow to expand Slot 1 (channel) menu. SmartPTT turns off Emergency mode. Red channel highlighting goes off.

and select Exit Emergency Mode.

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On Radio A press button assigned to turn off emergency mode.

Radio A goes out of Emergency mode.

2.7.
Call Alert # 1 Actions

Call Alert

Presumable result

Comments

In Subscriber Panel double click on Call Alert is sent to Radio A and on Radio Radio A to open Subscriber Call A Audio signal is played which notify Window. In Call window click on Call subscriber about incoming Call Alert. Alert button to send command to Radio A. On Radio A press PTT button. Two-way half-duplex communication is established between Dispatcher and Radio A On SmartPTT Dispatcher Console pop up Call Window is appeared in which event type (Private Call) and time are displayed.

2.8.
Radio Check # 1 2 Actions Expand Service menu and select Radio Check.

Radio Check

Presumable result Radio Check window is opened. Pop up call window is appeared in SmartPTT application. You will see information about subscriber availability: Subscriber is available.

Comments

Specify Radio A ID or IP (depending on the subscriber ID input method) and select control stations which should be used to check the subscriber availability and click Send button. Switch off Radio A. Repeat actions from paragraphs 1-2.

Pop up call window is appeared in SmartPTT application. You will see information about subscriber availability: Subscriber is unavailable.

2.9.
Radio Monitoring # 1 Actions

Radio Monitoring by Dispatcher

Presumable result Application establishes latent private call to Radio A and Radio A is transmitting voice around the radio during the specified

Comments

In Subscriber Panel double click on Radio A to open Subscriber Call Window. In Call window click on

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Monitoring button to send Monitoring period of time. command to Radio A. On SmartPTT Dispatcher Console pop up Call Window is appeared in which event type (Monitoring) and time are displayed.

2.10.

Blocking and Unblocking Radio by Dispatcher

Blocking and unblocking radio by Dispatcher # 1 Actions In Subscriber Panel double click on Radio A to open Subscriber Call Window. In Call window click on Block Radio button to block the radio. Presumable result Radio A receives block command and it is turned to inactive mode. Radio is disabled. Nothing is displayed on its screen. Radio does not response to clicking actions and it does not revert to normal operating mode even if you power it down and then up. Radio A receives command to unblock the radio, and radio is reverted to normal operating mode. Comments

Click Unblock Radio in Subscriber Call Window.

2.11. Text Message Exchange between radio subscribers and Dispatcher

Text Messages # 1 Actions In Subscriber Panel double click on Radio A to open Subscriber Call Window. In Text Message field type text message and press Send Button or Enter on your keyboard. Presumable result Radio A receives Text message and it is displayed on radio screen. In Subscriber Call Window you will see text of the message and delivery time. It means that text message is delivered to the Radio A. On SmartPTT Dispatcher Console pop up Subscriber Call Window is appeared in which text of the message and time are displayed. Radios A, B and C receive text message and it is displayed on their screens. On SmartPTT Dispatcher Console pop up Group Call Window is appeared with the following information: Time> Message is sent Text. Radio A receives Text message and it is displayed on radio screen. Comments

Go to menu of Radio A and select Messages->Write. Type text message, press OK and then Send. Select Dispatcher Contact Name (PC Contact or Private Contact) and press OK. In Subscriber Panel double click on Group 1 (in which Radio A, B and C are included) to open Group Call Window. In Text Message field type text message and press Send Button or Enter on your keyboard. In Subscriber Panel double click on Radio A to open Subscriber Call

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Window. Click on Message button (which is near Send button) to open Send Message Window. Select Template and click on Send button.

In Subscriber Call Window you will see text of the message and delivery time. It means that text message is delivered to the Radio A.

2.12.
Deferred actions Voice message # 1 Actions Switch off Radio A.

Deferred actions
Presumable result Create Deferred Action Window is opened. Comments

In Subscriber Panel double click on Radio A (even if its in Offline List of subscribers) and select Create Deferred Action. 2 In Create Deferred Action Window click on Record button and start recording voice message. After you finish click on Stop button. Click on Save button to save recorded file as deferred action. Switch on Radio A. Audio message is recorded and saved. (To make sure that file is saved, go to Service>View deferred actions->select Radioserver and click on Load action list).

As soon as the Radio A registers in Online List of Subscribers, Loudspeaker of Radio A it will receive recorded file.

Deferred actions Text message # 1 Actions Switch off Radio A. In Subscriber Panel double click on Radio A (even if its in Offline List of subscribers) and select Create Deferred Action. 2 In Create Deferred Action Window tick Send text message field and type text. After you finish click on Save button. Note. Unselect Send Audio Message if you send only deferred text message. Switch on Radio A. As soon as the Radio A registers in Online List of Subscribers, message will be delivered to Radio A. Text message is saved. (To make sure that it is saved, go to Service->View deferred actions->select Radioserver and click on Load action list). Presumable result Create Deferred Action Window is opened. Comments

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3.

Phone Calls Test Procedure (IP Site Connect Network) 3.1. Private Phone Call initiated by phone subscriber

Private Phone Call initiated by phone subscriber

# 1

Actions Dial Radio A ID from the phone. If there is any Private Call Mask specified in Radioserver Configurator, first dial Private Mask and then Radio A ID.

Presumable result Loudspeaker of the Radio A produces the sound which notifies user about incoming phone call.

Comments

Press PTT on the Radio A

Two-way half-duplex communication is established between phone subscriber and Radio A. Connection between Radio A and phone subscriber is broken. Loudspeaker of the Radio A produces the busy tone which notifies radio subscriber that phone call is ended.

Hang up to end phone call.

3.2.

Group Phone Call initiated by phone subscriber

Group Phone Call initiated by phone subscriber

# 1

Actions Dial Group ID (in which Radio A, B and C are included) from the phone. If there is any Group Call Mask specified in Radioserver Configurator, first dial Group Mask and then Group ID.

Presumable result Loudspeakers of the Radio A, Radio B and Radio C produce the sound which notifies users about incoming phone call.

Comments

Press PTT on one of the radios.

Half-duplex communication is established between phone subscriber and group of radio subscribers. (Many-to-Many Communication) Connection between Group 1 and phone subscriber is broken. Loudspeakers of the radios produce the busy tone which notifies radio subscriber that phone call is ended.

Hang up to end phone call.

3.3.

Phone Call initiated by Radio subscriber

Phone Call initiated by Radio subscriber

#
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Actions

Presumable result

Comments

. 1

Go to menu of Radio A and select Contacts->Manual Dial->Phone Number. Type phone number and press OK.

Phone Subscriber hears incoming telephone call. Loudspeaker of the Radio A informs that phone is ringing and Radio A is waiting when phone subscriber picks up the phone.

If you have predefined phone number in Contact List, you can choose it and When the phone subscriber picks up the press OK. Select Call Phone and click phone, he hears notification tone that this OK one more time. call is from radio network.

Two-way half-duplex communication is established between phone subscriber and Radio A. Loudspeaker of the Radio A produces short tone which notifies that the connection is established successfully. 2 Press BACK button on the Radio A keypad to end phone call Connection between Radio A and phone subscriber is broken. Loudspeaker of the radio produces the busy tone which notifies radio subscriber that phone call is ended. On the screen of the Radio A you will see message Ending Phone Call.

3.4.

Phone call between Radio and Phone subscribers initiated by Dispatcher

Phone call between Radio and Phone subscribers initiated by Dispatcher

# 1

Actions In Subscriber Panel double click on Radio A to open Subscriber Call Window. Click on Call Telephone Subscriber and select Phone subscriber to connect. If there is no necessary phone number in the list of phone subscribers, click on Dial button and enter phone number. Then click Connect.

Presumable result Phone subscriber selected by Dispatcher hears incoming phone call tone. Loudspeaker of the Radio A informs about incoming Phone Call. On SmartPTT Dispatcher Console you will the current phone call status: Ringing.

Comments

Establish the connection by picking up Two-way half-duplex communication is the phone. established between phone subscriber and Radio A. On SmartPTT Dispatcher Console you will the current phone call status: Call.

Hang up to end phone call.

Connection between Radio A and phone subscriber is broken. Loudspeaker of the radio produces the busy tone which notifies radio subscriber that phone call is ended. On the screen of the Radio A you will see

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message Call Complete.

4. Test Procedure of GPS functionality. 4.1. Saving GPS coordinates in database Saving GPS coordinates in database
# 1

Actions In SmartPTT Dispatcher application go to Settings->GPS Tick Save GPS Locations in Database. Click Finish.

Presumable result GPS Settings Window is opened. GPS Settings Window is closed. GPS information will be saved to database.

Comments

4.2. Receiving and Processing GPS Locations from Radio Subscriber Receiving and Processing GPS Locations from Radio Subscriber
# 1

Actions Provide GPS signal reception by Radio A. (Place the radio outdoor for some time or go outside with the radio) Sometimes it can take some time to receive GPS signal (about 10 minutes). In Subscriber Panel right-click on Radio A to open Subscriber Call Window and tick GPS Support and Show on Map (specify period of GPS location update). Click on Save button. In the main menu of SmartPTT Dispatcher go to Map->and open map to see subscriber on it.

Presumable result On the screen of the Radio A you will see filled satellite antenna sign. That means that radio receives and processes GPS signal. Subscriber Properties Window is closed. Radio A sends its location information according to GPS update time period. On the map you will see Radio icon with the actual GPS coordinates.

Comments

4.3. Turning off GPS Location Requests from SmartPTT Turning off GPS Location Requests from SmartPTT
# 1

Actions In Subscriber Panel right-click on Radio A to open Subscriber Call Window and unselect Show on Map and click on Save button.

Presumable result Subscriber Properties Window is closed. Radio A stops sending s its location information. Radio icon disappears from the map.

Comments

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4.4. Show subscriber on the map Show radio subscriber on the map
# 1

Actions In Subscriber Panel right-click on Radio A to open Subscriber Call Window and click on Find on Map button.

Presumable result On the map you will see Radio A icon with the current coordinates. If there are no valid GPS locations, then radio icon will be shown with the last received coordinates (saved in database).

Comments

5.

Test Procedure of Sound Recording.

Listening Recorded Calls

# 1

Actions

Presumable result

Comments

In SmartPTT Dispatcher click on Event The system event log appears. Logs in the Main Menu bar and select All Events. Select several events which contain sound records and click on Play Selected Records button. Click on Go to next record button. Click on Return to previous record button. Click on Stop Playback button. Play Records Window opens. Recorded files are sorted by date. Automatically the first record is played. Dispatcher starts to play the second record. Dispatcher starts to play the first record. File playing stops.

3 4 5

Conclusion: ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ____________________________________________________________________________

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