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GSM/UMTS NSS APS11 Installation

Installation Method 24-8062

May 10, 2006

Pkgid: 0000007
PROPRIETARY INFORMATION: The information contained in this document is the property of Nortel. Except as specifically authorized in writing, the holder of this document shall keep all information contained herein confidential and shall protect same in whole or in part from disclosure and dissemination to third parties. Nortel 2006 All Rights Reserved

May 10, 2006

Method 24-8062

Table of Contents
1.0 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.1 Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.2 Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.3 Reason for Reissue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.0 Material Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.1 Required Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.2 Tools & Test Sets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.3 Customer Supplied Materials / Client Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.3.1 Customer Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.4 Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.0 Precautions and Preparations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.1 Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.2 Preparations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.3 Check List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.0 Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.1.1 Server Hardware Baseline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.1.2 Server Software Baseline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.2 SPFS Common Procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.2.1 System Cabling (N240) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.2.2 Connecting to the Sun Netra N240. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Procedure 1 Connecting to the N240 Through the Console. . . . . . . . . . . . . . . . 4.2.3 Initial Power Up (N240) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.2.3.1 N240 Power Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.2.4 SPFS Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Procedure 2 SPFS Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.2.5 SPFS Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Procedure 3 SPFS Verification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.2.6 Modify System Information Using the CLI Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . Procedure 4 Using the CLI Tool to Modify System Information. . . . . . . . . . . . . 4.2.7 Using the CLI Tool to Modify/Setup NTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . Procedure 5 Modify/Setup NTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.2.8 Creating a User for Login Verification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Procedure 6 Creating a User Account for Nortel . . . . . . . . . . . . . . . . . . . . . . . . 4.2.9 Using the CLI Tool to Modify DNS Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 4.2.9.1 Modify DNS Configuration via the CLI Tool . . . . . . . . . . . . . . . . . . . . . . . . . . Procedure 7 Modify the DNS Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.2.10 Certificate Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.2.10.1 Certificate Authority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Procedure 8 HTTPS Certificate Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.2.10.2 Self Signed Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Procedure 9 Self Signed Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.2.11 Patching Sub Element (PSE) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Procedure 10 PSE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.2.12 SPFS Patching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Procedure 11 SPFS Patching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 5 5 5 6 6 6 7 7 8 9 9 9 9

10 10 10 10 11 11 12 12 13 13 15 15 20 20 21 21 27 27 29 29 31 31 31 34 35 35 37 37 40 40 42 42

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4.2.13 NPM Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Procedure 12 NPM Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.2.14 Client PC Setup for "Island DNS" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Procedure 13 Client PC Setup for Island DNS . . . . . . . . . . . . . . . . . . . . . . . . . 4.3 APS Installation and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Procedure 14 Installing and Configuring the APS Application. . . . . . . . . . . . . . 4.4 APS Application Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.4.1 Client Network Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Procedure 15 Client Network Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.4.2 APS EM Login Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Procedure 16 APS Application Launch Point Verification . . . . . . . . . . . . . . . . . 4.5 Oracle Data Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Procedure 17 Oracle Data Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.6 Sun N240 Back-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Procedure 18 Full System Back-up for Sun N240. . . . . . . . . . . . . . . . . . . . . . .

43 43 45 45 46 46 50 50 50 51 51 52 52 54 54

5.0 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 6.0 Appendices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Appendix A List of Time Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Last Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

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Figures
Figure 1 Netra 240 Server Front and Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

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Tables
Table 1 Tools & Test Sets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Table 2 APS Install. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

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Method 24-8062

1.0 General Information


1.1 Description
Purpose: The purpose of this method is to provide the procedures for installing and commissioning the Audio Provisioning Server (APS) Media Gateway for GSM NSS Solutions. Equipment: Sun N240 - NTRX51LC Application: This method applies to initial and extension applications. This method is currently only applicable to the APS11 release. Service Impact: None Skill Level Requirement: This method requires a minimum skill level of a Field Technician 3 or higher to perform the installation procedures.

1.2 Sequence
The installation of the APS is dependent on several other network elements to be installed and commissioned before the work outlined in this method can be completed. Refer to the appropriate Solution planning guide for overall solution installation sequence: This method is to be performed after the following methods: Method 04-0766, COAM Physical Installation Method 26-6232, ERS 8600 Commissioning for CS2K Installation Methods can be found at: http://gis.us.nortel.com

1.3 Reason for Reissue


This is the initial release of this IM. This IM closes the following CRs:

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2.0 Material Requirements


2.1 Required Documents
1. 2. 3. 4. Network Spec Book showing addressing schemes and network architecture. Method 0000007-45-0982, Global Workmanship Manual Method 0000007-24-0167, Patching Using NPM Regional Installation Safety Manuals (ISM). Contact your local site representative to obtain a copy. For example: Americas - Field Operations Safety Manual (SOP 030) EMEA Environmental Health & Safety Asia-Pacific Environmental Health & Safety

2.2 Tools & Test Sets


The Tools and Test Sets listed in Table 1 are required to perform this method.
Table 1 Tools & Test Sets Tool / Test Set # E003389

Qty. 1

Description Installation Data Toolkit

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2.3 Customer Supplied Materials / Client Information


The following Client Workstation(s) are supported: Microsoft Windows NT 4, 98, 2000 & XP 2.3.1 Customer Information Successful configuration and implementation of the APS is dependent on correct customer supplied information. This information must be available at the start of this method. Using the site specific Spec Book, completely fill in the required tables with all customer supplied information depending on the intended configuration of the servers.
Table 2 APS Install System Variable [General Information] SPFS Server Gateway Router IP Address SPFS Server Subnet Mask SPFS Server IP Address SPFS Server HostName APS Application IP Address (This may be the same as the SPFS Server IP Address or it may be a new IP) Time Zone (Appendix B) Office CLLI DNS - Required DNS-Domain Name Server IP Addresses 1 2 3 Search List 1 2 3 required Minimum required is 1 Value [defaults in brackets]

Minimum required is 1

NTP Server Primary NTP Server IP Address Secondary NTP Server IP Address HTTP (CA) Certificate Files Cert. file name (place in root dir.) Key file name (place in root dir.) optional optional GSM/UMTS NSS APS11 Installation / 7

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Table 2 APS Install System Variable Self Assigned Certificate Server Country Code Server State Server City Company Name Company Department Company FQDN Company Email Address optional optional optional optional optional optional optional Value [defaults in brackets]

2.4 Software
For ESD (Electronic Software Delivery), refer to NTP, NN10440-450 for additional information. APS11 Audio Provisioning Server - APS11.0 installation CD SPFS090 - 3 CDs No other materials are required to perform this method.

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3.0 Precautions and Preparations


3.1 Precautions
1. Observe the general safety precautions against personal injury and equipment damage outlined in the regional Installation Safety Manual at all times. Prior to integrating any equipment into the network it is critical to verify the IP Address assigned to the new equipment if it is not already assigned to existing equipment on the network. A Ping test should be performed prior to assigning IP Addresses to any equipment to verify the IP Address is not currently assigned. Verify no response is received when performing the Ping test prior to integrating any equipment into the network.

2.

3.2 Preparations
1. 2. It is strongly recommended that this method be read in its entirety before starting the operations presented herein. Prior to starting the operations presented in this method, arrange all materials, tools, and test equipment at the work location so as to minimize fatigue and inconvenience.

3.3 Check List


Verify the following items have been received and/or accomplished before proceeding with the procedure. F HTTPS Certificates for the server (x.509) F All Client and server software is on site F Completion of Section 2.3.1. F DNS is enabled for the solution - DNS entries must be provisioned on the DNS server for APS prior to performing this IM.

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4.0 Procedure
4.1 Overview
SPFS (Server Platform Foundation Software) refers to the NCL software package that contains base operating system and common tools, libraries and server functions used by EML applications. Common tools include PM Poller and EMS Proxy Services. APS (Audio Provisioning Server) - refers to the NCL software package that contains the APS application. This software enables the carrier to provision announcements on the UAS and Media Servers. 4.1.1 Server Hardware Baseline Netra 240 Platform 2 x 1.28 GHZ Ultra Sparc IIIi processors 1 MB Cache per CPU 4 GB DDR RAM 2 x 72 GB Hard drives (hot swappable) DVD-RW - 2X 2 Serial ports (1 connected to RJ45, 1 connected to DB9) 2 USB ports 1 PCI slot (on motherboard) 2 PCI slots (on PCI riser) 4 x 10/100/1000 Ethernet 4.1.2 Server Software Baseline APS requires the Nortel built software/OS called Server Platform Foundation Software (SPFS). Matching releases of APS and SPFS are required. For example, using the SPFS09 version of SPFS with the APS11 version of APS is supported.

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4.2 SPFS Common Procedures


4.2.1 System Cabling (N240) The system cabling section applies to APS initial installations and includes instructions for N240 servers. 1. 2. 3. Refer to IM 04-0766 for the Physical cable routing instructions. Refer to IM 26-0598 for the Physical termination instructions. Following the Job specs, connect the CAT 5 Ethernet cables into the appropriate ports. Please note the names of the interfaces: Simplex system: bge 0 - Not used bge 1 - Connected to LAN Router 0 bge 2 - Not used bge 3 - Connected to Lan Router 1

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4.2.2 Connecting to the Sun Netra N240 Perform Procedure 1 to connect to either the N240 for all APS installations. Using the data toolkit or Sun supplied cables, you will initially connect to the N240 server using a PC computer or laptop. This section should only be used once to bring the Sun Netras online and onto the IP network. Once completed, any further configuration should be done through the "Telnet" application unless instructed otherwise. Connection to the Sun N240 will be established using a RJ-45 Serial Cable and a RJ45-DB9 adapter. Connect one end of the RJ45 Serial cable to the N240 Serial MGT port (located on the rear of the Netra). Connect the other end to the adapter and then to the client PC/FT laptop.
Procedure 1 Connecting to the N240 Through the Console Step 1 Action Open a Hyperterminal session to the server. Launch the Hyperterm application. Enter APS in the Connection Description window and click [OK]. In the Connect To window, select COM1 from the Connect using menu and click [OK]. In the COM1 Properties window select the following port settings and click [OK]. Observation

i. Bits per second: 9600 ii. Data bits: 8 iii. Parity: None iv. Stop bits: 1 v. Flow Control: Xon / Xoff
2 If you are connected to a Sun N240 that is currently running, you should see a log in prompt on the screen. If this is an initial install, you can continue to the next section "Initial Power Up".

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4.2.3 Initial Power Up (N240) The initial power up section applies to all APS initial installations and includes instructions for N240 servers.
4.2.3.1 N240 Power Up

Prior to connecting to the N240, verify that the circuit breaker powering the Netra 240 Server is in the "OFF" position. A cross reference between the BIP breaker and Netra 240 Server is defined by the frame type. Refer to the job drawings or frame configuration method for this information.
Figure 1 Netra 240 Server Front and Rear View

1. 2. 3. 4. 5.

Verify that the Tera Term Pro or Hyperterm is on the PC/laptop is running and connected to the Console port of the N240. Turn the breakers to the ON position for the N240. Press the power button on the front of the Unit 0 N240. Verify the system is powering up correctly by looking at the LEDs on the front of the N240. At the workstation, watch the Hyperterm screen for error messages. At the conclusion of testing, firmware automatically attempts to

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reconfigure the system, omitting any parts of the system that have failed diagnostics. If there are no faults, or if firmware completes a successful reconfiguration in response to detected faults, the system boots. Note: If text does not appear on the screen, there may a problem with the Hyperterm connection. Please verify the Hyperterm is running and cables are securely fastened to the machines. If problems persists contact your next level of support. 6. When the self-test completes, the POWER LED should remain permanently ON. If the system runs but needs service, all FAULT LEDs will be on. In a complete failure, no LEDs will light. In this case, contact your next level of support.

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4.2.4 SPFS Installation Perform the following procedure to load SPFS for APS11 installations.
Procedure 2 SPFS Installation Step 1 2 3 Action Ensure that you are at the "{0} ok" prompt. Refer to Procedure 1 to perform a Control Break. Insert Disk 1 of the SPFS0** (090) CD set into the DVD drive on Unit 0. Boot the cdrom device. This step takes approximately 5 minutes to complete. For standard installations perform the following: {0} ok boot cdrom
(example response) Boot device: /pci@1e,600000/ide@d/cdrom@0,0:f File and args: -r Can't read disk label. Can't open disk label package Can't open boot device {0} ok {0} ok {0} ok {0} ok boot cdrom Boot device: /pci@1e,600000/ide@d/cdrom@0,0:f File and args: -r SunOS Release 5.8 Version Generic_108528-18 64-bit Copyright 1983-2001 Sun Microsystems, Inc. All rights reserved. Hardware watchdog enabled Configuring /dev and /devices Using RPC Bootparams for network configuration information. Skipping interface bge3 Skipping interface bge2 Skipping interface bge1 Skipping interface bge0 / This CD contains software that under the terms of your license agreement with Nortel Networks is licensed for use only on Nortel Networks OAM&P servers. Type "ok" to acknowledge this restriction on your use of the software. Any other input will halt the installation of this software.

Observation

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Procedure 2 SPFS Installation Step 4 Action Type ok then press [Enter] to acknowledge restriction on your use of the software. {0} ok ok Observation
(example response) Please select a server profile for this system cbm: Next Generation SDM cbm800: Core & Billing Manager 800 cbm850: Core & Billing Manager 850 cs2kaps: Combined CS2000 Management Tools and APS cs2kmt: Standalone CS2000 Management Tools or Standalone IEMS iemscs2k: Combined CS2000 Management Tools, APS and IEMS mg9kem: Media Gateway 9000 Element Manager Enter the server profile for this system: ( cbm cbm800 cbm850 cs2kaps cs2kmt iemscs2k mg9kem)

Enter cs2kaps as the profile type and press [Enter] (example response) Installing with server profile "****** Profile selected********" Will this system be a cluster? [no]

Enter no then press [Enter] to indicate that the system is simplex.

(example response) Install can proceed with factory default values for network configuration or you may specify the network configuration now. Use factory default network configuration? [yes] (example response) Simplex: Current settings for this install server profile: Combined CS2000 Management Tools & APS hostname: sspfs_svr ip address: 10.10.10.5 netmask: 255.255.255.0 router: 10.10.10.1 DNS: NOT USED timezone: US/Eastern database server: 10.10.10.11 Enter "ok" to accept current settings Enter anything else to re-enter settings

Enter yes then press [Enter] to proceed with the factory default values. yes

Enter ok then press [Enter] to accept the current settings. ok


Note: Starts the installation Process - continue to next step.

(example response) SSPFS Configuration complete The system is coming up. Please wait. ................... ...................

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Procedure 2 SPFS Installation Step 9 Action The installation of the first CD will take approximately 25 minutes. There is no action required until the observation to the right appears on the session.
Note: The system will eject the DISK 1 CD automatically after completing the next step.

Observation
Setting /dev/tcp tcp_rev_src_routes to 0 starting rpc services: rpcbind done. Setting default IPv4 interface for multicast: add net 224.0/ 4: gateway sspfs_svr syslog service starting. Starting Web Start Launcher in Command Line Mode. Please specify the media from which you will install Solaris 9 Software 2 of 2 (9/04 SPARC Platform Edition). Alternatively, choose the selection for "Skip" to skip this disc and go on to the next one. Media: 1. CD/DVD 2. Network File System 3. Skip Media [1]:

10

Enter 1 then press [Enter] to select CD/DVD as the Media type for the installation of Solaris 9 and then hit Enter. Media [1]: 1

Please insert the CD/DVD for Solaris 9 Software 2 of 2 (9/04 SPARC Platform Edition)
Note: Note: This is the 2nd CD of 3 in the SPFS set).

After you insert the disc, please press Enter. Enter S to skip this disc and go to the next one. To select a different media, enter B to go back. 11 12 Remove the SPFS Disk 1 CD from the SPFS server. Place the SPFS Disk 2 CD (This is the 2nd SPFS CD in the set of 3, not a Solaris CD) into the drive and then press [Enter]. This step takes approximately 15 minutes to complete.
Reading Solaris 9 Software 2 of 2 (9/04 SPARC Platform Edition)..../ Launching installer for Solaris 9 Software 2 of 2 (9/04 SPARC Platform Edition. Please Wait... Installing Solaris 9 packages (part 2) -1%------25%------50%------75%-------100% Installation details: Product Result More Info 1. Solaris 9 packages (part 2) Installed Available 2. Done Enter the number corresponding to the desired selection for more information, or enter 2 to continue [2]:

13

Enter 2 to continue with the installation.

<Press Return to reboot the system> {"!" exits}

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Procedure 2 SPFS Installation Step 14 Action Press [Enter] to reboot the system. The installation of the Solaris Patches will start after the system reboots. Observation
Mar 4 13::09:24 sspfs_svr reboot: rebooted by root Mar 4 13:09:24 sspfs_svr syslogd: going down on signal 15 Mar 4 13:09:24 rpcbind: rpcbind terminating on signal. syncing file systems... done rebooting... res LOM event: +1h36m23s host resetting Done Installing Solaris Patches... Insert SSPFS Deadstart CDROM Disk 3 in the Drive Type "ok" when Ready:

15

The installation of the second CD will take approximately 20 minutes. There is no action required until the system gives a prompt to enter the third CD.

16 17 18

Remove the SPFS Disk 2 CD from the SPFS server. Place the SPFS Disk 3 CD into the drive. Enter ok then press [Enter] to start the installation of the third SPFS CD. ok
Note: Starts the installation Process - continue to next step.
(example response) Copying CDROM contents on to hard drive, this may take a while x.,0 bytes, 0 tape blocks x./08+08_upgrade symbolic link to Scripts/ 09_08_upgrade.ksh . . Adding NTJava (Core Software Package 10 of 17) Unzipping NTJava From The Cdrom ....................... Installing NTJava Package... ..... Done Installing NTJava Package... . . (example response) ...... ..... <HostName> console login:

19

The installation of the third CD will take approximately 50 minutes.


Note: You may be required to press enter to have the login prompt reprinted to the screen after the reboot.

After the installation of the third CD the database will begin to initialize. The system indicates that the initialization will take more than 30 minutes. The database will take approximately 75 minutes to initialize.

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Procedure 2 SPFS Installation Step 20 Action Login to the Server using the default root user and password. user: root password: root 21 Remove the SPFS Disk 3 CD from the SPFS server.
(example response) Last login: **data** on console **date** Hostname login: ROOT LOGIN /dev/console Sun Microsystems Inc. SunOS 5.8 Generic Patch December 2002 HostName:/>

Observation

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4.2.5 SPFS Verification In this procedure, the server is checked to ensure that the correct SPFS version has been loaded on the server. The APS application requires the SPFS load to be installed prior to installation (SPFS contains the Solaris operating system). This section will also check any Maintenance Release loads.
Procedure 3 SPFS Verification Step 1 Action Log onto the server using Hyperterm or TeraTerm. must log in as maint first login: root password: root 2 Verify that your system is running the correct SN platform. SPFS09 version of SPFS is required for APS11 Observation SunOS 5.9 SSPFS Version: 0* Build: ********* login:

#echo $SSPFS_VERSION
Note: If the proper release is not loaded, then SPFS must be reloaded using the previous procedure.

Verify that your system has the correct profile.

The profile must be cs2kaps

#echo $PROFILE
Note: If the system fails to identify the profile or it is not at the correct profile, repeat the previous procedure.

Verify that the auto-boot option is set to "true."

auto-boot?=true

#eeprom auto-boot?
If it is set to false, change the auto-boot option to true from false using the following commands.

#eeprom auto-boot?=true #eeprom auto-boot?


5 6 End of Procedure.

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4.2.6 Modify System Information Using the CLI Tool If this is an initial stand alone server, the Laptop/PC must be connected directly to the console to modify customer data on the server. After the system has been configured and is online, you may choose to disconnect from the console and use a Telnet session to communicate with the server.
Procedure 4 Using the CLI Tool to Modify System Information (Page 1 of 6) Step 1 Action
Ensure that you are logged in as the root user.

Observation #

#su #root
2 Enter the cli menu.
Command Line Interface 1 - View 2 - Configuration 3 - Other X - exit select -

#cli

Select Configuration from the cli menu.

Configuration 1 - NTP Configuration 2 - Apache Proxy Configuration 3 - DCE Configuration 4 - OAMP Application Configuration 5 - CORBA Configuration 6 - IP Configuration 7 - DNS Configuration 8 - Syslog Configuration 9 - Database Configuration 10 - NFS Configuration 11 - Bootp Configuration 12 - Restricted Shell Configuration 13 - Security Services Configuration 14 - Login Session 15 - Location Configuration 16 - Cluster Configuration 17 - Succession Element Configuration 18 - snmp_poller (SNMP Poller Configuration) 19 - backup_config (Backup Configuration) (SN09 only) X - exit select - x

Select Location Configuration from the Configuration menu.

Location Configuration 1 - chg_tz (Change Timezone) 2 - sys_loc (System Location) X - exit

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Procedure 4 Using the CLI Tool to Modify System Information (Page 2 of 6) Step 5 Action Select chg_tz (Change Timezone) from the Location Configuration menu. Observation
=== Executing "chg_tz" WARNING: Changing the timezone will require a reboot Current setting: Timezone: US/Eastern Enter the timezone for this host (default: US/Eastern):

Enter the office <Time Zone>.

New setting: Timezone:

US/Eastern

Enter "ok" to commit changes Enter "quit" to exit Enter anything else to re-enter settings

Enter ok to commit the changes or anything else to modify the settings Enter X to return to the Configuration menu.

Configuration 1 - NTP Configuration 2 - Apache Proxy Configuration 3 - DCE Configuration 4 - OAMP Application Configuration 5 - CORBA Configuration 6 - IP Configuration 7 - DNS Configuration 8 - Syslog Configuration 9 - Database Configuration 10 - NFS Configuration 11 - Bootp Configuration 12 - Restricted Shell Configuration 13 - Security Services Configuration 14 - Login Session 15 - Location Configuration 16 - Cluster Configuration 17 - Succession Element Configuration 18 - snmp_poller (SNMP Poller Configuration) X - exit select -

Exit the Configuration menu.

#X

Command Line Interface 1 - View 2 - Configuration 3 - Other X - exit select -

Exit the cli menu.

#X

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Procedure 4 Using the CLI Tool to Modify System Information (Page 3 of 6) Step 10 Action Verify the date on the server:
(Example only) Fri Oct 2 16:14:30 EDT 2004

Observation

#date
To change time if not current:

#date MMDDHHMMYY
(Month-Day-Hour-Min-Year) Example of change: date 1002120203 Thu Oct 2 12:02:00 BST 2003 Verify the date change on the server:

#date
11 Enter the cli menu.

#cli

Command Line Interface 1 - View 2 - Configuration 3 - Other X - exit select -

12

Select Configuration from the cli menu.

Configuration 1 - NTP Configuration 2 - Apache Proxy Configuration 3 - DCE Configuration 4 - OAMP Application Configuration 5 - CORBA Configuration 6 - IP Configuration 7 - DNS Configuration 8 - Syslog Configuration 9 - Database Configuration 10 - NFS Configuration 11 - Bootp Configuration 12 - Restricted Shell Configuration 13 - Security Services Configuration 14 - Login Session 15 - Location Configuration 16 - Cluster Configuration 17 - Succession Element Configuration 18 - snmp_poller (SNMP Poller Configuration) X - exit select -

13

Select IP Configuration from the configuration menu.

(Example Response) IP Configuration 1 - config_router (Configure Default Router and Netmask) 2 - config_data (Configure System Data IP Addresses) X - exit select -

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Procedure 4 Using the CLI Tool to Modify System Information (Page 4 of 6) Step 14 Action Select config_router (Configure Default Router and Netmask) from the IP Configuration menu. Observation
=== Executing "config_router" WARNING: Changing the network settings will effect all applications! Improper network configuration will result in loss of service! Applications may require restart or reconfiguration after network changes Router IP: Netmask: ******* **********

Enter IP for this networks router (default: ******):

15 16

Enter the <SPFS Server Gateway Router IP Address>. Enter the <SPFS Server Subnet Mask>.

Enter the netmask for this network (default: *******):

Router IP: Netmask:

******* *********

Enter "ok" to commit changes Enter "quit" to exit Enter anything else to re-enter settings

17

Verify all customer information. If any of the information is incorrect, hit any key and retype the information. If it is correct, then enter ok to continue

=== "config_router" completed successfully IP Configuration 1 - config_router (Configure Default Router and Netmask) 2 - config_test (Configure IP Multipathing Test Addresses) 3 - config_data (Configure System Data IP Addresses) X - exit

#ok
18 Select config_data (Configure System Data IP Addresses) from the IP Configuration menu.

=== Executing "config_data" WARNING: Changing the network settings will effect all applications! Improper network configuration will result in loss of service! Applications may require restart or reconfiguration after network changes hostname: ip address: ******* *******

Enter the hostname for this system [sspfs_svr]

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Procedure 4 Using the CLI Tool to Modify System Information (Page 5 of 6) Step 19 Action Perform this step to configure the system data. Enter the <SPFS Server Primary Host Name>. Enter the <SPFS Server Primary IP Address>. Answer yes since the APS application is to be installed on the Server. Enter the <APS Application IP Address>. Enter APS. Enter no. 20 Verify all customer information. If any on the information is incorrect, hit any key and retype the information. If it is correct, enter ok to continue
.................. .......... The network changes have been made, however applications require a restart to use the new network settings. Reboot to ensure all applications are restarted. Exit this "cli" tool and reboot using the Solaris command "shutdown -i 6 -y" IP Configuration 1 - config_router (Configure Default Router and Netmask) 2 - config_test (Configure IP Multipathing Test Addresses) 3 - config_data (Configure System Data IP Addresses) X - exit

Observation
Enter ip address for Host [**********] Configure additional ip address ? [yes] Enter application for ip address ********* [] Configure additional ip address ? [no]

#ok

21

Exit the IP Configuration menu.

#X

Configuration 1 - NTP Configuration 2 - Apache Proxy Configuration 3 - DCE Configuration 4 - OAMP Application Configuration 5 - CORBA Configuration 6 - IP Configuration 7 - DNS Configuration 8 - Syslog Configuration 9 - Database Configuration 10 - NFS Configuration 11 - Bootp Configuration 12 - Restricted Shell Configuration 13 - Security Services Configuration 14 - Login Session 15 - Location Configuration 16 - Cluster Configuration 17 - Succession Element Configuration 18 - snmp_poller (SNMP Poller Configuration) X - exit select -

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Procedure 4 Using the CLI Tool to Modify System Information (Page 6 of 6) Step 22 Action Exit the Configuration menu. Observation
Command Line Interface 1 - View 2 - Configuration 3 - Other X - exit

#X

23

Exit the CLI menu.

#X
24 Reboot the system. (System Reboots)

#shutdown -i 6 -y
25 26 After the system has rebooted log in as root. Ping the SPFS Server Gateway Default Router IP to verify that the server is communicating in the Network. End of Procedure.

27

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4.2.7 Using the CLI Tool to Modify/Setup NTP Server This section applies to all APS installations. Perform this procedure if the customer has provided a NTP server for this site (Refer to Spec Book for information).
Procedure 5 Modify/Setup NTP Server (Page 1 of 3) Step 1 Action Enter the cli menu. Observation
Command Line Interface 1 - View 2 - Configuration 3 - Other X - exit select -

#cli

Select Configuration from the cli menu.

Configuration 1 - NTP Configuration 2 - Apache Proxy Configuration 3 - DCE Configuration 4 - OAMP Application Configuration 5 - CORBA Configuration 6 - IP Configuration 7 - DNS Configuration 8 - Syslog Configuration 9 - Database Configuration 10 - NFS Configuration 11 - Bootp Configuration 12 - Restricted Shell Configuration 13 - Security Services Configuration 14 - Login Session 15 - Location Configuration 16 - Cluster Configuration 17 - Succession Element Configuration 18 - snmp_poller (SNMP Poller Configuration) X - exit select -

Select NTP Configuration from the Configuration menu.

NTP Configuration 1 - ntp_conf (Configure the NTP daemon) 2 - ntp_unconf (Unconfigure the NTP daemon) 3 - ntp_remove (Remove an NTP server) 4 - ntp_view (View ntp configuration information.) X - exit select -

Select ntp_conf (Configure the NTP daemon) from the NTP Configuration menu. Enter the <NTP Primary Server IP Address>.

=== Executing "ntp_conf" Enter time server IP address (X to exit): x.x.x.x is valid... Enter address of time server 2 (X to exit):

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Procedure 5 Modify/Setup NTP Server (Page 2 of 3) Step 6 Action Enter the <NTP Secondary Server IP Address> or enter X to exit the prompt for the secondary IP. Press [Return] to not enter a TAG (alias) for the NTP servers. Enter the <NTP Third Server IP Address> or enter X to exit the prompt for the secondary IP. Press [Return] to not enter a TAG (alias) for the NTP servers. Exit back to the Configuration menu. Observation
Enter TAG (alias) for x.x.x.x (Optional):

NTP Is Now Configured... === "ntp_conf" completed successfully Enter TAG (alias) for x.x.x.x (Optional):

NTP Is Now Configured... === "ntp_conf" completed successfully Configuration 1 - NTP Configuration 2 - Apache Proxy Configuration 3 - DCE Configuration 4 - OAMP Application Configuration 5 - CORBA Configuration 6 - IP Configuration 7 - DNS Configuration 8 - Syslog Configuration 9 - Database Configuration 10 - NFS Configuration 11 - Bootp Configuration 12 - Restricted Shell Configuration 13 - Security Services Configuration 14 - Login Session 15 - Location Configuration 16 - Cluster Configuration 17 - Succession Element Configuration 18 - snmp_poller (SNMP Poller Configuration) X - exit select -

10

#X

11

Exit the Configuration menu.

#X

Command Line Interface 1 - View 2 - Configuration 3 - Other X - exit select -

12

Exit the cli menu.

#X
13 Reboot the system. (System Reboots)

#shutdown -i 6 -y

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Procedure 5 Modify/Setup NTP Server (Page 3 of 3) Step 14 15 Action After the system has rebooted log in as root. End of Procedure. Observation

4.2.8 Creating a User for Login Verification Perform this procedure for all APS initial installations. The following Procedure will have you setup a nortel userID. You will also setup the password for the maint account. The maint user was created by the SPFS install. The password will be modified to allow users to telnet to the server and login. The nortel user will be created to allow you to test the application logins on the server. The command used will also create a folder for the nortel user in the following location: /export/home (the folder will be nortel) Note: The SPFS load does not allow the root user to log in remotely (Telnet). The root user can login only on the server console. All of the install commands presented in this method should be executed as root. Failure to execute the commands as root will result in errors. If you perform the install as the maint user, you will get errors. The maint user account is allowed to log in remotely. Once you have logged in as the maint user, you can then become the root user by entering: # su
Procedure 6 Creating a User Account for Nortel (Page 1 of 2) Step 1 2 Login as root. Set the maint password to maint for use when telneting into the server. Action #
New Password: Re-enter new Password: passwd: password successfully changed for maint

Observation

#passwd -r files maint #maint #maint

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Procedure 6 Creating a User Account for Nortel (Page 2 of 2) Step 3 Action Observation

Setup the nortel user requires a temp workaround! SPFS install automatically creates a nortel userid that must be deleted and then readded:

#grep nortel /etc/passwd


(example data) nortel:x:115:107:nortel from NNswmgmt:/export/home/nortel:/bin/csh The userid in the example above is 115. This existing userid must be used in the following command to modify the nortel user.

#usermod -u 115 -d /export/home/nortel -m -g succssn -G


lnadm,trkadm,mgcadm,mgadm,emsadm nortel
Note: This command is typed on one line, no spaces after each ,.

Set the nortel password to nortel for use when telneting into the server.

New Password: Re-enter new Password: passwd: password successfully changed for nortel

#passwd -r files nortel #nortel #nortel


5 You may now exit and disconnect the console cable. The choice is up to you if you want to continue the method using telnet or staying connected through the console. If staying on the console, there is no further configuration needed and proceed to next section. However if you are going to use telnet option please continue. Using your laptop (connected to the customers network) or the customers client workstation, use the telnet application to connect to the server: Click on Start -> Run This will open a window and present you with a login prompt.

#telnet <SPFS Server IP Address>


7 8 Login to the server as maint with password maint. Switch to the root user.

#su #root
9 End of Procedure.

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4.2.9 Using the CLI Tool to Modify DNS Configuration DNS is not mandatory for APS.
CAUTION/WARNING: DNS configuration is not mandatory for the installation of APS.

APS Stand Alone Perform Procedure 7, Modify the DNS Configuration if noted in Section 2.3.1.
4.2.9.1 Modify DNS Configuration via the CLI Tool

This procedure setups DNS service for the APS.


Procedure 7 Modify the DNS Configuration (Page 1 of 3) Step 1 Enter the cli menu. Action Observation
Command Line Interface 1 - View 2 - Configuration 3 - Other X - exit select -

#cli

Select Configuration from the cli menu.

Configuration 1 - NTP Configuration 2 - Apache Proxy Configuration 3 - DCE Configuration 4 - OAMP Application Configuration 5 - CORBA Configuration 6 - IP Configuration 7 - DNS Configuration 8 - Syslog Configuration 9 - Database Configuration 10 - NFS Configuration 11 - Bootp Configuration 12 - Restricted Shell Configuration 13 - Security Services Configuration 14 - Login Session 15 - Location Configuration 16 - Cluster Configuration 17 - Succession Element Configuration 18 - snmp_poller (SNMP Poller Configuration) X - exit select -

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Procedure 7 Modify the DNS Configuration (Page 2 of 3) Step 3 Action Select DNS Configuration from the Configuration menu. Observation
DNS Configuration 1 - turn_dns_on (Turn on a system's DNS capability) 2 - turn_dns_off (Turn off a system's DNS capability) X - exit select -

Select turn_dns_on (Turn on a system's DNS capability) from the DNS Configuration menu.

=== Executing "turn_dns_on" Do you really want to turn on or change DNS? (default: No): Enter the DNS domain for this system

Enter yes to turn on DNS.

#y
6 7 Enter the <DNS - Domain Name>. Enter the IP address(s) for the DNS Server. When all IP addresses have been entered leave the request blank and press enter to indicate all entries are complete. <Servers IP Address -1> <Servers IP Address -2> <Servers IP Address -3> 8 Enter the Search List(s) for the DNS Server. When all Search Lists have been entered leave the request blank and press enter to indicate all entries are complete. <Search List-1> <Search List-2> <Search List-3> 9 Enter ok to accept the current settings. If anything is incorrect - hit any other key to retype the information.
Enter a DNS search domain Enter a DNS search domain DNS domain: ******** DNS name servers: *.*.*.* *.*.*.* DNS search domains: ********** Enter "ok" to accept current settings === "turn_dns_on" completed successfully Enter the ip address of a DNS Server Enter the ip address of a DNS Server Enter the ip address of a DNS Server Enter a DNS search domain

*.*.*.*

#ok
10 Exit the CLI Tool by entering x three times.

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Procedure 7 Modify the DNS Configuration (Page 3 of 3) Step 11 Action Verify that DNS configuration using the nslookup tool: Observation

#nslookup <APS Application IP


Address>

#nslookup <SPFS Server IP


Address>

#nslookup <SPFS Server Hostname>


12 End of Procedure.

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4.2.10 Certificate Installation Applications on the server will require a certificate prior to installation to ensure it is placed into secure mode. The certificate must be a X.509 and in the PEM format. Certificate requirements are based on the level of trust that needs to be assigned to the server. This is based on how the server will be used. If the server is to be used in a public way such as for E-commerce web sites, then a certificate from a CA is required. If the server is to be used internal to the Company, then a Company generated certificate will work. If the server is used in a more restricted manner, a self-signed certificate will protect the client to server communications. However, when the server is accessed the browser will present the certificate and ask if the certificate should be trusted. If the user answers yes the server can be accessed, if the user answers no nothing further will be received from the server. Refer to Section 2.3.1 to determine the type of certificate that is required. If a CA certificate is provided then perform Procedure 8. If a CA certificate is not provided a self-signed certificate must be created using Procedure 9. Only one type of certificate needs to be created for the server. The server.key and server.crt are placed into the /opt/apache/conf/ server.key and /opt/apache/conf/server.crt directories. When applications are installed, they will see that the server has a certificate and place the server in secure mode. The name of the certificate should match the host name of the server. A separate file (RSA) contains the key, and should not have an associated password. The certificate must be created with the fully qualified domain name (FQDN) of the server on which the certificate will be installed.

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4.2.10.1 Certificate Authority

This procedure is used to install certificates granted from a Certificate granting Authority (CA). The CA can be a well known authority such as Verisign or Entrust or the certificate may be company generated when the operating company has its own internal CA.
Procedure 8 HTTPS Certificate Installation (Page 1 of 2) Step 1 2 Action Log into the server as root. Obtain an X.509 certificate. The name of the certificate should match the host name of the server. A separate file contains the key, and should not have an associated password. Change directories to the conf directory.
#

Observation

#cd /opt/apache/conf
4 Create a ssl.key directory where the key will be placed and a ssl.crt directory where the server.crt file will be placed.

#mkdir ssl.key #mkdir ssl.crt


5 Place the certificate into the following file.

#cp /<cert. file name> /opt/


apache/conf/ssl.crt/server.crt 6 Place the key into the following file.

#cp /<key file name> /opt/apache/


conf/ssl.key/server.key 7 Change the certificates owner and group.

#chown root:other /opt/apache/


conf/ssl.crt/server.crt 8 Change the key files owner and group.

#chown root:other /opt/apache/


conf/ssl.key/server.key 9 Set the certificate permissions.

#chmod 600 /opt/apache/conf/


ssl.crt/server.crt 10 Set the key file permissions.

#chmod 600 /opt/apache/conf/


ssl.key/server.key

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Procedure 8 HTTPS Certificate Installation (Page 2 of 2) Step 11 Action Restart the Apache web server. Observation

#servstop WEBSERVICES #servstart WEBSERVICES


12 End of Procedure.

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4.2.10.2 Self Signed Certificates

Perform the following procedure to create a self-signed certificate. Refer to Section 2.3.1 for the information required to create the selfsigned certificate.
Procedure 9 Self Signed Certificates (Page 1 of 3) Step 1 2 Action Log into the server as root. Change directories to the conf directory.
# #

Observation

#cd /opt/apache/conf
3 Create a ssl.key directory where the key will be placed and a ssl.crt directory where the server.crt file will be placed.

#mkdir ssl.key #mkdir ssl.crt


4 Change to the ssl.key directory.

#cd ssl.key
5 Generate a key.

#/opt/openssl/bin/openssl

genrsa -rand /var/log/sspfslog 1024 > server.key

50016 semi-random bytes loaded Generating RSA private key, 1024 bit long modulus .......++++++ ..........++++++ e is 65537 (0x10001)

Verify that the server.key file has been created in the ssl.key directory.

server.key

#ls
7 Change to the ssl.crt directory.

#cd /opt/apache/conf/ssl.crt

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Procedure 9 Self Signed Certificates (Page 2 of 3) Step 8 Create a certificate. Action Observation

#/opt/openssl/bin/openssl req -new -key /opt/apache/conf/ssl.key/


server.key -x509 -days 3650 -out server.crt ( Example Response)
You are about to be asked to enter information that will be incorporated into your certificate request. What you are about to enter is what is called a Distinguished Name or a DN. There are quite a few fields but you can leave some blank. For some fields there will be a default value, If you enter '.', the field will be left blank. ----Country Name (2 letter code) [AU]:State or Province Name (full name) [Some-State]:

Enter the 2 letter country code in which the server is located. Example: US

State or Province Name (full name) [Some-State]:

10

Enter the State or Province. Example: NC

Locality Name (eg, city) []:

11

Enter the name of the city that the server is located. Example: RTP

Organization Name (eg, company) []:

12

Enter the name if the company that owns the server. Example: ACME Company

Organizational Unit Name (eg, section) []:

13

Enter the name of the department that owns the server. Example: DEPT

Common Name (eg, YOUR name) []:

14

Enter the Fully Qualified Domain Name (FQDN) of the logical IP address of the SPFS primary domain name. Example: <hostname>.company.com

Email Address []:

15

Enter the email address of the organization that owns the server. Example: organization@company.com

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Procedure 9 Self Signed Certificates (Page 3 of 3) Step 16 Action Verify that the server.crt file has been created in the ssl.key directory.
server.crt

Observation

#ls
17 Verify that a valid security certificate is found when starting WEB Services.
Stopping group using servstop Apache Web Service Stopping WEBSERVER Stopped Starting WEBSERVER through servstart Found valid security certificate, starting Web Services with SSL support... Apache Web Service Starting WEBSERVER Started

#servstop WEBSERVER #servstart WEBSERVER

18

End of Procedure.

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4.2.11 Patching Sub Element (PSE) Procedure 10 is used to point the PSE on the server to the Network Patch Manager that is running on the APS application. NPM is not used to patch APS however NPM is used to patch SPFS.
Procedure 10 PSE (Page 1 of 3) Step 1 2 Action Log into the server as root. Enter the cli menu.
Command Line Interface 1 - View 2 - Configuration 3 - Other X - exit select -

Observation

#cli

Select Configuration from the cli menu.

Configuration 1 - NTP Configuration 2 - Apache Proxy Configuration 3 - DCE Configuration 4 - OAMP Application Configuration 5 - CORBA Configuration 6 - IP Configuration 7 - DNS Configuration 8 - Syslog Configuration 9 - Database Configuration 10 - NFS Configuration 11 - Bootp Configuration 12 - Restricted Shell Configuration 13 - Security Services Configuration 14 - Login Session 15 - Location Configuration 16 - Cluster Configuration 17 - Succession Element Configuration 18 - snmp_poller (SNMP Poller Configuration) X - exit

Select Succession Element Configuration from the configuration menu.

Succession Element Configuration 1 - SESM Application Configuration 2 - RESMON Application Configuration 3 - SAM21EM Application Configuration 4 - PSE Application Configuration 5 - OMPUSH Application Configuration X - exit select -

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Procedure 10 PSE (Page 2 of 3) Step 5 Action Select PSE Application Configuration from the Succession Element Configuration menu. Observation
PSE Application Configuration 1 - Configure_PSE (Configure the Patching Server Element) X - exit select -

Select Configure PSE.

Enter the hostname (preferred) or the IP address of the SSPFS-based machine that contains the Network Patch Manager (NPM) server. If this machine is part of a duplex/clustered configuration, please enter the cluster hostname or IP address. Enter NPM hostname or IP address: [?,q]

Enter the <IEMS SPFS Primary/Cluster IP Address>. This will be the IP address of the IEMS server. If the IEMS and CMT are located on the same server then the PSE will point back to itself. Confirm the IP address.

Checking communication to x.x.x.x. This may take up to ten seconds.

Is host/ip x.x.x.x acceptable? [y] [y,n,?,q] Setting the NPM host/ip for the PSE to x.x.x.x. Binding PSE to system... === "Update_NPM_host_or_ip" completed successfully

#y

Exit back to the PSE Application Configuration menu.

PSE Application Configuration 1 - View_NPM_host_or_ip (View NPM hostname/ip address location) 2 - Update_NPM_host_or_ip (Update NPM hostname/ip address location) 3 - Create_PSE_Database (Initialize or re-initialize the PSE database) 4 - Update_Patch_Corba_Mirroring (Mirror the NPM patch CORBA name reference) 5 - Remove_Patch_Corba_Mirroring (Remove the NPM patch CORBA name mirror re...) 6 - Unconfigure_PSE (Remove PSE as a system process.) X - exit select

10 11

Exit the CLI tool. Start the PSE Server.

# PSE Started

#pse start
12 Verify that the server has started. Contact your next level of support if the server does not start.
The PSE is Running

#pse status

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Procedure 10 PSE (Page 3 of 3) Step 13 Action Install the SPFS MNCL at this time if one is available. Follow the documentation that is provided with the CD. End of Procedure. Observation

14

4.2.12 SPFS Patching Once the PSE has been setup to point to the NPM server the SPFS server must be patched. APS is not patched using the NPM server but the SPFS platform the APS is running is patched using the NPM server.
Procedure 11 SPFS Patching Step 1 Action Log into the server as root. Observation SunOS 5.9 SSPFS Version: 0* Build: ********* login: 2 Copy and apply the SPFS patches at this time if a patch CD is available. Refer to IM 24-0167 and follow the sections listed below to install and apply the patches. The Installing and Retrieving Patches section is performed to copy the patches from the CD to the NPM server. The patches are then applied performing the Applying Patches section. OAM devices are then restarted performing the Restarting OAM Devices section. 3 End of Procedure.

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4.2.13 NPM Removal This section is used to remove the Network Patch Manager on the APS server. Perform Procedure 12 to remove NPM from the APS.
Procedure 12 NPM Removal (Page 1 of 2) Step 1 Action
Ensure that you are logged in as the root user.

Observation

#su #root
2 Shut down the NPM server.

#servstop NPM

Stopping group using servstop Killing npm. Waiting for NPM server to shut down ... NpmServer has shut down NPM Stopped

Shut down the PSE server.

PSE Stopped

#PSE stop
4 Remove the NPM package.

#pkgrm NTnpm

The following package is currently installed: NTnpm Nortel Networks Network Patch Manager (NPM) (sparc) NPM_7_069_0 Do you want to remove this package?

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Procedure 12 NPM Removal (Page 2 of 2) Step 5 Action Confirm the removal of the NPM package. Observation
## Removing installed package instance <NTnpm> This package contains scripts which will be executed with super-user permission during the process of removing this package. Do you want to continue with the removal of this package [y,n,?,q] y ## Verifying package dependencies. ## Processing package information. ## Executing preremove script. /data/npm/logs /data/npm/backup /data/npm/reports ## Removing pathnames in class <none> /var/log/npm_designlog ........... ............. opt/corba/rcscripts/NPMonNSStart.sh /opt/corba/rcscripts/NPMonNSRestart.sh ## Executing postremove script. NPM postremove: Web Server Virtual Host npm exists and will now be deleted. NOTE: The removal of the Network Patch Manager application does NOT remove exist ing patch files. To remove existing patch files completely from this system you must manually execute the command "rm -rf /data/npm/ Au" ## Updating system information. Removal of <NTnpm> was successful.

#y #y

Start the PSE Server.

PSE Started

#PSE start
7 Verify that the server has started. Contact your next level of support if the server does not start.
The PSE is Running

#servquery -status -group PSE


8 End of Procedure.

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4.2.14 Client PC Setup for "Island DNS" In order for the Client PC to access the APS Server and login correctly, the local host file will need to be modified on the client PC to add the IP address and Hostname of the APS Server. Note: This procedure does not need to be completed if the Office has a DNS Service and the Client PC has been configured to it.
Procedure 13 Client PC Setup for Island DNS (Page 1 of 2) Step 1 Action At the Client PC, click on the [Start] button on the desktop and select [search -> for files or folders]. Search for the file: hosts (Example for a Windows 2000 client) The file would be located in the \WINNT\system32\drivers\etc directory 3 4 Right click on the file and open with a text editor (example: notepad). With the hosts file open, a new line will need to be added to the file to add the IEMS Server IP address. Add the IP address FQDN Hostname Observation

Use the following example as a guide: (Example ONLY) # Copyright (c) 1993-1999 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host 127.0.0.1 localhost 47.234.102.244 CS2KIEMS

CS2KIEMS.iot.lab

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Procedure 13 Client PC Setup for Island DNS (Page 2 of 2) Step 5 6 7 Action Add a new line to the file to add the server IP address. Save and close the file. End of Procedure. Observation

4.3 APS Installation and Configuration


This procedure will only be used for Solutions using the Audio Provisioning Server (APS). APS - refers to the NCL software package that contains the APS application. This software enables the Carrier to provision announcements on the UAS, MS2010 (IP) and the MS2020 (ATM).
Procedure 14 Installing and Configuring the APS Application (Page 1 of 4) Step 1 Action
Ensure that you are logged in as the root user.

Observation #

#su #root
2 3 Insert the APS CD in the N240 DVD Drive. Select the ACap package.
The following packages are available: 1 ACaps10 APS10-21.0 Package - /opt/uas/aps. March 21, 2005 (sparc) 1.0 Select package(s) you wish to process (or 'all' to process all packages). (default: all) [?,??,q]:

#pkgadd d /cdrom/cdrom0/<ACaps*x.y.pkg>

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Procedure 14 Installing and Configuring the APS Application (Page 2 of 4) Step 4 Action Select all packages to install. Observation
Processing package instance <ACaps10> from </ acaps10_.pkg> APS10-21.0 Package - /opt/uas/aps. March 21, 2005 (sparc) 1.0 ## Processing package information. ## Processing system information. ## Verifying disk space requirements. ## Checking for conflicts with packages already installed. ## Checking for setuid/setgid programs. This package contains scripts which will be executed with super-user permission during the process of installing this package. Do you want to continue with the installation of <ACaps10> [y,n,?]

#all

Continue with the installation of ACaps.

#y

/opt/uas/aps/upload_b.png /opt/uas/aps/user.html . . Installation of <ACaps*> was successful. The following packages are available: 1 ACips IPS10-21.0 DB Package which goes into /usr/ ntdb/aps10. (sparc) 1.0 Select package(s) you wish to process (or 'all' to process all packages). (default: all) [?,??,q]:

Select the ACips package.

#pkgadd d /cdrom/cdrom0/<ACips*x.y.pkg>

Select all packages to install.

#all

This package contains scripts which will be executed with super-user permission during the process of installing this package. Do you want to continue with the installation of <ACips> [y,n,?]

Continue with the installation of ACips.

Installation of <ACips> was successful.

#y
9 Run the APS install script.

#cd / #./start.sh 2>&1


Note: This step will take approximately 15 minutes for the script to complete. Note: There is no stop indicator - you may have to hit the return key to get the # prompt.

10

Eject the APS CD and remove it from the CD drive.

#cd / #eject cdrom

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Procedure 14 Installing and Configuring the APS Application (Page 3 of 4) Step 11 Action Stop the APS Agent from running. Observation
APS Agent terminated Note: If no output message, then agent was not running

#cd /opt/uas/SnmpAgent/bin #./APSagentctl stop


12 Launch the APS agent configuration.

#./configure_agent
13 Select Enter New Configuration Data.

Enter your selection 1) Enter New Configuration Data 2) Restore Previous Configuration Data #? What is the element manager's IP address? 1) ********* (default) 2) Other IP Address #? Enter the correct IP Address What port does the element manager use to receive traps or alarms/logs? 1) 162 (default) 2) Other Port #? Should the agent forward alarms/logs to syslog? 1) Yes (default) 2) No #? What is the logging level? 1) Error messages only 2) Error and warning messages 3) Error, warning and informational messages (default) #? What port does the agent use to receive SNMP messages from the element manager? 1) 5161 (default) 2) Other Port #? What Read community string should the agent use to authenticate SNMP GET messages? 1) public (default) 2) Other Read community string #? What Write community string should the agent use to authenticate SNMP SET messages? 1) admin (default) 2) Other Write community string #? What SNMP version should the agent use in sending SNMP messages (v1, v2, v3)? 1) v1 2) v2 (default) #?

14 15

Select Other IP Address. Enter the <SPFS Server IP address>.

16

Select 162 (default).

17

Select Yes (default).

18

Select Error, warning and informational messages (default).

19

Select 5161 (default).

20

Select public (default).

21

Select admin (default).

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Procedure 14 Installing and Configuring the APS Application (Page 4 of 4) Step 22 Select v2 (default). Action Observation
Saving information to ApsAgent.conf Saving information to ApsSnmpAgent.sh #

23

Start the APS Agent.

#cd /opt/uas/SnmpAgent/bin #./APSagentctl start


24 It may take several minutes for all applications to start. Issue the status command to ensure that all applications start.

#servquery -status -group APS


(Example response): Check # 1 Checking process: /opt/uas/aps/scripts/runApsDbServer.pid The 'runApsDBServer' process, PID: 21831 is ACTIVE and RUNNING. Check # 2 Checking process: /opt/uas/aps/scripts/runDbServer.pid The 'runDBServer' process, PID: 21383 is ACTIVE and RUNNING. Check # 3 Checking process: /opt/uas/aps/scripts/runFileUpload.pid The 'runFileUpload' process, PID: 21614 is ACTIVE and RUNNING. Checking process: /opt/uas/aps/scripts/runAdmanager.pid The 'ADmanager' process, PID: 22388 is ACTIVE and RUNNING. Checking process: /opt/uas/aps/scripts/runHeartbeat.pid The 'Heartbeatmon' process, PID: 22575 is ACTIVE and RUNNING. Checking process: /opt/uas/aps/scripts/SnmpAgent.pid The 'SnmpAgent' process, PID: 24669 is ACTIVE and RUNNING. 25 End of Procedure.

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4.4 APS Application Verification


This section is used to verify that the Customer PC intended to access applications on the APS is properly configured and that all applications are accessible. 4.4.1 Client Network Verification This procedure is used to validate that the Customer workstation is properly configured on the Network.
Procedure 15 Client Network Verification Step 1 Action Login to the Customer workstation. The desktop window should appear with a start bar on the bottom of the screen. To verify that the network configuration on the workstation is correct, from the windows desktop go to: Start -> Run, then type "command" in the text box. Click OK. A MS-DOS Prompt window should appear. At the prompt ping the SDM/CBM.
Reply from SDM_IP: bytes=32 time<10ms TTL=128 Reply from SDM_IP: bytes=32 time<10ms TTL=128 Reply from SDM_IP: bytes=32 time<10ms TTL=128 Reply from SDM_IP: bytes=32 time<10ms TTL=128

Observation

3 4

#ping <SDM/CBM IP Address>


If messages such as "Request timed out" or "Bad IP address" appears, verify network settings are correct on the workstation, check the cables to ensure they are plugged in securely and verify that there are no problems with the components you are trying to communicate with. If problems persist, contact your next level of support. 5 Verify that the workstation can communicate with other components on the network (e.x. default_router, RTCs on USP, RAS, etc.).

#ping <SPFS Gateway Router IP>

Reply from default_router_IP: bytes=32 time<10ms TTL=128 Reply from default_router_IP: bytes=32 time<10ms TTL=128 Reply from default_router_IP: bytes=32 time<10ms TTL=128 Reply from default_router_IP: bytes=32 time<10ms TTL=128

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4.4.2 APS EM Login Verification This procedure will be performed from the Client Workstation and will verify access to the APS. Using the client workstation, you will log into the EM and verify access to the GUI using a web browser.
Procedure 16 APS Application Launch Point Verification Step 1 Action Observation

Verify access to the APS. Open a web browser and enter the following URL: http://<APS IP Address>:8080/aps Enter admin as the User Id and Password and then click [OK].

End of Procedure.

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4.5 Oracle Data Backup


Perform the following procedure to take a backup of the Oracle data. All provisioning activities must be put on hold during the time of the Oracle data backup. For a Sun Netra 240, you need one or more blank CD-R, DVD-R, CDRW or DVD-RW to store the data. The backup utility limits the storage to 4GB on a DVD-R and DVD-RW. In a two-server configuration, perform this procedure on the active server.
Procedure 17 Oracle Data Backup (Page 1 of 2) Step 1 2 3 Action Insert the blank CD or DVD into the N240 drive. Telnet to the server on which you want to perform the backup. Login to the server as the maint user and then switch to the root user. Observation

#maint #maint #su #root


4 Backup the Oracle data. Backup Completes Successfully

#/opt/nortel/sspfs/bks/bkdata
5 6 For CD and DVD backups only, insert the backup CD or DVD into the drive. List the contents of the CD or DVD. -rw-rw-rw- 0/1 1874917 Mar 2 10:16 2005 opt/oracle.dmp.gz -rw-rw-rw- 0/1 1007616 Mar 2 10:16 2005 opt/critdata.cpio

#tar tvf /cdrom/*bkdata*/*.tar


When a DVD backup spans more than one disk, all the DVDs with the exception of the last one produce a file error during the verification process. This error message does not interfere with the backup process but can reappear several times as the backup spans multiple disks.

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Procedure 17 Oracle Data Backup (Page 2 of 2) Step 7 Eject the CD. Action Observation

#cd / #eject cdrom


If the DVD drive tray does not open after you have determined that the DVD drive is not busy and is not being read from or written o, enter the following commands and then press the eject button located on the front of the DVD drive.

#/etc/init.d/volmgt stop #/etc/init.d/volmgt start


8 9 Remove the CD or DVD from the drive, label it, and store it in a safe place. End of Procedure.

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4.6 Sun N240 Back-up


Perform this procedure for Sun N240 servers. The only type of media supported by the Sun N240 is DVD-R and DVD-RW. No other DVD types can be used to back up the APS. Use the following procedures to create a full system backup. Warning: On in-service offices, this procedure should be performed during low traffic periods. Note: Any back-up taken should be scheduled, and all users made aware that the activity is to be taken. Many activities and commands may be impacted during the back-up.
Procedure 18 Full System Back-up for Sun N240 (Page 1 of 3) Step 1 Action Observation

From a PC connected to the Call Server LAN, initiate a telnet session to the server requiring the back-up.

#TELNET XXX.XXX.XXX.XXX
Where XXX.XXX.XXX.XXX is the physical IP address for the manager to have the back-up performed. 2 At the login prompt enter the user name and password for access. Typically on newly installed systems, user name of "maint" and password of "maint" are the correct input. if the system is in-service, the Operating Company may need to provide the user and password information. Authorized use only, activities logged. login: Example: login: maint Password: xxxxx Last login: Wed Oct 29 11:01:05 from 47.14.0.15 Sun Microsystems Inc. SunOS 5.8 Generic Patch December 2002 aps08: Installed on Sep 16, 2003 at 12:18:08 3 Change user to the "root" user.

#su #root
$ su root Password: <xxxxx> # Note: Roots password is set to "root" from initial commissioning. The password may have been changed. Contact the Site prime or Operating Company for the password.

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Procedure 18 Full System Back-up for Sun N240 (Page 2 of 3) Step 4 Action Change the directory to the "bks" directory. Observation

#cd /opt/nortel/sspfs/bks
5 List the files in the current directory.

#ls
Example: # ls bkcommon bkfullora bkrotate_arc bkweek4 rshotora bkdata bkfullsys bks.conf cdwrite rsimpora bkdropuser.sql bkhotora bksys changeCdVol bkexpora bkincora bksysToCd rcscripts bkfiles bkincsys bksysToTape rsdata Note: The "bkfullsys" must be present. 6 Obtain a DVD-R, and insert into the DVD drive of the CMT being backed up. Note: A DVD-R must be used. No substitutions. 7 Execute the full system back-up command.

#./bkfullsys
Example: # ./bkfullsys ******************************************************************* * Backup file systems on DUHCMT01 * Start time: Tue May 18 15:01:01 EDT 2004 ******************************************************************* --- Perform full systems backup --Looking for CD devices... Checking for media... Media is blank Device : TOSHIBA DVD-ROM SD-R6112 Backup begins ... creating scratch /tmp/.tar 2046m d97 creating scratch /tmp/.iso 2048m d98 creating scratch /.backing_store 512m d99 Creating /tmp/.snap Creating snapshot of "/" Note: Only the start of the back-up shown.

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Procedure 18 Full System Back-up for Sun N240 (Page 3 of 3) Step 8 Action Observation

Verify that the dump was successful. This will be the last few lines reported for the back-up procedure. Finalizing (Can take up to 4 minutes)...done. write /tmp/.tar succeeds cdwrite exiting with return code 0 rm: /tmp/.tar/lost+found is a directory cleaning up files unmounting /data/qca /opt/nortel /user_audio_files /data /audio_files /opt /var / removing scratch /.backing_store d99 removing scratch /tmp/.tar d97 removing scratch /tmp/.iso d98 Backup completes successfully Finish time: Tue May 18 15:38:08 EDT 2004.

Enter the / directory.

#cd /
10 Eject the DVD.

#eject cdrom
11 12 Tag / mark the DVD-R just removed with the name of CMT backed up, FULL SYSTEM, and the date and time of the back-up. The back-up can be checked by looking at the log file generated. It is located at: /var/opt/nortel/bkslog/bksys_yyyymmddhh.log Simply cat the file to view it. 13 Store DVD-R in appropriate location for use if required.

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5.0 References
Document Number Title

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6.0 Appendices
Appendix A List of Time Zones
Asia Asia/Taipei Australia Australia/Broken_Hill Australia/LHI Australia/NSW Australia/North Australia/Queensland Australia/South Australia/Tasmania Australia/Victoria Australia/West Australia/ACT Australia/Yancowinna Brazil Brazil/Acre Brazil/DeNoronha Brazil/East Brazil/West Canada Canada/Atlantic Canada/Central Canada/EastSaskatchewan Canada/Eastern Canada/Mountain Canada/Newfoundland Canada/Pacific Canada/Yukon Chile/EasterIslan Mexico GB d Etc Mexico/BajaNorte HST Etc/GMT Etc/GMT+1 Etc/GMT+10 Etc/GMT+11 Etc/GMT+12 Etc/GMT+2 Etc/GMT+3 Etc/GMT+4 Etc/GMT+5 Etc/GMT+6 Etc/GMT+7 Etc/GMT+8 Etc/GMT+9 Etc/GMT-1 Etc/GMT-10 Etc/GMT-11 Etc/GMT-12 Etc/GMT-13 Etc/GMT-2 Etc/GMT-3 Etc/GMT-4 Etc/GMT-5 Etc/GMT-6 Etc/GMT-7 Etc/GMT-8 Etc/GMT-9 Mexico/BajaSur Mexico/General Mideast Mideast/Riyadh87 Hongkong Iceland Iran Israel GMT+2 GMT+3 GMT+4 GMT+5 GMT+6 GMT+7 GMT+8 GMT+9 GMT+10 GMT+11 GMT+12 GMT+13 GMT-0 GMT-1 GMT-2 GMT-3 GMT-4 GMT-5 GMT-6 GMT-7 GMT-8 GMT-9 GMT-10 GMT-11 GMT-12 Greenwich Navajo ROC

Mideast/Riyadh88 Jamaica Mideast/Riyadh89 Japan US US/Alaska US/Aleutian US/Michigan US/Samoa US/Arizona US/Central US/East-Indiana US/Eastern US/Hawaii US/Mountain US/Pacific US/Pacific-New CET CST6CDT Cuba EET EST EST5EDT Egypt Kwajalein Libya MET MST MST7MDT NZ NZ-CHAT PRC PST8PDT Poland Portugal ROK Singapore Turkey UCT UTC W-SU WET GB-Eire GMT

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