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Ram Kumar

System Analyst - Barclays Technology


Pune, Maharashtra - Email me on Indeed: indeed.com/r/Ram-Kumar/25b0bddcaa1d5566 I am looking for the great opportunity to work as development/support/maintenance for a reputed company.

WORK EXPERIENCE

System Analyst
Barclays Technology - Pune, Maharashtra - July 2010 to Present My Role: Enhancements, Developments and Support. Technologies: Abinitio 3.0, Teradata 13.0, Shell Scripts, TWS on UNIX platform. My career started in Barclays as developer. In this project my contribution was to develop ABINITIO graph, TERADATA SQL queries to validate all input files, apply business rule and load into Teradata database. Once data loaded into database then extract records into files and send to source teams and also generate COGNOS reports. Created TWS jobs and jobs stream/schedulers run graphs at remote servers at its scheduled time. I have also good TWS technical skill. Handling all activities like, re-run job, hold job, cancel job, force start job, check jobs log etc. Around six month ago development activities over and I am working as L2 level support for this project. Handling all kinds of production issues and try to complete all batch jobs on time and If any issue then I have to find solution or solution to fix issues as soon as possible. Development and Enhancement: Over 7+ years of experience in IT, with proficiency as TERADATA, UNIX and ABINITIO ETL developer In-depth hands on experience in Teradata, ABINITIO ETL, UNIX Shell Scripts and TWS design and development and should have excellent data analysis skills In-depth hands on experience in TWS crating jobs/job stream, monitoring and Admin as well. Expertise in creating views, stored procedures, functions, Packages, joins and hash indexes in Teradata database. Expertise in writing large/complex queries using SQL. Expertise creating ABINITIO graphs with help of different ABINITIO components. Proficient in performance analysis, monitoring and SQL query tuning using EXPLAIN PLAN, Collect Statistics, Hints and SQL Trace both in Teradata as well as Oracle. Excellent experience in Unix Shell scripting. Well versed with all stages of Software Development Life Cycle (SDLC) i.e. Requirement(s) gathering & analyzing, Design/redesign, Implementation and Testing. Having complete domain and development Life Cycle knowledge of Data Warehousing & Client Server Concepts and knowledge of basic data modeling. Proficient in preparing high/low level documents like design and functional specifications. Actively involved in Quality Processes and release management activities - To establish, monitor and streamline quality processes in the project. Support Activities: Work on incident for live issue fix. Monitor all critical jobs and if any job delay they find root cause and fix it if possible. Work on change request ( code change or develop new code if required to fix live issue). Work on Adhoc request like provide report, status, TWS activity etc. Ensure the process are carrying out day to day IT Operations (Batch processing Housekeeping etc) in a timely manner

Developed scripts about improvements in monitoring tools/disk check etc. Incident management Ensure incidents are correctly identified, prioritized, diagnosed incidents and services are restored by fixing the appropriately. Ensure all the Problem Tickets raised are fully addressed with a permanent solution. Ensure proper communication is put in place to inform Users, Business as regards incident, ETA and its resolution. Co-ordinate local/ infrastructure teams including DBA + IT dev teams whenever required Preparing the Problem Reports; create recovery actions where applicable. Provide update the domain level Incident and Problem Management Meetings to my manager and business. Contribute / involve with business for SLA's, any escalation or issue. Monitor real-time performance of Database and UNIX. Produce report based on Production Performance Indicators (Daily, weekly and monthly reports). Forecast Capacity planning on system analyzing trends, collecting application volume

Senior Software Engineer


Tech Mahindra - Pune, Maharashtra - August 2009 to July 2010 Pune (Aug 2009 to July 2010) as Senior Technical Associate on L2 level production Support. Project Name: AT&T 03(EMAS). Designation: Senior Software Engineer. My Role: L2 level Support, Enhancements and Developments. Technologies: PL/SQL, Shell Scripts, TWS on UNIX platform. # Roles and Responsibilities # Responsible for monitoring jobs and job streams and escalating any job abends. # Responsible for re-running failed jobs, cancelling jobs or job streams, submitting jobs or job streams upon request. # Responsible for updating operations log book with any job failures and its resolutions. # Based on application programmers response, Autosys operator used to perform one or more of the following tasks: # Autosys Admin (Creating jobs, checking DB connectivity etc.) # Updating the operations log book with the activities relating to the abended or failed job /job streams # Informs application programmer that tasks have been completed. # Also, was responsible for checking the status for all workstations and if any workstation is unlinked or down, inform the respective group. # Configuration, monitoring & analyzing event, alert and appropriate actions taking, basic trouble shooting skills and solving problems in a short time. # Calling and communicating Onsite users for their problems # Interacting with client onsite.

Software Engineer
Mphasis Ltd - Pune, Maharashtra - November 2006 to January 2009 My Role: Enhancements and Developments. Technologies: PL/SQL, Teradata, Shell Scripts, Autosys on UNIX platform. I was working in Mphasis as L2 level production support for Telecom domain. My role and responsibilities are work on ticket which are passed by level 1 support team, work around and fixed it and put on tract so that job cycle not delay. I was worked on enhancements and development kind of activities also.

Software Trainee
STG International Ltd - Gurgaon, Haryana - January 2005 to July 2005 My Role: Support and Developments.

Technologies: PL/SQL, Shell Scripts on UNIX platform. I was involved in the migration of multiple banks onto the Infosys financial core banking software, i.e. Finacle. I was working in STG as software trainee. My responsibility was to used developed shell scripts and Finacle application feature to extract data from one bank and finally load into target Bank database. After migration I was working on migration issue like balance tally, missed account, opening a new account etc.

EDUCATION

Bachelors in Information Technology


V. B. S Purvanchal University 2003

SKILLS Teradata, Oracle PL/SQL, Abinitio, UNIX Shell Scripts and TWS

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